JOAN N. ERICKSEN, District Judge.
Plaintiff Rodney Waldoch ("Waldoch") brought this action under the Employee Retirement Income Security Act ("ERISA"), 29 U.S.C. §§ 1001-1466 (2006), against Defendant Medtronic, Inc. ("Medtronic"), his former employer, seeking recovery of Long Term Disability ("LTD") benefits under an employee benefit plan. Now before the Court are the parties' Cross-Motions for Summary Judgment.
Waldoch began working for Medtronic as a Senior Buyer/Planner on January 15, 2001. He was terminated for performance reasons on November 24, 2008. During Waldoch's employment, Medtronic maintained a Long-Term Disability Plan ("Plan"). The Plan is self-funded, and Medtronic serves as the Plan Administrator. Hartford was the appointed Claims Administrator under the Plan.
Benefits may not begin until:
The Plan defines "Total Disability" and "Totally Disabled" as follows:
To file a claim for LTD benefits, the employee must submit an application to
The Plan also provides that as part of the application process, the employee "must provide medical evidence, satisfactory to Medtronic or its delegated claims administrator, of your Total Disability." The employee must provide "proof of your claim," which "consists of the application for Long Term Disability Benefits and such additional medical, vocational and financial information satisfactory to Medtronic and necessary in Medtronic's judgment to verify that you are Totally Disabled." The Plan further provides that "[t]he Plan Administrator has complete and total discretionary authority to interpret and administer the Plan." Additionally,
Waldoch was diagnosed with Type I Diabetes Mellitus in 1969 at the age of ten. In his late teens, he was diagnosed with diabetes-related retinopathy and peripheral neuropathy. Waldoch was treated by an internal medicine physician as well as an endocrinologist, and in 2000 he began using an insulin pump to help control his blood sugars. Medical records from 1999 and 2000 note that Waldoch maintained good control of his diabetes.
In March 2003, Waldoch saw his primary care physician, Dr. Anita Buckler, to whom he reported that he felt fatigued after a day of work, and that "his stress level has affected his blood sugar level." AR 2856-57. In July 2004, Waldoch's endocrinologist, Dr. John Bantle, wrote a letter to Medtronic advising that Waldoch's "diabetes control has recently been aggravated by the substantial stress he is under at work" and recommended that
In April 2005, Dr. Bantle noted that Waldoch "continued to struggle with controlling his diabetes in the face of what he thought was a large amount of stress and pressure in his work place." Id. at 3026. Waldoch reported symptomatic hypoglycemia that occurred once or twice per week, and "[a]ll episodes had been easily recognized and treated." Id. Dr. Bantle described Waldoch's diabetes as "well controlled." Id. On May 9, 2005, Dr. Buckler wrote a letter describing Waldoch's diabetes-related problems, such as retinopathy, neuropathy, and calf-tightening, as well his hypertension, hyperlipidemia, and carpal tunnel syndrome. She explained that because of these difficulties, Waldoch suffered from fatigue and anxiety. Id. at 2509. She stated that Waldoch needed to closely monitor and control his blood glucose and regulate his diet and activity levels closely. Id. According to Dr. Buckler, such monitoring "can interfere with job requirements, at times, if there is a timing issue on the tasks." Id. Waldoch also obtained a letter from Ann Macheledt, a Program Manager for the State of Minnesota's Staying on the Job Program. Ms. Macheledt wrote that Waldoch suffered from fatigue, "[d]ifficulty with concentration and focus, that is more prevalent when he is fatigued," and "[d]ifficulty with stress and the affects [sic] that stress has on his diabetes." Id. at 2507. According to Ms. Macheledt, Waldoch "described stress at work as resulting from the unpredictability or uncertainty of his daily job activities, in a work environment that is primarily tactical and reactive in nature." Id. She also stated in her letter that Waldoch had "[d]ifficulty with fluctuating blood sugars (highs and lows), which are influenced by stress." Id.
On October 4, 2005, Waldoch saw endocrinologist Dr. William L. Isley, who noted that Waldoch had not had "a severe hypoglycemic spell in the last year," but that he had lost certain symptoms as a warning for hypoglycemia. Id. at 265. Dr. Isley also stated that Waldoch "has had fatigue for about four years and has gotten progressively worse." Id. Dr. Isley diagnosed Waldoch as having "hypoglycemia unawareness." Id. at 267. In January 2006, Dr. Isley wrote a letter to Ann Macheledt, again stating that Waldoch suffered from "hypoglycemia unawareness," along with other diabetes-related conditions. Id. at 2528. Dr. Isley stated that he would "support a four-day work week to help Mr. Waldoch more effectively manage his diabetes," and that it would be helpful if Waldoch "did not work extra hours during his regular work days to try to help improve management of his diabetes." Id.
Waldoch saw endocrinologist Dr. Victor M. Montori on October 31, 2007. Dr. Montori noted that Waldoch's diabetes was "well-controlled," but that "examination of his self monitored glucose reveals quite a bit of glucose variability." Id. at 4379-80. Dr. Montori suggested adjusting Waldoch's insulin and improving his carbohydrate counting skills. On April 8, 2008, Kathleen J. Wangen, a nurse in the Mayo Clinic's endocrinology department, entered a note stating that Waldoch "describes some days at work as being very stressful and his insulin needs are greater on those days." Id. at 4365. On May 27, 2008, Dr. Montori noted that Waldoch had "less glucose variability" and had been achieving "good results." Id. at 4363-64. Dr. Montori also stated that Waldoch "clearly is stressed about work (Medtronic has announced a layoff in his area) and this also has chronically affect [sic] his ability to
On September 8, 2008, Dr. Montori noted that Waldoch's "blood sugar control on average is better than before and he does not have the extreme low blood sugars that he had when we first met," but that he continued to have wide blood sugar ranges. Id. at 4358. Dr. Montori stated that "[u]nfortunately, job difficulties have continued and contribute to [Waldoch's] overall stress," in turn leading to more variability in Waldoch's blood sugars. Id. "Confounding this is the presence of binding insulin antibodies." Id. According to Dr. Montori's note, Waldoch was "exploring the impact that his work and stress is causing on his diabetes control and is considering looking for an alternative job accommodations." Id. Waldoch had noted that "every time he is off work or in a better work environment, his blood sugars improve." Id. Dr. Montori encouraged Waldoch "to look for alternative jobs that would provide him with an environment that would be conducive to better self management." Id.
On January 21, 2009, after his termination from Medtronic, Waldoch saw endocrinologist Dr. Sumit Bhagra. Dr. Bhagra noted that Waldoch "report[ed] that his job schedule was stressful, and there were constant deadlines which prevented him from paying the required amount of attention to diabetes management." Id. at 4352-54. Dr. Bhagra also commented on Waldoch's elevated insulin antibodies, stating that "these might contribute to unpredictable insulin delivery." Id. That same day, Dr. Yogish C. Kudva, another endocrinologist, reported that Waldoch's hypoglycemia was "[m]ild; one to three times in the last 30 days," and that Waldoch did have hypoglycemic awareness. Id. at 4348. On February 4, 2009, Dr. Kudva saw Waldoch for a follow-up of his "significant glucose variation." Id. at 4349. Dr. Kudva noted that Waldoch's "significant titer of insulin antibodies... might correlate with increased glucose variation but scientifically we do not have the best proof for this." Id. Dr. Kudva stated that it was very "challenging" for Waldoch to manage his diabetes and perform well at work, although Waldoch had "done this very well for 40 years." Id. After another visit on April 2, 2009, Dr. Kudva noted that Waldoch "has had no hypoglycemic episode entered into the pump" and that Waldoch did have some warning regarding hypoglycemia. Id. at 4338-39. He "congratulated [Waldoch] on his self care" and described Waldoch's diabetes as under "reasonable control." Id.
On May 12, 2009, Waldoch saw primary care physician Dr. Robert B. Howe, who noted that Waldoch "lost his job for under performance but cannot relate that directly to his blood sugar levels." But Waldoch's blood sugar levels "have not been checked in a manner to determine that." Id. at 4246. Waldoch saw Dr. Montori on July 6, 2009 to discuss applying for long-term disability. Dr. Montori stated that "[i]t is clear that Mr. Waldoch has a difficulty associated with type I diabetes and that this difficulty involves mostly the unpredictability of his blood sugars." Id. at 4345. Dr. Montori noted that having a continuous glucose monitor may help Waldoch "achieve better diabetes control and prevent hypoglycemia." Id. Dr. Montori explained the need to deal with the "behavioral aspects of [Waldoch's] condition,"
Waldoch saw endocrinologist Dr. Bantle on July 16, 2009, who described Waldoch's diabetes as "well controlled." Id. at 4244-45. He noted that although Waldoch "described symptomatic hypoglycemia that occurred on most days," the hypoglycemia "was always easily recognized that treated" and that there "was no history of serious hypoglycemia." Id. On July 30, 2009, Dr. Kudva noted that Waldoch's hypoglycemia awareness was "quite good," but that he had a "variable glucose threshold for recognition" and that "his adrenergic symptoms are not as pronounced." Id. at 4312. Waldoch "still has hypoglycemia about four to five times/week with symptoms and twice a week or so without symptoms." Id. Dr. Kudva described Waldoch has having "significant glucose variability." Id. On September 1, 2009, Dr. Kudva stated that Waldoch's "adrenergic symptoms with hypoglycemia are less," and that Waldoch "more often than not... has hypoglycemia with less symptoms now," occurring four to five times per week. Id. at 4327. Waldoch also continued to experience fatigue. Dr. Kudva remarked that Waldoch's "overriding of the bolus [of insulin] does result in some hypoglycemia for him," and Dr. Kudva "[e]ncouraged him to decrease overriding and to work at adjusting his bolus setting." Id.
On September 4, 2009, Waldoch saw another endocrinologist, Dr. Mark Stesin. Dr. Stesin noted that Waldoch had hypoglycemia "at least 50% of days, almost always afternoon [and] evening" and that Waldoch had "[s]ome hypoglycemic unawareness, esp[ecially] if active at time of low sugar." Id. at 4414. He also stated that Waldoch had "good awareness/able to self treat." Id. at 4419. On October 26, 2009, Dr. Stesin reported that Waldoch had "improving control" over his blood sugars, with values mostly between 90-150. Id. at 4420. On January 26, 2010, Dr. Stesin noted that Waldoch's diabetes was "stable overall." Id. at 4421. In other office notes, Dr. Stesin remarked that Waldoch's diabetes was "stable," id. at 4409, and that his control was "improving," id. at 4412.
On December 1, 2010, Waldoch saw endocrinologists Dr. Kalpana Muthusamy and Dr. Kudva. Dr. Muthusamy remarked that Waldoch had "significant glycemic variability and difficult-to-control diabetes over several years in the setting of positive insulin antibodies." Id. at 3455. Waldoch was experiencing "hypoglycemic episodes almost on a daily basis," with "reduced glycemic awareness." Id. Dr. Muthusamy also noted that "[t]here is equal distribution of episodes which are symptomatic versus asymptomatic." Id.
The eligibility determination for long-term disability under Medtronic's Plan involves two steps. First the employee must show that he is unable to perform his own occupation because of his condition ("own occupation" LTD benefits). After one year of receiving "own occupation" LTD benefits, the employee can only continue to receive benefits if he shows that he cannot work in any occupation ("any occupation" LTD benefits). Waldoch filed his claim for LTD benefits with Medtronic on July 27, 2009, asserting disability beginning November 24, 2008. Waldoch included with his application an Attending Physician Statement ("APS") dated July 6, 2009, completed by Dr. Montori. Dr. Montori identified Type I diabetes as the "[d]iagnosis impacting function," and stated that Waldoch had been diagnosed as having insulin antibodies. Id. at 1119. The APS indicated that Waldoch was receiving "intensive insulin therapy with insulin pump," and that when he becomes hypoglycemic, Waldoch reported subjective symptoms of irritability, anxiety, and inability to focus. Id. Under "objective findings," Dr. Montori stated that "glucometer data reveals frequent numbers out of range." Id. Dr. Montori indicated that Waldoch had no activity restrictions, but that he "cannot engage in predictable ongoing activity, be it physical or mental, without disruption by variations in his blood sugar." Id. at 1120. "These variations are both unpredictable and symptomatic," Dr. Montori stated, and that "[w]hile able, the unpredictability prevents [Waldoch] from focusing and executing work." Id.
Dr. Montori provided an additional APS and letter dated August 4, 2009. In the letter, Dr. Montori explained that Waldoch "needs to self-monitor frequently and be vigilant with his sugar levels." Id. at 3391. The letter described Waldoch's "unpredictable variations in blood sugars," noting while the cause of the variations was "somewhat unclear," the presence of insulin antibodies may play a role. Id. Dr. Montori stated that the "[v]ariability in blood sugars and unpredictable swings can lead to unexpected hypoglycemia," which can affect patients' "concentration, attention, mood, cognition, and judgment." Id. He explained that hypoglycemia can cause difficulty with completing "cognitive tasks that require focused effort" and can cause "difficulties with interpersonal communication" and "poor cognitive performance."
On August 10, 2009, Hartford's Ability Analyst, Holly Koberstein, interviewed Waldoch and then obtained and reviewed Waldoch's files from his treating physicians. On August 12, 2009, Hartford sent a letter to Dr. Montori, asking Dr. Montori to "indicate the frequency that you [sic] patient experiences episodes of low blood sugar, and please comment on the severity of the impact to your patients neurological processes." Id. at 3387. Dr. Montori responded that Waldoch "experiences low blood sugars 4 to 5 times per week with symptoms that interfere with daily life; he gets 1-2 episodes per week with no symptoms. Each episode can disrupt and interrupt activity for 15-30 minutes and neurologically impair the patient over time." Id. at 3386.
Based on the material Hartford received, Hartford concluded that the medical record did not indicate that Waldoch was disabled prior to his termination date. Id. at 7. According to Hartford, Waldoch had noted that because of his "high demanding job," he "would sometimes forget to monitor his glucose." Id. But "forgetting to take and/or monitor meds would not establish [disability]." Id. Hartford therefore recommended denial of Waldoch's LTD claim, and on August 25, 2009, sent Waldoch a notice of the decision, providing the basis for its denial. Id. at 405-08. Waldoch appealed the denial on February 22, 2010 and provided additional information and records for Hartford's review, including the clinical notes from his visits with Dr. Howe and Dr. Stesin. Dr. Stesin submitted a statement dated May 3, 2010, stating that Waldoch "has had frequent episodes of hypoglycemic unawareness" which "can be very problematic for him and cause fluctuations in mood, demeanor and productivity." Id. at 1467-68. "Because he is not aware when these events happen, he cannot control or avoid them. This certainly would significantly contribute to poor work performance and impairment of the ability to perform sustained ad [sic] reliable work effort." Id.
Hartford retained two physicians to review Waldoch's file — Dr. Marcus Goldman, Board Certified in Psychology and Neurology/Psychiatry, and Dr. Steve Fordan, Board Certified in Internal Medicine/Endocrinology, Diabetes and Metabolism. After reviewing Waldoch's file, Dr. Goldman concluded that "[t]here are no psychological conditions supported by the clinical evidence that are functionally impairing... for the period of 11/2008 through the present" and that the "data are poorly compelling and do not sufficiently, objectively, or in any compelling fashion, support functional incapacity as a result of a major mental condition." Id. at 215.
Dr. Fordan reviewed Waldoch's file, including the notes and letters by Drs. Montori, Kudva and Stesin. Id. at 217-25. Dr. Fordan noted that although Waldoch claimed that his unsatisfactory work performance was due to his diabetes and unstable blood sugars, "[t]he only evidence the claimant gives is self-reported, which in turn is re-reported by his treating physicians," and that "[t]here is no objective evidence of impairment." Id. at 217. He further stated that although Waldoch "attributes changes in his personality to his fluctuating blood sugars[,][t]here is no evidence to contradict the converse — that his blood sugars fluctuate due to his behavior." Id. Dr. Fordan commented that it was not until July 16, 2009 that Waldoch reported symptomatic hypoglycemia "on most days," and that Waldoch's complaints of work-related stress predated his complaints of hypoglycemic episodes. Although progress notes described "symptomatic hypoglycemia," Dr. Fordan found
After Hartford completed its review of Waldoch's appeal, Hartford concluded that Waldoch was entitled to LTD benefits based on disability from his own occupation, entitling him to benefits through May 26, 2010.
As part of its review, Hartford requested an employability analysis report ("EAR"), which was completed on July 26, 2010. Id. at 302-22. The EAR identified five occupations within the "closest" level, 38 occupations within the "good" level, 107 occupations within the "fair" level, and 95 occupations within the "potential" level. These occupations met the median monthly wage requirements and were found to exist in reasonable numbers in the national economy.
On September 8, 2010, Waldoch informed Hartford that his Social Security Administration ("SSA") disability claim had been approved. Id. at 34, 183-87, 3328-36. The Administrative Law Judge ("ALJ") found that Dr. Montori and Dr. Stesin's statements regarding Waldoch's diabetes and cognitive limitations were "supported by the medical record," and gave their statements "controlling weight." Id. at 3335. "Based upon their statements, the undersigned finds that the claimant does not have the ability to sustain work activity eight hours a day, five days a week." Id.
Based on its review, Hartford concluded that Waldoch was able to perform any occupation and that the information contained in his file would not support Total Disability as of May 26, 2010. Id. at 39-40. On October 22, 2010, Hartford sent Waldoch a letter, notifying him of the denial of his claim for "any occupation" LTD benefits. Id. at 97-101. The letter indicated that Hartford's decision was based on the Plan language and all the documents in Waldoch's claim file, including, but not limited to, Waldoch's application for LTD benefits, the information submitted and generated as part of Waldoch's appeal, the independent medical reviews conducted by Dr. Fordan, Dr. Goldman, and Dr. Meikle, a review of the claim file by Hartford's Medical Case Manager, and the employability analysis conducted by Hartford's Vocational Rehabilitation Case Manager. Id. The letter explained that Waldoch had diabetes, and "that due to work stressors, Mr. Waldoch was unable to monitor and control his blood sugars." Id. According to Hartford, this resulted in unpredictable episodes of hypoglycemia, which Waldoch "contended caused his poor work performance and inability to work in his own occupation." Id. The letter summarized Dr. Fordan, Dr. Goldman and Dr. Meikle's reviews, and also described Dr. Montori's statements regarding Waldoch's diabetes, glucose awareness, and severity of hyper- and hypoglycemic episodes. The letter concluded by informing Waldoch of his right to appeal the denial, and stated that once Hartford received Waldoch's appeal, the "Plan Sponsor will consider your appeal and make the final decision." On May 25, 2011, Waldoch appealed the denial of his claim for "any occupation" LTD benefits. Along with his appeal he submitted additional medical records and correspondence, including letters from Dr. Montori, Dr. Kudva and Dr. Elizabeth Seaquist, the favorable SSA decision, and Waldoch's blood glucose data.
Dr. Montori wrote a letter dated April 12, 2011, expressing his agreement with Dr. Kudva's assessment of Waldoch's functional capacity. Id. at 3451. Dr. Montori stated that Waldoch experienced "disabling hypoglycemia," and opined that Waldoch's condition "is unlikely to improve in the short term, thus rendering his disability long term." Id. Further, Dr. Montori believed that Waldoch's "disability stems from hypoglycemia which is unpredictable, of severe intensity on occasions, and recalcitrant to multiple therapeutic modalities." Id.
According to Dr. Seaquist's March 30, 2011 letter, Dr. Seaquist first met Waldoch on the day she wrote the letter. The letter discussed generally the effects that high levels of anti-insulin antibodies can have on patients with diabetes — namely, that the antibodies "have been seen in patients with diabetes who have great difficulty controlling their blood sugar," and "can cause insulin resistance and subsequent hyperglycemia as well as hypoglycemia." Id. at 3452. According to Dr. Seaquist, both hyper- and hypoglycemia "can produce symptoms of fatigue and make it difficult for someone to concentrate." Id. Further, "[t]hese symptoms can have a profound effect on the ability to work and do the usual activities of normal living," and "the stress associated with unpredictable blood sugars and the requirement for more intense monitoring of blood sugars can prevent a person from focusing on their job." Id.
Hartford retained Dr. Robert J. Cooper, Board Certified in Internal Medicine/Endocrinology, Diabetes and Metabolism to review Waldoch's file. Id. at 449-52. In his report, Dr. Cooper noted Waldoch's "glycemic variability," presence of insulin autoantibodies, and daily episodes of hypoglycemia with hypoglycemic unawareness. He reviewed the physicians' letters and then followed up with a phone conversation with Dr. Kudva on July 29, 2011. According to Dr. Cooper, during that conversation Dr. Kudva stated that Waldoch "would be capable of functioning in a sedentary capacity if significant accommodation were made in a `sympathetic workplace.'" Id. at 450-51. Dr. Cooper concluded that the subjective reports were not consistent with the clinical findings, and that as of May 26, 2010, Waldoch had the ability to sustain full-time work. Id. at 452. He also concluded that "[a]ccommodations should be made for brief breaks (up to ten minutes) every two hours in an eight hour day with access to carbohydrates for snacking." Id. Hartford subsequently obtained a new EAR to account for Dr. Cooper's review. Id. at
Based on its review, Hartford determined that the denial of LTD benefits should be upheld and entered its recommendation into the Summary Detail Report. Id. at 60-62. On August 16, 2011, Renee Ethier, a Hartford Appeal Specialist, informed Laura Erchul, the Senior Benefits Analyst at Medtronic involved in Waldoch's claim, of Hartford's recommendation and included a four-page summary of Hartford's review of the appeal. Id. at 62, 578-83. Ethier noted that Medtronic was to review the appeal recommendation and claim file, make the appeal decision, and notify her of the decision. Id. at 578. On August 17, 2011, Hartford sent a copy of Waldoch's medical records via UPS to Ms. Erchul.
On August 22, 2011, Hartford sent Waldoch a letter, informing him that after Hartford and Medtronic's review of the appeal, "[t]he Plan Sponsor ... determined the decision to terminate Mr. Waldoch's claim for LTD benefits beyond May 25, 2010 was appropriate and therefore, that decision will stand." Id. at 138-42. The letter referred to the October 22, 2010 denial letter as providing the rationale for denying the claim, and described Dr. Cooper's peer review of Waldoch's medical file. The letter also stated that although Waldoch had been approved for Social Security Disability Income, Hartford considered the SSA's disability determination "as one piece of relevant evidence," but the SSA's "determination is not conclusive." Id. Hartford then provided some reasons as to why it might have arrived at a different conclusion than the SSA.
Waldoch sent Hartford a letter on August 25, 2011, correctly asserting that Dr. Cooper had not considered a second letter by Dr. Seaquist, dated July 27, 2011.
Dr. Seaquist's letter indicated that Waldoch's "blood sugars are very difficult to control and without appropriate attention he can lose consciousness from low or high blood sugars." Id. at 136-37. She noted that Waldoch "must check his blood sugars many (8+) times a day and have ready access to food and insulin," and that he must be able to "check his sugars immediately upon feeling symptoms of high or low sugar." Id. Because "[s]uch an activity interrupts whatever he is doing and makes it difficult to concentrate on the task at hand," Waldoch "has difficulty with many of the activities of living." Id. Further, "[h]is hypoglycemia and erratic sugars cause him to be irritable and fatigued." Id. Dr. Seaquist remarked that Waldoch did not have any activity limitations, but that he must be able to stop performing any activity "if he feels his blood sugar is too high or low so that he can check his sugar and take appropriate action." Id. As a result of Waldoch's fatigue, Dr. Seaquist noted that at any given time Waldoch may be unable to perform various activities.
Dr. Cooper issued an addendum to his report on September 30, 2011, based on his review of Dr. Seaquist's letter, in which he stated that his "[r]eview of the new information does not change my previous opinion." Id. at 456-58. He did not believe there was any evidence that the frequency of blood sugar monitoring or glucose control was resulting in fatigue or would result in the limitation of activities, and he noted that Dr. Seaquist did not identify any specific restrictions or limitations. He stated that although Waldoch has hypoglycemic unawareness with daily episodes of hypoglycemia, none of the episodes were severe enough to result in loss of consciousness or seizure. He therefore concluded that the recommendations in his original report remained appropriate — that because of frequent episodes of hypoglycemia, "accommodations should be made for frequent breaks with access to carbohydrates for snacking and the claimant should be restricted from climbing ladders or working at heights." Id.
On October 6, 2011, Hartford sent Medtronic all claim documents since the August 22 decision, including Dr. Cooper's updated report. Id. at 67-68. Hartford recommended that Medtronic uphold the denial decision. Id. On November 8, 2011, Medtronic requested — and Hartford provided — a copy of the entire claim file. Id. at 70-71. On November 28, 2011, Hartford sent a letter to Waldoch informing him that Dr. Seaquist's letter had been reviewed by Dr. Cooper, whose medical opinion remained unchanged. Id. at 4496-97. "The Plan Sponsor completed their review and determined the decision to terminate Mr. Waldoch's claim for LTD benefits beyond May 25, 2010 was appropriate and therefore, that decision will stand." Id. Waldoch filed this lawsuit on July 6, 2012.
Summary judgment is proper "if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed.R.Civ.P. 56(a). To support an assertion that a fact cannot be or is genuinely disputed, a party must cite "to particular parts of materials in the record," show "that the materials cited do not establish the absence or presence of a genuine dispute," or show "that an adverse party cannot produce admissible evidence to support the fact." Fed.R.Civ.P.
A participant in an ERISA plan may bring suit "to recover benefits due him under the terms of his plan, to enforce his rights under the terms of the plan, or to clarify his rights to future benefits under the terms of the plan." 29 U.S.C. § 1132(a)(1)(B) (2006). Typically, a court reviews de novo a denial of benefits challenged under that section. Firestone Tire & Rubber Co. v. Bruch, 489 U.S. 101, 115, 109 S.Ct. 948, 103 L.Ed.2d 80 (1989). But when a plan gives discretionary authority to the plan administrator or reviewing committee to determine eligibility for benefits or to construe the terms of the plan, a court reviews the decision to deny benefits for an abuse of discretion. Id.
Medtronic asserts that the Court should review Medtronic's decision for an abuse of discretion; Waldoch contends that de novo review is appropriate. The Plan provides that as part of the application process, the employee "must provide medical evidence, satisfactory to Medtronic or its delegated claims administrator, of your Total Disability." AR 80 (emphasis added). The employee must provide "proof of your claim," which "consists of... information satisfactory to Medtronic and necessary in Medtronic's judgment to verify that you are Totally Disabled." Id. at 84-85 (emphasis added). This language is generally sufficient to confer discretion such that de novo review of Medtronic's decision is inappropriate. See Walke v. Grp. Long Term Disability Ins., 256 F.3d 835, 839-40 (8th Cir.2001); Bounds v. Bell Atl. Enters. Flexible Long-Term Disability Plan, 32 F.3d 337, 339 (8th Cir.1994) (stating that language such as "all proof must be satisfactory to us" qualifies as "explicit discretion-granting language"). The Plan further provides that "[t]he Plan Administrator has complete and total discretionary authority to interpret and administer the Plan."
Waldoch concedes that the Plan contains explicit discretion-granting language, but contends that this language only confers discretionary authority on three specific individuals at Medtronic: the Senior Vice President of Human Resources, the Vice President of Compensation and Benefits, and the Director of U.S. Benefits. Waldoch asserts that none of these individuals were involved in the review of Waldoch's claim because the only Medtronic employee involved in the review, as reflected by the administrative record, was Laura Erchul, a Senior Benefits Analyst at Medtronic. In response to this argument, Medtronic submitted Laura Erchul's declaration, in which she explains that she reported directly to Medtronic's Director of U.S. Benefits, Roger Chizek, and that during the course of Waldoch's claim and appeal, she consulted with Mr. Chizek on a regular basis. Erchul Decl. ¶¶ 2, 7, 8 (ECF No. 35). According to Erchul, Mr. Chizek made the final decision to deny Waldoch's "any occupation" LTD claim in August 2011 and November 2011. Id. ¶ 9. As Medtronic's point of contact with Hartford, Erchul communicated these decisions to Hartford. Id. ¶¶ 7, 9.
Though not dispositive here, the Court notes that based on the Plan language, the Plan does, in fact, confer such discretion upon Hartford as well. First, the Plan states that the employee seeking disability benefits "must provide medical evidence, satisfactory to Medtronic or its delegated claims administrator." AR 80 (emphasis added). As stated above, this language has been found to explicitly grant discretionary authority. The Plan also permits Medtronic to delegate "any and all authority under the Plan" as it deems appropriate, id. at 88, and the Plan itself appears to delegate the authority for reviewing and deciding claims and appeals to the Claims Administrator. To file a claim for LTD benefits, the employee must submit an application to the Claims Administrator. The Claims Administrator must then be able to obtain records and other information pertinent to the claim, and if necessary, may obtain advice or require other evidence "as it deems necessary to decide your claim." Within a reasonable time, the Claims Administrator will then "render a decision," and provide written notice of an adverse benefit determination. If the claim is denied, the employee "may appeal the decision to the Claims Administrator," who "will review and consider all written comments and other information [the employee] submit[s]" with the appeal. The Claims Administrator must review and decide the appeal within a reasonable time. Thus, the Plan specifically contemplates the Claim Administrator's review of claims and decisions of appeals.
At no point does Waldoch assert that there was a procedural irregularity warranting a less deferential "sliding
In sum, the Court concludes that the Plan grants discretionary authority to Medtronic, and that the appropriately authorized individual at Medtronic made the final decision to uphold the denial of Waldoch's LTD benefits claim. The Court therefore reviews the decision for an abuse of discretion.
When reviewing for abuse of discretion, a court will reverse a plan administrator's decision only if it is "arbitrary and capricious." Jackson v. Prudential Ins. Co. of Am., 530 F.3d 696, 701 (8th Cir.2008). The plan administrator's decision should be upheld as long as the
Waldoch contends that Medtronic abused its discretion in relying heavily upon Hartford's recommendation to uphold the denial of Waldoch's LTD claim. He notes the lack of documentation with respect to Medtronic's review process, and states that Medtronic was obligated to provide notes and records regarding the evidence it considered and its rationale for adopting Hartford's agreement. In essence, Waldoch contends that Medtronic must conduct its own "full and fair review" of the claim, apart from the review conducted by the delegated Claims Administrator, and must provide sufficient documentation of that review. Waldoch cites no legal authority, however, for the proposition that a plan administrator may not rely, even heavily rely, on the recommendation of a professional claims administrator. He also cites nothing to suggest that the plan administrator itself — rather than the claims administrator — must provide a detailed explanation of its reasons for agreeing with the claims administrator's assessment.
Waldoch correctly notes that a claimant must be afforded a "full and fair review," which means that the plan administrator must not ignore relevant evidence. See, e.g., Willcox v. Liberty Life Assurance Co. of Boston, 552 F.3d 693, 701 (8th Cir. 2009). The claimant must be made aware of the evidence the decision-maker relied upon and have an opportunity to address that evidence so that he can adequately prepare for further administrative review or an appeal to the federal courts. See Abram v. Cargill, Inc., 395 F.3d 882, 886 (8th Cir.2005); Richardson v. Cent. States, Se. & Sw. Areas Pension Fund, 645 F.2d 660, 665 (8th Cir.1981). None of the cases cited, however, suggest that the plan administrator must provide notice above and beyond that provided by the professional claims administrator to whom this function was delegated. It is undisputed that here,
Further, 29 C.F.R. § 2509.75-8 provides that a plan fiduciary may rely on "information, data, statistics or analyses provided by other persons," as long "he has exercised prudence in the selection and retention of such persons." "The plan fiduciary will be deemed to have acted prudently in such selection and retention if, in the exercise of ordinary care in such situation, he has no reason to doubt the competence, integrity or responsibility of such persons." Id. There has been no argument or evidence suggesting that Medtronic failed to act prudently in selecting Hartford as the Plan's Claim Administrator. Thus, there is nothing from which this Court could conclude that Medtronic breached its fiduciary duty or abused its discretion in relying upon the recommendation of a professional claims administrator, as provided for in the LTD Plan.
Waldoch argues that Hartford failed to adequately consider the SSA's disability award, and, at the very least, should have adopted the ALJ's findings of facts. The SSA's decision, while admissible, is not binding on either Medtronic as the plan administrator or the Court. Green v. Union Sec. Ins. Co., 646 F.3d 1042, 1053-54 (8th Cir.2011); Riedl v. Gen. Am. Life Ins. Co., 248 F.3d 753, 759 n. 4 (8th Cir.2001). "[A]n `ERISA plan administrator or fiduciary generally is not bound by a[n] SSA determination that a plan participant is "disabled,"' even when the plan's definition of disabled is similar to the definition the SSA applied." Farfalla v. Mut. of Omaha Ins. Co., 324 F.3d 971, 975 (8th Cir.2003) (citation omitted); see also Jackson v. Metropolitan Life Ins. Co., 303 F.3d 884, 889 (8th Cir.2002). Hartford explicitly stated in its August 22, 2011 notice of denial of appeal that it had considered the SSA's disability determination "as one piece of relevant evidence," but that it did not find it controlling for several reasons, including the fact that the SSA is governed by different standards, is obligated to follow a different evaluation process, and may have had in its possession medical evidence that differed from that in Hartford's possession.
Social Security cases are more deferential to the opinions of the claimant's treating physicians. In cases involving the denial of Social Security benefits, "an administrator who rejects [the] opinions [of a claimant's treating physician] [must] come forward with specific reasons for his decision, based on substantial evidence in the record." Black & Decker Disability Plan v. Nord, 538 U.S. 822, 828, 123 S.Ct. 1965, 155 L.Ed.2d 1034 (2003). This "treating physician rule," however, does not apply to ERISA claims. Id. at 834, 123 S.Ct. 1965. The ALJ gave "controlling weight" to the statements of Waldoch's treating physicians, Dr. Montori and Dr. Stesin. Medtronic, on the other hand, was not obligated to do so. Moreover, Medtronic asserts, and Waldoch does not dispute, that the ALJ possessed different medical evidence than Hartford did when evaluating Waldoch's
The Court concludes that Hartford did consider the SSA's disability determination, but was not obligated to adopt the ALJ's findings of fact or conclusions. This did not constitute an abuse of discretion.
Waldoch contends that there was not substantial evidence to support Medtronic's decision to uphold the denial of his LTD claim. He first asserts that Hartford inappropriately focused its review on Waldoch's physical limitations — or lack thereof — and ignored the primary condition for which Waldoch claimed disability — i.e., the cognitive and behavioral problems he suffered allegedly resulting from his diabetes and erratic blood sugars. Waldoch has consistently maintained that the unpredictability of his blood sugars has had an effect on various neurological processes, such as concentration, attention, mood, cognition and judgment. He asserts that Hartford only asked its reviewing physicians about whether or not Waldoch suffered from any physical limitations, and that Hartford failed to inquire about Waldoch's cognitive and behavioral symptoms. Waldoch's argument, however, is not supported by the record.
The record reveals that although Hartford did inquire as to what, if any, physical limitations applied to Waldoch, Hartford's review was not so narrowly limited. Hartford broadly asked Dr. Fordam to "comment on the claimant's condition and functional ability," as well as whether the subjective reports were consistent with clinical findings. AR 221. In particular, Hartford asked Dr. Fordam whether Waldoch's "symptoms would affect his behavior as reported." Id. Hartford specifically asked Dr. Fordam:
Id. at 222. Dr. Fordan addressed each of these questions. Hartford asked Dr. Meikle to "describe the functional capabilities of the claimant, based on the medical records provided and your examination." Id. at 3303. Dr. Meikle responded that Waldoch's only restriction was "flexibility of testing his blood glucose and insulin therapy and dietary intake as needed based on his glucose readings for 10 minutes every 4 hours." Id. Hartford also asked Dr. Meikle whether the medical information supported a need for a 32-hour work week, to which Dr. Meikle responded that it did not. Dr. Meikle concluded that Waldoch did not "have significant impairment of mental function." Id. at 3304. Hartford asked Dr. Cooper to contact Waldoch's treating physicians "to discuss Mr. Waldoch's condition, treatment, and functionality." Id. at 451. Hartford's inquiry was broad, inquiring as to "appropriate restrictions and limitations," and asking Dr. Cooper to "review the evidence provided and comment on the significant findings." Id. Hartford also asked Dr. Cooper whether the subjective reports were consistent
Further, Hartford's October 22, 2010 denial letter repeatedly referred to Waldoch's blood sugar control and hypoglycemic episodes. Id. at 97-100. Hartford's August 22, 2011 notice of denial of appeal referred back to the October 22, 2010 letter, as well as Dr. Cooper's peer review — which included consideration of Waldoch's hypoglycemia issues. Thus, it is evident from the administrative record that Hartford did consider Waldoch's diabetes, unpredictable blood sugars, and claims of resulting cognitive and behavioral impairments, and did not exclusively focus on Waldoch's physical conditions and limitations. Rather, Waldoch's physical condition comprised only one part of Hartford's broad inquiry. Moreover, it was entirely appropriate for Hartford to inquire as to Waldoch's physical limitations, because Waldoch did, in fact, claim disability resulting from chronic hand pain and carpal tunnel syndrome, neuropathy in feet and legs and small vessel disease. See AR 3429-30 (Waldoch's May 25, 2011 appeal from denial of "any occupation" LTD benefits, listing his "disabling medical conditions").
Waldoch next argues that Hartford failed to take into account all comments, documents, records and other information submitted by Waldoch on his appeal. But the August 22, 2011 notice of denial of appeal, Hartford's entries into its Summary Detail Report, and Dr. Cooper's report reveal that Hartford did consider all of the evidence Waldoch submitted. The fact that Hartford was not persuaded by the evidence does not suggest that Hartford failed to consider that evidence at all. Further, Waldoch fails to point to any specific piece of evidence that was omitted from Hartford's review.
Waldoch also seems to suggest that it was improper for Hartford to request a new review by a different physician during the appeal process. ERISA regulations, however, require consultation with a physician if an adverse benefit determination was based on a medical judgment. See 29 C.F.R. § 2560.503-1(h)(3)(iii). That is precisely what Hartford did. In accordance with ERISA regulations, Waldoch was given an opportunity to submit additional information
Finally, Waldoch asserts that the reviewing physicians' reports were not supported by the record and that Hartford's medical reviewers arbitrarily refused to credit evidence supporting Waldoch's disability — namely, the conclusions of Waldoch's treating physicians. "A plan administrator abuses its discretion when it ignores relevant evidence." Willcox, 552 F.3d at 701. But ERISA plan administrators are not required to give special deference to the opinions of treating physicians. Nord, 538 U.S. at 825, 123 S.Ct. 1965; Midgett v. Washington Grp. Int'l Long Term Disability Plan, 561 F.3d 887, 897 (8th Cir.2009). "Plan administrators, of course, may not arbitrarily refuse to credit a claimant's reliable evidence, including the opinions of a treating physician." Nord, 538 U.S. at 834, 123 S.Ct. 1965. "But ... courts have no warrant to require administrators automatically to accord special weight to the opinions of a claimant's physician; nor may courts impose on plan administrators a discrete burden of explanation when they credit reliable evidence that conflicts with a treating physician's evaluation." Id.; see also Dillard's Inc. v. Liberty Life Assurance Co. of Bos., 456 F.3d 894, 899 (8th Cir.2006) ("[A] plan administrator has discretion to deny benefits based upon its acceptance of the opinions of reviewing physicians over the conflicting opinions of the claimant's treating physicians unless the record does not support the denial."); McGee v. Reliance Standard Life Ins. Co., 360 F.3d 921, 925 (8th Cir.2004) (finding that the defendant "was not obligated to accord special deference to the opinion of ... the treating physician[] over the conflicting opinion of... the reviewing physician").
In reviewing Waldoch's claim and appeal, Hartford obtained reviews from three independent physicians who were Board Certified in Endocrinology, Diabetes and Metabolism. Dr. Fordan noted the lack of objective evidence to support Waldoch's claim that his diabetes and unstable blood sugars caused his subjective cognitive and behavioral problems. Specifically, Dr. Fordan remarked that although Waldoch "attributes changes in his personality to his fluctuating blood sugars[,][t]here is no evidence to contradict the converse — that his blood sugars fluctuate due to his behavior." According to Dr. Fordan, Waldoch's complaints of work-related stress predated his complaints of hypoglycemic episodes, and the medical records suggested that work stressors were affecting Waldoch's diabetes control, "not the other way around." Dr. Fordan also relied upon Waldoch's physicians' notes that indicated that Waldoch's diabetes was well controlled and that his condition was "stable." Dr. Kudva, one of Waldoch's treating physicians, also indicated that he expected Waldoch's health to improve and that he would return to work. Dr. Fordan did find support for some functional limitations, such as ensuring that Waldoch had time to check his blood sugars and that Waldoch should avoid certain activities without first checking his blood sugar.
Dr. Meikle concluded after his review of Waldoch's medical records and speaking with Dr. Montori that Waldoch had no functional limitations other than needing to be able to check his blood sugar and adjust his insulin therapy and diet as needed, for 10 minutes every 4 hours. Dr. Meikle found no evidence to support the need to reduce Waldoch's workweek to 32 hours a
Finally, Dr. Cooper reported Waldoch's glycemic variability, insulin antibodies, and hypoglycemic unawareness, but concluded that Waldoch could nevertheless sustain full-time work. Waldoch makes much of the fact that Dr. Cooper noted that Waldoch's hypoglycemic episodes were not associated with loss of consciousness or seizure or use of glucagon injection. While the presence of these symptoms would be suggestive of the severity of Waldoch's hypoglycemia, it does not appear that Dr. Cooper relied on the absence of these symptoms as his sole basis for finding that Waldoch could work. Rather, Dr. Cooper appears to have relied heavily upon his conversation with Dr. Kudva. Although Dr. Kudva had previously submitted a letter stating that Waldoch was unable to work because of the amount of time required to deal with his blood sugars, he later stated during his phone conversation with Dr. Cooper that Waldoch would be able to function "in a sedentary capacity if significant accommodation were made in a `sympathetic workplace.'" Dr. Seaquist's letter, addressed in Dr. Cooper's addendum to his report, focused primarily on the time required for Waldoch to check his blood sugars, commenting that he must be able to check them "many (8+) times a day and have ready access to food and insulin" and be able to check them "immediately upon feeling symptoms of high or low sugar." Dr. Seaquist noted that the frequent checking of blood sugars would be disruptive and make it difficult to concentrate. With respect to his activity limitations, Dr. Seaquist only noted that he must be able to stop doing any activity if he feels he needs to correct his blood sugar. This letter did not change Dr. Cooper's opinion — in his opinion, there was still no objective evidence to support Waldoch's claims of impairment from hypoglycemia, and Waldoch's physicians provided no limitations other than ensuring that Waldoch have the time and flexibility to frequently check his blood sugars and take corrective action as needed. Dr. Cooper concluded that accommodations for frequent breaks with access to carbohydrates would be sufficient to allow Waldoch to work.
A plan administrator is permitted to deny disability benefits on the basis of a lack of objective evidence. See McGee, 360 F.3d at 924-25 (8th Cir.2004) ("It is not unreasonable for a plan administrator to deny benefits based upon a lack of objective evidence."); Manning v. Am. Republic Ins. Co., 604 F.3d 1030, 1041 (8th Cir.2010) (concluding it is not unreasonable for plan administrator to base denial of benefits on lack of objective evidence); Hunt v. Metro. Life Ins. Co., 425 F.3d 489, 491 (8th Cir.2005) (upholding the denial of LTD benefits where the insurer accepted the claimant's diagnosis but required objective evidence of impairment). Hartford accepted Waldoch's diagnosis of diabetes, unpredictable hypoglycemia, and hypoglycemia unawareness. But based on the evidence submitted by Waldoch and considered by Hartford, Waldoch's apparent limitation was the need to frequently and unpredictably stop his activity to monitor his glucose levels and take corrective action as needed. There was no objective evidence correlating his subjective symptoms and poor work performance with episodes of hyper- or hypoglycemia. While Waldoch's treating physicians concluded that Waldoch's hypoglycemia may have been resulting in symptoms such as fatigue, irritability, and loss of concentration, these conclusions appeared to have been based on Waldoch's subjective reports. As such, Hartford was not required to accord special weight to these opinions. See Daigle
Moreover, the opinions of the reviewing physicians were supported by the file, and they do not appear to have "cherry-picked" the evidence. Waldoch's medical file reveals numerous statements indicating that stress was affecting Waldoch's blood sugar levels, not vice versa, and it is strongly suggested that behavioral therapy and stress management would have greatly enhanced Waldoch's ability to work. His physicians repeatedly emphasized the time required for Waldoch to manage his diabetes. Thus, his restrictions appear to have been limited to ensuring he had the time and flexibility to monitor his blood sugar and take corrective action as needed. Even Waldoch's treating physician believed Waldoch could function in a "sedentary capacity" in a "sympathetic environment." There was substantial evidence in the record from which Hartford could conclude that Waldoch was not disabled from "any occupation" as provided in the Plan.
Finally, Waldoch contends that Hartford erroneously relied on a flawed vocational review, because the positions identified in the EAR were substantially similar to Waldoch's own occupation, from which he was already deemed disabled. But as Medtronic correctly notes, even Waldoch's own physician expressed an opinion that Waldoch could work in a "sympathetic workplace." The record is replete with references to stress at Medtronic either causing or exacerbating Waldoch's blood sugar problems. For example, in September 2008, Dr. Montori reported that job difficulties and stress were causing more variability in Waldoch's blood sugars. Dr. Montori also reported that Waldoch had noted that his blood sugars improved when he was "in a better work environment." Dr. Montori encouraged Waldoch to find alternative work to reduce his stress. On July 6, 2009, when Waldoch saw Dr. Montori to discuss applying for long-term disability, Dr. Montori himself stated that he expected Waldoch to be able to return to work.
Waldoch's own conduct even provides some evidence of his ability to work following his termination. Initially after his termination, Waldoch collected unemployment benefits. Hartford indicated in its Summary Detail Report that this conduct "would indicate the claimant, himself, feels he is capable of working in some capacity." AR 26. In Minnesota, to be eligible to receive unemployment benefits, the applicant must be "available for suitable employment," meaning that the applicant must be "ready, willing, and able to accept suitable employment," and the employee must be "actively seeking suitable employment." Minn.Stat. § 268.085, subdiv. 1(4), (5) & subdiv. 15(a). The Eighth Circuit Court of Appeals "has noted that `[a] claimant may admit an ability to work by applying for unemployment compensation benefits because such an applicant must hold himself out as available, willing and able to work.'" Johnson v. Chater, 108 F.3d 178, 180 (8th Cir.1997) (quoting Jernigan v. Sullivan, 948 F.2d 1070, 1074 (8th Cir.1991)). "Applying for unemployment benefits `may be some evidence, though not conclusive, to negate' a claim of disability." Id. at 180-81 (quoting Jernigan, 948 F.2d at 1074); see also Barrett v. Shalala, 38 F.3d 1019, 1024 (8th Cir.1994) (noting the inconsistency between receiving unemployment benefits and claims of disability). Moreover, Waldoch did not discuss the possibility of receiving LTD benefits with his physicians until July 6,
The fact that the descriptions of the occupations identified in the EAR were similar to Waldoch's previous occupation does not necessarily render the vocational review flawed. There was sufficient evidence in the record that Waldoch would be able to work in a less stressful environment, and the EAR identified occupations for which he was qualified, that existed in reasonable numbers in the national economy, and that paid the appropriate amount. It was not an abuse of discretion to rely in part upon this report.
When reviewing the decision for an abuse of discretion, "[i]t is well settled that... a reviewing court may not `substitute [its] own weighing of the evidence for that of the administrator.'" Willcox, 552 F.3d 693, 702 (8th Cir.2009) (citation omitted). The record reveals that Hartford did consider all of the evidence submitted, even if not every item was specifically mentioned in the notification letter. See Midgett, 561 F.3d at 896 (explaining that the notification of a benefit determination need not discuss "specific evidence submitted by the claimant."). The medical reviewers did not "cherry pick" the evidence, and there was substantial evidence in the record to support the conclusions of Medtronic, Hartford, and the medical reviewers. The Court therefore finds that Medtronic's decision was not arbitrary and capricious and it did not abuse its discretion in upholding the denial of Waldoch's LTD benefits claim.
Based on the files, records, and proceedings herein, and for the reasons stated above, IT IS ORDERED THAT:
LET JUDGMENT BE ENTERED ACCORDINGLY.
Waldoch has also demonstrated no prejudice resulting from the consideration of this evidence for the limited purpose of determining the appropriate standard of review. His only argument is that he was limited to the remaining number of words in his reply brief permitted by the Local Rules. Waldoch never requested an extension of the word count limitations, nor did he explain what he would have argued had he had more words to work with. Further, Waldoch's reliance on Hartford's belief that Erchul was the only Medtronic individual involved in reviewing Waldoch's claim was not reasonable — there is no reason why Hartford would know of the involvement of any Medtronic individual other than the person who served as its point-ofcontact. Moreover, Mr. Chisek's involvement in Medtronic's review should have come as no surprise — his position as Director of U.S. Benefits is identified as one with discretionary authority under the Plan, and Erchul worked directly under him within his department.
For all those reasons, and as stated on the record, Waldoch's motion to strike is denied. Contrary to Waldoch's assertions, the additional evidence does not change or contradict any information contained in the administrative record, nor does it purport to provide additional explanations for Medtronic's decision. Rather, it was submitted — and will be considered — only for the limited purpose of determining the proper standard of review.