MICHAEL J. DAVIS, Chief District Judge.
This matter is before the Court on Defendant U.S. Bank National Association's Motion for Summary Judgment [Docket No. 20]. The Court heard oral argument on May 23, 2014. Finding no genuine dispute of material fact, the Court grants Defendant's motion.
Plaintiff Jessica Pearson began working for U.S. Bank National Association ("U.S. Bank") on December 23, 2009. (Schooler Aff., Docket No. 26, Ex. 1, Pearson Dep. 117.) She was hired as a "Sales Manager 2, Grade 14," based on her previous experience working at Norwest Bank/Wells Fargo and Chase Bank from 1999 to 2009. (Pearson Dep. 76-77, 129.) Plaintiff's job duties included selling prepaid debit cards to businesses that they could use to pay their employees. (Pearson Dep. 134-37.)
Rick Pileggi was Plaintiff's first supervisor at U.S. Bank. (Pearson Dep. 134.) Pileggi gave Plaintiff a 90-day performance review on March 15, 2010. (Osmond Aff., Docket No. 23, Ex. 1.) In that review, Pileggi stated that Plaintiff "needs improvement" under categories of "teamwork and cooperation," "resourcefulness," and "commitment." (
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In February 2011, Plaintiff's supervisor changed from Rick Pileggi to Tom Ayers. (Pearson Dep. 139-41.) This was the result of an organizational change. (
On June 10, 2011, Ayers placed Plaintiff on a Performance Improvement Plan ("PIP"). (Osmond Aff., Ex. 2.) The PIP was signed by both Plaintiff and Ayers. (
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The PIP also listed examples in which Plaintiff was late for meetings, client calls, and submitting reports. (
Plaintiff testified that, while she did not agree with the June 2011 PIP, she did not believe it was discriminatory. (Pearson Dep. 190, 218.) Plaintiff stated that it was legitimate for U.S. Bank to be concerned about her timeliness, and the criticisms in the PIP about her timeliness were valid. (
By the end of the 60-day period, U.S. Bank determined that Plaintiff's performance had sufficiently improved, so she was taken off of the PIP. (
In January of 2012, Plaintiff asked Ayers how he would rate her performance for 2011. (Pearson Dep. 218-21.) Ayers responded that he would give her a rating of either "4" ("performance does not consistently meet expectations") or "5" ("even with additional coaching and supervision, does not meet expected levels"). (
On February 29, 2012, Plaintiff received her 2011 performance review from Ayers. (Osmond Aff., Ex. 4.) She was rated as a "4," meaning her "[p]erformance does not consistently meet expectations." (
Ayers noted the following additional performance concerns in the February 2012 performance review:
(Osmond Aff., Ex. 4, at D00095-96.)
The performance review also indicated the concern about Plaintiff's timeliness:
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As a result of a request made by Plaintiff, she was transferred to U.S. Bank's Campus Banking group in February of 2012. (Pearson Dep. 141, 255.) The Campus Banking group focuses on colleges and universities as its primary customers. (Pearson Dep. 142.) In that group, Plaintiff was responsible for selling not only AccelaPay payroll cards, but also other campus banking cards and campus ID cards. (Pearson Dep. 143-44.)
When Plaintiff joined the Campus Banking group, her supervisor changed from Tom Ayers to Ben Osmond. (Pearson Dep. 141.) Because of Plaintiff's past performance problems, Osmond met with Plaintiff and provided to her a list of "expectations and commitments." (Osmond Aff. ¶ 6, Ex. 5.) Osmond asked Plaintiff to prepare the list herself and then he added his own input regarding his expectations for Plaintiff. (Pearson Dep. 262-63.) The result was a document entitled "2012 Expectations and Commitments — Jessica Pearson," which listed expectations under the headings of "Professionalism," "H/R Management," "Communication," "Professionalism/Communication," and "Sales Expectations." (Osmond Aff., Ex. 5.) Some of the goals listed were: (1) "continue to demonstrate professionalism," (2) "I will submit all deliverables on time," (3) "I will be in the office by no later than 9am everyday," and (4) "Expectation that Jessica will be on time for all meetings and calls." (
The document also set forth Plaintiff's 2012 sales goals:
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While Osmond supervised Plaintiff, he kept contemporaneous notes regarding their meetings. (Osmond Aff. ¶ 7, Ex. 6 ("Jessica Pearson Event Timeline").) The parties dispute whether the notes were made contemporaneously with her meetings with Osmond. Defendant maintains that Osmond created this document in February 2012 and updated it as time went on. (
Plaintiff disputes whether the Jessica Pearson Event Timeline was created in February 2012; she argues that it was created after she later submitted a complaint regarding Osmond's treatment of her, in December 2012. (
Regardless of this dispute, Defendant cites Osmond's notes in describing some of the interactions between Osmond and Plaintiff. Osmond indicated that Plaintiff was 15 minutes late to her second meeting with him on February 10, 2012. (Jessica Pearson Event Timeline, at D00159.) At that meeting, Plaintiff's "BDR spreadsheet"—a spreadsheet that she used to keep track of customers and prospective customers—was not accurately updated, and this was noted by Osmond. (
On May 31, 2013, Osmond provided Plaintiff with "verbal counseling" (i.e., a verbal written warning) regarding her performance related to a potential deal with a customer named Bon Ton; this was later documented by Osmond on a "Verbal Counseling" form document. (Osmond Aff., Ex. 7.) The counseling was given because three U.S. Bank employees who worked on the Bon Ton project—Rick Pileggi, Tom Ayers, and Pat DiSanto—complained to Osmond about Plaintiff's performance on the project. (Osmond Aff. ¶ 8; Jessica Pearson Event Timeline, at D00160.) These co-workers specifically complained that Plaintiff waited until the project deadline to complete a final document review. (Osmond Aff. ¶ 8.) Plaintiff admits that this happened. (Pearson Dep. 287-88.) Because Plaintiff waited until the due date, she and Pat DiSanto had to stay at work until 7:00 p.m. to complete the Bon Ton project. (
On the Verbal Counseling form, Osmond stated that he advised Plaintiff that "[i]t is unacceptable to have a due date of the 25th and to have final review of a document take place on the same day, while you are scheduled to be on vacation." (Osmond Aff., Ex. 7.) He further stated that U.S. Bank's expectation is that "[a]ll deliverables will be completed not only on time, but with adequate time for all interested parties to review and approve." (
On June 8, 2012, approximately one week after Osmond discussed Plaintiff's poor performance on the Bon Ton project, Plaintiff waited until the last minute to prepare documents for a Request for Proposal for the University of Rochester. (Osmond Aff. ¶ 9; Jessica Pearson Event Timeline, at D00160.) Osmond had another discussion with Plaintiff about her performance, and he explained that it was unacceptable. (Jessica Pearson Event Timeline, at D00160.)
Sometime in July or August of 2012, Plaintiff recounts that "[a] co-worker told me she heard that Osmond told one of our co-workers, in reference to me, that `just because she is pretty and flips her long, blond hair, it doesn't mean she will get her way.'" (Pearson Decl., Docket No. 31, ¶ 4.) Plaintiff heard about the alleged comment from co-worker Carmelle Abron. (Pearson Dep. 41.) Abron did not witness the comment directly, but heard about the alleged comment from another employee, Kelly Rowe, who overheard the comment at a management meeting. (
On August 30, 2012, Osmond provided Plaintiff with a "Final Written Warning" regarding her unsatisfactory performance. (Osmond Aff., Ex. 8.) The warning listed areas of concern, starting with complaints regarding Plaintiff's performance on a proposal for the University of Wisconsin. (
The Final Written Warning also addressed concerns about a late expense report and Plaintiff's continuing "pattern of not meeting deliverables on time." (
The Final Written Warning went on to describe another instance of Plaintiff waiting until the last minute to complete her work: similar to her performance and the Bon Ton and University of Rochester proposals, Plaintiff failed to provide her deliverables for a Request for Proposal for the University of Washington until the last minute on the day it was due. (Osmond Aff., Ex. 8, at D00144.) Plaintiff admitted during her deposition that "we were scrambling that day to get it done." (Pearson Dep. 315.) The Final Written Warning stated that, "[a]s we have discussed numerous times, it is unacceptable to wait until the last minute to complete deliverables." (Osmond Aff., Ex. 8, at D00144.)
The conclusion of the Final Written Warning reads:
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After the Final Written Warning, Plaintiff exhibited problems with respect to U.S. Bank's Client Relationship Management ("CRM") software. (Osmond Aff. ¶ 11.) The CRM software is used by the Campus Banking group to track leads and prospects for potential sales. (Pearson Dep. 320.) Although everyone in Campus Banking was expected to use CRM, Plaintiff admitted during her deposition that she did not use CRM "on a regular basis" in 2012 and that she was not following the protocol directed to her by her supervisors. (Pearson Dep. 321.)
On November 29, 2012, Osmond counseled Plaintiff regarding her lack of use of CRM, and Plaintiff acknowledged that she had not been keeping CRM upto-date. (Osmond Aff. ¶ 11.) Osmond made a note of this discussion with Plaintiff. (Jessica Pearson Event Timeline, at D00164.)
Due to Plaintiff's performance problems, Osmond regularly communicated with his direct supervisor in the Campus Banking group, Whitney Bright, about Plaintiff. (Osmond Aff. ¶ 12.) Bright proposed that U.S. Bank terminate Plaintiff for her performance problems as soon as June of 2012. (
In early December of 2012—after Plaintiff's Final Written Warning in August 2012 and her November 29, 2012, counseling regarding CRM—Osmond discussed Plaintiff's performance with Bright; Kevin Morrison, the Senior Vice-President of U.S. Bank's Prepaid Department; and Susanne Ingerson of U.S. Bank's HR Department. (Osmond Aff. ¶ 13.) Defendant maintains that, at this time, Osmond, Bright, and Morrison made the decision to terminate Plaintiff because of her cumulative performance issues. (
Defendant asserts that, when the termination decision was made, Plaintiff had not reported any concerns about discrimination to U.S. Bank. (Osmond Aff. ¶ 14; Ingerson Aff. ¶ 3.) On December 10, 2012, Plaintiff called Ingerson and complained that she felt unfairly criticized by Osmond regarding her performance. (Ingerson Aff. ¶ 4.) Ingerson was familiar with Plaintiff's performance problems, and she explained to Plaintiff that Osmond was responding to Plaintiff's failure to meet U.S. Bank's expectations. (
On December 20, 2012, Osmond met with Plaintiff during a regular supervisory meeting. (Osmond Aff. ¶ 15.) There, Osmond explained to Plaintiff that she was not meeting her expectations for the year and that he would likely rate her a "4" ("does not consistently meet expectations") on her performance review for 2012. (
On December 26, 2012, Plaintiff called U.S. Bank's ethics and compliance hotline and complained that Osmond was discriminating against her on the basis of gender and appearance. (Mohs Aff., Docket No. 24, ¶ 2, Ex. 1.) While the contents of the call are unknown, Plaintiff later raised that she was treated differently in several ways. First, Plaintiff argues that she was the only member of Osmond's team that he did not go on sales calls with, even though Plaintiff requested him to do so. (Osmond Dep. 83.) Osmond explained during his deposition that, on the couple of sales calls Plaintiff asked him to join, he had other obligations on his calendar. (Osmond Dep. 82.) Osmond also stated in his deposition that Plaintiff had "other support from U.S. Bank employees that were at those calls with her." (Osmond Dep. 83.)
Second, Plaintiff cites that she was the only member of Osmond's team whom he required to be at her workstation by 9:00 a.m. (Osmond Dep. 89.) Osmond's deposition provides that he and Plaintiff "came to the agreement that she would be at her desk by no later than 9:00 a.m." because both of them knew that she struggled with timeliness. (Osmond Dep. 86.)
Finally, Plaintiff states that her sales territory was only five states, whereas her male team members' sales territories were 10 states each. (Osmond Dep. 89.) Osmond's deposition also provides, however, that Plaintiff had a five-state territory for the college ID programs, as well as a 50-state territory for payroll and rewards deals; therefore, Osmond maintains that her territory was larger than the other members of the team. (Osmond Dep. 87.) Plaintiff, however, denies the contention that she had a 50-state territory for anything; instead, she maintains that her sales territory was five states for all deals. (Pearson Decl., Docket No. 31, ¶ 2.) Osmond also stated in his deposition that Plaintiff's college ID sales goal was significantly less than those of her peers. (
In response to Plaintiff's call about disparate treatment, Mary Mohs of U.S. Bank's HR Department began an investigation into Plaintiff's complaint. (Mohs Aff. ¶ 2.) Mohs interviewed Plaintiff, Osmond, Bright, and Ingerson, and she reviewed a number of documents, which included: the 2012 Expectations and Commitments document, the Jessica Pearson Event Timeline provided to her by Osmond, Plaintiff's 2011 PIP, Plaintiff's 2012 Verbal Counseling form, and Plaintiff's August 2012 Final Written Warning. (Mohs Aff. ¶ 3.)
Mohs also reviewed a document prepared by Osmond that compared Plaintiff's actual sales performance in 2012 with the sales goals established in her 2012 Expectations and Commitments. (Mohs Aff. ¶ 4.) This document shows that Plaintiff closed three of the eight prepaid deals on college campuses that Plaintiff was expected to close in 2012. (Mohs Aff., Ex. 2, at D00191.) The document also indicates that Plaintiff closed zero of one campus ID card program that she was expected to close in 2012. (
Mohs kept a record of her investigation on a written document. (Mohs Aff., Ex. 3.) Regarding Plaintiff's claims of gender discrimination and allegation that she was treated differently than her male counterparts in the Campus Banking group, Mohs found that the male employees with whom Plaintiff was comparing herself had different employment circumstances: "There are 5 employees reporting to Benjamin Osmond. 1 female and 4 males. Jessica Pearson is the female. Pearson is a Grade 14 Sales Manager. The male employees are Grade 13 Sales Representatives." (
Mohs also found the following:
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Mohs found that Osmond acted inappropriately when he asked Plaintiff's sister (also an employee at U.S. Bank), "Is your sister late for everything in her personal life too?" during the summer of 2012. (
On February 4, 2013, Mohs reported to Plaintiff that the investigation concluded that there was no evidence of discrimination by Osmond on the basis of gender or appearance. (Mohs Aff. ¶ 7; Pearson Dep. 336-37.) Plaintiff asked Mohs if it would be "business as usual" going forward, and Mohs told her "yes." (Pearson Dep. 337.)
On February 20, 2013, Osmond and Dave Smith, a Product Manager at U.S. Bank, met with Plaintiff and informed her of her termination. (Pearson Dep. 10-11.) Plaintiff disputes the timing of U.S. Bank's termination decision, which Defendant maintains was in early December. (
In March 29, 2013, Plaintiff filed a lawsuit in Hennepin County District Court against Defendant. [Docket No. 1, Ex. 1] On April 17, 2013, Defendant removed the case to this Court. [Docket No. 1] Plaintiff's Complaint [Docket No. 1, Ex. 1] alleged Count I: Violation of the Minnesota Human Rights Act ("MHRA") — Sex Discrimination; and Count II: Violation of the MHRA — Reprisal.
Summary judgment is appropriate if, viewing all facts in the light most favorable to the non-moving party, there is no genuine dispute as to any material fact, and the moving party is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a);
To defeat summary judgment, the nonmovant "must do more than simply show that there is some metaphysical doubt as to the material facts, and must come forward with specific facts showing that there is a genuine issue for trial."
Plaintiff alleges that Defendant engaged in sex-based discrimination and reprisal against Plaintiff. The few factual disputes in this matter are neither genuine nor material. Viewing the facts in the light most favorable to Plaintiff, the Court concludes that no reasonable factfinder would find for Plaintiff on either claim.
Under the MHRA, an employer may not, because of sex, "discriminate against a person with respect to hiring, tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment." Minn. Stat. § 363A.08, subdiv. 2. Similarly, it is illegal for an employer to engage in any reprisal against an employee who opposes an unlawful employment practice.
In analyzing discrimination claims under the MHRA, courts "apply the principles developed in the adjudication of claims under Title VII because of the substantial similarities between the two statutes."
"To be entitled to direct evidence analysis, the plaintiff must present evidence of conduct or statements by persons involved in the decision-making process that may be viewed as directly reflecting the alleged discriminatory attitude sufficient to permit the factfinder to infer that that attitude was more likely than not a motivating factor in the employer's decision."
Alternatively, Plaintiff may establish the claims by creating an inference of unlawful discrimination under the three-step burden-shifting analysis.
(3) she suffered an adverse employment action; and (4) similarly situated employees who were not members of the protected group were treated differently.
With respect to the fourth "similarly situated" element, Plaintiff must establish that she was treated differently from those employees whose violations were of comparable seriousness.
One way to meet the fourth element of the prima facie burden under the circumstances of the present case is to show that Plaintiff and a similarly situated male "were involved in or accused of the same or similar conduct and were disciplined in different ways."
Plaintiff attempts to establish discrimination under the direct method. Viewing the record as a whole, the Court concludes that Plaintiff's claim ultimately fails under the direct method because Plaintiff cannot demonstrate that any statement or conduct by Osmond and other decision-makers was discriminatory and connected to the termination decision.
As an initial matter, Plaintiff urges the Court to consider her claim exclusively under the direct method and argues that the burden-shifting analysis is not required for her discrimination claim. However, under either method, Plaintiff's claim fails.
Plaintiff's strongest evidence of a discriminatory attitude appears to be her claim that "[a] co-worker told me she heard that Osmond told one of our coworkers, in reference to me, that `just because she is pretty and flips her long, blond hair, it doesn't mean she will get her way.'" (Pearson Decl. ¶ 4.) The occurrence of this comment is disputed by the parties, as Osmond denies making such a comment. The dispute, however, is not genuine because Plaintiff supports the comment only with the quoted statement above from her declaration. This statement is inadmissible. It involves multiple levels of hearsay because Plaintiff's co-workers' (Abron and Rowe) alleged statements are out-of-court statements offered for the truth of the matter asserted. Fed. R. Evid. 801(c). Plaintiff argues that the alleged statement is admissible as an admission of a party opponent. Fed. R. Evid. 801(d)(2). However, assuming this exception applied, it would only apply to one level of hearsay: Osmond's alleged comment. Plaintiff has not offered a reason why
Without the alleged comment by Osmond, Plaintiff asserts that the following facts as direct evidence of "differential treatment" towards Plaintiff:
The Court concludes that Plaintiff's attempt to establish discrimination with direct evidence ultimately fails to survive summary judgment because, viewing the record in the light most favorable to Plaintiff, these facts fail to establish a discriminatory attitude that would permit a reasonable factfinder to infer that that attitude was a motivating factor in Defendant's termination decision.
Regarding number one, Plaintiff alleges that she was the only team member with whom Osmond did not join on sales calls, even though she requested to go on the calls with him. The record indicates that Osmond maintains he "already had either something on my calendar or the dates were changed" on the two to three occasions when Plaintiff asked Osmond to be on a call with her. (Osmond Dep. 81.) Osmond's decision not to join Plaintiff on her few requested sales calls may have been unwise, but it is insufficient to show sexbased discrimination towards Plaintiff. This act does not directly reflect Osmond's alleged discriminatory attitude.
With respect to number two above, Plaintiff alleges that Defendant required Plaintiff to be at her desk by 9:00 a.m. This fact does not reflect a discriminatory attitude. In light of Plaintiff's undisputed history of tardiness, this punctuality requirement reflects a legitimate employment response, and Plaintiff has neither alleged nor demonstrated that other employees supervised by Osmond had performance or timeliness issues similar to hers. Furthermore, Plaintiff contributed to the imposition of this requirement when she collaborated with Osmond in creating the "2012 Expectations and Commitments — Jessica Pearson" document. (Osmond Aff. ¶ 6, Ex. 5; Pearson Dep. 262-63 (listing Plaintiff's goals) ("I will be in the office by no later than 9am everyday [sic].").) Therefore, the requirement is not appropriately characterized as conduct solely by Osmond, and therefore offers little support in Plaintiff's discrimination claim.
Regarding number nine, Osmond's inappropriate comment made to Plaintiff's sister about Plaintiff's timeliness, it is notable that the comment was gender-neutral and contained no express mention of gender other than use of the phrase "your sister" to refer to Plaintiff. Furthermore, the comment was made in reference to a performance issue that Plaintiff admittedly struggled with. (
With respect to number three, Plaintiff alleges that her sales territory was only five states, whereas her male team members' sales territories were 10 states each. However, the record reveals that Plaintiff was not similarly situated to her male team members on this point. Compared to her team members, Plaintiff was in a higher-paid position, had different job duties, sold a different range of products, and had different expectations. While her team members were required to sell only campus ID products, Plaintiff was required to sell both campus ID products and payroll and rewards products. (Osmond Dep. 11, 87-88.) Therefore, Plaintiff had lower sales goals for campus ID products than her team members. (
In numbers four through six above, Plaintiff alleges that she was excluded from team conference calls, was forbidden from working remotely, and was not recognized for the training that she gave to her team. These allegations of differential treatment are insufficient because the evidence supporting them is vague and conclusory. Plaintiff only cites her declaration with respect to these claims; however, her declaration does not detail key aspects of these facts that would support a finding of discrimination:
(Pearson Decl. ¶ 3.) Plaintiff offers no further details about the alleged differential treatment, and she has not indicated the context, timing, or frequency of these alleged incidents. Without more detail, these incidents cannot be reasonably categorized as reflective of a discriminatory attitude. Moreover, Plaintiff has failed to sufficiently demonstrate that her male comparators were similarly situated in light of Plaintiff's extensive performance problems related to timeliness, professionalism, customer complaints, failure to use CRM, and repeated failures to make sales goals.
With respect to number seven, Plaintiff alleges that she was formally reprimanded for purportedly not meeting her sales goals, while her manager did not formally reprimand a male team member—who had more experience than Plaintiff—for not meeting sales goals. By "formal reprimand," Plaintiff is likely referring to the verbal counseling she received from Osmond. (
With respect to number eight, Plaintiff alleges that Osmond shared a private communication between him and Plaintiff with other team members. Plaintiff only cites the Osmond deposition to support the assertion that this happened. (
Finally, regarding number ten, Plaintiff alleges that her file was papered, which, presumably, did not happen to other team member's files. Plaintiff's papering allegation (discussed more fully within the retaliation claim, below) is not based on competent, admissible evidence because it is mainly supported by Plaintiff's attorney's personal analysis of document metadata within the Jessica Pearson Event Timeline. More significantly, for purposes of the discrimination claim, Plaintiff's assumption that Osmond did not keep notes regarding other term members is speculative and insufficient to avoid summary judgment, especially considering that Osmond has testified that he did keep a file of other employees. (
In summary, Plaintiff has not provided evidence that "clearly points to the presence of an illegal motive," and Plaintiff lacks "specific factual evidence" that gender was a motivating factor in Defendant's termination decision.
The Court will now briefly consider Plaintiff's claim under the burden shifting framework.
Plaintiff has failed to establish a prima facie case for discrimination because she cannot show element three—that she met the legitimate expectations of her employment at U.S. Bank. Plaintiff has admitted numerous times that many of the criticisms of her job performance were valid and nondiscriminatory. Her negative performance history was long-term and welldocumented by multiple supervisors and continued throughout her employment with U.S. Bank. The factual background of this case and the following evidence establish Plaintiff's poor performance: (1) Plaintiff's 90-day review; (2) her June 2011 PIP; (3) her 2012 performance review; (4) her June 2012 verbal warning; and (5) her August 2012 Final Written Warning. This evidence strongly supports that Plaintiff was terminated because of her poor performance. In light of this record, no reasonable factfinder could conclude that Plaintiff met the legitimate expectations of her employment.
Nevertheless, Plaintiff argues that factual questions about performance preclude summary judgment. Specifically, Plaintiff disputes the number of sales that she made in 2011, arguing that she closed 14 deals as opposed to the 12 noted by Tom Ayers. This factual dispute is immaterial because either number of sales remains well below the Defendant's expectations of 25 sales in 2011.
Furthermore, Plaintiff cannot demonstrate element four—that similarly situated male employees were treated differently. Plaintiff's alleged comparators were not subject to the same standards that she was, nor were they engaged in the same conduct without any mitigating or distinguishing circumstances. As noted above, Plaintiff was held to a higher standard because of her higher pay level and great experience. Plaintiff disputes this fact, but her dispute is not genuine. She alleges that the "Grade 13" and "Grade 14" job descriptions are not distinguishable and that the duties and expectations of the positions are virtually identical. However, the job descriptions submitted by Plaintiff expressly indicate differences between the size and complexity of customers, profit potential, and required experience for these positions. (
Viewing the facts in the light most favorable to Plaintiff, she is unable to establish a prima facie case of discrimination under the burden shifting analysis or the direct method. Accordingly, the Court dismisses Plaintiff's discrimination claim.
Plaintiff has also raised a claim of reprisal under the MHRA, alleging that she was terminated as retaliation for complaining of discrimination. MHRA reprisal claims are analyzed in the same way as federal discrimination claims (e.g., Title VII claims).
Plaintiff offers two main arguments in attempting to demonstrate reprisal. First, Plaintiff argues that reprisal occurred because the Jessica Pearson Event Timeline shows that Osmond "papered her file." Second, Plaintiff argues that the timing of her complaint and her termination demonstrate that she was terminated in retaliation for making the complaint.
Plaintiff alleges that the Jessica Pearson Event Timeline was created after Plaintiff complained of discrimination. Plaintiff refers to both her December 10, 2012 call to HR complaining of unfair treatment as well as her December 26, 2012 call to U.S. Bank's ethics hotline complaining of discrimination based on gender. According to Plaintiff, (1) the termination decision did not occur in early December, but happened after her complaint and at least partially
Here, Plaintiff alleges that U.S. Bank retaliated against her act of filing a discrimination complaint by terminating her employment. In attempting to establish this with direct evidence, Plaintiff refers to evidence that Osmond "papered her file" as retaliation for the discrimination complaint. Plaintiff argues that the evidence of "papering" is the Jessica Pearson Event Timeline itself, which Plaintiff claims indicates that it was created after Plaintiff made her discrimination complaint to U.S. Bank in December. Plaintiff concludes that the metadata in the Jessica Pearson Event Timeline demonstrates that Plaintiff's file was papered and the timeline was a basis for her termination. The Court concludes that Plaintiff's efforts to show "papering" fail and do not amount to even a genuine fact dispute.
Plaintiff argues that document metadata indicates that Osmond created the Jessica Pearson Event Timeline after she complained of discrimination, and therefore, the timeline was not a contemporaneous document, but rather a retaliatory document created after-the-fact. However, Plaintiff's argument here fails, and the metadata analyzed by Plaintiff's attorney does not create a genuine dispute of material fact. Plaintiff's attorney's opinion testimony about the document's metadata is not competent expert testimony and is inadmissible. Plaintiff seeks to offer conclusions about metadata that are speculative, especially in light of the common understanding that "creation dates" in metadata may be altered by copying a document or moving it to a new location (e.g., "save as" function on a word processor).
Furthermore, even if Osmond did paper Plaintiff's file, she would still have to show that the Jessica Pearson Event Timeline was a basis for her termination decision. Plaintiff has not shown that the timeline played any role in the decision to terminate her employment. This is a significant omission in the face of Plaintiff's admitted performance problems (e.g., tardiness, working on projects at the last minute, failure to meet sales goals, etc.). These problems were not only admitted by Plaintiff, but they were well-documented. In light of this record, Plaintiff has not demonstrated that the timeline was even relevant to the decision-making process.
In addition to raising issues regarding the Jessica Pearson Event Timeline, Plaintiff also addresses the timing of her termination. Plaintiff argues that Defendant committed reprisal because the decision to terminate Plaintiff actually occurred after she complained of being treated unfairly, not beforehand. Plaintiff is attempting to raise a genuine dispute of material fact as to the sequence of events surrounding her termination. However, the Court concludes that Plaintiff's fact dispute is not genuine, and it is ultimately immaterial.
Plaintiff first focuses on the Jessica Pearson Event Timeline. She argues that there is at least a fact dispute regarding the timing of the termination decision because different versions of the Jessica Pearson Event Timeline reflect discrepancies about the termination decision. Two of the versions (with unknown metadata "creation dates") do not contain contemporaneous notes about the termination decision conversation in early December. Plaintiff suggests that it makes no sense for the Jessica Pearson Event Timeline to omit notes about the meeting in which Osmond and others decided to terminate Plaintiff. Plaintiff points out that a third version of the timeline, with a creation date of December 31, 3012,
Second, Plaintiff argues that the purported timing of her termination decision does not make sense. She contends that it defies logic that: (1) U.S. Bank would make its decision to terminate Plaintiff in early December of 2012 but then wait until February 20, 2013 to actually terminate Plaintiff, and (2) Mohs met with Plaintiff on December 10, 2012, and gave Plaintiff resources to improve Plaintiff's performance while at the same time knowing she would be terminated. Plaintiff argues that this shows that her termination was actually a response to her complaint.
There are several reasons why Plaintiff's attempts to create a fact dispute fail. First, Plaintiff cannot successfully argue that the Jessica Pearson Event Timeline, in itself, shows that Osmond's record of the termination decision was false or even doubtful because, as the Court previously held, Plaintiff's metadata argument fails. Furthermore, Plaintiff fails to mention or rebut the deposition testimony of Osmond or Ingerson, which both support that the termination decision took place in early December. (Osmond Dep. 48; Ingerson Aff. ¶ 2.) For these reasons, Plaintiff's arguments that the timeline itself suggests the termination date did not take place in early December are unpersuasive and the fact dispute is not genuine.
Nevertheless, if Plaintiff's factual dispute about the timing of termination was genuine, it would ultimately be immaterial because "timing alone [is] insufficient to support a reasonable inference of pretext and retaliatory motive."
Here, there is ample evidence of Defendant's concern about Plaintiff's performance problems
Furthermore, there was an intervening event between the alleged decision date and termination date: the HR investigation. This investigation was completed February 4, 2013, and Plaintiff was terminated approximately two weeks later. Osmond attests to the role of the investigation in delaying Plaintiff's termination: "[O]nce the complaint . . . was made, the role was of human resources to work through that complaint, and then once the findings had been produced, then we proceeded." (Osmond Dep. 71.) Plaintiff's argument that it is illogical for U.S. Bank to have waited so long to terminate her fails to recognize this intervening, delaying event. Therefore, without direct evidence, Plaintiff cannot show any causal connection between her complaint and the termination decision, not even that her termination was motivated in part by her discrimination complaint.
Considering the record as a whole, the Court concludes that Plaintiff's dispute about the Jessica Pearson Event Timeline and the timing of the termination decision are not genuine and are ultimately immaterial. Viewing the evidence in the light most favorable to Plaintiff, no reasonable factfinder could conclude that Plaintiff was terminated in retaliation for complaining of unfairness.
As with discrimination claims, Plaintiff has not argued reprisal under the burden-shifting approach. However, the Court will briefly analyze why Plaintiff's cannot avoid summary judgment of her reprisal claim, even under this approach. The three-part
If a prima facie case is established, the burden of production shifts to the employer to articulate a legitimate, non-discriminatory, non-retaliatory reason for its action.
As noted above, Plaintiff has not provided evidence that demonstrates any causal link between her filing of a discrimination complaint and her termination, and therefore, she fails to make a prima facie case of reprisal.
Even if Plaintiff had established a prima facie case, Defendant has made a strong showing that it had legitimate, non-discriminatory reasons for terminating Plaintiff: her performance problems. U.S. Bank documented Plaintiff's performance problems over an extended period of time and Plaintiff received progressively more severe warnings, culminating in the Final Written Warning in August 2012. Defendant offers that Plaintiff's termination was justified in light of her problems meeting expectations and failure to do so after the several, factually-undisputed, instances of being told that her behavior did not meet expectations.
Because Plaintiff does not agree with the burden-shifting method of analysis in her reprisal claim, she makes no attempt on to show pretext here. In any event, based on the Court's previous analysis regarding the papering and timing allegations, the Court concludes that Plaintiff cannot show pretext.
Finding no genuine dispute of material fact, and viewing the record in the light most favorable to Plaintiff, the Court concludes that there is insufficient evidence by which a reasonable juror could find for Plaintiff on either claim. Accordingly, based on all the files, records, and proceedings herein,