GRAHAM C. MULLEN, District Judge.
This matter comes before the Court upon the motion of defendant Citibank, N.A. ("Citibank") for entry of an order compelling the Plaintiff's claims in this matter to arbitration and to stay these proceedings pending a resolution of the arbitration (the "Motion"). Contemporaneous with the Motion, Citibank filed a Memorandum in Support of the Motion to Compel Arbitration and Stay the Case and the Declaration of Kelly Booth. All parties consent to the Motion and the entry of this order.
Based upon a review of the record, the contents of the Motion, the Memorandum in support of the Motion, and the Declaration of Kelly Booth, and noting the consent of all Parties, the Court finds and concludes and concludes as follows:
1. This dispute was filed by Plaintiff on July 26, 2017 in Union County Superior Court against Citibank, a national bank and credit card issuer, for alleged violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227 ("TCPA"), the North Carolina Debt Collection Act, N.C. Gen. Stat. §§ 75-50, et seq. ("NCDCA"), and the North Carolina Prohibited Practices by Collection Agencies Act, N.C. Gen. Stat. §§ 58-70-90 et seq. Also named as a defendant in the action is AllianceOne Receivables Management, Inc. ("AllianceOne"), who allegedly attempted to collect accounts of Citibank.
2. Plaintiff William Bowers has three credit card accounts with Citibank ending in 2453, 0439, and 5140. Plaintiff Tracy Bowers is an authorized user of the 5140 account. Each of the accounts is subject to written terms and conditions as reflected in card agreements (the "Card Agreements"), as amended from time to time.
3. The Card Agreements include a choice of law provision providing for the application of federal law and the law of South Dakota, where Citibank is located.
4. The Card Agreements also contain a binding arbitration agreement (the "Arbitration Agreements").
5. The Arbitration Agreements are identical and provide that either party can elect mandatory binding arbitration as follows (in salient part):
6. All claims against Citibank stated in Plaintiffs' Complaint are encompassed by the language of the Arbitration Agreements. Plaintiffs' Complaint alleges misconduct by, and a disagreement with, Citibank concerning the credit card and related services, specifically, making telephone calls in an effort to collect on a debt governed by the Card Agreements. Plaintiffs must, therefore, arbitrate the claims alleged in this case instead of pursuing a lawsuit in this Court.
7. Further, the Court finds and concludes that the arbitration agreement extends to and includes the Plaintiff's claims against AllianceOne.
8. The Court finds and concludes that the elements that must be established to compel arbitration have all been established: (1) the existence of a dispute between the parties; (2) a written agreement that includes an arbitration provision purporting to cover the dispute and that is enforceable under general provisions of contract law; (3) the relationship of the transaction, as evidenced by the agreement, to interstate commerce; and (4) the failure, neglect or refusal of a party to arbitrate the dispute. See American Gen. Life & Accident Ins. Co. v. Wood, 429 F.3d 83, 87 (4th Cir. 2005).
1. The Motion is granted.
2. The Plaintiff's claims in this action are compelled to arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. § 4.
3. These proceedings are stayed pending the resolution of the arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. § 3.
4. This parties are directed to notify this Court upon the conclusion of the arbitration.
SO ORDERED.