OPINION

[Dkt No. 59, 60]

RENÉE MARIE BUMB, District Judge.

This matter comes before the Court upon Defendant Nationstar Mortgage LLC's ("Nationstar") Motion for Summary Judgment and Plaintiffs David and Diane Dautrich's Cross Motion for Summary Judgment on Counts 2 and 3 of the Complaint. For the reasons set forth below, the Court will grant in part and deny in part Nationstar's motion, and deny the Dautrichs' motion.1

I. Facts and Procedural History

At all relevant times, the Dautrichs have owned a five bedroom, four and a half bathroom, oceanfront second home in Stone Harbor, New Jersey. (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶¶ 4, 9) The house's fair market value is approximately 2.9 to 3.6 million dollars. (Id. ¶ 8)

It is undisputed that in July 2012, when Defendant Nationstar took over servicing the Dautrichs' mortgage on the Stone Harbor property2, the Dautrichs were already in default. (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 5) Nationstar's first letter to the Dautrichs advising them of the servicing change reflects that, as of July 15, 2012, the Dautrichs' monthly mortgage payment was $11,122.83, their principal balance was $1,480,682.89, and the escrow balance was $0.00. (David Dautrich Cert. Ex. 2)

Once loans are in default, Nationstar "maintains protocols to inspect the property at least once a month." (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 15) While the precise legal relationship between Nationstar and Defendant Safeguard Properties ("Safeguard")3 is presently unclear, it is undisputed that Safeguard inspected the Dautrichs' Stone Harbor property on a monthly basis beginning in October, 2013 through March, 2014. (Deutch Cert. ¶ 3)4

Based on an inspection performed on February 27, 2014, Safeguard concluded that the property was "vacant but maintained." (Deutch Cert. Ex. 7) On March 4, 2014, Safeguard sent a work order to Four Corners Management directing Four Corners to change the locks and winterize the property. (Id. Exs. 8-9) The Dautrichs assert that during the course of changing the locks and winterizing the property, the front door doorjam was "damaged," the custom-made back door was "damaged," the custom-made crawlspace door was "dented and scratched," and the water heater was improperly drained without turning off the electricity which caused the water heater to burn out. (David Dautrich July 7, 2017 Dep. p. 25-41) The Dautrichs also assert that inspection stickers were placed on granite and porcelain surfaces in the house. (Id. p. 42)

David Dautrich discovered that the locks had been changed on the house sometime in "late March or early April 2014." (David Dautrich July 7, 2017 Dep. p. 22) The record does not disclose exactly what happened after it was determined that the Dautrichs had not abandoned the house; David Dautrich testified that he and his wife were still able to rent out the house without a decrease in the rental value. (Id. p. 41)

A few months later, in a letter dated July 28, 2014, Nationstar sent the Dautrichs a proposed Loan Modification Agreement. (David Dautrich Cert. Ex. 4) The proposed modification was a two year reduction of the interest rate and a two year interest-only monthly payment of $5,612.42. (Id.) (emphasis added). The letter stated that "to take advantage of this opportunity you must" sign the agreement before a notary and return the signed, notarized agreement with "your initial payment of $14,398.38."5 (Id.) Significantly, the letter also stated that, "[t]his offer to modify your loan expires on 31JUL2014." (Id.)

David Dautrich testified that he received the letter in the evening of July 29th or 30th, and called Nationstar the next day to tell them that he was interested in a loan modification but that it would be "impossible" to perform in such a short period of time. (David Dautrich Dec. 8, 2016 Dep. p. 39)6 Dautrich further testified that he told Nationstar's representative, "Joe", that Dautrich and his wife "want[ed] to back everything up 30 days" so that they could have enough "time to get the money together." (Id. p. 42) It is undisputed that "Nationstar agreed to change the date upon which the qualifying payment and Loan Modification Agreement had to be returned executed." (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 28)

In a letter to Nationstar dated August 1, 2014, David Dautrich memorialized his telephone conversation with Nationstar concerning the proposed modification:

Dear Ms. Drake:

Late in the evening on July 30, 2014, we received the package from Nationstar with the enclosed Letter Acknowledgement, Loan Modification Agreement and the Agreement to Maintain Escrow Account. Obviously, we could not return those documents, along with a check in the amount of $14,398.38 ("Qualifying Payment") by July 31, 2014, as Nationstar's letter requested.

Therefore, I called to speak with you from my attorney's office today, August 1, 2014, and requested that the temporary modification offered documents be extended until August 28, 2014. Nationstar Employee No. 8972096, Joe, said he received authority to extend Nationstar's modification offer to August 28, 2014. That said, my wife and I will be signing the three documents referenced above and returning them to Nationstar via FedEx, along with our check in the amount of $14,398.38. I understand from speaking to Joe, No. 8972096, that any foreclosure proceedings will be withdrawn and halted and this is, essentially, a new start, at least for the two years during which the loan modification will be in effect.

I would still appreciate an explanation from you as to how our initial payment of $14,398.38 was computed and, also, an explanation as to how those proceeds will be applied to our obligation.

You will be receiving our check in the amount of $14,398.38 ("Qualifying Payment"), along with our signed and properly notarized Loan Modification Agreement and Agreement to Maintain Escrow Account by the extended date of August 28, 2014 via FedEx.

(Steinlight Cert. Ex. I)

Around August 28, 2014, the Dautrichs delivered to Nationstar a check in the amount of $14,398.38 and executed copies of the documents Nationstar included in its July 28th letter. (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 31)7 Importantly, however, the Dautrichs changed material terms of the proposed Loan Modification Agreement before they executed it:

(Dautrich Cert. Ex. 4) It is undisputed that Nationstar never executed the altered Loan Modification Agreement. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 32) Nationstar deposited the Dautrichs' check into their "suspense account" and did not credit any of the money towards the loan at issue. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 33)8

On September 16, 2014, approximately two weeks after Nationstar maintains that the Dautrichs' next mortgage payment was due, Nationstar commenced a foreclosure proceeding against the Dautrichs. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 36)9 Sometime around this time, the Dautrichs sent Nationstar another check in the amount of $5,612.42. (Clopton Dep. p. 60-61, 70-71) Like the Qualifying Payment check, Nationstar deposited the $5,612.42 check into the suspense account and did not credit any of the money toward the Dautrichs' loan. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 33)

In the following months, David Dautrich continued to send Nationstar checks in the amount of $5,612.42, interest-only payments under the Loan Modification Agreement. (Dautrich Cert. Ex. 7) Each time Nationstar received a check, it returned the check to the Dautrichs with a letter explaining why the check was being returned. (Id.) In total, Nationstar sent twelve such letters. Eleven letters state:

Dear Mr/Mrs Borrower:

At Nationstar Mortgage, we strive to keep our customers informed on matters relating to their loans.

We recently received a payment on your behalf in the amount of $5612.42. We are returning these funds as they are insufficient to bring your account current.

As of the date of this letter, the total amount required to bring this account current is $99999.99. Account statuses are subject to change. Please contact us for up-to-date account information and amounts owed.

(Dautrich Cert. Ex. 7; Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 40) A twelfth letter is identical to the other letters except that it states "[w]e recently received a payment on your behalf in the amount of $1,000.00." (Defendant's Response to Plaintiffs' Statement of Undisputed Facts ¶ 25) Each of the twelve letters is undisputedly erroneous insofar as the amount required to bring the Dautrichs' loan current at all times greatly exceeded $99,999.99. (Id. ¶ 31)10 As discussed further infra, Nationstar asserts that the erroneous $99,999.99 figure resulted from a computer "glitch" which prevented dollar amounts exceeding seven digits from being auto-populated in the letters.11

The Complaint asserts six counts: (1) breach of the Loan Modification Agreement; (2) violation of the Fair Debt Collection Practices Act, "FDCPA", 15 U.S.C. § 1692e; (3) violation of the New Jersey Consumer Fraud Act, "NJCFA", N.J.S.A. 56:8-2; (4) violation of the Truth in Lending Act, "TILA", 15 U.S.C. § 1639f(a); (5) violation of the Real Estate Settlement Procedures Act, "RESPA", 12 U.S.C. § 2605(f); and (6) "property tortiously damaged."

In response to Nationstar's Motion for Summary Judgment, Plaintiffs state in their opposition brief, "Plaintiffs withdraw/dismiss their claim for relief under the Truth in Lending Act set forth under Count IV of the Complaint." (Opposition Brief, p. 1) Accordingly, the Court will dismiss the TILA claim (Count 4) pursuant to Fed. R. Civ. P. 41(a)(2).

II. Summary Judgment Standard

Summary judgment shall be granted if "the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a). A fact is "material" only if it might impact the "outcome of the suit under the governing law." Gonzalez v. Sec'y of Dept of Homeland Sec., 678 F.3d 254, 261 (3d Cir. 2012). A dispute is "genuine" if the evidence would allow a reasonable jury to find for the nonmoving party. Id.

In determining the existence of a genuine dispute of material fact, a court's role is not to weigh the evidence; all reasonable inferences and doubts should be resolved in favor of the nonmoving party. Melrose, Inc. v. City of Pittsburgh, 613 F.3d 380, 387 (3d Cir. 2010). However, a mere "scintilla of evidence," without more, will not give rise to a genuine dispute for trial. Saldana v. Kmart Corp., 260 F.3d 228, 232 (3d Cir. 2001). Moreover, a court need not adopt the version of facts asserted by the nonmoving party if those facts are "utterly discredited by the record [so] that no reasonable jury" could believe them. Scott v. Harris, 550 U.S. 372, 380 (2007). In the face of such evidence, summary judgment is still appropriate "where the record taken as a whole could not lead a rational trier of fact to find for the nonmoving party." Walsh v. Krantz, 386 F. App'x 334, 338 (3d Cir. 2010).

The movant has the initial burden of showing through the pleadings, depositions, answers to interrogatories, admissions on file, and any affidavits "that the non-movant has failed to establish one or more essential elements of its case." Connection Training Servs. v. City of Phila., 358 F. App'x 315, 318 (3d Cir. 2009). "If the moving party meets its burden, the burden then shifts to the non-movant to establish that summary judgment is inappropriate." Id. In the face of a properly supported motion for summary judgment, the nonmovant's burden is rigorous: he "must point to concrete evidence in the record"; mere allegations, conclusions, conjecture, and speculation will not defeat summary judgment. Orsatti v. New Jersey State Police, 71 F.3d 480, 484 (3d Cir. 1995); accord. Jackson v. Danberg, 594 F.3d 210, 227 (3d Cir. 2010) (citing Acumed LLC. v. Advanced Surgical Servs., Inc., 561 F.3d 199, 228 (3d Cir. 2009) ("[S]peculation and conjecture may not defeat summary judgment."). However, "the court need only determine if the nonmoving party can produce admissible evidence regarding a disputed issue of material fact at trial"; the evidence does not need to be in admissible form at the time of summary judgment. FOP v. City of Camden, 842 F.3d 231, 238 (3d Cir. 2016).

III. Analysis

A. Breach of the Loan Modification Agreement

Nationstar moves for summary judgment on the breach of contract claim (Count 1) arguing12: (1) "a contract was never formed with respect to the Loan Modification Agreement because Plaintiffs made a counteroffer with new terms, namely a modified payment schedule, which Nationstar never accepted." (Moving Brief, p. 22), and alternatively, (2) even if a contract was formed, the Dautrichs breached the contract by failing to pay escrow charges.13 In opposition, the Dautrichs argue, (1) "[t]here is a legitimate question of fact as to whether Nationstar's August 1 adjustment of the deadline to submit the qualifying payment and executed Modification also included an adjustment to the first monthly payment of $5,612.42 from September 1 to October 1," (Opposition Brief, p. 6); and (2) Nationstar failed to disclose "what escrow was owed." (Id. p. 9)

The record evidence that Nationstar agreed to push back the first modified loan payment of $5,612.42 from September 1 to October 1 is exceedingly thin. David Dautrich's deposition testimony concerning his telephone conversation with a Nationstar representative on August 1 is muddled at best. Three times during David Dautrich's deposition, Dautrich was specifically asked whether Nationstar agreed to push back the due date of the first payment, and each time Dautrich failed to directly answer the question.14

First, Dautrich was asked:

(Dautrich Dec. 8, 2016 Dep. p. 39-40)

Next, he was asked:

(Id. p. 41)

Lastly, he was asked:

(Id. p. 55)15

Viewing the summary judgment record, as the Court must, in the light most favorable to the Dautrichs, the Court finds that the Dautrichs have just barely raised a material issue of fact as to whether Nationstar agreed to push back the start date to October 1st. Dautrich testified that he asked to "back everything up 30 days" and that Nationstar's representative "said this is going to be okay." (Dautrich Dec. 8 Dep. p. 39-40) While a factfinder might conclude that Nationstar's representative was only referring to pushing back the due date of the Qualifying Payment (or that Dautrich himself was not referring to the start date during the telephone conversation16), a reasonable factfinder might also find that "this is going to be okay" did include an agreement to push back the September 1 start date to October 1. Thus, the Court holds that a factfinder could reasonably find that both the Dautrichs and Nationstar agreed to all material terms of the Loan Modification, including an October 1st start date, and therefore a contract was formed.

Nonetheless, summary judgment is still warranted for Nationstar. Even if a factfinder found that a contract was formed, the undisputed record evidence demonstrates that the Dautrichs immediately breached the Loan Modification when they failed to make their escrow account payment. Indeed, the Dautrichs admit that, at during the relevant time period, they never paid any money towards escrow. (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 34-35) They argue, however, that they did not know, and "could not determine," how much was due for escrow. (Plaintiffs' Opposition Brief, p. 9) This argument is insufficient to defeat summary judgment, and is contrary to the record.

First, as a matter of law, ignorance of the terms of a contract does not excuse a breach of the contract. Second, no reasonable factfinder could conclude on this record that, under the terms of the Loan Modification Agreement, the Dautrichs reasonably believed that they owed nothing towards escrow; nothing in the Loan Modification documents supports a conclusion that the Dautrichs owed no escrow money.

To the contrary, the record establishes that Nationstar's modification offer included: (1) a one-page cover letter setting forth "the basic terms of [the] modification," and how the Dautrichs could accept the offer; (2) a one-page "Letter Acknowledgement" setting forth the amount of the Qualifying Payment ($14,398.38) and explaining how that money would be applied; (3) a two-page "Loan Modification Agreement" setting forth the amount of the interest-only loan payments ($5,612.42); and (4) a one-page "Agreement to Maintain Escrow Account." (Dautrich Cert. Ex. 4)17

The title of the fourth document alone—"Agreement to Maintain Escrow Account"—indicates that the Dautrichs' escrow payments were expected to continue after the modification, and the contents of the document confirm this conclusion. The agreement states, "Borrower agrees to pay Lender, on the day Periodic Payments are due under the Note, . . . a sum to provide for payment of amounts due for: . . . taxes and assessments . .. premiums for any and all insurance required by Lender . . . and "Mortgage Insurance Premiums." (Dautrich Cert. Ex. 4)

Most significantly, however, the Dautrichs themselves submit a "Mortgage Payoff Statement" dated October 8, 2014— i.e., seven days after the Dautrichs contend the Loan Modification Agreement became effective—reflecting that the Dautrichs, at that time, owed $2,0077.50 as an "Escrow Payment." (Dautrich Cert. Ex. 5)18 Yet, the next check the Dautrichs sent to Nationstar—which is also the first check Nationstar returned to the Dautrichs—is an October 27, 2014 check for $5,612.42 (i.e., the exact amount to cover solely the interest-only payment, leaving nothing for escrow). (Dautrich Cert. Ex. 7) Thus, the undisputed record evidence demonstrates that, assuming the parties agreed to the Loan Modification Agreement, the Dautrichs breached that agreement when they sent the October 27, 2014 check which included no funds for escrow. Therefore, as a matter of law, any breach Nationstar allegedly committed when it failed to credit that money (and all other subsequent checks) towards the Dautrichs' loan was excused. See City of Trenton v. Cannon Cochran Mgmt. Servs., Inc., 2011 WL 3241579, at *4 (App. Div. 2011) ("A party in breach of contract cannot rely on the other party's subsequent failure to perform to excuse its own prior breach.") (citing Nolan v. Lee Ho, 120 N.J. 465, 472 (1990), and Restatement (Second) of Contracts § 237).

Thus, as to the breach of contract claim, the Dautrichs have failed to carry their summary judgment burden of raising a genuine issue of disputed fact as to whether they failed to pay their escrow obligations, and whether such failure was a material breach of the Loan Modification Agreement. Even if a reasonable factfinder could find that both parties mutually assented to all material terms of the Loan Modification Agreement (including the October 1 start date, as the Dautrichs assert), that same factfinder could only find on this record that the Dautrichs breached the Loan Modification Agreement almost immediately after the contract was formed. Therefore, as matter of law, the alleged subsequent breaches by Nationstar were excused. Nationstar's Motion for Summary Judgment as to Count 1 will be granted.

B. FDCPA

It is undisputed that Nationstar's letters which accompanied the Dautrichs' returned checks were false and that 15 U.S.C. § 1692e prohibits false representations made in connection with the collection of a debt.19 Two issues are presented: (1) does the FDCPA apply to Nationstar's attempts to collect on a loan secured by a property which undisputedly is not the Dautrichs' primary residence? (2) is Nationstar entitled to the FDCPA's "bona fide error" defense, 15 U.S.C. § 1692k(c)? The Court addresses each in turn.

(1) Applicability of the FDCPA

The FDCPA applies to attempts to collect on debts "arising out of a transaction in which the money, property, insurance, or services which are the subject of the transaction are primarily for personal, family, or household purposes." 15 U.S.C. § 1692a(5). Nationstar argues that the Dautrichs' beach house is an investment property and therefore the mortgage on the property is not a debt incurred primarily for personal, family, or household purposes.

The record evidence does not support Nationstar's position. The undisputed fact that the Dautrichs sometimes rent out their beach house20 is not irreconcilably inconsistent with their use of the house primarily for personal, family, or household purposes.

Moreover, the "Second Home Rider" to the mortgage at issue states in relevant part,

(Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 7) This evidence also supports a finding that the debt at issue was incurred primarily for personal, family, or household purposes.

The Court holds that the FDCPA applies; Nationstar's Motion for Summary Judgment as to this issue will be denied.21

(2) The bona fide error defense

The issue is whether Nationstar is entitled to the "bona fide error" defense, 15 U.S.C. § 1692k(c). Nationstar moves for summary judgment asserting that it is; the Dautrichs move for summary judgment asserting that it is not.

The statute provides, "[a] debt collector may not be held liable in any action brought under this subchapter if the debt collector shows by a preponderance of evidence that the violation was not intentional and resulted from a bona fide error notwithstanding the maintenance of procedures reasonably adapted to avoid any such error." 15 U.S.C.A. § 1692k(c). "[T]o avail itself of the defense, [the debt collector must] establish: (1) the alleged violation was unintentional, (2) the alleged violation resulted from a bona fide error, and (3) the bona fide error occurred despite procedures designed to avoid such errors." Beck v. Maximus, Inc., 457 F.3d 291, 297-98 (3d Cir. 2006).

As to the second prong—the existence of a bona fide error—the undisputed record establishes that the $99,999.99 figure originated from a computer program glitch. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 42)22 This is the type of "clerical . . . mistake[]," Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich LPA, 559 U.S. 573, 587 (2010), to which the bona fide error defense may apply.23 Likewise, the failure of Nationstar's employees to identify and correct the computer glitch upon review of the computer-generated letter is a clerical mistake to which the defense may apply. Accordingly, the Court holds that Nationstar has carried its burden of establishing the second prong of the defense.

As to the first prong—the intent prong—the statute requires that the violation of the FDCPA "not [be] intentional." 15 U.S.C.A. § 1692k(c). Stated another way, the statutory bona fide error defense may be available to the debt collector unless the debt collector acted with intent to violate the FDCPA. See Rush v. Portfolio Recovery Assocs. LLC, 977 F.Supp.2d 414, 440 (D.N.J. 2013) ("while the Third Circuit has not directly addressed the issue, I note that district courts in this circuit, as well as other circuit courts, focus their intent inquiry on whether the debt collector intended to violate the FDCPA, not whether it intended to communicate, or attempted to communicate.") (internal citations omitted); cf. Jerman, 559 at 582-83 ("Our law is . . . no stranger to the possibility that an act may be `intentional' for purposes of civil liability, even if the actor lacked actual knowledge that her conduct violated the law.").24

Contrary to the Dautrichs' assertion (see Opposition Brief, p. 16), Nationstar does submit evidence that it did not intend to misrepresent the amount required to bring the Dautrichs' mortgage current; it is not genuinely disputed that the $99,999.99 figure originated from a computer program glitch. (Plaintiffs' Response to Defendant's Counterstatement of Undisputed Facts ¶ 42) Nevertheless, the Dautrichs observe that "[t]he `error' was not merely a computer system issue," (id.), and urge the Court to infer from the following undisputed evidence that Nationstar intentionally failed to correct the error. First, each letter undisputedly was reviewed by a Nationstar employee before it was sent, and each time (i.e., twelve consecutive times) the error was not corrected. (Defendant's Response to Plaintiffs' Statement of Undisputed Facts ¶ 30)

Second, Nationstar undisputedly continued to use the faulty computer program even after the glitch was discovered, for a period of approximately six months—November 2014 to April 2015—while Nationstar attempted to fix the issue. (Clopton Dep. p. 75, 77-78) The Court holds that this evidence sufficiently supports submitting to a jury the issue of Nationstar's intent. A reasonable juror could conclude that Nationstar's repeated conduct of sending twelve erroneous letters in a row—four of which undisputedly are dated after Nationstar asserts that it fixed the glitch25—is evidence that Nationstar intentionally failed to correct the $99,999.99 error.

Similarly, the Court holds that a jury should decide whether Nationstar's "procedures [were] reasonably adapted to avoid any such error." 15 U.S.C.A. § 1692k(c). In this regard, it is clear that the "error" the Dautrichs assert is not the generation of the $99,999.99 figure in the first instance, but rather, the failure of Nationstar's employees to identify and/or correct the erroneous figure, even after the computer glitch was detected. (Plaintiffs' Reply Brief, p. 9) Nationstar's representative's testimony as to this third prong is rather vague; Clopton testified that "[w]e just received notice in general that there were issues with the tool and to be careful when using it because it was producing some errors with the figures it was giving." (Clopton Dep. p. 78) A jury should evaluate the reasonableness of Nationstar's response, or lack of response, as the case may be.

Accordingly, with regard to the FDCPA claim (Count 2), Nationstar's Motion for Summary Judgment will be denied, and the Dautrichs' Motion for Summary Judgment will be denied.

C. NJ CFA

According to the Dautrichs, Nationstar engaged in an "unconscionable" business practice in violation of the New Jersey Consumer Fraud Act because "no contractual clause under the terms of the original mortgage loan or modification, and no statute or regulation [] permitted Nationstar to hold $20,020.80 of Plaintiffs' money in an unapplied funds suspense account." (Moving Brief, p. 23) "Once accepted," the Dautrichs explain, "Nationstar was obligated to apply the funds as of the date received, in the manner set forth within the [original mortgage] contract." (Id. p. 25-27)

At most, this argument asserts that Nationstar breached the original mortgage contract, and as Nationstar correctly observes, a mere breach of contract, without more, is not actionable under the NJ CFA. See Cox v. Sears Roebuck & Co., 138 N.J. 2, 18 (1994) ("a breach of warranty, or any breach of contract, is not per se unfair or unconscionable . . . and a breach of warranty alone does not violate a consumer protection statute. . . . Because any breach of warranty or contract is unfair to the non-breaching party, the law permits that party to recoup remedial damages in an action on the contract; however, by providing that a court should treble those damages and should award attorneys' fees and costs, the Legislature must have intended that substantial aggravating circumstances be present in addition to the breach."). Moreover, the Dautrichs have not established that the original mortgage's provisions concerning application of funds survived their undisputed default on the loan. In other words, the summary judgment record does not even establish that Nationstar breached any contract, much less that any such breach was accompanied by aggravating circumstances that would give rise to a NJ CFA claim.

Accordingly, as to the CFA claim (Count 3), the Dautrichs' Motion for Summary Judgment will be denied, and Nationstar's Motion for Summary Judgment will be granted.

D. RESPA

The Dautrichs assert that Nationstar violated RESPA by sending them the loan modification offer dated July 28, 2014 which required that the Dautrichs except the offer by July 31, 2014. RESPA's implementing regulations require that a servicer give a borrower at least 14 days to "accept or reject an offer of a loss mitigation option." 12 C.F.R. § 1024.41(e)(1).

Nationstar asserts that the undisputed record is clear that it gave the Dautrichs more than 14 days to accept the proposed loan modification; the parties do not dispute that when David Dautrich called Nationstar, Nationstar "agreed to change the date upon which the qualifying payment and Loan Modification Agreement had to be returned executed," extending it to August 28, 2014. (Plaintiffs' Response to Defendant's Statement of Undisputed Facts ¶ 28).

The Dautrichs respond that "[t]he extension of time was non-compliant because RESPA requires loss mitigation offers to be in writing and Nationstar never confirmed in writing that Mr. and Mrs. Dautrich could extend the time to accept the Modification." (Opposition Brief, p. 29) In support of this assertion, the Dautrichs cite 12 C.F.R. § 1024.41(c)(1)(ii) which states that "a servicer shall . . . [p]rovide the borrower with a notice in writing stating the servicer's determination of which loss mitigation options, if any, it will offer to the borrower on behalf of the owner or assignee of the mortgage."

The undisputed record demonstrates that Nationstar complied with § 1024.41(c)(1)(ii); the Loan Modification offer was in writing. Nothing in the regulation requires that extensions of the § 1024.41(e)(1) 14-day minimum deadline be in writing.

Moreover, to the extent that the intent of the regulations is to ensure that the borrower receives adequate notice of a servicer's decisions, there can be no dispute that the Dautrichs were well-aware that Nationstar extended the due date for the Loan Modification documents. David Dautrich's August 1st letter states, "I called . . . and requested that the temporary modification offered documents be extended until August 28, 2014 Nationstar employee No. 8972096, Joe, said he received authority to extend Nationstar's modification offer to August 28, 2014." (Steinlight Ex. I)

Accordingly, Nationstar's Motion for Summary Judgment as to the RESPA claim (Count 5) will be granted.

E. "Property tortiously damaged"

Lastly, Nationstar asserts that the economic loss doctrine bars the Dautrichs' claim which essentially asserts that their house was negligently damaged when the locks were changed. This argument fails.

"At common law a plaintiff who had a contractual relationship with the defendant was able to sue in tort if the plaintiff could establish that the alleged breach of duty constituted a separate and independent tort." Saltiel v. GSI Consultants, Inc., 170 N.J. 297, 309, 788 A.2d 268, 276 (2002). Such is the case at bar. While the parties' relationship was, indeed, created by contract, nothing in the parties' contract contemplated that Nationstar would damage the Dautrichs' house while changing the locks. In this way, contrary to Nationstar's argument, Nationstar did have an independent duty extrinsic to the parties' contract; "an independent legal duty to refrain from damaging [the Dautrichs'] property." Lacroce v. M. Fortuna Roofing, Inc., No. CV 14-7329 (JBS/KMW), 2017 WL 6342150, at *5 (D.N.J. Dec. 12, 2017) (denying defendants' motion for summary judgment, holding that the economic loss doctrine did not bar the plaintiff's negligence claim); contrast Saltiel, 170 N.J. at 310 ("there is no general duty to exercise reasonable care to avoid intangible economic loss[es] . . . that do not arise from tangible physical harm to persons and tangible things.") (emphasis added). In asserting their claim for property damage, the Dautrichs are not merely "seek[ing] the benefit of the bargain they made in their agreement" with Nationstar, Saltiel, 170 N.J. at 312, and thus the economic loss doctrine does not apply.

Accordingly, Nationstar's Motion for Summary Judgment as to the "property tortiously damaged" claim (Count 6) will be denied.

IV. Conclusion

For the forgoing reasons: (a) Nationstar's Motion for Summary Judgment will be granted as to Counts 1 (breach of contract), 3 (NJ CFA), and 5 (RESPA) of the Complaint, and denied as to Counts 2 (FDCPA) and 6 ("property tortiously damaged") of the Complaint; (b) the Dautrichs' Cross-Motion for Summary Judgment will be denied; and (c) Count 4 (TILA) of the Complaint will be dismissed pursuant to Fed. R. Civ. P. 41(a)(2). An appropriate Order shall issue.