PER CURIAM.
This matter involves a trademark infringement dispute between two competing spas in Bergen County. Defendant Beyond Organic Spa, Inc. (BOSI) appeals from several Law Division orders, which denied its motions for: leave to file a counterclaim and assert defenses; discovery sanctions; summary judgment; and recusal of the trial judge. BOSI also appeals from the November 14, 2013 order, which restrained BOSI from using the word "Beyond" in conjunction with its spa. For the reasons that follow, we affirm all orders.
We derive the following facts from the record developed during the four-day bench trial. Since 2000, plaintiff Hackensack University Medical Center (HUMC) has owned and operated a spa in Hackensack named "BEYOND." On August 7, 2000, HUMC registered and became the owner of a New Jersey trademark registration for the mark "BEYOND." The mark consists of the word "BEYOND" with leaves in the background between the "Y" and "O." HUMC has continuously maintained its trademark registration since that time.
BEYOND provided spa services, such as facials, massages, body treatments, manicures, and pedicures, and related goods. BEYOND also offered medical spa services by cross-marketing with other departments in HUMC, such as the Center for Cosmetic Surgery (CCS). The CCS is located across the hall from BEYOND, and BEYOND directed its clients to CCS for treatments such as Botox and Restylane.
According to BEYOND's operation manager, Diane Canaff, HUMC expended an enormous amount of time and money to develop the "BEYOND" mark. HUMC retained Behrman Communications, a public relations firm known in the spa and beauty industry, to establish and brand the "BEYOND" mark and develop the distinct brand and mark in the tri-state area. Between 2001 and 2010, HUMC paid Behrman approximately $1.4 million for its services.
HUMC aggressively marketed BEYOND in the entire tri-state area. HUMC had numerous events and press releases, retained celebrity and professional athlete endorsements, and advertised in nationwide magazines, such as InStyle, Vogue, Lucky, Allure, New Jersey Bride, and The New York Times. HUMC also frequently advertised BEYOND in local newspapers, through social media, and with "e-mail blasts." Since BEYOND's inception, HUMC spent approximately $2 million in advertising and marketing.
In mid-2008, Kamel Terki and his wife formed BOSI, which owned and operated a day spa named BEYOND ORGANIC, which operated locally in Edgewater. BEYOND ORGANIC provided services substantially similar to those BEYOND provided, such as manicures, pedicures, massages, facials, waxing, eyelash services, and eyebrow tinting, using products and services that were natural, organic, and devoid of any harmful chemicals. Terki claimed that he consulted an accountant and attorney to assist in searching for the availability of the name BEYOND ORGANIC, and alleged that no conflicts were found. Terki also claimed he had personally searched the United States Patent and Trademark Office and New Jersey Trademark database between 2008 and 2009, found no conflicts with the name BEYOND ORGANIC, and was unaware that HUMC was operating BEYOND in nearby Hackensack.
On March 30, 2010, BOSI registered and became the owner of a federal trademark registration for the mark "BEYOND ORGANIC." The mark consists of the words "BEYOND ORGANIC" a floral design forming the "O." On December 16, 2011, BOSI became owner of a State trademark registration for the same mark.
Between June 2008 and April 2011, BEYOND ORGANIC advertised on the internet through websites such as Google and Facebook. In April 2011, BEYOND ORGANIC started a Groupon advertising campaign, which was posted on the internet and emailed directly to Groupon members, offering them the opportunity to purchase a Groupon for discounted spa services at the spa.
On April 6, 2011, Fiona Stephan, a nurse manager in HUMC's plastic surgery department, received an email from Groupon to purchase a Groupon for discounted services at BEYOND ORGANIC. She became confused because she did not know that HUMC had opened a new spa in Edgewater, and spoke to BEYOND's director, Jane Hubble, about the Groupon. Hubble reported the Groupon offer to HUMC's legal department.
From April 2011 and throughout this litigation, some of BEYOND's customers came to the spa for spa treatments mistakenly believing they had a Groupon for that spa. BEYOND's coordinator, Lynn Distel, testified that on a weekly basis, customers became angry and displeased to learn that the Groupon was for BEYOND ORGANIC, not BEYOND. She sometimes honored the Groupon to remediate the situation and avoid further conflict. Distel and Canaff testified that they each interacted with at least twenty BEYOND customers who were confused by BEYOND ORGANIC and the Groupon. Hubble, who witnessed several incidents, testified that sometimes confused customers became "irate."
Distel specifically recalled one incident, involving a BEYOND customer who created a scene at the spa because her husband purchased a gift certificate, but it was for BEYOND ORGANIC. This incident disrupted BEYOND's atmosphere, which was intended to be "nice, quiet, serenity . . . relaxation."
Canaff also witnessed this incident and recalled a similar incident in 2011 where another customer became "irate" because she believed she had an appointment at BEYOND when she actually had scheduled an appointment with BEYOND ORGANIC under the mistaken belief that it was with BEYOND.
Distel and Canaff noticed a "falling off" of customers "coming in the door" of BEYOND ever since BEYOND ORGANIC initiated the Groupon campaign in 2011. Distel elaborated that BEYOND's business "slowed down," with fewer appointments and "walk throughs." Canaff indicated that business "severely dropped." Canaff testified that in 2010, BEYOND had $1,304,454 in sales, but sales dropped to $1,213,543 in 2011, and then to $1,170,186 in 2012.
Distel and Hubble testified that throughout this litigation, the confusion between BEYOND and BEYOND ORGANIC "snowballed" and was "continuous." Hubble testified that she was concerned about the confusion BEYOND ORGANIC generated because it could potentially sabotage HUMC's plan to open another BEYOND spa in Maywood.
HUMC sent BOSI two cease and desist letters, to which BOSI did not respond. On May 19, 2011, HUMC filed a verified complaint against BOSI, alleging statutory and common law trademark infringement claims; statutory and common law unfair competition claims; and unjust enrichment. Two years later, and shortly before the trial, BOSI filed the first of three motions seeking leave to file a counterclaim, which the court denied in orders dated May 24, 2013, June 21, 2013 and July 26, 2013, respectively.
On August 14, 2013, BOSI filed a complaint against HUMC in the United States District Court for the District of New Jersey, alleging trademark infringement, false advertising, and unfair competition. BOSI asserted that HUMC's actions created confusion. BOSI voluntarily withdrew this complaint on September 4, 2013.
Following a bench trial, in a written opinion, the trial judge first found Terki's testimony not credible. The judge then found that: BOSI's "BEYOND ORGANIC" mark was "remarkably similar" to HUMC's much older "BEYOND" mark; following the Groupon campaign, "[c]onfusion became rampant with customers demanding extremely discounted services" from BEYOND; and BOSI's actions were intentional to trade off on the goodwill and reputation that HUMC had previously built on the BEYOND trademark.
The judge held that: HUMC's "BEYOND" mark was valid and legally protectable; HUMC's use of the word "Beyond" fell within the arbitrary or fanciful trademark class; even without federal registration HUMC was entitled to protection as a "senior user" of the mark because HUMC penetrated the marketplace; HUMC demonstrated the volume of sales of spa services as well as the growth trends in the spa industry for northern New Jersey; HUMC established the number of customers purchasing BEYOND'S services in relation to its potential market; and HUMC clearly showed the tremendous amount of advertising effort it had made in the tri-state and northern New Jersey area.
The judge held there was a high likelihood of confusion, as evidenced by the numerous incidents of confusion among BEYOND's customers and that BOSI's use of the word "Beyond" was problematic because HUMC's "strong mark" would be improperly associated with an inferior and altogether different experience over which HUMC had no control. The judge also held that overall, BOSI's much later filing of the "BEYOND" mark as a deferral registration, even though just a local day spa, was a belated attempt to hijack HUMC's earlier protected mark. Thus, the judge permanently enjoined BOSI from using the word "Beyond" in conjunction with its spa services.
BOSI first contends that the judge erred in restraining it from using the word "Beyond" because the judge could not bar BOSI from using the word in its common, dictionary sense. BOSI asserts that the word "Beyond" is generic, and means simply "more than" or "surpassing." Thus, BOSI argues that the judge erroneously found the word "Beyond" was arbitrary and used without secondary meaning, and improperly focused on HUMC's use of the word. BOSI asserts that instead, the judge should have focused on BOSI's use of the word, which was descriptive, and should have considered extensive third-party use.
BOSI also argues that the judge made no factual findings on the secondary meaning of the word "Beyond," and HUMC proffered insufficient evidence to meet the high burden necessary to warrant an injunction. BOSI posits there was no evidence that the word had independent recognition and significance in the eyes of the consuming public.
Our review of a trial court's fact-finding in a non-jury case is limited.
To prove trademark infringement, whether under the common law or under the Lanham Act, 15
For the first element of the trademark infringement test, if a mark is not federally registered, "[t]he general rule regarding distinctiveness is clear: An identifying mark is distinctive and capable of being protected if it
Inherently distinctive marks are legally distinguishable from marks that acquire "secondary meaning."
The latter three categories (suggestive, arbitrary, and fanciful) "are deemed inherently distinctive and are entitled to protection," because "their intrinsic nature serves to identify a particular source of a product."
Similarly, a mark is suggestive if it "`suggests the product, though it may take imagination to grasp the nature of the product.'"
By contrast, descriptive marks
However, a descriptive mark "may acquire the distinctiveness which will allow [it] to be protected under the [Lanham] Act," if it "`become[s] distinctive of the applicant's goods in commerce.'"
Here, there is substantial evidence in the record to support the judge's finding that HUMC's use of the "BEYOND" mark fell within the "arbitrary" category.
BOSI attempts to avoid this result by arguing that the judge barred its use of the word "Beyond" in the descriptive, laudatory sense. BOSI asserts the Fair Use defense, and argues that because it used the word descriptively, rather than arbitrarily, HUMC had to prove secondary meaning. This position lacks merit because BOSI equates its mark with a use, and, at best, its use of the word "Beyond" is suggestive, which is inherently distinctive.
Under the Fair Use defense, regardless of what category into which the protected mark falls, "the public's right to use descriptive words or images in good faith in their ordinary descriptive sense must prevail over the exclusivity claims of the trademark owner."
Because BOSI used the word "Beyond" as a mark, not a description, the Fair Use defense does not apply. In both HUMC's and BOSI's marks, the word "Beyond" falls within the class of arbitrary. In "BEYOND ORGANIC," the word "Beyond" does not convey information regarding ingredients, functions, purpose, use, quality, or characteristics of BOSI's spa products or services.
Even defining the word "beyond" as "surpassing" or "more than," as BOSI suggests, does not render the word descriptive, since those definitions are not innately descriptive of spa products or services. Further, the name BEYOND ORGANIC clearly does not communicate to customers that the spa's products and services are "more than" or "surpassing" organic. Purely as a description, "more than" or "surpassing" organic indicates that BEYOND ORGANIC's products and services contain ingredients other than organic materials, which would be the opposite of what BOSI intended to convey. At best, BOSI's use of the word "Beyond" in its mark is suggestive, just like the words "plus" and "super," and is meant to convey that BEYOND ORGANIC is superior to any other "organic" spa.
BOSI disputes that HUMC continuously used its "BEYOND" mark in commerce because HUMC operated BEYOND as HUMC, often displaying the HUMC trade name and logo along with the "BEYOND" mark. Further, BOSI cites
For the ownership element, when the mark is unregistered, "the first party to adopt a mark can assert ownership so long as it continuously uses the mark in commerce."
Under common law, trademark ownership is acquired by actual use of the mark in a given market.
Federal registration of a mark does not automatically confer ownership rights, but such registration constitutes "`prima facie evidence of[:] the validity of the registered mark[;] . . . the registrant's ownership of the mark[;] and . . . the registrant's exclusive right to use the registered mark.'"
If a user-entity claims ownership of a mark under common law, it must establish its right to exclusive use against the federal registrant.
While a junior, but federally registered user of a mark is generally afforded exclusive use of a mark, that junior, registered owner "cannot by normal expansion of its business extend the use of its trademark to goods not covered by its previous registration, where the result would be a likelihood of confusion caused by similarity of that mark to a mark already registered by a prior user for the same or similar goods."
"[T]he Lanham Act provides that a senior user of a trademark has a defense against a later good-faith federal registrant which `shall apply only for the area in which . . . continuous prior use is proved.'"
Courts have established a four-factor test for whether a mark achieved the necessary quantum of market penetration in a given area.
In determining the geographic scope of the senior user, ideally the court should "scrutinize the product's market penetration on the basis of natural trading areas that may or may not be coextensive with a state's borders. . . . [F]or most products [and services], . . . the relevant geographic market will comprise only a relatively small portion of a state . . . or of several states."
In this case, HUMC is the senior user and BOSI is the subsequent junior user of the mark. HUMC created the mark, registered it with the State, and heavily utilized it since 2000; whereas BOSI did not federally register its mark until March 30, 2010, approximately two years after Terki and his wife established BEYOND ORGANIC. Addressing each
For the first factor, the record confirms that BEYOND had a substantial volume of sales in the tri-state area. Both Distel and Canaff personally witnessed the growth of BEYOND from its inception in 2000 until 2005, followed by a slight decline from 2007 through 2010, followed by a greater decline beginning in 2011, when BOSI began the Groupon campaign. With the exception of BEYOND's first two years in existence, the spa never had less than $1.1 million in yearly net sales. Accordingly, those sales demonstrated a substantial volume of transactions.
For the second factor, the record confirms that BEYOND's growth trends leaned toward HUMC's ownership of its mark in the tri-state area. While BEYOND's sales peaked in 2005, Hubble testified that HUMC planned to expand BEYOND's spa services to other locations outside of Hackensack. Thus, while sales in the Hackensack location stagnated, there was evidence of expansion and significant market presence.
Under the third factor, the record confirms that BEYOND had a sufficient market presence in the tri-state area, with approximately 6000 documented customers, representing thousands of customer visits annually. Hubble testified that in a good year, such as 2005 or 2006, BEYOND enjoyed approximately 16,000 customer visits. While the tri-state area comprises a large market of millions of potential customers, HUMC's thousands of customers and their visits to the spa allowed the judge to conclude that this factor weighed in favor of HUMC's ownership of the "BEYOND" mark.
The fourth factor weighs most heavily in favor of HUMC's ownership of the "BEYOND" mark. The record contains more than ample evidence HUMC's extensive advertising in the tri-state area. Since BEYOND'S inception, HUMC has had numerous events and press releases, retained celebrity and professional athlete endorsements, advertised in nationwide magazines, and spent millions of dollars in advertising and marketing. HUMC also frequently advertised in local newspapers, such as the Bergen Record, through social media, and with "e-mail blasts." Clearly, through its advertising efforts, HUMC demonstrated that it owns the "BEYOND" mark.
Considering the evidence in the record of HUMC's establishment of the "BEYOND" brand and advertising since the spa's inception, there was substantial evidence in the record to support the judge's finding that HUMC penetrated the market, and therefore owned the "BEYOND" mark.
BOSI argues that in applying the factors set forth in
1983), which are used to identify the likelihood of confusion among the parties' marks, the judge erred by focusing on alleged similarities in the marks and incidents of confusion rather than giving weight to the evidence that more often than not, when HUMC promoted BEYOND, it did so in conjunction with its house mark, HUMC, and HUMC logo. BOSI posits that under
Likelihood of confusion is a factual question. We will not disturb the judge's factual findings on this issue where the findings are supported by substantial evidence in the record.
"Where the trademark owner and the alleged infringer deal in competing goods or services, the court need rarely look beyond the mark itself."
[
New Jersey courts have adopted a separate list of factors for determining a likelihood of confusion.
Here, application of the
Additionally, the judge found Terki lacked credibility and made a much later filing of the "BEYOND ORGANIC" mark as a federal registration, even though the spa was just a local day spa, as a belated attempt to hijack HUMC's earlier protected mark. This finding, suggesting Terki acted improperly, is telling and supported by the evidence that BOSI filed the federal complaint against HUMC in September 2013, a month before the trial in this case, alleging there was confusion and infringement by HUMC, but then Terki denied any instances of confusion at trial.
We are satisfied that the record amply supports the judge's finding that there was actual, as well as a high likelihood, of confusion between the parties' marks.
We review the trial court's grant of a permanent injunction under an abuse-of-discretion standard.
"Once a trademark owner demonstrates likelihood of confusion, it is entitled to injunctive relief."
There was a present, on-going threat to BEYOND's operation because of BOSI's trademark infringement. Based on the testimony of Hubble, Distel, and Canaff, the confusion between the two spas "snowballed" and was "continuous" and caused a decline in customers coming to the spa and a severe drop in the spa's business.
Considering the present and on-going harm, and HUMC's intent to expand the spa to other locations, the judge's grant of a permanent injunction was an appropriate remedy to BOSI's infringement. There was no abuse of discretion in granting a permanent injunction under the facts of this case. HUMC amply established that: (1) its mark is valid and legally protectable; (2) it owns the mark; and (3) BOSI's use of a similar mark is likely to create confusion concerning the origin of their goods and services.
BOSI raises several additional contentions: (1) summary judgment was improperly denied; (2) the judge failed to make sufficient factual findings; (3) the judge improperly admitted four documents summarizing BEYOND's sales and expenses when underlying documents were withheld; (4) the judge erred in denying its motions for leave to file a counterclaim and assert defenses; (5) it was prejudiced by the admission of Distel's testimony and HUMC's unsanctioned withholding of discovery; and (6) it was prejudiced by trial judge's lack of impartiality. We have considered these contentions in light of the record and applicable legal principles and conclude they are without sufficient merit to warrant discussion in a written opinion.
There were genuine issues as to which party owned the mark, whether there was likelihood of confusion, and whether HUMC sufficiently established market penetration. The competent evidential materials presented on the summary judgment motion, when viewed in the light most favorable to HUMC, were sufficient to permit a rational factfinder to resolve the alleged disputed issues in favor of HUMC.
The judge made sufficient factual findings about HUMC's advertising and marketing expenses, and correctly found that HUMC demonstrated the volume of its sale, the number of customers purchasing its products and services relative to the potential market, and the growth trends in the spa industry from northern New Jersey. The judge also correctly used the market penetration test to conclude that HUMC met its burden, and therefore its mark was entitled to protection. Accordingly, the judge fulfilled his obligation under
The summary documents, specifically, two summaries by Behrman about advertising expenses, the summary of BEYOND's gross sales from 2000 to 2012, and a summary based on the latter summary, were properly admitted. The summaries were produced during discovery, BOSI did not request the underlying documents until just prior to the discovery end date, and BOSI did not move to compel production until after the discovery end date.
BOSI cited no reason for its two-year delay in seeking to file a counterclaim and defenses, and failed to show it would have prevailed on any counterclaim or defense.
Distel was excused from her deposition for medical reasons. There was no court order compelling Distel to appear for her deposition, BOSI never moved to compel her appearance, and discovery ended before BOSI raised this issue.
The trial judge acted properly in all respects in what clearly was a contentious trial. His questioning of certain witness was designed to clarify issues and aid his understanding of their testimony, not to prejudice BOSI in any way.
Affirmed.