JAMES A. PARKER, SENIOR UNITED STATES DISTRICT JUDGE.
On June 24, 2019, Defendant Zurich American Life Insurance Company (Defendant) filed a motion seeking judgment on the pleadings as to Counts III, IV, and V
The Complaint asserts the following uncontroverted facts:
In southern New Mexico, the Salopek family runs one of the largest pecan farms in the southwest. At some point, the founder of the business, Tony Salopek (Tony), put the pecan farm in a trust which provides that only his male descendants could inherit and control the farm. Complaint (Doc. No. 1-1), ¶ 24. Tony's three sons,
In 2015, Mr. Salopek, age 68, had two fully vested life insurance policies with the John Hancock Life Insurance Company for 15 million dollars. Id. ¶ 31. For a reason unexplained in the pleadings, Mr. Salopek decided to get new life insurance policies. He filled out applications with other insurance carriers to replace his two vested policies with a new life insurance policy valued in the same amount. Id. In each application, he included the information that any policy issued would replace his vested John Hancock policies. Id. ¶ 35.
On August 14, 2015, Mr. Salopek applied to Minnesota Life for life insurance. Id. ¶ 36. He used insurance agent Ahmed Hashemian (Hashemian). Id. His application included information that his father, Tony Salopek, died at 64 of cirrhosis and his mother died at 72 of pancreatic cancer. Id. ¶ 37. Mr. Salopek said he drank beer daily and, in the past, had used smokeless tobacco. Id.
After conducting a physical examination and an evaluation of Mr. Salopek's medical records, on November 3, 2015, Minnesota Life rejected Mr. Salopek's application. Id. ¶ 38. Minnesota Life said it would reconsider the application if Mr. Salopek obtained a complete medical examination that included a prostate screening test and a colonoscopy. Id.
The record shows that another insurance company, Ameritas, also denied Mr. Salopek's application at some time during this period. However, the record does not say when Ameritas denied Mr. Salopek's application or why. Id. ¶ 41.
According to the pleadings, a Medical Information Bureau (MIB) records information provided by life insurance companies about rejections of applications and the reasons for the rejections. All life insurance companies may access that MIB information. Minnesota Life recorded its rejection of Mr. Salopek's application in MIB. Id. ¶ 39.
The day after the rejection by Minnesota life, Hashemian, through his agent or employee, Luis Miguel Sisniega (Sisniega), filled out an application to Defendant for life insurance (Application). Id. ¶ 40. The Application disclosed that Mr. Salopek had been rejected for life insurance by Minnesota Life and by Ameritas. Id. ¶ 41. The Application had some inconsistencies. Id. ¶ 45. On one question in the Application, Mr. Salopek told Defendant that he was a former smoker but still used chewing tobacco occasionally, while in an answer to another question, he denied any tobacco use. Both Mr. Salopek and his wife signed the Application. See Response (Doc. No. 123-2), Exhibit 2 at 2. Mr. Salopek also signed a release allowing Defendant to obtain all of his insurance and medical information. Complaint (Doc. No. 1-1) ¶ 46. Defendant did not require Mr. Salopek to undergo a new examination or blood testing but relied on the August 14, 2015 medical examination conducted for Mr. Salopek's application with Minnesota Life. Id. ¶ 48.
On December 28, 2015,
In January 2016, Mr. Salopek had severe stomach pains and went to the hospital. Id. ¶ 51. On January 15, 2016, he had exploratory surgery, which resulted in a diagnosis of metastatic colon cancer. Id. He died on August 21, 2016. Id. ¶ 52.
The family submitted a claim to Defendant on the life insurance policy. Id. ¶ 54. Defendant interviewed Mr. Salopek's widow, Marcie Salopek, on December 20, 2016. Id. ¶ 55. The Defendant's interviewer read Ms. Salopek some information from Mr. Salopek's files and then asked for more information about Mr. Salopek. Id. ¶ 56.
Ms. Salopek said that the medical records were incorrect that Mr. Salopek used snuff; he used chewing tobacco. At times he did not use chewing tobacco at all. Id. ¶ 58. Ms. Salopek said that during their marriage, Mr. Salopek drank beer daily. Sometimes he drank 5-6 beers a day, other times he drank 12 or more. Id. ¶ 59.
On January 13, 2017, Defendant denied the request for payment of benefits under the life insurance policy, which was within the two-year contestability period. Id. ¶¶ 61-62. In its denial letter, Defendant named three inconsistencies in Mr. Salopek's Application:
Complaint (Doc. 1-1) ¶ 62. Defendant indicated that points one and two would have made it decline the risk and did not cite the skin cancer as a reason supporting rescission. Id. ¶¶ 63, 64.
On March 6, 2018, Plaintiff filed a Complaint in New Mexico state court against Defendant, alleging the following counts: Count I, Breach of Contract; Count II, Bad Faith Insurance Conduct; Count III, Violation of Unfair Insurance Practices Act; Count IV, Violation of Unfair Trade Practices Act; Count V, Negligence. On April 11, 2018, Defendant removed the case to federal court based on diversity of jurisdiction under 28 U.S.C. § 1332.
On July 7, 2018, Plaintiff filed a motion seeking to amend the Complaint to add an additional count of civil conspiracy and to join three additional Defendants, Ahmed Hashemian, Capital Aspects, LLC, and Luis Miguel Sisniega.
At any time after the pleadings are closed, but before trial begins, a party may move for judgment on the pleadings under Federal Rule Civil Procedure (Rule) 12(c). A motion for judgment on the pleadings is evaluated under the same standard used in deciding Rule 12(b)(6) motions to dismiss. See Atlantic Richfield Co. v. Farm Credit Bank of Wichita, 226 F.3d 1138, 1160 (10th Cir. 2000).
A Rule 12(b)(6) motion "tests the sufficiency of the allegations within the four corners of the complaint." Mobley v. McCormick, 40 F.3d 337, 340 (10th Cir. 1994). When considering a Rule 12(b)(6) motion, the court must accept as true all well-pleaded factual allegations in the complaint, view those allegations in the light most favorable to the non-moving party, and draw all reasonable inferences in the plaintiff's favor. Smith v. United States, 561 F.3d 1090, 1098 (10th Cir. 2009). The allegations must "`state a claim to relief that is plausible on its face.'" Id. (quoting Ridge at Red Hawk L.L.C. v. Schneider, 493 F.3d 1174, 1177 (10th Cir. 2007) (further citation omitted). "The claim is plausible only if it contains sufficient factual allegations to allow the court to reasonably infer liability." Moya v. Garcia, 895 F.3d 1229, 1232 (10th Cir. 2018) (citing Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009)). The term "plausible" does not mean "likely to be true." Robbins v. Oklahoma, 519 F.3d 1242, 1247 (10th Cir. 2008). A claim is facially plausible "when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged." Iqbal, 556 U.S. at 678, 129 S.Ct. 1937 (citing Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 556, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007)). The factual allegations must "raise a right to relief above the speculative level." Twombly, 550 U.S. at 555, 127 S.Ct. 1955. A mere "formulaic recitation of the elements of a cause of action will not do." Id. When analyzing the sufficiency of the allegation under 121(b)(6), a court may consider documents incorporated into the complaint by reference and undisputed at to authenticity. Smith, 561 F.3d at 1098.
A federal court exercising diversity jurisdiction applies the substantive law of the forum state. Boyd Rosene & Assocs., Inc. v. Kansas Mun. Gas Agency, 123 F.3d 1351, 1352 (10th Cir. 1997). When determining whether dismissal of a cause of action is proper under 12(c) of the Federal Rules of Procedure, a federal court applies federal law. See Stickley v. State Farm Mut. Auto Ins. Co., 505 F.3d 1070, 1076 (10th Cir. 2007); see also Brokers' Choice of America, Inc. v. NBC Universal, Inc., 861 F.3d 1081, 1099 (10th Cir. 2017) (applying federal standards to motion to dismiss).
As a preliminary matter, Plaintiff asks the Court to convert Defendant's motion from a request for judgment on the pleadings to a motion for summary judgment so
Although Plaintiff cloaks her argument as a request for the Court to convert the Motion to one for summary judgment, it is actually an invitation for the Court to reconsider its earlier ruling. The Court denied Plaintiff's motion to amend her Complaint based on its finding that Plaintiff had delayed too long in seeking her amendments. Significantly, the Court held the alleged new facts claimed in Plaintiff's motions to amend were facts either that the Plaintiff should have known or did know prior to the filing of her Complaint.
Next, Plaintiff cites Rule 56(d) as a basis for converting this Motion to one for summary judgment. Rule 56 delineates the procedures parties must follow when seeking summary judgment. Under Rule 56(d), when a nonmovant cannot adequately respond to a summary judgment motion because material facts are inaccessible, the nonmovant may ask the court to defer its summary judgment ruling. Nowhere in Rule 56 does it say, nor does Plaintiff supply authority for the proposition that subsection (d) applies to a motion for judgment on the pleadings under Rule 12(c). As a summary judgment motion is not before this Court, Rule 56(d) is inapplicable.
Alternatively, Plaintiff suggests that the Court should lower the pleading standard for this case because it was originally brought in state court, which has a lower standard. She supports this argument with the unpublished case Albuquerque Cab Co. v. Lyft, Inc., 2019 WL 1082205 ¶¶ 22, 23, 2019 U.S. Dist. LEXIS 36800 ¶¶ 22, 23 (D. N. M. Mar. 7, 2019). Albuquerque Cab does not support the Plaintiff's argument. In Albuquerque Cab, the court did not lower the pleading standard but granted the plaintiff leave to amend a complaint based on the differences between federal and state pleading standards. Id. Here, the Court denied Plaintiff's earlier motions to amend. As previously stated, the Court will not now reassess that ruling.
Defendant seeks judgment on the pleadings as to Count III, Violation of Unfair Insurance Practices Act; Count IV, Violation of Unfair Trade Practices Act and Count V, Negligence. All events relevant to this matter occurred in New Mexico, so
In Count V, Plaintiff alleges negligence. "A negligence claim requires that the plaintiff establish four elements: (1) defendant's duty to the plaintiff, (2) breach of that duty, typically based on a reasonable standard of care, (3) injury to the plaintiff, and (4) breach of duty as cause of the injury." Zamora v. St. Vincent Hosp., 335 P.3d 1243, 1249 (N.M. 2014) (citing Herrera v. Quality Pontiac, 134 N.M. 43, 73 P.3d 181, 186 (2003).
To prove negligence, a plaintiff must first prove as a matter of law, the defendant owed plaintiff a duty. Calkins v. Cox Estates, 110 N.M. 59, 792 P.2d 36, 38 (1990). "A duty is a legal obligation [by a party] to conform a certain standard of conduct to reduce the risk of harm to an individual or class of persons." Baxter v. Noce, 107 N.M. 48, 752 P.2d 240, 243 (1988). In New Mexico, "a duty exists only if `the obligation of the defendant [is] one to which the law will give recognition and effect.'" Herrera, 73 P.3d at 187 (internal alterations in original) (quoting Ramirez v. Armstrong, 100 N.M. 538, 673 P.2d 822, 825 (1983). When considering whether a duty exists, a court should examine legal precedent, statutes, and other principles of law. Herrera, 73 P.3d at 186; see also Calkins, 792 P.2d at 39 (saying "[t]he existence of a duty is a question of policy to be determined with reference to legal precedent, statutes, and other principles comprising the law.").
New Mexico recognizes that an insurer owes an insured an implied contractual duty of good faith and fair dealing. Watson Truck & Supply Co. v. Males, 111 N.M. 57, 801 P.2d 639, 642 (1990) (observing "[w]hether express or not, every contract imposes upon the parties a duty of good faith and fair dealing in its performance and enforcement.") (further citation omitted). "This implied covenant is an exception to the general rule that only those obligations contained in the written agreement will be imposed upon the parties." Ambassador Ins. Co. v. St. Paul Fire & Marine Ins. Co., 102 N.M. 28, 690 P.2d 1022, 1024 (1984). But New Mexico law does not recognize an implied negligence standard in insurance contracts. See id. (observing that because the implied covenant is an exception to the general rule "[t]o impose a negligence standard on the insurer would violate this general rule and impose a duty that is not expressly provided for in the contract of insurance.").
In her pleadings, Plaintiff does not allege that Defendant's duty toward Plaintiff arose from the insurance contract between them. Rather, Plaintiff asserts that Defendant's duty toward Plaintiff began before the parties' contractual relationship, when Mr. Salopek was an applicant. Plaintiff alleges that Defendant was negligent by doing or not doing the following:
Complaint (Doc. No. 1-1) ¶ 86. Each allegation rests on a supposition that before accepting Plaintiff's Application, Defendant owed Mr. Salopek a duty of care to research and find any events in his current life, health, or background that would make an insurer reject his application.
In Dee, the FDIC, who was a receiver for a failed bank, sought to amend pleadings to include claims for negligence, gross negligence, and breach of fiduciary duty in an action against defendant bank officers and directors. As a basis for these claims, the Federal Deposit Insurance Corporation (FDIC) alleged that when underwriting certain business loans, defendants had not used proper credit risk management, and that when these loans were charged off, the FDIC had been harmed. Dee, 222 F. Supp. 3d at 1005. The FDIC premised its negligence and gross negligent claims on defendants' alleged "duty to use reasonable care, skill, and diligence in the performance of their duties," which included "`ensuring that any transactions they approved were underwritten in a safe and sound matter.'" Id. at 987. Defendants filed a motion to dismiss, citing as a defense the business judgment rule
Plaintiff argues that Dee shows that New Mexico enforces a common law underwriting duty of care. But Dee is not on point. Although Dee holds that corporate directors and operators have an underwriting
Plaintiff's second case, Ellingwood does address the relationship between a life insurance carrier and an applicant, but not in a manner helpful to Plaintiff. In Ellingwood, the applicant filled out an application for life and health insurance with the help of an insurance company agent. Ellingwood, 805 P.2d at 71. The applicant had scoliosis that required him to wear a back brace and gave him a noticeably short torso and neck that caused the base of his chin to rest on his chest. The severity of his scoliosis was visually clear. Id. at 77. On the application the applicant included his 1980 spinal fusion, supplied his health providers' names, and signed a release for his medical records but did not say that he had severe scoliosis, nor did the application reference other health problems complicated by the scoliosis. Id. The insurance company issued a provisional policy. When the applicant died and his family made a health and life insurance claim, the insurance carrier rescinded the policy based on material misrepresentations. Subsequently, the decedent's family brought the issue to state district court. The trial court granted the insurance company summary judgment, concluding as a matter of law that the deceased made material misrepresentations. Id. at 71. The New Mexico Supreme Court reversed. Id.
The New Mexico Supreme Court observed that inconsistent information on the application in addition to the fact that the severity of the applicant's condition was plain to the insurance agent could support a jury's conclusion that the insurance company had inquiry notice of the plaintiff's condition. Id. at 76. If the jury were to find the insurance company had inquiry notice, the court said, it would not be unreasonable for the jury to find there had been no actual misrepresentation and conclude that the insurer could not rescind the contract. Id. at 77. As both questions were fact issues for the jury, the court held that summary judgment was inappropriate Id.
Plaintiff asserts that in so holding, Ellingwood supplies a basis for concluding that New Mexico recognizes an underwriting duty of care. Defendant contends that Ellingwood is distinguishable because its holding does not recognize a common law or statutory underwriting duty of care but underscores an equitable remedy based on the contract. Defendant is correct.
Under Ellingwood, a plaintiff's remedy for a defendant's failure to investigate after inquiry notice prior to a contractual relationship does not lie in tort. Rather, Ellingwood holds that a defendant may lose its ability to rescind the policy if its failure to investigate is found to be an implied admission that a misrepresentation is not material. Here, while Plaintiff may have a contractual claim that Mr. Salopek's misrepresentations were not material, Ellingwood offers no support for Plaintiff's argument that Defendant owed Mr. Salopek an underwriting duty of care.
Bhasker also does not substantiate Plaintiff's argument. Plaintiff phrases the issue in Bhasker as a question of whether "negligence in a pre-contract stage could give rise to liability." See Redacted Response (Doc. No. 132) at p. 22; Sealed Response (Doc. No. 158) at 22. But this was not the issue in Bhasker.
In Bhasker, the issue was whether a policy term for non-minimum limits uninsured motorists' coverage had been intentionally or negligently drafted in
Significantly, Bhasker is based on an existing common law duty. More important, Bhasker locates a plaintiff's action within the actual contractual terms in the policy between the parties. Although the Bhasker defendant may have negligently drafted contract terms before the parties entered into the contract, the alleged misrepresentations were present in that contract and did not arise out of a precontractual duty. Bhasker does not address or show that New Mexico recognizes any precontractual duties between an insured and an insurer, much less a precontractual common law underwriting duty of care.
In sum, none of Plaintiff's cases support her argument that New Mexico recognizes a legal underwriting duty of care to an applicant. They cannot. The New Mexico Supreme Court has addressed this question and concluded that in New Mexico, no such duty exists.
Although not cited by either party, in Modisette v. Found. Reserve Ins. Co., 77 N.M. 661, 427 P.2d 21 (1967), the New Mexico Supreme Court considered whether an insurance carrier owed an applicant an underwriting duty of care and held the carrier did not. The plaintiff in Modisette obtained a comprehensive automobile policy from defendant, which was canceled. Id. at 27. Nine months later, the plaintiff obtained another policy from defendant. The evidence suggested that the applications for both the first and second policy had similar information. Id. Twenty-eight days after defendant sold plaintiff the second policy, plaintiff had an automobile collision. Id. at 25. Defendant sought to void the policy, arguing that plaintiff had misrepresented facts on his application. Specifically, defendant stated plaintiff had not revealed the following material information: (1) in the 36 months before the defendant sold the plaintiff the automobile policy, two other insurance agencies had either declined or cancelled plaintiff's insurance; (2) during that same period, plaintiff's driver's license had been put under probation and suspended; and (3) plaintiff had been cited for speeding four times and for reckless driving twice. Id. at 24-25. The plaintiff argued that based on the earlier application
First, the New Mexico Supreme Court held that an insurance policy is a contract and that it is the contract that creates the relationship between the parties:
Id. at 25. (citation omitted). In considering an insurer's responsibility before a contractual relationship, the New Mexico Supreme Court held:
Id. (citation omitted). Because there was no evidence that the defendant insurance carrier had actual knowledge of the plaintiff's poor driving record or prior insurance applications, the New Mexico Supreme Court held that the trial court had erred when it found that the defendant insurance company either had the information upon which it sought to void the policy or could have obtained it before defendant's accident. Id. at 27.
Modisette establishes that as a matter of law, New Mexico does not recognize a common law underwriting duty of care. The contract or insurance policy is governed by its terms alone. See also Safeco Ins. Co. of Am., Inc. v. McKenna, 90 N.M. 516, 565 P.2d 1033, 1037 (1977) (observing "[u]nder New Mexico law the obligation of a liability insurer is contractual and is to be determined by the terms of the policy.") (further citation omitted)). While New Mexico does import an implied covenant of good faith and fair dealing into every insurance contract, that duty attaches to performance of the contract and its provisions, not to underwriting practices prior to its formation. That New Mexico imposes no underwriting duty of care and does not recognize such a duty has further support in the New Mexico insurance code.
The New Mexico insurance code mandates that each insurance policy sold in the state have a two-year contestability period. See § 59A-20-5. The statute provides in pertinent part: "There shall be a provision that the policy ... shall be incontestable, except for nonpayment of premiums, after it has been in force during the lifetime of the insured for a period of two (2) years from its date of issue." Id. During this period, an insurer may rescind a life insurance contract for any material misrepresentations made by an insured on an application. The insurer is limited to two years for its investigation. See Crow v. Capitol Bankers Life Ins. Co., 119 N.M. 452, 891 P.2d 1206, 1212 (1995) (stating "by requiring prompt investigation of statements made in an insurance application, the clause furthers the public policy of denying protection to those who make fraudulent claims."). Two important policies underly the incontestability clause:
Id.
Plaintiff's proposition, that an insurer has a duty to discover an applicant's misrepresentations before issuing a policy, would make the incontestability clause superfluous. A guiding legal principle for New Mexico courts is to avoid superfluity by "`determin[ing] and giv[ing] effect to legislative intent.'" Fowler v. Vista Care, 329 P.3d 630, 632 (N.M. 2014) (quoting N.M. Indus. Energy Consumers v. N.M. Pub. Regulation Comm'n, 142 N.M. 533, 168 P.3d 105, 112 (2007)). New Mexico courts decline "[to] read any provision of the statute in a way that would render another provision of the statute `null or superfluous.'" Fowler, 329 P.3d at 632 (quoting State v. Rivera, 134 N.M. 768, 82 P.3d 939 (2003)). An underwriting duty of care would obviate the incontestability clause. There would be no need for a contestability period, because an insurance carrier would have a duty to discover an applicant's material misrepresentation before issuing a policy. An insured could counter any attempt by an insurer to rescind a policy before the conclusion of the specified two-year period with an argument that the insurer had not conducted a thorough good faith investigation before a contract existed.
Because as a matter of law Defendant does not owe an applicant an underwriting duty of care, New Mexico law offers no legal basis for Plaintiff's negligence claim. Plaintiff has not pleaded a plausible claim under Count V, Negligence.
Count III of the Complaint asserts Defendant violated the New Mexico Trade Practices and Frauds Act, (TPF) §§ 59A-16-1 through 30. The New Mexico legislature enacted TPF, "to regulate trade practices in the insurance business and related businesses ... by defining, or providing for determination of, practices in this state which constitute unfair methods of competition or unfair or deceptive acts or practices so defined or determined." § 59A-16-2. Section 59A-16-20 of the TPF is known as the Unfair Insurance Practices Act (UIPA)
Subsection (A) of the UIPA prohibits "misrepresenting to insureds pertinent facts or policy provisions relating to coverages at issue." § 59A-16-20(A). Under this statute, insurers have a "duty to disclose material facts reasonably necessary to prevent any statements from being misleading." Smoot v. Physicians Life Ins. Co., 135 N.M. 265, 87 P.3d 545, 549 (N.M. Ct. App. 2003) (citation omitted). In language paralleling the statute, Plaintiff alleges that Defendant violated subsection (A) by "[m]isrepresenting to Mark Salopek and his beneficiaries pertinent facts or policy provision relating to the life insurance he thought he had secured to protect his family." Complaint (Doc. No. 1-1) ¶ 79a. Plaintiff does not show any language in the policy that was functionally a misrepresentation to Mr. Salopek but argues that a misrepresentation occurred when Defendant approved Mr. Salopek for coverage. According to Plaintiff, Defendant's act of
In opposition, Defendant states there is no basis for this claim because Plaintiff does not name a written or oral promise Defendant made that it would not revoke the policy if there was a material misrepresentation in the Application. Motion (Doc. No. 123) at 15-16; Reply (Doc. No. 141) at 9. Defendant supports this argument with reference to the incontestability clause and asserts that Plaintiff does not allege Mr. Salopek was unaware of the statute or how it operated.
Plaintiff counters with a citation to Bhasker as authority for her argument that the rescission of the policy was a functional misrepresentation. But Bhasker is inapposite. As discussed infra, Bhasker involves a written policy provision the plaintiffs alleged was substantively a negligent misrepresentation. Bhasker brings no authority to Plaintiff's argument that approving a policy creates an inference an insurance carrier will not revoke a policy.
Plaintiff also cites as support the unpublished case Schwartz v. State Farm Mut. Auto. Ins. Co., 2018 U.S. Dist. LEXIS 149153, which, like Bhasker, involves a dispute over uninsured motorist coverage. Schwartz is an iteration of Bhasker, concluding that New Mexico recognizes a negligent misrepresentation claim in some insurance relationships when a carrier does not adequately explain policy coverage provisions to an insured. Like Bhasker, Schwartz does not discuss or hold that an insurance carrier makes a functional misrepresentation when it rescinds a policy.
Plaintiff has neither asserted nor offered any factual basis for the proposition that Defendant made any kind of misrepresentation to Plaintiff about the policy's terms or Defendant's statutory ability to rescind the policy.
An insurer is liable under § 59A-16-20(C) for "failing to adopt and implement reasonable standards for the prompt investigation and processing of insureds' claims arising under policies." (emphasis added). At its core, subsection (C) imposes a duty on insurers to use reasonable standards for the prompt investigation and processing of a claim. A claim arises only from an existing contractual relationship created by a policy. Plaintiff alleges that Defendant failed "to adopt and implement reasonable standards for the prompt and accurate investigation of an insured's application before accepting the risk of providing life insurance, particularly where it knew he was giving up vested coverage and failing to conduct an adequate investigation after Mr. Salopek's death." Complaint (Doc. No. 1-1) ¶ 79b (emphasis added). In her Response, Plaintiff elaborates:
Redacted Response (Doc. No. 132) at 16; Sealed Response (Doc. No. 158) at 16 (alterations in original). Yet nothing in the
Alternatively, Plaintiff says the New Mexico case G & G Serv., Inc. v. Agora Syndicate, Inc., 128 N.M. 434, 993 P.2d 751 (2000) supplies authority for her argument that Defendant's investigation of the application was unreasonable under § 59A-16-20(C). Without providing an explanation for the analogy, Plaintiff argues the New Mexico Court of Appeals found that an "insurance company failed to adopt reasonable standards for the prompt investigation and processing of its insured's claims when it denied coverage after having reason to know a loss occurred while the policy was in force, rather than relying on an incorrect date of loss in a complaint." Redacted Response (Doc. No. 132) at 17; Sealed Response (Doc. No. 158) at 17. This case is not relevant.
G & G Services concerns an insurer's duty to defend "based on the facts which it knew or would have known if it had conducted a reasonable investigation at the time the demand for a defense was made." 993 P.2d at 760. Notably, the G & G Services plaintiff's demand was made under the policy terms of an existing contract. To be sure, the holding in G & G Services supplies guidance that a reasonable investigation will uncover relevant facts material to performance of the insurance policies' contractual provisions, but Plaintiff does not show either facts or policy provisions in the actual contract that demonstrate that Defendant's investigation of the claim was unreasonable. Again, Plaintiff premises this allegation on her assertion that Defendant had an underwriting duty of care as to Mr. Salopek's application. But New Mexico imposes no such duty.
Because Plaintiff has not pleaded that Defendant adopted an unreasonable standard for investigating and processing of Mr. Salopek's claim, she has not set up a factual basis for the allegation under § 59A-16-20(C).
Under § 59A-16-20(D) an insurer must "affirm or deny coverage of claims of insureds within a reasonable time after proof of loss requirements under the policy have been completed and submitted by the insured." (emphasis added). In language almost identical to the statute, Plaintiff alleges Defendant violated this provision by "[f]ailing to affirm coverage of the life insurance claim within a reasonable time after proof of loss requirement [sic] were completed and submitted by the insured." Complaint (Doc. No. 1-1) ¶ 79d. But Plaintiff has dropped a crucial word from this statute. Subsection (D) requires the prompt affirmation
Plaintiff argues that liability attaches to Defendant under this section because Defendant spent more time investigating Plaintiff's claim than it did in underwriting Mr. Salopek's application. Plaintiff reasons that a Defendant's good faith responsibility to affirm or deny coverage of claims in a reasonable time means that the Defendant has a corresponding good faith obligation to spend as much time underwriting the application as it does processing the claim. Plaintiff offers no support for this conclusion other than her assertion that Defendant owed Plaintiff an underwriting duty of care. Because
The UPIA prohibits insurers from "not attempting in good faith to effectuate prompt, fair and equitable settlements of an insured's claims in which liability has become reasonably clear." § 59A-16-20(E). The statute sets up the following condition: if liability becomes reasonably clear, the insurer must come to "prompt fair and equitable settlements of an insured's claims." Id. Notably, the UPIA does not "require insurers to settle cases they reasonably believe to be without merit or overvalued." Hovet v. Allstate Ins. Co., 135 N.M. 397, 89 P.3d 69, 78 (2004).
Plaintiff alleges that Defendant did not try "in good faith to effectuate the prompt, fair and equitable settlement of this life insurance claim." Complaint (Doc. No. 1-1) ¶ 79e. Plaintiff's argument rests on a supposition that Defendant has a legal obligation to settle every life insurance claim. However, her argument left out the condition precedent directing that liability be "reasonably clear." Plaintiff has not offered any plausible basis for the conclusion that liability in this case was reasonably clear. The only support Plaintiff offers for this argument is based on the premise that Defendant owed Plaintiff an underwriting duty of care which she imports into the statute through the phrase "good faith." As a matter of law, Defendant owed no such duty; therefore, Plaintiff has not stated a claim under § 59A-16-20(E).
The UPIA forbids "compelling insureds to institute litigation to recover amounts due under policy by offering substantially less than the amounts ultimately recovered in actions brought by such insureds when such insureds have made claims for amounts reasonably similar to amounts ultimately recovered." § 59A-16-20(G). Plaintiff alleges that Defendant violated this provision when it "compel[ed] the Salopek Family Heritage Trust to institute litigation to secure the benefits provided under the life insurance policy." Complaint (Doc. No. 1-1) ¶ 79f. This statute requires Plaintiff to show the following elements: 1) the insured has a reasonable claim under the policy; 2) the insurer denies the insured's reasonable claim; 3) the insured recovers an amount like the insured's initial reasonable claim.
Plaintiff's claim merely restates the law without tying it to specific facts that support her statement that Plaintiff made a reasonable claim under the policy. A claim will survive Rule 12(c) scrutiny only if sets forth more than "conclusory and formulaic recitations." See Khalik v. United Air Lines, 671 F.3d 1188, 1193 (10th Cir. 2012). Because making a reasonable claim is an essential element and Plaintiff has not pled any facts that would support her assertion that she made a reasonable claim, the Court concludes that Plaintiff has not stated a claim under this provision.
Subsection (B) of the UPIA requires insurers "to acknowledge and act reasonably promptly upon communications with respect to claims from insureds arising under policies." § 59A-16-20(B). According to Plaintiff, Defendant failed "to acknowledge and act reasonably promptly upon communications with respect to the life insurance claim." Complaint (Doc. No. 1-1) ¶ 79c. To plead an adequate claim under this subsection, Plaintiff must show a communication between Plaintiff and Defendant
In her response, Plaintiff conflates subsections § 59A-16-20(D) (failure to accept or deny coverage) and (E) (compelling litigation) with subsection (B) and argues that when Defendant denied Plaintiff's claim, Defendant did not act reasonably and promptly. Plaintiff does not further explain how the singular act of rescission is a "communication" that violates the statute, nor does she explain how, under the law and the contract terms, rescission was not reasonable or prompt. A bare conclusory allegation cannot support this claim.
The Court concludes that Plaintiff has not pleaded a plausible claim under Count III, Violation of Unfair Insurance Practices Act.
In Count IV, Plaintiff alleges that Defendant violated the New Mexico Unfair Practices Act (UPA), NMSA 1978 57-12-1 through 26. The UPA prohibits "[u]nfair or deceptive trade practices and unconscionable trade practices in the conduct of any trade or commerce." § 57-12-3. To prove a violation of the UPA, Plaintiff must prove four elements:
Stevenson v. Louis Dreyfus Corp., 112 N.M. 97, 811 P.2d 1308, 1311 (1991) (quoting Ashlock v. Sunwest Bank of Roswell, N.A., 107 N.M. 100, 753 P.2d 346, 347 (1988)). A statement is knowingly made, "if a party was actually aware that the statement was false or misleading when made, or in the exercise of reasonable diligence should have been aware that the statement was false or misleading." Stevenson, 811 P.2d at 1311-12. The UPA separately defines unfair trade practices and unconscionable trade practices.
The UPA defines an "unfair or deceptive trade practice" as
§ 57-12-2(D). Plaintiff alleges that Defendant violated the UPA through unfair trade practices in one or more of the following ways:
Complaint (Doc. No. 1-1) ¶ 83a-f. Facts included in the Complaint that Plaintiff alleges are relevant to her UPA trade practices claim include the following:
See Redacted Response (Doc. No. 132-12) at 1-2.
The UPA defines unconscionable trade practices as:
§ 57-12-2(E). Plaintiff alleges that Defendant engage in unconscionable trade practices by "taking advantage of the lack of knowledge and experience of Mr. Salopek in the insurance arena to a grossly unfair degree;" and "by taking action which resulted in a gross disparity between the value received and the price paid." Complaint (Doc. No. 1-1) ¶ 83g-h. Both arguments rely on Plaintiff's premise that Defendant had an underwriting duty of care and that Defendant breached that duty when it rescinded the policy. Because New Mexico law does not recognize an underwriting duty of care, Plaintiff's claim is implausible. Plaintiff supplements her Response, charging that Defendant knew that the "Salopek's were already adequately insured with vested policies." See Redacted Response (Doc. No. 132-12) at p. 2. This statement is a bare conclusory claim without any facts to support it.
None of the facts Plaintiff included in her original Complaint offer any basis for Count IV.