BRIAN M. COGAN, District Judge.
Plaintiff brings this action for alleged violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681 et seq., and New York General Business Law ("NYGBL") § 349. Plaintiff has settled her claims against defendant Transunion. Defendant CitiMortgage, Inc. has moved to dismiss the remainder of plaintiff's claims.
The following facts are assumed true for the purpose of this motion and are construed in the light most favorable to plaintiff.
Plaintiff had an account with CitiMortgage, and at some point, defendant began to collect an alleged debt from plaintiff related to that account.
Plaintiff received a credit report from Transunion, which showed that plaintiff's account with defendant was reporting late. The relevant portion of the credit report is excerpted below.
Plaintiff wrote a dispute letter to Transunion, which asked Transunion to correct the spelling of her name and said that the report included an incorrect account status. Specifically, plaintiff wrote: "This account is reporting the wrong status. It states that the account is currently past due 120 days. This is not correct, it cannot be currently late. The balance clearly shows $0. Further, I think the account was transferred which also means it's impossible for it to be currently late with this creditor. This is hurting my credit." Plaintiff demanded that Transunion remove this inaccurate information.
Transunion sent plaintiff a letter in response, which informed plaintiff that Transunion investigated the disputed line and updated the information. But the account was still reporting late, so plaintiff wrote Transunion another dispute letter: "This account is reporting the wrong status. It states that the account is currently past due. This is not correct, it cannot currently be late. The balance clearly shows $0. Further, I think the account was transferred which also means it's impossible for it to be currently late with this creditor. This is hurting my credit."
Transunion sent plaintiff a second response letter, which stated that it investigated plaintiff's dispute and updated the account. But plaintiff's account is still reporting as shown in the above excerpt.
As relevant here, plaintiff alleges that defendant negligently failed to conduct a proper investigation into the accuracy of the information it provided to Transunion about plaintiff's account.
Under Federal Rule of Civil Procedure 8(a)(2), a complaint must contain "a short and plain statement of the claim showing that the pleader is entitled to relief." Thus, to survive a motion to dismiss, a complaint must include "enough facts to state a claim to relief that is plausible on its face."
"Congress enacted [the] FCRA in 1970 to ensure fair and accurate credit reporting, promote efficiency in the banking system, and protect consumer privacy."
"When a consumer disputes information contained in his or her credit report to a credit reporting agency, the FCRA requires that credit reporting agency notify the entity that furnished the disputed information of the consumer's dispute."
Under 15 U.S.C. § 1681s-2(b), after receiving notice of a dispute regarding the completeness or accuracy of information provided by a person (or entity) to a consumer reporting agency, the person (or entity) who provided the disputed information must conduct an investigation, review relevant information provided by the consumer reporting agency, report the results of the investigation to the consumer reporting agency, report any inaccuracies to all other consumer reporting agencies to which the information was provided, and promptly modify, delete, or block the reporting of that information. In sum, § 1681s-2(b) "imposes a duty on furnishers of information to investigate disputed information after receiving notice of a dispute concerning the completeness or accuracy of information from a [consumer reporting agency]."
"A claim is stated pursuant to that section, however, only if plaintiff shows that: (1) the furnisher received notice of a credit dispute from a credit reporting agency, and (2) the furnisher thereafter acted in `willful or negligent noncompliance with the statute.'"
Courts in the Second Circuit apply a "reasonable investigation" standard to determine whether a furnisher of information has satisfied its obligations under 15 U.S.C. § 1681s-2(b). Under that standard, furnishers of information "satisfy their investigation obligations under the FCRA by reviewing information provided by the consumer reporting agency, investigating, and reporting any inaccuracies to all consumer reporting agencies to which the furnishers provide information."
Defendant argues that plaintiff has not plead facts showing that it reported any incorrect information about plaintiff's account. Instead, defendant argues that plaintiff is trying to get CitiMortgage to stop reporting that plaintiff's account was 120 days delinquent from October 2013 to October 2015, which defendant claims would be an inaccurate depiction of her account history.
Defendant claims that the credit report as written actually provides an accurate — and therefore necessary — picture of plaintiff's loan history with CitiMortgage. Specifically, defendant argues that the "Pay Status" line does not provide that the account is currently 120 days past due, which would be inaccurate. Rather, defendant argues that the "Pay Status" line, when read in conjunction with the details below it, clearly indicates that the 120-day delinquency occurred in October — and October 2015, which is accurate. According to defendant, this is further clarified by the line entry explaining that plaintiff's loan was transferred to another lender and closed on October 27, 2015 with a $0 balance with CitiMortgage. Because this information was verified as accurate, the "Pay Status" line was not changed.
This might be true as a technical matter. But reporting information which is factually accurate but "misleading in such a way and to such an extent that it can be expected to adversely affect credit decisions" still constitutes a violation of § 1681s-2(b).
Defendant also argues that plaintiff has failed to show that she was injured by any purportedly inaccurate reporting by defendant. To prevail on a claim under the FCRA, the plaintiff "must prove that inaccurate information in a credit report caused him harm."
Defendant argues that because plaintiff fails to allege that she suffered a credit denial or similarly adverse event, and because plaintiff only provides conclusory allegations that she suffered mental anguish, humiliation, and embarrassment as a result of this credit report, plaintiff's complaint has failed to adequately allege harm under the FCRA. This argument also fails. Plaintiff alleges that if a creditor believed, based on the credit report, that plaintiff's account was currently reporting late, then the creditor might consider plaintiff a higher credit risk and adjust its lending decisions accordingly.
Defendant's reliance on
New York General Business Law § 349 prohibits "[d]eceptive acts or practices in the conduct of any business, trade or commerce in the furnishing of any service" in New York State. "To state a claim for relief under that statute, a plaintiff must demonstrate that the complained-of action is consumer-oriented, misleading in a material way, and that the plaintiff suffered as a result of the deceptive act."
Defendant argues that plaintiff's NYGBL § 349 claim is preempted by the FCRA. Two sections of the FCRA are relevant to this argument. Section 1681h(e) provides that "no consumer may bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against . . . any person who furnishes information to a consumer reporting agency, . . . except as to false information furnished with malice and willful intent to injure such consumer." Section 1681t(b)(1)(F) preempts any state law claim "with respect to any subject matter regulated under . . . section 1681s-2 of this title, relating to the responsibilities of persons who furnish information to consumer reporting agencies."
The Second Circuit has explained that "the operative language in § 1681h(e) provides only that the provision does not preempt a certain narrow class of state law claims; it does not prevent the later-enacted § 1681t(b)(1)(F) from accomplishing a more broadly-sweeping preemption."
Having determined that plaintiff's NYGBL claim is preempted by the FCRA, the Court need not address defendant's argument on the merits of the claim itself.
Accordingly, defendant's [17] motion to dismiss is denied with respect to plaintiff's FCRA claim and granted with respect to plaintiff's NYGBL claim.