THOMAS P. GRIESA, District Judge.
This case involves rival hair-removal businesses. Plaintiff Romeo & Juliette Laser Hair Removal, Inc. alleges that defendants Assara I, LLC and its principals used plaintiff's marks, purchased deceptive search-result advertisements through Google Inc., and posted fraudulent reviews to consumer websites to divert customers away from plaintiff's business to defendants' business. Plaintiff sued defendants asserting false designation of origin, unfair competition, trademark infringement, and other claims brought under the Lanham Act and New York law. Defendants have filed a motion to dismiss. For the following reasons, the Court will deny the motion in part and grant the motion in part.
On January 17, 2008, plaintiff served defendants with a complaint ("Original Complaint" or "OC") asserting five causes of action for trademark infringement and unfair competition. The Original Complaint survived cross motions for summary judgment. However, on April 1, 2009 plaintiff amended the Original Complaint ("First Amended Complaint" or "FAC") to include federal-law claims for unfair competition and state-law claims for defamation, unfair competition, and disparagement. In February of 2013, defendants filed a motion to dismiss the First Amended Complaint.
At a hearing on the motion to dismiss the First Amended Complaint, plaintiff indicated that it sought injunctive relief against defendants. However, plaintiff did not include a claim for injunctive relief in the First Amended Complaint. Consequently, the Court granted defendants' motion to dismiss, but sua sponte gave plaintiff leave to amend the complaint a second time. Plaintiff filed a second amended complaint ("Second Amended Complaint" or "SAC") on October 1, 2013. Defendants have moved to dismiss the Second Amended Complaint.
Plaintiff provides laser hair-removal services in the New York City area. Defendants operate a competing laser hair-removal business. Plaintiff uses the names and marks "Romeo & Juliette" and "Romeo & Juliette Laser" to advertise its services on the internet. Plaintiff claims that in 2007, defendants purchased the search phrase
Plaintiff asserts eleven counts in the Second Amended Complaint: (1) use of a false designation of origin or false and misleading representation of fact in violation of 15 U.S.C. § 1125(a)(1); (2) dilution of a famous mark in violation of 15 U.S.C. § 1125(c); (3) engaging in unfair business practices in violation of New York General Business Law § 349; (4) trademark infringement in violation of New York common law; (5) unfair competition in violation of 15 U.S.C. § 1125(a); (6) common law defamation; (7) unfair competition under New York State law; (8) common law disparagement; (9) making false, misleading, and defamatory statements concerning plaintiff's business in violation of the Lanham Act, 15 U.S.C. §§ 1116 and 1125; (10) making false and misleading statements about Plaintiff's business in violation of New York General Business Law § 349; and (11) "a claim for injunctive relief for under [sic] New York common law." Plaintiff seeks damages, fees, costs, and injunctive relief.
To survive a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), a complaint must plead sufficient facts to state a claim for relief that is plausible on its face.
Defendants argue that plaintiff has failed to state its claims under the Lanham Act and New York common law. The purpose of the Lanham Act is to "make actionable the `deceptive and misleading use of marks' and to `protect those engaged in commerce from unfair competition.'"
Because of this similarity, courts use matching tests in analyzing claims for false designation of origin, trademark infringement, and unfair competition under the Lanham Act and New York common law.
A mark is "valid" if it is inherently distinctive, or if it has acquired some secondary meaning rendering the mark and the business synonymous in the eyes of the public.
Here, plaintiff has alleged sufficient facts to show it held a valid mark entitled to protection. For many years, plaintiff offered laser hair-removal services under the mark "Romeo & Juliette Laser Hair Removal" and marketed its service using those terms. SAC ¶¶ 12-13. Plaintiff also made "considerable" investments in online advertisements using those terms. SAC ¶ 13. Taken together, these facts suggest that the terms "Romeo & Juliette Laser Hair Removal" were distinctive enough to warrant protection under the Lanham Act, or to render them synonymous with plaintiff's business in the eyes of the public. Thus, plaintiff has made a plausible showing with regard to the first element of its false designation of origin, trademark infringement, and unfair competition claims.
Plaintiff has also alleged sufficient facts to satisfy the confusion element of the claims. Plaintiff alleges that defendants purchased the search phrase "Romeo & Juliette" from Google Inc., so that whenever the public searched for plaintiff's mark a sponsored link to defendants' website would appear. SAC ¶ 17. Moreover, plaintiff alleges defendants used its name and marks on hidden links on Assara's website. SAC ¶ 18. This alleged conduct was likely to confuse the public as to whether Assara I, LLC and Romeo and Juliette Laser Removal Inc. were connected, because a person searching on the internet for hair-removal services using plaintiff's marks stood a strong chance of being directed to defendants' website.
Moreover, plaintiff has sufficiently alleged that defendants' actions were willful and in bad faith. Defendants' conduct in posting negative reviews to consumer websites would harm plaintiff's business.
Defendants argue that plaintiff has failed to state a claim for dilution under Section 43(c) of the Lanham Act. To state a claim for dilution, a plaintiff must allege facts showing: (1) ownership of a famous mark; and (2) that the defendant's use of the mark risks "diluting" its distinctiveness. 15 U.S.C. § 1125(c)(1). A mark is famous if it is "widely recognizable by the general consuming public of the United States." 15 U.S.C. § 1125(c)(2). Dilution may occur through "tarnishment" or "blurring," whereby the defendant either harms the mark's reputation or risks associating the famous mark with less famous marks. 15 U.S.C. § 1125(c)(2). A plaintiff who prevails on a dilution claim will be entitled to injunctive and other relief. 15 U.S.C. § 1125(c)(5).
The Second Amended Complaint alleges facts showing plaintiff held a famous mark. Plaintiff asserts that its marks were used widely in advertisements on the internet and that its services were readily searchable through internet search engines. SAC ¶¶ 13-15. Moreover, plaintiff claims that defendants' purchase of sponsored links of the terms "Romeo & Juliette Laser" and use of the marks in hidden links and texts on Assara's website deceived the public as to the origin of defendants' hair-removal services. SAC 17-18. Finally, plaintiff asserts that defendants used the marks in posting negative reviews on consumer review websites which were likely to harm plaintiff's online reputation. SAC ¶ 25.
This is all a sufficient allegation that defendants used the plaintiff's famous mark in a manner that damaged its reputation and inappropriately associated it with defendants' rival hair-removal service. Thus, plaintiff has adequately stated its claim for dilution under Section 43(c) of the Lanham Act. Defendants' motion to dismiss is denied with regard to count two of the Second Amended Complaint.
Plaintiff asserts claims for deceptive business practices and false and misleading statements under Section 349 of the New York General Business Law. Section 349 makes unlawful "Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service." N.Y.G.B.L. § 349(a). To state a claim under Section 349, a plaintiff must show (1) that the challenged act or practice was consumer oriented; (2) that it was misleading in a material way; and (3) that plaintiff suffered injury as a result of the deceptive act.
Section 349 is, at its core, a consumer protection law.
Here, plaintiff has alleged sufficient facts to satisfy the first three elements of a Section 349 claim. Defendants' alleged conduct was consumer oriented because it sought to divert consumers who searched online for plaintiff's hair-removal service to defendants' website. SAC ¶ 20. This conduct was, by its nature, misleading and likely to injure plaintiff's business reputation.
A more difficult question is whether the Second Amended Complaint shows that the public interest was affected by defendants' conduct. Most of plaintiff's allegations concern injury to its marks and business. SAC ¶¶ 12-24. Plaintiff has not in any way cast its claims as injuring the public interest. It does allege that defendants posted negative reviews of its business to public consumer-review websites. SAC ¶ 25. This conduct could arguably affect the public interest in an abstract sense, but the plaintiff provides no facts showing the public health or safety were injured. If plaintiff had alleged that defendants' rival laser hair-removal services were unsafe or caused injuries, then the Section 349 claim would be sufficiently stated. However, plaintiff provides no facts showing how defendants' conduct injured the public interest, as opposed to simply injuring its own business reputation. Thus, while plaintiff's burden at this stage is low, it has failed to allege sufficient facts to create a plausible claim for relief on its Section 349 claims. Counts three and ten are dismissed.
Plaintiff asserts claims for defamation and disparagement in violation of New York common law. The elements of a defamation cause of action are: (1) a defamatory statement of fact concerning the plaintiff; (2) publication to a third party by the defendant; (3) falsity of the defamatory statement; (4) some degree of fault; and (5) special damages or per se actionability.
The first element of the claims requires the statement to have been defamatory or disparaging. A statement is defamatory if it would "tend to expose one to public hatred, shame, obloquy, contumely, odium, contempt, ridicule, aversion, ostracism, degradation or disgrace."
The second, third, and fourth elements of the claims require that the statement be published to a third party, that the statement be false, and that there be some degree of fault on the defendant's part. A statement is published if it is communicated to a third party.
The final element of the claims requires the plaintiff to show special damages or per se actionability. "Special damages consist of the loss of something having economic or pecuniary value which must flow directly from the injury."
Here, plaintiff alleges that defendants posted disparaging and false reviews of its business on consumer-review websites including "Yelp.com" and "HairTell.com." SAC ¶ 25. This alleged conduct satisfies the first three elements of the claims. The statements were defamatory and disparaging since they maligned plaintiff's business and undermined the quality of its services. A consumer who visited a public website such as "Yelp.com" to ascertain the quality of plaintiff's hair-removal services would view defendants' negative reviews and conclude that plaintiff's services were substandard.
With regard to the special damages component of its claims, plaintiff has not alleged how much money it lost or the number of customers that were diverted from its website. Since all of defendants' alleged misconduct occurred online, SAC ¶¶ 13-25, it is impossible at this stage to determine which customers plaintiff actually lost. Nonetheless, plaintiff alleges that defendants' conduct resulted in "lost sales and diminution of goodwill and business reputation." SAC ¶ 22. This is sufficient to satisfy the damages requirement of the claims. Furthermore, it is plausible that defendants' conduct in posting negative reviews on consumer websites maligned the basic integrity of plaintiff's business and thus amounted to defamation per se. Consequently, plaintiff has satisfied the final element of its defamation and disparagement claims.
Plaintiff has alleged sufficient facts to state a plausible claim for relief on its defamation and disparagement claims. Thus, defendants' motion to dismiss is denied with regard to counts six and eight of the Second Amended Complaint.
Count eleven of the Second Amendment Complaint is labeled "a claim for injunctive relief for under [sic] New York common law." It is unclear what claims plaintiff is asserting under this count. Count eleven essentially restates claims previously asserted for unfair competition, defamation, and disparagement. SAC ¶¶ 90-96.
While a complaint is to be construed liberally in the plaintiff's favor, the court may reject allegations that are not well-pleaded.
Defendants argue that plaintiff has abandoned its claims arising under the Lanham Act and New York common law. A plaintiff abandons a claim where he raises it in the complaint but remains silent on the issue elsewhere in the record.
Defendants argue that plaintiff abandoned its claims for trademark infringement. However, these claims are clearly presented in the Second Amended Complaint. Moreover, comparing the Original Complaint, the Amended Complaint, and the Second Amended Complaint reveals that at no point were these claims excised from the pleadings and then reinserted.
Defendants suggest plaintiff abandoned its claims for damages on these claims at a hearing before Magistrate Judge Maas on January 10, 2013. This argument alleges facts outside of the pleadings. Nonetheless, even if the Court were to consider the hearing, it appears that plaintiff merely abandoned its claims for monetary damages for trademark infringement, but preserved its claims for attorneys' fees and costs.
Thus, defendants' argument that the claims were abandoned is without merit. Plaintiff has consistently pleaded claims under the Lanham Act and New York common law. At no point did plaintiff abandon these claims and then attempt to reinsert them into a new complaint.
Defendants argue that the statute of limitations has run on several of plaintiff's state-law claims. Count three, claiming deceptive business practices under New York General Business Law § 349, is subject to a three-year statute of limitations.
A new claim in an amended pleading relates back to the original pleading if it arose out of the same conduct, transaction, or occurrences. Fed. R. Civ. P. 15(c)(1)(B). The central inquiry is whether the facts alleged in the original pleading gave the defendant adequate notice of the claim within the period of the statute of limitations.
The facts alleged in the Original Complaint and First Amended Complaint are roughly identical to the facts alleged in the Second Amended Complaint. There are minor differences in sentence structure.
Defendants argue that the conduct alleged in this case does not warrant disregarding Assara I, LLC's corporate form. Courts are reluctant to disregard the corporate form, generally doing so only where there are allegations of fraud, or under an alter-ego theory.
Here, plaintiff alleges that each of the individual defendants is a principal of Assara I, LLC and participated in infringing plaintiff's marks.
For the reasons given above, defendants' motion to dismiss is denied with regard to counts one, two, four, five, six, seven, eight, and nine. The motion to dismiss is granted with regard to counts three, ten, and eleven.
This opinion resolves the motion listed as document number 165 in this case.
SO ORDERED.