Justice SAYLOR.
This appeal concerns the sustainability of an award of attorneys' fees against an insurance company under the peer-review provisions of the Motor Vehicle Financial Responsibility Law.
Section 1797 of the Motor Vehicle Financial Responsibility Law (the "MVFRL"),
In furtherance of the same underlying cost-containment objective, the statute also establishes a process by which insurers may contest their obligation to fund treatment, through implementation of a "peer review plan." Id. at § 1797(b)(1). These plans entail contracts between insurance companies and "peer review organizations" ("PROs"), which are approved by the Insurance Department to evaluate the reasonableness and necessity of treatment. Id.; see also 31 Pa.Code § 69.55 (delineating the Department's application and approval process for PROs). If, upon a timely challenge, a PRO determines that treatment is unreasonable or unnecessary, the provider may not collect (or must return with interest) any related payments. See 75 Pa.C.S. § 1797(b)(7).
In the present case, an individual obtained treatment from Appellee, Herd Chiropractic Clinic, P.C. ("Provider"), for injuries sustained in a motor vehicle accident. The automobile insurer for the patient's family, Appellant State Farm Mutual Automobile Insurance Company ("Insurer"), submitted Provider's invoices to a PRO pursuant to Section 1797(b). The PRO determined that certain chiropractic treatments were not necessary or reasonable, and Insurer refused to pay for such treatment.
Provider then commenced a civil action against Insurer, seeking compensation for unpaid bills in the amount of $1380. Provider also sought treble damages and attorneys' fees, under the theory that these are authorized under Section 1797(b)(4) and (6), which provide as follows:
75 Pa.C.S. § 1797(b).
On the attorneys' fee question, in relevant part, Insurer defended on the basis that such an award is authorized, under Section 1797, only where insurers fail to invoke the peer-review process as a prerequisite to refusals to pay for otherwise covered treatments. Insurer stressed that Section 1797(b)(6), on its terms, is implicated only where proceedings have occurred
The common pleas court, however, rejected this position. Initially, the court observed that Insurance Department regulations authorize provider appeals regardless of whether insurers invoke the peer-review process. See 31 Pa.Code § 69.52(m) ("Upon determination of a reconsideration by a PRO, an insurer, provider or insured may appeal the determination to the courts."). While recognizing that those regulations facially contemplate initial recourse to a reconsideration process, see generally 75 Pa.C.S. § 1797(b)(2) ("An insurer, provider or insured may request a reconsideration by the PRO of the PRO's initial determination."), the court explained that this Court had refused to treat reconsideration as a necessary prerequisite to appeals under the regulations. See Terminato v. Pa. Nat'l Ins. Co., 538 Pa. 60, 71, 645 A.2d 1287, 1293 (1994).
Based on these considerations, the common pleas court reasoned:
Herd Chiropractic Clinic v. State Farm Mut. Auto. Ins. Co., No. 2006-CV-01320-CV, slip op. at 6-7, 2009 WL 8482227 (C.P. Dauphin Apr. 30, 2010).
Applying this rationale, the common pleas court found an award of attorneys' fees proper and mandatory under Section 1797(b)(6), since it had found, separately, that the treatment rendered by Provider was, in fact, reasonable and necessary to address the patient's injury. Accordingly, and based on Provider's credited evidence concerning the amount and reasonableness of the fees, the court awarded approximately $27,000.
On Insurer's appeal, the Superior Court affirmed on reasoning similar to that of the common pleas court. See Herd Chiropractic Clinic, P.C. v. State Farm Mut. Auto. Ins. Co., 29 A.3d 19 (Pa.Super.2011). According to the intermediate court, "[u]nder section 1797(b)(4), any party adversely impacted by a peer review decision may seek recourse before a court." Id. at 22.
We allowed the present appeal to resolve the salient question of statutory interpretation, as to which our review is plenary.
Presently, Insurer relies upon the default rule in Pennsylvania that litigants bear responsibility for their own attorneys' fees in the absence of express statutory authorization for fee awards, contractual fee-shifting, or some other recognized exception. See Merlino, 556 Pa. at 425, 728
In this regard, Insurer maintains that the common pleas and intermediate courts "completely misread" the statute, since subsections 1797(b)(4) and (b)(6), by their plain terms, authorize fee awards only in the absence of peer review. Brief for Insurer at 9, 12.
Supplementing its plain language argument, Insurer contends that the Superior Court's holding undermines the cost-containment aim of the MVFRL, as well as the subsidiary goal of encouraging insurers to engage the peer-review process. See id. at 10 ("If the Superior Court's decision below is allowed to stand and attorney's fees are to be awarded every time a court overturns a peer review decision, insurers would have absolutely no incentive to first seek a peer review of questionable medical bills."); accord Brief for Amicus Pa. Defense Inst. at 8 (positing that a "chilling effect on policing unreasonable and unnecessary medical expenses" results from the intermediate court's holding, which "will undoubtedly increase insurance costs for all Pennsylvania insurance consumers").
Insurer also asserts that this Court's Terminato decision pertained solely to the question of whether reconsideration of a PRO determination is a prerequisite to judicial review invoked by an insured under the salient Insurance Department regulation. See Terminato, 538 Pa. at 63, 645 A.2d at 1288. Elaborating on this position, Insurer contends as follows:
Id. at 3.
Provider, on the other hand, asserts that, under Section 1797, "[t]here is no statutory distinction between mandatory damages of the outstanding medical bills amount, interest and all attorney fees." Brief for Provider at 5. It is Provider's position that Section 1797(b)(6) applies on its terms whenever a court determines that medical treatment was necessary, regardless of whether or not peer review was pursued by an insurer. See id. Furthermore, Provider highlights the Superior Court's observation that Section 1797 does not expressly preclude attorneys' fees for any reason, including cost-containment. Although Provider discusses various of the provisions of Section 1797, its arguments consistently flow into policy statements and explications. See, e.g., id. at 7 ("1 Pa.C.S. § 1922(2) states the presumed intent of the Legislature is that it `intends the entire statute to be effective and certain.' A reading of 1797 in its entirety indicates a public policy to make health care providers whole."); see also id. (contending that fee awards against insurers inure to the public interest).
In one instance in which Provider does focus on the statutory language, it concedes that "[a] first reading of 1797(b)(4) indicates that an appeal to [c]ourt occurs when `the insurer has not challenged (the medical bills) before a PRO.'" Brief for Provider at 9 (quoting 75 Pa.C.S. § 1797(b)(4)). Provider, however, suggests that this Court rejected such a reading in Terminato, as a corollary to its holding that an insured may challenge a peer-review determination in court, without a threshold request for reconsideration asserted within the peer-review system. See id. at 10 ("Since § 1797(b)(4) and (6) are the only sections of 1797 that pertain to a [c]ourt's determination[,] then the damages in § 1797(b)(6) must apply. It is illogical to reason that Terminato stands for the proposition that § 1797 grants a provider the right to appeal a peer review to Common Pleas but does not entitle the provider to the damages expressly stated in the statute following a [c]ourt determination."). Moreover, Provider observes, Insurer does not challenge the award of statutory interest; thus, according to Provider, Insurer should not be permitted to "pick those damages from the statute which it deems applicable and ignore other damages." Id.
In terms of Insurer's argument predicated on the cost-containment aims of the MVFRL, Provider references recent expressions from a majority of Justices confirming that the remedial purposes of the statute must also be taken into account. See, e.g., Williams v. GEICO Gov't Emps. Ins. Co., 613 Pa. 113, 136-37, 32 A.3d 1195, 1210 (2011) (Saylor, J., concurring); id. at 136-39, 32 A.3d at 1210-11 (Baer, J., concurring); id. at 141-42, 32 A.3d at 1213 (Todd, J., concurring, joined by McCaffery, J.). With regard to Barnum, Provider notes that the salient passage of the opinion was dictum, which Provider believes to
As noted, Provider advances lengthy policy arguments. Principally, Provider contends that health care providers need "real access" to the courts, because the peer review system is biased in favor of its revenue source, namely, the insurance industry. Brief for Provider at 23.
Upon review of the above arguments, we find Insurer's to be correct in material respects. As Insurer notes, this Court has consistently followed the general, American rule that there can be no recovery of attorneys' fees from an adverse party, absent an express statutory authorization, a clear agreement by the parties, or some other established exception. Merlino, 556 Pa. at 425, 728 A.2d at 951. Since no agreement or other (non-statutory) exception has been identified, to be sustainable, the fee award attained by Provider must gain grounding from some express term of Section 1797. See id. at 426, 728 A.2d at 951.
Section 1797(b)(4), however, authorizes appeals by providers from insurer refusals to pay for treatment, "the reasonableness or necessity of which the insurer has not challenged before a PRO." 75 Pa. C.S. § 1797(b)(4) (emphasis added). Moreover, by its opening proviso, Section 1797(b)(6) — which contains the statute's sole authorization of fee shifting — is expressly tied to subsection (b)(4). See id. at § 1797(b)(6) ("If, pursuant to paragraph (4), a court determines ..."). Thus, both subsections, by their explicit terms at least, apply only in the circumstance in which an insurer has not pursued peer review. There is, as Insurer emphasizes, simply no express statutory authorization for fee shifting on provider challenges to peer-review determinations. It is true that the Insurance Department regulation sanctioning such provider appeals serves to alleviate due process concerns arising out of the Legislature's failure to provide for this category of challenges. See generally Terminato, 538 Pa. at 72 n. 3, 645 A.2d at 1293 n. 3. The regulation, nonetheless, neither provides for fee shifting nor serves to bootstrap the statutory fee-shifting requirement pertaining to non-peer-reviewed insurer refusals into the peer-review arena.
We acknowledge Provider's concerns with the financial incentives in the peer-review industry and with the fact that litigation costs incurred by providers may discourage legitimate challenges. The fee accruals here — in the amount of $27,000 to vindicate a $1380 claim — present a stark example of the difficulty. Moreover, we appreciate that Section 1797 is neither comprehensive nor a model of clarity, in various respects. Nevertheless, fee shifting
The dissent's primary position is that due process requires mandatory attorneys' fee awards in the PRO setting, and it suggests that such fee shifting may be justified as an application of principles of statutory construction. See, e.g., Dissenting Opinion, at 1071 (indicating that there is "ample room to construe [Section 1797] to avoid this violation of due process").
While, as we have otherwise recognized, the dissent's policy concerns relative to access to justice are not unfounded, these apply equally to a wide range of small-claims scenarios involving deep-pocket defendants and implicate countervailing policy considerations beyond the scope of the
The order of the Superior Court is reversed, and the matter is remanded for conformance of the judgment with this opinion.
Justice ORIE MELVIN did not participate in the consideration or decision of this case.
Chief Justice CASTILLE, Justices EAKIN and TODD join the opinion.
Justice BAER files a dissenting opinion in which Justice McCAFFERY joins.
Justice BAER, dissenting.
The Majority reverses the award of attorneys' fees to a chiropractic clinic in its action against an automobile insurer because the insurer complied with the peer review process when it denied the clinic's claim for Unpaid treatments to the insured. The trial court found the chiropractic treatment was reasonable and necessary for the insured's ongoing pain, a finding the insurance company does not dispute. Because I believe that the due process concerns that animated our decision in Terminato v. Pa. Nat'l Ins. Co., 538 Pa. 60, 645 A.2d 1287 (1994), require the shifting of attorneys' fees where a provider is seeking remuneration for medically necessary treatment, and that the lower courts' interpretation of the statutory provision authorizing attorneys' fees was correct, I respectfully dissent.
In this case, the insured had an insurance contract with State Farm Mutual Automobile Insurance Company (Insurer) to provide first party medical benefits of $10,000, coverage which was more than the minimum required by law and for which the insured paid an increased premium. The insured was injured in a car accident and received treatment from Herd Chiropractic, P.C. (Provider). Relying on a determination by a peer review organization (PRO) that the treatment was not reasonable and necessary, Insurer declined to pay for it. Provider sought recourse in the trial court based on Insurer's failure to pay the bill in breach of the insurance policy. The trial court disagreed with the PRO's conclusions and, conversely, agreed with Provider that the treatment was reasonable and necessary and that Insurer was contractually obligated to pay for it. Consequently, the trial court awarded Provider the amount of the outstanding bill ($1,380.68), interest, and attorneys' fees in the amount of $27,047.50.
As the Majority notes, the statute at issue in this case, Section 1797 of the Motor Vehicle Financial Responsibility Law (MVRL), 75 Pa.C.S. § 1797, pertains to treatment provided to an injured person for an injury covered by first party medical benefits, and requires the provider to bill the insurer rather than the insured for the treatment. 75 Pa.C.S. § 1797(a). Insurers are required to contract with a peer review organization (PRO), 75 Pa.C.S. § 1797(b)(1); Terminato, 645 A.2d at 1288.
The statute does provide, however, that where the insurer has not submitted the bill to a PRO but refuses to pay, the provider may seek recourse in the courts:
75 Pa.C.S. § 1797(b)(4). When the court finds in favor of the provider, determining that the services rendered were indeed medically necessary, the statute provides for damages as follows: "the insurer must pay to the provider the outstanding amount plus interest at 12%, as well as the costs of the challenge and all attorney fees." 75 Pa.C.S. § 1797(b)(6). Hence, the statutory scheme as enacted by the legislature is logical: because counsel fees are not expended in a PRO review process, they are not recoverable; conversely, because a provider cannot meaningfully seek relief before a court without representation, if it prevails, it is entitled to reimbursement of counsel fees.
However, the statute is flawed in that it does not provide for judicial review of a PRO determination. Thus, medical service providers and an insured challenged the constitutionality of the lack of judicial review pursuant to Section 1797(b) on due process grounds in Pennsylvania Chiropractic Fed'n v. Foster, 136 Pa.Cmwlth. 465, 583 A.2d 844 (1990). In preliminary objections, the Insurance Commissioner conceded that the statute did not provide for judicial review of PRO decisions. It argued that there was no right to judicial review, or, alternatively, if due process required judicial review, the court should construe the statute to avoid an unconstitutional result. Id., 583 A.2d at 849-50. The Commonwealth Court concluded "that Commissioner has failed to clearly establish that Petitioners have no right to judicial review of PRO decisions." Id., 583 A.2d at 844.
While Foster proceeded to the summary judgment stage of litigation, the Insurance Commissioner promulgated a regulation providing for judicial review of a PRO decision, but only after reconsideration by a PRO had been sought and completed. See 31 Pa.Code 69.52(m) ("Upon determination of a reconsideration by a PRO, an insurer, provider or insured may appeal the determination to the courts."). This regulation was most likely an attempt to address the due process concerns raised by the lack of judicial review in the statute. See Terminato, 645 A.2d at 1293, n. 3 (noting that it was possible that the regulation was promulgated in response Foster and the due process concerns raised therein).
We construed Section 1797(b) in Terminato, 645 A.2d 1287, where the issue was whether an insured must seek reconsideration of an adverse PRO determination before seeking judicial review. We held that the doctrine of exhaustion of administrative remedies, which would have militated in favor of requiring a request for reconsideration, had no application to the peer review procedure: "A peer review organization is not an administrative agency, a court of record, or a tribunal authorized to resolve disputes arising out of an automobile insurance policy." Terminato, 645 A.2d at 1290. Rather, a PRO is established by the state or local professional society and chosen solely by the insurer before the dispute arises; it does not accept and review conflicting medical evidence proffered by an insured or provider; and only the insurer participates in the process. Id. at 1291. Accordingly, we held that a PRO lacks the neutrality required of a fact-finder and that seeking reconsideration from the PRO was not a prerequisite to judicial review:
Terminato, 645 A.2d at 1291 (quoting Harcourt v. General Accident Insurance Company, 419 Pa.Super. 155, 615 A.2d 71, 78 (1992)). See also Kuropatwa v. State Farm Ins. Co., 554 Pa. 456, 721 A.2d 1067 (1998) (reaffirming that an insured has the right to bring an action against the insurer under Section 1797(b) where peer review was performed). To the extent the regulation required reconsideration prior to judicial review, we held that it should be disregarded. Terminato, 645 A.2d at 1293.
The due process concerns that compelled our decision in Terminato, the Commonwealth Court's decision in Foster, and the Insurance Commissioner's regulation allowing for an appeal from a PRO determination, lead me to dissent from the Majority's holding that Section 1797(b)(6) does not permit attorneys' fees following a court determination where the insurer first sought review by a PRO. Because we have permitted a direct appeal to the trial court under Section 1797(b), see Terminato, it follows that such an appeal must be real and meaningful, and not illusory, to comport with due process. As explained below, unless the remedies provision of Section 1797(b)(6) is applied following a court determination, the appellate rights granted by the Insurance Commissioner and verified through Terminato will cease to exist for pragmatic purposes, returning the state of the law to where it was before
If a medical provider must pursue judicial review to obtain fair treatment of its claim, then the reimbursement of costs and attorney's fees associated therewith are necessary. If providers are unable to recover the costs associated with obtaining the payments to which they are due, the courts will be closed to the providers and insureds seeking to recover payment of bills which the insurance company has contracted to pay.
The record in this case amply supports this conclusion. Insurers here have engaged in a "scorched earth litigation strategy," see Appellees' Brief at 36, where insurance companies demonstrate their willingness to spare no expense to deter providers from pursuing their claims in court, even when the care is reasonable and necessary. As Provider describes, Insurer seeks to intimidate health care providers into either not treating automobile crash victims at all or cutting off their health care prematurely.
In the instant case, Provider's care was judicially determined to be reasonable and necessary. Notwithstanding, they have spent the last ten years, and $27,000 in attorneys' fees, to recover $1,380.68, which Insurer was contractually, statutorily, and factually obligated to pay. Insurer spent over $40,000 defending against its contractual obligation to pay this bill. The motivation is clear: insurance companies know that if they defend every claim to this extent, providers will quickly be forced to relinquish their right to payment for provided services because the cost of litigation will always outweigh the cost of their services. The insurance industry should not be permitted to deprive providers of their rightful day in court through this strategy, which, again, is amply demonstrated on this record. In short, the due process that the Insurance Commissioner and the case law have granted to the provider community will have been abrogated.
There is ample room to construe the statute to avoid this violation of due process. There are two remedies provisions in Section 1797(b): Section 1797(b)(5), which applies when the PRO determines the care was reasonable and necessary and which requires the insurer to pay the outstanding bill plus interest; and Section 1797(b)(6), which applies when the court determines that care was reasonable and necessary and requires the insurer to pay the outstanding bill, interest, costs, and attorneys' fees. Of these two subsections, only Section 1797(b)(6) discusses the participation of a court and counsel. If the court determines the treatment was medically necessary, therefore, the only statutory section regarding court involvement provides that the insurer must pay the outstanding amount, interest, costs, and attorneys' fees. Without the attorneys' fees, the provider will not be made whole and its due process rights will not be accommodated.
On appeal, Insurer recognizes that the statute does not provide for judicial review of PRO determinations. Conceding that judicial review is nevertheless required as a matter of regulation and case law, it argues that the remedies provision that applies following judicial review is Section 1797(b)(5). This section, however, is clearly implicated only where a PRO makes a determination in favor of the insured, and does not account for attorneys' fees, as attorneys are not involved with peer review. Because counsel is not involved, Section 1797(b)(5) does not capture the reality of the costs associated with a court challenge, and is not applicable to a court determination.
Consistent with a providers' due process right to seek judicial review, therefore, I believe that the statutory section applicable to a court determination, which expressly permits attorneys' fees, applies notwithstanding an insurer's use of the peer review process, and, accordingly, I respectfully dissent.
Justice McCAFFERY joins this opinion.
Barnum, 430 Pa.Super. at 493, 635 A.2d at 157 (emphasis added).
Insurer offers the following response to criticisms of the peer-review system advanced by Provider and its amicus:
Reply Brief for Insurer at 2 (footnote omitted).
In all events, as to various matters other than fee shifting, there is some latitude for courts to employ principles of statutory construction to give effect to legislative intent where the Assembly has been unclear as to the details of implementation. The Court consistently has been clear, however, that there is no similar license in the fee-shifting arena. See, e.g., Merlino, 556 Pa. at 425-26, 728 A.2d at 951.