MARTIN C. CARLSON, Magistrate Judge.
This case presents another chapter in a three-year legal saga involving a putative class plaintiff in search of a class. This case comes before the court on a discovery motion filed by the Plaintiff, who alleges that he represents a class which he has not yet been able to define with precision after three years of litigation. Now pending before the court is Plaintiff Brian Tech's motion to compel the United States and four third-party companies to comply with an order of the district court that re-opened discovery in this putative class action. (Doc. 171) These discovery requests, while presented as both limited and targeted, are in fact the prelude to a massive cross check of very private information held in industry and government data bases pertaining to millions of individuals. Tech invites us to begin this burdensome and invasive process, with the goal of having these agencies and entities produce what would be essentially a mailing list for Tech to use in trying the identify his putative class of plaintiffs for his lawsuit. The motion is fully briefed and is ripe for adjudication.
For the reasons explained below, the motion will be denied because the discovery that the Plaintiff seeks to take is overly burdensome, implicates substantial privacy considerations of individuals having no relationship to this action, and is certain to lead to far greater, and more problematic discovery that the district court never contemplated when it permitted Tech to attempt "the
This case is a putative class action brought by Plaintiff Brian Tech on behalf of himself and others allegedly similarly situated against the United States of America for the alleged failure to notify individuals who did not file a federal income tax return in 2006 about their entitlement to a refund of the federal excise tax ("FET") on telephone communication services. Tech contends that this alleged failure to give proper notice amounts to a due process violation. This litigation has now been ongoing for more than three years, and the Plaintiff has twice been rebuffed by the district court in his efforts to obtain class certification. (Docs. 103, 121) Plaintiff moved for clarification or reconsideration of the second of these orders, (Doc. 124), and the district court denied this motion on October 31, 2011. (Doc. 130)
Undeterred, on November 3, 2011, the Plaintiff moved the district court to reopen discovery for what he represented was the limited purpose of serving subpoenas on four major telephone carriers — Verizon Wireless, AT&T Inc., T-Mobile, and Sprint Nextel (collectively the "Carriers"), all of whom are non-parties to this litigation — for the purpose of learning whether these carriers maintained records relating to residential customers that might be utilized to identify potential class members.
On February 7, 2012, the district court granted Tech "leave to conduct the
Tech served the carriers with subpoenas on or about February 9, 2012, and a series of intractable problems quickly emerged. Thus, on March 19, 2012, Plaintiff's counsel wrote to the district court to explain that the Carriers had expressed concerns with the discovery because it sought confidential business and customer information. (Doc. 158, at 2) Plaintiff's counsel endeavored to draft an acceptable confidentiality order that could be entered, but that gave rise to concerns on the part of the United States, whose counsel reportedly indicated it would not agree to such an order. (
Recognizing the increasingly problematic nature of the Plaintiff's discovery requests, which were transmogrifying from "limited" and "targeted" discovery to a nationwide, multi-faceted, multi-party dispute that could potentially affect millions of individuals, on March 20, 2012, the district court referred this discovery dispute to the undersigned. (Doc. 159)
In an effort to resolve the burgeoning dispute, the court convened a telephone conference with the parties and the Carriers on March 26, 2012. (Doc. 161) Following this conference, the court directed the parties to further consult with one another and to report back to the court by April 9, 2012, regarding the status of the discovery dispute. (
Following the submission of additional letters from the parties (Doc. 165, 166), the court convened a second telephone conference with the parties and the Carriers on April 17, 2012, to discuss the impasse that had arisen in response to Tech's proposed discovery. (Doc. 170) Following this call, the court entered an order authorizing the Plaintiff to file a motion to compel if he could not negotiate a resolution with the Carriers by May 1, 2012. (Doc. 171)
As it turns out, the Plaintiff could not secure any agreement with the Carriers regarding their concerns with, and objections to, the discovery that had been propounded upon them. Accordingly, the Plaintiff filed a motion to compel compliance with the district court's February 7, 2012 order, which had reopened discovery in this case. (Doc. 172) On the same day, Tech filed a brief in support of the motion. (Doc. 173) The United States and each of the Carriers subsequently filed briefs opposing the motion. (Docs. 183, 184, 185, 186, 187) Tech filed a reply brief in further support of his motion on May 31, 2012. (Doc. 188) The motion is now ripe for adjudication, and for the reasons that follow the motion will be denied.
Tech has styled his motion as one seeking to compel compliance with the district court's February 7, 2012 order re-opening discovery for a limited period of time to permit Tech to propound discovery requests upon the third-party Carriers. Rule 37 of the Federal Rules of Civil Procedure provides that
Fed. R. Civ. P. 37(a)(1).
Rule 26(b)(1) of the Federal Rules of Civil Procedure defines both the scope and limitations governing the use of discovery in a federal civil action:
Fed. R. Civ. P. 26(b)(1). Tech's motion, and the United States' and Carriers' responses in opposition to this motion, call upon the court to exercise its authority under Rule 26 of the Federal Rules of Civil procedure to regulate discovery in this case. Issues relating to the scope of discovery permitted under the Rules rest in the sound discretion of the court.
This far-reaching discretion extends to rulings by United States Magistrate Judges on discovery matters. In this regard:
This discretion is guided, however, by certain basic principles. Thus, at the outset, it is clear that Rule 26's broad definition of that which can be obtained through discovery reaches only "nonprivileged matter that is relevant to any party's claim or defense." Therefore, valid claims of privilege still cabin and restrict the court's discretion in ruling on discovery issues. Furthermore, the scope of discovery permitted by Rule 26 embraces all "relevant information" a concept which is defined in the following terms: "Relevant information need not be admissible at trial if the discovery appears reasonably calculated to lead to the discovery of admissible evidence."
In addition, Rule 26(b)(2)(C) provides certain express limitations on discovery, even if the discovery is arguably relevant:
Fed. R. Civ. P. 26(b)(2)(C). It is the first and third of these limitations that are most particularly applicable to the instant dispute among the parties and the third-party Carriers.
In addition, Rule 45, governing subpoenas, provides additional protection for non-parties who are served with far-reaching discovery demands. Thus, the rule provides that "[a] party or attorney responsible for issuing and serving a subpoena must take reasonable steps to avoid imposing undue burden or expense on a person subject to the subpoena." Fed. R. Civ. P. 45(c)(1);
One other immutable rule defines the court's discretion when ruling on motions for this type. It is clear that the court cannot compel the production of things that do not exist. Nor can the court compel the creation of evidence by parties who attest that they do not possess the materials sought by an adversary in litigation.
With these considerations as our guideposts, we turn to the parties' competing positions regarding the discovery that Tech has propounded on the Carriers.
In his motion, Tech argues that the United States has improperly interfered in the discovery process between the Plaintiff and the Carriers by contesting Tech's request that responsive documents from the Carriers be produced on an attorneys' eyes only basis until a confidentiality order might be entered. In addition, Tech argues that the United States has interfered in the process by notifying the Plaintiff and the Carriers that the United States would oppose Tech's efforts to force the Internal Revenue Service to issue administrative summonses to the Carriers to permit cross checking the Carriers records with IRS tax filing records — something Tech would ultimately need to have done in order to identify potential class members. (Doc. 173, at 10-11)
Plaintiff claims that after the United States signaled its position, the Carriers responded by retreating from their prior willingness to negotiate a confidentiality agreement regarding the requested discovery, and further referred to the United States' assertion that it would resist any attempt to compel the issuance of administrative summonses in support of the view that the discovery sought was futile. The Carriers also expressed concern that the discovery Tech sought could implicate a host of privacy and confidentiality concerns with respect to their customers, and the Carriers own proprietary business information.
Tech insists that the concerns voiced by the United States and the Carriers are unfounded — at least at this "preliminary stage" (
Finally, although he seems to urge the court to focus on what he contends is the preliminary and limited nature of the discovery propounded on the Carriers, Tech acknowledges how he ultimately intends to use this information:
(
Furthermore, while Tech urges us not to consider this aspect of the discovery plan, we find that the ultimate goal of this proposal is extraordinarily sweeping in its reach. In essence, it would require an agency of the United States government and the nation's largest communications carriers to indulge in an intensive data mining effort to match millions of Americans' private identifying information from corporate and government data bases and then release that information in some format to Tech, solely so that Tech could then begin to pursue a class action lawsuit. Given the scope of this plan, it is, thus, hardly surprising that the United States and the Carriers have expressed concern with Tech's ultimate objective, with the United States declaring that such a process to try to identify class members would be unlawful and entirely improper, and with the Carriers expressing serious concern about being compelled to produce to the Plaintiff private identifying information for their customers to be used in this manner.
In Request No. 1 of the subpoenas duces tecum served upon each of the Carriers, Tech requests "documents sufficient to show all of the categories of Identifying Information in Your possession, custody or control about Customers that paid FET that was collected by You during any part of the Relevant Time Period." The subpoenas further define "Identifying Information" to include "without limitation, names, addresses, phone numbers, Social Security numbers, account numbers, billing records and any other personal or subscriber information." (
For its part, T-Mobile has submitted a declaration in which the carrier represents that it does not possess a master document that identifies whether and to what extent it has retained, or ever had, the requested customer information. (Doc. 184-4, Declaration of Gary McMillan) Accordingly, in order to respond to the first of the six categories of information subject to the subpoena, T-Mobile would need to review its historical customer records on a record-by-record basis. Furthermore, the company notes it is likely that much of the information sought for the period specified in the subpoena no longer exists. T-Mobile estimates that if it were required to retrieve all of the historic information potentially within its possession and control, the carrier would incur expenses in excess of $2 million — an amount the carrier submits is plainly excessive. Even after such an investment of time and resources, T-Mobile and the other Carriers have asserted that it is unlikely that they could provide some of the information requested. (
Likewise, Verizon maintains that to provide all of the information that Tech is ultimately seeking through the re-opened discovery process would require the carrier actually to create new computer programs for multiple billings systems and customer records, and it would then have to review hundreds of millions of historical records to extract the requested information. After this undertaking, the information obtained from these searches would still need to be matched. Verizon submits that as a non-party it should not have to bear the burden "of taking on this herculean and daunting task." (Doc. 187, at 11) Given the scope of its businesses, in order to comply with Tech's discovery requests, Verizon claims it would be forced to create computer programs for multiple billing systems, that would then pull the requested information, all of which thereafter would need to be matched. (Doc. 187-6, Declaration of Eric Schaefer at ¶¶ 14-17)
Sprint represents that it would face similar obstacles and burdens if it were required to respond to the first phase of discovery that the Plaintiff seeks, as well as costs attendant to the second phase of discovery that would necessarily have to be conducted for the discovery to have any conceivable relevance to the Plaintiff's efforts to identify class members. Much of the information that Sprint may have in its possession has been archived to computer tape that would need to be restored and loaded onto an existing database application. At that point, Sprint would need its technical personnel to write computer code to permit the database application to search the data for applicable customers, and this process would have to be run in stages given the vast volumes of information that would need to be searched — a process that Sprint estimates would take between two and three months. (Doc. 186-1, Declaration of Timothy M. Potter)
Notably, these estimates apply only to Sprint's wireline business, and additional efforts would need to be undertaken to search records from Sprint's wireless business, which is maintained separately, and would require an additional three to four weeks to review. (Doc. 186-1, Declaration of David Crockett) Moreover, Sprint makes these estimates only with respect to the first phase of discovery that would be triggered by the current subpoenas, and emphasizes that the Carrier would incur substantial additional burdens if ultimately forced to comply with an administrative subpoena from the IRS for its consumer records, which is what the Plaintiff ultimately must pursue in order to "cross check" IRS tax records (that the government will not produce) against Sprint's own customer data that it was able to gather.
Taken as a whole,
However, for the reasons discussed further below, Tech's motion should be denied for additional and even more compelling reasons, including the grave privacy considerations at play, and the overriding fact that the discovery sought would be futile given Tech's inability to make use of the information that he might obtain for class certification purposes.
While extremely burdensome, Tech's discovery requests also serve as the prelude to actions which necessarily implicate serious privacy concerns. It cannot be ignored that the discovery Tech currently seeks to compel would, on its own, be of little utility, and would not in itself permit Tech to file a renewed class-certification motion. Instead, to make use of the Carriers' customer data, it is now clear that Tech intends to have private customer information — such as social security numbers — "cross checked with the government's records." (Doc. 173, at 20) Plaintiff would have the court ignore this ultimate objective at this stage of the reopened and "limited" discovery proceedings, arguing that the discovery currently sought in the initial subpoenas is "not prohibited by the relevant privacy statutes." (
This assertion ignores the real issue here, which is Tech's ultimate discovery objective: Tech intends to have the Carriers identify and produce in some electronic format the Social Security numbers for its FET-paying customers for a three and one-half year period. If Tech is ultimately able to satisfy this aspect of his discovery plan, then he must engage in a far more intrusive exercise, a process which would implicate the privacy interests of millions of individuals, since he would need to find some way of requiring the IRS to compare information provided by the Carriers against the IRS' list of persons who filed tax returns in order to determine those individuals who may have paid FET, but who did not file income tax returns.
Tech apparently intends to accomplish this undertaking by having the court require the IRS to issue administrative summonses to the Carriers in order to obtain the private customer information of millions of unwitting individuals, and then compel the IRS to cross check this information against the IRS' own data. This, in our view, is an extraordinary proposition. At bottom, Tech would have us order this activity solely as an aid to his private litigation. Thus, we would direct four major communications carriers and an agency of the United States Government to engage in an extraordinary data mining effort affecting millions, and require them to examine the tax filing compliance history of countless cell phone customers, for the exclusive purpose of creating a mailing list for the Plaintiff to use in trying to identify willing class participants in this lawsuit.
When understood in this way, it is clear that Tech's requested discovery would inevitably trigger serious privacy concerns on the part of the Carriers in possession of sensitive customer information. Beyond these serious privacy implications, the discovery exercise that Tech seeks to compel would ultimately be futile in any event because the government has indicated its intention to resist issuing administrative subpoenas or conducting data manipulations to help Tech determine a potential class, and the government's position in this regard is supported by statute. The Carriers thus rightly urge the court to consider the motion to compel in the context of Tech's total discovery plan, and to look squarely at the issues of privacy and futility that are plainly implicated in this case. When so considered, we find that Tech's motion must be denied.
Tech dismisses the Carriers' concerns about their customer's privacy, and about being forced to produce social security numbers, as unspecified or unsupported in the law. But the Carriers have identified a number of threshold legal considerations that would be implicated by the unprecedented nature of Tech's ultimate discovery intentions.
Thus, Verizon identifies federal law designed to discourage improper use of citizens' Social Security numbers by the federal government, 5 U.S.C.A. § 552a (Privacy Act of 1974), and a 2005 report of the United States Government Accountability Office that recommended stronger protection of social security numbers in response to an increase in identity theft. U.S. Government Accountability Office, GAO-05-1016T, Social Security Numbers: Federal and State Laws Restrict Use of SSNs, Yet Gaps Remain (2005). (See Doc. 187, Ex. E) The GAO's report cites to state statutes that restrict the use, collection, display and disclosure of social security numbers. (
The Carriers have not provided the court with a 50-state survey of the state laws that restrict or regulate the disclosure of their citizens' social security numbers, but they have referred the court to one significant such law effective in California that provides as follows:
Cal. Civ. Proc. Code § 1985.3(f). Although the court appreciates that state privacy laws are not controlling of a discovery dispute in federal court,
Federal courts have been reluctant to require production of social security numbers given the sensitive nature of this private identifying information.
In consideration of the manifest privacy considerations that are implicated by the Plaintiff's ultimate discovery plan in this case, and further mindful of the legal protections that states have erected to shield against the unauthorized disclosure of their citizens' social security numbers, together with the concern for these confidentiality interests demonstrated in the foregoing case law, we agree with the Carriers that Tech's planned discovery of customer social security numbers and other personal identifying information is inappropriate and should not be permitted. We recognize that the Plaintiff would have us ignore these concerns for the present time, since his pending subpoenas do not on their own seek disclosure of this private information. But we decline to restrict our consideration to what is being requested in the subpoenas served upon the Carriers, because Tech has been forthright about the fact that he will ultimately have to seek this identifying information in order to fulfill his discovery objectives. Considering the very substantial initial burden required simply to comply with the current subpoenas, together with the privacy concerns that would immediately follow, we agree with the Carriers that the Plaintiff's motion to compel should be denied.
In addition to the excessively burdensome nature of the discovery Tech seeks, and the clear privacy implications of his ultimate discovery objectives, we find that Tech's motion to compel should be denied for the additional reason that it is ultimately futile. Although Tech takes great issue with the Carriers and the United States regarding this point, we find their position to be clearly compelling, and we agree with the United States that Tech has no legal basis — or ability — to require the United States to issue administrative summonses and perform a cross-check of the Carriers' records against the IRS' tax return information. Tech offers no persuasive legal arguments or citation to case law in support of his position that the highly unusual discovery process he envisions is permissible, let alone that it will be able to help determine a certifiable class.
In summary, rather than a very narrow and limited discovery process targeted at the Carriers themselves, it is clear that Tech ultimately seeks to compel the United States to issue administrative subpoenas for an improper purpose; to perform a cross-check on behalf of a private litigant that would disclose taxpayer information in a manner forbidden by federal law, and eventually undertake the burden and expense of identifying a potential class of plaintiffs that is certain to be over-inclusive. The IRS argues persuasively that it is not permitted to use private taxpayer information for the sole purpose of creating mailing lists in putative class action lawsuits, Tech has provided no persuasive justification for engaging in such a process, and the United States has properly indicated its intention to resist Tech's eventual demands.
As part of his overall discovery objectives, Tech would have the IRS obtain from the Carriers customer data, including private identifying information. As a means of doing so, Tech would apparently have the district court require the IRS to issue administrative summonses to the Carriers compelling the disclosure of this information. This step, however, would only be a precursor to the next step in Tech's discovery initiative, which would force the IRS to perform a cross-check of tax return records against information that the Carriers produced to the IRS pursuant to administrative summonses. Tech would then, presumably, use the results of this cross-check to determine a class. But Tech provides no support for the proposition that the district court may properly require the IRS to issue an administrative summons as part of the discovery process in this civil action, either as a means of identifying potential class members, or to help Tech discover facts to support his substantive legal theory underlying this case.
The Internal Revenue Code authorizes the Secretary of the IRS to issue administrative summonses for certain limited purposes specified in the Code:
26 U.S.C. § 7602. Nothing in this statute
Plaintiff simply has no answer to the United States' assertion that there is no legal basis to compel the IRS to issue administrative summonses to assist with discovery in this case, either for class-certification purposes or on the merits of his claims. Instead, the Plaintiff relies on argument and repeated assertions that the Carriers are merely the "collection agents" of the IRS, and, therefore, can be controlled by the IRS, presumably by forcing the Carriers to surrender customer information so that the IRS can then undertake the discovery Tech claims to require to seek class certification. We find no merit to Tech's suggestion that the IRS and the Carriers enjoy some sort of master-servant relationship that would enable the IRS to compel the Carriers to produce customer data for this purpose.
Moreover, it would be entirely improper for the court to compel the agency to take discretionary action. It is settled that a court may only compel an agency to take action that is legally required,
In this case, the IRS is not "required" to issue administrative summonses, or to take any action to require the Carriers to produce customer information, and it would be improper for the court to require that the IRS do so as part of the discovery process in this action.
The United States also contends that Tech's discovery and "cross-check" process would ultimately require the IRS to disclose taxpayer returns and return information, something that is expressly prohibited under federal law.
Although there are statutory exceptions to the nondisclosure rules, none is applicable in this case.
Finally, we agree with the United States that Tech's "cross-check" method of discovering potential class members would certainly result in an over-inclusive potential class, and would thus ultimately fail to satisfy the requirements of Rule 23 of the Federal Rules of Civil Procedure. We addressed this issue with the parties and the Carriers, and it appears Tech does not really dispute the fact that the cross-check process would ultimately yield individuals who, like Tech, did not have an obligation to file income taxes in 2006, as well as a number of other individuals who were required to file income tax returns, but who failed to do so. The United States has cast these two groups as "true non-filers" and "illegal non-filers." (Doc. 183, at 12) In this case, Tech has alleged that the United States failed to provide him and other "true non-filers" with sufficient notice of the availability of a tax refund for FET that was improperly withheld by the Carriers and submitted to the IRS.
However, as the United States points out, if Tech's "cross-check" discovery process is carried out, any resulting list would inevitably also include numerous "illegal non-filers" — and these individuals would have no right to the constitutional notice that "true non-filers" claim to have been owed. Indeed, Tech has acknowledged that illegal non-filers are not members of the class he is attempting to assemble. (Doc. 85, at 4) ("The United States argues that the proposed class would include `individuals who disregarded their legal obligation to file a 2006 income tax return.' The class, however, is limited to those taxpayers who `are entitled to (but have not yet received) a FET refund. . .'".)
Thus, the information ultimately revealed through the discovery process Tech proposes to implement — a discovery process, it should be remembered, that was initially described as narrowly tailored, limited and targeted — would eventually result in a potential class that is over-inclusive and likely not certifiable under Rule 23.
Finally, we note that the over-inclusiveness of this plan involves a separate, and substantial, conundrum for the United States, the Carriers and countless cell phone customers. As all parties concede, one by-product of providing Tech with his class action mailing list would be the creation of a separate, and potentially enormous, list of "illegal non-filers." Each of these people would be potentially subject to civil action or criminal prosecution by the United States as a result of the cross-match study commissioned by Tech. Entirely aside from the other concerns voiced by the Carriers, it is entirely understandable that these carriers would not want to gratuitously indulge in a costly, cumbersome enterprise which might lead to civil or criminal tax enforcement activity against their own customers simply to facilitate Tech's class action discovery. Yet, Tech's proposed resolution of this concern, which would apparently be that the IRS should not be permitted to use this information for tax enforcement purposes, simply creates a new dilemma, by both effectively enjoining tax law enforcement and immunizing a large class of non-compliant taxpayers. Tech provides no solution for this conundrum, and we cannot perceive of a solution which could permit this plan to move forward.
In reaching this conclusion, we appreciate the challenges Tech faces in this field when trying to identify a class of non-filing excise tax payers who may have been entitled to refunds. However, while we recognize these challenges, we cannot endorse an approach to resolving these issues which entails substantial burdens on non-parties in pursuit of information which is meaningless unless some form of data mining that is currently not permitted by law is undertaken using corporate records and IRS tax rolls.
Taken as a whole, therefore, even if the Carriers were required to furnish Tech with information about the customer information that they have in their possession or control, the information that would be produced after considerable effort and expense would have no independent value, and would not, on its own, be relevant for purposes of defining or populating the class in this case. Instead, Tech would require a separate second phase of discovery, which is not contemplated in the district court's order re-opening discovery.
In that second phase, Tech would have the district court force the IRS to compel the Carriers, through administrative summonses or otherwise, to provide the customer information, including private, identifying information, to the IRS so that the IRS could then perform a "cross check" of customer information against IRS tax information. This process in itself would violate federal law by requiring the IRS to disclose information about tax filers that must be kept confidential. Furthermore, the list of potential class members that would then be generated through work performed by the IRS would almost certainly be over-inclusive by including "true non-filers" and "illegal non-filers".
Thus, even after the burdensome, invasive, and impermissible discovery that Tech argues is warranted in this putative class action, the ultimate result would likely be an over-inclusive class that could not properly be certified in accordance with Rule 23. We do not believe that such a process is what the district court envisioned when it authorized "the