ANDY D. BENNETT, J., delivered the opinion of the court, in which FRANK G. CLEMENT, JR., P.J., M.S., and W. NEAL McBRAYER, J., joined.
Appellant TennCare enrollee has been receiving 24/7 care from a private duty nurse in the home of his grandparents in Martin, Tennessee. TennCare determined that he could receive adequate care for less cost in a special respiratory care unit in St. Francis Hospital in Memphis. Enrollee, through his grandparents as his co-conservators, filed an administrative appeal. The administrative law judge agreed with TennCare. Appellants appealed that decision to chancery court, which reversed the administrative law judge's decision as being arbitrary and capricious. TennCare appealed. We reverse the decision of the chancery court and affirm the administrative law judge's opinion.
Cody Wade is a twenty-six-year-old TennCare enrollee who is diagnosed with traumatic and anoxic brain injury, quadriplegia, blindness and other conditions. He is dependent on a ventilator, bed or wheelchair bound, nonverbal, and fed and medicated through a tube. He receives care twenty-four hours a day, seven days a week ("24/7") from a private duty nurse ("PDN") at his grandparents' home in Martin, Tennessee. His grandparents, Ronnie and Reba Wade, are his co-conservators.
An administrative hearing was held on November 21, 2013. The next month, the administrative law judge ("ALJ") held that "[t]he Petitioner failed to prove that a nursing home with a dedicated respiratory care unit is incapable of providing all of the services included in Petitioner's treatment plan." He emphasized that TennCare was only required to provide services that are adequate to treat the medical condition and are the least costly. The PDN service averaged $26,640 a month, while the facility's cost was approximately $18,000 a month. The initial order of the ALJ eventually became the final administrative order.
The Petitioners filed an "Emergency Motion to Stay Order of Administrative Agency Action Pending Judicial Review" that was granted by the chancery court. TennCare filed a motion to dismiss that the chancery court denied on June 13, 2014, holding that the Petitioners' emergency motion constituted a petition for judicial review. Relying on the testimony of the treating physician and a psychologist, the court determined that the treatment at the skilled respiratory care facility would not be "adequate" to treat Cody's medical condition. The court held that "there is substantial and material evidence in the record to support the testimony of Petitioners' treating medical professionals that the treatment [Cody] would receive in a skilled respiratory facility is not adequate to meet his medical needs." The chancery court reversed the administrative order. TennCare appealed.
Tennessee Code Annotated section 4-5-322(h) governs the judicial review of decisions made by administrative agencies. Publix Super Mkts., Inc. v. Tenn. Dep't of Labor & Workforce Dev., Labor Standards Div., 402 S.W.3d 218, 222 (Tenn. Ct. App. 2012).
Tenn.Code Ann. § 4-5-322(h). When reviewing a trial court's examination of an administrative agency's decision, the appellate court must determine "`whether or not the trial court properly applied the ... standard of review' found at Tennessee Code Annotated § 4-5-322(h)." Jones v.
In a case such as this, when clinical judgments are at issue, a special definition of "substantial and material evidence" applies. That definition is explained in a Grier v. Goetz, No. 79-3107, at 22-25 (M.D.Tenn. Feb. 5, 2008)
(emphasis in original).
Tennessee's Medicaid program is known as TennCare. Rosen v. Goetz, 129 Fed.
Right off the bat, the Attorney General invokes the goal of increasing access within existing resources. The first sentence of the State's statement of facts says that TennCare's goal is "the principled distribution of limited resources to provide medical services to the largest possible population." Of course, TennCare seeks to accomplish this goal in a myriad of ways not relevant to the instant situation. The pertinent statute for this case is Tenn.Code Ann. § 71-5-144:
In the context of medical necessity, TennCare's regulations define the term "adequate" to mean:
TENN. COMP. R. & REGS. 1200-13-16-.01(1).
In a case like this, it is very easy for a court to jump deeply into the facts and try to figure out what the proof indicates is best for Cody. But, we must be mindful of our role in an appeal under the Uniform Administrative Procedures Act ("UAPA"). Our job, as framed by the statute governing UAPA appeals and the issues raised by the parties, is to determine whether the decision of the ALJ is arbitrary and capricious and whether substantial and material evidence supports the ALJ's decision. Tenn.Code Ann. § 4-5-322(h).
After examining the law and evidence, the trial court stated:
The trial court's decision is summarized in the conclusion of its opinion: "the Court finds that Respondents' [TennCare's] decision in the final administrative order is arbitrary and capricious because it reflects a clear error in judgment. TennCare exceeded its statutory authority when it directed medical treatment that was not adequate for Petitioner."
The substantial and material evidence standard is to be applied to the decision of the administrative agency, not the argument of the party appealing. As noted earlier, "The trial court may reverse or modify the decision [of the agency] if the rights of the petitioner have been prejudiced because the administrative findings, inferences, conclusions or decisions are ... [u]nsupported by evidence that is both substantial and material in the light of the entire record." Tenn.Code Ann. § 4-5-322(h)(5)(A) (emphasis added). Thus, the trial court erred when it applied the substantial and material standard to the petitioners' proof. This error infects the court's entire conclusion because it leads to the decision that the skilled respiratory facility is not adequate to meet Cody's medical needs. Logically, requiring
In order to apply the substantial and material evidence standard, we must first decide on the effect of the testimony of the treating providers based on the criteria outlined in Grier. Under the terms of the consent decree, "`provider' means a health care provider eligible by professional qualifications to participate in TennCare, and who is acting within her scope of practice." Grier Consent Decree at 5. Dr. Robert Kennon, a psychologist, never treated Cody. He testified that he only evaluated Cody. Consequently, Dr. Kennon was not a "treating provider," and his opinions are not entitled to heightened consideration under the Grier standards. Similarly, Dr. Dana Nash is the Medical Director of Dove Health in Collierville, which includes a respiratory unit. She testified that her knowledge of Cody's condition came from conversations with Cody's attorney and a representative of Blue Care. She never examined Cody or reviewed his medical records. She, too, is not a "treating provider," and her opinions are not entitled to heightened consideration under the Grier standards.
April Laster and Freda Pond are both licensed practical nurses ("LPNs") who take care of Cody. Treating providers are not required to be physicians. See Grier Consent Decree at 5. In fact, the Grier Consent Decree contains a definition of "treating physician." "The term `treating physician [or clinician] refers to a health care provider who has provided diagnostic or treatment services for a beneficiary... for purposes of treating, or supporting the treatment of, a known or suspected medical condition." Grier Consent Decree at 6. The definition of "treating physician" suggests that it is a more restrictive term than "treating provider." TennCare, however, proposes that neither LPN can testify that Cody needs 24/7 PDN care because medically necessary services must be recommended by a professional acting within the scope of his or her license and LPNs cannot prescribe this sort of care. See TENN. COMP. R. & REGS. 1200-13-16-.05(1)(a). While this may be true, the LPNs can testify as to their duties, their experiences with Cody, and their observations of his condition.
April Laster testified to a daily routine with Cody that requires almost constant interaction and observation. "Cody's regimen needs and ordered treatments requires you 24 hours a day." She said that they monitor Cody continuously for signs of aspiration. "He has gastric reflux and will spit up or vomit at any time without any warning. You must suction his mouth immediate[ly] to prevent him from aspiration and position him to his left side to protect his airway." Ms. Laster also indicated that the monitors do not always alert her that Cody is vomiting. "But, I mean, if I'd not been in the room with him, you know, there was no way I would have known he was vomiting, because there's no machine that's going to go off and let you know that he's throwing up." She further testified:
Ms. Laster later indicated that Cody has one of the alarms that the proposed facility uses and "those alarms do not always go off when he vomits. It may once the airway is obstructed."
Freda Pond testified similarly, stating Cody could "be fine, nothing wrong with him, then the next thing you know, he's regurgitating ... So, like, April said, we have to reposition him very quickly, suction his mouth out to keep that [aspiration] from happening."
The LPNs' testimony is enlightening as to Cody's fragile condition. Their testimony does not, however, qualify for heightened consideration under the Grier standards. Such consideration deals with medical opinions, not fact statements. See Grier Consent Decree at 22 ("Medical opinions shall be evaluated as follows....").
Dr. Clendenin is without doubt a treatment provider under the Grier Consent Decree. He has provided his medical opinion that Cody requires 24/7 "round-the-clock, one-on-one nursing care." In his Declaration, which provides Cody's diagnoses, he summarizes Cody's care regimen and lists his medical equipment. Two paragraphs state Dr. Clendenin's medical opinion:
To determine whether Dr. Clendenin's medical opinion is to be given controlling weight, it must be tested against the criteria in the Grier Consent Decree. We must examine the doctor's clinical and laboratory findings and any objective evidence he uses to support his medical opinion. The Grier Consent Decree defines "objective evidence" only by what it may include:
Grier Consent Decree at 24.
In this instance, the term "objective evidence" addresses the source of the evidence rather than its quality. "Objective" refers to being externally verifiable rather than the product of an individual's perception. BLACK'S LAW DICTIONARY 1103 (8th ed.2004). It can also refer to evidence that can be supplied by disinterested sources. Id.; In re Apex Auto. Warehouse, L.P., 238 B.R. 758, 769 (Bankr.N.D. Ill. 1999) ("objective evidence is that which can be supplied by disinterested third parties."). In accordance with the last sentence of the above paragraph, TennCare has established a hierarchy of objective evidence:
TENN. COMP. R. & REGS. 1200-13-16-.01(21).
In the instant case, we need not dive into an analysis of the objective evidence
Without support from objective evidence, Dr. Clendenin's medical opinion that Cody requires "24-hour individual nursing care" will only be given controlling weight if it is "well-supported with clinical and laboratory findings derived from an examination of the enrollee or enrollee's medical records, ... provided, however, that the treating provider's opinion does not significantly deviate from the defendants' or MCC's opinion or objective evidence." Grier Consent Decree at 22-23 (emphasis in original). While everyone agrees on Cody's diagnosis and the treatment plan, there is significant disagreement over how and where that treatment should occur. Dr. Clendenin maintains that Cody needs "24-hour individual nursing care" at home. His opinion differs from that of TennCare, which wants to place Cody in a special respiratory care unit. Even if Dr. Clendenin's opinion is "well-supported with clinical and laboratory findings derived from an examination of the enrollee or enrollee's medical records," this significant difference of opinion prevents Dr. Clendenin's opinion from being given controlling weight by the Grier Consent Decree. Grier Consent Decree at 23.
Now that we have determined that Dr. Clendenin's medical opinion is not given controlling weight under the Grier Consent Decree, we proceed with an examination of whether the administrative decision is supported by substantial and material evidence. Substantial and material evidence is "`such relevant evidence as a rational mind might accept to support a rational conclusion'" and to furnish a "`reasonably sound factual basis for the decision being renewed.'" City of Memphis v. Civil Serv. Comm'n of City of Memphis, 216 S.W.3d 311, 316-17 (Tenn. 2007) (quoting Jackson Mobilphone Co., 876 S.W.2d at 110-11). "Resolving conflicting evidence is for the agency." Wayne Cnty. v. Tenn. Solid Waste Disposal Control Bd., 756 S.W.2d 274, 281 (Tenn. Ct. App. 1988). The reviewing court may not substitute its judgment concerning the weight of the evidence for that of the agency as to questions of fact. Jones, 94 S.W.3d at 501. "We may not reverse an administrative decision supported by substantial and material evidence solely because the evidence could also support another result." Martin v. Sizemore, 78 S.W.3d 249, 276 (Tenn. Ct. App. 2001). Rather, we may reverse an administrative determination only if a reasonable person would necessarily arrive at a different conclusion based on the evidence. Id.
The administrative hearing produced a large amount of evidence in a relatively short time. Fortunately, most of it is not disputed. There is no dispute on Cody's diagnosis. The only dispute is over how and where his treatment should occur. TennCare's witness, Dr. David Thombs, testified that he had reviewed Cody's medical records. He indicated that Cody could be placed in a special respiratory care unit. He stated that he had visited the facility, spending about an hour on the unit. Dr. Thombs described it as "a specialized unit for the treatment of patients who need ventilator care, have a tracheostomy or then need to have some improvement in their pulmonary function so that they don't have the need of ventilator care." He noted that "there are two sets of alarms that a patient would trigger should they have difficulty." Dr. Thombs reviewed Cody's medical records and testified as to Cody's condition. In particular, he discussed two hospitalizations, episodes of sudden heart rate increases, the discovery that Cody had "a form of hydrocephalus," and seizure activity. Dr. Thombs testified "that for the diagnosis or treatment of the
When questioned about the facility's proximity to Cody's family, Dr. Thombs testified that "[e]very effort is made to find a unit that is as close to the family as possible, but in terms of defining medical necessity, it is not taken into consideration." It was further brought out that Dr. Thombs had never "disagreed with BlueCare regarding the issue of less expensive facility versus private duty nursing 24/7." He had never seen or examined Cody Wade. Dr. Thombs expressly disagreed with Dr. Nash's and Dr. Kennon's opinions that Cody could not be adequately cared for if he was away from his family.
TennCare's other witness was Yolandra Trezevant, who was the unit manager of the ventilator unit at Signature Healthcare in Memphis. She testified that it was a separate unit on the fourth floor of St. Francis Hospital and that it served patients with the type of needs Cody had. Approximately ten staff members who could take care of Cody were there at all times, including nurses and respiratory therapists. A pulmonologist was on call at all times. The unit has vent alarms that can be heard "throughout the hallway" if there is a pressure problem with the ventilator. There is also an alarm system that monitors heart rate and oxygen saturation. The unit is 30 seconds away from the emergency room. Family can visit any time. Ms. Trezevant also stated that she had never met Cody.
Cody's main medical witness was Dr. Clendenin, who was his treating physician. In his brief deposition, Dr. Clendenin testified that, "Due to Cody's medical conditions, he's a — a total-care patient, requiring constant, 24-hour-a-day, 7-day-a-week medical care on a one-on-one basis because of his apneic episodes and seizures and the ventilator management and other issues that he has. He needs one-on-one monitoring and care from a nursing standpoint." We have already concluded, however, that under the Grier Consent Decree Dr. Clendenin's medical opinion receives "minimal weight." Grier Consent Decree at 23.
Two of Cody's nurses, April Laster and Freda Pond, testified as to Cody's condition and their activities. Both felt that it was vitally important for someone to be actually with and watching Cody at all times because he would vomit without warning, requiring action on their parts, and the alarms did not always go off.
Cody's grandfather, Ronnie Wade, testified that he assisted the nurses sometimes. He stated that he could calm Cody down when his heart rate got too high.
Dr. Kennon testified that taking Cody away from his home "would potentially erode Cody's quality of life." He said it could be traumatic for Cody and "psychologically imprisoning." He further stated that Cody's coping skills were "questionable." In his professional opinion, placing Cody in the facility was not adequate. Dr. Kennon had never treated Cody or performed any psychological tests on him.
Dr. Nash testified about the importance of family in a patient's care. She said that care that deprived him of contact with his family would not be adequate for Cody. She said that her knowledge of Cody's condition came from conversations with Cody's attorney and a representative of BlueCare. She never examined Cody or reviewed his medical records.
As stated earlier, this court cannot reverse an administrative decision that is
The trial court found that the administrative decision was arbitrary and capricious because it reflected a clear error in judgment. "In its broadest sense, the [arbitrary and capricious] standard requires the court to determine whether the administrative agency has made a clear error in judgment." Jackson Mobilphone, 876 S.W.2d at 110-111. "An arbitrary decision is one that is not based on any course of reasoning or exercise of judgment or one that disregards the facts or circumstances of the case without some basis that would lead a reasonable person to reach the same conclusion." Id. at 111 (citations omitted).
We do not find that the administrative decision is arbitrary and capricious. The TennCare enrollee, Cody, bears the burden of proof. TENN. COMP. R. & REGS. 1200-13-16.08. The administrative law judge found Cody did not prove that 24/7 PDN service was medically necessary. Phrased another way, Cody failed to prove that the ventilator unit was not adequate to meet his needs. The administrative law judge noted that none of Cody's treatment providers had any first-hand knowledge of the facility to which TennCare proposed Cody be transferred. Both Dr. Thombs and Ms. Trezevant testified that the respiratory care unit was designed to serve patients who require ventilators, like Cody. The unit is located in a hospital and is 30 seconds from the emergency room. Each patient room has all the equipment necessary for treatment and redundant monitoring systems that alert staff to any problems.
Cody makes a strong argument that the administrative law judge did not consider the effect of removing him from his home and his grandparents. The testimony of Dr. Nash and Dr. Kennon supports this contention, but only hypothetically. Neither doctor ever treated or tested Cody. There is testimony that his grandfather can calm Cody down as evidenced by a lowering of Cody's heart rate. While undoubtedly beneficial, this testimony does nothing to prove that the unit in question cannot adequately care for Cody. As previously noted, Dr. Clendenin's testimony receives only minimal weight.
We are not unmindful of Cody's plight. We understand why his family believes he should stay where he is and receive 24/7 PDN care. It has been successful so far. But TennCare is a program of limited funds. The State's expressed goal is to stretch those funds as far as they can go to help as many people as possible. The law requires that a person receive adequate medical treatment at the lowest cost. The administrative law judge determined that the respiratory care unit could provide Cody with adequate care at a lower cost than the care he is receiving now. It has not been proved that the administrative law judge made a clear error in judgment. The decision is not arbitrary and capricious.
The trial court decision is reversed. Costs of appeal are assessed against the Bureau of TennCare.