DAVID HITTNER, District Judge.
Pending before the Court are Defendant Paychex, Inc.'s Motion to Compel Arbitration and Dismiss or Stay, Defendant's Motion to Transfer Venue to Western District of New York, and Plaintiffs' Motion for Leave to Amend the Complaint. Having considered the motions, submissions, and applicable law, the Court determines the motion to compel arbitration should be granted, the motion to transfer venue should be denied as moot, and the motion
I. BACKGROUND
Defendant Paychex, Inc. ("Paychex") provides human resource services, such as payroll and employee benefits, to businesses. In October 2010, Plaintiffs W.L. Doggett LLC and Doggett Heavy Machinery Services, LLC (collectively, "Doggett") entered into an agreement with Paychex whereby Paychex was to provide various human resource services to Doggett. Specifically, Doggett and Paychex signed a "Paychex Major Market Services Agreement" and "Paychex Human Resource Services Agreement" (collectively, the "Contracts").
Doggett alleges that, in 2013, more than 1,000 Doggett employees or their dependents had their personal information and identities stolen due to Paychex's failure to terminate a former Doggett employee's access to the Paychex system when requested to do so by Doggett. Doggett has filed suit against Paychex and ten unidentified defendants (John Does 1-10) for the events related to this alleged identify theft, bringing the following causes of action in its first amended complaint, which was filed May 2, 2014: negligence, negligence per se, gross negligence, negligent training and supervision, fraudulent inducement, negligent misrepresentation, conversion, unauthorized access of a protected computer system with intent to defraud in violation of the Computer Fraud and Abuse Act, breach of contract, and breach of the duty of good faith and fair dealing.
Paychex moves to compel arbitration for two reasons: the parties allegedly agreed to have an arbitrator decide whether their claims must be arbitrated; and, even if the court were to decide whether their claims must arbitrated, this case allegedly falls within the scope of an arbitration agreement between the parties. "Ordinarily, whether a claim is subject to arbitration is a question for a court. However, if the parties have clearly and unmistakably agreed to arbitrate arbitrability, certain threshold questions — such as whether a particular claim is subject to arbitration — are for the arbitrator, and not a court, to decide." Crawford Prof'l Drugs, Inc. v. CVS Caremark Corp., 748 F.3d 249, 262 (5th Cir.2014) (citation omitted). Such a so-called "delegation provision" is an "agree[ment] to arbitrate gateway questions of arbitrability, such as ... whether [the parties'] agreement covers a particular controversy." Douglas v. Regions Bank, 757 F.3d 460, 462 (5th Cir. 2014) (alternation in original) (quoting Rent-A-Center, W., Inc. v. Jackson, 561 U.S. 63, 68-69, 130 S.Ct. 2772, 177 L.Ed.2d 403 (2010)) (internal quotation marks omitted). An arbitrator must decide arbitrability if (1) the parties clearly and unmistakably intended to delegate the power to decide arbitrability to an arbitrator; and if
First, the Court must examine the delegation provision to determine whether the parties clearly and unmistakably intended to delegate the power to decide arbitrability to an arbitrator. Id. A delegation provision "need not recite verbatim that the parties agree to arbitrate arbitrability in order to manifest clear and unmistakable agreement." Hous. Ref., L.P. v. United Steel, Paper & Forestry, Rubber, Mfg., Energy, Allied Indus. & Serv. Workers Int'l Union, 765 F.3d 396, 410 n. 28 (5th Cir.2014). A delegation provision that gives an arbitrator the authority to resolve disputes relating to the "enforceability," "validity," or "applicability" of an arbitration agreement constitutes clear and unmistakable evidence that the parties intended to arbitrate arbitrability. See, e.g., Rent-A-Center, 561 U.S. at 71-72, 130 S.Ct. 2772; Douglas, 757 F.3d at 462 & n. 3; Aviles v. Russell Stover Candies, Inc., 559 Fed.Appx. 413, 414 (5th Cir.2014). In addition, "[e]xpress incorporation of the [Rules of the American Arbitration Association] constitutes clear and unmistakable evidence that the parties agreed to arbitrate arbitrability." Crawford Prof'l Drugs, 748 F.3d at 262-63 (citing Petrofac, Inc. v. DynMcDermott Petroleum Operations Co., 687 F.3d 671, 675 (5th Cir.2012)).
It is undisputed both Doggett and Paychex entered into and signed the Contracts that each included an identical arbitration agreement, which in turn included an identical delegation provision. The arbitration agreement provides, "[A]ny dispute arising out of, or in connection with the [Contracts] will be determined only by binding arbitration in Rochester, New York, in accordance with the commercial rules of the American Arbitration Association."
Because there is a clear and unmistakable delegation provision, the Court would normally move to the second step of the analysis: whether the assertion of arbitrability is wholly groundless. However, because Doggett contends the arbitration agreement should not be enforced due to public policy and unconscionability, the Court will address whether these contentions bar enforcement of the delegation provision.
"[A] delegation provision is simply an additional, antecedent agreement that is severable from the remainder of the arbitration agreement." Aviles, 559 Fed. Appx. at 414 (quoting Rent-A-Center, 561 U.S. at 70-71, 130 S.Ct. 2772) (internal
Here, Doggett challenges the arbitration agreement on public policy and unconscionability grounds. Specifically, Doggett contends arbitration of its claims in this case would be contrary to public policy because confidential arbitration proceedings, as opposed to public litigation proceedings, would undermine prevention of identity theft. Doggett contends arbitration of its claims would be unconscionable because it did not contemplate at the time it signed the Contracts that massive identify theft would occur, the contractual language requiring arbitration is boilerplate, and Paychex had the bargaining power when negotiating the Contracts. All of these contentions are challenges to the arbitration agreement as a whole or to the Contracts as whole; they are not challenges to the delegation provision specifically.
Even though there is a clear and unmistakable delegation provision, an arbitrator should decide arbitrability only if the assertion of arbitrability is not wholly groundless. Douglas, 757 F.3d at 463-64 (5th Cir.2014). Assertion of arbitrability is not wholly groundless if, on the one hand, there is a plausible and legitimate argument that the arbitration agreement covers the present dispute, and, on the other hand, a plausible and legitimate argument that it does not. Id. at 463. Although such inquiry necessarily requires the court to examine the arbitration agreement, this inquiry is limited, and the resolution of the plausible and legitimate arguments regarding arbitrability must be reserved for the arbitrator. Id.
Here, Doggett contends the arbitration agreement does not cover the present dispute because Doggett did not contemplate at the time it signed the Contracts that massive identify theft would occur. In other words, Doggett contends its tort claims regarding identify theft are not related to the arbitration agreement contained in the Contracts for human resource services. On the other hand, Paychex contends the parties did contemplate identify theft when they signed the Contracts because the Contracts contain a confidentiality section that required Paychex to use reasonable care to prevent the disclosure of confidential client information. Further, Paychex contends Doggett's position is undercut by its first amended complaint wherein it states it entrusted Paychex with the personal information of its employees and their dependents and relied on Paychex's representations that it would safeguard the personal information. It is undisputed the Contracts were for human resource services and Doggett or Doggett's employees had to provide Paychex with their or their dependents' personal information in order for Paychex to be able to provide Doggett the human resource services. The Court finds both parties' contentions regarding whether the claims in this case fall within the scope of the arbitration agreement are plausible and legitimate. Therefore, the assertion of arbitrability is not wholly groundless. Accordingly, an arbitrator, not the Court, is to decide whether this case falls within the scope of the arbitration agreement.
In addition, Doggett contends the arbitration agreement should not be enforced due to public policy and unconscionability, for reasons explained supra. On the other hand, Paychex contends any public policy regarding protection of personal information can be furthered equally through arbitration as through judicial proceedings. As to unconscionability, Paychex contends arbitration of claims regarding identify theft does not come as a surprise to Doggett because the arbitration section of the Contracts is directly beneath a confidentiality section that required Paychex to use reasonable care to prevent the disclosure of confidential client information, Doggett negotiated other parts of the Contracts so it could have sought to change the arbitration agreement, and Doggett is a large company with competent counsel. The Court finds both parties' contentions regarding the public policy and unconscionability issues are plausible and legitimate. Therefore, the assertion of arbitrability is not wholly groundless. Accordingly, the resolution of these issues is reserved for an arbitrator.
The parties clearly and unmistakably intended to delegate the power to decide arbitrability to an arbitrator, Doggett has not challenged the delegation provision specifically, and Paychex's assertion of arbitrability is not wholly groundless. Accordingly, Paychex's motion to compel arbitration is granted. The parties are hereby ordered to submit the arbitrability of this case to an arbitrator in accordance with the delegation provision. The arbitrator is to decide whether the claims in this case should be arbitrated, including whether the claims fall within the scope of the arbitration agreement and whether the arbitration agreement should not be enforced due to public policy or unconscionability. Because the arbitrability of all the claims in this case must be arbitrated, this case is dismissed.
Because the Court has found arbitration is necessary, Paychex's motion to transfer venue to the Western District of New York is moot and thus is denied without prejudice. If the arbitrator determines some or all of Doggett's claims are not subject to arbitration and Doggett refiles such claims in federal court, Paychex may reurge its motion to transfer venue.
After the time for briefing the motion to compel arbitration had expired, Doggett moved for leave to amend its complaint a second time to add detail to its negligence per se claim and to add two causes of action: violation of the Texas Theft Liability Act, and harmful access by a computer.
Based on the foregoing, the Court hereby