DAVID NUFFER, District Judge.
Defendant Aetna Life Insurance Company ("Aetna") moves for summary judgment in this ERISA dispute. Aetna originally filed a motion for summary judgment
Plaintiff Joel J. ("Joel") also filed a Motion for Summary Judgment ("Joel's Motion").
1. Plaintiff Joel J. is a resident of New Jersey, and through his employment he is the participant in a group health benefits plan (the "Plan") sponsored by his employer, Norris, McLaughlin & Marcus, P.A., and funded and administered by Aetna.
2. The Plan provides that treatment for mental health conditions on an inpatient or outpatient basis "are Covered Medical Expenses to the same extent as charges incurred for the treatment of any other disease."
3. The Plan states that "[t]he benefits shown in [the] Summary of Coverage are available for you and your eligible dependents."
4. The Plan requires "certification" for hospital and residential treatment facility admissions and states that if treatment is not certified, payment of benefits may be reduced or denied.
5. The Plan requires certification for services in connection with hospital or residential treatment admissions for alcoholism, drug abuse, or mental disorders.
6. The Plan also states:
7. The Plan excludes coverage "for services and supplies not
8. Pursuant to the Plan, "[a] service or supply furnished by a particular provider is necessary if Aetna determines that it is appropriate for the diagnosis, the care or the treatment of the disease or injury involved."
9. The Plan defines a "Residential Treatment Facility — Mental Disorders" as an institution that meets all of the following criteria:
10. The Plan defines
11. The Plan includes instructions for submitting an appeal of denied coverage and provides 180 days from the date of denial to submit the first appeal.
12. The Plan also states that Plan participants "may" request a second level of appeal but requires that the second appeal be filed within sixty days of denial of the first level appeal.
13. Joel's daughter, Laura, was admitted to New Haven, a licensed residential treatment center in Spanish Fork, Utah, on May 16, 2009, and stayed until January 1, 2013.
14. On July 13, 2009, Jacqueline Fairbanks, an employee of New Haven, called Aetna to request certification from Aetna for Laura's stay at New Haven.
15. Ms. Fairbanks spoke to Aetna employee Larry Silva, who provided Ms. Fairbanks with certain policy information and asked Ms. Fairbanks to respond to a series of questions relating to New Haven to determine whether New Haven met the admission criteria set forth in the Plan.
16. Ms. Fairbanks informed Mr. Silva that, among other things, New Haven did not have an on-site licensed behavioral health provider twenty-four hours per day, seven days per week.
17. Based on Ms. Fairbanks's answers to Mr. Silva's questions, Mr. Silva informed Ms. Fairbanks that the Plan's criteria for a Residential Treatment Facility were not met, and therefore Aetna could not certify Laura's stay as it would not be a covered service.
18. Mr. Silva asked Ms. Fairbanks whether they needed any referrals to in-network facilities and she responded that the family wanted to keep Laura at New Haven.
19. That same day, Aetna sent Joel a letter denying the claim. In the letter, Aetna stated:
20. Joel appealed Aetna's denial by letter dated January 4, 2010.
21. Joel's January 4, 2010 letter stated that his appeal was based on his belief that New Haven had contacted Aetna and assured coverage; that the services were justified under the "Group Policy;" and that the pre-certification had been met in light of the verification of benefits provided by Aetna to New Haven.
22. On January 28, 2010, Aetna informed Joel that it was upholding its denial.
23. Joel requested various documents from Aetna to better understand the basis for Aetna's denial and, on March 9, 2010, Aetna sent copies of Joel's appeal and the original denial; a summary plan description for the Plan; the summary of certificate for the Plan; a copy of New Haven's licensure as a residential treatment facility in the State of Utah; a copy of New Haven's Utah Department of Health licensure; and a copy of the Level I denial letter.
24. On May 18, 2010, Joel requested a second level appeal by sending Aetna a letter stating that Aetna's January 2010 letter did not respond to the points and questions raised in his first appeal; that Aetna had not provided any documents with its March 9, 2010 letter Joel did not already have; that New Haven was licensed in the State of Utah and met all the requirements under the definition of Residential Treatment Facility in the Plan; and that Aetna should overturn its decision to deny his benefits claim based on this language.
25. On June 2, 2010, Aetna informed Joel that his May 18, 2010 appeal was untimely because it had not been made within sixty days from the date he received Aetna's adverse benefit decision in response to his first level appeal.
26. On August 19, 2011, New Haven sent Aetna another appeal letter submitting a Provider Appeal.
27. New Haven restated Joel's arguments and insisted Aetna had improperly denied Plaintiff's claim because New Haven is "a licensed organization . . . providing diagnostic, therapeutic or psychological services for behavioral health conditions" which meets the Plan's definition of a Behavioral Health Provider, and because New Haven provides care 24 hours per day/7 days a week" it satisfies Aetna's requirement that there be an "On-site licensed
28. Aetna responded to New Haven on October 25, 2011, stating that the Provider Appeal was untimely and would therefore not be considered.
29. Joel filed a complaint initiating this case on October 29, 2012.
Summary judgment is appropriate if "there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law."
In an Employee Retirement Income Security Act
Aetna asserts it clearly retained discretionary authority because the Plan language states that coverage may be denied "for services and supplies not necessary, as determined by Aetna."
The dispositive issue in this case is whether New Haven satisfied Aetna's requirements to be considered a Residential Treatment Facility, which, in turn, depends upon the interpretation of the term "Behavioral Health Provider" as it is used in the Plan. This is a decision that is made by interpreting a term in the Plan, not deciding whether a service or supply is "necessary." Because the Plan does not grant Aetna discretion to interpret the terms of the Plan, but only grants Aetna discretion to make determinations regarding "services and supplies not necessary,"
"In interpreting an ERISA plan, the court examines the plan documents as a whole and, if unambiguous, construes them as a matter of law."
Aetna refused to pay Joel's claim because, in Aetna's interpretation, New Haven did not qualify as a "Residential Treatment Facility" under the Plan. The Plan lists the requirements a facility must have in order to qualify as a "Residential Treatment Facility" under the Plan. One of the requirements is that an institution must have an "on-site licensed Behavioral Health Provider 24 hours per day/7 days a week."
There is no ambiguity in the meaning of these terms. A facility may qualify as a "Residential Treatment Facility" under the Plan in two ways: (1) the facility may have an organization that is licensed to provide the listed services on-site 24 hours per day/7 days a week, or (2) the facility may have a professional that is licensed to provide the listed services onsite 24 hours per day/7 days a week. If the facility has a "licensed organization or professional providing diagnostic, therapeutic or psychological services for behavioral health conditions" that is "on-site . . . 24 hours per day/7 days a week," then the facility will be considered a "Residential Treatment Facility" under the Plan. This language is unambiguous, and will therefore be construed as a matter of law.
Joel argues New Haven qualifies as a Residential Treatment Facility because the New Haven facility itself—which is on-site 24/7—is an organization licensed as a residential treatment program and therefore is a licensed Behavioral Health Provider under the terms of the Plan.
The Plan's definition of a Behavioral Health Provider requires more than being a licensed organization. The organization must also "provid[e] diagnostic, therapeutic or psychological services for behavioral health conditions.
This interpretation does not render superfluous the "organization" or "professional" distinction in the Plan's language. This argument has been advanced previously in a California federal district court regarding this exact same Plan language, and was rejected.
This persuasive reasoning applies directly to this case. New Haven alone cannot provide diagnostic, therapeutic, or psychological services without a licensed professional on-site. It needs a licensed professional there, on-site, to provide such services. The licensed professional can be an individual, or the professional can be part of an organization that is licensed to provide the necessary services under the Plan. It does not matter whether the "Behavioral Health Provider" is a single professional or an organization of professionals. As long as a "licensed organization or professional providing diagnostic, therapeutic or psychological services for behavioral health conditions" is "on-site . . . 24 hours per day/7 days a week," then the facility will be considered a "Residential Treatment Facility" under the Plan. This interpretation is reasonable and preserves the distinction between "organization" and "professional" while rejecting the unreasonable argument that New Haven itself could provide services to a patient.
Because New Haven did not have a licensed Behavioral Health Provider on-site 24 hours per day/7 days a week, Aetna's denial of coverage was consistent with the terms of the Plan.
IT IS HEREBY ORDERED that Aetna's Amended Motion
IT IS FURTHER ORDERED that Aetna's original motion for summary judgment
IT IS FURTHER ORDERED that the motion for hearing
IT IS FURTHER ORDERED that because this Memorandum Decision and Order refers to material filed under seal, the parties shall meet and confer and Aetna shall file within fourteen (14) days an agreed redacted version of this Memorandum Decision and Order.
The Clerk is directed to close the case.