HENRY E. HUDSON, District Judge.
This is a putative class action for damages under the Fair Debt Collection Practices Act ("FDCPA"), 15 U.S.C. § 1692 et seq. It is presently before the Court on Defendants' Motion to Dismiss. The Court will dispense with oral argument because the facts and legal contentions are adequately presented in the materials before the Court, and oral argument would not aid in the decisional process. For the reasons stated below, Defendants' Motion will be denied.
At issue in this case are certain debt-collection letters allegedly sent by the Law Offices of Rubenstein and Cogan ("the Law Offices"). Plaintiffs Jason L. Bicking ("Bicking") and Cathleen B. Mauro ("Mauro," or together with Bicking, "Plaintiffs") allege that the Law Offices sent dunning letters
(Id.)
On February 2, 2011, Plaintiffs filed this action alleging that the Verification Notice "failed to inform the consumer that in order to obtain validation of the alleged debt and/or the name and address of the original creditor[,] the request must be `in writing' in violation of 15 U.S.C. § 1692g(a)(4) and (5) and § 1692e(10)." (Id. at 128.) Plaintiffs seek damages not only against the Law Offices, but also against their alleged "owner[s] and operator[s]," Mitchell Rubenstein and Michael R. Cogan, in their personal capacities. (Id. at ¶¶ 7, 8, 18.)
Defendants filed the instant Motion to Dismiss pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure on April 1, 2011. Defendants contend that the Verification Notice clearly advised Plaintiffs of their rights under Section 1692g(a)(4) and (5), and Plaintiffs have not alleged any false representations or deceptive means in violation of Section 1692e(10). Plaintiffs have responded, and Defendants have replied. The matter is ripe for decision.
Rule 8 of the Federal Rules of Civil Procedure provides that "[a] pleading that states a claim for relief must contain ... a short and plain statement of the claim showing that the pleader is entitled to relief." Fed.R.Civ.P. 8(a)(2). "A motion to dismiss under Rule 12(b)(6) tests the sufficiency of a complaint ... it does not resolve contests surrounding the facts, the merits of a claim, or the applicability of defenses." Republican Party of N.C. v. Martin, 980 F.2d 943, 952 (4th Cir. 1992).
To survive a motion to dismiss, a complaint must contain sufficient factual information to "state a claim to relief that is plausible on its face." Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570, 127 S.Ct. 1955, 1974, 167 L.Ed.2d 929 (2007). Mere labels and conclusions stating that the plaintiff is entitled to relief are not enough. Id. at 555, 127 S.Ct. at 1964-65. "[N]aked assertions of wrongdoing necessitate some factual enhancement within the complaint to cross the line between possibility and plausibility of entitlement to relief." Francis v. Giacomelli, 588 F.3d 186, 193 (4th Cir.2009) (internal quotation marks omitted).
A complaint achieves facial plausibility when it contains sufficient factual allegations supporting the reasonable inference that the defendant is liable for the misconduct alleged. Twombly, 550 U.S. at 556, 127 S.Ct. at 1965; see also Ashcroft v. Iqbal, ___ U.S. ___, 129 S.Ct. 1937, 1949, 173 L.Ed.2d 868 (2009). This analysis is
Congress enacted the FDCPA in 1977 "to eliminate abusive debt collection practices by debt collectors ... and to promote consistent State action to protect consumers against debt collection abuses." 15 U.S.C. § 1692(e). Toward that end, Section 1692g(a) sets forth specific guidelines that debt collectors must follow when sending collection letters. It provides:
15 U.S.C. § 1692g(a) (emphasis added).
Plaintiffs here allege that Defendants' Verification Notice violated subsections (a)(4) and (5) because it failed to inform Plaintiffs that their requests under those subsections needed to be made in writing. Defendants counter that "[t]he notice clearly informed the plaintiffs of their right to" contact the Law Offices to dispute the debt or request the name and address of the original creditor, and that "[i]f anything, [Defendants] expanded the rights available to plaintiffs by not limiting the means by which they could make such requests." (Defs.' Mem. Supp. Mot. Dismiss 4-5.)
Several district courts have confronted this precise issue in recent years. As far as this Court can tell, all of them have held that a debt collector's failure to include the "in writing" requirement violates subsections (a)(4) and (5) of Section 1692g. See, e.g., Welker v. Law Office of Daniel J. Horwitz, 699 F.Supp.2d 1164, 1170 (S.D.Cal.2010); Beasley v. Sessoms & Rogers, P.A., No. 5:09-CV-43-D, 2010 WL 1980083, at *6-7, 2010 U.S. Dist. LEXIS 52010, at *18-19 (E.D.N.C. Mar. 1, 2010) (holding that failure to include "in writing" requirement violated § 1692g(a)(4)); (Nero v. Law Office of Sam Streeter, P.L.L.C., 655 F.Supp.2d 200, 206 (E.D.N.Y.2009)
This Court agrees. "The plain meaning of § 1692g is that debtors can trigger the rights under subsection (a)(3) by either an oral or written `dispute,' while debtors can trigger the rights under subsections (a)(4) and (a)(5) only through written dispute." Camacho v. Bridgeport Fin. Inc., 430 F.3d 1078, 1081 (9th Cir. 2005) (emphasis added). "[I]f a consumer contests a debt by telephone rather than in writing, the consumer will inadvertently lose the protections for debtors set forth in the FDCPA; the debt collection agency would be under no obligation to verify the debt and cease all collection efforts as required by § 1692g(b)." Withers v. Eveland, 988 F.Supp. 942, 947 (E.D.Va.1997); see also 15 U.S.C. § 1692g(b) ("If the consumer notifies the debt collector in writing... that the debt ... is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt... until the debt collector obtains verification of the debt[,] ... or the name and address of the original creditor ...").
Moreover, this Court must evaluate the allegedly offending language in the Verification Notice from the perspective of the "least sophisticated debtor." United States v. Nat'l Fin. Servs., Inc., 98 F.3d 131, 135 (4th Cir.1996); Creighton v. Emporia Credit Serv., Inc., 981 F.Supp. 411, 414 (E.D.Va.1997). Where the debt collector fails to advise that the debtor's requests under subsections (a)(4) and (5) "must be in writing, the least sophisticated consumer is not simply uncertain of her rights under the statute, she is completely unaware of them." Grief, 217 F.Supp.2d at 340.
The fact that Mauro may have disputed her debt in writing (see Defs.' Reply Mem. Supp. 2) does not alter this Court's conclusion. Indeed, because the FDCPA is a strict liability statute, "evidence of actual deception is unnecessary." Nat'l Fin. Servs., Inc., 98 F.3d at 139; see also Grief, 217 F.Supp.2d at 340. "Whether the debt collector's letter complies with the statute is determined objectively; the inquiry is whether an `unsophisticated consumer or debtor' would be confused by the contents of the letter." McKinney v. Cadleway Props., Inc., 548 F.3d 496, 503 (7th Cir.2008).
Nor does it matter whether Defendants would have honored an oral request. Nero, 655 F.Supp.2d at 206. A debt collector's statutory duty to verify the debt does not arise unless and until the debtor disputes the debt in writing. Id. Absent some mention of the "in writing" requirement, the least sophisticated debtor may very well dispute the debt only orally, and therefore never trigger the collector's duty to verify the debt. Plaintiffs have clearly stated a claim under Section 1692g(a)(4) and (5) of the FDCPA.
For similar reasons, Plaintiffs have also stated a claim under Section 1692e(10).
As explained above, Defendants' failure to include the "in writing" requirement could easily deceive the least sophisticated debtor into believing that oral notice is sufficient, and therefore cause the consumer to forfeit his or her rights under subsections (a)(4) and (5) of Section 1692g. The alleged violations of Sections 1692g(a)(4) and (5) therefore also state a claim under § 1692e(10).
For the reasons stated above, Defendants' Motion to Dismiss will be denied.
An appropriate Order will accompany this Memorandum Opinion.