James P. Jones, United States District Judge.
In this diversity action, an insurance agency and its individual owner seek declaratory and injunctive relief against an insurance company, in an effort to preclude the company from enforcing certain changes in the financial arrangements between the parties. The insurance company has moved to dismiss the Complaint for failure to state a claim. The motion requires the court to construe the contract between the parties under Virginia law. For the reasons stated hereafter, the Motion to Dismiss will be granted in part and denied in part.
As alleged in the Complaint, the defendant Nationwide Mutual Insurance Company and its affiliated companies (collectively, Nationwide) "operate[ ] a property and casualty insurance business throughout the United States using a network of independently contracted insurance agents who agree to place their clients exclusively with Nationwide." Compl. ¶ 1, ECF No. 1. Effective May 1, 1994, Nationwide entered into a Corporate Agency Agreement (Agency Agreement) with the plaintiffs, Potter Insurance Agency, Inc., (Agency) and the owner of the Agency, Patrick A. Potter (Principal or Mr. Potter). The Agency Agreement provides that the Agency will represent Nationwide exclusively. The Agency Agreement has an indefinite term, but is subject to cancellation by either the Agency or Nationwide at any time with or without cause upon written notice. It is also automatically canceled upon the death, disability or retirement of the Principal.
Central to this dispute, the Agency Agreement includes a section entitled "Agency Security Compensation." Compl. Ex. A, Agency Agreement ¶ 12, ECF No. 1-2. The provisions in this section allow the Agency to earn two types of deferred monetary benefits payable upon the death, disability, or retirement of the Principal. One type, called Deferred Compensation Incentive Credits (DCIC), pays a benefit based on the number of years as an exclusive Nationwide agency. The other, called Extended Earnings, pays additional compensation equal to the Agency's final twelve months of insurance renewal service fees.
In April of 2018, Nationwide announced that it would move from an exclusive agency model, where agencies can sell only Nationwide products, to fully independent agencies that can sell for any insurance company, including Nationwide. As part of this plan, Nationwide will cancel all of its exclusive agency agreements as of July 1, 2020, including that of the plaintiffs. The plaintiffs do not dispute Nationwide's right to do so under the Agency Agreement.
In 2016 Nationwide issued a unilateral amendment to all agency agreements in which it was provided that the DCIC benefit would no longer accrue after December 31, 2016. This amendment did not affect agency DCIC benefits already accrued.
Effective April 16, 2018, Nationwide issued another unilateral amendment to all agency agreements that changed the Extended
At some unidentified date, Nationwide presented — in connection with the future cancellation of exclusive agency agreements — an Agent Contract Exchange proposal to the Agency. The Agent Contract Exchange included an option to the Agency to purchase from Nationwide what the plaintiffs refer to as their "Book of Business." Compl. ¶ 40, ECF No. 1. The plaintiffs do not quote or attach to their Complaint the wording of the Agent Contract Exchange proposal, but Nationwide explains it as follows, which the plaintiffs do not dispute:
Def.'s Reply Supp. Mot. to Dismiss 12, ECF No. 32. Thus, by this proposal, Nationwide is requiring as a condition of remaining as a non-exclusive agency, that the Agency either buy from Nationwide the "policies and data" — which the plaintiffs characterize as the Agency's "Book of Business" — or pay taxes on the value of the policies and data.
In Count 1 of the Complaint, the plaintiffs allege that the discontinuance of the DCIC on December 31, 2016, was a breach of the Agency Agreement, as well as the implied covenant of good faith and fair dealing. They seek a judgment so declaring and an injunction restoring that benefit retroactively. In Count 2, the plaintiffs contend that the phasing out of the Extended Earnings benefit is an anticipatory breach of the Agency Agreement and of the implied covenant of good faith and fair dealing. They seek a judgment so declaring and an injunction prohibiting the elimination of that benefit.
In Count 3, the plaintiffs assert that the Agency Agreement impliedly confirms that the Agency already owns its "Book of Business" and thus Nationwide has no right to require the Agency to buy it from Nationwide as proposed in the Agency Contract Exchange. They seek a declaration by the court to that effect.
The Motion to Dismiss has been fully briefed and argued and is ripe for determination.
The purpose of a Rule 12(b)(6) motion is to test the legal sufficiency of a claim. Randall v. United States, 30 F.3d 518, 522 (4th Cir. 1994). A court considering a Rule 12(b)(6) motion must accept as true all of the claimant's factual allegations and all favorable inferences that may reasonably be drawn from those allegations. Mylan Labs., Inc. v. Matkari, 7 F.3d 1130, 1134 (4th Cir. 1993). A motion to dismiss should
Subject-matter jurisdiction exists in this case based on diversity of citizenship and amount in controversy. See 28 U.S.C. § 1332(a)(1). In a diversity case, I must apply the conflict of law rules of the forum state. Klaxon Co. v. Stentor Elec. Mfg. Co., 313 U.S. 487, 496, 61 S.Ct. 1020, 85 S.Ct. 1477 (1941). "It is a long-standing rule in Virginia that `[t]he nature, validity, and interpretation of contracts are governed by the law of the place where [the contract was] made.'" Black v. Powers, 48 Va.App. 113, 628 S.E.2d 546, 554 (2006) (quoting C.I.T. Corp. v. Guy, 170 Va. 16, 195 S.E. 659, 661 (1938)). The plaintiffs contend that Virginia law applies because the contract was made in Virginia. Nationwide suggests that Ohio law should apply, where Nationwide is headquartered, but does not object to the application of Virginia law, because it believes that the relevant Ohio and Virginia law are the same. According to its terms, the Agency Agreement is to be performed in Virginia,
Generally, "[t]he interpretation of a contract presents a question of law." City of Chesapeake v. States Self-Insurers Risk Retention Grp., Inc., 271 Va. 574, 628 S.E.2d 539, 541 (2006); see also Fulton v. Henrico Lumber Co., 152 Va. 666, 148 S.E. 576, 577 (1929) (noting the "general rule" that "documents must be construed by the court"). The intended expression of the parties' agreement is "derived from the plain language of [the] contract provision." Jimenez v. Corr, 288 Va. 395, 764 S.E.2d 115, 124 (2014). Where contract language is ambiguous and evidence of the surrounding circumstances supports conflicting interpretations, the meaning of the contract "becomes a mixed question of law and fact" to be submitted to a jury. Fulton, 148 S.E. at 577. Whether a contract is ambiguous is also a question of law to be decided by the court. Langman v. Alumni Ass'n of Univ. of Va., 247 Va. 491, 442 S.E.2d 669, 674 (1994) ("The question whether a writing is ambiguous is not one of fact but of law.") Where a contract "is complete on its face [and] is plain and unambiguous in its terms, the court is not at liberty to search for its meaning beyond the instrument itself." Monticello Ins. Co. v. Baecher, 252 Va. 347, 477 S.E.2d 490, 491 (1996) (internal quotation marks and citation omitted).
The written contact and their amendments that are in issue, while in dispute in this case solely between the plaintiffs and Nationwide, are alleged to be the same as govern Nationwide's relationships to all of its exclusive agents across the country. Counts 1 and 2 of the Complaint contend that the discontinuation of DCIC in 2016 and the prospective modification of the Extended Earnings benefit violate the Agency Agreement. The core arguments as to these claims involve paragraph
Agency Agreement ¶ 12(h), ECF No. 1-2. The Agency Security Compensation section of the Agency Agreement sets forth the DCIC and Extended Earnings benefits. The plaintiffs argue that because no "unforeseen conditions" affecting these benefits has occurred, Nationwide has no power to amend them. On the other hand, Nationwide contends that the language relied upon by the plaintiffs — "[i]n order to protect the Agency and Nationwide from unforeseen conditions" — is prefatory and not a condition limiting Nationwide's right to eliminate the future DCIC and Extended Earnings benefits. The operational language, according to Nationwide, is that "the right to amend or terminate this plan [the Agency Security Compensation plan] is necessarily reserved by Nationwide," as well as the following sentence providing that "Nationwide may terminate this plan by notification, at least sixty (60) days prior to such termination, in writing."
There is another relevant document, entitled "Agent Compensation Choice Addendum" (Addendum), dated April 1, 2014, which is an exhibit to the Complaint. Compl. Ex C, ECF No. 1-4. The Addendum, signed by Nationwide and the Agency, and which recites that it is deemed to be part of the Agency Agreement, also concerns changes to the DCIC program, and according to the plaintiffs, gave the Agency a choice to give up DCIC benefits in return for a more favorable compensation schedule. Compl. ¶ 28, ECF No. 1. The Agency chose to continue to receive DCIC benefits. The Addendum provides, among other things, that
Addendum 2, ECF No. 1-4.
I agree with Nationwide that under recognized standards of construction, paragraph 12(h) does not impose a condition precedent to Nationwide's contractual right to terminate the DCIC and Extended Earnings benefits upon 60 days notice. The language relied upon by the plaintiffs is clearly prefatory.
As explained by Justice Scalia in his opinion for the Court construing the Second
The Virginia Supreme Court has similarly recognized the distinction between prefatory and operative clauses. In United Virginia Bank/National v. Best, 223 Va. 112, 286 S.E.2d 221 (1982), a real estate deed of trust securing a promissory note provided that "in order more fully to protect the security of this Deed of Trust" the debtors could not transfer the property "without prior approval of the noteholder." Id. at 222. If there was such an unapproved transfer, the deed of trust provided that the secured debt became immediately due and payable. The debtors argued that the noteholder could not avail itself of the debt acceleration without showing that its security had been impaired or its risk increased by the unapproved transfer of the property. Id. at 222-23. The court rejected this argument, holding that the prefatory language did not modify the operative provision. "Under settled rules of construction, if the prefatory or recital language conflicts with the obligatory provisions of the contract, then the obligatory provisions must prevail." Id. at 223.
The plaintiffs alternatively argue that even assuming that Nationwide had the power to change the benefits in question, its exercise of discretion in doing so violated the implied covenant of good faith and fair dealing.
Virginia courts recognize such an implied contractual covenant, Va. Vermiculite, Ltd. v. W.R. Grace & Co.-Conn., 156 F.3d 535, 541-42 (4th Cir. 1998), although it "[cannot] prevent a party from exercising its explicit contractual rights." Id. at 542. The covenant "cannot be used to override or modify explicit contractual terms," Riggs Nat'l Bank v. Linch, 36 F.3d 370, 373 (4th Cir. 1994), and "such a covenant cannot be the vehicle for rewriting an unambiguous contract in order to create duties that do not otherwise exist," Ward's Equip., Inc. v. New Holland N.
Nevertheless, "although the duty of good faith does not prevent a party from exercising its explicit contractual rights, a party may not exercise contractual discretion in bad faith, even when such discretion is vested solely in that party." Va. Vermiculite, Ltd., 156 F.3d at 542. In Virginia Vermiculite, a mining company purchased certain mining rights from landowners, in return for a promise to pay royalties on any minerals removed. The parties agreed in writing that the mining company and its successors in interest "would retain `sole discretion' over whether to mine the land." Id. at 538. Later, the mining company transferred the mining rights to a non-profit environmental organization with the alleged purpose of preventing any mining of the property, thus robbing the landowners of any future royalties. The landowners sued, claiming that the defendants breached the duty to use good faith in exercising the discretion to mine or not. Reversing the district court, the Fourth Circuit held that the express language providing the mining company with "sole discretion" to mine "entailed an implied duty of good faith" for the exercise of that discretion and thus the plaintiffs had stated a valid clause of action. Id. at 542.
It may be thus arguable that an implied duty of good faith and fair dealing is applicable to Nationwide's decision to modify or eliminate the Agency's unvested deferred benefits, but the question then becomes whether the plaintiffs have sufficiently pleaded a violation of this implied covenant.
"While most States recognize some form of the good faith and fair dealing doctrine, it does not appear that there is any uniform understanding of the doctrine's precise meaning." Nw., Inc. v. Ginsberg, 572 U.S. 273, 134 S.Ct. 1422, 1431, 188 L.Ed.2d 538 (2014). Indeed, "the concept of good faith in the performance of contracts `is... a phrase without general meaning (or meanings) of its own.'" Tymshare, Inc. v. Covell, 727 F.2d 1145, 1152 (D.C. Cir. 1984) (Scalia, J.) (quoting Robert S. Summers, "Good Faith" in General Contract Law and the Sales Provisions of the Uniform Commercial Code, 54 Va. L. Rev. 195, 201 (1968). While "[a] complete catalogue of types of bad faith is impossible," Restatement (Second) Contracts § 205 cmt. d (Am. Law Inst. 1981), good faith performance of a contract "emphasizes faithfulness to an agreed common purpose and consistency with the justified expectations of the other party," id. at cmt. a.
In their Complaint, the plaintiffs make conclusory allegations that the actions of Nationwide constituted a "scheme," and "a massive wealth transfer" by which their retirement package is "being confiscated," Compl. ¶¶ 4, 5, 6, ECF No. 1, but they do not adequately set forth any specific factual allegations that implicate violations of the implied covenant. There is no claim that Mr. Potter and his Agency were singled out for adverse treatment — the changes made by Nationwide apply to all of Nationwide's exclusive agents. While it is alleged that the plaintiffs had an expectation that the retirement package would not change because of the language in paragraph 17(h) that Nationwide "hopes and expects" to continue it indefinitely, the Agency Agreement itself provides that either party may terminate the relationship at any time, with or without cause. There could be no reasonable expectation of a continuation of the retirement package, when the plaintiffs themselves could have decided at any time to terminate the Agency Agreement.
The plaintiffs complain that Nationwide has not explained to them the reason for
In Count 3 of the Complaint, the plaintiffs claim that Nationwide has no contractual basis for its assertion that Nationwide owns the Agency's "Book of Business" and thus it cannot require them to purchase Nationwide's "policies and data." The Complaint alleges that "Mr. Potter's Book of Business" consists of "a roster of his clients and prospects.... along with addresses, contact points, personal information including gender and marital status, current business relationship ... and pertinent information concerning their insurance needs." Compl. ¶ 38, ECF No. 1.
The Agency Agreement includes a one-year, 25-mile geographical-based noncompetition provision, but only if the agreement is canceled prior to May 1, 1994, which event did not occur. The parties therefore agree that the noncompetition clause contained in paragraph 11 of the Agency Agreement is no longer in effect.
Paragraph 12(f) of the Agency Agreement strongly disincentivises post-cancelation competition by the Agency. That paragraph provides that "[a]ll liability of Nationwide for Agency Security Compensation... shall cease and terminate" if the plaintiffs in any way engage in the insurance industry within a year of cancellation within a 25-mile radius or if they
Agency Agreement ¶ 12(f)(3), ECF No. 1-2. In other words, the Agency Agreement does not allow Nationwide to enjoin the plaintiffs from competing, but Nationwide can arguably eliminate all DCIC
Compl. ¶ 38, ECF No. 1.
The Compensation Choice Addendum, which Mr. Potter initialed and signed in 2016, contains several statements that are potentially relevant to the issue of who owns the so-called Book of Business. A section of the Addendum entitled "Confidential Information" states:
Addendum 2, ECF No. 1-4 (emphasis added). Another section titled "Ownership of Policies and Policy Expirations," states, in relevant part:
Id. at 3 (emphasis added).
The plaintiffs contend that the Addendum is not an effective modification of the Agency Agreement because while Mr. Potter signed it on behalf of the Agency, it was merely a rejected proposal to change the compensation structure. In the plaintiffs' view, they elected to maintain the status quo with regard to DCIC and therefore did not agree to modify the Agency Agreement. According to the plaintiffs, there was no consideration for the Addendum, and the above-quoted language is therefore unenforceable.
Nationwide has attached to its Motion to Dismiss a Systems Service and Support Agreement for Nationwide Insurance Exclusive Agents (Systems Agreement), which it contends shows that the plaintiffs agreed that Nationwide owns its policyholder data. The Systems Agreement, however, was neither attached to nor incorporated by reference into the Complaint. See Zak v. Chelsea Therapeutics Int'l, Ltd., 780 F.3d 597, 606 (4th Cir. 2015) (In deciding a motion to dismiss, the court considers the complaint and any documents attached or incorporated by reference into the complaint.). Nor is it clear that the Systems Agreement is integral to the Complaint. See Am. Chiropractic Ass'n v. Trigon Healthcare, Inc., 367 F.3d 212, 234 (4th Cir. 2004). Moreover, the relevance of the Systems Agreement to Count 3 is questionable, and it does not define policyholder data. For these reasons, I decline to consider the Systems Agreement in deciding the Motion to Dismiss.
I am left, then, with an Agency Agreement that nowhere employs the term "Book of Business" and does not expressly state that Nationwide owns policyholder data or what that data may include; an Addendum that may or may not have amended the Agency Agreement and may or may not have been supported by consideration; and a series of nonbinding decisions from various state and federal courts interpreting similar but often not identical contractual provisions in circumstances that are not directly in line with the dispute in this case. In their arguments, the parties have also referenced industry practices and how the phrase "Book of Business" is understood in the industry.
I find that the Agency Agreement is ambiguous as to what kind of customer information Nationwide owns and whether its ownership of such information is exclusive. Resolving this ambiguity would require consideration of evidence outside of the Agency Agreement itself. This question therefore cannot be resolved on a Motion to Dismiss. I hold that the plaintiffs have stated a viable claim in Count 3
For the foregoing reasons, it is