WILLIAM M. CONLEY, District Judge.
Plaintiff brought this civil enforcement action under the Consumer Financial Protection Act of 2010 ("the Act"), 12 U.S.C. §§ 5564-65, against two former mortgage relief services providers and their principals for violations of Regulation O, 12 C.F.R. part 1015, including misrepresenting their services to consumers in a number of respects, failing to make required disclosures, and illegally collecting advance fees. On July 20, 2016, the Honorable Barbara B. Crabb resolved a number of the claimed violations against defendants on summary judgment, including finding the individual defendants liable under the Act for the misconduct of institutional defendants The Mortgage Law Group (TMLG) and Consumer First Legal Group (CFLG) I and II.
As the court explained in its post-trial orders, the Act authorizes courts to "grant any appropriate legal or equitable relief with respect to a violation of Federal consumer financial law, including a violation of
The Bureau seeks restitution jointly and severally from: defendants Macey, Aleman, and Searns with respect to TMLG's advanced fees in the amount of $18,716,725.78; defendants CFLG, Macey, and Aleman with respect to CFLG II's advanced fees in the amount of $2,897,566; and defendants Stafford and CFLG with respect to CFLG I's advanced fees in the amount of $94,730. To the extent that any portion of these amounts can no longer be returned directly to consumers as restitution, the Bureau further asks that the leftover funds be deposited in the United States Treasury as disgorgement of defendants' ill-gotten gains. See FTC v. Lanier Law, LLC, 194 F.Supp.3d 1238, 1287 (M.D. Fla. 2016) (ordering disgorgement of revenues that defendants derived through deceptive and improper solicitations, misleading sales tactics, and impermissible advance fees).
Previously, Judge Crabb determined on summary judgment that the appropriate measure for restitution or disgorgement in this case is defendants' net revenues—the amount of advance fees collected from their clients minus any refunds made to those clients—which totaled $18,331,737
Using the briefing on remedies as an opening, defendants once again ask the court to reconsider its prior ruling on the measure and amount of restitution or disgorgement, asserting that there is new, contrary authority on the issue. Specifically, defendants cite CFPB v. Nationwide Biweekly Admin., 2017 WL 3948396 (N.D. Cal. Sept. 8, 2017), and CFPB v. CashCall, Inc., 2018 WL 485963 (C.D. Cal. Jan. 19, 2018), as more recent decisions in which restitution and disgorgement were not ordered. Contrary to defendants' assertions, however, both of these unpublished decisions turn on facts easily distinguishable
Moreover, the reasons provided for denying restitution in those cases do not apply here. In Nationwide, the Northern District of California found that a complete refund of "set up fees" charged to consumers for a mortgage "interest minimization" program would have been both unfair and unwarranted because the Bureau had only proven that some, rather than all, of defendants' challenged marketing statements were false or misleading and, in particular, the Bureau failed to prove that the nature of the set up fees were not adequately disclosed. Nationwide, 2017 WL 3948396, at *1, 13. Similarly, the Central District of California found in CashCall that restitution was not an appropriate remedy because the Bureau failed to prove that defendants engaged in a deliberate scheme to evade consumer protection laws. For that reason, the Bureau expressly distinguished the facts before it in CashCall from:
CashCall, 2018 WL 485963, at *12. Indeed, the court explained in CashCall that there was no evidence that the defendants "set out to deliberately mislead consumers as to the nature of the Western Sky Loan Program or otherwise intended to defraud them or that consumers anticipated receiving a benefit that they did not actually receive under the loan agreements." Id.
Unlike in Nationwide and CashCall, the Bureau here satisfied its burden of proof with respect to both advanced fees charged and misrepresentations made. As this court found in both the summary judgment and post-trial orders, defendants used fraudulent misrepresentations to dupe customers into purchasing in advance a service that they could have received for free and for which they received no readily measurable benefit. Just as with defendants' earlier-filed motion for reconsideration of the court's ruling on restitution, "[n]ot only do defendants still fail to present any concrete evidence of satisfied or even partially satisfied clients, they continue to completely ignore that the relevant question is whether any client received a marginal benefit over and above what that same client would have received using the free services." (Dkt. #256 at 7.)
Finally, citing Kokesh v. SEC, ___ U.S. ___, 137 S.Ct. 1635, 198 L.Ed.2d 86 (2017), United States v. Bajakajian, 524 U.S. 321, 118 S.Ct. 2028, 141 L.Ed.2d 314, (1998), and Bell v. Wolfish, 441 U.S. 520, 99 S.Ct. 1861, 60 L.Ed.2d 447 (1979), defendants contend that the Supreme Court generally considers sanctions to be inherently punitive if they are imposed for the purpose of deterring violations of public laws. Under defendants' reasoning, awarding the restitution amount sought by the Bureau amounts to the same thing, which
In support of their argument, defendants do not even attempt to argue that Bell or Bajakajian are applicable beyond the general proposition that sanctions imposed for the purpose of deterring public law infractions are inherently punitive.
Unlike an award of punitive damages, the CFPA also expressly allows for disgorgement, 12 U.S.C. § 5565(a)(2)(D), which, contrary to defendants' suggestion, does not turn on the benefit obtained by defendants, but rather on the amount they wrongfully took. See Jul. 20, 2016 Summ. Judg. Ord. (dkt. #191 at 48-49) (citing cases with holdings to this effect); FTC v. Febre, 128 F.3d 530, 536-37 (7th Cir. 1997) (rejecting argument that relief should be limited to "defendants' profits" and explaining that "disgorgement is meant to place the ... consumer in the same position he would have occupied had the seller not induced him into the transaction" and to "prevent[] the defendant from being unjustly enriched") (emphasis added). In addition, the Court of Appeals for the Seventh Circuit has held that "[d]isgorgement to the United States Treasury does not transform compensatory damages into punitive damages." Febre, 128 F.3d at 537 ("To ensure that defendants are not unjustly enriched by retaining some of their unlawful proceeds by virtue of the fact that they cannot identify all the consumers entitled to restitution and cannot distribute all the equitable relief ordered to be paid,
Accordingly, the court finds that restitution is warranted where consumers (1) were charged advanced fees that were specifically prohibited by regulation, (2) were enticed to do so through various misrepresentations, and (3) received no measurable benefit for payment of those fees. Specifically, this results in the awards as follows against the respective defendants:
The Bureau also requests that to the extent any portions of the restitution amounts ordered cannot be returned to the individual consumers, the court order defendants to disgorge their ill-gotten gains to the United States Treasury. While the court agrees that disgorgement is an appropriate remedy under the CFPA, this is a purely theoretical question because it is highly unlikely that the Bureau will begin to recover the full restitution amount from defendants, jointly or severally, given their questionable financial resources. Regardless, to avoid any risk that disgorgement may be deemed punitive in this case, the court will order that any excess restitution —minus any reasonable costs incurred by the Bureau in collecting and dispersing the restitution award—be applied first toward any outstanding civil penalties assessed against defendants, and second that the remainder, if any, revert to defendants on a pro rata basis consistent with the percentages of their allocated debt as set forth above.
For violations of consumer financial laws, including Regulation O, 12 U.S.C. § 5565(c)(2) provides in applicable part three tiers of civil monetary penalties:
In determining the amount of any penalty, the court must take into account the appropriateness of the penalty with respect to several mitigating factors discussed below. 12 U.S.C. § 5565(c)(3).
Although there is little case law with respect to assessing civil penalties under the CFPA, district courts generally have broad discretion in calculating civil penalties under federal statutes. See, e.g., Tull v. United States, 481 U.S. 412, 107 S.Ct. 1831, 1840, 95 L.Ed.2d 365 (1987) (penalty calculations under the federal Clean Water Act ("CWA") are "highly discretionary"); United States v. B & W Inv. Properties, 38 F.3d 362, 367-68 (7th Cir. 1994) (calculating penalty and applying mitigating factors under Clean Air Act is within trial court's discretion); U.S. EPA v. Envtl. Waste Control, Inc., 917 F.2d 327, 335 (7th Cir. 1990) ("[A]ssessment of penalties [under the federal Resource Conservation and Recovery Act] is committed to the informed discretion of the trial court, and will be reversed only upon a showing that the district court abused its discretion.").
In its post-trial order, this court determined that certain defendants were subject to penalties under the first tier for the following violations:
(Dkt. #409 at 23-24, 34.) The court further determined that certain defendants were also subject to penalties under the second tier for the following violations:
Id. In order to determine the amount of civil penalties against each defendant, however, it is also necessary to consider both the number of violations that occurred and the number of days that defendants engaged
The Bureau proposes to treat the violation of each regulatory section as a separate count, calculating a total of four counts each for Macey, Stafford, and CFLG I and seven counts each for Aleman, Searns, and CFLG II. On the other hand, defendants would have the court calculate the penalties based on the counts in the complaint, which grouped the regulatory violations under the following topic categories: advanced fees (§ 1015.5(a)), communications with lender (§ 1015.3(a)), misrepresenting services (§§ 1015.3(b)(1-9)), and failure to make disclosures (§ 1015.4(b)(1)). In support of the latter approach, defendants argue that it would be duplicative to penalize them for committing different versions of the same type of conduct. For example, § 1015.3(b) prohibits mortgage assistance relief providers from making misrepresentations to consumers concerning a variety of topics, including the likelihood of obtaining mortgage assistance relief, the provision of legal representation, and the availability and effectiveness of non-profit or free mortgage assistance relief.
Said another way, under the Bureau's proposal, defendants would be penalized separately for violating each of the distinct subsections of § 1015.3(b), whereas defendants propose assessing the penalty based on the general conduct of making misrepresentations, without regard to the subject of the misrepresentations. The Bureau further points out in support of its approach that the civil penalty provision for consumer protection laws refers to "any violation." Moreover, there is no authority for grouping violations based on the counts in a complaint. For example, the Bureau reasons that by engaging in discreet acts, defendants CFLG II, Aleman, and Searns each committed two separate "violations" of § 1015.3(a)—such as (1) advising consumers not to contact their lenders in welcome letters and (2) providing the same advice through off-script remarks in telephone calls.
Whatever merit the Bureau's interpretation may have on a different set of facts, the court finds that its application would result in excessive and duplicative penalties in this case, particularly in light of the restitution burden that defendants already face. Therefore, exercising the discretion granted by the civil penalty statute and relevant case law, this court will calculate the number of violations based on the general category of each defendants' misconduct —such as making misrepresentations or failing to make certain disclosures— rather than on subcategories for each specific type of misconduct.
The Bureau also proposes basing the penalties on the time period during which defendants collected advanced fees from consumers because (1) data exists to calculate those dates and (2) the receipt of advanced fees can serve as a proxy for other relevant misconduct.
In its reply brief, the Bureau concedes that it erred in calculating the duration for violations other than for payment of advanced fees. Specifically, the violations relating to misrepresentations, telling consumers not to communicate with their lenders, and failing to make certain disclosures occurred only at the time a consumer was enrolled and not during the entire period that advanced fees were collected. Still, the Bureau correctly points out that because § 1015.5(a) makes it unlawful to "[r]equest or receive payment of any fee... until the consumer has executed a written agreement" regarding mortgage assistance relief, defendants continued violating the advanced fee prohibition for as long they kept collecting those fees. Accordingly, the court will calculate the time period for: (1) violations related to misrepresentations (§ 1015.3(b)), telling consumers not to communicate with lender (§ 1015.3(a)), and failing to make certain disclosures (§ 1015.4(b)) based on the dates of consumer enrollment; and (2) violations related to charging advanced fees (§ 1015.5(a)) based on the dates on which those fees were collected.
The parties appear to agree on: the first and late dates on which each company collected advanced fees; the first and last dates that CFLG I enrolled consumers; and the first date on which TMLG and CFLG II enrolled a consumer. However, they dispute the last date of enrollment for TMLG and CFLG II. The Bureau has submitted a declaration from one of its investigators, Ryan Thomas, who reviewed trial exhibits containing client data for TMLG (Jt. Tr. Exh. #1087) and CFLG II (Jt. Tr. Exh. #1112), and found that TMLG last enrolled a client on January 2, 2013, and CFLG II last enrolled a client on January 4, 2013. (Dkt. #417, ¶¶ 7-8.) According to the declaration from defense counsel's paralegal supervisor, Nicole Waters, however, the trial exhibits show that TMLG enrolled its last client on October 30, 2012, and CFLG II enrolled its last client on November 30, 2012. (Dkt. #416, ¶¶ 6-7.)
The court's review of the declarations, and the client data upon which they relied, shows that the Bureau is correct and Thomas's declaration is accurate. Moreover, while neither defendants nor Waters explain why she identified an earlier date for TMLG's last enrollment, Waters acknowledges in her declaration that there is a single client record entry for CFLG II dated January 4, 2013, and she explains that this "date appears to be a data entry error, [because]: (1) no other clients enrolled in December 2012 or January 2013 (see Tr. Ex. 1112); and (2) the parties stipulated that CFLG II stopped enrolling clients in November 2012 (dkt. 329-1 at 32)." Id. As the Bureau points out, however, the parties' stipulation in this regard states that "[i]n November 2012, after only a few months of operation, Macey directed that CFLG II be wound up" (dkt. # 329-1), but says nothing about when CLFG II stopped enrolling customers. Therefore, the court finds that the date of last client enrollment was more probably than not January 2, 2013, for TMLG and January 4, 2013, for CFLG II.
Defendants further contend that the Bureau improperly used the combined lifespan of TMLG and CFLG to calculate the number of days (743) for every violation committed by Macey and Aleman, while, as defendants point out, TMLG and CFLG
The CFPA requires the consideration of the following factors, but appears to place no emphasis on any one or group of factors: (1) the size of financial resources and good faith of the person charged; (2) the gravity of the violation or failure to pay; (3) the severity of the risks to or losses of the consumer, which may take into account the number of products or services sold or provided; (4) the history of previous violations; and (5) such other matters as justice may require. 12 U.S.C. § 5565(c)(3). Except for the remaining financial resources of the defendants, all of these factors weigh in favor of substantial civil penalties with respect to each of the defendants.
As to the first factor, the CFPA does not define the term "financial resources" or limit the consideration of this factor to any specific point in time. The Bureau acknowledges that in ordering penalties under other statutory schemes, such as under the securities laws or the Commodity Exchange Act, courts have considered the past, current, and future financial condition of the defendant. SEC v. Narvett, 2014 WL 5148394, at *3 (E.D. Wis. Oct. 14, 2014); SEC v. Amella, 2012 WL 13050551, at *2 (N.D. Ill. Dec. 10, 2012); CFTC v. Reisinger, 2017 WL 4164197, at *12 (N.D. Ill. Sept. 19, 2017). At the same time, the Bureau notes that courts have ordered significant penalties, even though the defendants claimed that they had no current ability to pay and had significant debts, based on the defendants' ability to earn in the future. See, e.g., SEC v. Michel, 2008 WL 516369, at *2 (N.D. Ill. Feb. 22, 2008) (imposing penalty equal to 150% of disgorgement amount, despite defendant's claims of large debts, lack of current net worth, and bar on work in securities industry, because defendant has ability to work in other areas); U.S. Commodity Futures Trading Comm'n v. Reisinger, No. 2017 WL 4164197, at *12 (N.D. Ill. Sept. 19, 2017) (imposing penalty of 10% of financial gain because "while [the defendant] is unemployed, the record provides no reason to suppose that she is unemployable").
Moreover, as noted above, neither party in this case presented any clear evidence on summary judgment or at trial from which the court can reach definitive findings with respect to the disposition of the companies' profits or the financial resources of the individual defendants who started and ran these companies. The Bureau correctly points out that TMLG and CFLG collected millions of dollars in fees from consumers, while defendants argue that neither company is currently in operation, plus Macey and Aleman have had their law licenses suspended. Ultimately, the court agrees with the Bureau that it is likely that Macey, Aleman, Searns, and Stafford, who are all experienced businessmen
The remaining factors overlap because they raise similar issues as to defendants' conduct, intent, and injury to consumers. In previous rulings on summary judgment and in post-trial orders, the court found that Macey, Aleman, and Searns based their entire business model with respect to TMLG and CFLG II on "bait and switch" practices, all while trying to claim an exemption for the provision of legal services under the CFPA. (Dkt. #191 at 38-46; dkt. #409 at 20.) As discussed at length in the second post-trial order, most of the misconduct attributed to Macey, Aleman, and Searns was also committed in a deliberate or at least reckless manner. (Dkt. #409 at 33.)
Macey was a major financial backer of both firms, while Aleman managed the day-to-day business, and Searns was in charge of regulatory and ethics issues. Collectively, defendants Macey, Aleman, and Searns took illegal, advanced fees from 5,449 consumers in the amount of $18,716,725.78 in connection with TMLG over the course of about two years. In addition, defendants Macey and Aleman took further illegal, advanced fees in the amount of $2,897,566 from 1,089 consumers in connection with CFLG II over the course of about a year. Despite the thousands of dollars that they charged each consumer in advanced fees, a majority of TMLG and CFLG II consumers received neither a mortgage loan modification nor the legal representation that had been promised, and for those who did, almost certainly they could have done so without any cost or assistance from defendants.
In contrast, defendants Stafford and CFLG I had less of an impact on the consumers they harmed. CFLG I collected $94,730 in advanced fees from only 27 consumers; moreover, 14 of those individuals received a loan modification. In addition, given the court's previous findings that Stafford and CFLG I adopted a more modest fee structure and took precautions to ensure that local attorneys actually established a meaningful, ongoing relationship with their clients, their conduct was far less egregious than that of the other defendants.
As the court recognized in the second of its post-trial orders, defendants Macey, Aleman, and Searns also appeared to have had long (and somewhat notorious) histories of offering dubious debt relief services, including running into difficulties with state regulators in the past. Additionally, in its brief in support of civil penalties, the Bureau cites consent decrees entered by various state courts concerning Legal Helpers Debt Resolution—the predecessor to TMLG—and a bankruptcy decision condemning the debt relief and bankruptcy firm previously operated by defendant Searns.
Finally, defendants argue that no separate penalties should be assessed against
Considering all of the relevant factors, including defendants' respective lack of good faith, the gravity of their violations, and the effect on the ultimate consumers they specifically targeted, the court finds that the mitigating factors weigh most strongly against defendants Macey and Aleman, to a somewhat lesser extent against Searns and CFLG II, and by far the least against Stafford and CFLG I. While defendants argue that they should not be subject to any penalty, the Bureau recommends that Macey and Aleman pay 20% of the maximum penalty, Searns and CFLG II pay 15%, and Stafford and CFLG I pay 5%. In light of the above considerations and the court's rulings with respect to defendants' liability, level of knowledge, and duration of misconduct, the court finds the Bureau's proposal reasonable and will award civil penalties in the following amounts:
Defendant No. of No. of Penalty Penalty Total Mitigated and Type of Counts Days Amount at Amount at Maximum Penalty Violation Per Type Engaged $5,000/day $25,000/day Penalty of in (Strict (Reckless) Violation Violations Liability) Macey TMLG 1 538 $13,450,000 advanced fees CFLG II 1 358 $8,950,000 advanced fees TMLG 2 532 $26,600,000 enrollment violations CFLG II 2 155 $7,750,000 enrollment violations $56,750,000 $11,350,000Aleman TMLG 1 538 $13,450,000 advanced fees CFLG II 1 358 $8,950,000 advanced fees TMLG 3 532 $39,900,000 enrollment violations CFLG II 3 155 $11,625,000 enrollment violations $73,925,000 $14,785,000
Searns TMLG 1 538 $13,450,000 advanced fees TMLG 3 532 $39,900,000 enrollment violations $53,350,000$8,002,500 Stafford 3 47 $705,000 $705,000$35,250 CFLG CFLG I 3 47 $705,000 $705,000 $35,250 (advanced fees and enrollment) CFLG II 1 358 $8,950,000 $8,950,000 $1,342,500 advanced fees CFLG II 3 155 $11,625,000 $11,625,000 $1,743,750 enrollment violations $21,280,000$3,121,500
Finally, the Bureau seeks a permanent injunction banning: (1) defendants Macey, Aleman, Searns, and CFLG from marketing, selling, providing, offering to provide, and assisting others to market, sell, provide, or offer to provide, any mortgage assistance relief products or services as defined in 12 C.F.R. § 1015.2, and any debt relief products or services, as defined in the Telemarketing Sales Rule, 16 C.F.R. § 310.2(o); and (2) defendant Stafford from marketing, selling, providing, offering to provide, and assisting others to market, sell, provide, or offer to provide, any mortgage assistance relief products or services as defined in 12 C.F.R. § 1015.2. Defendants oppose the imposition of a permanent injunction against any of them, particularly one so broad in scope.
The Consumer Protection Act grants courts the power to order "limits on the activities or functions of the person" who violates that statute. 12 U.S.C. § 5565(a)(2)(G). "In an action for a statutory injunction, once a violation has been demonstrated, the moving party need only show that there is a reasonable likelihood of future violations in order to obtain relief." S.E.C. v. Holschuh, 694 F.2d 130, 144 (7th Cir. 1982) (citing Commodity Futures Trading Commission v. Hunt, 591 F.2d 1211, 1220 (7th Cir. 1979)). "In predicting the likelihood of future violations, a court must assess the totality of the circumstances surrounding the defendant and his violation, including such factors as the gravity of harm caused by the offense; the extent of the defendant's participation and his degree of scienter; the isolated or recurrent nature of the infraction and the likelihood that the defendant's customary business activities might again involve him in such transactions; the defendant's recognition of his own culpability; and the sincerity of his assurances against future violations." Id.
Under the totality of the circumstances here, a permanent injunction is certainly warranted with respect to defendants Macey, Aleman, Searns, and CFLG, and a five-year injunction is appropriate for defendant Stafford. The gravity of
Although defendants argue that both TMLG and CFLG are now out of business, and Macey and Aleman have suspended law licenses, all of the individual defendants have shown a propensity to create new businesses offering to provide loan modification services to financially-strapped consumers. Moreover, defendants appear to have failed to recognize even now their culpability with respect to Regulation O or provide any assurances that they will not commit future violations. Considering the totality of the circumstances, therefore, the court finds that there is a reasonable likelihood that each and every defendant may commit similar violations of the statute in the future. The court further finds that the public interest is best served by the issuance of injunctions reasonably preventing defendants from engaging in behavior related to their illegal conduct in this case.
"A federal court has broad power to restrain acts which are of the same type or class as unlawful acts which the court has found to have been committed or whose commission in the future, unless enjoined, may fairly be anticipated from the defendant's conduct in the past." Zenith Radio Corp. v. Hazeltine Research, Inc., 395 U.S. 100, 132, 89 S.Ct. 1562, 23 L.Ed.2d 129 (1969) (quoting NLRB v. Express Publ'g Co., 312 U.S. 426, 435, 61 S.Ct. 693, 85 S.Ct. 930 (1941)). Defendants argue that the limitation on the offering and provision of mortgage relief services would apply regardless of whether such activity is part of the practice of law, and therefore violates the Consumer Protection Act's prohibition on the Bureau regulating the practice of law, 12 U.S.C. 5517(e)(1). However, the wording of the proposed injunction makes express that the mortgage assistance relief products or services to be enjoined are those defined in 12 C.F.R. § 1015.2, which under the exemption in 12 C.F.R. § 1015.7(a) does not include the provision of legitimate services provided as part of the practice of law.
Finally, defendants argue that the scope of the proposed injunction with respect to Macey, Aleman, Searns, and CFLG is overly broad to the extent that it seeks to prohibit them from offering or providing debt relief services because the Bureau has failed to define those services
IT IS ORDERED that: