The Issue The issue in this case is whether Respondent, who swung a belt at or near a student while disciplining the student for unacceptable behavior on a school bus, gave Petitioner——her employer, the district school board——just cause to dismiss Respondent from her position as a bus driver.
Findings Of Fact The Palm Beach County School Board ("School Board" or "District"), Petitioner in this case, is the constitutional entity authorized to operate, control, and supervise the Palm Beach County Public School System. At all relevant times and as of the final hearing, the District employed Respondent Rosa Harrell ("Harrell") as a bus driver, a position she has held since 1998. To date, her disciplinary record as a District employee is clear. The events in dispute occurred on the afternoon of April 27, 2016, as Harrell drove students home from Christa McAuliffe Middle School. During the run, Harrell noticed that a student was eating on the bus, which is specifically described as "unacceptable behavior" on page 31 of the District's School Bus Drivers and Bus Attendants Handbook (the "Handbook"), as is drinking any beverage on the bus. State law mandates that a "school bus driver shall require order and good behavior by all students being transported on school buses." § 1006.10(1), Fla. Stat. To this end, drivers are invested with "the authority and responsibility to control students during the time students are on the school bus . . . ." § 1012.45(2), Fla. Stat. The Handbook likewise requires that drivers "maintain order and appropriate student behavior while on the school bus at all times." Handbook, at 28.1/ Faced with unacceptable student behavior, which drivers have a duty to subdue, Harrell demanded that the student or students bring her their "crackers" and "soda too," immediately. At the time Harrell gave this order, the bus was stopped, probably at a red light. The student(s) did not promptly comply, and Harrell repeated the command, urging them, multiple times, to "come on!" The student(s) still failed to obey, and after about a half-minute, Harrell stepped on the gas pedal, causing the bus to accelerate——presumably because the light had turned green. Finally, a student came forward and handed Harrell some food, which she tossed out the driver's open window. The student then returned to his seat. Harrell, driving, again ordered the student who had been seen drinking to "bring [the soda] here." Eventually a boy came forward and handed Harrell a soda can, which she threw out the window. This boy tattled on another student, M.M., who had been eating and drinking on the bus, too. There is no dispute that M.M., a sixth-grader at the time, engaged in this unacceptable behavior. The informant suggested that Harrell slam on the brakes and deal with M.M. right away, but Harrell indicated that she would take care of M.M. at the next stop. True to her word, after coming to a complete stop at the next light, Harrell engaged the parking brake, unstrapped her seat belt, and headed to the rear of the bus to confront M.M. As she walked back, one of the students removed his cloth belt, as others shouted, "Take it!" Harrell said to M.M., "You drinking on the bus with your big ol' self." She took the belt when it was offered to her. The District argues that Harrell meant to embarrass M.M. by drawing attention to his size, and M.M. testified that the driver's remark about his "big ol' self" had made him feel uncomfortable. The undersigned rejects the argument, finding instead that Harrell in fact used the slangy adjective "big ol'" not to tease the student about his weight,2/ but to intensify the reference to M.M.'s "self." She was not calling him fat; she was calling him self-important. The approximate meaning of her statement, in other words, was: You think you're such a big shot, drinking on the bus. The undersigned is not convinced that this comment caused M.M. the discomfort he currently claims to have experienced.3/ When Harrell reached M.M., who was sitting by himself on the bench seat, she took his hand, raised his arm, and swung the belt in M.M.'s direction, striking the side of the seat five times. The parties sharply dispute whether Harrell intended to hit M.M. with the belt, and also whether she did so, either on purpose or by accident. Having considered all of the evidence, including the videos, the undersigned finds that, most likely, Harrell did not intend to strike M.M. The event took place in an atmosphere of boisterous laughter, suggesting to the undersigned that the students did not regard Harrell as a genuine threat to M.M. The student himself did not react as though he were in fear of being struck, as he continued to hold up and view his cellphone throughout the incident. Finally, had Harrell intended to hit M.M. with the belt, she almost certainly would have landed solid blows, for he was a sitting duck at close range. Such blows likely would be plain to see on the available videos. But the videos in evidence do not unambiguously show the belt striking the student, giving additional grounds for doubting that Harrell intended to hit M.M. The best description the undersigned can give for Harrell's conduct during the "whupping" of M.M. is that it was one part pantomime, one part burlesque, and one part horseplay, a kind of show whose purpose was to discipline M.M., to be sure, but with parodic violence, not with real violence, discharging her duty to maintain acceptable student behavior while winking, metaphorically, at the students. Harrell did not act, the undersigned believes, with malice or cruelty or the intent to cause M.M. harm. She intended to hit the seat in close enough proximity to M.M. that it would look like she was "whupping" the student. Just because Harrell did not intend to hit M.M. with the belt, however, does not mean that she missed him when she swung in his direction. M.M. testified that Harrell caught him on the leg. The video evidence is inconclusive but does not clearly contradict M.M.'s testimony. Ultimately, based on the totality of the evidence, including the videos, the undersigned cannot find without hesitation that Harrell struck M.M. with the belt. While evidence of such contact is less than clear and convincing, a preponderance of the evidence persuades the undersigned that the belt, more likely than not, clipped M.M. on one of its passes. Fortunately for all concerned, M.M. was not injured. Although Harrell's intentions were good, or at least not bad, her judgment in this instance was very poor. M.M.'s hands were not clean, of course, because he had engaged in unacceptable student conduct, but a driver should not swing a belt at a student——even without the intent to impose actual corporal punishment——just for eating on the bus. Harrell's actions created an indefensible risk of accidental harm that outweighed all reasonable disciplinary justifications. Thus, even without clear and convincing proof that Harrell hit a student, the District has convinced the undersigned to determine, without hesitation, that Harrell engaged in misconduct affecting the health, safety, or welfare of M.M., in contravention of a written District policy. Had Harrell's actions clearly constituted a real and immediate danger to the District, the District would have had a factual basis not to administer progressive discipline, which is otherwise generally a requirement under the applicable collective bargaining agreement. Her actions, however, immediately affected, not the District as a whole, but only one person, M.M., and even he was not placed in real and immediate danger. To explain, while Harrell unreasonably exposed M.M. to a risk of accidental harm, which is just cause for disciplinary action, she did not intend to hurt him: harm was foreseeable, but not imminent. If Harrell had intended to cause injury (which she did not), then harm would have been, not only foreseeable, but nearly inevitable. In that hypothetical case, her conduct would have constituted an immediate danger to M.M. In the event, it did not. Nor did Harrell's actions constitute a clearly flagrant and purposeful violation of any District policies or rules, which ultimate fact, were it true, would have supplied an alternative basis for skipping progressive discipline. A veteran driver with a previously spotless disciplinary record, Harrell suffered a momentary lapse of judgment and, in a misguided effort to discipline a student for engaging in unacceptable behavior, committed a disciplinable offense herself. Her conduct was ill-advised but not obviously and willfully contumacious.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Palm Beach County School Board enter a final order finding Harrell guilty of misconduct in office and imposing the following penalties therefor: (a) verbal reprimand; (b) written reprimand; and (c) 30-day suspension without pay. DONE AND ENTERED this 11th day of April, 2017, in Tallahassee, Leon County, Florida. S JOHN G. VAN LANINGHAM Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 11th day of April, 2017.
The Issue Whether the non-renewal of Petitioner's annual employment contract as a school bus driver at the end of the 1993-94 school year was due to discrimination against her, on the basis of her race (African American) or disability (depression), in violation of Section 760.10(1)(a), Florida Statutes (1995).
Findings Of Fact Respondent is an employer as that term is defined under the Florida Civil Rights Act of 1992. Petitioner was employed by Respondent as a school bus driver from October 17, 1983, until June 8, 1994, when her annual employment contract was not renewed. Throughout her employment, Petitioner exhibited problems with tardiness and excessive absenteeism. Her performance appraisals noted that her attendance with either unsatisfactory or needed improvement. In 1990, Petitioner had 13 occurrences of absenteeism or tardiness. In 1991, Petitioner had 11 occurrences of absenteeism or tardiness. In 1992, she was given an evaluation of "Unsatisfactory" and placed on notice for possible non-reappointment. As of April 1993, Petitioner had 17 occurrences of absenteeism and tardiness and was advised by the Director of Transportation that continued excessive absenteeism might affect her chances of continued employment. On May 13, 1993, Joseph Wise (Wise), Director of Transportation, advised Petitioner that he recommended to Paul J. Hagerty, Superintendent (Superintendent), that Petitioner be suspended without pay for being tardy on August 24, 1992, September 3, 1992, September 11, 1992, and May 13, 1993. After a fourth offense, as provided in Article VIII, Section 15, "Tardiness" in the official Agreement between the School Board and the Seminole County School Board Bus Driver's Association, suspension is the authorized disciplinary punishment. On May 17, 1993, the Superintendent informed Petitioner that he would act upon the Acting Director's recommendation and recommend to the School Board that Petitioner be suspended for one day, effective September 1, 1993. The Superintendent also advised Petitioner of her right to an evidentiary hearing pursuant to Section 120.57(1), Florida Statutes, if she disputed the claim that she violated the tardy policy. The School Board approved Petitioner's suspension on June 15, 1993. On September 23, 1993, a conference was held with Petitioner and the Director of Transportation Services regarding Petitioner's absences on August 26, 1993, September 3, 1993, and September 15, 1993. Also discussed were Petitioner's tardiness on July 22, 1993, August 23, 1993, and August 24, 1993. Subsequent to the conference, the Director of Transportation Services wrote a letter of directive of Petitioner stating that he expected her regular attendance at work and that, for the remainder of the 1993-94 school year, Petitioner was directed to submit a doctor's statement and/or written explanation of the nature of any absence. Petitioner was also advised that failure to follow the directive or failure to achieve regular attendance at work could lead to further disciplinary action, including termination of employment. Petitioner was absent on October 28, 1993, November 9, 1993, November 16, 1993, and December 17, 1993. Petitioner was absent from work on January 3, 1994, to see her dentist. The dentist gave her a few days' worth of medication for dental pain. Petitioner's boyfriend was killed on or about January 7 or 8, 1994. She took a leave of absence from January 10, 1994, until January 30, 1994. On February 15, 1994, Julie Green, Area Supervisor, recommended to the Superintendent that Petitioner be suspended without pay for one day for having been absent without leave on February 15, 1994. Petitioner was tardy on February 24, 1994. On February 28, 1994, the Superintendent informed Petitioner that he intended to act upon Green's prior recommendation and recommended to the School Board that Petitioner be suspended without pay, effective April 6, 1994. The Superintendent also advised Petitioner of her right to an evidentiary hearing pursuant to Section 120.57(1), Florida Statutes, if she disputed that she was absent without approved leave. The School Board approved Petitioner's suspension on March 2, 1994. Petitioner had a doctor's excuse for being absent on March 17, 1994. The doctor's note states that she is able to return to work. Petitioner had an absence excuse from her dentist for April 8, 1994. She had to take medication for dental pain for a few days. On April 6, 1994, the five area supervisors met with Wise to discuss reappointments and non-reappointments of school bus drivers. Julie Green was one of the area supervisors at the meeting. The management team discussed a group of school bus drivers who were borderline in terms of performance. The group was comprised of persons from different ethnic and racial groups. The management team also discussed a group of school bus drivers who had problems with extreme absenteeism. The group of school bus drivers who had problems with extreme absenteeism was comprised of both African American and white individuals. Petitioner was among this group. Carla Green, a white non-handicapped female was also among this group. The absenteeism of school bus drivers creates a safety problem. The buses do not run on time. Inexperienced office staff have to drive the buses, so children may be left standing on the side of the road for a long time waiting for a bus to pick them up. School bus drivers who have a doctor's excuse for their absence still can be found to have excessive absenteeism. Some of the individuals with absenteeism problems were reappointed. Carla Green was among those who were reappointed. Carla Green's attendance problems were determined to be less severe than Petitioner's, and unlike Petitioner, Carla Green's attendance improved during the course of the 1993-94 school year. The group of school bus drivers, whose contracts were not renewed because of absenteeism, was comprised of black and white, male and female individuals. In total, 12 school bus drivers were not reappointed. Of this group, eight were white and four were African American. None was disabled. Two of the white women who were not re-appointed had been employed as school bus drivers as long as or longer than Petitioner. In the past, Julie Green had directly supervised Petitioner but had never supervised Carla Green. Petitioner was absent again on April 13, 1994, because she took her daughter to the doctor. By letter dated April 25, 1994, Wise notified Petitioner of his recommendation that her contract not be renewed at the end of the school year. Petitioner had a doctor's excuse for being absent on May 2 and 3, 1994. The doctor's note states that Petitioner can return to work with no limitations. Petitioner was absent from work on May 9, 1994, until May 12, 1994. The doctor's note states she can return to work on May 12, 1994, with no limitations. Petitioner had a doctor's note dated May 11, 1994, which states that Petitioner has been depressed since her boyfriend was killed. Petitioner had some trouble adjusting to medication which she was given for this condition. Petitioner requested and was seen by a counselor with The Allen Group, the Employee Assistance Program for the School Board, on four occasions in early 1994. On January 26, 1994, Petitioner reported feeling angry and depressed because her boyfriend had been shot and killed. She had learned at his funeral that her boyfriend had several other girlfriends during this time, one of whom was pregnant. Petitioner consulted with a counselor on March 7 and March 10, 1994. On March 21, 1994, Petitioner reported to her counselor that she was feeling better. Petitioner's last visit with her counselor was on May 11, 1994, when she reported that her job was in jeopardy because of too many absences. By letter dated May 15, 1994, the Superintendent advised Petitioner that he would be recommending to the School Board that her employment as a school bus driver be terminated. He also advised her of her right to a hearing prior to her termination pursuant to Section 120.57, Florida Statutes. Petitioner did not request a hearing. Petitioner did not request a review or discussion concerning any alleged disability. By letter dated June 16, 1994, Petitioner was informed that the School Board terminated her employment, effective June 8, 1994. Petitioner pursued the grievance procedure through Step II, available to her under the terms of the contract between the school bus drivers and the School Board. Petitioner argued that her termination was not justified because she does not believe that excessive absenteeism constitutes just cause, and that Respondent's actions were motivated by unlawful discriminatory conduct based on her race and disability (depression). Petitioner failed to prove her allegations of discrimination by a preponderance of evidence.
Recommendation Based on the foregoing findings of fact and conclusions of law, it is RECOMMENDED that the Florida Commission on Human Relations enter a final order which denies the Petition for Relief. DONE AND ENTERED this 29th day of February, 2000, in Tallahassee, Leon County, Florida. _____________________________________ DANIEL M. KILBRIDE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 29th day of February, 2000. COPIES FURNISHED: Ned N. Julian, Jr., Esquire School Board of Seminole County 400 East Lake Boulevard Sanford, Florida 32773-7127 Mae Vanessa Hampton Laurel Oaks Apartments 8775 Orange Oaks Circle Tampa, Florida 33687 Sharon Moultry, Clerk Florida Commission on Human Relations 325 John Knox Road Building F, Suite 249 Tallahassee, Florida 32303-4149 Dana Baird, General Counsel Florida Commission on Human Relations 325 John Knox Road Building F, Suite 249 Tallahassee, Florida 32303-4149
The Issue The issue is whether Petitioner may suspend Respondent for 30 calendar days without pay for driving a school bus while her driver license was suspended.
Findings Of Fact Petitioner has employed Respondent as a school bus driver for 14 years. In January, 2013, Respondent committed three toll violations. Initially, she could have paid $22.50 to have resolved these violations, but Respondent failed to do so. Unpaid, the violations matured into citations that required a court appearance. Respondent received a summons to appear in court on February 19, 2013, but Respondent failed to do so. Respondent then received a notice that her driver license would be suspended effective March 11, 2013. In late February, Respondent hired an attorney to clear up the matter. On February 28, the attorney appeared in court and obtained a disposition of the three citations. However, for some reason, the Clerk's office did not process the paperwork correctly, so the March 11 suspension was not lifted. On March 11, 2013, which was a Monday, Respondent reported to work and drove her bus. She did not conduct a driver license check prior to reporting to work, but she did so later that morning, at which time she learned that her license had been suspended. Respondent called her attorney and informed him that her license had been suspended. He said that it should not have been and, the next day, visited the Clerk's office and cleared up the confusion. After being suspended March 11-13, Respondent's driver license was reinstated without any costs effective March 14, 2013. In the meantime, knowing that her license had been suspended, Respondent drove her school bus on the afternoon of March 11. Due to the driver-license suspension, Respondent did not report to work on March 12, but she did on March 13 and, either knowing that her license was still suspended or in conscious disregard of the status of her license, drove the bus in the morning and afternoon. Petitioner's Handbook for School Bus Drivers, Aides and Operations Staff, dated July 2012 (Handbook), provides that drivers "must at all times maintain a valid Commercial Driver's License," and "[o]perating a bus with a suspended, expired, or revoked license shall be grounds for suspension or dismissal . . . ." Handbook, p. 10. School Board Policy 8600 incorporates by reference the Handbook. Also, the collective bargaining agreement covering Respondent acknowledges that noncompliance with any School Board policy, if not serious enough to warrant dismissal, may be a ground for suspension of the employee for up to 30 calendar days without pay.
Recommendation It is RECOMMENDED that the Miami-Dade County School Board enter a final order suspending Respondent for 30 calendar days without pay. DONE AND ENTERED this 24th day of April, 2014, in Tallahassee, Leon County, Florida. S ROBERT E. MEALE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 24th day of April, 2014. COPIES FURNISHED: Sara M. Marken, Esquire Miami-Dade County School Board 1450 Northeast Second Avenue, Suite 430 Miami, Florida 33132-1308 Barbara A. Roberts 3120 Northwest 161st Street Miami Gardens, Florida 33054 Matthew Carson, General Counsel Department of Education Turlington Building, Suite 1244 325 West Gaines Street Tallahassee, Florida 32399-0400 Pam Stewart, Commissioner of Education Department of Education Turlington Building, Suite 1514 325 West Gaines Street Tallahassee, Florida 32399-0400 Alberto M. Carvalho, Superintendent Miami-Dade County School Board 1450 Northeast Second Avenue Miami, Florida 33132-1308
Findings Of Fact Richard H. Blake, Petitioner, was employed by the City of Tallahassee in February of 1981 as a coach operator driving a Taltran bus. During the period between February 1981 and his discharge on May 11, 1982, his attendance had not been good and in April 1982 he was issued a written reprimand (Exhibit 5). The specific incident giving rise to this reprimand was Petitioner's calling in shortly before he was due to take his bus out saying he did not feel like driving. The City has a policy that drivers must notify their supervisors at least one hour prior to the time their run is due out if they are unable to meet that scheduled commitment. The reprimand was given for Blake's failure to comply with this policy. He was directed to report for work, which he did after the supervisor had departed with Blake's bus. Blake did not claim to be sick or ask for sick leave. At the same time this reprimand was issued Blake was directed to report to the Employee Assistance Program for evaluation and help. The Employee Assistance Program (EAP) for employees of the City of Tallahassee is operated by Apalachee Mental Health Services. City employees with certain problems affecting their work performance are referred to EAP for evaluation and, if desired by the employee, assistance. The evaluation is not revealed to the employer and the employee is not required to undergo treatment recommended by EAP. The employee referred to EAP is required to go for evaluation. The program is conducted at no cost to the employee and time off is given the employee to go for evaluation and treatment. This program is considered to be a fringe benefit to the employees of the City of Tallahassee. Petitioner reported to EAP as directed and embarked on a rehabilitation program with Apalachee Mental Health Services. No report of Petitioner's evaluation or treatment was made to Respondent. On Monday, May 10, 1982, Petitioner called in around 6:45 a.m. to say he was sick and did not feel like coming to work. The call was made within 30 to 45 minutes before time for his run to start and too late for a relief driver to be obtained. Blakes's supervisor told him to come to work so his bus could go out on schedule. Blake reported as directed, took his bus out and about an hour later (around 8:00 a.m.) called in from his route claiming he was sick and needed someone to relieve him. At the time this call for relief came the Superintendent of Operations, Lloyd McCoy, was at the Taltran depot and he drove a relief driver to Blake's location where Blake was relieved and driven back to the depot by McCoy. Enroute back to the depot McCoy smelled what he thought to be alcohol on Blake's breath and asked Blake if he would consent to a breathalyzer test. Blake agreed to a test and was left in the car while McCoy went into the station to make arrangements with the police. When McCoy came out to tell Blake arrangements had been made for the test, Blake had departed. Later that morning Blake reported to the Police Station but the police would not administer the breathalyzer test without his supervisor being present. Blake then went to the City of Tallahassee Personnel Office where he talked to Beulah Gregory, a Personnel Analyst with the City and Coordinator of EAP. Blake told her he had been told to take a breathalyzer test but would not go unless she went with him. Gregory called McCoy, who met her and Blake at the Police Station, where, at approximately 11:25 a.m. the breathalyzer test was taken by Blake. The test showed a reading of between .05 and .06 percent blood-alcohol. Blake testified that during the period he worked for the City of Tallahassee as a Taltran bus driver he was an alcoholic; that he had been an alcoholic for ten years but did not list this as a handicap on his employment application; that he drank every evening until midnight when he would stop drinking and go to bed so he would be able to work the following morning; that during the weekends while he was not on duty he drank all weekend; that Sunday, May 9, 1982, he drank all day and into the night; that after he went to bed that night at his girlfriend's house he started coughing and had a runny nose; that he started taking Nyquil to help his cough; that between midnight and 7:00 a.m. the following day he drank almost one and one-half bottles of Nyquil; that he did not know Nyquil contained alcohol until after he had taken the breathalyzer test; that when he called in May 10 to say he was sick he had a cough and runny nose; and that it was his cough and runny nose that necessitated him calling for a relief driver after he started his route on May 10, 1982. Between the time he was relieved at his bus until the breathalyzer test was taken Blake took one dose (one and one-half ounces) of Nyquil. A person the weight of Petitioner with the blood-alcohol reading of .055 at 11:25 a.m. related back to 8:00 a.m. when Petitioner was relieved from his run on May 10 would, in the absence of additional alcohol intake after the run started, have shown a blood-alcohol level of .11 percent at 8:00 a.m. A blood-alcohol reading of .10 percent is conclusively presumed to represent intoxication and any person driving a vehicle with that blood-alcohol level will be charged with driving under the influence. The police may arrest and charge a driver with DUI whose blood-alcohol level is .05 and above who is driving erratically or otherwise indicates something abnormal. Following receipt of the results of the blood-alcohol test on May 10, 1982, Petitioner was dismissed as a Taltran bus driver by Respondent on May 11, 1982. No evidence was presented by Petitioner to raise any inference that his race had any relation to his discharge. The evidence respecting race that was presented is that the majority of Taltran bus drivers are black and that the driver hired to replace Petitioner following Petitioner's dismissal was also black. Blake was subsequently rehired by the City of Tallahassee as a Custodian II. He contends that he is now sober and a reformed alcoholic. This testimony was not rebutted.
The Issue Whether Respondent engaged in an unlawful employment practice when it failed to hire Petitioner for the position of Training and Safety Specialist in November 1998 and December 1998.
Findings Of Fact Based upon the testimony and evidence received at the hearing, the following findings are made: Petitioner first began to work for Respondent as a substitute school bus driver in November 1988, approximately half-way through the 1987-88 school year. He worked as a substitute bus driver for the remainder of that school year and approximately half of the 1988-89 school year until he was hired as a full time bus driver in January 1989. He continued to work as bus driver through the 1993-94 school year, a total of six and a half school years. In August 1994 (the start of the 1994-95 school year), Petitioner was hired as a para-professional, i.e., teacher’s assistant, in Respondent's Adjudicative Youth Program. Petitioner is still employed in that position. The program serves students who have previously been in the juvenile justice system and are now being reintegrated into the school system. Petitioner does not hold a teacher’s certificate. However, Petitioner has gained some teaching experience in his current position because he occasionally serves as a substitute teacher. Petitioner received an associates degree in criminal justice in 1995. He has taken additional classes towards a bachelor's degree, in business administration and in exceptional student education. However, he is at least a semester short of a degree in either subject. After Petitioner left his position as a school bus driver in 1994, he did not maintain his certification by taking the required eight hours of annual “in service” training and by taking an annual physical as required by Rule 6A-3.0141(9), Florida Administrative Code. In November 1998, Respondent posted notice of a vacancy for the position of Transportation and Safety Specialist. The position was coming open because Joe Dixson, the Training and Safety Specialist at that time, was retiring. The Training and Safety Specialist supervises the bus driver trainers and is responsible for coordinating the initial and continuing "in service" training of the bus drivers. The Training and Safety Specialist also serves as a liaison with law enforcement officials in the event a school bus is involved in an accident and is responsible for maintaining the bus drivers' records, including the commercial drivers license (CDL) records, which were examined by the State annually. The minimum qualifications for the position, as set forth in the November 1998 job posting, were: Knowledge, Abilities, Skills: Considerable knowledge of school bus operation and training program. Considerable knowledge of the hazards and driving safety precautions relating to transportation of students. Knowledge of rules and regulations of the School Board, State Board of Education and of State and Federal laws. Ability to maintain a driver education program. Ability to implement and maintain an effective working relationship with school personnel and the public. Training and Experience: Graduation from an accredited college or university with a Bachelor’s degree or equivalent Vocational/Technical training or certification. Five years experience in school transportation. Licenses or Certifications: Appropriate State of Florida Driver’s license. Florida Department of Education teacher [sic] certificate in school bus driver training. Physical Requirements: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects. Seven individuals submitted applications for the position, including Petitioner and Sharon Arnold. Petitioner, Ms. Arnold, and all of the other applicants were interviewed on November 20, 1998. The interviews were conducted by a five-member committee who scored each applicant on various issues. Petitioner's average score (82 out of 120) was the lowest of all of the applicants interviewed. By contrast, Ms. Arnold's average score (100.4 out of 120) was the third highest.1 Neither Petitioner nor Ms. Arnold were qualified for the position because they did not have a bachelor's degree or "equivalent Vocational/Technical training or certification." The certification was explained at hearing to be a teaching certificate issued by the Department of Education (DOE) to a plumber, for example, to teach a vocational class in plumbing. This explanation is consistent with DOE's rules. See, e.g., Rule 6A-4.076, Florida Administrative Code. None of the other applicants had these minimum qualifications either. Accordingly, Mr. Murphy recommended to the School Board that the minimum qualifications be changed to eliminate the requirement for a bachelor’s degree and to require only an “ability to obtain” the DOE certificate in bus driver training. The School Board approved Mr. Murphy’s recommendation. The purpose of the change in the minimum qualifications was to increase the pool of eligible applicants for the position. The effect of the change was to make Petitioner, Ms. Arnold, and potentially others eligible for the position. In December 1998, Respondent re-posted the notice for the Transportation and Safety Specialist position. The minimum qualifications for the position, as set forth in the December 1998 posting, were: Knowledge, Abilities, Skills: Considerable knowledge of school bus operation and training program. Considerable knowledge of the hazards and driving safety precautions relating to transportation of students. Knowledge of rules and regulations of the School Board, State Board of Education and of State and Federal laws. Ability to maintain a driver education program. Ability to implement and maintain an effective working relationship with school personnel and the public. Training and Experience: Graduation from high school or completion of GED. Five years experience in school transportation. Licenses or Certifications: Appropriate State of Florida Driver’s license. Ability to obtain a Florida Department of Education certificate in school bus driver training. Physical Requiriments: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects. The major functions and illustrative duties of the position were not changed in the December 1998 posting. The salary grade (14) and salary range ($28,800–32,490) also remained the same. The salary for the Transportation and Safety Specialist position was based upon 12 months of work. Petitioner's salary in December 1998 was $17,518, but that was based upon a 194-day (i.e., school year) contract period. Seven individuals, including Petitioner and Ms. Arnold, applied for the position as re-advertised. Of the original applicants, Ms. Arnold and Petitioner were the only individuals who reapplied. Petitioner, Ms. Arnold, and the other applicants were interviewed on December 9, 1998. The applicants were interviewed by a four-member committee who scored each applicant in the same manner as before. Ms. Arnold received the highest average score from the interviewers, 107.5 out of 120. By contrast, Petitioner's average score was only 82.5 out of 120.2 Based upon the interviews, the committee recommended to Mr. Murphy that Ms. Arnold be hired for the position. Mr. Murphy accepted the committee’s recommendation and Ms. Arnold was hired as the Transportation and Safety Specialist starting in January 1999. She was hired at the minimum salary, and she is currently employed in that position. Ms. Arnold was first employed by Respondent in March 1987, as a substitute bus driver. She was hired as a full-time bus driver in May 1987, in advance of the 1987-88 school year. She continued to work as a bus driver until she was hired as Transportation and Safety Specialist, a total of 11 school years. In addition to her duties as a bus driver, Ms. Arnold served as a bus driver trainer since 1993. In that capacity, she provided on-road training to newly-hired and prospective bus drivers by observing their performance and helping them learn their routes. Ms. Arnold volunteered for these additional duties, although she was paid her hourly wage for conducting the training. She provided this training during the week between her morning and afternoon bus driving shifts, and sometimes on the weekends. Petitioner never served as a bus driver trainer. Ms. Arnold is certified by the State as a CDL trainer and examiner for Class A, B, and, C vehicles. As a result, she is authorized to teach and test persons applying for a CDL license to drive a school bus, tractor trailer, and other large vehicles. Ms. Arnold assisted the Department of Highway Safety and Motor Vehicles staff as a CDL examiner during the summers and received positive feedback on her work. Petitioner is not a certified CDL trainer or examiner. Ms. Arnold is also certified by DOE as a school bus driver trainer. She holds a Level 1 certification which allows her to administer classroom training, as well as a Level 2 certification which allows her to administer on-road training. Petitioner does not hold the DOE certifications, although he has the ability to obtain them. Ms. Arnold received the DOE certifications in October 1998 after a week-long seminar paid for by Respondent. Ms. Arnold was recommended for the seminar by Mr. Dixson and her area supervisor. Mr. Dixson recommended her because of the dedication and hard work that she exhibited when working as a bus driver trainer. Other drivers were recommended for the seminar as well; however, Petitioner was not one of those recommended. In addition to her formal duties as a school bus driver, Ms. Arnold volunteered at Frost Proof Elementary School prior to the start of each school year to help answer parents' questions about their child's school bus route. There is no evidence to support Petitioner's contention that the minorities are systematically overlooked for professional positions in Respondent's transportation department. To the contrary, the evidence shows that since 1993 when Mr. Murphy was hired as the administrator responsible for the transportation department, minority employment in advanced positions has increased significantly, from zero to six (out of 18) bus driver trainers and from zero to six (out of 27) professional staff.
Recommendation Based upon the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Florida Commission on Human Relations issue a Final Order dismissing Petitioner’s charge of discrimination. DONE AND ENTERED this 14th day of May, 2002, in Tallahassee, Leon County, Florida. T. KENT WETHERELL, II Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 14th day of May, 2002.
The Issue Whether petitioner was entitled to terminate respondent's employment or suspend her without pay because she failed to disclose two traffic infractions, an arrest, and several charges of law breaking?
Findings Of Fact In July of 1986, while a resident of Day, Florida, respondent Gloria Faye Townsend signed an application for employment by the Columbia County School Board. Among the questions on the form was No. 33, which asks: Have you ever been arrested, charged or held by military or civilian law enforcement authorities for violation of any law, ordinance or regulation? (Include traffic violations but not parking tickets) After the question came "yes" and "no," each followed by a box. Ms. Townsend, who completed the form herself, typed an "X" in the box next to "No." Petitioner's Exhibit B. Just above Ms. Townsend's signature appears the following: ... I also understand that employment is contingent upon the results of a thorough character and fitness investigation. [For which] I hereby give authority on this application[.] I am aware that willful withholding of information or making of false statement on this application will be the basis for dismissal. I agree to those conditions and hereby certify that all statements made on this application are true, complete and correct to the best of my knowledge. Petitioner's Exhibit B. Ms. Townsend submitted the completed form to the School Board. Some time later Earl Varnes, to whom Ms. Townsend had disclosed her hope of finding a teaching position in Columbia County, learned of a mid-year vacancy Grady D. "Sam" Markham anticipated at Five Points Elementary School. Mr. Varnes mentioned Ms. Townsend, who at all pertinent times has held a Florida teacher's certificate, no. 341799, to Mr. Markham. As principal for nine years, Mr. Markham's recommendation of a teacher to replace the one who left on maternity leave December 19, 1986, proved dispositive. Before he met Ms. Townsend, Mr. Markham had heard from Mr. Varnes about problems Ms. Townsend had encountered in Lafayette County, where she had resigned a teaching position, and been harassed by at least one law enforcement officer. Mr. Markham discussed traffic citations and other matters with Ms. Townsend during three face-to-face interviews and some dozen telephone conversations that preceded her coming to work. Mr. Varnes was not aware, however, that Ms. Townsend had been found guilty of passing a school bus while it was stopped or that she had been charged with opposing a police officer. (T. 112, 117, 118). After the initial interview, Mr. Markham "went to the School Board office and looked at the application" (T. 20) Ms. Townsend had submitted the preceding summer. He relied in part on the application in recommending her for the job. He did not, however, ask her about her mistaken affirmative answer to question No. 20(a), "Has your license to practice every been revoked or suspended?" Although Mr. Markham testified that he would not have recommended her for employment if he had known of her arrest or of the school bus infractions, (T. 23) she "told him about the bus stops ... the careless driving ... the deputy." (T. 81). Mr. Markham heard another version of events in December of 1987 from William F. Hart, who is principal of Lafayette Elementary School. After obtaining court records, Mr. Markham relayed information concerning Ms. Townsend's traffic infractions and arrests to Silas Pittman, who suspended Ms. Townsend effective March 8, 1988, and recommended to the School Board that she be suspended from employment, without pay, and that her employment be terminated. The School Board voted first to suspend, then to terminate her employment. In April of 1987, Mr. Pittman and Ms. Townsend executed an annual contract of employment for the period August 17, 1987, to June 4, 1988. Joint Exhibit No. 21. The agreement provides that "The teacher shall not be dismissed during the term of this contract except for just cause as provided in Section 231.36(1)(a), Florida Statutes." Id. The Law and Ms. Townsend On January 23, 1981, a Deputy Feagle of the Lafayette County Sheriff's Office stopped the car Ms. Townsend was driving and proposition her, but she was not interested. (T. 67) She has not been accused of violating any law on that day. On May 1, 1981, when she spotted Deputy Wendell Feagle manning a road block on the highway ahead of her, she turned onto another road "a secondary road ... instead of going through the road block ... and ... went through the Forestry Services, and then got back up on the highway ... and then went on home." (T. 68-69). About two weeks later, four or five "Sheriff's cars" arrived at the school where Ms. Townsend taught at the time. Asked to "come ... and talk with the judge" (T. 70), she got into the car Deputy Kenny Wimberly was driving. Instead of stopping at the courthouse, the caravan made its way to the jail in Mayo where a deputy sheriff gave her "five tickets." Nobody took Ms. Townsend's finger prints or told her she was under arrest. Petitioner offered in evidence two of the traffic citations Ms. Townsend received on May 1, 1981, No. 225-081W, charging careless driving, Petitioner's Exhibit No. 1, and No. 225-082W, charging her with "Attempting to Elude A Police Officer." Petitioner's Exhibit No. 5. On July 2, 1981, she was convicted "of the crime of [o]perating motor vehicle in a careless manner," Petitioner's Exhibit No. 3, and fined $25, but all other charges against her arising out of the events of May 1, 1981, were dismissed. Petitioner's Exhibit Nos. 7 and 9. (T. 74) Among the charges dismissed was the charge that, on May 1, 1981, "Faye Townsend did ... unlawfully obstruct or oppose a law enforcement officer ... in the execution of a legal duty, without offering or doing violence to the person of the officer." Petitioner's Exhibit No. 88. In a subsequent conversation, the Sheriff of Lafayette County told Ms. Townsend, "[W]ithin one year there will be no record of this," (T. 76) referring to the legal proceedings occasioned by the citations and affidavits Wendell Feagle executed against Ms. Townsend in May of 1981. When traffic citation No. 137-660Q, Petitioner's Exhibit No. 13, arrived in the mail, Ms. Townsend learned that it had been alleged that she "RAN SCHOOL BUS STOP SIGN," on October 24, 1984. Although the citation stated that it was for an infraction that did not require a court appearance, Ms. Townsend engaged a lawyer to contest the accusation; and to defend against a subsequent charge that she was guilty of the same infraction at the same place on November 8, 1984. Petitioner's Exhibit No. 15. Carla S. Brock, a teacher at Lafayette High School, drove the bus and executed the affidavits accusing Ms. Townsend on both occasions. After an evidentiary hearing on January 10, 1985, Ms. Townsend was "found guilty ... of passing a stopped school bus ... in both cases." Petitioner's Exhibit No. 18. Ms. Townsend testified to the effect that she viewed her legal problems as "minor traffic violations," (T. 66) and explained her answer to question No. 33, as follows: I think 43 was my signature, and 33 was asking me if I had been arrested, and I hadn't been arrested. A witness at hearing testified in regard to question No. 33, "it is highly unusual to see one that says 'including' traffic violation[s]." (T. 125).
The Issue The issue is whether Petitioner has just cause to terminate the employment of Respondent as a school bus driver.
Findings Of Fact At all times material here, Petitioner employed Respondent as a school bus driver. Respondent worked in that capacity for approximately 15 years. Respondent received 40 hours of initial training and eight hours of update training each year. The training included safety procedures. One of the safety procedures was a requirement for the bus driver and/or bus aide to walk from the back to the front of the bus at the completion of each run. During the walk, the driver and/or aide were supposed to observe each seat and the floor to ensure that no children were left on the bus. Leaving a child unsupervised on a bus, intentionally or through omission, is a very serious matter. Such misconduct by a bus driver creates an unacceptable risk of harm to a child. In February 2005, Petitioner suspended Respondent without pay for ten days. Petitioner based the suspension on Respondent's failure to follow safety procedures to ensure that a child was not left unattended on a bus. In May 2008, Respondent was one of two school bus operators assigned to deliver parents and children to an adult education and parenting program known as Family Resource Activity Model for Early Education (FRAME). The program was located at the McMillian Learning Center in Pensacola, Florida. On April 14, 2008, Respondent drove a bus, including adults and children to the learning center. Upon arrival, Respondent hurried to the restroom without first inspecting the bus to insure that no children remained on the bus. After exiting the bus and utilizing the restroom inside a building, Respondent remained in a sitting area for several more minutes. While Respondent and other bus drivers discussed future school bus operations, a four-year-old child was sleeping unattended on Respondent's bus. The child's parent arrived at the school by another means of transportation. The parent immediately began to look for the young child. The parent inquired but received no response about the location of the child from Respondent. The parent continued her search in the school building. Next, Respondent decided to accompany another school bus driver for an additional run. Respondent requested Carolyn Scott, a bus aide, to go to Respondent's bus and retrieve her purse so that she could take it with her. Pursuant to Respondent's request, Ms. Scott boarded Respondent's bus and found the child asleep on the bus. Ms. Scott awakened and removed the child from the bus. The child was then placed in the proper classroom. Linda Harris, FRAME's program director, learned about the incident and reported the facts to Petitioner's Transportation Department. The greater weight of the evidence indicates that Respondent left the child on the bus and failed to perform the required safety check before or after she used the restroom. Respondent was not aware the child was sleeping behind her seat when she left the bus. Respondent's testimony to the contrary is not persuasive.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED: That Petitioner enter a final order terminating Respondent's employment. DONE AND ENTERED this 15th day of December, 2008, in Tallahassee, Leon County, Florida. S SUZANNE F. HOOD Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 15th day of December, 2008. COPIES FURNISHED: Joseph L. Hammons, Esquire Hammons, Longoria & Whittaker, P.A. 17 West Cervantes Street Pensacola, Florida 32501-3125 Lula Williams 1604 West Scott Street Pensacola, Florida 32501 Jim Paul, Superintendent Escambia County School District 215 West Garden Street Pensacola, Florida 32502 Dr. Eric J. Smith Commissioner of Education Department of Education Turlington Building, Suite 1514 325 West Gaines Street Tallahassee, Florida 32399-0400 Deborah K. Kearney, General Counsel Department of Education Turlington Building, Suite 1244 325 West Gaines Street Tallahassee, Florida 32399-0400
The Issue The ultimate issue is whether Rule 6A-3.0141(1)(a) Florida Administrative Code, is an invalid exercise of delegated legislative authority.
Findings Of Fact History of Rule 6A-0141 Prior to the promulgation of Rule 6A-3.0141, effective August 1, 1986, the Department did not have an established mandatory retirement age for public school bus drivers. It is not known how many drivers remained employed after reaching age 70. The mandatory retirement age of 70 originated from the concern expressed by transportation personnel in several local school districts about the great variance in the quality of physical examinations given to screen drivers for safety. The old rule allowed school districts to designate any licensed physician to administer the physical, and, in many cases, drivers were going to family physicians who were hesitant to fail them. The mandatory retirement age of 70 was adopted to address this concern, however, the old rule provision allowing local school districts to designate any licensed physician to conduct physical exams went unchanged. Larry McEntire, Administrator of the Department's School Transportation Management Section, worked to formulate the new rule with the five or six members of the standing rules committee of the Florida Association for Pupil Transportation (FAPT), which is comprised of personnel from the local school districts. The rule change instituted comprehensive classroom and on-the-road driver training requirements. The anew age restriction was not controversial; in fact the official published justification for the rule mentioned only the new training requirements, not the new mandatory retirement age. The particular age of 70 was arrived at through information provided by other states, ten of which had a mandatory retirement age of 70, consistent with the age-70 limitation on coverage under the federal ADEA at the time. No Florida school bus accident data, which was then viewed as unreliable, was used in choosing 70 as the age for mandatory retirement. No Florida statute suggested that age in general, or age 70 in particular, be used as a criterion in establishing qualifications for Florida school bus drivers. With regard to training and increased frequency of physical examinations at age 65 and over, the rule is patterned after the safety standards of the National Highway Traffic Safety Administration (NHTSA). However, the mandatory retirement age of 70 is in direct conflict with the NHTSA standards in effect then and now, which recommend no mandatory retirement age. The Department received a survey of state directors of pupil transportation on September 3, 1985, which was issued August 29, 1985, by the National School Transportation Association, indicating that at least 30 states had no age limit at that time for employment as a school bus driver. Although Mr. McEntire had previously seen the 1969 study by Promisel in his master's program in transportation and safety at Florida State University, neither that study nor any other study or data analysis was presented to or considered by the FAPT rules committee or others in the Department. Mr. McEntire is not aware of any study, data, or analysis considered during rulemaking which contained a recommendation that age 70 be adopted as a mandatory retirement age for school bus drivers. Mr. McEntire is unaware of whether the School Health Advisory Committee of the Florida Medical Association (FMA), which has a longstanding relationship with the Department, has ever recommended adoption of a mandatory retirement age of 70 as a means of ensuring that school bus drivers have the necessary qualifications to drive safely. Mr. McEntire and the FAPT rules committee did see a two-page document from Iowa entitled "In re Sievert Van Dyke" which reported, among other things, that "school bus drivers under 30 years and over 65 have a disproportionately large number of accidents," that "30, 40, 50 percent of the variability can be predicted on the basis of age," and that "sudden incapacity due to medical defects becomes significantly more frequent in any group reaching age 60." In Rule 6A-3.0141 several statutes are cited as specific authority for the rule and certain other statutes are cited as the specific laws implemented. None of the provisions of law mentioned in the rule requires a mandatory 70 year retirement age for public school bus drivers. The Student Transportation Coordinator for the Florida Highway Patrol, which has regulatory jurisdiction over approximately 4,000 private school bus drivers in Florida, was aware when the Department of Education instituted a mandatory retirement age of 70. The jurisdiction and mission of the Florida Highway Patrol in this regard directly parallels the mission of the Department of Education concerning public school bus drivers. While the Florida Highway Patrol requires drivers age 65 and over to have a physical examination semiannually rather than annually, as does the Department of Education, there is no age limitation for driver certification, there has never been one, and no change is planned in this policy. Age and Accident Risk Patricia J. Waller, Ph.D., is the Associate Director for Driver Studies at the University of North Carolina, Highway Safety Research Center, Director of the University of North Carolina Injury Prevention Research Center, and research professor at the University of North Carolina Center for Policy and Health. She is an expert in the area of driver licensing and crash safety. Dr. Patricia Waller has studied the relationship between age and accident rate. The results of Dr. Waller's research as it relates to age and crash risk are that when number of miles driven is considered, there is an increase in crash risk. Dr. Patricia Waller was commissioned by the National Academy of Sciences to write a paper, "Renewal Licensure of the Elderly Driver," to be included in a comprehensive study that was done on transportation in an aging society. The publication in which Dr. Waller's paper appears officially came out in October 11, 1988. Dr. Patricia Waller's paper, "Renewal Licensure of the Elderly Driver", was done after a review of all the literature that was available on the topic of licensure and re-licensure of older drivers. The literature available included studies related to age and accident rate. Studies have shown that drivers over 65 years of age as a group behave very responsibly in driving situations. Older drivers tend to restrict their own driving to the best time and locations. For example, because of marked vision changes that occur with increasing age, older drivers reduce their nighttime driving; also, older drivers also tend to reduce their driving in cases of inclement weather or during heavy traffic times. Despite the fact that older drivers restrict their own driving so that it is less demanding, there is still an increase in crash risk with increasing age. The crash rate increases for people in their middle to late fifties, particularly when the number of miles driven in considered. However, the crash risk increases even more for individuals in their early to late sixties. With respect to drivers in their sixties and seventies, age is associated with an increasingly accelerated risk of crash. There is also an increase in crash risk per mile with increasing age. It is Dr. P. Waller's opinion that the Department should set a mandatory retirement age for school bus drivers because the crash data on licensed drivers indicates increasing involvement after age 65. It is also Dr. P. Waller's opinion that it is in everybody's best interest that older people as a group be allowed to meet personal transportation needs by retaining their driver's license for as long as possible. She feels there are tradeoffs that allow us to say we are willing to accept the highway safety risk in order to enable this person to continue to function independently. Dr. P. Waller does not believe that the state of the art permits adequate testing to determine the ability to safely drive; however, she is not a medical doctor fully versed in medical testing. For her proposition that older school bus drivers should have the same crash risk as older drivers generally, Dr. P. Waller relied on the Promisel data. The Promisel data, set forth in a 1969 report from Dunlap and Associates on school bus safety and operator age in relation to school bus accidents, shows that the number of crashes increases very dramatically with age, particularly when the number of miles driven is considered. The Promisel study found no correlation between age and accident severity, recommended against the establishment of school bus driver age limits, specifically disclaimed any causal relationship between age and accidents, and made no analysis of accident risk associated with age 65 or over. The skewed age population in the Promisel study and the "generational cohort effect" (simply stated, the older a study of drivers, the less validity it may have for current drivers) render any accident risk projections from that study to today's 70-and-over Florida school bus drivers unreliable. Finally, it is Dr. P. Waller's opinion that age 70 is an arbitrary number and that any set age is arbitrary, however, she is aware of no alterative to using age as the cutoff standard in order to maximize safety. Dr. Julian Waller is a medical doctor and also has a Master of Public Health Degree in Epidemiology. For the past 20 years, he has been employed at the University of Vermont College of Medicine. Since 1978, Dr. J. Waller has been a professor of medicine in the geriatric unit. Dr. J. Waller is an expert in the areas of human physiology as it relates to driving and medical impairment to driving; also, Dr. J. Waller is an expert in the area of statistics. Dr. J. Waller has not examined a patient since 1961. He is not certified in the sub- specialty of geriatric medicine and he is not familiar with the term heteroschistosity. He has not personally studied bus drivers. According to Dr. J. Waller, there are four basic driving tasks, all of which involve some type of commercial driving, that put excessive stress on drivers. The specific categories are: driving a bus, driving a large truck, driving an ambulance, and driving a police or fire vehicle. In order to drive a vehicle of any type, four types of capabilities are needed: (1) the person must be alert; (2) the person must be able to identify things in the environment that potentially represent a threat; (3) the person must be able to make timely and appropriate decisions; and (4) the person must be capable of carrying out the decision in a timely and appropriate manner. Normal changes occur as an individual ages that may affect his ability to perform the tasks required in a driving situation. Vision normally deteriorates with increasing age. There may be a narrowing of visual fields, a decrease in ability to adapt to dark situations, and problems associated with glare. An area of concern that may affect older individuals is contrast sensitivity. An individual with problems in this area may have absolutely normal static visual acuity. That is, he can read a typical Snellan chart very easily, but cannot read signs or other things in the environmental which are not perfect contrast of black and white. A person affected by contrast sensitivity may not be aware of many things in their environment, such as traffic signs and street signs unless they are black and white. Complex reaction time is an important factor to consider for a person in a driving situation who is required to make decisions. Older people often do not do well in complex situations where reaction time is critical. A problem among older individuals is the beginning of alteration of consciousness for very brief periods of which they are not totally aware. A physical examination or a mental examination evaluates the performance of the individual at that particular time only. An individual's performance may vary from day to day or moment to moment. During the early stages, Alzheimer's disease may be difficult to identify. However, it is during this time that individuals are most likely to be driving. The symptoms which the disease manifests, though not apparent during a physical examination, may affect an individual's driving. Everyone has a variability in their performance. However, because an older person's spare capacity has been eroded, they have less spare capacity to respond to the demands of driving situations. As a result, what may be even a relatively normal variation may put the older person below the minimum that is required to deal with increased demand required to meet emergencies and more demanding driving situations. Further, according to Dr. J. Waller, the physiological changes that affect a person's vision, stamina, and ability to deal with time-bound decision making and response time so as to effect crash rate begins at about age 55. By age 65, the increased crash risk of all drivers is significant enough to cause concern about people this age performing a special driving task such as driving a school bus. Dr. J. Waller believes that health-related criteria used in a physical examination lack the precise, predictable cutoff points to distinguish between those older drivers who should be permitted to drive and those who should not be permitted to drive. In areas where special licensing procedures are used to license older drivers, there is still the same increased crash risk for older drivers. It is Dr. J. Waller's opinion that as people grow older they have more crashes per unit of miles driven and turn out to be responsible for those crashes more frequently. It is Dr. J. Waller's opinion that it is reasonable for the Department to set an age limit for school bus drivers and that such an age should not be much past the age of about 65. He bases this opinion on his experience in working with departments of motor vehicles through the years. It is also Dr. J. Waller's opinion that the problem of physical impairment and driving and crash risk is too inexact to permit appropriate identifying criteria for those drivers who should not be permitted to drive. Dr. J. Waller served on a committee of the American Medical Association that attempted to put together an appropriate set of identifying criteria and the doctors were unable to agree. According to Dr. Waller, this lack of agreement reflects basically a lack of progress in the predictive capabilities of physical examination that has existed since 1927. Dr. J. Waller feels that the Folstein mini-mental examination cannot identify early Alzheimer's disease. It is Dr. J. Waller's further opinion that physical examinations do not reveal subtle degradation and reduced capacity in individuals. Dr. J. Waller believes that subtle degradation changes cannot be measured, but have individual components which may be testable under certain circumstances. However, the way they all relate to each other has never been tested. It is his opinion that the way we know that they exist, since they cannot be tested, is because we see what is the end result. Dr. J. Waller presented a bar graph, marked as Respondent's Exhibit K, which he relied on for his opinion that the relationship between age and accident risk is approaching an exponential relationship. That graph and the opinion based on it are unreliable. The graph is not statistically accurate, is visually deceptive as drawn, and is an unsubstantiated data analysis. Marc G. Gertz, Ph.D., is a professor at Florida State University and president of Research Network, an independent data analysis, survey, research methodology and political polling firm. As part of his duties at F.S.U., Dr. Gertz teaches many of the graduate courses in research methodology and statistics as well as having been chairman of and serving on the Ph.D. Methods Comprehensive Examination Committee for the previous eleven years. Dr. Gertz was employed by FEA/United to conduct an analysis of school bus drivers and accident rates in the State of Florida. In collecting data for this project, Dr. Gertz was not able to find any previous study ever done in Florida on school bus drivers and accident rates. This project entailed the collection of three sets of data. One set of data was obtained from the Department of Highway Safety and Motor Vehicles (DMV). The second set of data was obtained from the Department of Education (DOE) and the third set of data was a complete enumeration (as opposed to a random sample) obtained from individual counties, specifically Dade, Pinellas, Okaloosa and Hendry. Dr. Gertz performed a number of statistical analyses on the data collected and compiled it into a report. Dr. Gertz pointed out that this is an original collection of data as opposed to a summary of data from the agencies in question that have control of the data. This data is known as primary data which is data you collect yourself as opposed to secondary data, which is someone else's data used to do your analysis. The problem with secondary data, according to Dr. Gertz, is you don't know what went into their choice of variables, their choice of case, how they operationalized, how they defined the terms or how they manipulated the data. An example of one piece of primary or "raw" data that was collected by Dr. Gertz for this study is the individual accident reports on file with the DMV. The DMV data was compared for years 1984 and 1985 for each of the different variables, for example, the number of injuries or the number of fatalities was compared with age to obtain both simple correlations and age as a curvilinear function. Based on his research, Dr. Gertz found from the DMV data that age had no statistically significant correlation with accidents of school bus drivers in Florida. Dr. Gertz explained the negative numbers of page 1 of his report as negative correlations which indicate that younger drivers are more likely to have accidents, although he was not comfortable saying that the correlation was statistically significant. Dr. Gertz pointed out that in his examination of the DMV data, what is called an accident may not be what all of us would call an accident. For example, if you knock over a tree limb or if the bus mirror is damaged, this could result in an accident report being filed with the DMV. In the bottom half of page 1 of his report, age was squared to give more weight to the younger and older people to see if age was a curvilinear function of these variables, but this analysis did not change the statistical results. Dr. Gertz performed more sophisticated analyses on the data sets he collected such as regression analysis and discrimination function analysis, but could still not explain the variation in accidents with any of the variables tested to correlate age with any of those variables. The second set of data was obtained from the DOE for the years 1986 and 1987. The results of Dr. Gertz's analyses are found on page 2 of his report. This data revealed three significant relationships, although in Dr. Gertz's opinion the significance was at a very, very low level. The statistical significance found by Dr. Gertz is .05 which means that 95 times out of 100 times it would not be happening at random. These three significant relationship are (a) in 1986 younger drivers were more likely to have had prior accidents; (b) in 1987 the younger drivers were most statistically likely to have been charged in the accident; and (c) in 1986 bus drivers who did have in-service training were less likely to have had accidents. For (c) the statistical significance is .01. On page 3 of his report, age was cited as a percentage for the years 1984-1987 using both the DMV data and the DOE data. Dr. Gertz explained this data in terms of the "n" sizes. The "n" size means the sample size. The rule of thumb, according to Dr. Gertz, is that you don't analyze columns that have less than 25 cases in the sample. In the data provided, however, some sample sizes were smaller than 25 which skews the percentage. The closest comparison in this data is in the 1984 Department of Motor Vehicle Data in which a sample size of 18-24 year olds contained 24 cases. The analysis revealed that for all accidents, the percentage where the driver was not charged is 72 percent for 18- 24 year olds and 87 percent in the 65 and older group. Petitioner's Exhibit 1, pages 4 and 5 (Gertz's report) contains the data from the third data set. This data was collected directly from the counties and contains a complete enumeration and includes all school bus drivers, those who did not have accidents as well as those who did have accidents. Based on all the data and his analyses, it was Dr. Gertz's opinion that age did not explain why accidents occurred among school bus drivers in the State of Florida. There is no statistically significant correlation between increased age of public school bus drivers and increased accident risk. In fact, the only slight correlation is between younger drivers and increased accident risk. His conclusion is that, based on the current Florida data, age is no factor in accident risk for public school bus drivers. His opinions are accepted as most creditable because they are based on current Florida data regarding school bus drivers. Individual Medical Testing Dr. Sue H. Schler is a medical doctor and holds a Master's degree in public health and biostatistics and epidemiology. Dr. Schler is an expert in the field of geriatric medicine. Dr. Schler passed the first subspeciality certification examination in geriatric medicine ever offered, making geriatric medicine officially a subspeciality of internal medicine as of 1988. Dr. Schler teaches medical students at the University of South Florida College of Medicine. Dr. Schler believes that the average physician in Florida could easily be trained to conduct a physical examination (including a neurological exam) on a school bus driver that would take about half an hour to perform which would screen out the safe from the unsafe driver of any age. Dr. Schler explained the principle of heteroschistosity. The principle of heteroschistosity means that there is an increasing variability between individuals of increasing age as for as their physical health and their functional capacity. In light of this principle, medical examinations are increasingly likely to detect medical impairments of both a pathological and a normative nature as individuals increase in age. In Dr. Schler's opinion, functional assessment is the most appropriate method of testing individuals to determine physical and mental capabilities. Functional assessment is one of the big trends in geriatric medicine and in the past few years has been proven to have predictive value for morbidity and mortality. Dr. Schler examined ESE Form No. 479, which is the application for a license to drive a school bus, and found it to be grossly inadequate to safely screen a driver of any age. Florida's physical examination for school bus drivers could be substantially improved by assuring the quality and competence of the physician and his familiarity with the particular procedures used, and by adding more "hands-on" procedures. The current examination form requires only that "vital signs" be taken and a basic "20/20" vision test be performed, and then asks the physician to answer 12 questions "yes" or "no" with a "brief explanation" for any "no" answer. The physician's certification was recently amended to include the limiting language "on that date" regarding the school bus driver's condition. Dr. Schler believes Florida's screening procedure could be made adequate for school bus drivers if certain additional tests and procedures were added to the current form. Dr. Schler specifically mentioned a better medical history, a better physical examination, including a complete neurological exam, and a mental status examination such as the Folstein Mini Mental Status Test, and additional testing of vision and hearing, including measuring static and dynamic visual acuity, night vision, response to glare, color vision, visual fields and depth perception. She also believes that a more extensive history of the use of medications and alcohol should be included. According to Dr. Schler, the more comprehensive testing would not be difficult and would not require expensive equipment. The additional equipment required for more precise vision testing could be found at most optometrist's offices in addition to the equipment normally found in a doctor's office. Further, these tests can be effectively and inexpensively accomplished through cooperative arrangements with established vision-related companies like Pearle Vision Center. Dr. Schler makes the clear distinction between the abilities of a healthy individual as opposed to a sick person of any age. An example she gave is that cardiac sudden death is estimated to occur in thirty percent of all people who have heart disease. Forty-year old men or women who have heart attacks have a thirty percent rate of sudden death, the same as with an eighty year old man or woman. Chronic heart disease can be easily diagnosed with a physical examination, according to Dr. Schler. Dr. Schler believes that vascular disease could be screened to eliminate the risk of strokes. Dr. Schler also states that a lot of vascular disease is asymptomatic for the first twenty to thirty years but can be identified with testing. In Dr. Schler's opinion the standard confidence rate, with which you predict accuracy in the kinds of physical examinations which she described, is approximately ninety-five percent, i.e., a person's capabilities can be predicted with ninety-five percent accuracy from the examinations given by Dr. Schler and her colleagues. In Dr. Schler's practice she finds that she screens out a person as unsafe to drive prior to the DMV doing so through their driver license retesting program. Dr. Schler stated that the application for a license to drive a school bus, although she feels it is inadequate to test school bus drivers, is still much more comprehensive than the driver licensing and retesting given for a regular drivers license. In Dr. Schler's opinion, the written statements by Dr. Julian Waller, M.D., stating that physical changes take place in people that are unmeasurable was the state of medicine ten or twenty years ago. Currently, in Dr. Schler's opinion, medical doctors are very good at screening out even subtle changes of illness and aging especially as related to driving ability. Dr. Schler clearly believes that in healthy older drivers, who have the benefit of experience in driving a school bus, experience has been proven to be a major benefit in terms of safety. According to Dr. Schler, age should only be used as an added safety factor if there were no other way of safely and effectively testing school bus drivers. In her opinion, however, the State of Florida can today efficiently, cheaply and accurately test these drivers annually to determine which drivers are safe and which drivers are not. Dr. Schler's testimony and opinions are taken as creditable and are accepted instead of the opinions of Dr. J. Waller. Dr. J. Waller's opinions and information are out of date and out of step with the current state of the art in geriatrics. Individual Performance Testing, Training and Evaluation Harvey Leonard Sterns, Ph.D., currently holds three titles: 1) research professor of psychology at the University of Akron, Ohio, 2) Director, Institute for Life-Span Development and the Gerontology Fellow at the University of Akron, and 3) research professor of gerontology at Northeastern Ohio University College of Medicine. Dr. Sterns is an expert in the field of industrial gerontology. Dr. Sterns has conducted research on driving as it relates to aging. The research conducted was keyed to the development of a diagnostic battery of tests to determine areas in which older drivers may have difficulty and to assist them with the training program so that they may perform at higher levels. This research also included an individual training approach which was modified in subsequent years in an attempt to attain maximum efficiency. As a foundation for his research, Dr. Sterns identified three issues of observable approaches to the driving analysis which are called intrinsic predictors. These are 1) perceptual style, i.e., how people extract relevant and irrelevant information from the visual array; 2) selective attention, i.e., a measure of central processing ability that is highly predictive of incident involvement; and 3) perceptual motor reaction, i.e., dealing with simple and complex choices in complex reactions. Dr. Sterns also researched the actual driving of a school bus in Alabama. In this research he examined the job of school bus driver from a task analysis perspective and observed first hand what was actually involved in driving the school bus. Based on this experience Dr. Sterns believes that driving a school bus on a specified route is different than normal everyday driving because, for example, the school bus driver is clearly aware of problem situations coming up such as demanding intersections or curves or other areas of potential danger. Dr. Sterns points out that school bus accidents are reported any time anything happens to the bus, including a bus getting stuck in the mud, scratched, or backed into a pole or into another bus. This is described in the literature as an "accident or a crash." The majority of accidents that we know about are property damage as opposed to accidents involving injury or fatalities. Dr. Sterns stated that Dr. Julian Waller in his book Injury Events states that school bus safety is not a major safety problem because out of approximately twenty million children who are transported by school busy every year there are twenty fatalities. School bus transportation may well be the safest form of transportation there is. Dr. Sterns cites numerous authorities and studies done both in the United States and Europe which support his opinion that experience is a critical factor in the ability to safely drive a school bus. Competency and skills involved in driving a school bus could be greatly enhanced by additional supervised on-the-road training experience together with training evaluations as opposed to using the age as criterion. The job of driving a school bus involves much more than just driving. Dr. Sterns cites the Iowa 1986 data which contained eighteen fatalities and of those, three fatalities were actually on the bus. Therefore he believes that a check ride with passengers actually on the bus is an important part of the observation of the performance level of the school bus driver. According to Dr. Sterns, the addition of the intrinsic performance evaluators which have relative predictive validity, such as selective attention, perceptual style and motor reaction time, together with enhanced training and on board evaluation of school bus drivers, is far superior to determining who a good employee performer might be as opposed to the use of any arbitrary chronological age. It is Dr. Sterns' opinion that if it were necessary to be very conservative in the setting of standards for school bus drivers, one commonly used technique in industrial psychology is that of using the median of the young group. That is, taking the younger group of employees and determining their median standard of performance and using that median as the cut off score for any older person with the result that any older person performing below that median cutoff score would not be allowed to drive a school bus. In metro transit authorities (public transportation), a method used to judge performance is to have a "checker" ride the bus as a passenger or follow in a car to see whether or not the bus driver is performing appropriately. This method would be of practical use in training school bus drivers as well. Past driving record is predictive of future accident risk. In a study of commercial drivers, performance training was demonstrated, with statistical significance, to reduce accident risk by approximately 16 percent. Performance evaluation can appropriately exclude young drivers who have functional problems related to drug or alcohol use or neurological deficits. Performance training has been developed and demonstrated to be effective at improving the performance level of both older and younger adult drivers. Performance evaluation through "on board" check rides, a "follow car" procedure, or closely "monitoring" drivers can reduce accident risk, especially when such evaluation is based upon an accurate task analysis. The 1969 Promisel Study as discussed by Dr. Sterns also relates the benefit of experience even for drivers who began to drive a school bus in their sixties, because even these drivers show an improvement in their driving ability with training and experience. The study also states on page 90 that there is no evidence to show that the severity of an accident is related to driver age and further that more than half or 50-60 percent of the difference that occurs in accident rate can be predicted only by factors other than age. Performance evaluation over a period of several days, as occurs in Florida's public school bus driver licensing process, is more reliable in determining driver capability than the single-incidence licensing which is typical of the private, noncommercial licensing process.
The Issue Whether Respondent engaged in employment practices in violation of Chapter 760, Florida Statutes.
Findings Of Fact Petitioner, Euretha L. Davies, is a white female, who was first employed by Respondent, Laidlaw Educational Services (Laidlaw), in 1997 as a school bus driver. Respondent is an employer within the meaning of the Florida Civil Rights Act. Respondent provides pursuant to contract school bus transportation in Santa Rosa County School District. This includes all aspects of transportation: training drivers, maintaining vehicles, preparing routes and administering the system, and preparing reports to state and federal authorities. Petitioner had been an employee of the Santa Rosa County School District for nine years prior to Laidlaw contracting to provide these services in 1997. She transferred her employment to Laidlaw at that time, maintaining her senority and pay rate. On January 4, 2000, Petitioner contacted Jeffrey R. Capozzi, Driver Development and Safety Supervisor for Laidlaw at their office in Milton, Florida, about pain she was experiencing in both her wrists. She was sent to Immediate Care at West Florida Medical Center, Pensacola, Florida. There, she was seen by Kenneth Hill, M.D., an orthopedic specialist. Dr. Hill performed surgery to release the carpal tunnel in the right wrist on May 23, 2000. On August 24, 2000, a follow-up evaluation of the right had revealed that soft support of the wrist was needed, but Petitioner had reached maximum medical improvement with a one percent partial impairment. Petitioner was released to full duties. On May 2001, an annual check up was done in order to maintain Petitioner's entitlement to future workman's compensation medical treatment. This examination was performed by James St. Louis, M.D., who took over Petitioner's case when Dr. Hill moved. Dr. St. Louis ordered nerve conduction studies of the right upper extremity, which was performed on July 30, 2001, by Dr. Gerhard. Dr. Gerhard found that the transmittal of nerve impulses was normal in the right upper extremity and left median nerve. On May 2, 2002, approximately a year later and after Petitioner had had a nerve conduction study, she was sent to see Michael L. Shawbitz, M.D., a neurological specialist. Dr. Shawbitz concluded that she had tendonitis in her right wrist and recommended physical therapy. On May 15, 2002, Petitioner was given a Dexterity Test for School Bus Drivers by Lillian Barnes, which Petitioner passed. On June 5, 2002, Dr. T. F. Brown gave Petitioner a physical, which she passed. On August 6, 2002, Petitioner returned to work when school started, driving a school bus with an automatic door opener. On September 4-6, 2002, Petitioner began training to become a driver trainer. Her instructor was Zeke Zeigler, a training director for Laidlaw. From September 9 through 13, 2002, Petitioner attended classroom training presented by Stephanie Slaton, who was in charge of Driver Safety and Development at the Laidlaw office in Milton, Florida. At this time, Petitioner was driving her bus seven hours and 35 minutes each day on a regular schedule. On September 16 through 20, 2002, Petitioner completed the classroom training and was scheduled to go on the road training with the trainer who fit into her schedule. At this time, Dianne Hall, Head of Routing and Data Entry, requested that Petitioner be taken off her driving schedule to assist in preparation of the report prepared by Laidlaw for the State of Florida on bus schedules and routes for the children in the district. Petitioner was taken off her bus to assist with this report, and when it was completed, she was to continue coming into the office between the morning and afternoon bus routes to keep information in the data system updated and correct. This data entry amounted to several hours of light typing daily. On October 15, 2002, Petitioner was informed that she had an appointment to see Dr. Minoo Hollis, for Petitioner's annual checkup on her workman's compensation injury. This examination was conducted on October 17, 2002. Dr. Hollis determined that Petitioner had tenosynovitis of the right flexor, a ganglion cyst of the left wrist volar ganglion, and diffused chronic pain of the left forearm and wrist. Dr. Hollis prescribed medication and physical therapy for Petitioner and put her on light duty not driving a school bus. On October 23, 2002, Petitioner started physical therapy at Santa Rosa Medical Center three times per week for three weeks. Petitioner continued to work at the school office and to make entries into the computer system. Petitioner was assigned to the school office where she worked on various projects. She did light typing, copied documents for the school staff, and handled mail. There is a conflict in testimony regarding whether these assignments were in pursuit of assisting with the data entry or were the result of light duty because of Dr. Hollis' findings. It is found that at the point Petitioner ceased driving the bus, it was the result of the light duty assignment. These light duties continued until December 10, 2002, when Petitioner was assigned to Pace High School (PHS) where the assistant principal, Bradley Marcilliat, was delegated authority to assign her duties. Upon her assignment to PHS, Petitioner's hours per week were reduced to 30, and her typing was restricted further by her supervisors at Laidlaw. On December 12, 2002, Dr. Hollis did a follow-up examination of Petitioner after physical therapy and found that she had a two percent permanent partial impairment and prescribed the following restrictions as they relate to her bus driving duties: Can sit, stand, and walk without interruption for eight hours; Reach above shoulder level frequently Can use hands for repetitive actions such as: Simple grasping-both hands Pushing and pulling-right hand no; left hand yes Restrictions of activities involving: Unprotected heights-none Moving machinery-none Changes in temperature and humidity-none Driving automotive equipment-none Restrictions to automatic transmission-yes Fumes and gas-none On December 12, 2002, Jennifer Jack, MSN, RN, who was the case manager employed by Genex Services, Inc., for Crawford and Company, Respondent's workman's compensation insurer, reported to Stephanie Slaton that Petitioner could drive a vehicle with automatic transmission per Dr. Hollis. Ms. Jack opined, "I am not sure if driving the bus requires any repetitive pulling, but if it does not, then it looks like Ms. Davies can drive a school bus." A question existed about whether Petitioner could operate the automatic door opener on the school bus, which required the driver to pull a knob with the right hand. Ms. Jack queried Dr. Hollis, and was told Petitioner could drive a bus with an automatic door opener. On December 24, 2002, Crawford and Company informed Petitioner that she would be paid one percent as the difference between the one percent she had initially been paid, and her current permanent impairment of the body as a whole. Petitioner continued her duties at PHS until January 31, 2003. Nothing was said about her returning to her normal bus driving duties, although she had been released by her doctor to return to work with the limitations stated above. On January 31, 2003, Petitioner was advised by personnel at PHS to report to Bobbie Williams' office at Laidlaw at 10:30 that morning. When she reported to Williams, he gave her a dismissal letter, and stated that Laidlaw had been informed by the insurance company that she had reached maximum medical improvement with regard to her injury that had occurred on January 4, 2000, and that with her current restrictions she was no longer able to perform essential requirement necessary to drive a school bus. This determination was based upon the Laidlaw's determination that Petitioner could not operate the automatic door opener on the school bus. This conclusion is contrary to the evidence presented by Petitioner that she had operated the door without problem before she developed the tendonitis, and contrary to Dr. Hollis' reports and the information provided to Ms. Jack by the doctor. Although the record shows that Petitioner continued to improve as revealed in her May 2003 examination, the fact that the doctor indicated that Petitioner had a permanent impairment of two percent in December 2002 indicates that Petitioner had reached maximum medical improvement as of that date. The facts reveal that Petitioner was ready to return to work; was discharged by Respondent because of an alleged inability to open the door of the bus; that Petitioner was able to open the door of a bus equipped with an automatic door opener; and that the "inability to perform the duties of the job" asserted by Respondent were not supported by the medical restrictions communicated to Respondent's agent, who made that information known to Respondent.
Recommendation Based upon the foregoing Findings of Fact and Conclusions of Law, it is recommended that FCHR enter its final order directing that Respondent desist from discriminatory employment practices and directing Respondent to re-employ with appropriate accommodation Petitioner, promote her to a trainer-driver, and cease any further discriminatory practices. DONE AND ENTERED this 4th day of June, 2004, in Tallahassee, Leon County, Florida. S STEPHEN F. DEAN Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 4th day of June, 2004. COPIES FURNISHED: Denise Crawford, Agency Clerk Florida Commission on Human Relations 2009 Apalachee Parkway, Suite 100 Tallahassee, Florida 32301 Euretha Davies 3404 Oaktree Lane Pace, Florida 32571 Danny K. Guerdon Laidlaw Education Services 975 Cobb Place Boulevard, Suite 218 Kennesaw, Georgia 30144 Cecil Howard, General Counsel Florida Commission on Human Relations 2009 Apalachee Parkway, Suite 100 Tallahassee, Florida 32301
