Satisfied Fort Myers Client
Great services, professional, swift, straight forward, and painless.
Thank you John and Ricardo!!!
I do not live in the Tampa Bay area, I live in Fort Myers and could not find a Lemon Law lawyer locally. I'm glad I searched outward to a larger city and found Bolliger Law Group. This is their forte. The reviews on AVVO.com were what sold me on using them, they more than met my expectations.
I didn't have to drive to Tampa, all communication was handled promptly via email and phone.
My claim was simple and straight forward, transmission issues with my 2016 Jeep Charokee under 2 years old. I had all the initial documentation to them by late June, we had a little bit of a negotiation battle with the manufacturer and received an acceptable settlement offer by late August, I expect a check in September.
Very informative, they follow up, they get things done.
They tell you upfront what the process will most likely be like.
They tell you the potential timelines for each action that may be taken.
They tell you what is expected of you.
They give you a list of documentation that you need and how to obtain any missing pieces.
They give you your options, and you decide how you want to proceed.
A side note:
Documentation is absolutely key, make sure everything is noted on the service tickets, and don't hold off on going to the dealership and get your continued issues documented, read the notes on the service tickets that day, take photos of error codes on the dash, take video of your issues if possible, take a screenshot of mileage when you drop the vehicle off for service and when you pick it up to verify how many miles they test drove it.
Keep your expectations reasonable, while this is personal to you and emotional at the end of the day this is business for everyone else. While we all feel like we should not only get a full replacement vehicle with all the bells and whistles for our frustration; that is not going to happen. Know what you feel comfortable with settling for and let them know, and at the end of the day remember this process is to help you MOVE ON from your current situation.