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Extremely professional, competent and caring customer service at a time of emotional turmoil in peoples lives.
We just moved from California and needed to establish guardianship in Florida for our grandson.
Establishing guardianship in California was complex, long and expensive for many reasons. Carrie reassured us; she knew exactly what paperwork we needed to provide for our first meeting, was professional, yet sympathetic, and advised us of possible pitfalls. The process was quick, painless, without any of the frustrating delays or unreasonable expense we had experienced in California. Her staff was courteous, patient and helpful. I would not hesitate to go back to Carrie.
Carrie was professional and helpful in guiding me with regards on how to handle a VA application for my mother. She was very easy to talk to and took time to explain her answers to my questions