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Ed handled a personal injury case for me involving a major theme park. From our very first contact he was extremely pleasant to speak with and took a genuine interest in my case. He consistently kept an open door policy over the 3 year period it took to settle the matter. He and Toni Perez were a great team to work with. They stayed in constant contact with me and kept me updated. They were very quick to respond to any questions or concerns I might have had, and were always thorough in making sure I understood what was going on and where my case stood.
I am extremely glad I made contact with Ed and very satisfied with his assistance.
In the summer of 2008, I had an unfortunate fall at a theme park in Orlando. Dazed and confused, we eventually left the park and the next day returned to Oklahoma. My injuries were substantial. I had not seen a doctor or gone to an emergency room in Orlando because we had saved money for this dream trip for many years. And I just didn't want to miss it. Back in Oklahoma, My husband contacted a lawyer we knew and by some miracle of God, he found Ed Normand.....and by extension, Toni Perez. What a pair! They made me feel important - as though my case was significant and had weight.
Toni was the life-link. The kindest person with whom I have ever spoken. Ed was calm and reassuring and very focused - always a positive force.
They took on the big boys, and the big boys listened. They took care of me. They made me feel safe. Is there anything better than that? I don't think so.