Outstanding results, and made an otherwise overwhelming situation extremely easy to deal with, thank you!!
We were so extremely lucky to have found Michael and his team. Their law firm was the top search results for Bradford County criminal cases, as we had no idea where to even start when we found ourselves in need of a criminal defense lawyer. From the very first phone call, Michael's team showed genuine empathy for our situation and immediately made us feel we made the right decision calling them. Michael went above and beyond to answer all of our questions, and I mean ALL. Never once did Michael or his team make us feel we were asking too many questions or bothering he and his team in any way. Being in a situation requiring a criminal attorney can be uncomfortable and scary, and Michael's team provided customer service beyond what we ever could have imagined. And most importantly, the great customer service continued once we paid the retainer AND even after the case had closed. Michael followed up with us directly even we he didn't need to!
Beyond making the process feel so much less stressful, Michael Hines and his team delivered positive results for us within a matter of days. We honestly didn't have any idea what to expect, and Michael seemed to work magic for us. We greatly appreciated that Michael and his team never overpromised. They were very thorough in explaining all possible outcomes. We felt prepared for every scenario. And when the time came, Michael delivered a better outcome than we ever anticipated.
Michael Hines helped our family out of a seemingly impossible situation which was recurring in cycles due to "the system" in which we know so many other families in Florida find themselves. We also felt the fee involved for the service was reasonable, and we would've paid so much more had we known how quickly Michael would have our situation 100% resolved.
We are forever grateful for the service provided by Michael Hines and his team. And to his lovely staff, they were an absolute breath of fresh air in the start of a otherwise very bad day. Thank you!