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| 5 Star |
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| 4 Star |
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67% |
| 3 Star |
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| 1 Star |
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33% |
Mr. Tidwell represents Pointe South Realty. When they withheld part of my security deposit outside the scope of my lease, I challenged it. Mr Tidwell sent me a generic letter which stated my claim was not legitimate and to contact him with questions. After 3 emails, 2 voice-mails, and multiple messages left with his receptionist over the course of 4 weeks, I had given up hope. Pointe South only withheld $75 and small claims is too inconvenient and costly to fight for this money. They know it, and he knows it. My biggest gripe, surprisingly, is that Mr Tidwell lacked the professionalism and common courtesy to reach out to me. I feel insulted, especially as an active duty member on temporary orders, displaced from my family and forced to rent, only to be ripped off and ignored.
Mr. Tidwell was kind, showed compassion for our situation, gave us sound advice, seemed to care about the outcome for us. Very professional.
Mr. Tidwell was kind, showed compassion for our situation, gave us sound advice, seemed to care about the outcome for us. Very professional.
