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I should of had a slam dunk lemon law case, but lost. Then was told I have a strong case to proceed, only to be told they didn’t file correct paperwork and the expert was useless. Constantly got passed around from their office help, always new people. Set appointments for a telephone conference and 2 days later got a call. Constant calls to resubmit paperwork that I already gave them
I spoke to a legal assistant of the attorney's and she constantly got my information wrong.
Then I spoke with the attorney briefly over the phone to discuss my Lemon law case. He seemed knowledgeable and probably knows what he is doing.
Then it was back to the assistant who kept referring to another person's case/vehicle when corresponding. Several times.
Finally FCA just settled the thing with me without need of litigation - months later... and the legal assistant cold calls me a week after that to schedule an appointment.
This attorney would do well either hiring an office manager or sorting out his files better. Maybe a competent assistant? I don't know.