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We did not end up going to mediation or arbitration for the claim which we placed, however throughout our "ordeal", Attorney Cousins was very helpful, informative and made himself available for any and all questions. He was very easy to talk to and never made us feel uncomfortable as well as always spoke to us in a very courteous and friendly manner. He was very considerate and gave us the information we needed to come to the conclusions necessary. I would definitely call Mr. Cousins again should I need legal counsil.
Patrick was incredibly experienced in dealing with manufacturers, contract law and in my case, with the lemon law. He was upfront about the probability of winning our case, followed up thoroughly, and in the end, argued successfully against the lawyer from BMW winning my case. On a personal level, he is pleasurable to spend time with and interesting.
Mr. Cousins handled my case with care. He treated me with respect and was very professional. I was very pleased with the outcome of my case.
