I hired Rob Roy in January of 2018 to work on my personal-injury case. Rob has helped members of my family with their auto-accident cases in the past. They had nothing but good things to say about him. When I was rear ended while driving to work, I did not hesitate to hire him for my case, as well. I knew that my case would have been an up-hill battle had I gone it alone, because this was not my first rear-end collision and because this new accident exacerbated my existing injuries, and it would have been difficult to show that my new injuries were not from my prior accident. Rob was kind and professional, and he took the time to answer all my questions. He walked me through what the process would be like and helped me to come to my own conclusion on how I wanted to proceed with my case. He was very ethical in that he did not try to tell me which doctors I should choose nor how I should go about seeking care. He told me that my first priority is to focus on receiving the care that I need for my injuries, and that he would handle the legal challenges presented in my case. His advice was very reassuring and helped take away a lot of the stress involved with an auto-accident case. Him and his paralegals were very responsive and always kept me apprised of the status of my case. They told me what PIP compensation I would be eligible for (like miles traveled, time off work, etc.) and provided me with ledgers to keep track of this information. They made sure that everything was handled with the repair of my vehicle and with obtaining a rental car. When the insurance company made their first offer, it was so small that it was an insult. I told Rob that I would not accept that amount and that I wanted to proceed with filing suit. Rob explained to me what that would look like and what I can expect. Filing suit—as opposed to accepting their first offer—comes with challenges and risks, and Rob made sure I understood what those are. After considering the possibilities, I decided to proceed with the lawsuit. After I reached maximum medical improvement, I was scheduled to have my first deposition. Because I had never been deposed before, I was very nervous and did not know what to expect. Again, him and his staff explained what the deposition would be like, they sent me copies of all my paperwork and charts, and they told me what preparations I should make beforehand. When I arrived at the deposition, Rob was there, and he again calmed my nerves and explained the rules of the process and told me what kind of questions I should expect. Finally, mediation came. And once again, I was confident and prepared for this step. At no time did I feel as though I was left in the dark. Rob has so much experience in auto-accident cases and it showed. I was amazed at how he was able to negotiate the highest amount the insurance company could offer. When it was all done, they offered me more than 3 times what they offered the first time! It was even more than what I had hoped. I can not say enough how much I was pleased with the results. I also can not say enough about what a great attorney he is, and I would highly recommend him to anyone who is in the same situation. Thank you, Rob!