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I contracted Roger Messer in March 2015 for a personal injury action. In December 2014 I was a passenger in my mother's auto, when she fell asleep and drove off the road. I needed surgery on both shoulders, and I lost considerable work time and money. From early on, every time I talked to Mr. Messer, he warned me that we might not win the case against my mother's auto insurer. During the summer of 2015 I had a couple of surgeries, and then rehab. I talked with Mr. Messer's Paralegal, Julie, in August 2015 and told her my rehab was over. In September 2015 Julie called me and said all Roger needed was a doctor's report on my shoulder. I went to the doctor on October 8, and asked for the report. Doctor said report would be sent to my lawyer. I immediately called Julie and told her that the doctor would send the report. I waited until February 2016. When I heard nothing from my lawyer, I wrote an email. Julie responded by saying, " Haven't heard from you in awhile. Are you still treating?" This came 4 months after I had told her that my treatments were over and the doctor was going to send a report. I asked her if she received the report. She said no. I waited until March, then wrote again.
Julie said that she still had not received the report and she would contact me when she did. In April, tired of waiting, I asked her again. She still had not received the report. I personally called the doctor and asked them to send the report. They told me they had sent it months prior. I asked them kindly to resend it. At this point, Roger asked me to personally get my mother's auto insurance policy so he could "go over it". Over one year later he was asking me for a very important document which I believed he already had. Next, after getting the doctor's report, Roger told me he wanted to meet with me to discuss a demand letter and how much we were going to ask for. He said he needed to talk with me first before sending the letter. Great. So I made an appointment, and a few weeks later drove up to meet with Roger. I sat down in front of him, and all he said was, "I'm going to need your prior year's W-2". So I drove 40+ miles round trip for something he could have asked me for over the phone.
That was in May 2016. In July 2016, without any prior notice, I received a letter in the mail from Roger with a copy of a demand letter he wrote to the auto insurer. He did not ask me or even let me know that he was going to send the letter. I had zero input as to the demand amount, which, by the way, I believed to be too low. There are more problems I had with Roger, but, in the end, the insurer denied the claim, stating that there was a clause which stated that family members are excluded from making claims against the insured. I went over the policy several times and did not see such a clause. Roger also told me that he went over the policy and never saw such a clause. So then, why did he accept the insurers explanation so easily, and without proof? Obviously, I am going to see another lawyer. I am extremely dissatisfied with Roger Messer's performance, and that of his Paralegal. I believe the case failed more to the efforts, or lack thereof, of my lawyer, than of the law. I do not recommend Roger Messer at all. That is my opinion.
I first met and hired Roger Messer in 1981. Our youngest daughter, Lynnette, was killed by an impaired driver, he also severely, permanently injured her 15 month old son who was in the car with her. My family was devastated by our loss. It was extremely difficult for my husband and myself to deal with legal matters at that time. Initially our reason for seeing Roger was to secure the guardianship of Lynnettes two children , their father and his family were not an option (the father was in jail at the time of the tragedy)---when Roger heard our story he immediately realized we needed more help than this. Roger not only secured the guardianship of the children for us, we later were able to adopt them, he got the children secure, lifetime settlements. He also saved my husband and myself from making a very costly error with the car insurance company, and much more than I could write in this small space. He did all this with the most kindness, and thoughtfulness to our raw feelings. Over the 34 plus years I have (with complete confidence) recommended him to several families who were in a like situation as ourselves, he helped them all. They have all thanked me for sending them to a "jewel". He has helped all three of my remaining children with legal matters, as well as close friends. You can make all the "lawyer" jokes you want (and I have made my share), but I tell you Roger Messer is no "joke". He is compassionate, intelligent, gentle and kind, and he has a wonderful staff. He and his staff over the years have been very generous to the less fortunate in their community. Not only is Roger a very skilled lawyer, he is a wonderful family man, he was always there for his childrens sports and scholastic endeavors, he was a wonderful son to his mom, who he dearly loved and fulfilled her passion for fishing whenever he could. Not only is Roger Messer "my" lawyer-----I think of him as "my friend". I thank him from the bottom of my heart, not only for what he has done for my family, but for being a lawyer who will not and does not lower his standards, he is a lawyer for "victims", not the "bad guy".
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