Would give a zero if it was possible
Just like the other client reviews on here, I had the worst experience with Steven. When I first hired him he promised to keep me informed of anything and everything going on with my workers comp case and that I was safe in his hands, that ended up being the biggest lie ever told to me.
Not only did I have the hardest time getting in touch with him as he would not supply me with a direct line to contact him, whenever I spoke to his assistant Javier or Denise to have him contact me he would either not call me back or I had to follow up over a week later to which he would blame his assistants every time stating they never told him I called.
After exchanging emails with his assistant Denise regarding getting all my paperwork updated and making sure he received everything I let her know over a month in advance that my back surgery had been set and that I would like to set up an appointment to meet Steven so we could make sure we were on the same page (I still did not receive any confirmation from him that he had any of my paperwork). After receiving no reply back a day before my surgery I got a text from Javier asking where I was because there was a mediation for me that day...was news to me.
After speaking with Javier I let him know how upset I was that no one contacted me about any mediation (no email, mailed letter, or phone call), they blamed the assistant Denise and told me good luck with my surgery.
Two days after my surgery I recieved another text from Javier asking where I was as there was a settlement meeting ( we had not even discussed any settlement terms or even had a face to face to prep me), again I had to call in tears and ask what was going on, more blaming each other and they even tried to blame me...that's when I finally knew Steven and his team were now a danger to my case.
I had now missed two mediations with no knowledge of them, given them dates for my surgery which none of them remembered and no call from my Lawyer Steven Goddard to follow up on this enormous miss of theirs.
I should have ended everything right there but was alone and scared and in physical pain so I just didn't know how to handle all this. More incidences like this accord in the following month and I had finally had it. I contacted his main law firm to speak about receiving a new lawyer to represent me. I was promised a follow up call from the head of his Ft. Myers office, when no call came I called back again a week later with the same complaint, I want a new lawyer from you guys. Their response was to send me a letter almost two weeks later saying I was being dropped as a client AND btw we set up a mediation date for you so good luck with that...in the year and a half I had to deal with Steven he had done absolutely nothing to aid me in my case but as soon as I asked for a new lawyer he managed to get himself removed from my case and set up a mediation in a matter of hours. Just shows you where his accountability and client care really stands. I will not speak ill of the major law firm he works for as I can't speak for the way they do things, but I will say if you are ever assigned this man from them if I were you I would think twice. He is rated 3.2 out of 5 on his own companies website by his own peers and is even lower here on the client reviews list. He showed no interest in me or my case and left me with to suffer alone.