mr. Quinnell provided excellent service as it related to my mother's last will and testament the guidance through probate court as far as Expedition. As a beneficiary I do not believe that mr. Quinnell explained adequately to me his role on non role in assisting a beneficiary. That being said, I simply believe that mr. Quinnell could have been a little bit more empathetic and not quite so judgemental. I am given to understand that he was not retained to act on my behalf it was to carry out the wishes of my mother relating to her last will and testament. Has my mother's caregiver for the last seven years of her life I feel as though he could have been more empathetic, and helpful just generally and I we're not specific to her will. He could have told me or given me the name of an attorney that could help me and also he needs to understand that he's dealing with people that are grieving and perhaps not understanding what he saying. Mr. Quinnell should gain some skills in that respect when dealing with elder law and grieving caregivers who perhaps are able to process information they would normally be able to process. Having worked the state of Florida in a capacity where I had to deal with people on a daily basis who were upset, angry, confrontational I believe that having worked in the child welfare , specifically Child Protective Services I have the knowledge base do identify the fact that mr. Quinnell does not have people skills and very little empathy.

Mr. Quinnell came to my home on a Sunday when my husband was too ill to go to his office. He was thorough and did an excellent job in a short period of time. I highly recommend him. He has a great personality, compassionate & gave many helpful tips concerning my situation.

At a time when lawyers should promote siblings and relatives working together, Mr. Quinnell took the path of least resistance, blindly supporting the sibling who lived in Florida, and informing other siblings that their opinions were irrelevant. At a time when a simple explanatory conference call, to keep us on the same page, so that everyone understood what was going on, he failed to return calls, or facilitate working together. The end result was a huge confrontation among siblings.

The entire staff was caring, compassionate, and went out of their way to help me. Steve made several trips out of the office to accommodate us. I thought their services were exceptional