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He was very helpful. He even answered questions and gave advice for things I needed to know but didn't know to ask.
In the first of our calls I made sure to recheck an important due date for my case. After I asked at least three times, Mr. Wallace provided me with a wrong due date. This wrong information affected directly the developing of my case. He was evasive as to recognize his error and at the end never answered my emails to finish my case.
