If a report is not prepared at the business, or if your fall occurred on private property, it's a good idea to compile your own record of what happened. Be sure to include information such as:
If possible, take photos of the area where you fell. If you were hurt, get prompt medical attention and be sure to hang on to any records and bills related to your treatment.
After a slip and fall, it's generally not in your best interest to speak with the property owner’s insurer, and you certainly shouldn’t provide any written or recorded statement. It’s best to retain an experienced attorney and let the insurance company know you’re represented by counsel.
Property owners are often responsible for injuries resulting from permanent hazardous conditions or defects on their property, as long as they have a reasonable opportunity to learn of and repair those problems.
When it comes to temporary hazards, the property owner’s liability may depend on whether they had a reasonable opportunity to become aware of the dangerous situation, and whether they took reasonable steps to correct the condition or make the property as safe as possible for expected visitors.