STATE OF FLORIDA
DIVISION OF ADMINISTRATIVE HEARINGS
GULF COAST CONVALESCENT CENTER, )
)
Petitioner, )
)
vs. )
)
AGENCY FOR HEALTH CARE )
ADMINISTRATION, )
)
Respondent. )
Case No. 00-1976
)
RECOMMENDED ORDER
Notice was provided, and a formal hearing was held on October 13, 2000, at the Bay County Courthouse, in Panama City, Florida, and conducted by Harry L. Hooper, Administrative Law Judge with the Division of Administrative Hearings.
APPEARANCES
For Petitioner: Donna H. Stinson, Esquire
Broad and Cassel
Post Office Box 11300 Tallahassee, Florida 32302
For Respondent: Christine T. Messana, Esquire
Agency for Health Care Administration
2727 Mahan Drive, Suite 3431 Fort Knox Building III Tallahassee, Florida 32308-5403
STATEMENT OF THE ISSUE
Whether the Agency for Health Care Administration (AHCA or Agency) was entitled to change the rating of Gulf Coast Convalescent Center (Gulf Coast) from Standard to Conditional.
PRELIMINARY STATEMENT
On March 28, 2000, Respondent AHCA changed Gulf Coast’s license rating from Standard to Conditional, effective March 15, 2000.
On April 11, 2000, a Petition for Formal Administrative Hearing was filed with AHCA and was duly forwarded to the Division of Administrative Hearings. After being set for hearing and continued, a formal hearing was held on October 13, 2000.
AHCA's Exhibits 1, 3-19, 21, 22, and 24-30 were admitted into evidence. The last page of AHCA's Exhibit 11 was not considered because it was a blank form and not relevant to these proceedings. Gulf Coast offered Exhibits A, B, and D through G, which were admitted into evidence. Official notice was taken of Chapter 59A-4, Florida Administrative Code, entitled "Minimum Standards for Nursing Homes"; Section 400.022; Florida Statutes, entitled "Resident's rights"; Section 400.141, Florida Statutes, entitled "Administration and management of nursing homes"; Section 400.23 Florida Statutes, entitled "Rules; evaluation and deficiencies; licensure status"; Part IX of Chapter 744, Florida Statutes, The Public Guardianship Act; 42 Code of Federal Regulations, Section 488.110, entitled Procedural guidelines; 42 Code of Federal Regulation, Section 483.15, entitled "Quality of
life"; and 42 Code of Federal Regulations, Section 483.25, entitled "Quality of care."
AHCA presented the testimony of Ms. Bonnie Cile Baxter, R.N.S.; Arlie Ellis (Bo) Gilliland, Jr., L.P.N.; Kimberly Roland, Roger Strickland; and Vickie Abrams. Gulf Coast presented the testimony of Sandra Odom, R.N., and Wendy Meinert,
Throughout the case, reference was made by various witnesses and documents to pressure sores, pressure ulcers, and pressure wounds. These terms describe the same medical condition which is, generally, a lesion caused by unrelieved pressure resulting in damage to underlying tissue.
Proposed Recommended Orders were timely filed by both parties, subsequent to approval of an extension, and were duly considered by the Administrative Law Judge.
FINDINGS OF FACT
Gulf Coast is a nursing home located in Panama City, Florida, which is duly licensed under Chapter 400, Part II, Florida Statutes.
AHCA is the state agency which licenses and regulates nursing homes in the state. As such, it is required to evaluate nursing homes in Florida, pursuant to Section 400.23(8), Florida Statutes. AHCA evaluates all Florida nursing homes at least every 15 months and assigns a rating of Standard or Conditional to each licensee.
In addition to its regulatory duties under Florida law, the Agency is the state "survey agency" which, on behalf of the federal government, monitors nursing homes which receive Medicaid or Medicare funds.
Ms. Bonnie Cile Baxter is employed by AHCA in the Division of Managed Care and Health Quality Assurance, Area Two. She is a registered nurse specialist and a graduate of the Florida State University School of Nursing. She has been a registered nurse for 27 years. She currently conducts surveys of nursing homes as required by state and federal law in AHCA's Area Two.
Ms. Baxter visited Gulf Coast while conducting a licensure survey report. The survey began on March 13, 2000, and ended on March 15, 2000. As a result of the survey, a Statement of Deficiencies was issued on March 15, 2000. This report is referred to as a TAG 314. The report alleged Class II deficiencies. A Class II deficiency occurs when the outcome of the resident care directly affects the health, safety, or security of the resident.
The TAG 314, set forth on a "2567" form, entered into evidence as Petitioner's Exhibit 1, is, in effect, the charging document.
The residents to be checked were determined off-site by AHCA, prior to the survey. The information used to make these
decisions was provided by the facility. The focus of the survey was pressure sores and nutrition and the four residents who were observed are referred to as Residents 16, 26, 22, and 15.
Resident 16
Resident 16 was approximately 75 years of age.
Ms. Baxter observed Resident 16 on March 13, 2000 at 9:00 a.m. Ms. Baxter observed that Resident 16 had a stage IV pressure sore. Pressure sores are evaluated in stages, beginning with stage I; a stage IV is the worst stage. A stage IV pressure sore may be open or closed, and it involves more than just the outer skin. A stage IV pressure sore involves severe damage to tissue.
When evaluating the treatment of a resident with pressure sores, the evaluator observes the assessment and care plan and determines whether nutritional considerations have been addressed. The plan is evaluated to determine if it is sufficiently aggressive. What is implemented depends on the resident's need and the resident's desire. If the resident is incompetent to determine what care the resident wishes to accept, then a guardian may make the determination.
Resident 16 was unable to make cognitive choices.
Kimberly Roland, the Special Services Director at Gulf Coast at the time of the survey tried to contact Developmental Services of the Department of Children and Family Services with regard to
a care plan for Resident 16 but the Agency asserted that it did not get involved with medical decisions. Ms. Baxter also tried, unsuccessfully, to determine who was authorized to make medical decisions on behalf of Resident 16.
Resident 16 had been admitted to Gulf Coast on September 16, 1999. Facility staff noted that Resident 16 was first observed with a stage I pressure ulcer on February 1, 2000.
The care plan developed by the facility in the case of Resident 16 did not facially address the pressure sore problem because it lacked specificity.
Excellent nutrition serves to prevent pressure sores and to promote their healing.
During the period subsequent to February 1, 2000, Resident 16 was without dentures, and this negatively affected her ability to ingest the type of foods which would address Patient 16's nutritional needs.
There were discrepancies in Exhibit's 5, 7, and 8.
Exhibit 5, which memorialized a one-time visit with a physician from Bay Psychiatric Services on February 12, 2000, indicated that Resident 16 did not exhibit symptoms of tardive dyskinesia, yet Exhibit 7 indicates that Resident 16 could not wear dentures because of involuntary movements related to tarsive dyskenesia on February 23, 2000. Exhibit 8, nurses' notes, indicate the
presence of tardive dyskenesia involving movements of the tongue and body on January 27, 2000. Petitioner's Exhibit F demonstrated that Resident 16 had tardive dyskenesia symptoms, which resulted from long-time Mellaril use. The symptoms reported included involuntary movements of the tongue, which precluded the use of dentures. These involuntary movements were present on September 19, 1999.
Mr. Gilliland, a licensed practical nurse with many years' experience working in nursing homes, stated he noticed that Resident 16 manifested involuntary movements of the tongue and body in December, 1999. If a person has tardive dyskenesia, it may preclude the utilization of dentures.
The disappearance of Resident 16's dentures indicated a deficiency in security procedures but even if Resident 16 had dentures available, Resident 16 could not masticate hard food.
Resident 16 had been on a mechanical soft diet prior to January 20, 2000. Subsequently, when Resident 16 no longer had the ability to masticate food, Resident 16 was put on a pureed diet.
Resident 16's condition was the subject of an "at risk" meeting by the facility staff on February 15, 2000. Subsequently, Resident 16's nutritional needs were addressed with an enhanced diet. Resident 16 was provided with multi- vitamins and milkshakes twice a day in addition to other food.
From February to March 2000, Resident 16 lost weight. The facility staff's efforts to provide Resident 16 with proper nutrition were appropriate under the circumstances.
The first pressure sore on Resident 16 was found on February 1, 2000, and it was already a stage II without drainage. On February 18, 2000, the sore had advanced to a stage III and an additional pressure ulcer had formed on Resident 16's hip. This latter ulcer was also a stage II. By February 25, 2000, the ulcer on the hip changed to stage III and there was some draining. Subsequent to the inception of the ulcers, Resident 16 had been placed on a pressure reduction mattress. On March 3, 2000, more frequent turning was ordered by her attending physician.
Mr. Gilliland observed that Resident 16 was mentally incapable of decision-making. Mr. Gilliland spent a lot of time with Resident 16. He was emotionally attached to Resident 16 who, to him, ". . . was like a little child." He spent a lot of time with Resident 16, kept Resident 16 clean and dry, and turned her frequently.
At the time of the survey, the representatives of the state insisted that Resident 16 be fed through a tube. Dr. Haslam, Resident 16's physician, would not have ordered tube feeding had not the surveyors insisted that it be done. Resident 16 objected when Mr. Gilliland put the feeding tube in
her nose. Resident 16 removed the tube. Mr. Gilliland put the tube in three or four times. Each time, Resident 16 removed it. When Dr. Haslam was informed of this, he told Mr. Gilliland that he could discontinue using the feeding tube.
Resident 16 ate until two days before she died.
When Resident 16 was admitted to Gulf Coast on September 3, 1999, Resident 16 could ambulate with assistance and was incontinent of bladder and bowel. By the time of the survey, Resident 16 could not walk at all and was bladder and bowel incontinent. At the time of the survey, and for several months before the survey, Resident 16 was bowel and bladder incontinent, had impaired mobility, and was an insulin-dependent diabetic. Resident 16 had occlusion of the arteries and veins of her lower extremities, which resulted in poor circulation. These are high-risk conditions for pressure wounds.
Resident 26
Resident 26 was admitted to Gulf Coast on June 7, 1998. Resident 26 required extensive care with daily living activities and was approximately 83 years old at the time of the survey.
On August 14, 1999, a stage I pressure sore was observed on the coccyx of Resident 26. By August 20, 1999, the pressure sore had become a stage II. By October 1999, the pressure sore on the coccyx had become a stage IV, and pressure
sores had developed on the Resident 26's knee and on the left heel. Both of these sores were diagnosed as stage II. By November 11, 1999, the pressure sore on the coccyx was causing pain to Resident 26. It was determined on November 16, 1999, that the wound on the coccyx was infected with methicellin- resistant staphylococcus aureus (MRSA).
MRSA is a type of infection that is resistant to antibiotics. It is communicable, and it is imperative that it be controlled.
Vancomycin is the antibiotic of choice when treating MRSA. Resident 26 was administered Vancomycin and procedures were instituted to determine its effectiveness. The facility's staff determined that it would be best if a PICC line was installed in Resident 26. A PICC line is a method for administering antibiotics intravenously. In the case of Resident 26, records which tracked the status of the MRSA, were inadequate. Resident 26 refused to allow the PICC line to be placed. There is no indication whether Resident 26 refused Vancomycin administered in some other manner.
On November 19, 1999, Dr. Ernest Haslam was notified of Resident 26’s refusal to allow installation of the PICC line. This information was not available at the time of the survey.
At the time of the survey there were no documents indicating
that the infection was being properly tracked or that there was an adequate treatment plan.
The care plan for the treatment of Resident 26's pressure sores addressed providing proper nutrition, which included dietary supplements and pressure-relieving devices. Resident 26 was offered a feeding tube but Resident 26 declined. The implementation of the feeding tube was discussed by Resident 26's doctor with Resident 26's family and together they decided not to use it. The nutrition provided for Resident 26 was acceptable under the circumstances.
Resident 26 was, at the time of the survey, and for several months before the survey, incontinent of both bowel and bladder. Resident 26's rheumatoid arthritis was so severe that Resident 26 was required to ingest anti-neoplastic drugs, which can kill cells. Resident 26 was admitted with a diagnosis of failure to thrive. Resident 26 was required to take Prednisone, which can contribute to the formation of pressure sores. Resident 26's albumin level was high, and a high albumin level promotes the formation of pressure sores. Resident 26 had a living will and had provided instructions not to resuscitate and resisted necessary treatment. These factors put Resident 26 at a high risk for pressure sores.
Resident 22
Resident 22 was 67 years of age upon admission to Gulf Coast on May 12, 1999. Resident 22 had an open surgical wound on the hip upon admission, along with a fractured hip and gastrointestinal bleeding. Resident 22 also was anemic and had cardiovascular disease.
On July 7, 1999, Resident 22 had a stage II pressure sore on the right heel, which had been present on admission. On September 2, 1999, it was noted that the left hip was infected and antibiotics were administered. On October 13, 1999, it was noted that Resident 22 had a stage III pressure sore on the right heel and a stage II open area on the right lateral foot. Poor nutrition was not a contributing factor with regard to Resident 22's pressure sores.
On May 29, 1999, bilateral profo boots were prescribed for Resident 22, to be used for positioning of the feet while in bed. Dr. Osama Elshazly ordered the use of the profo boots.
The use of profo boots was not included in the plan of care. Dr. Elshazly discontinued the use of the boots on January 1, 2000. There was speculation among the facility staff that the profo boots may have contributed to the pressure sores.
Resident 22, at the time of the survey, and for several months before the survey, had pressure sore risk factors of diabetes mellitus, end-stage renal disease, coronary artery disease and arteriosclerosis obliterans. This latter condition
means that the circulation in Resident 22's lower extremities was poor.
Resident 15
Resident 15 is 87 years of age. Resident 15 was admitted to Gulf Coast on September 13, 1994. Upon admission, Resident 15 had ingrown toenails, a deformed left hammer toe, and other medical conditions involving the feet. Resident 15 required extensive assistance from staff in the activities of daily living and received nutritional support in the form of tube feeding.
On December 17, 1999, Resident 15 was admitted to the Bay Medical Center due to a cerebrovascular accident, which is commonly referred to as a "stroke."
Resident 15 was returned to Gulf Coast on December 23, 1999. After the cerebrovascular accident, Resident 15 was even less mobile and suffered a decline both mentally and medically.
On March 1, 2000, Resident 15 was noted as having a pressure sore on her left bunion. Staff informed Ms. Baxter that they believed it occurred because Resident 15 had limited mobility.
Resident 15, at the time of the survey and for several months before the survey, had pressure sore risk factors of bowel and bladder incontinence, congestive heart failure, and
peripheral vascular disease. Resident 15 was a noninsulin-
dependent diabetic.
CONCLUSIONS OF LAW
The Division of Administrative Hearings has jurisdiction over the parties and the subject matter of this cause, pursuant to Sections 120.569(1) and 120.57(1), Florida Statutes.
A nursing home is substantially affected by a Conditional rating. A Conditional license must be prominently displayed in the nursing home so it can be seen by the public. Section 400.23(7)(d), Florida Statutes. This negatively affects both the reputation and the business interests of a nursing home. Moreover, a facility cannot qualify for a gold seal rating if it has been rated Conditional within the preceding thirty months. Section 400.235, Florida Statutes.
The burden of proof is on AHCA. The party seeking to prove the affirmative of an issue has the burden of proof. Florida Department of Transportation v. J.W.C Company, Inc., 396 So. 2d 778 (Fla. 1st DCA 1981) and Balino v. Department of
Health and Rehabilitative Services, 348 So. 2d 349 (Fla. 1st DCA 1977).
AHCA also had the burden of going forward with the evidence. Once the Respondent proved by a preponderance of the evidence that pressure sores occurred subsequent to a person
being admitted to a nursing home, it then became incumbent on the facility to go forward, in the nature of an affirmative defense, with proof to demonstrate that the pressure sore was unavoidable. Emerald Oaks v. Agency for Health Care Administration, 2000 WL 1629354 (Fla. App. 2 Dist.).
Rule 59A-4.128(4), Florida Administrative Code, provides that a Conditional rating shall be assigned to a facility if, at the time of the survey, there is a Class II deficiency.
The TAG 314 in this case alleges a Class II deficiency with regard to Residents 16, 26, 22, and 15. Rule 59A- 4.128(3)(a), Florida Administrative Code, provides that, "Class II deficiencies are those deficiencies that present an immediate threat to the health, safety, or security of the residents of the facility and the AHCA establishes a fixed period of time for the elimination and correction of the deficiency."
In its effort to prove Class II deficiencies in this case, ACHA alleged in the TAG 314, ". . . that the facility did not prevent the skin breakdown of four of five residents sampled who had acquired pressure sores in-house that were avoidable." This standard essentially recites 42 Code of Federal Regulation, Section 483.25(c)(1).
There are clinical conditions or diagnoses which would predispose a person to development of pressure sores. If proper
care is provided and a pressure sore still develops, one can consider the overall medical condition of the person and conclude that pressure sores are unavoidable. Beverly Enterprises-Florida v. Agency for Health Care Administration, 745 So. 2d 1133 (Fla. 1st DCA 1999).
Each of the four residents alleged to have pressure sores, had factors which tended to make the acquisition of pressure sores highly likely and their treatment difficult. The focus of the survey was poor nutrition and its connection to pressure sores. Residents 16, 26, 22, and 15 were provided adequate nutrition under the circumstances.
AHCA demonstrated by a preponderance of the evidence that the pressure sores occurred subsequent to admission to the facility. However, the evidence demonstrated by a preponderance of the evidence that the pressure sores were unavoidable.
Based upon the foregoing Findings of Fact and Conclusions of Law, it is
RECOMMENDED that Respondent enter a final order finding Petitioner not guilty of the alleged deficiencies and reinstating Petitioner's license rating to Standard as of March 15, 2000.
DONE AND ENTERED this 27th day of December, 2000, in
Tallahassee, Leon County, Florida.
HARRY L. HOOPER
Administrative Law Judge
Division of Administrative Hearings The DeSoto Building
1230 Apalachee Parkway
Tallahassee, Florida 32399-3060
(850) 488-9675 SUNCOM 278-9675
Fax Filing (850) 921-6847 www.doah.state.fl.us
Filed with the Clerk of the Division of Administrative Hearings this 27th day of December, 2000.
COPIES FURNISHED:
Christine T. Messana, Esquire
Agency for Health Care Administration 2727 Mahan Drive
Building 3, Suite 3431
Tallahassee, Florida 32308-5403
Donna H. Stinson, Esquire Broad and Cassel
215 South Monroe Street, Suite 400 Post Office Box 11300
Tallahassee, Florida 32302
Sam Power, Agency Clerk
Agency for Health Care Administration 2727 Mahan Drive
Building 3, Suite 3431
Tallahassee, Florida 32308
Julie Gallagher, General Counsel Agency for Health Care Administration 2727 Mahan Drive
Building 3, Suite 3431
Tallahassee, Florida 32308
Ruben J. King-Shaw, Jr., Director Agency for Health Care Administration 2727 Mahan Drive
Building 3, Suite 3116
Tallahassee, Florida 32308
NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
All parties have the right to submit written exceptions within
15 days from the date of this Recommended Order. Any exceptions to this Recommended Order should be filed with the agency that will issue the Final Order in this case.
Issue Date | Document | Summary |
---|---|---|
Apr. 20, 2001 | Agency Final Order | |
Dec. 27, 2000 | Recommended Order | Nursing home license was changed to Conditional because of alleged unavoidable pressure sores in four residents. Pressure sores were found to be avoidable. Recommend that agency change license to Standard. |
DEPARTMENT OF HEALTH, BOARD OF MEDICINE vs JORGE RIVERA, M.D., 00-001976 (2000)
AGENCY FOR HEALTH CARE ADMINISTRATION vs GULF COAST CONVALESCENT CENTER, 00-001976 (2000)
DEPARTMENT OF HEALTH, BOARD OF MEDICINE vs JORGE RIVERA, M.D., 00-001976 (2000)
KIDNEYCARE OF FLORIDA, INC. vs. DEPARTMENT OF HEALTH AND REHABILITATIVE SERVICES, 00-001976 (2000)