EDWARD M. CHEN, United States District Judge.
Plaintiffs Douglas O'Connor, Thomas Colopy, Matthew Manahan, and Elie Gurfinkel are current or former drivers who have performed services for Defendant Uber Technologies, Inc. Docket No. 330 (Second Amended Complaint) (SAC) at ¶¶ 4-10. They are prosecuting the instant
Docket No. 276 (Certification Order) at 67.
Uber now moves to compel arbitration as to absent class members who are subject to the 2013 Agreements to arbitrate their disputes with Uber.
Uber licenses a software application that connects riders with drivers. In order to use the Uber app, drivers are required to enter into a licensing agreement and driving addenda with Uber or, in the case of uberX drivers, Uber's wholly-owned subsidiary, Rasier. Docket No. 347 (Colman Dec.) at ¶ 9.
From February 2013 to December 10, 2013, Uber and Rasier issued four agreements and one driver addendum that incorporate the arbitration provision at issue in the instant motion (collectively, 2013 Agreements). Colman Dec. at ¶ 10. The relevant agreements are listed below:
EXH. 3 NAME DATES ISSUED PLATFORM A February 2013 Service February 2013 to August 27, 2013 uberX Agreement (Rasier) B July 2013 Licensing Agreement July 24, 2013 to December 10, 2013 UberBLACK; UberSUV C July 2013 Driving Addendum July 24, 2013 to December 10, 2013 UberBlack; UberSUV D August 2013 Service Agreement August 27, 2013 to October 22, 2013 uberX (Rasier) E October 2013 Service October 22, 2013 to December 10, uberX Agreement 2013
The July 2013 Agreements and the three uberX Service Agreements "contain a virtually identical arbitration agreement...." Mot. at 4; see February 2013 Service Agreement at 11, July 2013 Service Agreement at 11, August 2013 Service Agreement at 11, October 2013 Service Agreement at 11. Each of the arbitration agreements share a number of key features. First, each agreement requires all disputes not expressly exempted from the scope of the arbitration agreement "to be resolved only by an arbitrator through final and binding arbitration and not by way of court or jury trial." E.g., February 2013 Service Agreement at 11.
In August 2013, Plaintiffs filed an emergency motion for a protective order to strike the arbitration clauses. Docket Nos. 4, 14. On December 6, 2013, the Court issued an order "declin[ing] to rule on the unconscionability of the arbitration provision... [b]ecause there is no allegation that a motion to compel arbitration is pending or threatened...." Docket No. 60 at 4. Uber subsequently filed a motion to compel arbitration in the related case, Mohamed v. Uber Technologies, Inc. There, the Court determined that the July 2013 Licensing Agreement's arbitration provision was unconscionable and therefore unenforceable.
First, the Court found a valid agreement to arbitrate was formed because the agreement resembled a "clickwrap agreement," requiring the driver to review the relevant terms of the hyperlinked agreement before the driver could continue using the Uber app. Mohamed, 109 F.Supp.3d at 1196, 2015 WL 3749716, at *7. The Court found it irrelevant whether the driver actually clicked the link or read the terms of the contract because "[u]nder California law `[a] party cannot avoid the terms of a contract on the ground that he or she failed to read it before signing.'" Id. (quoting Marin Storage & Trucking, Inc. v. Benco Contracting & Eng'g, 89 Cal.App.4th 1042, 1049, 107 Cal.Rptr.2d 645 (2001)).
Next, the Court determined that the delegation clause was ambiguous because it conflicted with Section 14.1 (general jurisdiction provision) and Section 14.3(v) (class, collective, and representative action waiver). Id. at 1198, 2015 WL 3749716, at *8. Furthermore, even if the delegation clause was clear and unmistakable, it was unenforceable because it was a contract of adhesion, and the fee-splitting provision required the payment of hefty fees simply to arbitrate arbitrability. Id. at 1209, 2015 WL 3749716, at *16.
Because the delegation clause was ineffective, the Court determined that it had the authority to decide whether the July 2013 Licensing Agreement's arbitration agreement was enforceable under California law and the Federal Arbitration Act (FAA). Id. at 1215, 2015 WL 3749716, at *20. The Court determined that there was procedural unconscionability because the agreement was a contract of adhesion which buried the arbitration clause on the eleventh page. Id. at 1217, 2015 WL 3749716, at *21. The Court also explained that the contract was one of adhesion despite the opt-out clause because "[u]nder any standard, the 2013 Agreement's opt-out provision was illusory because it was highly conspicuous and incredibly onerous to comply with." Id. The Court then found there was substantive unconscionability based on five terms: the private attorney general act (PAGA) waiver, the fee- and cost-splitting provision, the confidentiality clause, the intellectual property claim carve-out, and the unilateral modification provision. Id. at 1222, 1224-28, 2015 WL 3749716, at *25, 27-30. Finally, the Court concluded that severance was improper because the PAGA waiver could not be severed by the terms of the arbitration agreement, and that the agreement was permeated with substantively unconscionable terms. Id. at 1222-23, 2015 WL 3749716, at *25-26 (finding that subsection
The Court finds that this analysis still applies generally to Uber's instant motion. Below, the Court addresses the new issues raised by the parties, as well as specific arguments regarding the 2013 Service Agreements.
Plaintiffs assert that there was no valid agreement because the agreement was presented on "a tiny iPhone screen when most drivers were about to go on-duty and start work." Docket No. 353 (Opp.) at 5. The Court considered this argument in Mohamed, and again rejects it because "for the purposes of contract formation, it is essentially irrelevant whether a party actually reads the contract or not, so long as the individual had a legitimate opportunity to review it." 109 F.Supp.3d at 1198, 2015 WL 3749716, at *7. Furthermore, the fact that the drivers were about to go on-duty and start work did not deprive them of the opportunity to review the contract before assenting. Plaintiffs present no evidence that even under these circumstances, drivers could not take the time to go over the contract. The Court again finds that there was a valid agreement to arbitrate.
In the July 2013 Agreement, Section 14.1 includes a governing jurisdiction provision, which states:
July 2013 Agreement at § 14.1. Uber now contends that the delegation provision may not be deemed ambiguous by virtue of this general jurisdiction provision because the general jurisdiction provision is not part of the arbitration agreement. Mot. at 10. Instead, the arbitration agreement "
109 F.Supp.3d at 1201-02, 2015 WL 3749716, at *10. In short, unlike the allegedly "inconsistent" provisions in Boghos, Dream Theater, Inc., Fallo, and Oracle, Section 14.1 specifically contemplates the ability of the court to find a provision unenforceable, creating a direct contradiction with the delegation clause that states only the arbitrator decides the arbitration agreement's enforceability. Thus, there is no clear and unmistakable delegation clause in the July 2013 Licensing Agreement.
A different analysis is required for the 2013 Service Agreements because these agreements do not include the general jurisdiction provision. However, as noted in Mohamed, there is an additional inconsistency because the arbitration
Additionally, Section 14.3(v)(c) states:
February 2013 Service Agreement at 13; July 2013 Licensing Agreement at § 14.3(v)(c); August 2013 Agreement at 13; October 2013 Service Agreement at 13 (bold added). This clause contemplates that a "civil court" of competent jurisdiction will adjudicate the enforceability of the PAGA waiver. Moreover, by adjudicating that issue, the Court has the indirect power to invalidate the entire arbitration agreement because the PAGA waiver
For these reasons, there is no clear and unmistakable delegation clause that precludes the Court from adjudicating enforceability.
Even if a delegation clause is "clear and unmistakable," the Court must still decline to enforce it if the delegation clause itself is unconscionable or otherwise unenforceable under the Federal Arbitration Act (FAA). See Rent-A-Center, West, Inc. v. Jackson, 561 U.S. 63, 71-74, 130 S.Ct. 2772, 177 L.Ed.2d 403 (2010). In Mohamed, the Court concluded that the July 2013 Licensing Agreement's delegation clause was itself unconscionable despite the opt-out clause because the opt-out clause was rendered meaningless by its highly inconspicuous nature and "extremely onerous" requirements. Id. at 1205, 2015 WL 3749716, at *13.
Uber also now argues that pursuant to the California Supreme Court's ruling in Sanchez v. Valencia Holding Co., LLC, it is not required to highlight or specifically call attention to the arbitration agreement. Mot. at 13 (citing Sanchez, 61 Cal.4th 899, 914, 190 Cal.Rptr.3d 812, 353 P.3d 741 (2015)). In Sanchez, the California Supreme Court found that the defendant "was under no obligation to highlight the arbitration clause of its contract, nor was it required to specifically call that clause to Sanchez's attention," suggesting
Uber also contends that even if the fee-splitting provision is substantively unconscionable, the Court should simply sever that provision, and then enforce the delegation clause. Mot. at 16. Uber cites no case law in which a court has severed an unconscionable term in order to preserve a delegation clause, and fails to explain why the Court may sever the fee-splitting provision in order to prevent the severance of the delegation clause. In any case, severing the fee-splitting provision leaves the contract silent as to how fees and costs will be apportioned. As the default rule of California Code of Civil Procedure Section 1284.2 is that parties to an arbitration agreement share costs "[u]nless the arbitration agreement otherwise provides or the parties to an arbitration otherwise agree," severance of the fee-splitting provision still leaves the parties in the same exact position as if the fee-splitting provision applied.
Thus, as in Mohamed, the Court finds that even if the delegation clause was clear and unmistakable, it would still be unenforceable because it is unconscionable.
As discussed above and as found in Mohamed, the agreements are procedurally unconscionable despite the opt-out clause and post-Sanchez. The Court also finds that there is significant substantive unconscionability because of the following terms: (1) a PAGA waiver, (2) a fee-and cost-splitting provision,
Uber again argues that the PAGA waiver is not substantively unconscionable because the FAA preempts the anti-waiver rule articulated by the California Supreme Court in Iskanian. Mot. at 24. Since the Court's decision in Mohamed, the Ninth Circuit has held that the Iskanian rule is a "generally applicable" contract defense, which is not preempted by the FAA. Sakkab, 803 F.3d at 432-33. The Court declines to ignore this binding Ninth Circuit precedent.
The Court previously found that the confidentiality clause was substantively unconscionable because it placed Uber in a far superior legal position by ensuring that potential opponents could not have access to precedent while Uber accumulated a
First, in Chin v. Advanced Fresh Concepts Franchise Corp., the Court of Appeal did not address either of the concerns above. The appellate court focused solely on the lack of neutrality of the arbitrator, as the plaintiff had argued that the confidentiality clause was unfair because the franchisor derived an advantage from repeatedly appearing before the same arbitrators. 194 Cal.App.4th 704, 714, 123 Cal.Rptr.3d 547 (2011). The Chin court never addressed the "repeat player" concern with respect to the franchisor "accumulat[ing] a wealth of knowledge on how to arbitrate the claims most effectively," or the burden placed on a plaintiff to build a case if they are unable to speak to third parties. Contrast with Mohamed, 109 F.Supp.3d at 1226, 2015 WL 3749716, at *28 (citation omitted).
The Andrade v. P.F. Chang's China Bistro, Inc. court in turn concluded that the confidentiality clause alone did not render the arbitration agreement unconscionable. Case No. 12CV2724 JLS JMA, 2013 WL 5472589, at *9 (S.D.Cal.2013). The district court cited Davis v. O'Melveny & Myers, 485 F.3d 1066 (9th Cir.2007) for the proposition that "confidentiality agreements alone do not necessarily render an arbitration agreement substantively unconscionable," and pointed out that the cases cited by the plaintiffs had multiple provisions that were substantively unconscionable. Id. Furthermore, the district court found that a nearly identical confidentiality clause had been upheld in Chin, due to the clause's "limited breadth." Id. But again, the Chin court was concerned with the arbitrator's neutrality, not the fact that one party could be placed in a far superior legal position by being a repeat player with access to precedent, or the difficulty of a plaintiff to build a case. As these concerns do exist here, along with the existence of the multiple unconscionable terms that was not present in Andrade, the Court declines to follow Andrade.
Finally, Morvant v. P.F. Chang's China Bistro, Inc. did not specifically address the confidentiality clause issue. 870 F.Supp.2d 831 (N.D.Cal.2012).
For the reasons stated here and in Mohamed, the Court again finds that the confidentiality clause is substantively unconscionable.
Uber contends that the carve-out for intellectual property rights in the July 2013 Licensing Agreement is not substantively unconscionable because it is mutual. Mot. at 21-23. Uber argues that while intellectual property claims are carved out, so too are claims that are more likely to be asserted against Uber, such as ERISA claims for employee benefits, worker's compensation claims, state disability insurance claims, and unemployment benefit claims. Mot. at 22. In other words, "the agreements also carve out claims that are indisputably more likely to be brought by employees." Reply at 12 (original emphasis).
This argument fails for one simple reason: Uber has strenuously argued that all of its drivers are not employees but independent
Finally, Uber asserts that the July 2013 Licensing Agreement's unilateral modification term is not substantively unconscionable, relying on the same lower court decisions that the Court previously found unpersuasive in Mohamed, as well as the unpublished Ninth Circuit decision in Ashbey v. Archstone Property Management, Inc. 612 Fed.Appx. 430 (9th Cir. 2015). There, the Ninth Circuit found that a unilateral modification provision was "not substantively unconscionable because they are always subject to the limits `imposed by the covenant of good faith and fair dealing implied in every contract.'" Id. at 432 (quoting Serpa v. Cal. Sur. Investigations, Inc., 215 Cal.App.4th 695, 706, 155 Cal.Rptr.3d 506 (2013)).
Ashbey does not address published Ninth Circuit precedent which expressly found that "the unilateral power to terminate or modify the contract is substantively unconscionable." Ingle v. Circuit City Stores, Inc., 328 F.3d 1165, 1179 (9th Cir. 2003); see also Chavarria v. Ralphs Grocery Co., 733 F.3d 916, 926 (9th Cir.2013). Furthermore, Ashbey relies on Serpa, a case that the Court discussed at length in Mohamed and concluded was not persuasive because "the duty of good faith will only prohibit Uber from imposing bad faith modifications, not all one-sided modifications." 109 F.Supp.3d at 1229, 2015 WL 3749716, at *30 (emphasis added). Thus, the Court again finds that the July 2013 Licensing Agreement's unilateral modification provision is substantively unconscionable.
For the reasons stated in Mohamed, the Court will not sever the unconscionable terms. The number of substantively unconscionable terms suggests that the arbitration clause is permeated with unconscionability, which weighs against severance. See Armendariz v. Found. Health Psychcare Servs., 24 Cal.4th 83, 122, 99 Cal.Rptr.2d 745, 6 P.3d 669 (2000). The 2013 Service Agreements each contain three unconscionable terms, including the PAGA waiver, while the July 2013 Licensing Agreement has five unconscionable terms. When considered with the fact that this is a contract of adhesion, the Court finds that severance is not warranted under Armendariz.
In addition to finding the arbitration agreement unconscionable, the arbitration agreement as a whole is unenforceable because as explained in the Court's supplemental class certification order filed on December 9, 2015, it includes an unenforceable PAGA waiver which is not severable. Docket No. 365 at 13-21. Indeed, the Court's analysis of the 2013 Agreements is even simpler than that of the 2014 and 2015 Agreements because the PAGA waiver
See February 2013 Service Agreement at 13; July 2013 Agreement at § 14.3(v)(c) (emphasis added). This PAGA waiver bars any PAGA claim from all fora, and waiver expressly is non-severable from the entire arbitration provision.
Thus, the 2013 Agreements contain a non-severable blanket PAGA waiver. Such a waiver is void a matter of public policy under Iskanian v. CLS Transportation Los Angeles, LLC, 59 Cal.4th 348, 173 Cal.Rptr.3d 289, 327 P.3d 129 (2014) and Sakkab v. Luxottica Retail N. Am., Inc., 803 F.3d 425 (9th Cir.2015). The inability to sever the PAGA waiver causes the entire arbitration agreement to fail. See Chalk, 560 F.3d at 1098.
In the alternative, Plaintiffs argue that the arbitration agreement is unenforceable because it violates the drivers' rights under the National Labor Relations Act to file a class action. Opp. at 22. Plaintiffs contend that the National Labor Relations Board has held that a mandatory arbitration agreement provision that waives the right to maintain a class or collective action is an unfair labor practice. Opp. at 23 (citing In re D.R. Horton, Inc., 357 NLRB No. 184 (Jan. 3, 2012); Murphy Oil USA, Inc., 361 NLRB No. 72 (Oct. 28, 2014)).
The vast majority of courts have not followed the Board's rulings. The Second, Fifth, and Eighth Circuits have specifically considered the Board's ruling in In re D.R. Horton, Inc. and declined to follow its reasoning, noting that the Board's interpretation is contrary to the Supreme Court's ruling in AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 131 S.Ct. 1740, 179 L.Ed.2d 742 (2011). See D.R. Horton, Inc. v. N.L.R.B., 737 F.3d 344, 359-60 (5th Cir.2013); Murphy Oil USA, Inc. v. N.L.R.B., Case No.14-60800, 808 F.3d 1013, 1017-18, 2015 WL 6457613, at *3-4, 2015 U.S. App. LEXIS 18673, at *9-10 (5th Cir. Oct. 26, 2015); Sutherland v. Ernst & Young LLP, 726 F.3d 290, 297 n.
On December 9, 2015, the Court certified the following subclass (December 9, 2015 subclass):
Docket No. 395 at 32. Following this order, Uber filed an ex parte motion to compel arbitration of the December 9, 2015 subclass. Docket No. 397 at 1. For the reasons set forth in Docket No. 395, at Section II.B.3 (analyzing the enforceability of the 2014 and 2015 arbitration agreements), the Court
For the reasons stated above and in Mohamed, the Court
This order disposes of Docket No. 346, 348, and 397.