YVONNE GONZALEZ ROGERS, District Judge.
Before the Court is plaintiffs Diana Ellis, James Schillinger, and Ronald Lazar's (collectively, "Plaintiffs") motion for class certification. (Dkt. No. 169, "Mtn.") Plaintiffs also move to strike declarations submitted by Defendants J.P. Morgan Chase & Co., J.P. Morgan Chase Bank, N.A., and Chase Home Finance (collectively, "Defendants" or "Chase") in opposition to Plaintiffs' motion to certify. (Dkt. No. 191, "Mtn. Strike.")
Chase is comprised of three relevant heritage institutions: Heritage Chase, EMC Mortgage Company ("EMC"), and Washington Mutual Bank ("Washington Mutual").
Prior to 2006, Heritage Chase used a variety of software platforms to service its mortgage loans. (Evans Decl. ¶ 6.) Beginning in 2006, Heritage Chase began to use a single automated software management system, Fidelity Mortgage Servicing Package ("MSP"), to manage the process of ordering and charging borrowers for property inspections. (Id. ¶¶ 6, 9.) The mortgage portfolios of EMC and Washington Mutual were migrated to MSP in 2009. (Id. ¶ 33.)
MSP is generally programmed to order an initial property inspection once a borrower is forty-five (45) days delinquent on loan payments and every thirty (30) to thirty-five (35) days thereafter if the borrower remains delinquent. (Pifko Decl., Exhs. 2, 3, 11, 23.) Despite this general rule, MSP is programmed to use certain criteria to determine whether to order property inspections. (Evans Decl. ¶¶ 8-16.) These criteria have changed over time, and Chase periodically updates MSP to reflect these adjustments. (Id. ¶ 31.) EMC and Washington Mutual had their own written policies and coding instructions with respect to ordering property inspections when Heritage Chase acquired them in 2008. (Id. ¶ 33.) Chase first wrote an entity-wide policy for ordering and charging for property inspections in 2011, which continues to be amended periodically. (Id.)
Chase and/or the heritage institutions were the servicers on named Plaintiffs' mortgages. Plaintiffs now challenge Defendants' practice of using MSP to order property inspections and charging borrowers for same. Specifically, Plaintiffs allege that Defendants' practices were not authorized by Plaintiffs' mortgages. Plaintiffs seek to recover the property inspection fees they previously paid to Defendants. Where the fees were assessed but not paid, Plaintiffs request injunctive relief to remove the property inspection fees from their mortgage loan accounts.
Plaintiffs move to certify five classes:
(Mtn. at 10-11.) Plaintiffs seek to certify the California Injunctive Relief Class pursuant to Federal Rule of Civil Procedure 23(b)(2), and the Nationwide Unjust Enrichment Class, California Fraud/UCL/Rosenthal Act class, Tennessee Fraud Class, and Oregon Fraud Class as damages classes pursuant to Rule 23(b)(3).
Rule 23, which governs class certification, contains two sets of distinct requirements that Plaintiffs must meet before the Court may certify any of the proposed classes. First, Plaintiffs must meet all of the requirements under Rule 23(a). Second, each class must meet at least one of the prongs of Rule 23(b), depending on the nature of the class.
Under Rule 23(a), the Court may certify a class only where "(1) the class is so numerous that joinder of all members is impracticable; (2) there are questions of law or fact common to the class; (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and (4) the representative parties will fairly and adequately protect the interests of the class." Fed.R.Civ.P. 23(a). Courts refer to these four requirements as "numerosity, commonality, typicality and adequacy of representation." Mazza v. Am. Honda Motor Co., Inc., 666 F.3d 581, 588 (9th Cir. 2012). In addition to the four requirements set forth in Rule 23(a), most courts have implied an additional threshold requirement: that the members of the class are readily ascertainable. See Xavier v. Philip Morris USA, Inc., 787 F.Supp.2d 1075, 1089 (N.D.Cal. 2011) ("the party seeking certification must demonstrate that an identifiable and ascertainable class exists"); Herrera v. LCS Fin. Servs. Corp., 274 F.R.D. 666. 672 (N.D.Cal. 2011) ("[w]hile Rule 23(a) is silent as to whether the class must be ascertainable, courts have held that the rule implies this requirement). If Plaintiffs establish that the threshold requirements of Rule 23(a) are met, Plaintiffs then have the burden to show "through evidentiary proof" that a class is appropriate for certification under one of the provisions in Rule 23(b). Comcast Corp. v. Behrend, 133 S.Ct. 1426, 1432 (2013).
"[A] court's class-certification analysis must be `rigorous' and may `entail some overlap with the merits of the plaintiff's underlying claim.'" Amgen Inc. v. Conn. Ret. Plans & Trust Funds, 133 S.Ct. 1184, 1194 (2013) (quoting Wal-Mart Stores, Inc. v. Dukes, 131 S.Ct. 2541, 2551 (2011)); see also Mazza, 666 F.3d at 588. The Court considers the merits to the extent that they overlap with the Rule 23 requirements. Ellis v. Costco Wholesale Corp., 657 F.3d 970, 983 (9th Cir. 2011). The Court must resolve "any factual disputes necessary to determine whether there was a common pattern and practice that could affect the class as a whole." Id. (emphasis in original). "When resolving such factual disputes in the context of a motion for class certification, district courts must consider `the persuasiveness of the evidence presented.'" Aburto v. Verizon Cal., Inc., 2012 WL 10381, at *2 (C.D. Cal. Jan. 3, 2012) (quoting Ellis, 657 F.3d at 982). Ultimately, the district court must exercise its discretion to determine whether a class should be certified. Califano v. Yamasaki, 442 U.S. 682, 703 (1979).
With the exception of numerosity, Chase argues that Plaintiffs have failed to meet their burden with respect to all class certification requirements. The Court begins with an analysis of the Rule 23(a) factors. Finding at the outset that Plaintiffs have not met their burden on Rule 23(a)(2)'s commonality requirement, the Court does not proceed any further in the analysis.
The numerosity requirement under Rule 23(a)(1) is undoubtedly met here and Chase does not contend otherwise. Plaintiffs submit that there are more than 1.5 million putative class members in the nationwide class. (Pifko Decl., Exh. 28.) With potentially more than one million class members residing in fifty states, at least as to the nationwide class, the Court agrees that numerosity is satisfied.
Rule 23(a)(2) requires that the party seeking certification show "there are questions of law or fact common to the class." Fed.R.Civ.P. 23(a)(2). To satisfy this requirement, a common question "must be of such a nature that it is capable of class-wide resolution — which means that the determination of its truth or falsity will resolve an issue that is central to the validity of each of the claims in one stroke." Dukes, 131 S.Ct. at 2545. The existence of common questions itself will not satisfy the commonality requirement, and instead, "[w]hat matters to class certification . . . is . . . the capacity of a classwide proceeding to generate common answers apt to drive the resolution of the litigation." Id. at 2551 (emphasis in original). Under the commonality inquiry, "Plaintiffs need not show that every question in the case, or even a preponderance of questions, is capable of classwide resolution. So long as there is `even a single common question,' a would-be class can satisfy the commonality requirement of Rule 23(a)(2)." Wang v. Chinese Daily News, Inc., 737 F.3d 538, 544 (9th Cir. 2013) (quoting Dukes, 131 S.Ct. at 2556).
Here, Plaintiffs propose one common question as suitable for determination on a classwide basis for all classes. The question, as framed by Plaintiffs, is whether Chase's automated MSP system generated unauthorized property inspection fees that were then assessed to borrowers' accounts by not taking individual circumstances of borrowers into account. (Mtn. at 13-14.) This question, Plaintiffs argue, would drive the ultimate resolution of their claims because it would establish liability class-wide. In that regard, Plaintiffs contend that Chase had a uniform practice that applied to every property inspection it ordered beginning on January 1, 2003, and through May 31, 2013. Thus, in Plaintiffs' view, the legality of Chase's purportedly uniform practice spanning more than a decade is the central issue in this case. To support this proposition, however, Plaintiffs present the Court with no evidence in their opening motion. Plaintiffs' moving papers contain no citation to the record with respect to commonality. (See Mtn. at 13-14.) Instead, Plaintiffs summarily contend that Defendants "uniformly applied" the challenged practice to all class members through the Chase MSP system. (Mtn. at 13:22-23) (emphasis removed.) As a result of Plaintiffs' lack of evidence, the Court's inquiry is inevitably guided by Defendants' arguments and evidence presented in opposition to class certification.
Not surprisingly, Chase fundamentally disagrees with Plaintiffs' premise, i.e., that Chase employed a uniform system of ordering and charging for property inspections.
Principally, Plaintiffs did not establish that Chase and its heritage institutions had uniform policies throughout the more than ten year class period. Indeed, Heritage Chase did not even move to the centralized MSP system for purposes of ordering property inspections until 2006 — three years into the proposed class period. (Evans Decl., ¶¶ 6, 36.) Prior to 2006, Heritage Chase "used a variety of software platforms to service its mortgage loans." (Id. ¶ 6.) Plaintiffs do not rebut this evidence in reply. Moreover, Heritage Chase, EMC, and Washington Mutual were separate entities with separate loan servicing policies prior to 2009. (Id. ¶ 33.) When Chase purchased EMC and Washington Mutual in 2008, each entity "had their own written policies and coding instructions with respect to ordering property inspections." (Id.; see Dkt. No. 182-39, "Slifko Decl.," ¶ 18.) In 2009, the Washington Mutual and EMC portfolios were migrated to MSP for purposes of ordering property inspections. (Evans Decl. ¶ 33.) To that point, Plaintiffs acknowledge that in 2009 Chase "consolidate[d] the pre-2009 policies and procedures from the various heritage entities." (Reply at 4:1-2.) Finally, Chase also opines that, since 2009, their policy and practices have continued to change in response to amendments to investor guidelines. (Id. ¶¶ 36, 38-40; Slifko Decl., ¶ 18.) In fact, Chase presents evidence that it did not have an entity-wide written policy on property inspections in place until 2011, and that the policy continues to be amended periodically. (Evans Decl. ¶ 33.)
Plaintiffs' response to this fundamental issue wholly ignores Defendants' evidence that Heritage Chase did not use MSP until 2006 and that the policy continued to evolve through 2013. Plaintiffs present no evidence — much less a preponderance — from which the Court could conclude these different internal policies do not affect the commonality analysis. Quesada v. Banc of America Inv. Services, Inc., 2013 WL 623288, at *4 (N.D.Cal. Feb. 19, 2013) ("The party seeking class certification bears the burden of demonstrating by a preponderance of the evidence that all four requirements of Rule 23(a) . . . are met"). Plaintiffs' only counterpoint with respect to changes over time focuses on differences among the heritage institution polices. Namely, Plaintiffs argue that Chase has failed to identify differences among the property inspection policies of the three heritage institutions. Critically, though, Defendants do not have any such burden on class certification. Dukes, 131 S.Ct. at 2551 ("[a] party seeking class certification must affirmatively demonstrate his compliance with [Rule 23]"); Quesada, 2013 WL 623288, at *4. Plaintiffs cannot shift their burden to Defendants simply because Plaintiffs present no evidence of their own. Thus, the Court concludes that Plaintiffs have not proffered evidence of a uniform policy throughout the entire class period, especially with respect to each heritage institution.
Chase has also presented evidence that it did not have a monolithic policy as indicated by Plaintiffs because inspection practices varied based on the loan investor. Chase's portfolio of serviced mortgages was comprised of loans guaranteed or owned by numerous institutions, including HUD, FHA, Freddie Mac, Fannie Mae, Chase itself, and other private investors. (Evans Decl. ¶ 10.) These investors have different requirements that Chase, as the loan servicer, must follow in ordering property inspections after a borrower becomes delinquent. According to Jack Evans, Vice President of Property Preservation for Chase, "Chase's MSP system is programmed to account for these investor-by-investor differences." (Id. ¶ 11.) Specifically, the MSP system is programmed to treat HUD-insured mortgages differently than others:
(Id.) Plaintiffs' only response to Mr. Evan's testimony is a conclusory statement that MSP was not able to account for investor differences, based on evidence presented for the first time in reply. Plaintiffs submit in reply an email from Mr. Evans they construe as a concession that MSP was unable to accommodate investor differences. (Dkt. No. 197-2, "Supp. Pifko Decl.," Exh. 33; Reply at 2:5-14.) As an initial matter, the Court hesitates to "consider new arguments or evidence presented for the first time in reply" on class certification where the moving party carries the evidentiary burden. In re Flash Memory Antitrust Litig., 2010 WL 2332081, at *5 (N.D. Cal. June 9, 2010).
Defendants additionally argue that the Chase MSP system cannot be construed as implementing a uniform policy class-wide because it was programmed to account for borrower circumstances. Among the factors that determined whether a property inspection would be ordered or charged to a borrower were whether: (i) the property was abandoned, tenant-occupied, or in foreclosure; (ii) the borrower communicated an intent to occupy the property; (iii) the borrower had a home equity loan or a first mortgage; (iv) the borrower entered into a repayment plan or loss mitigation plan; (v) state and local inspection requirements required deviation; and (vi) a manual or customized decision was made by Chase to cancel the order. (Id. ¶¶ 7-19; Slifko Decl. ¶¶ 7-11; Oppo. at 10-12.) In reply, Plaintiffs contend that their evidence established that the Chase MSP system had a uniform policy regardless of investor or individual borrower circumstances. The Court disagrees. Plaintiffs' evidence only establishes that, as a general rule, MSP ordered a first property inspection after forty-five (45) days of delinquency and every thirty (30) days thereafter. (Pifko Decl., Exhs. 2, 3, 11, 23; Reply at 2:10-14.) Chase does not contest this general rule. Instead, Chase presents evidence showing that individualized exceptions applied to the policy such that it cannot be construed as uniformly applied to all class members. Thus, it is apparent that the proposed classes would include borrowers who were not subject to the general policy, or who were at least subject to sub-policies, such that the class members were not "subject to the same allegedly [unlawful] practice." Ellis v. Costco Wholesale Corp., 657 F.3d 970, 983 (9th Cir. 2011); Vega v. T-Mobile USA, Inc., 564 F.3d 1256, 1272-72 (11th Cir. 2009) (the district court was "demonstrably incorrect" to certify a class that would include persons who were "also subject to other policies" because "issues involving the [allegedly common policy] alone are not common to the entire class") (emphasis supplied).
A review of the named Plaintiffs' mortgage accounts proves the point. The named Plaintiffs' property inspection fee histories demonstrate that Chase did not operate under a uniform policy.
In support of certification, Plaintiffs principally rely on a case from the Southern District of Iowa involving property inspections ordered and charged by Wells Fargo. See Huyer v. Wells Fargo & Co., 295 F.R.D. 332 (S.D. Iowa 2013). There, the court found that the "common question of whether [Wells Fargo's property inspection] policy constitutes a RICO and/or a UCL violation is certainly amenable to a common answer, which will drive the resolution of this litigation." Id. at 338. This question, as framed by the court, necessarily assumed a common policy by Wells Fargo. Indeed, the Huyer court found the Supreme Court's analysis in Dukes "inapplicable to and/or distinguishable from this case," because, in that court's view, Huyer was more similar to post-Dukes cases involving "a company-wide [policy] that was applied uniformly" to all class members. Id. (quoting Bouaphakeo v. Tyson Foods, Inc., 2011 WL 3793962, at *3-4 (N.D. Iowa Aug. 25, 2011) (internal quotations omitted)). Not so here. For the reasons discussed above, Plaintiffs failed to establish that Chase applied a policy uniformly to all class members. Huyer is therefore inapposite.
For the foregoing reasons, the Court finds that Plaintiffs have not established that a common question applies to all class members. Plaintiffs' motion therefore fails under Rule 23(a)(2). Plaintiffs' motion for class certification is
The parties filed two sets of evidentiary objections in conjunction with Plaintiffs' motion for class certification. First, Plaintiffs filed a document entitled "Evidentiary Objections to Evidence Submitted with Opposition to Class Certification," appended to their twenty-page reply. (Dkt. No. 197-1.) Plaintiffs' objections were not filed in compliance with Local Rule 7-3(c), which provides that "[a]ny evidentiary and procedural objections to the opposition must be contained in the reply brief or memorandum." Plaintiffs filed their objections as a separate document outside of their reply brief. On that basis, the objections are
Second, and in compliance with Local Rule 7-3(d)(1), Defendants filed objections to Plaintiffs' reply evidence. (Dkt. No. 202.) Defendants object to the supplemental declaration of Mark Pifko and its attendant exhibits (Supp. Pifko Decl., Exhs. 33-43) as improperly presented for the first time in reply. See Quesada v. Banc of America Inv. Serv's, Inc., 2013 WL 623288, at *4 (N.D.Cal. Feb. 19, 2013) (plaintiffs bear the burden of demonstrating "by a preponderance of the evidence" that the requirements of Rule 23 are satisfied); Flash Memory Antitrust Litig., 2010 WL 2332081, at *15 (declining to look at new reply evidence because "such evidence should have been proffered with Plaintiffs' moving papers," as it is plaintiffs' initial burden to demonstrate the existence of a certifiable class). In making the instant decision, however, the Court does not rely on the evidence to which Defendants object. To the extent the Court examined Mr. Evans' email (Supp. Pifko Decl., Exh. 33), supra, the Court finds it does not support Plaintiffs' position. Defendants' evidentiary objections to Plaintiffs' reply evidence are therefore
Defendants relied on a number of witness declarations in opposition to Plaintiffs' motion for class certification, attaching the declarations thereto as exhibits. Plaintiffs now move to strike certain declarations on two grounds. First, with respect to the declaration of Joseph G. Devine, Jr., Plaintiffs contend the Court should exercise its authority under Rule 37 to strike Mr. Devine's declaration because he was not previously disclosed as a witness.
Rule 37(c)(1) provides in pertinent part: "If a party fails to provide information or identify a witness as required by Rule 26(a) or (e), the party is not allowed to use that information or witness to supply evidence on a motion, at a hearing, or at a trial, unless the failure was substantially justified or is harmless." Fed.R.Civ.P. 37(c)(1); Hoffman v. Constr. Protective Serv., Inc., 541 F.3d 1175, 1179 (9th Cir. 2008). Factors used to determine whether the evidence should be allowed include: (i) whether a party has been "surprise[d]," and their ability to "cure the surprise," (ii) whether "allowing the evidence would disrupt the trial," (iii) "the importance of the evidence," and (iv) "the nondisclosing party's explanation for its failure to disclose the evidence." San Francisco Baykeeper v. W. Bay Sanitary Dist., 791 F.Supp.2d 719, 733 (N.D.Cal. 2011) (internal quotations omitted). The burden is on the party facing a motion to strike to show that the failure was substantially justified or is harmless. Yeti by Molly, Ltd. v. Deckers Outdoor Corp., 259 F.3d 1101, 1106-07 (9th Cir. 2001).
Here, it is undisputed that Chase did not disclose Mr. Devine during the discovery period. Plaintiffs argue that Defendants' failure to do so caused Plaintiffs prejudice because they first learned of Mr. Devine when Defendants filed their opposition. Plaintiffs claim that they could have "deposed [Mr. Devine], explored and/or investigated [his] substance with other witnesses and documents, and prepared rebuttal evidence if necessary." (Mtn. Strike at 8:1-3.) Plaintiffs further claim that Chase's belated disclosure cannot be harmless because discovery had closed and briefing on the class certification motion was substantially complete when they learned of Mr. Devine.
Given the nature of the Devine declaration, the Court agrees with Chase that the failure to disclose Mr. Devine previously was both substantially justified and harmless. As to the first issue, Chase merely substituted one witness for an equivalent witness out of convenience to a previously disclosed witness. See San Francisco Baykeeper, 791 F.Supp.2d at 733-35 (refusing to strike the testimony of three undisclosed witnesses when two other witnesses were disclosed on the same subject matter). In 2012, Chase disclosed Jeffrey Nack pursuant to Rule 26 as a witness with information regarding Chase's "business records relating to Plaintiffs' mortgages, including account histories, customer service notices, and correspondence between Chase Defendants and Plaintiffs." (Dkt. No. 223-1, "Albertstone Decl.," Exh. 1 at 2.) Due to scheduling reasons, Mr. Nack was unable to submit a declaration in time to oppose Plaintiffs' certification motion. However, Mr. Nack submitted a declaration in opposition to the motion to strike opining that he reviewed Mr. Devine's declaration and that he expects he would have provided the same testimony had his schedule allowed. (Dkt. No. 204-4 ¶¶ 4-5.)
Plaintiffs argue that convenience does not satisfy the Rule 37 standard that Defendants be substantially justified in offering Mr. Devine's testimony in place of Mr. Nack's.
As to harmlessness, the Devine declaration does nothing more than authenticate and summarize Plaintiffs' loan records that were all produced in discovery.
In addition, Plaintiffs never sought to depose Mr. Nack or any other witness concerning these documents, suggesting that Plaintiffs would also not have deposed Mr. Devine even if given the opportunity. See Davenport v. Charter Communications, LLC, 302 F.R.D. 520, 528 (E.D. Mo. 2014) (declining to strike declarations submitted by defendants in opposition to class certification when "Plaintiffs never sought to depose the [previously disclosed witness]" and "the Court doubt[ed] whether Plaintiffs would have deposed any of the new declarants even if they were identified earlier"). Finally, Plaintiffs' protestation that the Devine declaration contains "unfounded statements" and "unsupported inferences" is itself unsupported. (MTS Reply at 3:1-24.)
Accordingly, Plaintiffs' motion to strike the declaration of Mr. Devine is
The sham affidavit rule precludes a party from creating an issue of fact by affidavit contradicting her testimony. Van Asdale v. Int'l Game Technology, 577 F.3d 989, 998 (9th Cir. 2009) (citing Kennedy v. Allied Mutual Ins. Co., 952 F.2d 262, 266-67 (9th Cir. 1991)). Contradictory testimony is not automatically disposed of, but rather "the district court must make a factual determination that the contradiction was actually a `sham.'" Id. Moreover, "the inconsistency between a party's deposition testimony and subsequent affidavit must be clear and unambiguous to justify striking the affidavit." Id. at 998-99. An affidavit is not a sham where it merely "elaborate[es] upon, explain[s], or clarify[ies] prior testimony." Messick v. Horizon Industries, Inc., 62 F.3d 1227, 1231 (9th Cir. 1995). The rule is a narrow one that is most often invoked at summary judgment to prevent parties from manufacturing factual disputes. Van Asdale, 577 F.3d at 998. Courts should apply the rule "with caution." Id.
Plaintiffs cite In re ConAgra Foods, Inc., 90 F.Supp.3d 919 (C.D. Cal. 2015), for the proposition that, although the rule is typically invoked on summary judgment, the sham affidavit rule has been used to strike declarations at the class certification stage. In ConAgra, Judge Morrow did entertain motions to strike declarations submitted in support of class certification as shams, but ultimately declined to strike them. Id. Here, as in ConAgra, the Court is unable to find that Ms. Slifko's deposition testimony regarding the differences in the policies of the heritage institutions
For the foregoing reasons, the Court
This Order terminates Docket Nos. 169, 191, 201.