Matthew Herrick appeals from a judgment of the United States District Court for the Southern District of New York (Caproni,
Grindr is a web-based "hook-up" application ("app") that matches users based on their interests and location. Herrick was the victim of a campaign of harassment by his ex-boyfriend, who created Grindr profiles to impersonate Herrick and communicate with other users in his name, directing the other users to Herrick's home and workplace. Herrick alleges that Grindr is defectively designed and manufactured because it lacks safety features to prevent impersonating profiles and other dangerous conduct, and that Grindr wrongfully failed to remove the impersonating profiles created by his ex-boyfriend.
Herrick filed suit against Grindr in New York state court in January 2017, asserting causes of action for negligence, deceptive business practices and false advertising, intentional and negligent infliction of emotional distress, failure to warn, and negligent misrepresentation. On the same day the complaint was filed, the state court entered an
Herrick filed an amended complaint in March 2017, adding causes of action for products liability, negligent design, promissory estoppel, fraud, and copyright infringement.
On January 25, 2018, the district court granted the motions to dismiss. Herrick argues on appeal that the district court erred in dismissing the majority of his claims as barred by the CDA; that he sufficiently pleaded the claims that were dismissed on the merits; and that the district court abused its discretion in denying leave to amend the complaint.
We review
Herrick suggests that the Grindr app is not an interactive computer service ("ICS"). The CDA defines an ICS as "any information service, system, or access software provider that provides or enables computer access by multiple users to a computer server . . . ." 47 U.S.C. § 230(f)(2). This definition "has been construed broadly to effectuate the statute's speech-protective purpose."
As the district court observed, courts have repeatedly concluded that the definition of an ICS includes "social networking sites like Facebook.com, and online matching services like Roommates.com and Matchmaker.com," which, like Grindr, provide subscribers with access to a common server. App. 198 (collecting cases). Indeed, the Amended Complaint expressly states that Grindr is an ICS, and Herrick conceded as much at a TRO hearing in the district court. Accordingly, we see no error in the district court's conclusion that Grindr is an ICS.
Herrick argues that his claims are not based on information provided by another information content provider. He argues that while the information in a user's Grindr profile may be "content," his claims arise from Grindr's management of its users, not user content.
Herrick's products liability claims arise from the impersonating content that Herrick's ex-boyfriend incorporated into profiles he created and direct messages with other users. Although Herrick argues that his claims "do[] not arise from any form of speech," Appellant's Br. at 33, his ex-boyfriend's online speech is precisely the basis of his claims that Grindr is defective and dangerous. Those claims are based on information provided by another information content provider and therefore satisfy the second element of § 230 immunity.
The claims for negligence, negligent infliction of emotional distress, and intentional infliction of emotional distress relate, in part, to the app's geolocation function. These claims are likewise based on information provided by another information content provider. Herrick contends Grindr created its own content by way of the app's "automated geolocation of users," but that argument is undermined by his admission that the geolocation function is "based on real-time streaming of [a user's] mobile phone's longitude and latitude." Appellant's Br. at 32. It is uncontested that Herrick was no longer a user of the app at the time the harassment began; accordingly, any location information was necessarily provided by Herrick's ex-boyfriend.
As we have observed, "[a]t its core, § 230 bars `lawsuits seeking to hold a service provider liable for its exercise of a publisher's traditional editorial functions—such as deciding whether to publish, withdraw, postpone or alter content.'"
Herrick argues that his claims are premised on Grindr's design and operation of the app rather than on its role as a publisher of third-party content. However, as the district court observed, Grindr's alleged lack of safety features "is only relevant to Herrick's injury to the extent that such features would make it more difficult for his former boyfriend to post impersonating profiles or make it easier for Grindr to remove them." App. 202. It follows that the manufacturing and design defect claims seek to hold Grindr liable for its failure to combat or remove offensive third-party content, and are barred by § 230.
Herrick argues that the failure to warn claim is not barred by § 230, relying on
In any event, insofar as Herrick faults Grindr for failing to generate its own warning that its software could be used to impersonate and harass others, the claim fails for lack of causation.
To the extent that the claims for negligence, intentional infliction of emotional distress, and negligent infliction of emotional distress are premised on Grindr's allegedly inadequate response to Herrick's complaints, they are barred because they seek to hold Grindr liable for its exercise of a publisher's traditional editorial functions.
For the foregoing reasons, Herrick's products liability claims and claims for negligence, intentional infliction of emotional distress, and negligent infliction of emotional distress are barred by CDA § 230, and dismissal on that ground was appropriate because "the statute's barrier to suit is evident from the face of the complaint."
"Under New York law, to state a claim for fraud a plaintiff must demonstrate: (1) a misrepresentation or omission of material fact; (2) which the defendant knew to be false; (3) which the defendant made with the intention of inducing reliance; (4) upon which the plaintiff reasonably relied; and (5) which caused injury to the plaintiff."
The district court determined that there was no material misrepresentation by Grindr because the allegedly misleading statements identified in the Amended Complaint—Grindr's Terms of Service and its "community values page"—do not represent that Grindr will remove illicit content or take action against users who provide such content, and the Terms of Service specifically disclaim any obligation or responsibility to monitor user content. On appeal, Herrick contends that the district court erred by considering language from Grindr's Terms of Service that was not incorporated into the Amended Complaint and reaffirms his contention that the community values page "fraudulently conveys that Grindr has the capacity to help." Appellant's Br. at 41 (emphasis omitted).
Even if we were to assume that there were material misrepresentations in Grindr's Terms of Service and community values page and that Herrick reasonably relied upon them when he created a Grindr account in 2011, his claim would nevertheless fail for lack of causation. As the district court observed, Herrick deactivated his Grindr account in 2015 when he met his (now) ex-boyfriend, before any harassment began. Herrick therefore could have suffered the exact same harassment if he had never seen the Terms of Service or created a Grindr account; so his injury is not a "direct and proximate result of his reliance on [the alleged] misrepresentations,"
Herrick's negligent misrepresentation claim was dismissed on the same grounds as his fraud claim, and on the additional ground that the Amended Complaint fails to allege a "special relationship" sufficient to sustain a claimed negligent misrepresentation.
The district court determined that Herrick's promissory estoppel claim must be dismissed because it fails to allege a sufficiently unambiguous promise and fails to plausibly allege reasonable reliance. Herrick takes issue with these rulings, but even if we assume that the Amended Complaint plausibly alleges a promise and reasonable reliance, Herrick has failed to explain how his injury was "sustained . . . by reason of his reliance" on the alleged promise.
The district court determined that the claims for deceptive business practices and false advertising under New York General Business Law ("GBL") §§ 349 and 350 fail because the Amended Complaint does not plausibly allege that a reasonable consumer would be misled by Grindr's statements, and with respect to the false advertising claim, for the additional reason that it fails to allege reasonable reliance. On appeal, Herrick cites allegations regarding Grindr's "promotional statements made on its website and its [Terms of Service] assuring potential users it would moderate abusive content and act to prevent harassment of its users." Appellant's Br. at 47.
As the district court observed, Grindr's Terms of Service specify,
We have considered Herrick's remaining arguments and conclude they are without merit.