Case: 14-14002   Date Filed: 07/23/2015   Page: 1 of 24


                                                                    [PUBLISH]


            IN THE UNITED STATES COURT OF APPEALS

                    FOR THE ELEVENTH CIRCUIT
                      ________________________

                            No. 14-14002
                      ________________________

                 D.C. Docket No. 1:13-cv-00925-WKW
                  Bankruptcy No. 12-bkc-11045-WRS


In re: ERIC ALLEN MCLEAN,
       DEBORAH DIANNE MCLEAN,

                                                                      Debtors.
________________________________________________

GREEN POINT CREDIT, LLC,
GREEN TREE SERVICING LLC,

                                                        Plaintiffs - Appellants,

                                 versus

ERIC ALLEN MCLEAN,
DEBORAH DIANNE MCLEAN,

                                                       Defendants - Appellees.

                      ________________________

               Appeal from the United States District Court
                   for the Middle District of Alabama
                     ________________________

                             (July 23, 2015)
              Case: 14-14002    Date Filed: 07/23/2015    Page: 2 of 24


Before ED CARNES, Chief Judge, JILL PRYOR and BLACK, Circuit Judges.

JILL PRYOR, Circuit Judge:

      Green Point Credit, LLC and Green Tree Servicing LLC (collectively,

“Green Tree”) appeal the judgment the district court entered in its role as

bankruptcy appellate court concerning an adversary proceeding that debtors

Deborah and Eric McLean filed against Green Tree in the bankruptcy court. The

district court affirmed the bankruptcy court’s ruling that Green Tree violated the

discharge injunction under 11 U.S.C. § 524(a)(2) by filing a proof of claim in the

McLeans’ instant bankruptcy proceeding to collect a debt that was discharged in

their previous bankruptcy proceeding. The order also affirmed the bankruptcy

court’s award of both compensatory and non-compensatory sanctions to the

McLeans.

      This appeal presents a novel question: whether a creditor violates the

discharge injunction under § 524(a)(2) by filing a proof of claim in a bankruptcy

proceeding to collect a debt that was discharged in a previous bankruptcy

proceeding. Green Tree asks us to answer this question in the negative or, in the

alternative, to vacate the compensatory sanctions for lack of evidentiary foundation

and the non-compensatory sanctions for being impermissibly punitive. After

careful review, and with the benefit of oral argument, we conclude that Green Tree

violated the discharge injunction; however, we vacate both monetary awards and


                                          2
               Case: 14-14002       Date Filed: 07/23/2015     Page: 3 of 24


remand to the district court with instructions to vacate and remand to the

bankruptcy court.

                                              I.

       The McLeans have twice met Green Tree in bankruptcy court. Their first

encounter began in 2006, when the McLeans listed Green Tree as an unsecured

creditor in their Chapter 13 petition in the Bankruptcy Court for the Middle District

of Alabama. The bankruptcy court converted the petition to a Chapter 7 petition

and subsequently discharged the debt, a deficiency of $11,018.00 on a sales

contract for a mobile home, in its January 2009 discharge order. Green Tree

received electronic notice of the discharge.

       In June 2012, the McLeans filed a second Chapter 13 petition in the same

bankruptcy court. This petition did not list Green Tree as a creditor. Despite the

2009 discharge order, Green Tree filed a proof of claim in the second proceeding

for a debt in the amount of $11,018.03, representing the same deficiency that

Green Tree had sought to recover in the McLeans’ first proceeding. The McLeans

learned of this filing in a letter from the bankruptcy court informing them that their

projected bankruptcy plan payments were going to double because of the filing.1

According to the McLeans, this revised projection caused them emotional distress

       1
          The increase was also due in part to a proof of claim erroneously filed by Medical
Center Enterprise for an amount less than $1,000. The McLeans filed an adversary proceeding
against Medical Center Enterprise on the same grounds as the instant action, and the parties
settled before trial.
                                              3
              Case: 14-14002     Date Filed: 07/23/2015    Page: 4 of 24


because they were unable to make the increased payments and expected to lose all

their possessions as a result. The McLeans objected to the proof of claim on

December 13, 2012 on the basis that the debt previously had been discharged.

      On January 7, 2013, before the bankruptcy court ruled on the objection, the

McLeans initiated an adversary proceeding against Green Tree with a complaint

alleging that Green Tree’s proof of claim violated 11 U.S.C. § 524(a)(2), which

provides that a discharge order operates as an injunction against further debt

collection activities by creditors. Four days after the McLeans filed their

complaint, Green Tree withdrew its proof of claim. Green Tree has since

acknowledged that it filed the proof of claim in error, due to the failure of its

automated electronic system to recognize that the McLeans’ debt had been

discharged. Still, the McLeans sought to recover actual damages for the emotional

distress that the proof of claim caused before it was withdrawn and sanctions

befitting of Green Tree’s misconduct. The bankruptcy court sustained the

McLeans’ objection in the bankruptcy proceeding on January 16, 2013. After a

trial in the adversary proceeding, the bankruptcy court found in favor of the

McLeans, ruling that Green Tree violated the discharge injunction. The

bankruptcy court awarded the McLeans compensatory sanctions for their

emotional distress and a non-compensatory award that it labeled “coercive




                                           4
              Case: 14-14002     Date Filed: 07/23/2015    Page: 5 of 24


sanctions,” which were designed to encourage Green Tree to correct any defects in

its automated systems that could cause another such violation.

      Green Tree appealed to the district court, which affirmed the bankruptcy

court’s judgment. The district court agreed with each of the bankruptcy court’s

conclusions but took care to address the risk that the non-compensatory sanctions,

which the bankruptcy court imposed after Green Tree withdrew its offending proof

of claim, might have been of a punitive, rather than coercive, nature. Finding

Green Tree acted with reckless disregard of the risk of violating the discharge

injunction, the district court concluded that, even if there remained no contempt

that Green Tree could have corrected before the bankruptcy court imposed them,

the sanctions could be upheld as punitive. This appeal followed.

                                           II.

      “Where the district court [sitting as an appellate court] affirms the

bankruptcy court’s order, we review the bankruptcy court’s decision.” Fisher

Island Ltd. v. Solby+Westbrae Partners (In re Fisher Island Invs., Inc.), 

, 1189 (11th Cir. 2015). “Like the district court, we review the bankruptcy

court’s findings of fact for clear error and the court’s conclusions of law and mixed

questions of law and fact de novo.” Christopher v. Cox (In re Cox), 

, 1340 n.9 (11th Cir. 2007) (per curiam). “Although neither party submitted

briefs on the issue, it is a duty of this Court to determine whether it has jurisdiction


                                           5
              Case: 14-14002     Date Filed: 07/23/2015    Page: 6 of 24


over a particular matter, even if doing so raises the issue sua sponte. We review

jurisdictional issues de novo.” Walden v. Walker (In re Walker), 

,

1210 (11th Cir. 2008) (citation omitted).

                                          III.

      As a preliminary matter, we first must address whether the bankruptcy court

had jurisdiction over the McLeans’ adversary proceeding and whether we, in turn,

have jurisdiction to entertain this appeal. Before oral argument, we raised sua

sponte the question whether the bankruptcy court acted within its jurisdiction by

enforcing the discharge injunction arising from the McLeans’ previous bankruptcy

case. It is settled that “the court that issued the injunctive order alone possesses the

power to enforce compliance with and punish contempt of that order,” and this

“power to sanction contempt is jurisdictional.” Alderwoods Grp., Inc. v. Garcia,

, 970 (11th Cir. 2012); see also Cox v. Zale Del., Inc., 

,

917 (7th Cir. 2001) (“[A]ffirmative relief can be sought only in the bankruptcy

court that issued the discharge.”). The question our precedent does not answer is

how broadly we are to construe the identity of the “court” that has the power to

enforce the discharge injunction. Although the McLeans brought the instant

bankruptcy petition in the same district as the case that gave rise to the discharge

injunction — and, incidentally, the same judge presided over both proceedings —

our concern was that the bankruptcy court might have acted beyond its jurisdiction


                                            6
                Case: 14-14002        Date Filed: 07/23/2015        Page: 7 of 24


in enforcing the discharge injunction issued under a different case number. See

Walls v. Wells Fargo Bank, N.A., 

, 509 (9th Cir. 2002) (holding that

there is no private right of action to enforce the discharge injunction and explaining

that Congress intended to leave “enforcement to the bankruptcy judge whose

discharge order gave rise to the injunction”).

       We resolve our concern by recognizing that the purpose of a court’s

contempt power is in part to “ensur[e] that the Judiciary has a means to vindicate

its own authority,” not simply to enforce rulings in individual proceedings. Young

v. United States ex rel. Vuitton et Fils S.A., 

, 796 (1987). The

violation of an injunction is a contempt against an entire court insofar as it flouts

the court’s basic authority to preserve order and administer justice. See 

Alderwoods 

. Accordingly, any court — bankruptcy court

included — has inherent powers to punish contempt against it, as a means of

protecting itself as an institution. See Jove Eng’g, Inc. v. Internal Revenue Serv.,

, 1553 (11th Cir. 1996).2



       2
          In Alderwoods, we held that the Florida bankruptcy court lacked jurisdiction to enforce
the discharge injunction arising out of an order issued by the Delaware bankruptcy 

. In our discussion of the jurisdictional nature of the contempt power, we noted that
such a power was “equal” to and reflective of a court’s power to issue an underlying order in the
first place. 

(quoting In re Debs, 

, 594-95 (1895)). The implication is that
the contempt power is vested at the same level of organization as Congress’s grant of
jurisdiction: in one discrete tribunal. Just as this reasoning dictates that one court cannot punish
contempts against another, it also suggests that a court’s power to punish any contempt against it
transcends case numbers or the presence of individual judges and lies with the entire tribunal.
                                                 7
              Case: 14-14002     Date Filed: 07/23/2015   Page: 8 of 24


      Here, we need not rely on the bankruptcy court’s inherent powers to find

jurisdiction because bankruptcy courts also possess a statutory contempt power.

See 

(acknowledging the Supreme Court’s warning that inherent powers

should be used sparingly, particularly when an alternate basis for sanctions is

available). Congress has empowered bankruptcy courts broadly to “issue any

order, process, or judgment that is necessary or appropriate to carry out the

provisions of” the Bankruptcy Code, 11 U.S.C. § 105(a), including sanctions to

enforce the discharge injunction. Hardy v. United States ex rel. Internal Revenue

Serv. (In re Hardy), 

, 1390 (11th Cir. 1996). Consequently, we hold

that the court that “alone possesse[d] the power to enforce compliance with” the

discharge injunction here was the United States Bankruptcy Court for the Middle

District of Alabama, irrespective of the case number of, or the judge who might

have presided over, the prior proceeding. See Alderwoods 

.

The bankruptcy court therefore had jurisdiction to entertain a motion for contempt

in the McLeans’ second bankruptcy case for a violation of the discharge injunction

from their first, and we have jurisdiction to hear the appeal.

                                         IV.

      The threshold merits issue we must decide is whether a violation of the

discharge injunction under 11 U.S.C. § 524(a)(2) occurs when a creditor files a

proof of claim in a bankruptcy proceeding for a debt discharged in an earlier


                                           8
              Case: 14-14002     Date Filed: 07/23/2015    Page: 9 of 24


proceeding. To answer this question, one of first impression in our circuit, we

begin with the text of the statute. Finding the statutory text ambiguous, we turn to

legislative history and join other circuits in concluding that § 524(a)(2) is an

expansive provision designed to prevent any action that has the effect of pressuring

a debtor to repay a discharged debt, even if the means of pressuring the debtor are

indirect. Although other provisions in the Bankruptcy Code protect against the

actual enforcement of an unenforceable proof of claim, the discharge injunction

has the additional and distinct aim of preventing any form of harassment of a

debtor in the first place. For this reason, which we discuss more fully below, we

conclude that § 524(a)(2) prohibits filing a proof of claim for a discharged debt

where the objective effect of the claim is to pressure the debtor to repay the debt.

                                          A.

      The discharge of debt in a bankruptcy proceeding “operates as an injunction

against the commencement or continuation of an action, the employment of

process, or an act, to collect, recover or offset any such debt as a personal liability

of the debtor.” 11 U.S.C. § 524(a)(2) (emphasis added). Green Tree argues that its

proof of claim for the previously discharged debt did not violate the injunction

because the filing was a claim against the bankruptcy estate and not against the

McLeans personally. According to Green Tree, bankruptcy’s procedural

protections against unenforceable claims — namely, the separate legal status of the


                                           9
                Case: 14-14002        Date Filed: 07/23/2015        Page: 10 of 24


estate, a debtor’s ability to object to a proof of claim, and the bankruptcy court’s

control over the proceeding — preclude a proof of claim from having any effect on

a debtor’s personal liability. At least two bankruptcy courts have adopted this

view. See Clayton v. Roundup Funding, LLC (In re Clayton), No. 09-03379-

FLK13, 

, at *5 (Bankr. E.D. Wash. Oct. 12, 2010) (emphasizing

the objection procedure and the bankruptcy court’s control); In re Surprise, 

, 122 (Bankr. N.D.N.Y. 2006) (concluding without explanation that no

violation of § 524(a)(2) occurred but separately emphasizing the bankruptcy

court’s control in concluding no violation of automatic stay occurred).

       To support this view, Green Tree analogizes the discharge injunction under

§ 524(a)(2) to an automatic stay on attempts outside the bankruptcy to collect a

debt under 11 U.S.C. § 362, a comparable restraint on creditors that takes effect

when a debtor files a bankruptcy petition and remains in effect until the end of the

case.3 See 11 U.S.C. § 362(a), (c)(2). Although “[t]he automatic stay prohibits

debt-collection activity outside the bankruptcy proceeding, such as lawsuits in state

court,” we have held that “[i]t does not prohibit the filing of a proof of claim to

collect a debt within the bankruptcy process,” even when the debt is in fact

unenforceable. Crawford v. LVNV Funding, LLC, 

, 1257, 1261-62
       3
         The automatic stay gives a debtor “a breathing spell from his creditors. It stops all
collection efforts, all harassment, and all foreclosure actions. It permits the debtor to attempt a
repayment or reorganization plan, or simply to be relieved of the financial pressure that drove
him into bankruptcy.” Ellison v. Nw. Eng’g Co., 

, 1311 (11th Cir. 1983) (per
curiam) (internal quotation marks omitted).
                                                 10
             Case: 14-14002     Date Filed: 07/23/2015    Page: 11 of 24


(11th Cir. 2014), cert. denied, __ U.S. __, 

(2015). This is because

the stay ensures only that the bankruptcy court is the exclusive forum in which

creditors’ claims are to be resolved, not that every claim will be valid. Indeed, the

Bankruptcy Code explicitly contemplates that creditors may file unenforceable

claims in the bankruptcy court while an automatic stay is in effect. See 11 U.S.C.

§ 502(b)(1) (recognizing that claims may be invalid “under [an] agreement or

applicable law for a reason other than because such claim is contingent or

unmatured” and authorizing a debtor’s objection to a proof of claim on that basis).

According to Green Tree, this recognition within the Bankruptcy Code that some

proofs of claim will be unenforceable renders them equally inoffensive to the

discharge injunction.

      We have not addressed this issue directly. However, this Court and other

persuasive authorities have reached conclusions about the scope of the discharge

injunction and the nature and effect of a proof of claim that, together, strongly

support our conclusion that Green Tree violated the discharge injunction.

                                          B.

      “As with any question of statutory interpretation, we begin by examining the

text of the statute to determine whether its meaning is clear.” Harry v. Marchant,

, 770 (11th Cir. 2002) (en banc). We find § 524(a)(2)’s phrase “as a

personal liability of the debtor” too ambiguous to dictate a clear result in any case


                                          11
             Case: 14-14002      Date Filed: 07/23/2015    Page: 12 of 24


where a creditor makes a claim against an estate or a party other than a debtor in a

way that ultimately forces the debtor to pay. See 11 U.S.C. § 524(a)(2). Both

parties’ interpretations of the phrase are reasonable and at odds with one another:

a broader reading of the phrase would suggest that any action even indirectly

coercing the debtor to pay is prohibited, while a more limited reading would

suggest that the discharge injunction only prohibits a demand for payment or legal

claim made directly against the debtor. “When ambiguity in a statute renders

congressional intent unclear,” and we are unable to discern such intent from the

plain meaning of other statutory text, “it is appropriate to resort to extrinsic aids

such as legislative history.” Lowery v. Alabama Power Co., 

, 1205

(11th Cir. 2007). We do so now.

      Given its important role in achieving the Bankruptcy Code’s overall policy

aim of giving a debtor a “fresh start,” § 524(a)(2) is an expansive provision that is

sensitive to the diversity of ways a creditor might seek to collect a discharged debt.

See 

. Legislative history demonstrates clearly that the

purpose of the statute is to “eliminate any doubt concerning the effect of the

discharge as a total prohibition on debt collection efforts.” H.R. Rep. No. 95-595,

at 365-66 (1977), as reprinted in 1978 U.S.C.C.A.N. 5963, 6321. And Congress

meant no doubt whatsoever: “[Section 524] is intended to insure that once a debt

is discharged, the debtor will not be pressured in any way to repay it. In effect, the


                                           12
              Case: 14-14002      Date Filed: 07/23/2015     Page: 13 of 24


discharge extinguishes the debt, and creditors may not attempt to avoid that.” 

(emphasis added). Incorporating this language into their decisions, other

circuits have identified “pressure” to repay a debt as the litmus test for whether the

action affected the debtor’s personal liability within the meaning of § 524(a)(2).

See Solow v. Kalikow (In re Kalikow), 

, 96 (2d Cir. 2010) (“[The

creditors’] contact with [a third party] in no way ‘pressured’ [the debtor] to repay

any of the discharged debts.”); Paul v. Iglehart (In re Paul), 

, 1313

(10th Cir. 2008) (“[C]onduct that facially appears permissible may still violate

§ 524(a)(2) if its objective effect is prohibited, i.e., if it really serves to pressure the

debtor to pay a discharged debt.”).

       It is therefore inappropriate to prioritize form over substance in deciding

whether a claim operates against a debtor’s personal liability. For example, courts

have often concluded, relying in part on § 524(e), that an action in tort brought

directly against a discharged debtor is not barred by the discharge injunction where

the sole purpose of the action is to recover against an insurer. See 11 U.S.C.

§ 524(e) (“[D]ischarge of a debt of the debtor does not affect the liability of any

other entity on, or the property of any other entity for, such debt.”); Green v.

Welsh, 

, 33 (2d Cir. 1992) (collecting cases from other circuits).

Adopting the reasoning of our sister circuits, we hold that the test for whether a

creditor violates the discharge injunction under 11 U.S.C. § 524(a)(2) is whether


                                             13
               Case: 14-14002    Date Filed: 07/23/2015    Page: 14 of 24


the objective effect of the creditor’s action is to pressure a debtor to repay a

discharged debt, regardless of the legal entity against which the creditor files its

claim.

         In reaching this conclusion, we reject Green Tree’s argument that procedural

protections available to debtors in bankruptcy proceedings, such as the ability to

object to an unenforceable proof of claim, have any bearing on whether a violation

of the discharge injunction occurred. Those procedural protections have no

bearing on the question because they fail to eliminate the pressure that a debtor

feels to repay a discharged debt. Bankruptcy’s procedural protections did not

mitigate Congress’s overriding interest in eliminating doubt about the debtor’s

freedom from discharged debts. In this regard, any comparison between the

discharge injunction and an automatic stay is of no avail because a discharge is

final: it marks the end of adjudication of claims against a bankruptcy estate. By

contrast, in addition to protecting debtors from direct collection efforts, the

automatic stay protects creditors and facilitates the distribution of a debtor’s assets

through the bankruptcy forum “by preventing a race for the debtor’s assets” during

the pendency of the bankruptcy proceeding. Jacks v. Wells Fargo Bank, N.A. (In

re Jacks), 

, 1328 (11th Cir. 2011). Accordingly, the Bankruptcy

Code’s reliance on proofs of claim to facilitate distribution of the bankruptcy estate

does not amount to implicit approval of the filing of a proof of claim that


                                           14
             Case: 14-14002      Date Filed: 07/23/2015    Page: 15 of 24


challenges the finality of a discharge order. See Moore v. Comenity Capital Bank

(In re Moore), 

, 288 (Bankr. E.D. Tenn. 2014) (distinguishing the

purpose of an automatic stay from that of a discharge, emphasizing the broad

language of § 524(a)(2), and noting the lack of an enumerated exception for a

proof of claim).

                                           C.

      Under this prevailing interpretation of § 524(a)(2), Green Tree’s filing of a

proof of claim is plainly an “act[] to collect, recover or offset [the discharged] debt

as a personal liability of the [McLeans].” See 11 U.S.C. § 524(a)(2). First, the

filing was an act to collect the discharged debt: we have explained that filing a

proof of claim is “the first step in collecting a debt in bankruptcy and is, at the very

least, an ‘indirect’ means of collecting a debt.” 

(quoting the Fair Debt Collection Practices Act). Second, the proof of claim —

although indirect — was an act to recover the debt “as a personal liability” of the

McLeans within the meaning of § 524(a)(2) because it triggered an increase in the

McLeans’ projected bankruptcy plan payments. This projected increase created

the kind of pressure to which the statute is sensitive; it is irrelevant that Green Tree

never actually collected the discharged debt. Given this effect of Green Tree’s

proof of claim on the McLeans’ bankruptcy, the bankruptcy court correctly

concluded that Green Tree violated the discharge injunction.


                                           15
             Case: 14-14002     Date Filed: 07/23/2015    Page: 16 of 24


                                          V.

      We now review the sanctions imposed for Green Tree’s contempt in

violating the discharge injunction. Before addressing whether the district court’s

compensatory award was proper, we consider whether the bankruptcy court erred

in imposing $50,000 in non-compensatory sanctions. Apart from its legal

argument concerning the effect of a proof of claim, Green Tree does not contest

that it was in contempt. Indeed, to find contempt, the bankruptcy court needed

only to find that Green Tree was aware of the discharge injunction and intended

the action that violated it, neither of which is disputed. See 

. Instead, the parties dispute the nature of the non-compensatory sanctions

and whether they were appropriate in the light of Green Tree’s withdrawal of its

proof of claim prior to the adjudication of contempt. We conclude that these

sanctions were punitive in nature and that the bankruptcy court erred by failing to

afford Green Tree the due process that imposing such sanctions requires.

      We first address the nature of the non-compensatory sanctions. The line

between civil and criminal contempt sanctions is not always clear, in part because

“conclusions about the civil or criminal nature of a contempt sanction are properly

drawn[] not from the subjective intent of . . . laws and [] courts[] but from an

examination of the character of the relief itself.” Int’l Union, United Mine Workers

of Am. v. Bagwell, 

, 828 (1994) (citation and internal quotation marks


                                          16
             Case: 14-14002    Date Filed: 07/23/2015    Page: 17 of 24


omitted). “Sanctions in civil contempt proceedings may be employed for either or

both of two purposes: to coerce the defendant into compliance with the court’s

order, and to compensate the complainant for losses sustained.” F.T.C. v. Leshin,

, 1231 (11th Cir. 2013) (alteration and internal quotation marks

omitted) (quoting Local 28 of Sheet Metal Workers’ Int’l Ass’n v. EEOC, 

, 443 (1986)), cert. denied, __ U.S. __, 

(2014). The bankruptcy

court and district court characterized the non-compensatory sanctions as coercive

sanctions, the sole purpose of which is typically to bring an end to an ongoing

contempt. For this reason, they “cannot be any greater than necessary to ensure

such compliance and may not be so excessive as to be punitive in nature.” 

(internal quotation marks omitted). Punitive sanctions, by

contrast, take the form of a fixed fine and have no practical purpose other than

punishment; it is immaterial to a court imposing such sanctions that a contemnor

might be fully in compliance with the order in question at the time the sanctions

are imposed. See 

. Because punitive sanctions are for

offenses already completed, they take on the character of criminal punishment and

render the contempt criminal in nature. 

differences in mind,

“[i]n determining whether a sanction for contempt is coercive [rather than

punitive], [we] must ask (1) whether the award directly serves the complainant




                                         17
               Case: 14-14002        Date Filed: 07/23/2015       Page: 18 of 24


rather than the public interest and (2) whether the contemnor may control the

extent of the award.” 

(internal quotation marks omitted).

       Whether the award is coercive or punitive determines the level of process

that a court owes an alleged contemnor in prosecuting the contempt. “[T]he

requirements of due process in a civil contempt proceeding are flexible, varying

with the circumstances of each case.” Mercer v. Mitchell, 

, 769 n.11

(11th Cir. 1990). 4 At most, due process requires only “skeletal” protections in civil

contempt proceedings: a show-cause order providing notice and a hearing in

which the alleged contemnor, who may be represented by counsel, can introduce

evidence rebutting the allegation of contempt and testify on its own behalf. 

Conversely, “[c]riminal contempt is a crime in the ordinary sense,” and so

due process requires more stringent protections in criminal contempt proceedings.

(internal quotation marks omitted). In addition to the

protections a court must afford in any contempt proceeding, an alleged contemnor

must also be “presumed innocent, proved guilty beyond a reasonable doubt, . . .

[and] afforded a jury trial for serious contempts.” 

(citations omitted); see also Fed. R. Crim. P. 42.




       4
         “For example, . . . when there are no disputed factual matters that require an evidentiary
hearing, the court might properly dispense with the hearing prior to finding the defendant in
contempt and sanctioning him.” 

n.11.
                                                18
             Case: 14-14002     Date Filed: 07/23/2015    Page: 19 of 24


      Green Tree argues that by withdrawing its proof of claim it “purge[d]” its

contempt as to the McLeans and became compliant with the discharge injunction.

Appellants’ Br. at 29-30; see 

(citing Local 28, Sheet Metal

Workers’ Int’l Ass’n v. EEOC, 

, 444 (1986)). On that view, any

sanctions the court imposed thereafter were punitive rather than coercive. We

agree. Applying the test we adopted in Hardy for determining the nature of

sanctions for violations of the discharge injunction, we conclude that (1) the

purpose of the non-compensatory sanctions was primarily to serve the public

interest, and (2) Green Tree was unable to lift the sanctions through compliance.

See 

. First, both the bankruptcy court and the district court

justified the sanctions in terms demonstrating that their objective was to benefit

other parties beyond the McLeans. The bankruptcy court sought “to encourage

Green Tree [to] take a fresh look at [its] internal procedures to ensure that they are

designed to prevent violations of § 524.” McLean v. Green Point Credit LLC (In

re McLean), No. 12-11045-WRS, 

, at *4 (Bankr. M.D. Ala.

Nov. 8, 2013). Similarly, the district court concluded that non-compensatory

sanctions were necessary to “coerce [Green Tree] to improve its computer system

so as not to commit any more violations of the discharge injunction.” McLean v.

Greenpoint Credit LLC, 

, 850 (M.D. Ala. 2014). Second, at the time

the bankruptcy court issued the sanctions, Green Tree had already withdrawn its


                                          19
             Case: 14-14002     Date Filed: 07/23/2015    Page: 20 of 24


proof of claim, leaving no ongoing violation of the discharge injunction for Green

Tree to rectify. As a result, Green Tree did not “carr[y] the keys of [its] prison in

[its] own pocket.” See 

(internal quotation marks

omitted). The “flat, unconditional fine” of $50,000 that the bankruptcy court

imposed was punitive. See 

(internal quotation marks omitted).

      Having determined that the non-compensatory sanctions were punitive, we

must vacate them. There is no indication in the record that the bankruptcy court

employed the procedural protections owed to an alleged criminal contemnor.

See 

. Although bankruptcy courts enjoy broad

discretion under § 105 to fashion their orders, the statute cannot abrogate an

alleged criminal contemnor’s fundamental right to a fair proceeding. We therefore

direct that the case be remanded to the bankruptcy court so that it may decide how

properly to dispose of the McLeans’ request for non-compensatory sanctions in the

light of Green Tree’s withdrawal of its proof of claim.

      Although we decline to decide the merits of the McLeans’ request for this

relief, we note that, in bankruptcy as well as other contexts, courts have

“traditionally been reluctant to grant punitive damages absent some showing of

reckless or callous disregard for the law or rights of others.” Goichman v. Bloom

(In re Bloom), 

, 228 (9th Cir. 1989); see also Kolstad v. Am. Dental

Ass’n, 

, 548-49 (1999) (noting that, in various contexts, a punitive


                                          20
             Case: 14-14002      Date Filed: 07/23/2015    Page: 21 of 24


award requires a party’s “reckless disregard for the matter of whether its conduct

was prohibited”). We interpret this reluctance as recognition that punitive

sanctions are appropriate only where a party acted with sufficient notice

concerning the legal import of its offending actions. See, e.g., BMW of N. Am.,

Inc. v. Gore, 

, 574-75 (1996). Because the bankruptcy court did not

characterize the sanctions as punitive, it failed to perform any analysis pursuant to

this principle. Although the district court recited the principle, it analyzed Green

Tree’s mens rea only with respect to the filing of its proof of claim, not with

respect to the legal effect of filing the proof of claim vis-à-vis the discharge

injunction. See 

(citing Keen v. Premium Asset Recovery

Corp. (In re Keen), 

, 755 (Bankr. S.D. Fla. 2008)). We remind the

bankruptcy court of the proper standard should it endeavor to impose punitive

sanctions on remand.

                                          VI.

      We now turn to the compensatory sanctions, which the bankruptcy court

imposed after finding that the McLeans suffered from emotional distress as a result

of Green Tree’s contempt. Under § 105, bankruptcy courts may impose

compensatory sanctions for actual damages that a debtor incurs as a result of a

creditor’s violation of the discharge injunction. 

. After

the bankruptcy court issued its ruling, we held in another case that actual damages


                                           21
               Case: 14-14002       Date Filed: 07/23/2015        Page: 22 of 24


can include emotional distress in the materially similar context of a violation of the

automatic stay under § 362.5 See Lodge v. Kondaur Capital Corp., 

,

1271 (11th Cir. 2014). It follows, then, that bankruptcy courts generally have

authority to award compensatory sanctions for emotional distress caused by a

violation of the discharge injunction.

       As we did in Lodge, we “caution that not every willful violation of the

[discharge injunction] merits compensation for emotional distress and that a

standard governing such claims is necessary.” 

hold that the

Lodge standard for imposing such damages also governs the McLeans’ request for

compensatory relief. To recover damages for emotional distress, “a plaintiff must

(1) suffer significant emotional distress, (2) clearly establish the significant

emotional distress, and (3) demonstrate a causal connection between that

significant emotional distress and the violation of the [discharge injunction].” 

the award of compensatory sanctions and direct the district court to

instruct the bankruptcy court, upon remand, to reconsider the McLeans’ request for

compensatory relief in the light of Lodge. Once more, we express no opinion

about the merits of the request for relief.

                                              VII.
       5
         We recognize that, earlier in this opinion, we rejected a facile analogy between the
discharge injunction and the automatic stay that conflated the distinct purposes of each under the
Bankruptcy Code. 

Part IV.B. Here, however, there is no material difference in the
equitable interests a bankruptcy court must consider in imposing emotional distress damages for
the violation of one provision as opposed to the other.
                                                22
             Case: 14-14002    Date Filed: 07/23/2015    Page: 23 of 24


      We conclude with an observation that the form of the instant action was

improper and should be modified on remand. “In bankruptcy, adversary

proceedings generally are viewed as stand-alone lawsuits,” Dzikowski v. Boomer’s

Sports & Recreation Ctr. (In re Boca Arena, Inc.), 

, 1286 (11th Cir.

1999) (internal quotation marks omitted), and they “incorporate much of the

Federal Rules of Civil Procedure.” Fisher Island 

. The

Federal Rules of Bankruptcy Procedure list ten different types of adversary

proceedings, none of which is an action to enforce the discharge injunction. See

Fed. R. Bankr. P. 7001. A contested matter, conversely, is any litigation resolving

an “actual dispute, other than an adversary proceeding, before the bankruptcy

court.” Fed. R. Bankr. P. 9014 advisory committee’s note. Indeed, Federal Rule

of Bankruptcy Procedure 9020 specifically provides that “a motion for an order of

contempt” is governed by Rule 9014, which relates to contested matters. Thus,

“[g]enerally speaking, civil contempt sanctions for the violation of the discharge

injunction must be sought by contested matter rather than an adversary

proceeding.” Chionis v. Starkus (In re Chionis), No. CC-12-1501, 

, at *4 (B.A.P. 9th Cir. Dec. 27, 2013); see Barrientos v. Wells Fargo

Bank, N.A., 

, 1190 (9th Cir. 2011) (contempt proceedings are always

contested matters).




                                         23
              Case: 14-14002       Date Filed: 07/23/2015      Page: 24 of 24


       The defect here in the form of the action is not jurisdictional,6 but it does

bear on the rights of the litigants. “[C]ontested matters are subject to less elaborate

procedures specified in Rule 9014.” Fisher Island 

.

Further, “[a] finding of civil contempt must be based on clear and convincing

evidence that a court order was violated” rather than the preponderance-of-the-

evidence standard typically employed in civil actions. 

(internal quotation marks omitted). Still, we decline to hold that this defect in form

amounts to reversible error, especially where, as is the case here, a defending party

fails to object below. See Chionis, 

, at *4. Because we remand

the case on other grounds, we direct the district court to instruct the bankruptcy

court to issue an order converting the adversary proceeding to a contested matter

before revisiting the sanctions awards in the light of this opinion.

       The judgment of the bankruptcy court is AFFIRMED in part and

VACATED in part, and the matter is REMANDED to the district court with

instructions to vacate in part and remand to the bankruptcy court for further

proceedings consistent with this opinion.




       6
          Nothing in the Bankruptcy Code or the Federal Rules of Bankruptcy Procedure suggests
that filing a motion for contempt in the wrong form of proceeding creates a jurisdictional
problem. The Federal Rules of Bankruptcy Procedure “shall not be construed to extend or limit
the jurisdiction of the courts or the venue of any matters therein.” Fed. R. Bankr. P. 9030.
                                             24