UNPUBLISHED

UNITED STATES COURT OF APPEALS

FOR THE FOURTH CIRCUIT

TERESA SILVER,
Plaintiff-Appellant,

v.                                                                 No. 99-2121

GENERAL MOTORS CORPORATION,
Defendant-Appellee.

Appeal from the United States District Court
for the District of Maryland, at Baltimore.
J. Frederick Motz, Chief District Judge.
(CA-98-3148-JFM)

Argued: May 4, 2000

Decided: July 24, 2000

Before MURNAGHAN and TRAXLER, Circuit Judges,
and Jerome B. FRIEDMAN, United States District Judge
for the Eastern District of Virginia, sitting by designation.

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Affirmed by unpublished per curiam opinion.

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COUNSEL

ARGUED: Joseph Thomas Mallon, Jr., Baltimore, Maryland, for
Appellant. Alison Buell Marshall, JONES, DAY, REAVIS &
POGUE, Washington, D.C., for Appellee. ON BRIEF: David A.
Harak, Baltimore, Maryland, for Appellant. Jacqueline M. Holmes,
JONES, DAY, REAVIS & POGUE, Washington, D.C., for Appellee.

_________________________________________________________________
Unpublished opinions are not binding precedent in this circuit. See
Local Rule 36(c).

_________________________________________________________________

OPINION

PER CURIAM:

Teresa Silver filed this suit against General Motors Corp. ("GM")
on September 17, 1998, alleging sexual harassment and retaliation
under § 706(n) of the Civil Rights Act of 1964, as amended.1 42
U.S.C. § 2000e-5(f). The district court granted GM's motion for sum-
mary judgment on July 20, 1999. On appeal, Silver has abandoned her
Title VII retaliation claim, and thus appeals only the district court's
grant of GM's motion for summary judgment on her Title VII sexual
harassment claim. Finding no error in the court's ruling, we affirm.

I.

GM hired Silver to work at its plant in Shreveport, Louisiana in
1983, and she worked there until 1995, when she asked for a transfer
to Baltimore. On June 12, 1995, the transfer was approved, and she
began work at the Baltimore plant. While working at the Baltimore
plant, Silver acknowledges that she received a copy of the Local
Agreement between the Local United Auto Workers ("UAW") and
the Baltimore plant. Silver was assigned to the motor line that was
supervised by David Rawlings. Rawlings testified that, while
employed by GM, he had received a pamphlet informing him that
"GM w[ould] not tolerate any sexual harassment in their facilities."
He also testified that he knew and understood that certain specific
sexual conduct was inappropriate in the workplace. However, he also
stated that he was never offered any instruction or training classes
pertaining to sexual harassment, nor was sexual harassment discussed
in any of the meetings he attended.

Silver claims that Rawlings started harassing her on her first day
_________________________________________________________________
1 In her opposition to GM's motion, Silver voluntarily dismissed her
state law claim for intentional infliction of emotional distress.

                    2
in the Baltimore plant, by making a comment that he liked southern
women. She testified that throughout the time period from June 1995
until November 1996, Rawlings repeatedly told her that it would cost
her a night out with him if she ever expected to receive equal treat-
ment. She further testified that Rawlings made comments to her such
as "your husband isn't massaging you right, you need a full body
massage," "you sure are a good looking woman," and "does your hus-
band tell you how good you are in bed?" She claims that Rawlings
continuously brushed up against her even though she had asked him
to stop and told him that this behavior offended her. She testified that
he would also come up behind her while she was working on the
assembly line, lean over her and press his pelvis area into her but-
tocks, and make sexually explicit remarks. She testified that whenever
she asked for a day off, he would tell her "it's going to cost you" and
ask her to go out on a date with him. For purposes of summary judg-
ment, GM did not dispute the fact that Rawlings' alleged conduct was
sufficiently severe and pervasive and adversely affected Silver's abil-
ity to perform her job so as to constitute actionable harassment.

During this period, Silver complained twice to her union represen-
tative, Roland Pack, regarding certain "discrimination" in which she
believed Rawlings was engaging. On her first day of work, she asked
Rawlings to have the air guns with which she worked lowered. He did
not act on her request immediately, and Silver complained to Pack.
Pack addressed her concern promptly, and the air guns were lowered.
Some time later, Silver complained to Pack that her work gloves were
too large and that Rawlings refused to order gloves in her size. Pack
investigated the situation and brought her a box of twelve dozen
gloves in her size.

Silver testified that she reported Rawlings' alleged offensive sexual
behavior and comments to her alternate committeemen, Pack and Kip
Wirtz, on several occasions during the period from June 1995 to
November 1996. She was unable to recall the exact dates of any of
her complaints to Pack and Wirtz, except that they occurred at some
point between June 1995 through October 1996. There is no record
of any calls from Silver regarding sexual harassment during that
period.

Silver claims that Pack and Wirtz told her that she could not file
a grievance against Rawlings because "that's not the way we do

                    3
things here in Baltimore," and that in order to file a grievance, she had
to go through the union. She also testified that they did not tell her
about a UAW EEO official she could contact regarding her com-
plaints. A telephone number for the EEO official appeared in the col-
lective bargaining agreement between GM and the UAW which
Silver admits that she possessed but states that she did not read. Silver
never contacted the EEO official regarding her complaints of sexual
harassment.

On November 8, 1996, Silver did not report to work. When she
returned on November 11, 1996, Silver presented a prescription bottle
to Rawlings, stating that she did not have a doctor's note. Rawlings
told her that he would mark her absence as unexcused, because a doc-
tor's note was required by company policy for an excused absence.
Silver stated that she would have the doctor fax a note, and Rawlings
allegedly replied that a fax was insufficient. Neither a doctor's note
nor a fax were received on Silver's behalf. Silver placed a committee
call to Wirtz to contest Rawlings' decision to mark the absence as
unexcused. While she was meeting with Wirtz and Henry Addington,
a GM manager responsible for addressing attendance issues, on
November 13, 1996, Silver broke down in tears and reported Rawl-
ings' sexual harassment.

Silver testified that she complained to Rawlings' supervisors,
Addington and Patricia Morga, sometime during September or Octo-
ber of 1996. She could not recall the exact dates that these complaints
were made. While Morga testified that "to the best of her recollec-
tion," she first met with Silver in October 1996, the remainder of her
testimony establishes that she was first informed of Silver's complaint
when Wirtz brought it to her attention following his meeting with Sil-
ver on November 13, 1996. Notably, Morga stated that during her
meeting with Silver regarding her complaint, Silver"started talking
about a doctor's note," referring to the conflict over her November 8,
1996 absence. Morga also testified that only a "few days" elapsed
between her first discussion with Silver and Rawlings' November 21,
1996 termination.

Addington called William Daniels, the UAW EEO representative
assigned to the plant. The next morning, on November 14, 1996, GM
began an investigation of Silver's complaint. GM suspended Rawl-

                    4
ings on November 15, 1996, pending the outcome of the investiga-
tion. During the investigation, Sherri Alexander told the investigators
that Rawlings had fired her after she repeatedly refused to go on dates
with him, although she never filed a complaint with GM regarding
this harassment. Another woman, Vanessa Porter, reported general
harassment by Rawlings which was not specifically sexual in nature.
On November 21, 1996, GM discharged Rawlings due to the results
of the investigation that had commenced one week prior.

Silver brought this action against GM on September 17, 1998,
alleging sexual harassment and retaliation in violation of Title VII.
GM filed a motion for summary judgment on May 19, 1999. On July
20, 1999, the district court granted GM's motion for summary judg-
ment. This appeal follows.

II.

An appeal from a grant of summary judgment is reviewed de novo.
See Runnebaum v. NationsBank of Maryland, N.A. , 

, 163
(4th Cir. 1997). Summary judgment is appropriate when "there is no
genuine issue as to any material fact and the moving party is entitled
to judgment as a matter of law." Fed. R. Civ. P. 56(c); Anderson v.
Liberty Lobby, Inc., 

, 250 (1986). To survive a properly
supported motion for summary judgment, the non-moving party
"must do more than simply show that there is some metaphysical
doubt as to the material facts." Matsushita Elec. Indus. Co. v. Zenith
Radio Corp., 

, 586 (1986). If the evidence produced by
the non-moving party is "merely colorable, or is not significantly pro-
bative," summary judgment is proper. Anderson , 477 U.S. at 249-50.

III.

In its motion for summary judgment, GM conceded that Mr. Rawl-
ings sexually harassed Silver. Silver suffered no tangible employment
action; therefore, GM may avoid vicarious liability from its supervi-
sor's sexual harassment of Silver if it establishes the affirmative
defense stated by the Supreme Court in Faragher v. City of Boca
Raton, 

(1998), and Burlington Indus. v. Ellerth, 

(1998). In order to establish this affirmative defense, GM
must prove by a preponderance of the evidence the following: (1) it

                    5
exercised reasonable care to prevent and promptly correct any sexu-
ally harassing behavior; and (2) that Silver unreasonably failed to take
advantage of any preventative or corrective opportunities provided by
GM, or to avoid harm otherwise. See 

;

. The district court held that GM met
its burden to establish these two elements because (1) GM acted rea-
sonably to prevent harassment to Silver; and (2) Silver unreasonably
failed to take advantage of the procedure in place at GM for reporting
sexual harassment. Silver challenges both of these holdings on appeal.

A.

The district court held, as a matter of law, that GM"acted reason-
ably to prevent sexual harassment to [Silver]." Silver has raised the
following challenges to this holding: 1) Silver argues that GM's
investigation of Rufus Alexander's allegations against Rawlings dem-
onstrates a failure to exercise reasonable care; and 2) Silver argues
that GM's dissemination of its sexual harassment policy was ineffec-
tual and unreasonable.

This Court has stated that "the law requires reasonableness, not
perfection" in developing, implementing, and enforcing sexual harass-
ment policies and procedures. See Brown v. Perry , 

, 397
(4th Cir. 1999). In Brown, we held that"the employer must act rea-
sonably, and thus any policy adopted by the employer must be both
reasonably designed and reasonably effectual." 

employer's policy may not be deemed unreasonable merely because
it proves to be unsuccessful in preventing harassment towards a par-
ticular victim, as "[t]he law requires an employer to be reasonable, not
clairvoyant or omnipotent." 

in 1994 GM did not respond properly to the com-
plaint made by Rufus Alexander about Rawlings' conduct in 1993.
Silver also argues that because GM concluded in 1997 that Rawlings'
conduct in 1993 was sufficient cause to terminate him, GM failed to
exercise reasonable care in 1994 when responding to the complaint.
Considering the facts in Brown and the relevant standards, GM acted
reasonably as a matter of law. Sherri Alexander, the alleged victim,
never complained to anyone at GM, at any time, about Rawlings'
alleged sexual harassment. The sole complaint came from Sherri

                    6
Alexander's father, Rufus Alexander, six months after she had last
worked for GM. According to Mr. Alexander, Cook took the com-
plaint "very seriously" and promptly confronted Rawlings with it.
Rawlings denied the allegations of harassment, and identified specific
performance problems that warranted Ms. Alexander's poor evalua-
tion.

Based on these facts, Cook determined that no further action was
warranted, and he informed Mr. Alexander of this conclusion. Mr.
Alexander elected not to pursue the complaint any further. Under
these circumstances, as in Brown, when an employer decides to
respect the employee's wishes and not pursue a complaint, despite the
fact that this does not comport with company policy, such action may
still be considered reasonable. See 

that
"[s]ometimes, as in this case, an employer's reasonable attempt to
prevent future harm will be frustrated by events that are unforeseeable
and beyond the employer's control," 

victim's decision
not to report or pursue a claim.

Silver also asserts that Rawlings did not know what sexual harass-
ment was, and that in light of Mr. Alexander's allegations, GM should
have provided Rawlings with additional pamphlets or sent him to a
training class pertaining to sexual harassment. In accordance with the
precedent established in Brown, GM was under no duty to take disci-
plinary action or provide additional materials to Rawlings. See 

indicate that Rawlings had been provided with
GM's sexual harassment policy previously. Rawlings testified that he
had already received a copy of GM's harassment policy, and he
understood that "GM w[ould] not tolerate any sexual harassment in
their facilities."2 Silver alleges that GM's response to Mr. Alexander's
complaint was unreasonable because GM later concluded that the
allegation was sufficient cause for discharge. However, the law does
not require "clairvoyan[ce]" or "omnipoten[ce]." See 

faith investigation of alleged harassment may satisfy the
`prompt and adequate' response standard even if the investigation
_________________________________________________________________
2 While Rawlings may not have known the legal definition of sexual
harassment, see Rawlings Dep., at 13, 18, he did understand what spe-
cific conduct was inappropriate and not tolerated in the workplace. See

                    7
turns up no evidence of harassment . . . . Such an employer may avoid
liability even if a jury later concludes that in fact harassment
occurred." Harris v. L&L Wings, Inc., 

, 984 (4th Cir.
1997).

The district court held that GM had a "widely-known" sexual
harassment policy, and that Silver's allegations to the contrary "do not
withstand the evidence in this case." Silver claims that "Rawlings
never received what [GM] now claims to have been its sexual harass-
ment policy" and that "[Silver] was unaware that [GM] had a sexual
harassment policy." However, both Rawlings and Silver testified that
they received copies of GM's sexual harassment policy. The district
court held that Silver had knowledge of GM's policy against sexual
harassment and of the procedures for raising a complaint. She admit-
ted that she received materials regarding sexual harassment, and she
stated that she was aware that "it was GM's policy that they would
not tolerate sexual harassment." The district court also held that
"Rawlings had attended antiharassment training at GM" and that "he
understood `very well' the contents of the antiharassment pamphlet
that he had received, including that the behavior he was accused of
was inappropriate." Thus, the district court correctly concluded that
GM satisfied the first prong of the affirmative defense, as the facts
demonstrate that GM acted reasonably, and that GM's antiharassment
policy was "reasonably designed and reasonably effectual." 

.

B.

With regard to the second element of the affirmative defense, the
district court held that Silver "unreasonably failed to take advantage
of [GM's] procedures for reporting sexual harassment." The evidence
establishes that Silver failed to complain to anyone about Rawlings'
behavior until November 13, 1996, seventeen months after the alleged
harassment began. Silver, however, claims that she did notify GM
and/or the union that Rawlings was harassing her prior to November
13, 1996. Silver relies on: 1) her own testimony; 2) portions of the
testimony of Patricia Morga; and 3) hearsay testimony of a third party
with no personal knowledge of the relevant events. 3 The district court
_________________________________________________________________
3 The district court held that the testimony of Susan Matulevich, R.N.
was hearsay and that it was inconsistent with Silver's own version of

                    8
held that none of this evidence created a genuine issue of material fact
regarding the timing of Silver's complaints to GM.

It is "well established that [a] genuine issue of material fact is not
created where the only issue of fact is to determine which of two con-
flicting versions of plaintiff's testimony is correct." S.P. v. The City
of Takoma Park, 

, 273 n.12 (4th Cir. 1998). Further, Sil-
ver's vague allegations, unsupported by other evidence in the record,
cannot defeat a properly supported motion for summary judgment.
See, e.g., Evans v. Technologies Applications & Serv. Co., 

, 960 (4th Cir. 1996). While Silver did testify that she repeatedly
reported Rawlings' conduct to her alternate committeemen from June
1995 through November 1996, she also stated the following when
asked if she had made any committee calls between October 1995 and
October 1996: "I don't recall exactly, okay? I don't recall exactly. I
would speculate and say yes, but I'm just going to say I don't recall,
but I don't want to say something that I'm not real positive."

In addition to her vague and conflicting statements, the district
court stated that Silver's assertions regarding the timing of her com-
plaints directly conflict with her contemporaneous statements to her
therapist Diane Ollson. On November 18, 1996, Silver told Ollson
that she had reported Rawlings' sexual harassment"one w[ee]k ago
to the Union." She also told Ollson that she met with Wirtz and
Addington on November 13, 1996, and that she met with Morga dur-
ing that same week. Silver also told Ollson that she had not com-
plained earlier because she was embarrassed and scared. Similarly,
_________________________________________________________________
events. Matulevich stated in her deposition that Bob Collins told her that
Silver had complained to management "from day one" of Silver's
employment in Baltimore. Collins had no personal knowledge of Silver's
alleged complaints. Silver argues that Collins' testimony is a "statement
by [GM's] agent or servant concerning a matter within the scope of ...
employment," and is thus not hearsay under Federal Rule of Evidence
801(d)(2)(D). Collins was working for GM's Personnel Department as a
"Disability Case Manager" and was assigned to Silver's disability claim.
Collins, however, testified that it was not his responsibility to receive or
investigate sexual harassment complaints, and that he had no idea when
or to whom Silver first complained. He personally stated that his knowl-
edge was only based on hearsay.

                    9
Rick Rainer, an hourly employee who worked beside Silver, testified
that he told Silver to complain to someone about Rawlings' inappro-
priate comments, but her response was that she was afraid to do so.

The specific complaints Silver made before November of 1996
concerned the incidents with the work gloves and the air gun - neither
of which relate to sexual harassment, and both of these incidents were
resolved to her satisfaction. There are no union records showing that
Silver ever complained about sexual harassment prior to November
13, 1996, and the union officials all testified that they had no notice
of any such harassment until she complained to Wirtz and Addington
on November 13, 1996. In sum, the testimony of sixteen union and
management witnesses and six hourly employees, as well as Silver's
statements to her therapist and GM's records, all reflect that Silver did
not complain of sexual harassment by Rawlings until November 13,
1996.

Silver relies on Morga's testimony that "to the best of [her] recol-
lection" she first met with Silver in October 1996, however, Morga
also stated that only a "few days" elapsed between the time she met
with Silver and Rawlings' termination. She also stated that during her
meeting with Silver regarding her complaint, Silver spoke about a
doctor's note, referring to the conflict over her November 8, 1996
absence. Viewing Morga's testimony as a whole, it is consistent with
the evidence that Silver did not complain until November 13, 1996.
Therefore, the district court correctly concluded that GM satisfied the
second prong of the affirmative defense, as Silver unreasonably failed
to take advantage of the procedures for reporting sexual harassment;
hence, GM cannot be held vicariously liable for Rawlings' harass-
ment of Silver.

IV.

For the foregoing reasons, the judgment of the district court is
affirmed.

AFFIRMED

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