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Rodney Waldoch v. Medtronic, Inc., 13-2543 (2014)

Court: Court of Appeals for the Eighth Circuit Number: 13-2543 Visitors: 77
Filed: Jul. 09, 2014
Latest Update: Mar. 02, 2020
Summary: United States Court of Appeals For the Eighth Circuit _ No. 13-2543 _ Rodney Waldoch lllllllllllllllllllll Plaintiff - Appellant v. Medtronic, Inc. lllllllllllllllllllll Defendant - Appellee _ Appeal from United States District Court for the District of Minnesota - Minneapolis _ Submitted: March 11, 2014 Filed: July 9, 2014 (Corrected: July 15, 2014) _ Before COLLOTON, SHEPHERD, and KELLY, Circuit Judges. _ SHEPHERD, Circuit Judge. Rodney Waldoch sued his former employer Medtronic, Inc., allegin
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                 United States Court of Appeals
                            For the Eighth Circuit
                        ___________________________

                                No. 13-2543
                        ___________________________

                                  Rodney Waldoch

                        lllllllllllllllllllll Plaintiff - Appellant

                                            v.

                                    Medtronic, Inc.

                       lllllllllllllllllllll Defendant - Appellee
                                      ____________

                     Appeal from United States District Court
                    for the District of Minnesota - Minneapolis
                                   ____________

                             Submitted: March 11, 2014
                                 Filed: July 9, 2014 (Corrected: July 15, 2014)
                                 ____________

Before COLLOTON, SHEPHERD, and KELLY, Circuit Judges.
                         ____________

SHEPHERD, Circuit Judge.

      Rodney Waldoch sued his former employer Medtronic, Inc., alleging that
Medtronic improperly denied his claim for benefits under a long-term disability plan
(the Plan) governed by the Employee Retirement Income Security Act of 1974
(ERISA). The district court1 granted Medtronic’s motion for summary judgment. We
affirm.

                                          I.
                                          A.
       Because this case arises from the grant of summary judgment, we recite the
facts in the light most favorable to Waldoch. See Eisenrich v. Minneapolis Retail
Meat Cutters & Food Handlers Pension Plan, 
574 F.3d 644
, 647 (8th Cir. 2009).
Waldoch was a Senior Buyer-Planner for Medtronic from 2001 until his termination
in 2008. Waldoch has Type I Diabetes Mellitus. In 2004, Waldoch’s endocrinologist
wrote a letter to Medtronic advising that Waldoch’s diabetes control had become
aggravated due to substantial stress at work. The doctor recommended that
Waldoch’s workweek be reduced to 32 hours. At work, Waldoch struggled to
balance his health needs with his position’s demands. He battled fatigue and mood
swings and struggled with retinopathy, neuropathy, calf-tightening, hypertension,
hyperlipidemia, and carpal-tunnel syndrome. In 2005, Waldoch was diagnosed with
“hypoglycemia unawareness.” From 2006 to 2007, Waldoch’s work performance
declined significantly, and he began for the first time to receive low marks on his
performance evaluations. In 2007, another endocrinologist Dr. Montori, noted that
Waldoch had less glucose variability and had been achieving “good results.”
Nevertheless, Dr. Montori noted that recent layoffs at Medtronic had affected
Waldoch’s stress levels and “his ability to cope with his disease.”

      Waldoch’s work-related stress continued into 2008. Dr. Montori continued to
opine that Waldoch’s job obligations contributed to his overall stress. Waldoch’s
performance evaluations reflected his frustration and inability to interact with his co-



      1
      The Honorable Joan N. Ericksen, United States District Judge for the District
of Minnesota.

                                          -2-
workers. Despite Waldoch’s efforts to manage his health and improve his work
performance, on November 24, 2008, he was terminated by Medtronic.

                                         B.
       Medtronic provided its employees a self-funded, self-administered long-term
disability plan. The Plan was “designed to provide benefits for qualifying disabilities
lasting longer than 26 weeks.” Benefits began when the employee “ha[s] been
Totally Disabled for 26 weeks in a rolling 12-month period” and “ha[s] provided
documentation satisfactory to Medtronic or its delegated claims administrator
providing that [the employee is] Totally Disabled.” The Plan defined “Total
Disability and Totally Disabled” as follows:

      During the 26-week elimination period and during the first year that you
      are receiving Long Term Disability Benefits, you are considered to be
      Totally Disabled if you are under the care of a Physician and prevented
      from performing each of the essential functions of your regular
      occupation because of an illness or accidental injury and you are not
      working at all. The one year period begins on the first day as of which
      you have been approved to receive Long Term Disability Benefits.

      To be considered Totally Disabled after this period of time, the illness
      or accidental injury must prevent you from working at any occupation
      for which you are, or could reasonably become, qualified by education,
      training or experience, and you are not working at all.


As the definitions of Total Disability and Totally Disabled indicate, the Plan broke
up disability benefits into two categories: (1) “regular occupation” or as the parties
refer to it “own occupation” LTD benefits and (2) “any occupation” LTD benefits.

      In order to obtain LTD benefits under the Plan, a Medtronic employee was
required to first submit an application to the Claims Administrator. The Claims
Administrator would render a decision and notify the employee of the outcome. The

                                         -3-
Plan provided that the Claims Administrator “may secure independent medical or
other advice and require such other evidence as it deems necessary to decide [a]
claim.” If a disability claim was denied, the employee retained the right to appeal the
Claims Administrator’s decision. Throughout the process, the employee retained the
responsibility to “provide medical evidence, satisfactory to Medtronic or its delegated
claims administrator” of the employee’s Total Disability.

      As to the issue of discretionary authority, the Plan stated:

      The Plan Administrator has complete and total discretionary authority
      to interpret and administer the Plan. The Senior Vice President of
      Human Resources, Vice President of Compensation and Benefits or
      Director of U.S. Benefits, have the authority and responsibility to
      interpret the Plan, make rules, determine eligibility for benefits,
      determine coverage and benefit amounts, and resolve all claims and
      disputes regarding the Plan. The decisions of the Senior Vice President
      of Human Resources, Vice President of Compensation and Benefits or
      Director of U.S. Benefits are final and binding on all persons. The
      Senior Vice President of Human Resources, Vice President of
      Compensation and Benefits or Director of U.S. Benefits may further
      delegate any and all authority under the Plan as they deem appropriate.


       Medtronic entered into a Long Term Disability Benefit Administration
Agreement (the Services Agreement) with Hartford-Comprehensive Employee
Benefit Service Company (Hartford). In the Services Agreement, Hartford agreed to
evaluate and calculate LTD benefits under the Plan. Moreover, the Services
Agreement included an “Appeal Assistance” section under which Hartford agreed to
assist Medtronic, “in a nonfiduciary capacity, with denied claims on appeal.” The
section specifically provided that Hartford did “not make final claim determinations
on appeal.” Instead, Hartford would merely provide Medtronic a recommendation.
The Services Agreement emphasized that Hartford only acted as a provider of
services to Medtronic’s Plan. Hartford did not “insure [Medtronic’s] Plan in any

                                         -4-
way,” was “not a fiduciary,” and disclaimed any responsibilities to perform any of the
functions required by ERISA.

       To summarize Medtronic’s review procedures, Hartford collected and
processed LTD benefit applications and made the initial, benefit-eligibility
determination. If the plan participant was unhappy with Hartford’s decision, then the
participant retained the right to appeal the decision to Medtronic. On appeal,
Hartford considered the participant’s argument, conducted further investigation if
required, and recommended action for Medtronic to ultimately take.2 Medtronic
exercised final authority to determine the outcome of any contested benefit claims.

                                         C.
       Waldoch filed his claim for LTD benefits with Medtronic on July 27, 2009.
Waldoch attached to his application for LTD benefits Dr. Montori’s assessment of his
condition. Dr. Montori opined that Waldoch had no physical restrictions, but that he
could not engage in predictable ongoing activity, of any type, without disruption by
variation in his blood sugar. In a supplemental report, Dr. Montori stated that
Waldoch needed to “self-monitor frequently and be vigilant with his sugar levels.”
Though the cause of the variations was “somewhat unclear,” Dr. Montori noted that
blood sugar variability can lead to unexpected hypoglycemia, which in turn can alter
concentration, mood, cognition, and judgment.

      Hartford denied Waldoch’s claim for LTD benefits in August 2009, reasoning
that Waldoch failed to produce evidence that he was disabled prior to his termination
date. In February 2010, Waldoch appealed the decision to Medtronic. Waldoch
submitted additional doctors’ notes with his appeal, and Hartford retained Drs.


      2
       In a letter sent to Waldoch in June 2011, Hartford incorrectly indicated that
it was acting as insurer and fiduciary on Waldoch’s claim. This mistake was
corrected shortly after in a July 2011 follow-up letter.

                                         -5-
Goldman and Fordan to review the file. Dr. Fordan, who was board certified in
Internal Medicine, Endocrinology, Diabetes, and Metabolism, concluded that
Waldoch’s only evidence of impairment stemmed from his own self-reporting.
Moreover, according to Dr. Fordan, Waldoch attributed the changes in his personality
to his fluctuating blood sugar, but, Waldoch failed to rebut the converse, that “his
blood sugars fluctuate due to his behavior.” Nevertheless, in June 2010, Medtronic
overruled Hartford’s recommendation to completely deny benefits and determined
that Waldoch was entitled “own occupation” LTD benefits. Because of the stress
inherent in Waldoch’s position at Medtronic, Medtronic determined that “own-
occupation” benefits were justified. Medtronic determined that further investigation
was required before a decision on “any occupation” LTD benefits could be made.

       Hartford began its additional review by requesting an employability analysis
report (EAR) to determine other potentially compatible positions for which Waldoch
was qualified. The EAR identified 5 occupations within the “closest” level, 38
occupations within the “good” level, 107 occupations within the “fair” level, and 95
occupations within the “potential” level. Hartford also retained Dr. Meikle, an
endocrinologist, to review Waldoch’s medical records from 2004 to 2010. According
to Dr. Meikle, Waldoch was at minimal risk for hypoglycemia and his hypoglycemia
awareness was good. In the meantime, in September 2010, Waldoch informed
Hartford that the Social Security Administration (SSA) had approved his disability
claim. The SSA afforded the opinions of Waldoch’s treating physicians controlling
weight to reach its decision that Waldoch did not have the ability to sustain work
activity for eight hours a day, five days a week. Nevertheless, in October 2010, based
on the EAR and Dr. Meikle’s review, as well as the earlier reviews performed by Drs.
Fordan and Goldman, Hartford denied Waldoch’s “any occupation” LTD claim.
Hartford acknowledged Waldoch’s diabetes but reasoned that work stressors
appeared to be driving Waldoch’s overall decline in health.




                                         -6-
       Once again Waldoch appealed Hartford’s denial to Medtronic, this time,
appealing Hartford’s denial of “any occupation” LTD benefits. Along with his
appeal, Waldoch submitted assessments from Drs. Montori, Kudva, and Seaquist.
Waldoch’s doctors disagreed with Hartford’s doctors. Waldoch’s doctors reasoned
that Waldoch was unable to predict the occasion and severity of his hypoglycemic
episodes. Dr. Seaquist contended that Waldoch’s hypoglycemia could produce
symptoms of fatigue and make it difficult for him to concentrate. Hartford responded
to Waldoch’s appeal by retaining an additional reviewing doctor, Dr. Cooper. Dr.
Cooper believed that Waldoch could function in a low stress, “sympathetic”
workplace. He concluded that Waldoch could operate in an environment with access
to carbohydrates for snacking and freedom to take frequent breaks.

       On August 16, 2011, Hartford recommended in an email to Medtronic that
Medtronic should uphold the denial of Waldoch’s “any occupation” LTD claim.
Attached to the email was a four-page executive summary highlighting Waldoch’s
arguments and Hartford’s responses to each argument. App. 1179-82. The next day,
Hartford shipped Waldoch’s medical records to Medtronic. On August 18, Medtronic
responded to Hartford’s recommendation: “We agree with the recommendation to
uphold the denial.” App. 1175. Waldoch was informed by Hartford that his claim
has been denied, and Waldoch requested that Hartford reconsider its decision,
contending that Dr. Cooper failed to address a second assessment performed by Dr.
Seaquist. At Medtronic’s request, Hartford instructed Dr. Cooper to address the
assessment. Dr. Cooper complied with the request but did not change his position.
Hartford relayed the information to Medtronic. On November 28, 2011, Waldoch
was informed that Medtronic had upheld its decision to deny Waldoch’s claim for
“any occupation” LTD benefits. With the administrative process exhausted, Waldoch
filed this suit July 6, 2012.




                                        -7-
                                         II.
       We review de novo the district court’s grant of summary judgment. 
Eisenrich, 574 F.3d at 647
. The ultimate question in this appeal is whether Medtronic violated
ERISA by improperly denying Waldoch’s claim for “any occupation” LTD benefits.
In order to answer this question, we must first determine the proper standard of
review. The district court reviewed Medtronic’s denial of benefits for abuse of
discretion. “We review de novo whether the district court applied the correct
standard of review” to assess the plan administrator’s decision. Siegel v. Conn. Gen.
Life Ins. Co., 
702 F.3d 1044
, 1048 (8th Cir. 2013). We agree with the district court
that the abuse-of-discretion standard applies, and we hold that Medtronic did not
abuse its discretion.

                                            A.
        A plan administrator’s denial of ERISA benefits is reviewed de novo “unless
the benefit plan gives the administrator or fiduciary discretionary authority to
determine eligibility for benefits or to construe the terms of the plan.” Firestone Tire
& Rubber Co. v. Bruch, 
489 U.S. 101
, 115 (1989). If the plan grants such
discretionary authority, then the plan administrator’s decision is reviewed for abuse
of discretion. King v. Hartford Life & Acc. Ins. Co., 
414 F.3d 994
, 998-99 (8th Cir.
2005) (en banc). Here, the Plan states that “[t]he Plan Administrator has complete
and total discretionary authority to interpret and administer the Plan.” This language
is sufficient to trigger the abuse-of-discretion standard. See McKeehan v. Cigna Life
Ins. Co., 
344 F.3d 789
, 792 (8th Cir. 2003).

       Waldoch does not contest this point. Instead, he asserts that procedural
irregularities in Medtronic’s review render the abuse-of-discretion standard
inappropriate. In response to similar allegations made before the district court,
Medtronic supplemented the record with evidence demonstrating its claims-handling
process. Waldoch filed a motion to strike the additional evidence, which was
overruled by the district court. Before considering whether the alleged procedural

                                          -8-
irregularities exist, we consider whether the district court erred in overruling
Waldoch’s motion to strike.

                                           1.
       We review the district court’s ruling on Waldoch’s motion to strike for abuse
of discretion. See Jones v. ReliaStar Life Ins. Co., 
615 F.3d 941
, 945 (8th Cir. 2010);
accord Eugene S. v. Horizon Blue Cross Blue Shield of N.J., 
663 F.3d 1124
, 1129
(10th Cir. 2011). Generally “a reviewing court ‘must focus on the evidence available
to the plan administrators at the time of their decision and may not admit new
evidence or consider post hoc rationales.’” See 
King, 414 F.3d at 999
(quoting
Conley v. Pitney Bowes, 
176 F.3d 1044
, 1049 (8th Cir. 1999)). Because our review
in cases in which an ERISA plan grants the plan administrator discretionary authority
focuses on whether the administrator’s decision was “supported by . . . substantial
evidence in the materials considered by the administrator,” see 
id., limiting the
record
on appeal to the record before the plan administrator is logical, see Murphy v.
Deloitte & Touche Grp. Ins. Plan, 
619 F.3d 1151
, 1159 (10th Cir. 2010) (“Because
the administrator must base its decision on the materials included in the
administrative record, a district court would have no justification for concluding that
an administrator abused its discretion by failing to consider materials never submitted
to it for inclusion in the administrative record.”). This general rule, however, is
relaxed when evidence is admitted for the limited purpose of determining the proper
standard of review. See Farley v. Ark. Blue Cross & Blue Shield, 
147 F.3d 774
, 776
& n.4 (8th Cir. 1998).

      Here, the district court admitted the affidavit of Medtronic’s principal benefits
analyst Laura Erchul along with the exhibits attached. This evidence helped
illuminate the interaction between Hartford and Medtronic throughout the handling
of Waldoch’s claim. Medtronic did not offer the evidence to demonstrate a new
rationale for denying Waldoch’s claim. Cf. 
King, 414 F.3d at 999
. Instead,
Medtronic was merely responding to Waldoch’s allegations of procedural irregularity,

                                          -9-
which were urged for the first time before the district court, and the court admitted
the evidence in order to fully understand Medtronic’s internal processes. While
remaining cognizant of the need to limit drawn out discovery to promote ERISA’s
goal of “inexpensively and expeditiously” resolving disputes, see Perry v. Simplicity
Eng’g, 
900 F.2d 963
, 967 (6th Cir. 1990), we hold that the district court did not abuse
its discretion by admitting Medtronic’s supplemental evidence for the limited purpose
of determining the proper standard of review.

                                           2.
       With the aid of Erchul’s affidavit and the exhibits attached to it, we consider
Waldoch’s argument that procedural irregularities rendered the abuse-of-discretion
standard inappropriate. Minor procedural defects in the review process do not carry
significant weight in our review of a plan administrator’s decision to deny benefits.
See Trs. of Electricians’ Salary Deferral Plan v. Wright, 
688 F.3d 922
, 927 (8th Cir.
2012). To alter the standard of review or affect our review under the abuse-of-
discretion standard,3 a procedural irregularity must rise to the level of a “‘serious
breach of the plan trustee’s fiduciary duty to the plan beneficiary.’” Menz v. Procter
& Gamble Health Care Plan, 
520 F.3d 865
, 869 (8th Cir. 2008) (quoting Buttram v.
Cent. States, Se. & Sw. Areas Health & Welfare Fund, 
76 F.3d 896
, 900 (8th Cir.


      3
        In Woo v. Deluxe Corp., our circuit held that a less deferential standard of
review applies when “(1) a palpable conflict of interest or a serious procedural
irregularity existed, which (2) caused a serious breach of the plan administrator’s
fiduciary duty.” 
144 F.3d 1157
, 1160 (8th Cir. 1998). The Supreme Court in
Metropolitan Life Insurance Co. v. Glenn, 
554 U.S. 105
, 115-17 (2008), in part
abrogating Woo, held that a conflict of interest should be analyzed as a factor under
the abuse-of-discretion standard instead of changing the standard from abuse of
discretion to a less deferential standard. Our circuit has not definitively resolved the
impact of Glenn on the “procedural irregularity component of the Woo sliding scale
approach.” See Wrenn v. Principal Life Ins. Co., 
636 F.3d 921
, 924 n.6 (2011). We
need not resolve this issue here because Waldoch has failed to establish that any
procedural irregularities exist in this case.
                                         -10-
1996)). The procedural error must leave “the court with serious doubts as to whether
the result reached was the product of an arbitrary decision or the plan administrator’s
whim.” 
Buttram, 76 F.3d at 900
; see also 
Wright, 688 F.3d at 927
.

        Waldoch’s procedural irregularity argument is twofold. Waldoch begins by
relying on McKeehan v. Cigna Life Insurance Co., 
344 F.3d 789
(8th Cir. 2003). In
McKeehan, the plan granted discretionary, decision-making authority to the plan
sponsor, but the claim administrator purported to act as final decision-maker on the
claim at issue. See 
id. at 792-93.
Because the record did not establish that the claim
administrator was granted discretionary, decision-making authority, the court held the
claim administrator’s decision to deny benefits should have been reviewed de novo.
Id. Waldoch contends
that Hartford, not Medtronic, acted as the final decision-maker
on his claim. Because Hartford was not granted any authority to make final benefit
determinations, its denial decision should not be reviewed for abuse of discretion.
Waldoch then turns his attention to Medtronic’s review. According to Waldoch, none
of the three individuals listed in the Plan—the Senior VP of HR, VP of Compensation
and Benefits, or Director of U.S. Benefits—reviewed his claim. More broadly,
Waldoch asserts that Medtronic failed to conduct a meaningful review of his claim,
merely “rubber-stamping” Hartford’s decision and thus failing to comply with the
“full and fair review” required by 29 U.S.C. § 1133(2). To sum up Waldoch’s
position, first, Hartford reviewed and denied his claim, but the Plan did not vest
Hartford with such authority. Second, although the Plan granted Medtronic complete
discretionary authority to make final benefit determinations, Medtronic never
exercised that authority. He argues that because the only entity that exercised
authority lacked it, de novo review is proper. We disagree with Waldoch.

       First, Medtronic’s argument for the abuse-of-discretion standard does not
depend on Hartford’s authority. Unlike McKeehan, Hartford did not assert it was
acting as the final decision-maker. The proper focus of this case is not on Hartford’s



                                         -11-
status, but rather whether Medtronic complied with the Plan’s review procedures and
whether those procedures are sufficient under ERISA.

       Second, the record indicates that Medtronic sufficiently reviewed Waldoch’s
claim and rendered the final decision to deny benefits. Assuming that Medtronic’s
Plan required one of the three listed individuals to be directly involved in each claim,
Medtronic satisfied this requirement. Medtronic produced evidence showing that
throughout Waldoch’s claims process Medtronic’s claims analyst Lauren Erchul
reported directly to Roger Chizek, Medtronic’s Director of U.S. Benefits. In Erchul’s
affidavit, she declared that “Mr. Chizek made the final decision to grant Mr.
Waldoch’s ‘own occupation’ LTD claim in June 2010 and to deny Mr. Waldoch’s
‘any occupation’ LTD claim in August 2011 and November 2011.” App. 1452.
Attached to the affidavit were emails between Erchul and Hartford’s benefits analysts.
Specifically, as to the “any occupation” LTD claim, Medtronic produced an email
dated August 16, 2011, from Hartford to Erchul, stating that Hartford still
recommended upholding the denial and an email dated August 18, 2011, from Erchul
back to Hartford, stating that Medtronic agreed with the decision. App. 1175, 1480.
This email chain, in conjunction with Erchul’s affidavit, allays any concern that the
proper individuals at Medtronic were isolated from the final decision on Waldoch’s
claim.

      More broadly, Medtronic satisfied its obligation to conduct a meaningful
review and render a final decision. Medtronic was permitted to delegate claims
processing functions to Hartford and rely on Hartford’s reasoning without
compromising its obligation to provide a “full and fair review.” The McKeehan court
recognized that a plan administrator may hire a third party “to perform ministerial
claims processing functions.” See 
McKeehan, 344 F.3d at 792
; see also 29 C.F.R. §
2509.75-8, at D-2; Geddes v. United Staffing Alliance Emp. Med. Plan, 
469 F.3d 919
,
925 (10th Cir. 2006) (reasoning that a plan administrator’s inherent discretion to
delegate “is confirmed and extended when the authority to delegate is explicitly

                                         -12-
mentioned in the [plan]”). Consistent with the claims processing function recognized
in McKeehan, Hartford processed benefit applications and rendered an initial decision
on claims. If the plan participant appealed a claim denial, Hartford recommended a
decision to Medtronic. But, the final decision was Medtronic’s to make.

       Medtronic’s August 18, 2011 email to Hartford encapsulates this relationship.
That email reflects Medtronic’s recognition both that Hartford had recommended
action and that Medtronic was obligated to render the final decision, which it did. Cf.
Shelby Cnty. Health Care Corp. v. Majestic Star Casino, 
581 F.3d 355
, 365-67 & n.3
(6th Cir. 2009) (reasoning that abuse-of-discretion review was improper because plan
administrator played no role in the final decision to deny benefits). In addition,
Medtronic had on occasion exercised its authority over Hartford by directing Hartford
to change its recommended course of action. On Waldoch’s earlier appeal of “own
occupation” LTD benefits, Medtronic rejected Hartford’s recommendation to uphold
its denial. Likewise, in response to Waldoch’s request for reconsideration of the final
“any occupation” decision, Medtronic instructed Hartford to have Dr. Cooper
supplement his report to fully address Dr. Seaquist’s opinions. As final decision-
maker, Medtronic was permitted to rely on Hartford’s analysis to reach its decision
without having to duplicate Hartford’s work. See 
McKeehan, 344 F.3d at 792
. A
plan administrator hires a claims administrator to streamline benefits review and add
expertise to a process that can impose burdensome requirements.4 Requiring a plan
administrator to duplicate the claim administrator’s efforts would negate many of the
benefits of hiring a third-party expert. Before rendering its final decision, Medtronic
received a four-page, executive summary from Hartford along with Waldoch’s
medical history. We have no reason to believe that Medtronic did not consider this
information prior to rendering its decision.



      4
        In the Services Agreement, Hartford estimated that the Plan covered 25,000
eligible employees and that it would manage 170 claims.
                                         -13-
       To conclude, the Plan provided Medtronic with “complete and total
discretionary authority to interpret and administer” its provisions. This language is
sufficient to trigger a deferential abuse-of-discretion standard of review, and Waldoch
has failed to establish a procedural irregularity that would alter this standard or weigh
in our consideration under it. We now consider whether Medtronic abused its
discretion.

                                            B.
        Our review for abuse of discretion examines whether the plan administrator’s
decision “‘was supported by substantial evidence, meaning more than a scintilla but
less than a preponderance.’” Midgett v. Wash. Grp. Int’l Long Term Disability Plan,
561 F.3d 887
, 897 (8th Cir. 2009) (quoting Schatz v. Mut. of Omaha Ins. Co., 
220 F.3d 944
, 949 (8th Cir. 2000)). A decision “supported by a reasonable explanation
. . . should not be disturbed, even though a different reasonable interpretation could
have been made.” 
Id. (internal quotation
marks omitted). Though we afford a plan
administrator’s decision great deference, an administrator cannot simply ignore
relevant evidence or “‘arbitrarily refuse to credit a claimant’s reliable evidence.’” See
Wilcox v. Liberty Life Assurance Co., 
552 F.3d 693
, 701 (8th Cir. 2009) (quoting
Black & Decker Disability Plan v. Nord, 
538 U.S. 822
, 834 (2003)).

       Waldoch’s primary complaint is that Medtronic ignored material evidence in
denying his claim. According to Waldoch, Medtronic failed to consider the impact
his blood sugar variability and hypoglycemia unawareness had on his cognitive and
behavioral functions. He argues that Medtronic focused its questions to its reviewing
physicians and its own inquiry on only the physical limitations his diabetes imposed.
Waldoch asserts that his frequent blood sugar variability caused his irritability,
anxiousness, inability to focus, and fatigue, and these conditions rendered him unable
to work.




                                          -14-
       The administrative record does not support Waldoch’s portrayal of Medtronic’s
review. Hartford acknowledged that Waldoch’s medical records indicated a
fluctuation in blood sugar and instances of hypoglycemia unawareness. See, e.g.,
App. 1214. This evidence justified Waldoch’s “own occupation” LTD claim. But,
Medtronic’s position throughout the appeal was that Waldoch failed to show that his
blood sugar variability caused his cognitive and behavioral limitations, which in turn
rendered him completely unable to work. Medtronic requested Drs. Fordan, Mielke,
and Cooper to consider whether Waldoch’s reports of unpredictable episodes of low
blood sugar would render him unable to work. Dr. Fordan found Waldoch’s claims
to be unsupported and opined that “stressors from work are affecting his diabetes
control, not the other way around.” App. 1320. Dr. Cooper similarly found
Waldoch’s subjective reports to be supported by clinical evidence and noted that
reasonable accommodations could be made at work to account for daily episodes of
hypoglycemia. App. 1338, 1340-41. Even Dr. Kudva, one of Waldoch’s physicians,
indicated that Waldoch could function with significant accommodations in a
“sympathetic workplace.” App. 1336. In the end, Medtronic was not persuaded that
Waldoch established his reported non-physical symptoms entitled him to “any
occupation” LTD benefits. After considering all of the evidence, Medtronic was
entitled to make this decision, see McGee v. Reliance Standard Life Ins. Co., 
360 F.3d 921
, 925 (8th Cir. 2004) (“It is not unreasonable for a plan administrator to deny
benefits based upon a lack of objective evidence.”), even though a different decision
could have been made, see 
Midgett, 561 F.3d at 897
.

       Waldoch’s remaining arguments also lack merit. Waldoch contends that
Medtronic should have given more weight to the ALJ’s findings in the SSA
proceeding. Hartford recognized Waldoch’s SSA award as relevant evidence, but
Medtronic and Hartford concluded that the SSA decision was not controlling.
Because SSA disability awards are not binding on ERISA plan administrators, we
find no error in Medtronic’s actions. See Coker v. Metro. Life Ins. Co., 
281 F.3d 793
,
798 (8th Cir. 2002). Waldoch also argues Hartford’s EAR was flawed. He contends

                                         -15-
that the positions listed were too similar to his position at Medtronic and thus would
create similar stress-induced problems. We see no flaw in Medtronic relying on the
EAR to conclude that Waldoch could obtain a position similar to his at Medtronic in
a lower-stress, sedentary environment. In fact, the results from the EAR constituted
additional evidence supporting its denial of benefits. See Green v. Union Sec. Ins.,
646 F.3d 1042
, 1052 (8th Cir. 2011).

      Our role in reviewing for abuse of discretion is not to “weigh the evidence
anew” and render a decision. 
Id. at 1053.
We only ask whether a reasonable person
could reach the decision Medtronic reached and whether the decision was supported
by substantial evidence in the record. See 
Midgett, 561 F.3d at 897
. Under this
standard, we agree with the district court that Medtronic did not abuse its discretion
in denying Waldoch’s claim for “any occupation” LTD benefits.

                                        III.
      The judgment of the district court is affirmed.

                       ______________________________




                                        -16-

Source:  CourtListener

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