¶ 1 Denver petitioned for review of the court of appeals opinion reversing the judgment of the district court and remanding with directions to vacate the subject tax assessments against Expedia and the other respondent online travel companies ("OTCs").
¶ 2 The application of well-accepted aids to statutory construction leads to the conclusion that the fair and reasonable interpretation of Denver's lodger's tax article is that it imposes a duty on the OTCs to collect and remit the prescribed tax on the purchase price of any lodging they sell, to include not only the amount they have contracted with the hotel to charge and return but also the amount of their markup. The judgment of the court of appeals is therefore reversed, and the matter is remanded for consideration of the remaining issues raised on appeal by the parties.
¶ 3 In July 2010, the City and County of Denver issued nine Notices of Final Determination, Assessment and Demand for Payment against various online travel companies: Expedia, Inc.; Hotels.com LP; Hotwire, Inc.; Orbitz, LLC; Trip Network, Inc.; Priceline.com Incorporated; Travelweb, LLC; Site59.com, LLC; and Travelocity.com LP. The Notices claimed unpaid taxes, penalties, and interest due according to the city lodger's tax article, Denver Revised Municipal Code ("D.R.M.C.") §§ 53-166 to -236, for the period from January 2001 through April
¶ 4 Based on the stipulated evidence, including depositions and other materials from litigation in other jurisdictions and internal materials of the OTCs themselves explaining their operational methods and practices, the hearing officer found, and the parties do not dispute, that the OTCs operate under two basic business models. Under what they describe as the "agency model," he found that the OTCs refer customers to hotels. Lodgers then transact directly with the hotels, and the OTCs receive commissions in separate transactions. Under what they describe as the "merchant model," by contrast, the OTCs operate in the transaction somewhere between lodgers and hotels. Lodgers transact with the OTCs, prepaying for reservations, and the OTCs later pass part of those payments along to the hotels. The OTCs, not the hotels, appear as the merchant of record on lodgers' credit card statements — hence the term "merchant model." These two models have different pricing structures, about which again the parties do not disagree. In the agency model, the hotels maintain exclusive control over the purchase price paid by lodgers. In the merchant model, by contrast, the hotels set a rate they will accept, which the OTCs refer to as a "net rate," but the hotels grant the OTCs discretion, within designated limits, to set the price ultimately to be paid by the lodger. The OTCs then sell reservations to lodgers at that price, pass the amount of the so-called "net rate" plus a tax surcharge along to the hotels, and retain the difference as their own compensation.
¶ 5 For agency-model transactions, the hotels collect and remit lodger's taxes, just as they do for all other traditional bookings.
¶ 6 When booking reservations, the OTCs typically disclose two charges to lodgers. The first amount is the room rate, which is presented to the lodger as a single per-night rate that includes both the discounted rate to be returned to the hotel and the OTC's markup on that rate. The second amount is a taxes-and-fees charge, which is presented to the lodger as a single per-transaction amount but which actually has two components: what the OTCs refer to as a "service fee" and a surcharge for taxes.
¶ 7 To illustrate, Denver relied on the following example during administrative proceedings, using hypothetical numbers from the deposition of Expedia, Inc.'s corporate
¶ 8 The hearing officer held that this practice for merchant-model transactions does not comport with the mandates of the city lodger's tax article for two reasons. First, he concluded that the OTCs' markups and service fees are "directly connected with" furnishing lodging, as contemplated by section 53-171(c) of the D.R.M.C., and therefore must be included within the tax base. Second, he concluded that the OTCs are "vendors," within the contemplation of section 53-170(8), and are therefore responsible for collecting and remitting taxes directly to the city. The hearing officer therefore upheld Denver's Notices.
¶ 9 The OTCs sought judicial review as permitted by C.R.C.P. 106(a)(4). The district court rejected Denver's position regarding the applicable statute of limitations, holding instead that Denver could assert liabilities for only the preceding three years, but otherwise it upheld the hearing officer's determinations. On cross-appeals by the parties, the court of appeals concluded that the city lodger's tax article is at least ambiguous as to both the question whether the OTCs are "vendors," with collect-and-remit obligations, and the question whether the tax base includes the OTCs' markups and service fees. Relying on its understanding that tax statutes must be construed strictly, the intermediate appellate court construed both provisions against the promulgating authority and ordered the case remanded with directions to vacate Denver's Notices.
¶ 10 Denver petitioned this court for a writ of certiorari.
¶ 11 By ordinance, the City and County of Denver imposes a tax on the privilege of purchasing lodging in the city, and the tax thus imposed is to be paid by the person exercising the privilege. D.R.M.C. § 53-171(a). The amount of the tax is to be calculated as a percentage of the purchase price paid or charged for purchasing the lodging, § 53-171(b), and obligations are imposed on the vendor to add the amount of this tax to the purchase price or charge for lodging and pay to the city, on a monthly basis, an amount equivalent to the tax on all gross taxable sales, § 53-174(a).
¶ 12 The term "purchase or sale" is used as a term of art in the lodger's tax article to mean the acquisition or furnishing of lodging within the city for consideration.
¶ 13 No claim that the city's lodging tax article is unconstitutional, is preempted by statute, or is otherwise inoperable was implicated by the court of appeals judgment below. Therefore the questions pending before this court, concerning whether the OTCs are vendors and, if so, whether the purchase price upon which the lodging tax is to be calculated includes the OTCs' markup, turn entirely on the interpretation of the Denver lodger's tax article.
¶ 14 Like state statutes, city ordinances are a form of legislation and therefore have meaning according to the intent of the enacting body, as that intent is expressed in the language the enacting body has chosen for the particular ordinance itself.
¶ 15 These interpretative aids, or canons of construction, may take a number of different forms. As we have noted in the past, many reflect little more than grammatical or syntactical conventions; others largely reflect conventions followed in the process of legislative drafting; and still others purport to draw reasonable inferences from the relationship between legislative enactments and external events, or actually seek to reconstruct the purpose of drafters, sponsors, or even individual supporters with regard to legislative enactments.
¶ 16 Included in this last group are policy preferences concerning the construction of statutes imposing burdens on property or liberty. In this jurisdiction, we have long accepted the proposition that statutes imposing a tax burden on the citizenry should be construed strictly, resolving doubts concerning their meanings in favor of the persons against whom an attempt is made to exact the tax.
¶ 17 Rather, such policy preferences have often been characterized as rules of last resort, applicable only if, after utilizing the other relevant aids to statutory construction, the enacting body's intent remains obscured.
¶ 18 It is also widely accepted that where the body enacting particular legislation has not expressly defined a term or otherwise limited its meaning, that term must be given its ordinary meaning.
¶ 19 The two issues resolved by the court of appeals by construing the lodger's tax article, or better, by declining to fully construe the lodger's tax article and instead resolving any perceived ambiguity in favor of the taxpayer, analytically involve one substantive question, concerning tax liability, and a separate administrative question, concerning the responsibility to collect whatever tax is due and remit it to the city. While it might appear that the more logical sequence for dealing with these two questions would be to address the existence and extent of any tax liability before assigning responsibility for its collection and remittance, perhaps because only assessments against the OTCs are at issue in this litigation and therefore a determination that they are not responsible to collect or remit any lodging tax should end the matter, the parties and the intermediate appellate court have not addressed the issues in that sequence. For that reason, and because we believe the purchase price of lodging, or tax base, to be integrally related to the sale, and therefore the seller, or "vendor," of that lodging, we will follow suit and address the administrative question first.
¶ 20 Although the tax is imposed on the purchaser, the obligation to collect it and remit it to the city falls on the vendor, and for that reason, the court of appeals appropriately concerned itself with the definition of "vendor" in the article. It determined that according to the article's definition, the term "vendor" refers to a person who furnishes lodging, and since the lodger's tax article itself nowhere defines the term "furnish," the court turned to dictionary definitions of that term and case law in other contexts to determine its ordinary meaning. Further finding that the OTCs' primary contention — that the person who furnishes lodging is the one who actually provides access to a specific room — was at least a reasonable interpretation of the article, the intermediate appellate court considered itself bound to accept that interpretation.
¶ 21 While the article somewhat unusually defines "purchase or sale" as a single term, there appears to be no dispute that it can only be understood to intend that "purchase" refers to the
¶ 22 Read together, the definitions of "purchase or sale" and "vendor" unmistakably lead to the conclusion that the term "vendor" does not refer simply to someone who
¶ 23 By contrast with the term "furnish," the term "lodging" is expressly defined as a term of art, and that definition similarly makes clear that furnishing lodging refers to selling, or providing for consideration, "the right to use, possess, or occupy qualifying accommodations." While the definition might have been phrased more felicitously in terms of the overnight use of certain rooms or accommodations, rather than as "rooms or accommodations for overnight use," when the definition is read as whole and in context, the choice of subject and placement of a modifying prepositional phrase creates no ambiguity. There can be no serious question that "lodging" does not refer to a room, as a commodity, or even title or a right of ownership of a room, but rather to the right of overnight use of rooms meeting all of the specifications of the definition. Because only the right to overnight use of rooms can be furnished and acquired for consideration without removing the transaction from the definition of "lodging" altogether, furnishing lodging for consideration necessarily refers to selling, or providing for consideration, the right to overnight use of rooms or accommodations in the enumerated hotel-like facilities.
¶ 24 Although the OTCs maintain that even in merchant-model transactions they do not sell, or furnish for consideration, a right to occupy or use the hotel rooms in question, no matter what terminology they may choose to use in describing their transactions, as a functional matter that is precisely what they do.
¶ 25 However characterized, virtually every aspect of the merchant-model transaction objectively places an OTC in the role of "vendor." The OTC deals directly in the transaction with the consumer-purchaser. The OTC sets the price, or consideration, without the payment of which, the OTC will not sell the consumer the right to use the room; the OTC collects the amount of that purchase price directly from the consumer; and the OTC adds to the purchase price an amount it determines to be sufficient for the lodger's tax. Whether or not a particular room is specified at that point, in accepting the purchase price the OTC sells a reservation for a room of particular specifications to a consumer, and by its arrangement with the hotel, the hotel becomes contractually obligated to the OTC to provide the consumer with a room meeting those specifications.
¶ 26 Although the OTCs may choose to characterize themselves as mere intermediaries in a transaction between the hotels and the consumers, their relationship with the hotels is clearly not one remotely resembling an agency relationship. The OTCs are not employed by the hotels nor are they paid a fee, or commission, by the hotels for arranging reservations, as in the traditional agency model. The obligations of the OTCs and hotels to each other are purely contractual in nature, and to the extent the purchaser of lodging acquires rights from the hotel, it is at most as a third-party beneficiary of the contractual arrangement between the hotel and OTC. Whoever may actually hand the purchaser the key, the lodger is the purchaser in a transaction of sale with the OTC.
¶ 28 The lodger-purchaser in the transaction is in privity of contract with the OTC, not the hotel. By virtually all objective criteria, the contract for sale of the right to use a hotel accommodation is entered into by the OTC and purchaser, at the time of the OTC's acceptance by receiving payment of the amount it charges for the reservation. There is of course nothing improper in attempting to structure transactions to the advantage of one's clients, and within ethical limits, that is precisely what lawyers are typically retained to do. But labelling alone is insufficient to alter the structure of a transaction.
¶ 29 Not only is the lodger's tax imposed on the person actually purchasing lodging in the city, but the amount of the tax thus imposed is expressed as a percentage "of the price paid or charged" for the purchase in question. § 53-171(a), (b). For the obvious reasons that a single money transaction may involve the purchase and sale of more than lodging alone and that a vendor may attempt to differentiate the cost of lodging and the cost of related goods or services for tax purposes, despite their inseparability from the purchase and sale of the lodging itself, the article further specifies that "the price paid by the purchaser for any goods, services or commodities other than those directly connected with, and included in the price of, the furnishing of rooms or accommodations" is not to be included as part of "the purchase price" from which the lodger's tax is to be calculated. § 53-171(c). The court of appeals focused on the meaning of the phrase "directly connected with" in the ordinance, and because it had already found it reasonable to conclude that the OTCs do not furnish lodging at all, it similarly considered it reasonable to conclude that the OTCs' markups, which they characterize as compensation for providing travel-related information and online facilitation services, are not directly connected with furnishing lodging.
¶ 30 Because we reach a different conclusion with regard to the meaning of "furnishing" and therefore the OTCs' role in furnishing lodging, we must similarly find the intermediate appellate court's resolution of the tax base question, based on its understanding of the meaning of "furnishing," to be unsupported by the text of the article. The appellate court was, however, undoubtedly correct in inferring from the context a
¶ 31 In emphasizing that certain "goods, services or commodities" are not to be considered part of the "purchase price paid or charged for lodging," for lodger's tax purposes, the article circumscribes the exempted "goods, services or commodities" with the limiting phrase, "other than those directly connected with, and included in the price of, the furnishing of rooms or accommodations." There is no dispute that the cost of goods, services, and commodities other than those specifically excluded according to this formula are instead to be taxed as part of the purchase price paid or charged for the lodging.
¶ 32 As the Denver ordinances themselves expressly contemplate, the words "and" and "or" may be functionally interchangeable, depending upon context and usage in a given sentence.
¶ 33 While the use of commas to set off the second conjoined phrase — "and included in the price of" — suggests that it was intended to operate in apposition to, or as the functional equivalent of, the first phrase — "directly connected with" — the meaning of both phrases is ultimately dictated by context and their use specifically in reference to the "furnishing of rooms or accommodations."
¶ 34 Whether or not the conjoined conditions of being directly connected with and
¶ 35 In the typical merchant-model transaction, as described for purposes of these proceedings, the OTC's markup is not distinguished in the billing process from the amount to be returned to the hotel at all, much less charged as a separate fee for informational and online services. However, whether or not such a fee could be objectively justified in terms of the service provided, because the purchaser has no option to decline it in making his purchase of lodging from the OTC, and it is therefore inseparable from the selling price of the lodging, it is directly connected with, in the sense that it is necessarily included in, that selling price. When the related provisions and interlocking definitions of the lodger's tax article are considered as a harmonious whole, the conclusion that the OTC's markup must be included in the purchase price paid or charged for lodging is not only one reasonable construction of the article; it is sufficiently apparent that it is the fair and reasonable construction embodying the legislative intent.
¶ 36 Because the application of well-accepted aids to statutory construction leads to the conclusion that the fair and reasonable interpretation of Denver's lodger's tax article is that it imposes a duty on the OTCs to collect and remit the prescribed tax on the purchase price of any lodging they sell, to include not only the amount they have contracted with the hotel to charge and return but also the amount of their markup, the judgment of the court of appeals is reversed, and the matter is remanded for consideration of the remaining issues raised on appeal by the parties.
JUSTICE COATS announced the judgment of the Court and delivered an opinion, in which JUSTICE MÁRQUEZ and JUSTICE BOATRIGHT join.
JUSTICE HOOD concurs in the judgment.
JUSTICE GABRIEL dissents, and CHIEF JUSTICE RICE and JUSTICE EID join in the dissent.
JUSTICE HOOD, concurring in the judgment.
¶ 37 I agree with the plurality that under Denver's lodging tax ordinance ("the ordinance"), Denver, Colo., Revised Municipal Code §§ 53-166 to -236 (2016), the OTCs are vendors who must collect and remit the prescribed tax on the entire purchase price of the lodging they sell. However, I disagree with the plurality's rationale for reaching this result. Rather than viewing this outcome as a "fair and reasonable interpretation" of the ordinance, pl. op. ¶ 2, I believe the ordinance is unambiguous regarding the OTCs' obligation to collect lodging tax on the entire purchase price. I therefore concur in the judgment only.
¶ 38 The primary goal of statutory interpretation is to effectuate the enacting body's legislative intent.
¶ 39 The court of appeals began its interpretive inquiry with the definition of "vendor," because the ordinance requires only "vendors" to collect and remit the tax. Because the ordinance defines "vendor" as "a person making sales of or furnishing lodging," § 53-170(8), and further defines "sale" as "furnishing for consideration,"
¶ 40 In my view, the court of appeals inappropriately focused on the meaning of "vendor" to the exclusion of other provisions in the ordinance, and it thereby neglected to follow the well-established principle of statutory interpretation that a tax statute, like any other statute, "must be construed as a whole in order to give consistent, harmonious, and sensible effect to all of its parts."
¶ 41 The ordinance levies the tax on "every person exercising the taxable privilege of purchasing lodging." § 53-171(a). "Purchase" and "sale," though defined as one term in the ordinance, mean the acquisition and furnishing, respectively, of lodging for consideration.
¶ 42 What, then, is "lodging," for purposes of the ordinance? "Lodging" is defined as "rooms or accommodations for overnight use furnished by any person ... to any person who for consideration uses, possesses, occupies or has the right to use, possess or occupy any such room." § 53-170(2). Using the ordinary meaning of "furnish," as identified by the court of appeals, lodging must mean rooms provided or supplied to any person who for consideration uses or has the right to use such rooms. Nothing in the definition of "furnish" — or elsewhere in the ordinance — limits that term to the
¶ 43 When a customer uses an OTC's website to purchase a room, the OTC charges the customer's credit card at the time of the
¶ 44 This is the only interpretation that harmonizes all parts of the ordinance and effectuates its stated intent. Characterizing the OTCs as mere intermediaries responsible solely for facilitating the booking of reservations would ignore that purchasers acquire rooms by providing consideration to the OTCs, not to hotels. And it would render ineffective the ordinance provision governing the collection of the tax, which states: "Every vendor making sales to a purchaser ... at the time of making such sales is required to collect the tax imposed by [the ordinance] from the purchaser." § 53-173(a). In a merchant-model transaction, only the OTC, and not the hotel, collects payment from the purchaser.
¶ 45 For these reasons, under the plain language of the ordinance, the OTCs are vendors and must collect and remit the prescribed tax on the entire purchase price of any lodging they sell. Because I believe the ordinance to be unambiguous in requiring this result, I do not see a need to resort to the use of interpretive aids. I therefore respectfully concur in the judgment only.
JUSTICE GABRIEL, dissenting.
¶ 46 The plurality concludes that the respondent online travel companies ("OTCs") furnished lodging within the meaning of the Denver Revised Municipal Code (the "Code") because they sold or provided to customers for consideration the right to the overnight use of rooms or accommodations.
¶ 47 Because I do not believe that Denver's ordinances support these conclusions, I respectfully dissent.
¶ 48 I first address the applicable standard of review and principles of construction of municipal ordinances such as those at issue here. I proceed to address whether the OTCs furnished lodging, which would render them "vendors" subject to Denver's lodging tax. I conclude by considering whether the fees charged by the OTCs to their customers were directly connected with the furnishing of rooms or accommodations and thus subject to Denver's lodging tax.
¶ 49 When reviewing a municipal ordinance or code, we construe it using the same rules that we use when we interpret statutes.
¶ 51 Our purpose in interpreting a statute or ordinance is to give effect to the intent of the legislature or city council.
¶ 52 If the applicable language is clear and unambiguous, we do not resort to legislative history or other rules of construction.
¶ 53 If, however, the language of the statute or ordinance is ambiguous, then we may examine the legislative intent, the circumstances surrounding the adoption of the statute or ordinance, and the possible consequences of various interpretations to determine the proper construction of that statute or ordinance.
¶ 54 Finally, I note that "[i]t is a longstanding rule of construction in this jurisdiction that tax statutes `will not be extended beyond the clear import of the language used, nor will their operation be extended by analogy.... All doubts will be construed against the government and in favor of the taxpayer.'"
¶ 55 Section 53-167(b) of the Code provides, in pertinent part, "[E]very vendor who shall make a sale of lodging to a purchaser in the city shall collect the tax imposed by this article to the total purchase price charged for such lodging furnished at any one (1) time by or to every customer or buyer." Denver, Colo., Revised Municipal Code § 53-167(b) (2016).
¶ 56 The Code defines "vendor" as "a person making sales of or furnishing lodging to a purchaser in the city." § 53-170(8).
¶ 57 "Sale," in turn, is defined as the "furnishing for consideration by any person of lodging within the city." § 53-170(4).
¶ 58 The question presented here is, thus, whether the OTCs furnished lodging within the meaning of the Code, thereby rendering them "vendors" subject to Denver's lodging tax.
¶ 59 Under the Code,
§ 53-170(2).
¶ 60 Accordingly, "lodging" is a room or accommodation for overnight use; it is not the right to use a room, as the plurality
¶ 61 In reaching this conclusion, I acknowledge that section 53-170(2)'s definition of "lodging" refers to the right to use a room or accommodation. As I read that portion of the definition, however, the phrase "right to use, possess, or occupy any such room or accommodation" modifies "any person" who has that right. § 53-170(2). Thus, in my view, the section plainly means that lodging is a room or accommodation furnished to any person who has the right to use, possess, or occupy that room or accommodation.
¶ 62 Even if the language of the ordinance could reasonably be construed to define lodging as the right to use a room or lodging, however, any such reading would be one of multiple reasonable constructions. Accordingly, at best, this provision is ambiguous, and therefore, we must construe it against the city and in favor of the OTCs.
¶ 63 For these reasons, I would conclude that the OTCs have not furnished lodging to customers and, thus, are not "vendors" subject to Denver's lodging tax.
¶ 64 With respect to the fees charged by the OTCs, section 53-171(c) of the Code provides, "The purchase price paid or charged for lodging shall exclude the price paid by the purchaser for any goods, services or commodities other than those directly connected with, and included in the price of, the furnishing of rooms or accommodations." Thus, the purchase price that a customer pays to an OTC includes any fees "directly connected with" the furnishing of rooms or accommodations.
¶ 65 The question presented here thus becomes whether the fees charged by the OTCs to their customers were directly connected with or part of the purchase price for furnishing rooms or accommodations, so as to render them subject to Denver's lodging tax.
¶ 66 As noted above, under my reading of the pertinent provisions of the Code, the OTCs did not furnish rooms or accommodations to their customers. Thus, by definition, the fees that the OTCs charged were not directly connected with or part of the purchase price for furnishing rooms or accommodations, and therefore, they were not subject to Denver's lodging tax.
¶ 67 For these reasons, I respectfully dissent.
I am authorized to state that CHIEF JUSTICE RICE and JUSTICE EID join in this dissent.