MARTIN C. CARLSON, Magistrate Judge.
This case involves a claim brought by the plaintiff, Sabrina Jordan, under the Telephone Consumer Protection Act, 47 U.S.C. § 227 ("TCPA"). The gist of Jordan's claim is that the defendant, Sterling Jewelers. Inc., continued to contact her to try to collect a debt Jordan owed Sterling, and persisted in calling her repeatedly even after Jordan revoked her consent to accept dunning telephone calls. Sterling has moved for summary judgment on this claim, arguing that Jordan's sworn responses to interrogatories, and other immutable and uncontradicted evidence, discloses that the plaintiff never revoked her consent as she has claimed in this lawsuit. For her part, Jordan has attempted to impeach her own prior sworn declarations regarding the circumstances surrounding her revocation of this consent, but Jordan's efforts are incomplete and unavailing, since Jordan's own prior sworn declarations, and other independent evidence, continue to contradict her claims. Therefore, since the plaintiff has not adequately explained and contradicted her own, thoroughly discredited account of these events in a fashion that is sufficient to raise a disputed issue of material fact, it is recommended that summary judgment be entered in favor of the defendant.
The pertinent facts in this case can be simply stated: On December 7, 2010, plaintiff Sabrina Jordan completed a credit application with Sterling Jewelers, Inc., to obtain a Kay Jewelers credit card. Jordan later obtained a new cellular telephone number, (717)701-1967. On February 14, 2014, Jordan purchased approximately $1,200 worth of jewelry from Sterling, making a down payment of $120.00, and agreeing to a purchase plan for the remainder of the jewelry purchase price. At the time of this February 14, 2014, purchase Jordan updated her contact information with Sterling, providing Sterling with both her work telephone number and the x1967 number as numbers which Sterling could use to contact the plaintiff.
Jordan then fell into arrears on these jewelry payments.
As to this crucial question, Jordan has at various times made a series of factual assertions which contradict one another and are in turn contradicted by the otherwise undisputed evidence in the case. For example, Jordan initially provided a clear and unequivocal chronology of these events, alleging in her sworn response to interrogatories that she "knows that she informed defendant to stop calling her in early April 2015." (Doc. 34-5, ¶11.) Indeed, apparently relying upon these unequivocal factual assertions by Jordan, plaintiff's counsel flatly stated in Jordan's complaint that she revoked her consent to receive these calls in April, 2015. (Doc. 1 ¶¶18-21.)
Immutable evidence, in the form of recording for all of Jordan's April 2015, telephone communications with collection agents working for Sterling, flatly contradicted this factual assertion. Simply put, in none of the five recorded communications between Jordan and Sterling did the plaintiff revoke her consent to receive collections calls. Quite the contrary, in several instances, the person answering the telephone simply hung up on this caller, while in other instances, the individual answering the phone engaged in nonsensical, evasive and unresponsive communications with the collector, who was simply attempting to get Jordan to pay a delinquent bill.
With Jordan's initial chronology wholly undermined by this uncontradicted evidence, Jordan then revised her recollection of these events, stating that she may have revoked her consent prior to April 2015, in February or March 2015. Jordan's revised chronology did not explain why she continued to entertain calls from Sterling in April 2015, after she had ostensibly revoked her consent. Furthermore, while Sterling was unable to retrieve these earlier recorded conversations, it was able to produce a log of its communications with Jordan in February and March of 2015. That call log, and other sworn statements made by Jordan in her responses to interrogatories, further contradicted this revised factual claim in ways which are unexplained. Moreover, even this revised chronology was contradicted by other sworn statements made by Jordan in her answers to interrogatories.
Specifically, Jordan has sworn that: "Plaintiff remembers instructing a male representative of defendant to stop calling her. In response to her revocation, the male representative told her she owed and [sic] a debt and should pay it." (Doc. 34-5, ¶12.) Sterling's call logs reflect only three occasions in February and March of 2015, when Jordan spoke over the telephone with a representative of Sterling. According to Sterling's call log on February 4, 2015, a company representative spoke with Jordan regarding her delinquent debt and was assured that Jordan would "tale care of it." (Doc. 34-13.) Four days later, on February 8, 2015, another Sterling representative spoke with Jordan who stated that she was waiting on her income taxes to come in and would then make a payment on this account. (
It is against this factual backdrop that we consider Sterling's motion for summary judgment. This motion is fully briefed by the parties and is, therefore, ripe for resolution. For the reasons set forth below, it is recommended that the motion be granted and this case be dismissed.
The defendant has moved for summary judgment pursuant to Rule 56 of the Federal Rules of Civil Procedure, which provides that "[t]he court shall grant summary judgment if the movant shows that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law." Fed. R. Civ. P., Rule 56 (a). Through summary adjudication a court is empowered to dispose of those claims that do not present a "genuine issue as to any material fact," Fed. R. Civ. P. 56, and for which a trial would be "an empty and unnecessary formality."
The substantive law identifies which facts are material, and "[o]nly disputes over facts that might affect the outcome of the suit under the governing law will properly preclude the entry of summary judgment."
The moving party has the initial burden of identifying evidence that it believes shows an absence of a genuine issue of material fact.
Moreover, a party who seeks to resist a summary judgment motion by citing to disputed material issues of fact must show by competent evidence that such factual disputes exist. Further, "only evidence which is admissible at trial may be considered in ruling on a motion for summary judgment."
Furthermore, in a case such as this, where a defense summary judgment rests, in part, upon the plaintiff's own prior sworn statements, further considerations apply. It is well-settled that the plaintiff cannot create a disputed issue of fact simply through the expedient denial of her past sworn statements. Quite the contrary, it is entirely clear that:
Here we find that Jordan's complaint now fails as a matter of law, given the undisputed facts before the court, facts which include a series of sworn declarations by Jordan which undermine her own TCPA claim. As a general matter: "[t]he TCPA makes it unlawful `to make any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using any [ATDS] or an artificial or prerecorded voice . . . to any telephone number assigned to a . . . cellular telephone service[.]' 47 U.S.C. § 227(b)(1)(A)(iii)."
While consumers can consent to receive such automated calls, and it is undisputed that Jordan initially consented to receive calls from Sterling by providing her telephone number to Sterling, "the TCPA allows consumers to revoke their prior express consent."
In the instant case, we find that Jordan's assertion that she revoked her consent, the lynchpin of her TCPA claim, rests on shifting, and wholly unsubstantiated contentions, many of which require us to discount and reject Jordan's own sworn statements regarding her contacts with Sterling. Unlike Jordan, we cannot lightly disregard what the plaintiff has attested to under oath in the past. Moreover, when we consider Jordan's sworn statements, and the other uncontested evidence in the record, we are constrained to conclude that this claim fails because the competent proof simply does not permit a finding that Jordan revoked her consent. Indeed, on this score we are currently left with little to rely upon beyond Jordan's own contradictory statements, and other uncontested evidence which undermines Jordan's serial assertions.
Thus, Jordan initially stated in an unequivocal fashion that she "knows that she informed defendant to stop calling her in early April 2015." (Doc. 34-5.) This categorical assertion was contradicted by the actual recordings of these April 2015 calls, recordings which simply did not support Jordan's claim that she revoked her consent. Quite the contrary, in these communications Jordan or the person answering the telephone on her behalf either hung up on the caller, or indulged in unresponsive and nonsensical exchanges. Standing alone, this evidence may defeat Jordan's claims entirely since those claims rest upon the factual premise set forth in her complaint and answers to interrogatories, that she unequivocally revoked her consent in April of 2015, a claim which is now undeniable incorrect.
However, when Jordan's initial chronology collapsed under the weight of the evidence, Jordan revised her recollection of these events, stating that she may have revoked her consent prior to April 2015, in February or March 2015. This revised chronology did not explain why she continued to entertain calls from Sterling in April, 2015, after she had ostensibly revoked her consent. Furthermore, while Sterling was unable to retrieve these earlier recorded conversations, it was able to produce a log of its communications with Jordan in February and March of 2015. That call log, and other sworn statements made by Jordan in her responses to interrogatories, further contradicted this revised factual claim in ways which are unexplained. Moreover, even this revised chronology was contradicted by other sworn statements made by Jordan in her answers to interrogatories. Specifically, Jordan has sworn that: "Plaintiff remembers instructing a male representative of defendant to stop calling her. In response to her revocation, the male representative told her she owed and [sic] a debt and should pay it." (Doc. 34-5, ¶12.) Sterling's call logs reflect only three occasions in February and March of 2015, when Jordan spoke over the telephone with a representative of Sterling. In none of these call logs is there any indication that Jordan revoked her consent to speak with Sterling representatives on the telephone. Thus, these call logs are all entirely inconsistent with Jordan's claim that she revoked her consent to receive calls in February or March 2015. Further, these call logs contradict Jordan's account of events in another, fundamental way. To the extent that Jordan's TCPA claim rested upon her claim that, "Plaintiff remembers instructing a male representative of defendant to stop calling her," (Doc. 34-5, ¶12.), it is entirely uncontradicted that the Sterling representatives who spoke to Jordan in February and March of 2015 were women, not men. (Doc. 43-2.)
In sum, we are presented with a TCPA claim by the plaintiff which relied upon two sworn statements made by the plaintiff, both of which are demonstrably false. Therefore, Jordan's TCPA claim can no longer rest upon her allegation that she "knows that she informed defendant to stop calling her in early April 2015," (Doc. 34-5.), since that claim is plainly incorrect. Nor can she try to salvage this TCPA claim by alleging that at some time prior to April 2015, "Plaintiff remembers instructing a male representative of defendant to stop calling her," (Doc. 34-5, ¶12.), since the only Sterling representatives who spoke to Jordan in February and March of 2015 were women, not men. (Doc. 43-2.)
We are mindful that: "[A] mere denial is insufficient to raise a disputed issue of fact, and an unsubstantiated doubt as to the veracity of the opposing affidavit is also not sufficient,"
For the forgoing reasons, IT IS RECOMMENDED THAT the defendant's motion for summary judgment (Doc. 33.) be GRANTED.
The parties are further placed on notice that pursuant to Local Rule 72.3: