M. HANNAH LAUCK, District Judge.
This matter comes before the Court on Defendant First Advantage Background Services Corporation's ("First Advantage") Motion to Dismiss. (ECF No. 39.) Plaintiffs
Plaintiffs' three-count Second Amended Class Complaint (the "Second Amended Complaint"), (ECF No. 34), alleges violations of the the Fair Credit Reporting Act (the "FCRA"), 15 U.S.C. § 1681 et seq., by First Advantage. Plaintiffs' allegations flow entirely from circumstances surrounding their applications for employment with Wells Fargo.
Plaintiffs applied for jobs with Wells Fargo on dates between August 17, 2012, (Donald Brasher), and April 10, 2015, (Nicholas Northington). (Second Am. Compl. ¶¶ 112, 100.) Plaintiffs allege that Wells Fargo asked First Advantage to "obtain a background check on each of the Plaintiffs," and that "[t]he application process was completed using First Advantage's Internet Portal." (Id. ¶ 3 (emphasis added).) Plaintiffs acknowledged that stipulated facts in the Manuel case and those alleged here establish that "Wells Fargo sent applicants to the First Advantage portal . . . and that First Advantage then generated a consumer report[
During the application process and before any report was generated, each plaintiff signed a disclosure authorizing First Advantage to obtain her or his consumer report. (Second Am. Compl. ¶ 30.) Plaintiffs allege that "First Advantage created a faux compliance scheme by drafting and providing within its own website a disclosure form it represented would satisfy the disclosure requirements" of the FCRA when, in fact, the form did not. (Id. ¶¶ 28, 29, 167.).
Plaintiffs dub this compliance scheme a ruse because First Advantage created a Disclosure Form that violated the FCRA, provided it to Wells Fargo, and then allowed Wells Fargo to certify compliance to First Advantage using the very same violative form that First Advantage had created. (Second Am. Compl. ¶ 208.) This non-compliant form allegedly resulted in an invalid, defective, and improper certification. (Id. ¶¶ 27, 171, 220.) Moreover, because First Advantage supplied this form for Wells Fargo, Plaintiffs allege that First Advantage "knew or should have known" that the form did not comply with the FCRA. (Id. ¶¶ 32, 172.)
Plaintiffs assert that because "First Advantage knew that Wells Fargo used the disclosure form First Advantage provided with little, if any, alteration, and Wells Fargo certainly did not alter any of the release language, First Advantage . . . caused Wells Fargo to fail to provide Plaintiffs with an [sic] FCRA-compliant disclosure of Wells Fargo's intent to obtain a consumer report about them." (Second Am. Compl. ¶ 186.) Plaintiffs add that, "[u]pon information and belief, First Advantage knowingly allowed Wells Fargo and comparable customer[s] to execute an ineffective certification that Wells Fargo would comply with the disclosure and authorization provisions of the FCRA." (Id. ¶ 207.)
An employer's written disclosure that it uses to obtain an employment-purposed consumer report "must be presented in a clear, conspicuous, standalone form." (Second Am. Compl. ¶ 206 (citing Manuel v. Wells Fargo Bank, Nat'l Ass'n., 123 F.Supp.3d 810, 817-18 (E.D. Va. 2015); Reardon v. Closet Maid Corp., No. 2:08-cv-01730, 2013 WL 6231606 at *5 (W.D. Pa. Dec. 2, 2013)).) Plaintiffs allege that the disclosure form at bar improperly "was buried in a lengthy application and contained unnecessary, additional language including a purported release of Plaintiffs' . . . FCRA rights and thus was not contained in a stand-alone document consisting solely of the disclosure." (Id. ¶ 170.) This broad release-of-liability clause—on the same form — used "language [that] attempts to take clear `advantage' of the use of consumer information, purporting to leave consumers with no legal power over the [Credit Reporting Agency ("CRA")], the information generated by the CRA, or how the information is potentially used against the consumer." (Id. ¶ 29.) This disclosure form, Plaintiffs contend, "deprived them of their FCRA-guaranteed rights that their employment-purposed consumer reports are only to be procured by a specific, stand-alone disclosure and authorization," and "resulted in their consumer reports being issued without the appropriate authorization for . . . access of the reports." (Id. ¶¶ 174-75.)
Plaintiffs assert that the lack of proper certification rendered First Advantage's action an unlawful violation of Plaintiffs' FCRA rights because First Advantage "had no statutory permission to provide Wells Fargo with a report about Plaintiffs." (Second Am. Compl. ¶¶ 177-78.) Plaintiffs allege that First Advantage injured them by invading their "right to privacy when it provided highly confidential personal information without a statutory basis for doing so." (Id. ¶ 181.) Plaintiffs maintain that this conduct is "precisely the type that Congress sought to prevent—protection of consumer privacy—with the restrictions it has imposed on access to consumers' sensitive, personal information." (Id. ¶ 188.) Plaintiffs allege that had they "known that First Advantage would violate the FCRA in revealing their background reports to Wells Fargo, Plaintiffs would never have agreed to what they now know to be Wells Fargo's ineffective authorization." (Id. ¶ 184.)
Plaintiffs next allege that First Advantage works not only as a CRA, but also as a user of consumer information as defined under FCRA. "Separate and in addition" to the services rendered as a CRA, First Advantage "contracted to participate in the actual adjudication and adverse action process with Wells Fargo." (Second Am. Compl. ¶ 35.) Plaintiffs assert that First Advantage "used the consumer reports and `adjudicated' Plaintiffs and the putative class members as eligible or ineligible for employment based on criteria specific to Wells Fargo." (Id. ¶ 37.) Plaintiffs maintain that First Advantage adjudicated the applicants before sending each Plaintiff's consumer report to Wells Fargo, "compar[ing] the results of its just-performed background check against [Wells Fargo's] . . . hiring criteria and attach[ing] to those results a `score,' such as `eligible' or `ineligible' for employment." (Id. ¶ 39.) Plaintiffs state this determination of eligibility for Wells Fargo constituted a "necessary" first step "in order for the consumer to be rejected for employment." (Id. ¶ 38.)
This scoring by First Advantage, Plaintiffs allege, amounts to a determination "that [each Plaintiff] could not be hired under Wells Fargo's hiring requirements based on his [or her] consumer report." (Id. ¶ 57.) Plaintiffs describe the division of labor during the background check as follows:
(Id. ¶ 5.) According to Plaintiffs, First Advantage's scoring combined with Wells Fargo's confirmation completed the "adverse action" against the consumer applicant. (Id.) Each step of the two-part evaluation—the first one taken by First Advantage and the second by Wells Fargo— "constituted part of an `adverse action' taken against the consumer applicant." (Id. ¶ 38.) Plaintiffs allege that "Wells Fargo rarely does more than little with First Advantage's ineligible adjudication, adopting it wholesale and without alteration in nearly every instance."
Plaintiffs assert that this process transforms First Advantage into a user as well as a CRA. As such, Plaintiffs state that First Advantage failed to provide them and the putative class members "with at-the-time notice that it reported adverse public record information that was likely to have an adverse effect on their ability to obtain employment as required by the FCRA." (Id. ¶ 191.) Plaintiffs claim this violates their "common-law right to know the information that entities like First Advantage report." (Id. ¶ 192.) They also contend that this "deprived them of the ability to dispute inaccurate information in their reports or proactively discuss negative information with Wells Fargo before it decided not to hire them." (Id. ¶ 192.) Plaintiffs note Congress enacted the FCRA precisely to protect consumers from dissemination of private, sensitive, and personal information in this manner. (Id. ¶ 194.)
Based on these aspects of Wells Fargo's application procedures, Plaintiffs contend that First Advantage violated the FCRA in three ways. In Count One (the "Certification Claim"), Plaintiffs assert that First Advantage willfully violated 15 U.S.C. § 1681b(b)(1)(A)
In Count Two (the "Adverse Action Claim"), Plaintiffs contend that First Advantage violated 15 U.S.C. § 1681b(b)(3)(A)
In Count Three (the "Notice Claim"), Plaintiffs aver that First Advantage "failed to and could not comply with § 1681k(a)(2)[
In sum, Plaintiffs contend that First Advantage knew of its obligations under the FCRA, and that those obligations "are well established in the statute's plain language, judicial decisions interpreting the Act, and in the Federal Trade Commission's and Consumer Financial Protection Bureau's promulgations." (Second Am. Compl. ¶ 203.) Accordingly, Plaintiffs allege First Advantage knowingly violated the FCRA provisions at issue.
Plaintiffs filed their original Class Complaint on January 13, 2017. (ECF No. 1.) After First Advantage filed a Motion for More Definite Statement pursuant to Federal Rule of Civil Procedure 12(e),
Plaintiffs then filed the Second Amended Complaint, which brings three claims:
Plaintiffs allege that the violations were willful. They seek statutory and punitive damages, and costs and attorney's fees for all three counts. They also seek to certify three classes and one subclass under definitions that are not relevant to the Motion to Dismiss.
First Advantage renewed its Motion to Dismiss pursuant to Federal Rules of Civil Procedure 12(b)(1) and 12(b)(6). Plaintiffs responded, and First Advantage replied. Plaintiffs also filed a Motion for Leave to File Supplemental Authority.
First Advantage argues that Plaintiffs lack standing to pursue their claims against First Advantage because Plaintiffs have alleged no injury-in-fact or, alternatively, because Plaintiffs' injuries are not fairly traceable to First Advantage's purported wrongdoing. Because standing is a jurisdictional question, the Court examines First Advantage's standing argument first. See Steel Co. v. Citizens for a Better Env't, 523 U.S. 83, 94-95 (1998) ("The requirement that jurisdiction be established as a threshold matter `spring[s] from the nature and limits of the judicial power of the United States' and is `inflexible and without exception.'" (quoting Mansfield, C. & L.M.R. Co. v. Swan, 111 U.S. 379, 382 (1884))). The Court finds that Plaintiffs lack standing to pursue Count One, the Certification Claim, and assume without deciding, that Plaintiffs have standing to pursue Count Two, the Adverse Action Claim. Because the Court will dismiss Count Three on other grounds, the Court does not determine whether Plaintiffs have standing to pursue Count Three.
Article III, Section 2, clause 1 of the Constitution limits federal court jurisdiction to "Cases" and "Controversies." U.S. CONST. art. III, § 2, cl. 1. As the Supreme Court has explained, an "essential and unchanging part of the case-or-controversy requirement" is that a plaintiff must establish Article III standing to sue. Lujan v. Defs. of Wildlife, 504 U.S. 555, 560 (1992). In Spokeo, Inc. v. Robins, the Supreme Court reiterated that, in order to establish standing, a plaintiff must have: "(1) suffered an injury in fact, (2) that is fairly traceable to the challenged conduct of the defendant;[
As the party invoking federal jurisdiction, Plaintiffs bear the burden of properly alleging standing. Lujan, 504 U.S. at 560; see also Balzer & Assocs., Inc. v. Union Bank & Trust Co., No. 3:09cv273, 2009 WL 1675707, at *2 (E.D. Va. June 15, 2009) ("On a motion to dismiss pursuant to Rule 12(b)(1), the party asserting jurisdiction has the burden of proving subject matter jurisdiction." (citing Richmond, Fredericksburg & Potomac R.R. v. United States, 945 F.2d 765, 768 (4th Cir. 1991))). "Where, as here, a case is at the pleading stage, the plaintiff must `clearly . . . allege facts demonstrating' each element." Spokeo, 136 S. Ct. at 1547 (quoting Warth v. Seldin, 422 U.S. 490, 518 (1975)). In a class action matter, courts analyze standing "based on the allegations of personal injury made by the named plaintiffs." Beck v. McDonald, 848 F.3d 262, 269 (4th Cir. 2017) (citing Doe v. Obama, 631 F.3d 157, 160 (4th Cir. 2011)). "`Without a sufficient allegation of harm to the named plaintiff in particular, plaintiffs cannot meet their burden of establishing standing.'" Id. at 270 (quoting Doe, 631 F.3d at 160).
In Spokeo, the Supreme Court discussed the manner in which a plaintiff must allege "injury in fact" in order to establish standing for what courts call a "statutory violation" resulting in an "informational injury." Spokeo, 136 S. Ct. at 1549. The Supreme Court confirmed that, to establish an injury in fact, a plaintiff must demonstrate that he or she suffered "`an invasion of a legally protected interest' that is `concrete and particularized' and `actual or imminent, not conjectural or hypothetical.'" Id. at 1548 (quoting Lujan, 504 U.S. at 560). In doing so, the Spokeo court refined standing law by defining "particularized" and "concrete" with specificity. Id. at 1548-49.
First, the Spokeo court found that, for an injury to be `"particularized,' it `must affect the plaintiff in a personal and individual way.'" Id. at 1548 (citing Lujan, 504 U.S. at 560 n.1). Thus, an "undifferentiated, generalized grievance" that all citizens share would not qualify as particularized. Lance v. Coffman, 549 U.S. 437, 442 (2007). "The fact that an injury may be suffered by a large number of people does not of itself make that injury a nonjusticiable generalized grievance." Spokeo, 136 S. Ct. at 1548 n.7. The proper inquiry is whether "each individual suffers a particularized harm." Id.
Second, the Spokeo court stated that for an injury to be "concrete," it must be "de facto," meaning that it must be "real," and not "abstract." Id. at 1548 (citation omitted). That said, an injury need not be "tangible" in order to be "concrete." Id. at 1549. An intangible injury may constitute injury in fact. Id. (citations omitted). The Spokeo court noted that even the risk of real harm might satisfy concreteness. Id. (citations omitted). The United States Court of Appeals for the Fourth Circuit has recently reiterated that a substantive statutory violation may, without more, confer standing to an injured party. Curtis v. Propel Prop. Tax Funding, LLC, et al., 915 F.3d 234, 241 (4th Cir. 2019). In evaluating whether an intangible injury satisfies the "concreteness" requirement, the Supreme Court recounted two important considerations: (1) history, which may reveal "whether an alleged intangible harm has a close relationship to a harm that has traditionally been regarded as providing a basis for a lawsuit in English or American courts"; and, (2) the judgment of Congress, which "`has the power to define injuries and articulate chains of causation that will give rise to a case or controversy where none existed before.'" Spokeo, 136 S. Ct. at 1549 (quoting Lujan, 504 U.S. at 580 (Kennedy, J., concurring in part and concurring in judgment)); see also Curtis, 915 F.3d at 241 (recognizing Congressional authority to define substantive rights, the violation of which confer Article III standing).
With respect to this congressionally-defined, or statutory, standing, the Spokeo Court explained: "Article III standing requires a concrete injury even in the context of a statutory violation." Spokeo, 136 S. Ct. at 1549. Thus, a plaintiff "could not, for example, allege a bare procedural violation, divorced from any concrete harm, and satisfy the injury-in-fact requirement of Article III." Id. ("[D]eprivation of a procedural right without some concrete interest that is affected by the deprivation . . . is insufficient to create Article III standing.") (citing Summers v. Earth Island Inst., 555 U.S. 488, 496 (2009)). Regarding the FCRA, the Supreme Court noted that "not all inaccuracies cause harm or present any material risk of harm." Id. at 1550. For example, it would be "difficult to imagine how the dissemination of an incorrect zip code, without more, could work any concrete harm." Id.
The Supreme Court also observed that in cases in which "harms may be difficult to prove or measure[,]" "the violation of a procedural right granted by statute can be sufficient . . . [and] a plaintiff in such a case need not allege any additional harm beyond the one Congress has identified." Id. at 1549 (citing Fed. Election Comm'n v. Akins, 524 U.S. 11, 20-25 (1998); Pub. Citizen v. Dep't of Justice, 491 U.S. 440, 449 (1989)). A plaintiff may therefore suffer "a concrete informational injury where he [or she] is denied access to information required to be disclosed by statute, and he `suffers, by being denied access to that information, the type of harm Congress sought to prevent by requiring disclosure.'" Dreher v. Experian Info. Sols., Inc., 856 F.3d 337, 345 (4th Cir. 2017) (quoting Friends of Animals v. Jewell, 828 F.3d 989, 992 (D.C. Cir. 2016)). In such a situation, an informational injury can become constitutionally cognizable when "a person lack[s] access to information to which he [or she] is legally entitled and . . . the denial of that information creates a `real' harm with an adverse effect." Id. at 345.
At the motion to dismiss stage, a plaintiff seeking to establish standing must also plead facts that support a reasonable inference that the defendant caused the plaintiff's particularized and concrete harm. In the standing context, this requires a showing that the plaintiff's injury is "fairly . . . trace[able] to the challenged action of the defendant, and not . . . th[e] result [of] the independent action of some third party not before the court." Lujan, 504 U.S. at 560 (quoting Simon, 426 U.S. at 41-42); see also Lane v. Holder, 703 F.3d 668, 674 (4th Cir. 2012) ("Because any harm to the plaintiffs results from the actions of third parties not before this court, the plaintiffs are unable to demonstrate traceability.").
At its core, this case concerns the right to privacy in the context of an individual's employment-purposed consumer report. Because protection of the right to privacy serves as one of the primary purposes of FCRA, the Court first reviews the right to privacy as traditionally understood in American courts before turning to the applicable FCRA provisions.
American courts have long recognized that "[o]ne who invades the right of privacy of another is subject to liability for the resulting harm to the interests of the other." RESTATEMENT (SECOND) OF TORTS, § 652A(1). Claims involving the right to privacy frequently turn on control over, and consent for, the personal information at issue. See generally Samuel D. Warren & Louis D. Brandeis, The Right to Privacy, 4 Harv. L. Rev. 193 (1890).
Nonetheless, the right to privacy is not unbounded. Under the common law, it was well-understood that "consent to any publication . . . that invades privacy, creates an absolute privilege." RESTATEMENT (SECOND) OF TORTS, § 652F cmt. b.; see also Farrington v. Sysco Food Servs., Inc., 865 S.W.2d 247, 254 (Tex. App. 1993) ("[Plaintiff's] consent negates any claim for invasion of privacy."); Lewis v. LeGrow, 670 N.W.2d 675, 688 (Mich. Ct. App. 2003) ("Like other torts, there can be no invasion of privacy under the theory of intrusion upon the seclusion of plaintiffs if plaintiffs consented to defendant's intrusion.")
Enacted in 1970, the FCRA enshrined an employee's right to privacy in the modern technological age, while maintaining that proper consent vitiates an invasion of privacy. As the Senate noted while passing § 1681b(b)(2)(A), that section
S. REP. NO. 104-185, at 35 (1995).
From this statement, and a commonsense reading of the statute's plain language, it becomes evident that Congress included the "stand-alone" provision to make the disclosure authorizing the background check obvious to the applicant. In other words, through § 1681b(b)(1), Congress sought to "prevent employers from hiding the required disclosure among other provisions that could distract the applicant from the disclosure itself, and thereby result in the applicant unknowingly authorizing an employer to obtain his or her background check." Morris v. Gen. Info. Servs., No. 3: 17cv195, 2018 WL 4609943, at *17 (E.D. Va. Sep. 25, 2018); see also Groshek v. Time Warner Cable, Inc., 865 F.3d 884, 887 (7th Cir. 2017), cert. denied, 138 S.Ct. 740 (2018) (concluding that the "stand-alone" disclosure requirement "is clearly designed to decrease the risk of a job applicant unknowingly providing consent to the dissemination of his or her private information" (emphasis added)); Shoots v. iQor Holdings US Inc., No. 15-CV-563, 2016 WL 6090723, at *7 (D. Minn. Oct. 18, 2016) (concluding that the "stand-alone" disclosure requirement is "(1) to make clear to prospective employees that a consumer report might be obtained, and[,] (2) prevent that disclosure from being hidden among other, innocuous provisions").
Because the stand-alone disclosure functions to require employers to inform employees of a potential background check, Courts have found that a job applicant who unknowingly provides consent due to a faulty disclosure form has sufficiently raised a claim under the FCRA. See Thomas v. FTS USA, LLC, 193 F.Supp.3d 623, 634 (E.D. Va. 2016) (finding plaintiffs' claim survived a motion for summary judgment after alleging defendant failed to supply the plaintiff with a "written disclosure that they intended to obtain a copy of his consumer report"); Boergert v. Kelly Servs., Inc., No. 2:15-cv-4185, 2017 WL 440272, at *2-3 (W.D. Mo. Feb. 1, 2017) (allowing a claim to proceed when the absence of a stand-alone disclosure allegedly confused the plaintiff about what information would be obtained.) This holds especially true when the disclosure includes a release of liability toward the CRA which is "facially contrary" to the stand-alone disclosure requirement. Reardon v. ClosetMaid Corp., No. 2:08-cv-01730, 2013 WL 6231606, at *10 (W.D. Pa. Dec. 2, 2013). By contrast, when a job applicant unambiguously consents to the disclosure of their personal information to an employer, that consent can serve as a "complete defense" to a claim of invasion of privacy. Shoots, 2016 WL 6090723, at *5 (citations omitted); see also In re Michaels Stores, Inc., Fair Credit Reporting Act (FCRA) Litig., MDL No. 2615, 2017 WL 354023, *6, *11, (D.N.J. Jan. 24, 2017) (finding that if the disclosure were presented to a job applicant in "flashing red letters a foot high" it would make "little sense to conclude that the employer's acquisition of a consumer report . . . invaded the applicant's privacy.") The underlying question is not whether a requirement is "procedural" or "substantive," but whether violation of that requirement resulted in a harm that Congress sought to prevent.
Plaintiffs have failed to demonstrate a sufficient injury-in-fact because they knowingly and actively consented to the dissemination of their information to Wells Fargo when they traveled to the First Advantage portal for the explicit purpose of allowing Wells Fargo to "obtain a background check." (Second Am. Compl. ¶ 3.) The Court faces a case that differs materially from nearly every consumer rights case this or other courts have evaluated. The record here plainly shows that, as part of an application to work at Wells Fargo, the Plaintiffs actively went to the CRA, First Advantage, and entered in their private information so First Advantage could provide a background report to Wells Fargo which would use to assess employability. This active and direct provision of private information by the consumer, under these limited facts, amounts to consent under the common law, independent of the violative FCRA forms or processes Plaintiffs discuss.
In the Certification Claim, Plaintiffs assert that First Advantage violated § 1681b(b)(1)(A) of the FCRA by furnishing their employment-purposed consumer reports to Wells Fargo without receiving a valid certification, as described in § 1681b(b)(2)(A), from Wells Fargo. (Second Am. Compl. ¶ 224.) They assert that First Advantage knew, or should have known, that it did not receive a valid certification because First Advantage itself provided the violative disclosure form used in Wells Fargo's application process. Plaintiffs allege that the disclosure form they each signed "was buried in a lengthy application and contained unnecessary, additional language including a purported release of Plaintiffs' and putative class members' FCRA rights," and thus violated 15 U.S.C. § 1681b(b)(2). (Id. ¶ 167-70.) This form, Plaintiffs contend, "deprived them of their FCRA-guaranteed rights that their employment-purposed consumer reports are only to be procured by a specific, stand-alone disclosure and authorization," and "resulted in their consumer reports being issued without the appropriate authorization for . . . access of the reports." (Id. ¶¶ 174-75.) Furthermore, Plaintiffs claim the additional release language "attempts to take clear `advantage' of the use of consumer information, purporting to leave consumers with no legal power over the CRA.'" (Id. ¶ 29.) According to Plaintiffs, this constitutes a violation of their privacy, which Congress sought to protect when it enacted FCRA. (Id. ¶¶ 22, 178.)
Because, under common law, consent defeats an invasion of privacy claim, and Plaintiffs actively and knowingly consented to the release of their consumer report when giving their information directly to First Advantage, they have failed to identify a violation of § 1681b(b)(2) sufficient to confer standing.
Section 1681b(b) governs the conditions for furnishing and using consumer reports for employment purposes. It applies to both consumer reporting agencies ("CRA") and users of consumer reports.
Section 1681b(b)(2) provides that "a person may not procure a consumer report, or cause a consumer report to be procured" for employment purposes unless:
15 U.S.C. § 1681b(b)(2)(A). A consumer report may not be procured unless these requirements are satisfied.
Plaintiffs do not allege an injury capable of satisfying Article III standing because, under the common law, their affirmative consent to the background check on the First Advantage portal serves as a complete defense to any harm that Congress sought to protect. As the Supreme Court reiterated in Spokeo, in cases in which "harms may be difficult to prove or measure[,]" "the violation of a procedural right granted by statute can be sufficient . . . [and] a plaintiff in such a case need not allege any additional harm beyond the one Congress has identified." Spokeo, 136 S. Ct. at 1549 (citing Akins, 524 U.S. at 20-25; Pub. Citizen, 491 U.S. at 449). A plaintiff may therefore suffer an injury that establishes Article III standing when he or she "suffers, by being denied access to that information, the type of harm Congress sought to prevent by requiring disclosure." Dreher, 856 F.3d at 345 (quoting Jewell, 828 F.3d at 992).
Under even a liberal reading of these facts, the Plaintiffs falter when saying they have suffered "the type of harm Congress sought to prevent." Id. Although First Advantage provided a disclosure form that failed to conform to the requirements of the statute, FCRA's stand-alone requirement was enacted to "decrease the risk of a job applicant unknowingly providing consent to the dissemination of his or her private information." Groshek, 865 F.3d at 887. The case at bar presents a materially different scenario. Here, at the behest of Wells Fargo, the Plaintiffs independently went to the First Advantage application portal. They did so with knowledge that the purpose of the forms they were filling out would allow Wells Fargo to "obtain a background check on each of the Plaintiffs," (Second Am. Compl. ¶ 3), which First Advantage would furnish. In doing so, by necessity, the Plaintiffs recognized that their personal information would be disseminated to two parties: (1) First Advantage, with whom they were directly communicating; and, (2) Wells Fargo, who requested that the Plaintiffs travel to the portal for a background check.
After taking such steps, Plaintiffs cannot support a claim that they suffered an invasion of privacy by First Advantage's dissemination of certain information to Wells Fargo when the sole reason they went to the First Advantage portal was to agree to furnish that very information to Wells Fargo. Courts recognize that "that consent to an invasion of privacy is a complete defense to that act." Shoots, 2016 WL 6090723, at *5; In re Michaels, 2017 WL 354023 at *10 ("the applicant's consent, after being informed that the employer would be seeking such a report, vitiates any claim of a privacy violation.")
In short, even reading Plaintiffs allegations favorably, the Court must find that Plaintiffs consented to the transfer of their information from First Advantage to Wells Fargo when they logged on to the First Advantage portal to authorize a background check for Wells Fargo. That action eliminated the possible risk of the harm that Congress sought to prevent in enacting § 1681b(b)(2)—that the "applicant [might] unknowingly authoriz[e] an employer to obtain his or her background check"—because the Plaintiffs actively provided their personal information so First Advantage could send it to Wells Fargo could receive it when they first logged on to the portal.
Because Plaintiffs did not suffer a harm that Congress sought to protect through the FCRA, they fail to identify an actionable injury in fact, and lack standing to pursue Count One.
While the Court cannot reach it, traceability, as alleged in the Second Amended Complaint, would be a closer call. But because the Court has determined that Plaintiffs have not alleged an injury-in-fact sufficient to satisfy the first prong of standing, the Court need not determine whether the allegations in Plaintiffs' Second Amended Complaint satisfy traceability, the second prong of the standing doctrine.
After reviewing the Plaintiffs' allegations in the First Amended Complaint, the Court opined that:
(Frazier I 17, (footnote omitted).) As alleged in the First Amended Complaint, Wells Fargo stood directly between the Plaintiffs and First Advantage's alleged actions, which broke the causal chain required to show standing. For this reason, the Court found that Plaintiffs lacked standing to maintain Count One. See, e.g., City of Los Angeles v. Lyons, 461 U.S. 95, 102 (1983) (injury must be the result of the challenged conduct); Frank Krasner, Enters. Ltd., 401 F.3d at 236.
The Court recognizes that the Second Amended Complaint includes allegations that would make a finding as to whether Wells Fargo acted as an independent third party harder to determine, especially reading the allegations in a manner favorably to the Plaintiffs. Specifically, Plaintiffs contend that First Advantage caused their injuries because:
(Second Am. Compl. ¶¶ 185-86.) But based on the allegations in the Second Amended Complaint, the Court must cease its analysis at the first step of standing jurisprudence. The Court can now more accurately determine whether Plaintiffs allege an injury-in-fact, and cannot reach traceability at this juncture.
In Count Two, the Adverse Action Claim, Plaintiffs assert that First Advantage violated the FCRA by taking adverse action against them without first providing notice that it intended to do so. (Second Am Compl. ¶ 236.) Plaintiffs contend that First Advantage's action in adjudicating them as ineligible for employment constituted an adverse action and entitled them to a copy of their consumer report and a summary of their rights under the FCRA. Plaintiffs allege that this failure "deprived them of the ability to dispute inaccurate information in their reports or proactively discuss negative information with Wells Fargo before it decided not to hire them." (Id. ¶ 191.)
Plaintiffs assert that First Advantage violated 15 U.S.C. § 1681b(b)(3) when it failed to provide them with notice before coding their consumer reports as "ineligible." Section 1681b(b)(3) provides, in relevant part:
15 U.S.C. § 1681b(b)(3)(A). The purpose of this so-called "pre-adverse action notice" is "to provide individuals an opportunity to contest inaccurate information and to avoid an adverse decision by a potential employer based on erroneous information." Tyus v. U.S. Postal Serv., No. 15-cv-1467, 2017 WL 2656181, at *3 (E.D. Wis. June 20, 2017) (quoting Ramos v. Genesis Healthcare, LLC, 141 F.Supp.3d 341, 347 (E.D. Pa. 2015)); cf. Demmings v. KKW Trucking, Inc., No. 3:14cv494, 2017 WL 1170856, at *9 (D. Or. Mar. 29, 2017) ("The Court can envision numerous reasons why such protections were put in place, regardless of accuracy.").
In Frazier I, the Court found Plaintiffs established standing to pursue Count Two based on the allegations in the First Amended Complaint. Here, because the Plaintiffs' allegations in the Second Amended Complaint clearly fail a Rule 12(b)(6) analysis, the Court assumes without deciding that Plaintiffs have standing to pursue Count Two based on the allegations in the operative Second Amended Complaint.
Assuming without deciding that Plaintiffs have standing to pursue Count Two, the Court evaluates whether Plaintiffs plead facts sufficient to state a claim. Because Plaintiffs fail to allege facts supporting a reasonable inference that First Advantage used their consumer reports for employment purposes when it labeled Plaintiffs as eligible or ineligible for hire based on Wells Fargo's criteria, Plaintiffs fail to state a claim for a violation of § 1681b(b)(3), Count Two.
"A motion to dismiss under Rule 12(b)(6) tests the sufficiency of a complaint; importantly, it does not resolve contests surrounding the facts, the merits of a claim, or the applicability of defenses." Republican Party of N.C. v. Martin, 980 F.2d 943, 952 (4th Cir. 1992) (citing 5A Charles A. Wright & Arthur R. Miller, Federal Practice and Procedure § 1356 (1990)). To survive Rule 12(b)(6) scrutiny, a complaint must contain sufficient factual information to "state a claim to relief that is plausible on its face." Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007); see also Fed. R. Civ. P. 8(a)(2) ("A pleading that states a claim for relief must contain . . . a short and plain statement of the claim showing that the pleader is entitled to relief.") Mere labels and conclusions declaring that the plaintiff is entitled to relief are not enough. Twombly, 550 U.S. at 555. Thus, "naked assertions of wrongdoing necessitate some factual enhancement within the complaint to cross the line between possibility and plausibility of entitlement to relief." Francis v. Giacomelli, 588 F.3d 186, 193 (4th Cir. 2009) (internal quotation marks omitted).
A complaint achieves facial plausibility when the facts contained therein support a reasonable inference that the defendant is liable for the misconduct alleged. Twombly, 550 U.S. at 556; see also Ashcroft v. Iqbal, 556 U.S. 662 (2009). This analysis is context-specific and requires "the reviewing court to draw on its judicial experience and common sense." Francis, 588 F.3d at 193 (citation omitted). The Court must assume all well-pleaded factual allegations to be true and determine whether, viewed in the light most favorable to the plaintiff, they "plausibly give rise to an entitlement to relief." Iqbal, 556 U.S. at 676-79; see also Kensington, 684 F.3d at 467 (finding that the court in deciding a Rule 12(b)(6) motion to dismiss "`must accept as true all of the factual allegations contained in the complaint' and `draw all reasonable inferences in favor of the plaintiff'" (quoting Kolon Indus., 637 F.3d at 440)).
In Count Two, the Adverse Action Claim, Plaintiffs allege that First Advantage acted as both a CRA and a user when it classified Plaintiffs as "ineligible" and that this act of classifying Plaintiffs' consumer reports constituted an adverse action. Plaintiffs state that First Advantage violated § 1681b(b)(3) by not providing pre-adverse action notice that it would classify them as ineligible. Because the allegations in the Second Amended Complaint do not demonstrate that First Advantage acted beyond its role as a CRA when it marked Plaintiffs as ineligible, the Court must find that Plaintiffs fail to state a claim for a violation of § 1681b(b)(3). Accordingly, the Court will dismiss Count Two, the Adverse Action Claim.
Section 1681b(b)(3) requires that, when "using a consumer report for employment purposes, before taking any adverse action[
Plaintiffs attempt to extend liability to First Advantage by stating that First Advantage "acts in dual roles as both consumer reporting agency and user when it both generates the consumer report for an employer customer and also adjudicates that applicant's eligibility for hire." (Second Am. Compl. ¶ 209.) But even a liberal reading of the facts alleged do not support this conclusion. According to Plaintiffs, when they each applied for employment with Wells Fargo, First Advantage prepared an employment-purposed consumer report on each Plaintiff. First Advantage then "used the consumer reports and `adjudicated' Plaintiffs and the putative class members as eligible or ineligible for employment based on criteria specific to Wells Fargo." (Id. ¶ 37.) Plaintiffs allege this adjudication "constituted an adverse action."
Plaintiffs' allegations cannot overcome the plain language of the statute. The facts as alleged in the Second Amended Complaint do not indicate that First Advantage goes beyond its role as a CRA providing employment-purposed consumer reports to employers when it labels an applicant as eligible or ineligible for hire. FCRA defines a CRA as "any person which . . . regularly engages in whole or in part in the practice of . . . evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties." 15 U.S.C. § 1681a(f) (emphasis added). Here, no party disputes that First Advantage is a company "regularly engaged in the business of assembling, evaluating, and disbursing information concerning consumers for the purpose of furnishing consumer reports to third parties." (Id. ¶ 13.) Moreover, Plaintiffs allege that First Advantage "adjudicated" the consumer's employment eligibility "based on pre-defined Wells Fargo hiring criteria." (Id. ¶ 5.) Based on these alleged facts, First Advantage acted solely as a CRA when it evaluated Plaintiffs' credit information solely on pre-defined hiring criteria.
Furthermore, under FCRA, it is "the person intending to take such adverse action" who must "provide [notice] to the consumer to whom the report relates." 15 U.S.C. § 1681b(b)(3)(A) (emphasis added.) Under a plain reading of the statute, First Advantage could not form the requisite intent to take an "adverse action" against Plaintiffs because First Advantage was not authorized to "den[y] . . . employment" or make "any other decision for employment purposes." 15 U.S.C. § 1681a(K)(1)(B)(ii). Numerous district courts evaluating First Advantage's role as a CRA in the employment process have reached the same conclusion. See Williams v. First Advantage LNS Screening Sols., Inc., 155 F.Supp.3d 1233, 1246 (N.D. Fla. 2015) (finding the adjudication of an applicant's credit history "cannot itself be an adverse action because it is . . . an evaluation that results in a decision to take adverse action." (emphasis in original)); Muir v. Early Warning Servs., LLC, No. CV 16-521 (SRC), 2016 WL 4967792, at *4 (D.N.J. Sept. 16, 2016) ("Whether that process is performed entirely by the employer or relies on a recommendation by a CRA makes no difference and does not transform an internal `evaluation that results in a decision to take adverse action' into an adverse action.") (emphasis in original); Dahy v. FedEx Ground Package Sys., Inc., No. 17-cv-1633, 2018 WL 4328003, at *5 (W.D. Pa. Aug. 3, 2018.) Wells Fargo, not First Advantage, made the ultimate employment decision which constituted the adverse action against Plaintiffs.
Because First Advantage simply evaluated Plaintiffs' consumer credit information in light of the Wells Fargo criteria, the ultimate user of the information, First Advantage's actions, even as alleged, constitute nothing more than the actions of a CRA, as contemplated by the FCRA. Accordingly, even accepting as true the well-pleaded factual allegations in Plaintiffs' Second Amended Complaint,
Because the Second Amended Complaint fails to plausibly allege facts that First Advantage violated § 1681b(b)(3), the Court will dismiss Count Two, the Adverse Action Claim.
Count Three presents a procedural background that differs from that of Counts One and Two. Plaintiffs repleaded Count Three verbatim in their Second Amended Complaint—the same count Plaintiffs voluntarily withdrew in response to First Advantage's initial motion to dismiss because it did not meet the necessary pleading burden. For this and other reasons, the Court will dismiss this claim with prejudice.
Plaintiffs' Complaint and Amended Complaint initially contained three counts.
After Plaintiffs filed their Amended Complaint, First Advantage moved to dismiss Count Three because Plaintiffs did not allege that the reports "contained incomplete or outdated information," a necessary element of a § 1681k claim. (Mem. Supp. First Mot. Dismiss 19, ECF No. 19) (citations omitted). First Advantage also argued that "Section 1681k does not apply until a CRA reports information to a third-party user." (Id. 20-21.) Because First Advantage was never a "user" of Plaintiffs' reports, "and no court has ever held a CRA to be a `user' under Section 1681k," First Advantage asserted that Plaintiffs did not adequately state a Section 1681k claim as required to sustain Count Three. (Id.)
In response to First Advantage's motion to dismiss, Plaintiffs acknowledged that they could not "meet the necessary pleading burden" for their Notice Claim "[b]ased on two recent [unidentified] decisions of this Court regarding the degree of detail a consumer must allege in their complaint." (Resp. First Mot. Dismiss 4, ECF No. 22.) Plaintiffs voluntarily moved to dismiss Count Three without prejudice and stated that they would "seek leave to amend at a later date if appropriate." (Id.) Thereafter, Plaintiffs, "with the consent of [First Advantage], moved the United States District Court . . . to dismiss . . . without prejudice . . . Count Three of Plaintiff's First Amended Class Action Complaint." (ECF No. 27.) The Court dismissed Count Three without prejudice. (Id. 27.)
After the parties agreed to dismiss Count Three, the Court granted First Advantage's motion to dismiss and dismissed without prejudice Plaintiffs' Amended Complaint as to Counts One and Two and granted Plaintiffs leave to amend their Complaint. (Mem. Op., ECF No. 32; Order, ECF No. 33.)
Plaintiffs then brought their Second Amended Complaint against First Advantage. In their Second Amended Complaint, Plaintiffs reassert Count Three verbatim. (See Am. Compl. ¶¶ 162, 206-18, ECF No. 14; Second Am. Compl. ¶¶ 193, 239-51, ECF No. 34.)
In the instant Motion to Dismiss, First Advantage states that "Plaintiffs previously admitted that [Count Three] did not `meet the necessary pleading burden.'" (Mem. Supp. Mot. Dismiss 2, ECF No. 40 (quoting Resp. First Mot. Dismiss 4, ECF No. 22).) First Advantage repeats that Plaintiffs fail to state a claim pursuant to Section 1681k because Plaintiffs do not allege that First Advantage furnished incomplete or inaccurate reports about them. (Id. 26.) First Advantage further contends that the relevant statute of limitations bars Plaintiffs from asserting Count Three—the Notice Claim—because Plaintiffs waited more than two years after learning about the facts giving rise to that claim. (Id. 25.) See 15 U.S.C. § 1681p (stating that claims brought pursuant to FCRA must be brought by the earlier of two dates: either two years after discovering the alleged violation or five years after the alleged violation occurred). First Advantage seeks dismissal Count Three with prejudice. (Mem. Supp. Mot. Dismiss 2-3.)
In response, Plaintiffs ask the Court to dismiss Count Three without prejudice in part because discovery related to the other counts will produce evidence necessary to support their Notice Claim.
The Court will dismiss Count Three after twice allowing Plaintiffs to amend their complaint to sufficiently state their claims under the FCRA. Here, Plaintiffs have not alleged that First Advantage provided incomplete or outdated reports as required for a Section 1681k claim.
Plaintiffs chose to replead the same claim that they themselves previously recognized as not able to "meet the necessary pleading burden." (Resp. First Mot. Dismiss 4.) In doing so, Plaintiffs have failed to discharge their obligations as to Count Three. This Court cannot allow any plaintiff, in response to a second motion to dismiss, to replead verbatim that same count when it was earlier withdrawn by the plaintiff because it did not meet pleading standards. This is what Plaintiffs seek to do with Count Three's Notice Claim. If Plaintiffs have not yet stated a claim, they should not expect another opportunity to amend in response to First Advantage's challenges, which a dismissal without prejudice would afford them. See, e.g., U.S. ex rel. Nathan v. Takeda Pharm. N. Am., Inc., 707 F.3d 451, 461 (4th Cir. 2013) ("The granting of leave to file another amended complaint, when Relator was on notice of the deficiencies before filing the most recent amended complaint, would undermine the substantial interest of finality in litigation and unduly subject Takeda to the continued time and expense occasioned by Relator's pleading failures.") (footnote omitted). While the Court remains mindful of the legal complexities in this field, Plaintiffs proceed with sophisticated and accomplished legal counsel. Because Plaintiffs failed to distinguish Count Three in the Second Amended Complaint from Count Three in the Amended Complaint, and Plaintiffs previously asked the Court to dismiss Count Three, the Court finds it appropriate to dismiss the Notice Claim with prejudice.
For the reasons articulated below, the Court must dismiss Counts One and Two in the second Amended Complaint with prejudice. See Haas v. City of Richmond, No. 3:17-CV-260, 2018 WL 3826776, at *5 (E.D. Va. Aug. 10, 2018), aff'd, 745 F. App'x 503 (4th Cir. 2018) (finding further amendment prejudicial because "Plaintiffs have filed three complaints in this action and, therefore, have had three opportunities to produce a complaint that satisfies federal pleading requirements"). Although Federal Rule of Civil Procedure 15(a) does not "place[ ] [a] specific limit on the number of times a court may grant a party leave to amend," it also does not "require a court to give a party unlimited chances to amend." STEVEN S. GENSLER, Fed. R. Civ. P. Rules & Commentary 288-89 (2019) (collecting cases). The Supreme Court instructs that amendment may be denied after "repeated failure to cure deficiencies by amendments previously allowed." Foman v. Davis, 371 U.S. 178, 182 (1962).
When "a party is granted leave to amend but fails to address the problem, that party should not be surprised when the court does not give it a third or fourth chance." GENSLER, Fed. R. Civ. P. Rules & Commentary 288-89 (2019) (collecting cases). Here, Plaintiffs twice received detailed explanations from First Advantage regarding the deficiencies of all counts in their complaints. (See ECF Nos. 12, 18.) Allowing a party to repeatedly amend an insufficient complaint could unfairly allow a party to refine a charge with too much insight from the adverse motions to dismiss. GENSLER, Fed. R. Civ. P. Rules & Commentary 288-89 ("the plaintiff should not assume that the court will allow the plaintiff to test the sufficiency of the amended complaint and then get another chance to replead if the amended complaint is found deficient.")
Plaintiffs have twice amended their Complaint. At this juncture, allowing Plaintiffs to amend their complaint a third time would also impair their ability to seek immediate review of their claims at the appellate level. Goode v. Cent. Va. Legal Aid Soc'y, 807 F.3d 619, 623-24 (4th Cir. 2015); Williams v. Virginia, 773 Fed. App'x 700, 700 (4th Cir. 2019) (per curiam) (after trial court provided plaintiff two opportunities to amend complaint, appellate court directed district court to either dismiss claims with prejudice to render judgment appealable or grant explicit leave to amend). Most fundamentally, allowing Plaintiffs the opportunity to amend a third time is at odds with the obligation of the Court and the parties to construe and to apply the Federal Rules of Civil Procedure in a manner that "secure[s] the just, speedy, and inexpensive determination of every action and proceeding." Fed. R. Civ. P. 1.
To render this decision a final, appealable judgment, the Fourth Circuit generally requires district courts to dismiss with prejudice all claims as to all parties. Goode, 807 F.3d at 623-24. Lins v. United States, 771 Fed. App'x 528, 530-31 (4th Cir. 2019) (holding that dismissal without prejudice of plaintiff's complaint was "not a final appealable order"). Otherwise, litigants are left without an appealable decision and have no judicial redress for their claims.
For the foregoing reasons, the Court will grant the Motion to Dismiss. (ECF No. 39.)
An Appropriate Order shall issue.
15 U.S.C. § 1681k(a)(1-2).
Fed. R. Civ. P. 12(e).
In Curtis, the Fourth Circuit considered whether a plaintiff had standing to bring suit based on the defendant's alleged violations of the Electronic Funds Transfer Act (the "EFTA"). See generally Curtis, 915 F.3d 234. Relevant here, the plaintiff alleged that the lender defendant required him to repay the defendant "by preauthorized electronic funds transfers ("EFTs") and that the required authorization form [did] not contain a space that would allow him to indicate that he declined to do so." Id. at 238. The defendant argued that, even if it violated the EFTA, the violation constituted a mere procedural violation, which alone would not confer standing. Id. at 241-42.
The Fourth Circuit rejected the argument, finding that the lender violated the plaintiff's substantive statutory rights, explaining: "Congress enacted [the] EFTA to protect `individual consumer rights' in the context of electronic fund transfers." Id. at 241 (quoting 15 U.S.C. § 1693(b)). "Among these substantive rights is the right of a consumer to enter into a credit agreement without being required to agree to preauthorized EFTs. [15 U.S.C.] § 1693k. This is the same right that [the plaintiff] alleges that [the defendant] violated." Id.
The Court constrains its ruling to the specific facts of this case: when potential employees actively and independently visit a CRA's portal with the purpose to provide their personal information to a potential employer, they have consented to that CRA's dissemination of their private information to that specific potential employer. Because of their affirmative consent to this limited action, they have not suffered an invasion-of-privacy. No other case presented to the Court shows a substantively similar factual scenario in which the potential employee actively visited the CRA's portal. See Sanders v. Glob. Radar Acquisition, LLC, No. 2:18cv555, 2019 WL 118044, at *2 (M.D. Fla. Jan. 7, 2019) (employer "used [staffing agency's] web-based portal to obtain plaintiffs' consumer reports from [CRA]"); Robles v. AMPAM Parks Mech., Inc., No. 14-023362, 2015 WL 1952311, at *1, *2 (C.D. Cal. Apr. 28, 2015) (employer "requested [p]laintiff's background report from [CRA]" when the employer logged on to CRA's website portal); Reardon, 2013 WL 6231606, at *1 (disclosure form provided by employer, not CRA, to potential employee); In re Michaels Stores, Inc., 2016 WL 947150, at *4 (insufficient disclosure provided by employer, not CRA, hidden in "the middle" of each plaintiffs' online job application.)
In so ruling, the Court does not address or limit the possibility that a potential employee could suffer a substantive harm when he or she was deprived of information in the statutorily mandated form under the FCRA. See Havens Realty Corp. v. Coleman, 455 U.S. 363, 373-74 (1982) (finding that provision of false information about housing constituted a substantive harm even though plaintiffs did not intend to rent because Congress created an "enforceable right to truthful information concerning the availability of housing"); Thomas, 193 F. Supp. 3d at 634 (employer's failure to provide stand-alone disclosure form to plaintiff prior to obtaining a background check violated his or her "legally cognizable right to specific information, the deprivation of which constitutes a concrete injury sufficient to satisfy Article III.")(internal quotations omitted).
(Sept. 24, 2018 Mem. Op. 17-18; ECF No. 32 (quoting Lujan, 504 U.S. at 560) (emphasis added)). To that end, the Court dismissed the First Amended Complaint without prejudice and allowed Plaintiffs the opportunity to amend their Complaint.
In this final decision, however, the Court can no longer make such an assumption about injury-in-fact. Supreme Court precedent mandates that when the Court evaluates standing it must first determine whether an injury-in-fact has been alleged before reaching the traceability issue. Steel Co. v. Citizens for a Better Env't, 523 U.S. 83, 103 (1998) ("First and foremost, there must be alleged (and ultimately proved) an injury in fact—a harm suffered by the plaintiff that is concrete and actual or imminent, not conjectural or hypothetical." (internal quotation marks and citations omitted))). Based on facts now before the Court in the Second Amended Complaint, the Court must find that Plaintiffs have not alleged a sufficient injury-in-fact of their right to privacy because they actively allowed First Advantage to furnish their report to Wells Fargo and consented to it.
In recent years, district courts have debated whether a procedural violation of the stand-alone disclosure requirement, in the absence of the employee's unambiguous consent, constitutes a substantive invasion of privacy sufficient to confer Article III standing. See, generally, In re Michaels Stores, 2017 WL 354023, at *7 n.12; Stacy v. Dollar Tree Stores, Inc., 274 F.Supp.3d 1355, 1363 (S.D. Fla. 2017); Graham v. Pyramid Healthcare Sols., Inc., No. 8:16-cv-1324-T-30AAS, 2016 WL 6248309, at *2 (M.D. Fla. Oct. 26, 2016); Witt v. CoreLogic Saferent, LLC, No. 3:15cv386, 2016 WL 4424955, at *11 (E.D. Va. Aug. 18, 2016); Boergert, 2016 WL 6693104, at *3-4; Gross v. Concorde, Inc., No. 8:18cv1755, 2019 WL 354864, at *4(M.D. Fla. Jan. 29, 2019).
Because Plaintiffs in this case proactively consented to the dissemination of their personal information to Wells Fargo when they logged into the First Advantage portal and have not suffered any injury that implicates their right to privacy, the Court does not reach that question today.
Given the well-established principle of statutory interpretation that the specific governs the general, RadLAX Gateway Hotel, LLC v. Amalgamated Bank, 566 U.S. 639, 645 (2012), the Court sees the employment-specific definition of adverse action as more applicable. In doing so, the Court follows the lead of other courts that look to the employment specific definition. See Javid v. SOS Int'l, LTD, No. 1:12cv1218, 2013 WL 2286046, at *4 (E.D. Va. May 23, 2013) ("For purposes of the employment context, the F[CR]A defines an `adverse action' as `a denial of employment or any other decision for employment purposes that adversely affects any current or prospective employee.'" (quoting 15 U.S.C. § 1681a(k)(B)(ii)).)
Plaintiffs in Manuel stipulated that "[a]fter all application forms are completed[,] First Advantage generates the criminal background screening report and provides its findings to Wells Fargo" by entering it into a database to which both First Advantage and Wells Fargo have access. Manuel, 123 F. Supp. 3d. at 814. In seeming contrast to this case, Plaintiffs also stipulated that "[m]embers of Wells Fargo's Background Screening Compliance Team then review the results to make a determination as to whether the current or prospective employee was ineligible for the relevant employment position in whole or in part because of the content of the criminal background check." Id.
Now, instead, Plaintiffs allege that Wells Fargo adopted First Advantage's label of "eligible" or "ineligible" "wholesale and without alteration in nearly every instance." (Second Am. Compl. ¶ 42.) "There is no adjudication by First Advantage and then some other decision by Wells Fargo—First Advantage's decision is essentially Wells Fargo's decision." (Id. ¶ 199.) These allegations present an unavoidable inconsistency with the allegations in Manuel.
Ultimately, the Court need not resolve the apparent conflict between the stipulated facts in Manuel and the allegations in the Second Amended Complaint. Even accepting as true all well-pleaded factual allegations in the Second Amended Complaint, Plaintiffs do not allege facts from which the Court could draw a reasonable inference that First Advantage went beyond its role as a CRA when it marked Plaintiffs as ineligible based of Wells Fargo's hiring criteria. This is especially true considering that Plaintiffs still acknowledge that Wells Fargo maintained ultimate authority over the "final hiring decision" and would alter First Advantage's coding, if only "rarely." (Id. ¶¶ 42, 198.)
Goode distinguished itself from cases in which an employer denied employment after "careful consideration of the results of the background check." Id. at 539. However, it is unclear how a CRA could predict "an employer's subsequent actions or inactions based on a CRA's report." Muir, 2016 WL 4967792, at *4-5; see also Javid, 2013 WL 2286046, at *4 ("internal discussions do not have any adverse impact on a plaintiff and a plaintiff is impacted adversely only when a withdrawal of an employment offer actually occurs.") The CRA would be unable to determine whether they had complied with the FCRA when they furnished the report because their compliance would depend entirely on the employer's subsequent treatment of the provided information. Here, Plaintiffs repeatedly allege Wells Fargo "seldom" or "rarely" changes First Advantage's coding result, (Second Am. Compl. ¶¶ 42, 44, 50), yet do not elaborate as to how First Advantage could tell what degree of action or inaction Wells Fargo would take with each individual employee when First Advantage furnished its evaluation.
Furthermore, the expansive definition of adverse action in Goode would likely require multiple entities to issue pre-adverse action notices to a consumer. Although the FCRA protects consumers right to contest adverse employment information, it is reasonable to question whether "Congress . . . had such redundancy in mind" when it enacted FCRA. Williams, 155 F. Supp. 3d at 1244.
The Manuel case and the issue at bar present a blurry factual scenario. That said, at times, Defendant's characterization of these inconsistencies in Plaintiffs' pleading could be read to cast aspersions on the candor of Plaintiffss attorneys in bringing claims against both Wells Fargo and First Advantage. The FCRA provisions in question—and the extent to which they apply to CRAs—is hardly settled law. Today's ruling that First Advantage and Wells Fargo cannot simultaneously be "users" of Plaintiffs' consumer reports during the same employment action is based on the facts at bar. This Court has no difficulty in finding that no unprofessional conduct has occurred on either side of the dispute.
(Resp. First Mot. Dismiss 4.) In response to the instant motion to dismiss, Plaintiffs state:
(Resp. Mot. Dismiss 2.)