Findings Of Fact Petitioner, William F. Reid, is currently and has been at all times pertinent to the issues herein, an inmate at UCI, having been committed to the custody of the DOC for an offense committed prior to July 1, 1978. At the time of filing of the Petition, he was in administrative confinement at UCI but, at the time of the hearing, had been released and was not in that status. Petitioner concedes that even during the period of his administrative confinement, he was awarded basic gain time as provided for since he was committed prior to July 1, 1978. However, due to the fact that he was unable to work while in administrative confinement, he did not receive any incentive gain time during that period. Work opportunities for inmates in administrative confinement status are extremely limited. This is because of the security and manpower problems involved in providing adequate supervision of this category of inmate during a work detail. Rule 33-3.081, Florida Administrative Code, allows the placing of an inmate in administrative confinement then disciplinary or criminal charges are pending against him and his presence in the general prison population would present a danger to himself, to others, or to the security and order of the institution. It is also authorized when an investigation is pending and the inmate's presence in the prison population might tend to interfere with that investigation. If, for medical reasons, an inmate's remaining in the prison population would create a health or safety risk, administrative confinement is also authorized. Another reason justifying administrative confinement is when the inmate is alleged to have committed misconduct and there is concern that because of that, his safety is at risk. The rule does not provide any maximum length of time for administrative confinement and the reason for this is that the investigations supporting it are of varying complexity and take differing lengths of time. Petitioner and the other inmates who testified on his behalf all of whom have been in administrative confinement in the past, all denied that they had received the required informal hearing called for under the rule. At best, they were told by the officer placing them in administrative confinement generally why this action was being taken. However, they contend they were never given any opportunity to submit anything to a senior official or a classification officer and they are of the opinion that at no time was there an emergency situation involved. The impression that the inmates have is that a corrections officer can have an inmate confined or released for any reason whether there is adequate justification or basis for the action. Clifford Towbridge has been an inmate at UCI since December, 1983. When he was placed in administrative confinement he was advised of this fact by a corrections officer who told him to pack his things and who put him in administrative confinement status without telling him why. He contends he got no hearing but was ultimately told he was being confined because a confidential informant advised that his life was in danger. Approximately two to three weeks later, he was released when he signed a paper indicating that his life was not in danger. At no time was he told who had made the allegation against him and he was not given a hearing either before confinement or before release. Curtis Mangram had an experience with administrative confinement at his prior incarceration at Belle Glade Correctional Institution. At that time he was given no hearing nor was he brought before a review board. When he left administrative confinement at Belle Glade he was assigned to UCI and remained clean until August 4, 1984 when he was placed in administrative confinement there. It appears that his name was mentioned in connection with the rape of a prisoner and he was placed in administrative confinement for several weeks pending investigation of that incident. One day after his release he was again placed in administrative confinement for possession of contraband wine. He was given no hearing prior to being placed into administrative confinement nor was he initially given a reason for this action. However, he wrote several letters to officials within the DOC to determine why this action was taken. The first response he got indicated he was being placed in for evaluation but regardless of the reason, he is sure he was not given a hearing. On neither occasion of his being placed in administrative confinement, in his opinion, was there any emergency reason for precipitous action. From first hand and from what he has seen and heard, it is his opinion that prisoners are placed in administrative confinement solely on the uncorroborated allegations of other prisoners and when this happens, there is no hearing prior to she placement nor within a timely period thereafter. As was stated previously, the witness was placed in administrative confinement on August 4 and was released on August 28. At that time he was told the reason for him having been placed in administrative confinement (the alleged rape) was resolved. The following day, August 29, he was placed back in administrative confinement and was told by a corrections officer that the action was being taken because Lt. Dixon, an investigator, wanted him back in. Later on, Officer Ward, Dixon's assistant, read him his rights and asked him some questions after which the witness was returned to administrative confinement. The witness admits that he had the wine which he subsequently found out was the basis for his second administrative confinement but he was never punished for the wine nor was he ever charged with the rape. He was in administrative confinement for a total of four months at UCI and had he been punished for the unlawful possession of the wine, it is his opinion he would have been placed in disciplinary confinement for fifteen or thirty days, a period much shorter than the entire period of his administrative confinement. Inmate Edwin Paul has been placed in administrative confinement for investigative reasons twelve or thirteen times during the two and a half years he has been an inmate at UCI. He relates that when he is placed there, the corrections officer comes up to him and tells him to pack his things but never gives him a reason for this action. The response to his inquiry is always that someone will tell him. It is his experience that at UCI, regardless of what the rule requires, no review is done and the inmate is not told anything until he files a grievance. That generally takes approximately ninety days to resolve and during this time, the inmate is in administrative confinement earning no incentive gain time. According to Paul, his requests for information as to the reason for his status are met with various answers such as "you're a menace," "none of your business," or "I don't know." It is his opinion that administrative confinement can be imposed on an inmate at the whim of a correctional officer. He contends that in all of his periods of administrative confinement either no charges were preferred against him, or he was found not guilty of the allegation that was laid, but during all that period, he has not received any gain time that he would have earned had he not been placed in administrative confinement. This has affected his status in that had he not been placed in administrative confinement, his sentence would have been up after forty months confinement. Because of his inability to earn gain time, he is not serving the fiftieth month of his period of confinement. Petitioner was placed in administrative confinement on March 17, 1985. He was not then nor has he since that time been given an informal hearing by a correctional officer, he states. He claims he was placed in administrative confinement by a corrections officer - and was not given an opportunity to sign anything regarding this action. On this occasion he was in for two and a half months. In a prior period of administrative confinement, he claims he was not told why he was there officially. Only through the information given him by a friendly corrections officer two weeks after the fact was he advised why he was incarcerated. Never has a senior corrections officer ever held a hearing with him, he states, nor has he ever been told how long the investigation on which his administrative confinement status is based will take. He has not seen any investigative report nor has he even been given any assistance in finding out the reason for his status. Even a personal interview with the superintendent of UCI has not changed this process, he says. Reid and the other inmates who testified on his behalf all contend that the implementation of the rule regarding administrative confinement creates great stress for them because of, (1) the loss of incentive gain time, (2) the inability to get appropriate exercise, and (3) the impact that the status has on the ability to receive visitors, and all agree that being afforded a hearing or being told why the administrative confinement action was being taken would tend to reduce that stress. Petitioner admitted that he does not have much of a problem with the rule except for the fact that it does not put any time limit on the length of the investigation. His complaint is primarily with the way the rule is followed by UCI. Mr. Tabah, the classification specialist at UCI, related that there is no formal board hearing when inmates are placed in administrative confinement. The inmates' case is reviewed by the chief correctional officer and this review is termed a hearing. This action, however, is itself reviewed by the classification team within 72 hours of the hearing. At the inmates' hearing, a form DC4-318 is prepared by the chief correctional officer on which the reason for the administrative confinement action is listed. The bottom half of this form is subsequently filled out by the classification team during its review as to its concurrence or non-concurrence and the team's recommendation for action. The inmate is given a copy of this review and has an opportunity to make comment thereon. Both the recommendation of the team and the comments of the inmate, if any, are referred to the superintendent. Every inmate in administrative confinement is reviewed weekly. Each inmate is usually advised of the reason for his being placed in administrative confinement either at the time or immediately thereafter. Only in emergency cases can the inmate be placed in administrative confinement without review/hearing by the chief correctional officer. In that case, the hearing is held within forty-eight hours. Review of the files on both Mangram and Towbridge reveal that, as to Towbridge, the inmate was advised by the corrections officer placing him in administrative confinement on February 13, 1985 as to the reason therefor. The chief corrections officer approved the actions of the corrections officer thereafter and the following day, the classification team reviewed the action and furnished the inmate with a copy of their recommendation. As to Mangram, the records reflect that he was placed in administrative confinement on August 18, 1984. An informal hearing was held that same day and the action was reviewed by senior corrections officer Bryant at 4:00 P.M. the same day. Mr. Mangram was retained in administrative confinement because of the belief that the safety of the institution required it. It was felt that Mangram was a potentially violent inmate who posed a clear danger to others. As to Mr. Paul, the file reflects that the two times he was in administrative confinement he was advised of the reasons and given a hearing. As to Petitioner, the record reflects that on January 24, 1985 he was placed in administrative confinement and given the reasons therefor by corrections officer Brown. The reviewing corrections officer supervisor Bryant concurred.
The Issue Whether a proposed amendment to Rule 33-3.0081, Florida Administrative Code, constitutes an invalid exercise of delegated authority?
Findings Of Fact Standing. The Petitioner, William Van Poyck, and the Intervenor, Robert David Roy, are inmates in the custody of the Respondent, the Department of Corrections. The Petitioner and the Intervenor are subject to the rules of the Respondent. The evidence failed to prove that the Petitioner and Intervenor are, or have been, placed in administrative confinement by the Respondent. The Respondent. Section 944.09, Florida Statutes, requires that the Respondent, the Florida Department of Corrections, adopt rules governing the administration of the correctional system in Florida. Among other things, Section 944.09, Florida Statutes, requires that rules be adopted by the Respondent governing all aspects of the operation of the prison system in Florida. Rule 33-3.0081, Florida Administrative Code. Rule 33-3.0081, Florida Administrative Code, a rule of the Respondent, governs the placement of an inmate in "administrative confinement". "Administrative confinement" is "the removal of an inmate from the general inmate population for . . . " various specified reasons. Rule 33-3.0081(1), Florida Administrative Code. By letter dated September 27, 1990, the Respondent advised the Joint Administrative Procedures Committee (hereinafter referred to as the "Committee"), of proposed amendments to Rule 33-3.0081, Florida Administrative Code. Be letter dated November 5, 1990, M. Catherine Green, an attorney with the Committee, informed the Respondent that a review of the proposed amendments to Rule 33-3.0081, Florida Administrative Code, had been completed. Ms. Green also informed the Respondent of certain "technical errors" and "substantive errors" that she found with Rule 33-3.0081, Florida Administrative Code. Ms. Green indicated that a "substantive error" referred to "errors which will result in recommended objections to the committee unless they are eliminated prior to adoption." Among the "substantive errors" identified by Ms. Green, was a comment concerning the following portion of Rule 33-3.0081(3), Florida Administrative Code: (3) Placement in administrative confinement shall be for the shortest period of time necessary to accomplish the desired results. Ms. Green's comment concerning the portion of Rule 33-3.0081(3), Florida Administrative Code, quoted in finding of fact 9 was, in pertinent part, as follows: What does "for the shortest period of time necessary to accomplish the desired results" mean? This has the effect of not notifying the inmate of the length of time in which he will be in administrative confinement and the criteria to be considered in releasing him or her. The rule discusses criteria for placing inmates in administrative confinement, but sets no criteria other than "desired results" as to when an inmate shall be released. If the two criteria are the same, please make that clear. Another of the "substantive errors" identified by Ms. Green, was a comment concerning the following portion of Rule 33-3.0081(4)(a), Florida Administrative Code: (4)(a) An inmate may be placed in administrative confinement by the senior correctional officer after an informal hearing when no reasonable alternative exists. The reason for placement shall be explained to the inmate, and he shall be given an opportunity to present his views on the matter to the senior correctional officer. When the senior correctional officer places an inmate in administrative confinement, this action shall be documented on a Report . . ., including the reasons for the action and a summary of the inmate's comments or objections. The inmate may also submit a written statement. Rule 33-3.0081(4)(b), Florida Administrative Code, provides for review of the senior correctional officer's "informal hearing" and Rule 33-3.0081(4)(c), Florida Administrative Code, provides for a 48-hour delay in the "informal hearing" in case of certain emergencies. Ms. Green's comment concerning the portion of Rule 33-3.0081(4)(a), Florida Administrative Code, quoted in finding of fact 11 was, in pertinent part, as follows: Please provide a cross reference to the rules of procedure for an informal hearing. Does the review procedure conflict with provisions of Chapter 33-29, F.A.C.? Please clarify what the phrase "when no reasonable alternative exists" means in reference to an inmate's confinement after an informal hearing. . . . . In a letter dated January 23, 1991, the Respondent, through a Senior Attorney, responded to Ms. Green's comments. The following response to Ms. Green's comments concerning Rule 33- 3.0081(3), Florida Administrative Code, was made: The Department of Corrections will delete the phrase "for the shortest period of time necessary to accomplish the desired results" and replace it with "continue until the factors which created the need for protective management have been resolved". The Respondent subsequently proposed to amend Rule 33-3.0081(3), Florida Administrative Code, by deleting the phrase "for the shortest period of time necessary to accomplish the desired results" and replacing it with the phrase "continue until the factors which created the need for protective management have been resolved". The proposed amendment to Rule 33-3.0081(3), Florida Administrative Code, does not substantively change the circumstances under which an inmate placed in administrative confinement will be returned to the general inmate population. Under Rule 33-3.0081(3), Florida Administrative Code, prior to the proposed amendment, "the shortest time possible" occurred when the factors which necessitated placing an inmate in administrative confinement no longer applied. The proposed amendment merely clarifies when "the shortest time possible" has occurred. The following response to Ms. Green's comments concerning Rule 33- 3.0081(4)(a), Florida Administrative Code, was also made in the January 23, 1991, letter: The Department of Corrections will delete the phrase "an informal hearing" and insert "being advised of an incident or situation which prohibits the inmate from remaining in open population without endangering himself or others or compromising the security of the institution". The Respondent subsequently proposed to amend Rule 33-3.0081(4)(a), Florida Administrative Code, by deleting the terms "informal hearing" and replacing them with the following underlined language: (4)(a) An inmate may be placed in administrative confinement by the senior correctional officer after being advised of a situation or incident which prohibits the inmate from remaining in open population without endangering himself or others or compromising the security of the institution, if the situation cannot be resolved. The reason for placement shall be explained to the inmate, and he shall be given an opportunity to present his views on the matter to the senior correctional officer. When the senior correctional officer places an inmate in administrative confinement, this action shall be documented on a Report . . ., including the reasons for the action and a summary of the inmate's comments or objections. The inmate may also submit a written statement. . . . The proposed amendment to Rule 33-3.0081(4)(a), Florida Administrative Code, does not substantively change the manner in which an inmate is informed that he or she is being placed in administrative confinement. The "informal hearing" previously required in Rule 33-3.0081(4)(a), Florida Administrative Code, required no more than the proposed amendment provides for. By eliminating the terms "informal hearing" the proposed rule amendment eliminates any confusion as to whether some more formal process is to be followed by the Respondent in informing an inmate that he or she is being placed in administrative confinement. The Notice of Proposed Rulemaking which contained the proposed amendments at issue in this proceeding was subsequently filed by the Respondent with the Bureau of Administrative Code, for publication, and with the Committee. The Notice of Proposed Rulemaking included the following "purpose and effect" clause: The proposed amendments are needed in order to correct technical and substantive errors noted by the Joint Administrative Procedures Committee. The proposed amendments provide clarification of policies and procedures regarding administrative confinement and protective management. The purpose and effect clause is consistent with the substantive changes to Rule 33-3.0081(3) and (4)(a), Florida Administrative Code, at issue in this proceeding. The weight of the evidence failed to prove that the proposed amendments to Rule 33-3.0081, Florida Administrative Code, at issue in this proceeding are arbitrary or capricious. The weight of the evidence failed to prove that any of the suggestions concerning Rule 33-3.0081, Florida Administrative Code, made by Ms. Green were ever approved, adopted, or reviewed by the Committee. In fact, Ms. Green indicates in her letter that "substantive errors" she perceived would be recommended as objections to the Committee only if they were not eliminated prior to adoption. Since the "substantive errors" at issue in this proceeding were eliminated, they were apparently never recommended or considered by the Committee.
The Issue The issue is whether the certification as a correctional officer issued to Willie L. Tillman (Tillman) should be revoked or otherwise penalized based on the acts alleged in the Administrative Complaint.
Findings Of Fact Tillman is certified as a correctional officer by the Commission, having been issued certificate number C-3171 on October 7, 1977. At all times relevant to the charges, Tillman was employed by the Volusia County Department of Corrections (VCDC) as a correctional officer at the Daytona Beach Correctional Facility. In June of 1988, Tillman held the rank of corporal, a promotional rank. His chain of command ran from Sergeant (now Lieutenant) Fitts through Lieutenant (now Captain) Bolton, his shift commander. Tillman knew or should have known that he had a duty to immediately report any use of force against an inmate and to obtain medical attention for any inmate against whom force was used. This duty to immediately report such an incident and to seek medical attention for the inmate involved is important for the health of the inmate and for the protection of the correctional institution and correctional officer against unwarranted claims of injury. At all times material to these charges, the policy and rules of the VCDC, as taught to correctional officers, required that correctional officers avoid one-on-one physical confrontations with inmates and recommended that a correctional officer faced with a potentially hostile or aggressive inmate attempt to disengage himself from the confrontation, diffuse the threat through conversation if possible, and obtain assistance from other officers before approaching or making physical contact with the inmate. The only exception to this rule of disengagement is in the case of a sudden or spontaneous attack by an inmate. On June 22, 1988, Tillman, a very large and muscular man, was making a head count at about 11:00 p.m. Tillman thought that inmate George Hoover had squirted toothpaste on his back as he walked past Hoover's cell. Tillman told the officer who was working with him to open the cell. Tillman then entered the cell and struck Hoover in the jaw and face with a closed fist. Hoover fell on to his bunk. Tillman did not report the incident and he did not seek medical attention for Hoover. Tillman had no valid reason for his failure to report the incident and he was not excused from reporting the use of force that night before leaving the job site. Hoover requested medical attention, which brought the use of force to the attention of the VCDC. Hoover suffered a loosened tooth from being struck by Tillman. When confronted with the matter, Tillman said that he entered Hoover's cell to remove contraband, namely cups of water and coffee. Hoover assumed a boxing stance and Tillman struck him in response to that perceived aggression. Tillman's stories then and at hearing are simply unbelievable. The incident report that Tillman finally wrote said he removed contraband cups of water and coffee from the cell. The officer with Tillman that night never saw any cups removed. At hearing for the first time Tillman said that the contraband consisted of cups of urine and feces which added to the level of threat which he felt. Tillman's testimony in this regard is contrary to his own reports prepared in 1988 and is contrary to anything Tillman had said or reported before the hearing. As the trier of fact, the undersigned simply finds that Tillman was not truthful in his testimony on this and other matters. It is also not believed that Hoover, a small man weighing about 150 pounds, assumed an aggressive boxing stance with Tillman, a man about twice his size. From the evidence it can only be concluded that Tillman engaged in an unprovoked and unnecessary use of force by striking Hoover with his fist. Based on the rules, policies and procedures of the VCDC, Tillman should not have entered Hoover's cell in a one-on- one confrontation after Hoover squirted toothpaste on him. After he had entered the cell, Tillman should have withdrawn and disengaged from the situation to avoid a confrontation even if Hoover had assumed an aggressive stance. Finally, after the use of force occurred, Tillman should have reported it and should have sought medical attention for Hoover immediately following the incident and should not have left work that night without doing these things. Tillman was verbally counselled about the rules and policies related to disengagement and reporting of use of force. On October 14, 1988, while supervising a group of inmates returning from eating, Tillman became involved in a vocal argument with inmate William F. Elmore. Tillman repeatedly goaded Elmore to hit him, but Elmore attempted to withdraw from Tillman. Tillman hit Elmore in the jaw with his closed fist. Elmore attempted to walk away from Tillman, but Tillman pursued him and threw him up against a wall more than once. Elmore was between 5'7" and 5'10" and weighed between 165 and 180 pounds. Tillman claimed that Elmore approached him with raised hands in a semi-boxing stance. No other witness, either officer or inmate, mentioned any such aggressive approach or stance on the part of Elmore. One officer said that he thought that Elmore tried to kick Tillman. One inmate said that Elmore may have flinched or something, but that he did not see any aggressive posture or movement by Elmore. Tillman did not disengage or attempt to avoid the one- on-one confrontation with Elmore, even when Correctional Officer Zima called to Tillman to offer help. Instead, Tillman was aggressive and abrasive with Elmore. Tillman then over-reacted to the situation which he had provoked and used excessive force against Elmore. As a result of this incident, Tillman was recommended for termination, but he successfully appealed the termination and was instead suspended for ten days. Tillman was counseled that his interpretation of the use of force rules was erroneous and was told that when an inmate assumes an offensive posture such as a boxing stance, Tillman was not to strike the inmate. In the early morning of July 15, 1989, Tillman instructed Correctional Officer Trainee Anderson to open the cell door of inmate Michael P. Frascella, so that Frascella could clean up a mess he had made in and around his cell. Frascella was in an observation cell because of an earlier disturbance he had created. After cleaning up, Frascella was returning to his cell and noticed an apple on the desk. He reached for it and Tillman told him to put it back. Tillman then hit Frascella in the face with a closed fist. Frascella fell to the floor. Anderson heard the sound of the fall, looked over, and saw Frascella laying on the floor, glassy-eyed and bleeding from the mouth area. Tillman denies that he touched Frascella in any way and says he never saw Frascella on the floor or with blood on his face. This is why he says no use of force report was ever filed. Frascella's testimony is more credible regarding this incident than is that of Tillman. While it is clear that Frascella bears ill feelings toward Tillman because of the incident, his statements are more consistent with those of Anderson. Tillman clearly did not tell the truth regarding the incident with inmate Hoover and there is considerable doubt about his truthfulness regarding Elmore. There is no reason to believe that Tillman has been any more forthright about what happened with Frascella. Based on the demeanor and credibility of the witnesses, it is concluded that Frascella's version is the closest to the what actually happened that morning. Former inmate and trustee Dwight Jensen testified about an incident in which Tillman struck an inmate with no justification. While it cannot be determined whether that inmate was Frascella, the testimony of Jensen is probative regarding Tillman's moral character and suitability to retain his certification as a correctional officer. From Jensen's testimony it can only be concluded that on an occasion which may or may not have been the one involving Frascella, Tillman struck an inmate in the face and nose in retaliation for verbal abuse from that inmate. That inmate's nose was so badly injured that Jensen was required to mop up considerable blood from the floor. That inmate was provided with no medical attention because he was placed on a bus to Starke within a couple of hours after he was struck. Jensen was incarcerated from 1988 to March of 1990. Since Tillman was suspended following the incident with Frascella until his termination, it is further concluded that Jensen's testimony relates to the same time frame as that relevant to this complaint.
Recommendation Based upon the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Criminal Justice Standards and Training Commission enter a Final Order and therein revoke certificate no. C-3171 issued to Willie L. Tillman. DONE and ENTERED this 14th day of October, 1992, in Tallahassee, Florida. DIANE K. KIESLING Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 14th day of October, 1992. APPENDIX TO THE RECOMMENDED ORDER IN CASE NO. 92-3263 The following constitutes my specific rulings pursuant to Section 120.59(2), Florida Statutes, on the proposed findings of fact submitted in this case. Specific Rulings on Proposed Findings of Fact Submitted by Petitioner, Criminal Justice Standards and Training Commission Each of the following proposed findings of fact is adopted in substance as modified in the Recommended Order. The number in parentheses is the Finding of Fact which so adopts the proposed finding of fact: 1(1); 2(2); 3&4(3); 5(6); 6&7(4); 8(5); 9(6); 14&15(7); 23&24(16); 25&26(17); 27(18); 29(21); 30(22); 31&32(23); 33(24); 34&35(25); and 38(26). Proposed findings of fact 10-13, 16-22, 28, 36, and 37 are subordinate to the facts actually found in this Recommended Order. COPIES FURNISHED: John P. Booth Assistant General Counsel Florida Department of Law Enforcement Post Office Box 1489 Tallahassee, Florida 32302 Willie L. Tillman 2400 Spring Hollow Drive Orange City, Florida 32763 Jeffrey Long, Director Criminal Justice Standards and Training Commission Post Office Box 1489 Tallahassee, Florida 32302 James T. Moore, Commissioner Criminal Justice Standards and Training Commission Post Office Box 1489 Tallahassee, Florida 32302
Findings Of Fact Incorporated in Finding of Fact 1. Rejected as a Conclusion of Law and not a Finding of Fact. 3-4. Incorporated in Finding of Facts 2-4. Incorporated in Finding of Facts 9-10. Incorporated in Finding of Facts 5-6. Incorporated in Finding of Fact 7. Incorporated in Finding of Fact 11. Incorporated in Finding of Fact 12. Rejected as argument and not a Finding of Fact. COPIES FURNISHED: Stanley Blanding, #036207 Liz Cloud, Chief Mark Dingle, #073356 Bureau of Administrative Code William Roberts, #908378 1802 The Capitol Virgil Page, #073743 Tallahassee, Florida 32301 Union Correctional Institution P. O. Box 221 Raiford, Florida 32803 William Joel Keel, #060263 Carroll Webb, Exec. Director Union Correctional Institution Administrative Procedures P. O. Box 221 Committee Raiford, Florida 32083 120 Holland Building Tallahassee, Florida 32301 Julia Forrester, Esquire Assistant Attorney General Department of Legal Affairs The Capitol Tallahassee, Florida 32301 Louis A. Vargas, Esquire General Counsel Department of Corrections 1311 Winewood Boulevard Tallahassee, Florida 32301 Louie Wainwright Secretary Department of Corrections 1311 Winewood Boulevard Tallahassee, Florida 32301
Findings Of Fact On August 28, 1987, Respondent, David E. Hancock, was certified by the Criminal Justice Standards and Training Commission as a correctional officer, holding certificate #11-87-502-02. On March 4, 1988, Respondent, Floyd W. Winkle, was certified by the Criminal Justice Standards and Training Commission as a correctional officer, holding certificate #11-87-502-03. In March, 1989, Respondents were employed as correctional officers by the Corrections Corporation of America (CCA). CCA operates the county corrections facilities for Bay Counnty, Florida. Additionally, CCA is responsible for booking new arrestees into the jail facility. On March 11, 1989, Respondent Hancock was the supervisor of the night shift at the main jail facility in Bay County. Respondent Winkle was the booking officer. The evening of the 11th was a very heavy evening for arrests. The facility was understaffed for the numbers of arrests being processed. In fact, the holding cells, located in the basement of the jail, were full and female prisoners were being held in the interview rooms across the hall from the holding cells. Marcus Kitchens was brought to the jail in a highly intoxicated state. He was bleeding and exhibited lacerations and abrasions to his face and limbs. Mr. Kitchens was also in a very noisy and rowdy state. During the course of the evening, one of the female prisoners requested to use the restroom facilities. These facilities are located in the holding cells which were occupied by the male prisoners. The male prisoners were transfered to an interview room so that the female prisoner could use the restroom facility in the holding cell. The transfer was made by Officer Winkle. One of the inmates was Marcus Kitchens. He had not yet been officially booked into the jail. While transferring the male prisoners back to the holding cell Mr. Kitchens asked Officer Winkle for a blanket. For a number of valid security reasons jail policy does not permit a prisoner to have a blanket until the prisoner is officially booked into the facility and on his her her way to a more permanent cell. When Mr. Kitchens was told that he could not have a blanket he became violent and charged Officer Winkle, hitting the officer on the left side of face with his fist and knocking the officer's glasses off. Officer Winkle pushed Mr. Kitchens into the holding cell. Mr. Kitchens grabbed Officer Winkle by the shirt and pulled him into the holding cell with him. The two landed up against one of the walls of the holding cell and Mr. Kitchens hit Officer Winkle several more times in the chest and abdomen with his fist. While Officer Winkle was trying to block the blows, Mr. Kitchens hit Officer Winkle again on the left side of the face. Officer Winkle then grabbed Mr. Kitchens and put him on the floor. Officer Hancock heard the noise from the altercation and responded from another part of the basement area to the site of the altercation. By the time Officer Hancock arrived, Officer Winkle had Mr. Kitchens on the floor. Officer Winkle was sitting on top of Mr. Kitchens trying to subdue him. Officer Hancock stepped in between Officer Winkle and the inmate, put his knee into Mr. Kitchens chest, grasped the shoulder area and shoved Mr. Kitchens against the back wall of the holding cell. Officer Hancock inquired if Officer Winkle was alright. After Officer Winkle responded that he was, Officer Hancock told him to leave the cell. Officer Winkle left the cell and Officer Hancock released Mr. Kitchens from the wall. Mr. Kitchens began to charge Officer Hancock. Officer Hancock ordered him not to move and Mr. Kitchens sat back down on the floor. Officer Hancock left the cell and the door was locked. The entire altercation to the close of the cell door lasted a maximum of two and one-half minutes. It was while Respondents were in the holding cell with Mr. Kitchens that the alleged excessive use of force occurred by Officer Winkle banging Mr. Kitchens' head against the floor and hitting him three times on the side of the head with his fist after Mr. Kitchens had submitted to the officers. The use of excessive force was testified to by an officer who arrived from another part of the basement area after the altercation began and who could only have seen the last few seconds of the incident. The only testimony this officer gave regarding Officer Hancock was that while he was leaning against the cell wall he told Officer Winkle that Mr. Kitchens was "all his" after which Officer Winkle allegedly banged Mr. Kitchens' head on the floor and punched him on the side of the head. Contrary to this officer's testimony and corroborative of Respondents' testimony was the testimony of the nurse on duty at the jail facility. She did not see any excessive use of force and did not hear Officer Hancock make the statement referenced above while the officers were in the holding cell. She also testified that Mr. Kitchen's appeared to be struggling somewhat while he was on the floor. Officer Hancock testified that he told Officer Winkle Mr. Kitchens was "all his" after the officers had locked the door to the holding cell. Officer Hancock made the statement in response to Officer Winkle's complaint that he needed help in booking. The statement was meant to communicate to Officer Winkle that help would not be forthcoming and that he had to handle Mr. Kitchens during the booking process. Clearly, given the facts of this case, such a vague statement, regardless of where it was made, does not constitute clear and convincing evidence that Officer Hancock aided, abetted, counseled or procured any battery being effected against Mr. Kitchens. Moreover, this case boils down to a swearing match between the various parties and witnesses involved. On these facts and given the demeanor of the witnesses, such a swearing match does not constitute clear and convincing evidence that Respondents have failed to maintain the good moral character required of correctional officers. Additionally, given the fact that the Respondents were subdueing a violent inmate and the very short time span in which the alleged use of force occurred it is improbable that any excessive force was used which would reflect on the character of either Respondent. Therefore the Administrative Complaints against each Respondent should be dismissed. 1/
Recommendation Based on the foregoing findings of fact and conclusions of law, it is, RECOMMENDED: That the amended Administrative Complaints filed against David E. Hancock and Floyd W. Winkle be dismissed. DONE and ORDERED this 13th day of January, 1992, in Tallahassee, Florida. DIANE CLEAVINGER Hearing Officer Division of Administrative Hearings The Desoto Building 1230 Apalachee Parkway Tallahassee, FL 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 22nd day of January, 1992.
Findings Of Fact The Alachua County Detention and Corrections Department (Exhibit 9) consists of 50 full-time employees (Exhibit 17). Authorized personnel spaces include the Correctional Director, the Correctional Assistant Administrator, the Correctional Inmate Consultant, the Correctional Recreation and Education Consultant, a Correctional Officer V, a Correctional Officer IV, six Correctional Officers III, five Correctional Officers II, and thirty Correctional Officers I (see Exhibit 10). Also authorized are a Secretary III who is the secretary to the Director, three Food Service Employees and one Accounting Clerk I. Alachua County has a total of about 786 County employees, including constitutional officers such as the Sheriff, Clerk of the Circuit Court, Tax Appraiser, Tax Collector, Supervisor of Elections and the County Commission Staff. This figure includes 91 professional employees. If employees of constitutional officers were excluded from a single bargaining unit for the County, such a unit would consist of 360 employees. The County is under a unified pay plan for all county employees. It retains the services of a pay plan consultant who does an annual review of pay, job descriptions and duties of all county employees. It also has a unified classification plan and personnel regulations that govern salaries, work hours, vacation, sick leave, leaves of absence and the like (Exhibits 10,11). The County Administrator is the chief executive officer for the county and, with respect to the Department of Corrections, supervises basic policies and budgetary functions. The department budget is proposed by the Director of the Department, submitted to the County Administrator for review and corrections, and then approved by the County Commission. The Director implements the plan and can change line items only by permission of the County Administrator and the County Commission. The only history of prior collective bargaining in the county was recognition of the Sheriff's office on or about May, 1972. The Police Benevolent Association is the bargaining agent for that unit. The position of the County at this time is that it is a co-employer with the Sheriff as to that unit. The current contract with sworn personnel includes about 133 employees. The Police Benevolent Association declined to be included in a county-wide unit of county employees. Alachua County is the subject of special state legislation which permits it to manage funds allocated to constitutional officers such as the Sheriff, Clerk of Circuit Court, Tax Assessor, and Tax Collector for the county (Exhibits 12-15). The functions of the Corrections Department include the detention of persons awaiting criminal trial, care and housing of prisoners serving sentences, work release and school release programs, classification and diagnostic services, recommendations to the court for referrals to these programs and recommendations for diversionary programs. Unlike most counties, the Corrections Department does not operate within or under the office of the Sheriff. The Department is conducting a modern concept in rehabilitation of offenders through a variety of programs which are designed to re-orient prisoners for more useful lives. To this end, the department secures grants which enable it to fulfill some of these functions. In hiring personnel, it looks for those who have a high school degree and preferably some college work in the social services area. When forming the department in 1973, most of the employees hired came "off the street", although some came from the office of the Sheriff and from other county departments. Correctional Officers carry identification as Special Deputies which empowers them to detain people for corrections only. This status is unique to them. They wear a modified uniform consisting of a blazer, slacks and tie. Correctional Officers carry arms in transporting prisoners to and from court and in supervising their recreational activities outside the correctional facility. The department has tried to get away from a chain of command concept to lessen a law enforcement image. Although it has done away with military titles there are still some personnel who use military titles such as Sergeant and Lieutenant in addressing personnel. Employees of the department have their most continuing contacts with the Sheriff's office because they are in the same building and have similar interests in connection with county prisoners. The Correctional Director is responsible to the County Administrator for all activities, operations and functions of the department. His duties include fiscal, plant, manpower planning, management, organization, staff selection and supervision, policy formulation, the establishment of programs for the department, and for the operation and maintenance of the detention center. He alone has the authority to hire, discharge, promote or discipline personnel of the department. He formulates the budget which is submitted through the County Administrator of the County Commission. He is assisted in the hiring process by a panel which includes himself or the Assistant Administrator, another department employee and either the inmate consultant or a faculty member from the University of Florida. The Assistant Administrator assists the Director by making recommendations as to departmental policy, securing grant applications,. and formulating departmental programs. He also makes recommendations to the Director as to personnel matters and assists in fiscal matters. The Director holds periodic staff meetings at which the Correctional Officers IV and V usually attend. The Correctional Officer V is the Commander of the Detention Center and is thus responsible for direct supervision of all personnel and operations at that facility. He carries out operational policy established by the Director in the form of orders and memoranda. He makes budget recommendations to the Director as to necessary equipment but is not directly involved in the budget process. He makes recommendations to the Director concerning all personnel actions affecting the Detention Center, to include leaves, promotions or terminations. He exercises direct supervision over the Correctional Officer IV and the shift commanders (Correctional Officer III). The Correctional Officer IV is under the general supervision of the Detention Center commander and is responsible for supervision of all logistical and support services of the center. He also assists the Commander in maintaining communication and coordination among shift commanders. He serves as the Acting Commander in the absence of the Correctional Officer V. The Correctional Officers III have direct supervision of Correctional Officers I and II in the operation of the center and related programs. They serve as shift commanders for three shifts of 8 1/2 hours a day each. Correctional Officers I and II perform essentially the same duties which involve primary responsibility to maintain physical custody and control of prisoners within the detention facility and while transporting inmates. Their secondary responsibility is support of program goals through communication and observation of behavior and inmate attitude which is reported to the shift commander or treatment staff. The Correctional Officer II also assists in supervision and on the job training for new employees. In the absence of the shift commander, the Correctional Officer II becomes responsible for the functions of the Detention Center and supervision of correctional officers on duty on that shift. The Correctional Recreation and Education Consultant is preferably an ex-offender who initiates programs and activities for the prisoner population, including various sports and games, competitions among the inmates, and assists the Correctional Inmate Consultant. The Correctional Inmate Consultant is a member of the personal staff of the Director. It is his responsibility to spend great portions of his workday in direct contact with the inmate population and to advise the Director on matters pertaining to the well-being, health, sanitation and programming activities of the inmates. He assists individual inmates with their problems and makes recommendations to the director concerning work release, furloughs, extra "gain time" and, in certain instances, disciplinary matters. He attends all staff meetings except those involving departmental personnel and advises the Director on matters relating to policies of the department with reference to inmate treatment and control. He is an ex-inmate and, in general, advises on the institutional climate. The Food Service personnel are cooks who prepare food for the institution in the cafeteria. They report to the Correctional Officer IV. The Secretary III is the secretary to the director of the department who handles confidential matters for him, including meeting agendas, taking and transcribing dictation, minutes of meetings, conferences and other activities.
The Issue Whether Invitation to Negotiate No. 12/13-010, issued by Respondent for the operation and management of Bay Correctional Facility, Graceville Correctional Facility, and Moore Haven Correctional Facility, is contrary to Respondent's governing statutes, rules, or policies.
Findings Of Fact Parties/Interested Persons Petitioner, CCA, is a private corporation specializing in the design, construction, expansion, and management of correctional facilities. CCA currently operates 61 facilities for the United States federal government and state governments. Respondent, DMS, is authorized to contract for private correctional services under specified circumstances. As a prerequisite to entering into a contract for private correctional services, DMS must find the contract will result in a 7% cost savings to the State over public operation of a substantially similar facility. DOC, a non-party, currently operates 48 public correctional facilities and contracts with private vendors for operation of seven private correctional facilities. With respect to privatized facilities, DOC has the duty and responsibility to calculate the cost per inmate per day (per diem rate) for public operation of a substantially similar correctional facility. The per diem rate must be based on the costs of operating a correctional facility of a similar size, type, and location as the facility sought to be privatized. Brief Background Per Diem Workgroup The Florida Legislature first authorized private correctional facility operation in 1993, adopting the Correctional Privatization Act, chapter 957, Florida Statutes (the Act). As adopted, the Act included a cost-savings requirement: the State must find that private operation of a correctional facility would result in a savings of at least 7% over public provision of a similar facility. In 2001, the Legislature created the Prison Per-Diem Work Group, composed of the staffs of the Auditor General, Office of Program Policy Analysis and Government Accountability (OPPAGA), and the Appropriations Committee of the Florida Senate and of the House of Representatives (the Work Group). The Legislature directed the Work Group to convene, beginning in 2002 and each year thereafter, for the purpose of developing consensus per diem rates for privately operated facilities. See ch. 01-379, § 2, Laws of Fla. In 2002, the Work Group published a Report of Consensus Per Diem Rates (the Report). The Report included a set of Overall Per Diem Rates for each of the three main population types (adult male, youthful offender, and female), as well as Alternative Per Diem Rates and Program Per Diem Rates. The Overall Per Diem Rates represent an average daily operating cost of all publicly operated facilities. The Alternative Per Diem Rates exclude the costs of operating specialty facilities such as death row and work release, which are not operated by private vendors. The Program Per Diem Rates represent the average cost to provide educational and substance abuse programs to inmates within each of the three population groups. By way of example, the 2002 Work Group developed an Overall Per Diem Rate of $50.53 to operate an adult male correctional facility. The 2002 Work Group explained that the Alternative Per Diem Rates provided examples of adjustments that could be made to the Overall Per Diem Rates to facilitate a more direct comparison between public and private correctional facility costs. The Work Group made a location adjustment to remove the cost associated with a Competitive Area Differential paid to correctional officers in South Florida. Further, the Work Group made a series of size adjustments to reflect the extent to which public facilities of similar size to private facilities are above the location-adjusted average operating per diem. By way of example, the 2002 Work Group calculated an Alternative Per Diem Rate of $44.93 for operation of an adult male correctional facility, a location-adjusted rate of $44.83, and size-adjusted rates of $47.71 on the low end, to $57.60 on the high end. The 2002 Work Group did not adjust the calculated consensus per diem rates to account for cost differentials in private correctional facility operation such as credits for property tax payments, corporate income and sales tax payments, and payments to a maintenance reserve fund. The Report notes that such adjustments were outside the scope of the Work Group’s responsibility, which was limited to identifying public facility operation costs. In 2005, the Work Group convened again and developed consensus per diem rates utilizing the same methodology as used in 2002. The Work Group developed the following Per Diem Rates for operation of an adult male facility: an Overall Per Diem Rate of $51.90; an Alternative Per Diem Rate of $44.84; and Size-Adjusted Per Diem Rates of $51.26 on the low end, to $52.66 on the high end. The 2005 Report on Operating Per Diem Rates does not mention further adjustment of the Adjusted Per Diem Rates to account for cost differentials in private facility operations such as credits for property tax payments, corporate income and sales tax payments, and payments to a maintenance reserve fund. However, the Report does include a note that public correctional facilities realize economies of scale by operating above their design capacity, an advantage that private facilities cannot obtain. Private facilities are limited, by both contract and the standards of the American Correctional Association, to operation at no greater than their design capacity. The 2005 Report notes that the Work Group had not attempted to estimate the impact of economies of scale unavailable to private facilities. In 2006, the Legislature removed the requirement that the Work Group convene on a yearly basis and replaced it with convention upon the call of the Speaker of the House of Representatives and the President of the Senate. See ch. 06-32, § 4, Laws of Fla. 2010 Procurement In 2010, DMS rebid the contracts for Moore Haven and Graceville, which were previously operated by GEO Group, as well as the contract for Bay Correctional Facility, which was operated by CCA. CCA was awarded the contract to operate all three facilities. To prepare the 2010 ITN, DOC first selected public correctional facilities similar in size, type, and location to the private facilities which were the subject of the ITN. DOC selected the New River Correctional Institution as similar to Bay and Moore Haven, and Wakulla Correctional Institution as similar to Graceville. DOC separated the programming costs of those facilities from the security and indirect costs, arriving at the base per diem operating costs for the two comparable facilities. Next, DOC added in the costs for educational, health, and other programs based on the level of service required by the contract in the ITN. CCA Deputy Chief Development Officer Lucibeth Mayberry testified that she did not recall whether CCA was aware of the methodology used to calculate the per diem rates for the 2010 ITN. She explained that the per diem rates are the bottom line of any competitive correctional facility procurement, and the 2010 rates allowed CCA to put in a competitive bid. No direct evidence was introduced as to the advertised per diem rates included in the 2010 ITN. However, Ms. Mayberry testified that the current per diem rates by contract for Bay and Moore Haven are around $48.00, while that for Graceville is around $34.00. Post-2010 Cost Reductions Since 2010, DOC has significantly reduced its cost to operate Florida’s public correctional facilities. According to an April 2013 report by OPPAGA, in Fiscal Year (FY) 2011-2012, per diem rates for operation of adult male correctional facilities housing inmates similar to the private facilities decreased an average of over 8% from the prior year. The average per diem rate for operation of an adult male public correctional facility for FY 2011-2012 was $42.00. The DOC operating cost reductions are the result of the closure of several public facilities, including three adult male non-specialty facilities; consolidation of inmates from closed facilities; and workforce eliminations and reductions. OPAGGA concludes that the primary cause of the decrease in per diem rates was the reduction in the amount contributed by the State to employee retirement. OPAGGA estimates that the statewide requirement for employee to contribute 3% to their retirement, together with the State decrease to special risk retirement, resulted in a savings of $88 million to DOC. DOC has also reduced costs at public correctional facilities by changing its operations. The State maintains an 8% vacancy rate in correctional officer positions, allowing wardens flexibility to staff security posts according to highest priority on a daily basis, while leaving lower priority posts vacant. In FY 2011-2012, DOC began working its housing officers on 12-hour shifts, which allowed for further reduction in security costs. By consolidating inmates from closed facilities with those in operational facilities, DOC has realized an economy of scale in some facilities where more inmates are housed without increasing security costs. The 2010 contracts for operation of Bay, Moore Haven, and Graceville correctional facilities expire in 2013. In January 2013, DMS released the per diem rates for operation of similar facilities to be included in the ITN at issue. The published rates are 17% lower than the rates CCA is paid under the current contract to operate those facilities. Hence, the present controversy. The 2012 Per Diem Development Process Michael Weber, DMS Bureau Chief of Private Prison Monitoring, contacted DOC Deputy Secretary Michael Crews on September 21, 2012, to obtain “key information” from DOC to prepare a document with which to solicit vendors for private correctional facility services at Bay, Moore Haven and Graceville correctional institutions. Key information includes the type of inmate (i.e., male, female, or youth), the custody level (i.e., close, medium, minimum, or community), inmate programs to be offered (e.g., re-entry and education, substance abuse), and the medical profiles of inmates to be housed at each of the three facilities. On October 3, 2012, DOC Director of Institutions James Upchurch responded to DMS with a chart showing inmate type, custody, medical profiles, and programmatic profiles for each of the three facilities operating under the current contracts. DOC later notified DMS of adjustments in both custody and programmatic services for the Bay and Moore Haven facilities during the next contract period. Eventually, DOC decided against changing custody type of inmates housed at those facilities. On October 9, 2012, DOC clarified the need to include within the ITN program services for up to 18% psychological grade three (S3) inmates at Bay and Moore Haven. No changes were made to correctional services provided at the Graceville facility under the current contract. On October 10, 2012, DMS issued the ITN. As issued, responses to the ITN were due November 13, 2012, at 11:00 a.m., Eastern Standard Time. The ITN includes the proposed contract and requires that proposals must be 7% less than the DOC-calculated per diem rate to be considered responsive. However, the ITN as issued did not contain the per diem rate for facilities substantially similar to Moore Haven, Bay, and Graceville. On October 22, 2012, DOC Secretary Kenneth Tucker sent a letter to the Auditor General requesting an audit and certification of an attached set of spreadsheets calculating the per diem rates for public provision of correctional services at facilities comparable to Bay, Moore Haven, and Graceville. The per diem rate for each facility was formulated by DOC in three steps: First, DOC selected a comparable facility; broke out the operating costs by security, administration, and programmatic services; and deducted costs for programmatic services (education, substance abuse, and health services) at the comparable facility. This calculation yielded a per diem rate for the comparable facility based solely on security costs and indirect, or administrative, costs. This rate is referred to as the “above-the-line” number for purposes of interpreting the spreadsheets for each of the three facilities. The above-the-line per diem rate for each facility, as submitted to the Auditor General, was as follows: Bay and Moore Haven -- $41.76; Graceville -- $36.62. Second, DOC multiplied the operations per diem for the comparable facility by the contracted population number for each facility. This calculation yielded operational costs for each of the three contracted facilities. DOC then added to that figure the costs associated with providing the programmatic services requested for the inmate population at each of the three facilities based on the proposed contract. This step yielded the unadjusted operational costs for each facility. Third, DOC adjusted the total cost to account for cost savings realized by DOC through its policy of 12-hour shifts (which private providers cannot match), and deducted costs associated with work camps and work squads at the comparable facilities (private corrections providers do not operate work camps). The total costs to operate were adjusted to provide a per diem rate for operation at a private correctional facility that is comparable to operation at a public correctional facility. This step yielded the total adjusted operational cost for each facility. The total adjusted cost was divided by the contract population for each facility to arrive at the adjusted per diem rate for each of the three facilities, as follows: Bay -- $43.22; Moore Haven -- $42.38; Graceville -- $40.51. For each facility, the adjusted per diem rate was slightly higher than the “above-the-line” per diem rate. On October 26, 2012, DMS published on the State VBS a copy of the October 22, 2012, DOC letter to the Auditor General requesting certification of the per diem rates. CCA staff testified they were shocked by the low per diem rates that DOC requested the Auditor General to certify. The published per diem for Bay and Moore Haven was 17% lower than the per diem certified by the Auditor General for the 2010 procurement in which CCA was awarded the current contract. On October 31, 2012, Ms. Mayberry sent a letter to DMS outlining concerns with the proposed per diem rates in the DOC October 22, 2012, letter to the Auditor General. On November 1, 2012, Petitioner’s competitor, GEO Group, sent a letter to DMS raising similar concerns. By letter dated January 24, 2013, the Auditor General’s office notified the Speaker of the House of Representatives and the President of the Senate of its completion of the audit of the DOC per diem rate calculations. In the intervening period, DMS issued 10 Amendments to the ITN, the majority of which extended the deadline for Responses from the original deadline of November 13, 2012. The Auditor General’s letter reads in pertinent part: The Auditor General performed selected procedures to evaluate the 2011-12 fiscal year operating costs provided by the Department for the State-operated Holmes and Okeechobee Correctional Institutions that were identified by the Department as substantially similar to the privately- operated facilities. Operating per diems are primarily a function of costs and inmate population. * * * Based on the procedures performed, we concluded, pursuant to Section 957.07(1), Florida Statutes, that the 2011-12 fiscal year Holmes Correctional Institution operating per diem of $41.76 provided by the Department was reasonably consistent with the State’s accounting and budgeting records . . . . The Holmes Correctional Institution operating per diem of $41.76 is an appropriate amount to which necessary adjustment may be made for variations in Bay Correctional Facility and Moore Haven Correctional Facility operations. The letter proceeds with the same findings regarding the FY 2011-2012 operating per diem of $36.62 for Okeechobee Correctional Institution as “reasonably consistent with the State’s accounting and budgeting records” and “an appropriate amount to which necessary adjustment may be made for variations in the Graceville Correctional Facility operations.” As such, the Auditor General’s process evaluated only the “above-the-line” per diem rates in each of the DOC spreadsheets and certified those amounts as the starting point for an adjusted per diem rate for each of the contract facilities. On January 24, 2013, DMS posted the Auditor General’s letter as Amendment 11 to the ITN, as well as a spreadsheet for each of the three contract facilities titled “Public Per Diem with Adjustments.” There are two substantive differences between this publication and the October 22, 2012, spreadsheets provided to the Auditor General by DOC. First, the health care per diem rate was adjusted for both Bay and Moore Haven to account for increased health care costs to house up to 18% S3 inmates at those two facilities. Second, that change increased the adjusted per diem rates for the two facilities. As published on January 24, 2013, adjusted per diem rates for the contract facilities were as follows: Bay -- $43.76; Moore Haven -- $42.91; Graceville -- $41.05. Notably, DMS published at the bottom of the spreadsheet for the Bay Correctional Institution, “Respondents must submit a per diem bid for the Bay Correctional Facility that is no greater than $40.69 to be considered responsive.” The spreadsheets for Moore Haven and Graceville contain the same language specifically incorporating the adjusted per diem rate as a term of the ITN and require bids be 7% below the adjusted per diem rate to be considered responsive. On Monday, January 28, 2013, at approximately 5:30 p.m., DMS again posted Amendment 11 and noted as follows: On January 24, 2013, the Department posted on the VBS two changes regarding the above- mentioned competitive solicitation. However, Amendment 11 was not completely posted. As such, the Department hereby posts Amendment 11 in its entirety.[1/] Petitioner filed a notice of intent to protest the specifications of the ITN on January 30, 2013, and filed its Formal Bid Protest Petition on January 31, 2013. Petition and Issues CCA challenges the ITN on both procedural and substantive grounds. Procedurally, CCA alleges DMS is authorized to procure contracts for the operation of private correctional facilities only by Request for Proposal (RFP) pursuant to section 957.07, Florida Statutes. Procedural Challenge/Waiver DMS maintains CCA is precluded from challenging DMS’ choice to procure the private correctional institutional contracts by ITN rather than RFP. The ITN was issued on October 10, 2012, and no intent to protest was filed within 72 hours. DMS argues that the issue of method of procurement has been waived. DMS is correct, as more fully explained in the Conclusions of Law. In order to challenge DMS’ choice to procure private correctional facility operation through ITN rather than RFP, CCA should have filed a notice of intent to protest within 72 hours of DMS posting the ITN on October 10, 2012. Since CCA did not file a notice of intent to protest until January 28, 2013, that issue has been waived. DMS also alleges that CCA waived many of the issues contained in its Petition because CCA did not file notice of intent to protest particular specifications of the ITN within 72 hours of DMS posting the amendments which incorporated those specifications. DMS maintains that CCA is limited in its challenge to whether the per diem rate published on January 28, 2013, accurately accounts for the cost of housing S3 inmates at Bay and Moore Haven. DMS reasons that the only change between the per diem amount published on October 26, 2012, and that published on January 28, 2013, is the small adjustment made to account for S3 inmates and, therefore, it is the only issue timely raised by CCA. DMS’ position on this issue is not supported by the facts. The DOC letter to the Auditor General was not posted as an Amendment to the ITN; did not contain a notice of rights, pursuant to chapter 120.57(3), Florida Statutes; and was not incorporated into the ITN as a term thereof. Neither the above- the-line nor the below-the-line per diem rates had been reviewed or certified by the Auditor General on October 26, 2013, and the certification process was not complete. In fact, the certification process was not completed until January 24, 2013, some 90 days later. DMS represents that CCA’s corporate representative admitted at hearing that CCA could have filed a bid specification protest on October 26, 2012, in response to DMS posting the letter to the Auditor General. However, the testimony of Ms. Mayberry does not bear that out: Q: Was that a discussion that was had internally with regard to different options and vendor relationships about how that might change with filing a protest as opposed to sending a letter? A: At that time, I don’t believe we had -– we knew a protest was possible in Florida and we had filed an intent to protest before which we had withdrawn. But at that time –- we didn’t have a certified per diem. We thought this was going to be fixed. We thought that when we raised concerns, that would be addressed. So I am giving you information because I don’t honestly remember exactly –- I don’t think a protest –- a protest seemed premature to us at that point because we didn’t have certified per diems, as that wasn’t –- we didn’t have the real per diem at that point. We just had the letter from DOC, which we felt certain was going to be adjusted.[2/] Ms. Mayberry did not admit that CCA had a point of entry to challenge the per diem rates in the October 22, 2012, letter; instead she insisted that the rates were not final and a challenge would have been premature. Even if Ms. Mayberry had admitted that CCA could have challenged the posting on October 26, 2012, her opinion would not have been binding on the undersigned because it would have been a legal conclusion. Substantive Challenge Next, CCA challenges the per diem rates included in the ITN through Amendment 11 on the following bases: The per diem rates are not based on the costs associated with comparable publicly operated correctional facilities. CCA maintains DOC acted arbitrarily in selecting the comparable facilities. DOC erred in adjusting the base per diem rate to account for costs associated with programmatic services to be provided under the contract in the ITN. CCA maintains that some adjustments were too high, while others were too low. DOC erred by not including adjustments to the base per diem rate to account for savings realized by operational changes at public institutions which cannot be made by a private vendor. Finally, CCA argues that the overall accounting methodology utilized by DOC is flawed. In summary, CCA argues that the per diem rates for all three facilities are too low because DOC did not correctly choose substantially similar facilities as the bases for public per diem rates, and DOC did not accurately adjust the base per diem rates to fairly account for differences in public and private correctional facility operations. The Contract Facilities CCA challenges DOC’s selection of the Holmes Correctional Institution for comparison to Bay and Moore Haven because Holmes is not “substantially similar” as required by the governing statute. Likewise, CCA challenges the selection of Okeechobee Correctional Institution for comparison to Graceville because it is not “substantially similar.” Under the governing statute, DOC is charged with selecting a public correctional institution which is similar in “size, type, and location” to the facilities sought to be managed by a private correctional institution. Size equates with inmate population of a correctional facility. Both Bay and Moore Haven have a design capacity of 985 inmates. Graceville is a larger facility designed to house 1513 inmates. All three facilities are under contract to operate at design capacity. There are three types of general correctional facilities: adult male, youthful offender, and female. There are also a number of specialty type institutions in the correctional system, such as reception and medical centers, maximum security, death row, and mental health. Adult male facilities may house inmates at different custody levels (close, medium, minimum, and community) and with different health profiles (medical grades 1, 2, and 3; psychological grades 1, 2, and 3; wheelchair; and special needs). Inmates from different custody levels and health profiles may be housed together without changing the primary mission of the facility to a specialty institution. Bay, Moore Haven, and Graceville are all adult male facilities, contracted for similar custody levels. Under the ITN, Bay and Moore Haven may accept inmates of medium, minimum, and community custody levels. Both are currently serving 100% medium custody inmates. Graceville is designated to accept close, medium, minimum, and community custody inmates and currently serves 40% close custody inmates. The three facilities are also designated to accept inmates with similar health profiles. Under the ITN, Bay and Moore Haven will accept 84% medical grades 1 and 2, 16% medical grade 3, 82% psychological grades 1 and 2, 18% psychological grade 3, 2% wheelchair, and 6% special needs inmates. Graceville is designated to accept the same percentages of psychological grade inmates and wheelchair inmates, but may accept up to 5% special needs inmates and a small percentage of medical grade 4 inmates. Location refers to the geographic location of a facility. DOC divides correctional facilities regionally. Both Bay (Bay County) and Graceville (Jackson County) are in Region 1. Moore Haven (Glades County) is located in Region 3. For purposes of comparing correctional facility costs, location is significant when a facility is located in South Florida, where employees are paid a competitive area differential. Location is also a factor when an institution is remote from population centers, which may affect staffing and turnover rates. Substantially similar facilities James Upchurch, DOC Assistant Secretary for Institutions and Reentry, selected the public correctional facilities “substantially similar” to the three contract facilities for purposes of calculating the base per diem. Mr. Upchurch came to Florida as Chief of Security Operations for DOC in 1996 following 26 years in operation of public correctional facilities in Mississippi and Arizona. He served as a warden in three different Arizona correctional facilities, including a super max facility, and was a regional director for the State of Arizona as well. Mr. Upchurch was DOC Chief of Security Operations from 1996 until 2011, when, after a brief stint as warden at Franklin County Correctional Institution, he became DOC Director of Operations. In March 2012, Mr. Upchurch was promoted to Assistant Secretary of Institutions and Reentry and now supervises region directors, the deputy assistant secretary for institutions, and the deputy assistant secretary for reentry. Altogether, Mr. Upchurch has 17 years of experience in Florida’s correctional facility operations. After excluding the DOC specialty institutions, Mr. Upchurch identified two institutions similar to Bay and Moore Haven and two institutions similar to Graceville for further review. He asked Vicki Newsome, DOC Assistant Bureau Chief for Population Management and Classifications Services, to pull the facility profiles for comparison. Bay and Moore Haven In his initial analysis, Mr. Upchurch chose Holmes Correctional Facility and Lawtey Correctional Facility as comparable to Bay and Moore Haven and reviewed their facility profiles. Holmes, Bay, and Moore Haven are all located in Region 1 and house adult male inmates. Lawtey does not house S3 inmates and Holmes only houses one S3 inmate. Both Bay and Moore Haven will house up to 18% S3 inmates under the ITN. According to the data reviewed by Mr. Upchurch, Holmes houses 37% close custody inmates, while Lawtey houses no close custody inmates. Neither Bay nor Moore Haven is contracted to house close custody inmates. Holmes is not a stand-alone facility, but rather includes a work camp which is physically separated from the perimeter of the main facility. Lawtey is a stand-alone facility, as are Bay and Moore Haven. Bay and Moore Haven have similar layouts –- four large dorms housing between 250 and 400 inmates each, and one much smaller dorm housing a small number of segregated inmates. By comparison, Lawtey’s inmate population is spread among 10 dorms, one housing 200 inmates and the remainder housing roughly 80 inmates each. Much like Bay and Moore Haven, Holmes houses its population in a series of larger dorms, one housing 250 inmates, seven housing just under 150 inmates each, and one much smaller dorm housing around 60 segregated inmates. Lawtey is a faith- and character-based institution. Bay, Moore Haven, and Holmes are not faith- or character-based. For the 2010 procurement, DOC had chosen the New River facility as comparable, but that facility has since closed. Holmes and New River are 2 of 15 state correctional institutions built on a prototypical layout –- administration and support at the front of the compound, recreation wellness yard in the back, housing units in the middle, and a separate work camp on the grounds but physically separated from the perimeter of the main compound. In the final analysis, Mr. Upchurch selected Holmes as the facility most comparable to Bay and Moore Haven. He based this selection, in large part, on the fact that Holmes was so similar to the New River facility selected for the prior procurement. Mr. Upchurch ruled out Lawtey in his final analysis because it is a faith- and character-based institution, which he testified increases security costs. Further, the layout and dorm capacities of Lawtey are not as efficient as the larger dorms at Bay and Moore Haven. Mr. Upchurch did not verify that Lawtey actually had higher security per diems because it was faith-based. In fact, he explained that the only way to verify that mathematically would be to remove the faith- and character- based mission and compare the resultant costs with the prior costs. Identifying a public correctional institution substantially similar to Bay and Moore Haven is indeed a difficult task. At a contracted inmate population of 985 each, Bay and Moore Haven are significantly smaller than the average adult male public correctional facility. This was true in 2005 when the Per Diem Workgroup was convened to formulate a consensus per diem rate. This disparity in size has only increased in recent years as many public institutions have been closed and their populations consolidated. In FY 2011-2012, only 7 of the 30 public adult male facilities had an average daily population of fewer than 1,500 inmates. Both Lawtey and Holmes are among the seven. The populations of Lawtey and Holmes differ significantly, however. Holmes averaged 1,466 inmates per day in FY 2011-2012, while Lawtey averaged 805. The difference in population between Bay and Moore Haven and that of Lawtey is 185. The difference in population between Bay and Moore Haven and that of Holmes is 481. The evidence was uncontroverted that facility size is one of the most important variables in determining correctional facility costs. The larger the inmate population, the more security is needed. More security means more salaries and benefits. Mr. Upchurch selected Holmes as comparable to Bay and Moore Haven based on its similarity to New River, one of the same prototypes as Holmes, and the similar inmate housing patterns, which were known to him to require similar staffing patterns. Although Holmes has a work camp, which Bay and Moore Haven do not, Mr. Upchurch expected the security costs associated with the work camp (separate perimeter patrol and additional security staffing) would be removed from the per diem rate. Furthermore, Mr. Upchurch considered the security staffing requirements of Lawtey based on his experience not just in Florida, but in his entire 43-year career in public correctional facility operation. Mr. Upchurch’s decision to select Holmes as substantially similar to Bay and Moore Haven was not made without thought or reason or in an illogical manner. Graceville For Graceville, Mr. Upchurch narrowed the decision down to Everglades and Okeechobee correctional institutions, both adult male facilities in Region 4. Everglades and Graceville are similar in population size and inmate profiles. Both facilities house over 1500 inmates. Both house large percentages of close custody inmates (Everglades –- 54%; Graceville –- 42%), and both house S3 inmates, although at different percentages. Mr. Upchurch eliminated Everglades for two reasons. First, based on its location, the facility has experienced high staffing turnover, which has increased hiring and training costs. Second, Everglades has a higher percentage of S3 inmates (24%) than contracted for at Graceville (18%).3/ The evidence was uncontroverted that S3 inmates increase per diem rates because of the cost of psychotropic drugs administered to those inmates. Mr. Upchurch also testified that the presence of S3 inmates can increase security costs. S3 inmates have more disciplinary problems, are more spontaneous, and are more difficult to manage. Mr. Upchurch testified that when a large number of S3 inmates are housed together, they “feed off one another” and create more disturbance. When asked specifically what percentage of S3 inmates would create an increased security cost, Mr. Upchurch estimated around one-third of the population. The number of S3 inmates housed at Everglades does not rise to that level. Mr. Upchurch selected Okeechobee as the facility most substantially similar to Graceville for comparison. The facilities have similar inmate populations –- both house over 1500 inmates with high percentages of medical grades 1 and 2 inmates, similar numbers of special needs inmates, and no wheelchair inmates. However, as emphasized by CCA, Okeechobee serves no S3 inmates. Mr. Upchurch focused on the design efficiencies of the two facilities. Both Okeechobee and Graceville house a large number of inmates in a small number of dorms. The six “T building” dorms at Okeechobee house up to 230 inmates each. The four main dorms at Graceville house approximately 400 inmates each. This design is intentional and creates efficiencies in the officer-to-inmate ratio. Many of the other DOC facilities have multiple smaller “open bay” dorms with less efficient operation.4/ More inmates in fewer dorms equates with lower security costs. Mr. Upchurch also noted that both Okeechobee and Graceville are stand-alone facilities, meaning only one correctional facility is contained within the perimeter.5/ Upchurch testified that, where possible, it is preferable to compare the per diem rates of stand-alone facilities. Mr. Upchurch disagreed with DOC’s selection of the Wakulla Correctional Facility as comparable to Graceville for the 2010 procurement process. The Wakulla facility is actually three different institutions within one: Wakulla Correctional, Wakulla Annex, and Wakulla Work Camp.6/ The facility operates three separate perimeter security details, three separate control rooms, and three sets of security supervisors. Mr. Upchurch testified that he objected to the selection of Wakulla because no adjustment was made to the Wakulla security per diem rate in 2010 to account for the higher security per diem at Wakulla. Thus, he disagreed that Wakulla was comparable. CCA assigns error to Mr. Upchurch’s choice of Okeechobee over Everglades as comparable to Graceville. CCA highlights that Okeechobee houses no S3 inmates, and, therefore, does not incur costs associated with psychotropic drugs for those inmates. Further, CCA notes that between the two comparable facilities, Mr. Upchurch chose the one with the lower total per diem rate -- $33.23 at Okeechobee versus $45.82 at Everglades. The higher per diem rate at Everglades is a factor in both a higher security per diem and a higher health per diem than at Okeechobee. Everglades’ security per diem is $28.00 while Okeechobee’s is $23.99. Higher recruiting and training costs due to turnover likely account for that difference. The health per diem at Everglades is also higher -- $17.14 compared with $8.64 at Okeechobee. The treatment of 24% S3 inmates likely accounts for this higher rate. Mr. Upchurch was aware that the contract with Graceville required the facility to house up to 18% S3 inmates. He did not ignore that requirement in selecting Okeechobee over Everglades. Mr. Upchurch was aware of the process of adjusting the per diem rate of the selected comparable facility to account for the specific programs under the contract. The cost of housing S3 inmates at Graceville was accounted for in the adjustment process. Mr. Upchurch selected Okeechobee as substantially similar to Graceville based upon his significant knowledge regarding the operations of all the DOC facilities. The choice was informed by the size, type, and location of the facilities, as well as the physical layout, size of dorms, efficiencies of staffing, and similarity of inmate profiles. For FY 2011-2012, DOC operated 30 adult male facilities. Of those, 18 had an average daily inmate population of 1500 or higher, as does Graceville. Both Graceville and Okeechobee are stand-alone facilities housing large numbers of inmates in few dorms, which increases staffing efficiencies. Overall, the undersigned does not find that Mr. Upchurch’s choice of Okeechobee was arbitrary, capricious, or erroneous. CCA further assigns error to DOC’s selection of substantially similar facilities because DOC did not undertake a formal process or analytical exercise to select those facilities. It is true that Mr. Upchurch did not review documentation on all 48 DOC correctional facilities, or otherwise consult DOC records, prior to narrowing the choices to two facilities similar to Bay and Moore Haven and two facilities similar to Graceville. Mr. Upchurch relied upon his 17 years of experience in state correctional facility operations, including his knowledge of the facilities’ design, layout, staffing and programming. Once he narrowed the choices, he requested and reviewed the inmate profiles for comparable facilities to the private facilities. As such, his selections were not arbitrary or capricious. Errors Calculating Program Costs Having identified Holmes as substantially similar to Bay and Moore Haven, and Okeechobee as substantially similar to Graceville, DOC began with each facility’s base security per diem plus administrative costs, and multiplied that figure by the contracted population for each of the contracted facilities. To that base operational cost figure, DOC added costs for health services, educational, substance abuse, and behavioral/transition services based on the draft contract in the ITN. DOC program staff specializing in each area calculated the cost to provide the contracted services. Errors were made in those calculations which were admitted to at the final hearing. The health services per diem of $7.82 added to the Bay security per diem was in error. The correct rate is $8.28. As such, the per diem rate published in Amendment 11 for Bay was incorrect. The health services per diem for Graceville was calculated incorrectly as $12.46 rather than $12.56. As such, the per diem rate published in Amendment 11 for Graceville was incorrect. Next, DOC calculated the mental health programmatic costs associated with housing S3 inmates at Bay and Moore Haven as required by the ITN. CCA alleges DOC made an error in calculating that amount because it relied upon FY 2011-2012 pharmacy expenditure data to determine the amount spent on psychotropic drugs, rather than relying on the data from the state accounting system known as FLAIR. Mark Tallent, DOC Director of Budget and Finance, testified that the pharmacy data is a more accurate accounting of the actual amount DOC spent on psychotropic drugs than the FLAIR data. The state accounting system appropriated approximately $11 million for psychotropic drugs and the FLAIR data shows DOC spent over $6 million out of that category. However, Mr. Tallent testified that DOC paid bills for other types of drugs, such as infectious disease drugs, out of that category, so the number is inflated and unreliable as it relates to psychotropic drugs exclusively. He testified that the pharmacy system is more accurate because it correlates each individual prescription with an inmate at a particular facility, allowing for an accurate accounting of the institutional costs for each specific type of drug. Mr. Tallent’s testimony is accepted as credible and reliable. DOC did not err when it calculated the per diem cost of psychotropic drugs based on the figure of $5,045,018 from FY 2011-2012 pharmacy data. Errors in Additional Adjustments The governing statute requires DOC to “calculate all the cost components that determine the inmate per diem in correctional facilities of a substantially similar size, type, and location that are operated by the Department of Corrections, including administrative costs associated with central administration.” § 957.07(1), Fla. Stat. The statute also directs DOC to make some adjustments to account for the public nature of the operation. DOC must include in the per diem an equivalent cost of services that are provided to DOC by other governmental agencies at no direct cost to the agency. Id. Also, the statute requires DOC to include as a cost savings in the calculation of the per diem rate “reasonable projections of payments of any kind to the state or any political subdivision thereof for which the private entity would be liable because of its status as a private rather than public entity,” including corporate income and sales tax payments. § 957.07(2), Fla. Stat. DOC made a number of additional adjustments to account for operations unique to public correctional facilities to arrive at a per diem rate more comparable to that of a private facility. While all these adjustments are not required by statute, they are examined for their accuracy. 12-hour shifts DOC adjusted the per diem to account for the cost savings realized at Holmes and Okeechobee by operating housing security personnel on 12-hour shifts. In calculating the 12-hour shift adjustment, DOC failed to add back in the cost of providing security staff at the private facilities associated with covering the 4 hours essentially unmanned when the cost of the 12-hour shifts were removed. In other words, DOC deducted too much cost when making this adjustment. As such, the per diems published in Amendment 11 for Bay, Moore Haven, and Graceville were incorrect. Work Squads DOC also adjusted the per diem by backing out the costs associated with the work squads at Holmes. A correctional facility work squad may perform services such as landscaping, maintenance, or other jobs both on the facility grounds and “outside the fence.” DOC removed the costs associated with work squads under the mistaken impression that none of the private facilities operate work squads. However, Bay and Moore Haven operate work squads in the community, which require supervisory security personnel. As such, the per diem amount published in Amendment 11 for Bay and Moore Haven was incorrect. Work Camps Holmes operates a work camp on its grounds, although it is physically separate from the main unit. The work camp requires both separate perimeter security and supervisory security. DOC adjusted the per diem rate for Bay and Moore Haven to exclude the security costs attributable to the work camp at Holmes. CCA argues that DOC erred by deducting only the security costs attributable to the Holmes work camp, but not other costs associated with the inmate population at the work camp, since private correctional facilities do not operate work camps. Mr. Tallent testified there is no way to back out the costs associated with the work camp at Holmes, other than the salaries and benefits of the security officers, because it is the same budget entity as Holmes Correctional Institution and the costs cannot be separated. No evidence was presented regarding the specific costs CCA expected to be removed, or the amount of those costs. Given the accounting structure of the DOC system, and the uncontested fact that security costs are the driving factor in calculation of correctional facility per diem rates, the undersigned does not find that DOC erred in removal of only the security costs at Holmes. Additional Alleged Errors CCA assigns error to DOC for failure to make additional adjustments to the per diem rates in the ITN. 1. Utility service charge Moore Haven pays a monthly utility service charge of $25,000, which is extraordinarily high. This service charge was not disclosed to CCA by the predecessor operator, GEO Group, and CCA did not take it into account in preparing its response to the 2010 ITN. No evidence was presented to establish that this utility surcharge is paid by the operator of Moore Haven because of its status as a private rather than public entity. If it were, DOC would be required by law to include it as a cost savings when calculating the per diem rate. Without that evidence, the undersigned cannot find that DOC erred by not adjusting the per diem to account for it. DOC has offered to make an adjustment in the per diem to account for this service charge. However, DOC’s offer to make an adjustment during negotiations does not prove an error on its part. 2. Lapse Factor/Vacancy Rate Next, CCA argues DOC erred by not adjusting the per diem rate to account for the DOC “lapse factor.” Contradictory evidence was introduced as to the meaning of “lapse factor” and the related term “vacancy rate.” Based on the preponderance of the evidence, the lapse factor is the percentage of DOC security positions which are temporarily vacant due to normal turnover, during which time recruitment and training of new officers occurs. Mr. Upchurch testified that DOC generally runs a 3% lapse factor. A vacancy rate, on the other hand, is the percentage of positions which remain intentionally unfilled due to a hiring freeze or other cost-saving measure. DOC operates with roughly an 8% vacancy rate as part of its budget cutbacks. For the purpose of the contract sought via the ITN, a vacant position is defined to occur “when the employee assigned to that position has resigned, been terminated, or is reassigned to another position.”7/ The terms of the draft contract do not allow the private correctional facility operator to run a blanket vacancy rate. In fact, the operator will incur a vacancy deduction for positions not filled with permanent employees or contracted staff within 30 days after a position becomes vacant, unless a waiver has been granted.8/ Petitioner argues that DMS erred in not adjusting the per diem rate to account for operation of the public correctional facilities with across-the-board vacancies. DMS testified, and has apparently agreed, that such an adjustment would be fair to account for vacancy rates above the normal 3% lapse factor. Moreover, Petitioner argues that the adjustment should be high enough to account for vacancies in actual posts at comparable institutions. Each warden at each public correctional facility has the flexibility to leave positions, or posts, unfilled on a given day based on the security priority of the post. DOC classifies posts into level 1, 2, and 3 priority positions. Level 1 posts are critical to daily operation of a shift. Level 2 posts are essential to the daily normal operation of a facility and allow all activities and programs to be marginally staffed. Level 3 posts are necessary for long term normal operations. In order to fill a level 1 post, a warden may move to a level 1 post an officer assigned to a level 2 or 3 post for that day; limit non-critical activities, such as recreation or work squads; or pay overtime to fill the level 1 post. Level 3 posts are generally utilized prior to level 2 posts to fill level 1 vacancies. Jinanne West, CCA Senior Director of Financial Planning and Analysis, analyzed the security post charts and daily rosters for the Holmes and Okeechobee facilities. She found that for FY 2011-2012, Holmes had an average security post non-fill rate of 17%, with level 3 posts vacant 73% of the time and level 2 posts vacant 39% of the time. During the same time period, Okeechobee ran an average non-fill rate of 26% with level 3 posts vacant 94% of the time and level 2 posts vacant 72% of the time. CCA’s argument, however, assumes private facilities are required to staff their facilities exactly as public facilities do. The draft contract included as part of the ITN does not bear out that assumption. With respect to security staffing, the contract provides, in pertinent part, as follows: Security Staff Utilization: CONTRACTOR shall develop and implement Security staff utilization in accordance with DC policy and procedure that includes, but is not limited to the following: A table of organization for the security staff for the maximum inmate population for the Facility and the position qualifications, job descriptions, pay levels, number of persons per post, distribution by shift, and security staff to inmate ratio in each housing unit by shift. 5.28.6.2 A detailed Security Post Chart outlining how key functions/duties will be staffed. 6.3 PERSONNEL. * * * CONTRACTOR will provide the Department with a finalized staffing pattern prior to the Service Commencement Date. Positions will be staffed with qualified employees in accordance with the staffing pattern attached hereto as in [Exhibit , to be provided by the CONTRACTOR]. CONTRACTOR’S staffing pattern must be submitted and approved by the Contract Manager prior to the Service Commencement Date. Any modifications to the position requirements or the staffing pattern must be approved in writing by the Contract Manager. * * * Sufficient certified security staff shall be employed at all times to assure that all positions identified as critical complement on the approved staffing pattern, are manned, at all times, for each shift, unless a departure from the staffing pattern has been approved in writing by the Contract Manager. . . . CONTRACTOR shall be required to fill critical complement positions by using overtime or other qualified staff members to ensure that staffing levels do not decrease below the established critical complement. (emphasis added) The private contractor is charged with developing the security staffing pattern for its facility, including the job descriptions, pay levels, number of persons per post, distribution by shift, and security staff to inmate ratio per housing unit. While the contract may penalize the private operator for vacant positions left unfilled after 30 days, no evidence was introduced from which the undersigned can infer that private operation lends itself to any higher than normal lapse rate. It is illogical to count as a cost to the private operator the savings realized by public sector cutbacks. The Legislature intends to ensure more efficient private operation by including the 7% cost-saving requirements. CCA also argued that DOC has an advantage because it maintains high vacancies in individual posts at the level 2 and 3 positions, which private operators cannot do without incurring a vacancy deduction penalty. Again, the contract does not bear that out. The vacancy deduction is tied to vacancies of positions due to resignation, termination, or reassignment. There is no evidence from which to conclude that private operators are separately penalized by running vacancies in individual posts at an institution. In fact, the contract specifically provides for flexible staffing of the private correctional facility similar to that of the public facility –- filling critical complement posts at all times, authorizing the movement of employees from other posts and the use of overtime if necessary.9/ 3. Reception and Medical Center Cost Next, CCA argues that the per diem rates published in Amendment 11 are artificially low and should be further adjusted to account for health care administered to inmates at public reception and medical centers (RMCs). RMCs are public correctional facilities which conduct initial health screening of inmates at intake and may provide medical care to existing inmates as well. Inmates at public institutions may receive health care at RMCs, but the state pays for that health care out of a budget separate from the institution’s budget. In other words, public correctional facilities may send an inmate to an RMC for care and not pay for that care out of the facility’s budget. CCA argues that since it will be charged with the cost to treat inmates at an RMC, the per diem rate should account for that difference as a savings to the public correctional facility. What CCA fails to include in the discussion is the fact that a private correctional facility operator is authorized to use the RMC as a cost-saving measure. Private correctional facilities are required to provide health care, including emergency care, to its inmates offsite only when the onsite Chief Health Officer determines an inmate cannot be treated properly in the facility itself. Only then is the private facility authorized to seek offsite hospitalization or other offsite treatment. The vendor is solely responsible for the costs of the offsite treatment, including the security costs of treating or hospitalizing an inmate offsite. The transfer agreement authorizes the private correctional facility to use the RMC, when space is available, as an alternative to minimize security costs for offsite treatment of the private correctional facility’s inmates. Under these facts, the undersigned cannot find that DMS erred by not including an adjustment to the per diem rate to account for treatment costs of private correctional facility inmates at RMCs. 4. PILOT Fees Next, CCA argued that the published per diem rates are in error because they were not adjusted to account for the fees paid by the private correctional facility to the local government as Payments in Lieu of Taxes (PILOTs). A PILOT is made to compensate local governments for the tax revenue lost by virtue of the public correctional facility property being used for a governmental function. DOC does not pay property taxes or PILOT fees related to Holmes, and no such fees are included in the Holmes per diem rates. However, the Bay and Moore Haven facilities are subject to PILOT fees required to be paid to local governments. Such fees are deducted from payments due to private correctional facility operators pursuant to the ITN, and are paid directly to the local governments assessing such fees. Pursuant to section 957.07(2), Florida Statutes, [r]easonable projections of payments of any kind to the state or any political subdivision thereof for which the private entity would be liable because of its status as private rather than a public entity, including, but not limited to, corporate income and sales tax payments, shall be included as cost savings in all such determinations. PILOT fee payments for Bay and Moore Haven are clearly included within the definition of section 957.07(2), Florida Statutes. Accordingly, PILOT fee payments for Bay and Moore Haven should have been included as an adjustment in the Amendment 11 per diem rate spreadsheets. Because PILOT fees were not included in the per diem rates published in Amendment 11 for Bay and Moore Haven, the rates were incorrect. 5. Major Maintenance and Repair Fund The ITN requires payments to be made by private correctional facility operators to the Major Maintenance and Repair Fund (MMRF). MMRF monies are used by the private facilities for maintenance, repairs, and renovations. Payments to the MMRF are deducted by DMS from payments due to private correctional facility operators, thereby reducing the per diem rate paid to private contractors. CCA argues that the per diem rates published in Amendment 11 are erroneous since those rates were not adjusted for MMRF payments. However, if the entire MMRF amount were credited to the private correctional facility, the per diem would not include any costs associated with regular repairs, maintenance, or other facility improvements. The amount paid into the MMRF is returned to the private correctional facility when repairs and maintenance are needed and conducted. There may be better ways to account for the maintenance costs of the private correctional facilities, but the undersigned finds no error in the per diem rate calculation on that basis. 6. Fleet Payments CCA contends the per diem rates should be adjusted to account for the requirement that the private correctional facility acquire a vehicle fleet for each of the three facilities, and that DMS erred in excluding the vehicle fleet costs for Holmes and Okeechobee when calculating the per diem rates. In calculating per diem rates, DMS excluded the one- time fleet cost of $573,986 associated with the purchase of the State vehicle fleet to operate the comparable public correctional facilities. The uncontroverted testimony of Mr. Tallent was that those costs were excluded because the fleets were acquired at the time the Holmes and Okeechobee facilities were first constructed. For example, the Holmes fleet was acquired 24 years ago. Because vehicle costs have changed dramatically during the intervening years, any adjustment to account for fleet cost would be insignificant. Additionally, Mr. Tallent testified that adjusting the per diem rate to account for the fleet charge would provide a windfall to a company, such as CCA, which was currently operating one of the facilities if it was awarded the contract again. At one point, CCA expressed that they were not actually concerned with whether the fleet acquisition cost had been incorporated into the per diem, but rather whether ongoing maintenance costs were included.10/ Mr. Tallent’s testimony was uncontroverted that the operating per diem of the public facilities includes all vehicle maintenance and fuel costs.11/ As such, the undersigned finds that DMS did not exclude vehicle fleet maintenance and fuel costs. The ITN requires private correctional facility operators to provide a fleet of vehicles for use at the Bay, Graceville, and Moore Haven facilities.12/ Given the greater weight of the evidence, the undersigned finds that excluding the fleet costs from the per diem rates incorporated as Amendment 11 was not erroneous. 7. Economies of Scale Last, CCA argues that the per diem rates should be adjusted to account for the economies of scale realized at Holmes and Okeechobee because these facilities are operated above design capacity. CCA maintains this adjustment is necessary since Bay, Moore Haven, and Graceville may not exceed design capacity under the contract. Mr. Upchurch agreed that an economies of scale adjustment would be appropriate if a reasonable way to calculate that adjustment could be determined. The 2005 Per Diem Workgroup was convened to establish per diem operating rates for private correctional facilities which would be comparable to operation of public facilities. The report provides, “[t]he workgroup has not attempted to estimate the impact of economies of scale that are not available to private facilities. The workgroup, however, was provided with two estimates ranging from $6.66 per day from the Auditor General’s office to $7.10 per day from Geo Group.”13/ Although the Workgroup report refers to the Auditor General's estimate as an attachment thereto, the estimate was not attached to the report introduced into evidence. Further, no testimony was presented relating to whether the estimates from either the Auditor General or GEO Group were reasonable or otherwise reliable. Given the lack of evidence on whether, and by what methodology, an economies of scale adjustment could be calculated, the undersigned does not find that DMS erred by excluding an adjustment for economies of scale. Accounting Error Jinanne West is CCA’s Senior Director for Financial Planning and Analysis. Ms. West has a master’s degree in accounting and is a certified public accountant. Prior to joining CCA, Ms. West worked for Arthur Andersen for three years, and then taught college accounting. Ms. West evaluated the spreadsheets used to calculate the public comparable per diem rates for Bay, Moore Haven, and Graceville and found fundamental accounting errors. To determine DOC’s per diem cost to operate the Bay and Moore Haven facilities, the Amendment 11 per diem rate spreadsheets divided Holmes’ operating costs by its average inmate population of 1,466 to arrive at a per diem rate, but then multiplied the per diem rate by the Bay and Moore Haven inmate populations of 985 to determine the daily costs associated with programming at those facilities. As a result, all operating costs attributable to Holmes were reduced by 33% (1,466 minus 985 divided by 1,466) to arrive at DOC’s projected operating costs to operate a 985-bed facility similar to Holmes. DOC then deducted from the remaining 67% of the Holmes operating costs 100% of the Holmes costs related to Holmes work squads and Holmes work camp staff, and additionally deducted 100% of the savings expected at Holmes due to the transition to 12-hour shifts. However, costs attributable to Holmes work squads and Holmes work camp staff and savings attributable to the 12-hour shift adjustment had already been reduced by 33% in the Amendment 11 per diem rate spreadsheets, given the difference in population between Holmes and the Bay and Moore Haven facilities. By deducting 100% of these costs and expected savings from the remaining 67% of the Holmes operating costs, DOC in effect incorrectly deducted 133% of Holmes’ costs and anticipated savings from the per diem rates. A similar error was found in the spreadsheet for Graceville. The inmate population at Okeechobee is slightly smaller than that at Graceville, leading to erroneous adjustments to the per diem for program costs and adjustments made to account for operational differences at Okeechobee. Due to this error in accounting methodology, the per diem rates published in Amendment 11 for Bay, Moore Haven, and Graceville were incorrect.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED: That Respondent, Department of Management Services, enter a final order adopting the Findings of Fact and Conclusions of Law set forth herein, and withdraw ITN 12/13-010 for the Operation and Management of Bay Correctional Facility, Graceville Correctional Facility, and Moore Haven Correctional Facility. DONE AND ENTERED this 12th day of July, 2013, in Tallahassee, Leon County, Florida. S SUZANNE VAN WYK Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 12th day of July, 2013.
The Issue Did Respondent commit the offense alleged in the Administrative Complaint and, if so, should Respondent's Correction Certificate No. 101468 be revoked, suspended, or otherwise disciplined?
Findings Of Fact Upon consideration of the oral and documentary evidence adduced at the hearing, the following relevant findings of fact are made: At all times material to this proceeding, Respondent Beverly A. Morris was a certified correctional officer, having been certified by the Criminal Justice Standards Training Commission on October 13, 1986, and issued Correctional Certificate No. 101468. At all times material to this proceeding, Respondent was employed by the DeSoto Correctional Institution. On October 20, 1996, Respondent was assigned as supervisor in "A" Dormitory at the DeSoto Correctional Institution. On October 20, 1996, Inmate Richard Lloyd was assigned to, and a resident of, "H" Dormitory at the DeSoto Correctional Institution. At all times material to this proceeding, Correctional Officer Mark McFry was employed in security with the DeSoto Correctional Institution. On October 20, 1996, Officer McFry was assigned to east side patrol on the perimeter road. On October 20, 1996, between the hours of 6:00 p.m. and 7:30 p.m., Officer McFry observed Respondent with Inmate Richard Lloyd. During this same period of time, Officer McFry also observed Respondent repeatedly touch Inmate Richard Lloyd by rubbing her hand on his stomach, chest, and back. Officer McFry did not report the incident immediately but waited until October 25, 1996, some five days later to report the incident. At all times material to this proceeding, Officer Richard Wuest was employed in security with the DeSoto Correctional Institution. On October 20, 1996, Officer Wuest was assigned to west side patrol on the perimeter road. On October 20, 1996, between the hours of 6:00 p.m. and 7:30 p.m., Officer Wuest observed Respondent with Inmate Richard Lloyd. During this same period of time on October 20, 1996, Officer Wuest also observed Respondent repeatedly touch Inmate Lloyd by rubbing her hand on his stomach, chest, and back. Officer Wuest did not report the incident but was named as a witness in Officer McFry's report. There is insufficient evidence to show that Respondent advised Inmate Lloyd that she was not going to take a polygraph, notwithstanding the testimony of Darron Duval which I find lacks credibility. Subsequent to this incident, Inmate Lloyd was transferred from DeSoto Correction Institution to Hardee Correctional Institution. Respondent wrote Inmate Lloyd a letter dated July 7, 1997, and enclosed a photograph of herself and her daughter which was intercepted by the officials at Hardee Correctional Institution. There was no evidence that any other prior violation had been committed by the Respondent or that any other prior disciplinary action had been taken against the Respondent by the Commission. There was no evidence presented as to what, if any, disciplinary action had been taken against the Respondent for this incident by the DeSoto Correctional Institution.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, and a review of the aggravating and mitigating circumstances set out in Rule 11B-27.005(6), Florida Administrative Code, it is recommended that the Commission suspend Respondent's Correctional Certificate No. 101468 for a period of one year and, upon being reinstated, that Respondent be placed on probationary status for a period of six months subject to terms and conditions imposed by the Commission. DONE AND ENTERED this 15th day of May, 1998, in Tallahassee, Leon County, Florida. _ WILLIAM R. CAVE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6947 Filed with the Clerk of the Division of Administrative Hearings this 15th day of May, 1998. COPIES FURNISHED: A. Leon Lowry, II, Director Division of Criminal Justice Standards and Training Department of Law Enforcement Post Office Box 1489 Tallahassee, Florida 32302-1489 Michael Ramage General Counsel Department of Law Enforcement Post Office Box 1489 Tallahassee, Florida 32302-1489 Karen D. Simmons Assistant General Counsel Department of Law Enforcement Post Office Box 1489 Tallahassee, Florida 32302-1489 Beverly A. Morris 1811 Southwest Hendry Street Arcadia, Florida 34266
