The Issue The issues in this case are whether Respondent violated section 409.913 and applicable Medicaid rules by failing to document that three of its employees had all required trainings and by failing to provide daily resident attendance logs, as alleged in Petitioner's Sanction Notice, and, if so, the penalty that should be imposed.
Findings Of Fact The Parties Petitioner, Agency for Health Care Administration, is the state agency responsible for administering the Florida Medicaid Program pursuant to chapter 409. Petitioner's duties include operating a program to oversee the activities of Medicaid recipients, providers and their representatives, to ensure that fraudulent and abusive behavior and neglect of recipients occur to the minimum extent possible, and to recover overpayments and impose sanctions as appropriate. § 409.913(1), Fla. Stat. Respondent, Merry Star, Inc., is a Medicaid provider providing home-based and community-based services to the developmentally disabled in a residential rehabilitation setting. Respondent has been enrolled as a Medicaid provider since 2004. Currently, Respondent's facility has six clients. Petitioner's Inspection of Respondent's Facility On June 2, 2011, a team from Petitioner's Inspector General's Office, Bureau of Medicaid Program Integrity ("MPI"), consisting of Ms. Ribera, Ms. Solomon, and another employee, conducted an unannounced on-site inspection of Respondent's facility to review Respondent's employee records and resident files for compliance with applicable Medicaid program requirements. Specifically, the team reviewed the records of four of Respondent's employees to determine whether Respondent documented that the employees received trainings in Core Competency, HIV/AIDS, Infection Control, and Cardiopulmonary Resuscitation, as required by the Florida Medicaid Developmental Disabilities Waiver Coverage and Limitations Handbook, May 2010 ("Handbook").3/ The team also reviewed the employee records to determine whether Respondent documented that its employees had undergone the level 2 security background screening required for employment at Respondent's facility.4/ The team also reviewed Respondent's residents' files to determine whether Respondent complied with the Medicaid services rendition documentation requirements established in the Handbook. Employee Records The team determined that Respondent's records did not contain documentation showing that employee Sammy Bruton had undergone level 2 security background screening. Ms. Deravile testified that Mr. Bruton had undergone level 2 security background screening in 2009. She acknowledged that this documentation was not in Respondent's files when Petitioner conducted the inspection, and that Respondent did not provide the documentation to Petitioner at any time before the hearing. She provided documentation of this screening as a late-filed exhibit at the hearing.5/ The team also determined that the files lacked documentation showing that employee Aniece Guillaume was trained in Core Competency, HIV/AIDS, and Infection Control, and documentation showing that employee Willio Deravile was trained in First Aid, Health and Well-being, and Infection Control. Ms. Deravile disputed that the documentation showing Ms. Guillaume's HIV/AIDS training was not in the file, but conceded that at the time of the inspection, Ms. Guillaume's Core Competency Training was not current, and Mr. Deravile's First Aid Training and Infection Control Training were not current. Accordingly, Respondent's employee files did not contain the required documentation of these trainings.6/ Residents' Daily Attendance Logs The team inspected Respondent's residents' files to verify whether the residents were present at the facility each day to receive the services for which Respondent billed the Medicaid program. The team determined that Respondent's files did not contain any completed daily attendance logs showing that the residents actually had been present at the facility on the days for which Respondent had billed. Ms. Ribera testified, and Ms. Deravile confirmed, that Respondent subsequently provided the completed daily attendance logs to Petitioner. Ms. Deravile acknowledged that these logs were completed after the inspection, rather than contemporaneously with Respondent's rendition of the services. However, she testified that she did not realize that daily attendance logs were required to be completed for each resident, and that Respondent instead kept daily Medication Administration Records ("MARs") and Individual Daily Health and Safety Records ("IDHSRs") for each resident. MARs are forms on which Respondent records all medications given to its residents, at the time the medication is given, on a daily basis. IDHSRs are forms on which Respondent records specific information, such as liquid and food intake and other personal information, for each resident on a daily basis.7/ Ms. Deravile posited that because the MARs and IDHSRs were completed contemporaneously with rendition of services on a daily basis, they demonstrated that the residents were in attendance at Respondent's facility on a daily basis, and therefore functioned as daily attendance logs. Ms. Deravile testified that Respondent completed and submitted the daily attendance logs to Petitioner after the inspection because she had learned, during the inspection, that Petitioner required such logs to be kept. She used the information in the MARs and IDHSRs to complete the daily attendance logs provided to Petitioner. Ms. Deravile acknowledged that she did not provide the MARs or IDHSRs to Petitioner during the inspection or at any time prior to the hearing. Petitioner's rules, including the Handbook, do not prescribe a particular form that must be used as a daily attendance log. Petitioner does not provide a specific form to providers for use as a daily attendance log. The undisputed evidence established that Respondent had not previously been charged with, or been determined to have committed, any violation of Medicaid law.
Recommendation Based on the foregoing Findings of Fact and Conclusions of law, it is hereby RECOMMENDED that pursuant to Florida Administrative Code Rule 59G-9.070(7)(e), Respondent should be fined a total of $4000 for four first offense violations of Florida's Medicaid laws. DONE AND ENTERED this 26th day of January, 2012, in Tallahassee, Leon County, Florida. S Cathy M. Sellers Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 26th day of January, 2012.
Findings Of Fact Petitioner is an existing Medicaid provider. Specifically, Petitioner provides support coordination services to the developmentally disabled under the Development Services/Home and Community Based Services waiver support coordination program (Program). Petitioner has been a Program provider since 1993. The purpose of the Program is to prevent the institutionalization of developmentally disabled persons through the development of community supports and services. Florida and the federal government fund the Program, in accordance with the provisions of Title 42, Code of Federal Regulations, Sections 440.180 and 441. Traditionally, Respondent has been the primary agency in Florida responsible for discharging Florida's responsibilities under the Program. Chapters 96-387 and 95-393, Laws of Florida, transferred certain responsibilities under Medicaid from Respondent to the Agency for Health Care Administration. However, the Division of Developmental Services (Division), which is part of Respondent, continues to develop substantive policy under the Program. Under Section 393.001(9), Florida Statutes (1995), Respondent, primarily through the Division, receives and administers federal and state funds for the developmental disabilities program established under state and federal law. As a Program provider, Petitioner received a memorandum dated May 5, 1995, requiring that Petitioner execute a revised Medicaid provider agreement and waiver support assurances to continue to participate in the Medicaid program after July 1, 1996, as a provider of services in the Program. The memorandum warns that it serves as the required 30-day notice of termination of the existing agreement if Petitioner fails to sign and return the revised documents by the deadline. Petitioner signed and returned the revised documents by the deadline to continue to participate under the Program. The documents are a Medicaid support agreement, waiver support assurances, and an "HRS Developmental Services Process Monitoring Instrument Waiver Support Coordination May 10, 1996 Version" (Monitoring Instrument), of which the waiver support assurances are a part. This order refers to all of the revised documents collectively as the Revised Documents. Respondent has required all persons seeking to provide services under the Program to sign and deliver the Revised Documents. The Revised Documents contain different provisions from their predecessors in effect prior to July 1, 1996. The Medicaid provider agreement sets forth the general provisions governing Respondent and each provider under the Medicaid program. Many, though not all of these provisions, are the same as provisions of Section 409.907, Florida Statutes. The record does not demonstrate to what extent the contract provisions not found within Section 409.907 are the same as provisions of other state or federal statutes, rules and regulations, or case law. The record also does not demonstrate if variations between contract provisions and provisions of Section 409.907 are substantial. The revisions to the waiver support assurances, to which Petitioner objects, pertain to quality assurance. The monitoring instrument states, at page 3: Rather than continuing past policies of focusing state quality assurance efforts solely on traditional monitoring activities, [D]evelopmental [S]ervices is seeking to transform its current quality assurance system to one which elicits valued outcomes for the individuals served in conjunction with the overall service delivery system processes contributing to the achievement of these individualized outcomes. This process will lead to an enhanced system of quality assurance known as quality improvement. Toward this end, the monitoring instrument explains, at page 4: Around December 1993, a task force of providers, central office staff, program administrators and direct services staff was convened for the purpose of revisioning [sic] the traditional [D]evelopmental [S]ervices quality assurance system. . . . We believe the quality enhanced monitoring system described in this work book is the first step in moving development services toward a revisioned [sic] system of measuring quality. The Monitoring Instrument states the nature of the monitoring process, the requirements of self-assessment and recertification, the protocol for onsite monitoring by the Division, and the conditions for termination of a provider's services.
Findings Of Fact Petitioner, Little Roy Taxi Service (Richards), formerly known as Roy Richards, Cotton Club Taxi, received a Medicaid transportation provider number in May, 1993. Respondent, Agency for Health Care Administration (AHCA) is the state agency responsible for administering the Florida Medicaid program. By letter dated April 11, 1995, Respondent, Agency for Health Care Administration (AHCA), advised Richards that Medicaid Transportation Services was in the process of becoming a part of the coordinated transportation disadvantaged program in Palm Beach County. Richards was advised that under the coordinated system, the operators of the transportation services would have to meet certain insurance, licensing, safety inspection, and driver drug-testing requirements. By certified letter dated May 11, 1995, AHCA notified Richards that he must enroll as a Medicaid provider in order to maintain his eligibility to participate in the Medicaid program. In order to re-enroll, Richards had to provide the following documents within 30 days of his receipt of the letter: A completed, signed and dated application. A signed and dated Non-Institutional Agreement. Proof of insurance coverage of at least $100,000 per person and $300,000 per incident for all vehicles, whether owned by your company or subcontracted by you. Copies of current state, county, and municipal licensing documents for each vehicle and driver for all cities, counties, and towns in which you will provide "pick-up" services. Blank copies of the application and Non-Institutional Agreement were attached to the letter. The receipts for the certified mail indicate that the May 11, 1995, letter was mailed to Richards on June 20, 1995, and delivered to him on June 21, 1995. In the meantime, Richards had informed AHCA that he had not received his re-enrollment package. A duplicate package was sent to him. He received it on June 29, 1995. The re-enrollment application was due back to AHCA on July 29, 1995. By August 19, 1995, Richards had failed to submit the re-enrollment application. By letters dated August 19, 1995, AHCA notified Richards that his Medicaid transportation provider number was being terminated due to his failure to respond to the re-enrollment request for documents. Additionally, AHCA advised Richards that there was a moratorium in Palm Beach County for accepting and processing new applications to become a Medicaid transportation provider and that because he failed to timely re-enroll, he would be considered a new provider regarding future applications. The letters were mailed to Richards on August 21, 1995, and received by Richards on August 22, 1995. On August 21, 1995, Richards delivered his Florida Medicaid Provider Enrollment Application to AHCA. At the time that he delivered the application, he noticed on the desk of one of AHCA's employees the letter informing him that his provider number was being terminated. The documentation of insurance coverage which Richard supplied with his application showed that his insurance coverage was for $50,000 per person and $100,000 per occurrence. The coverage did not meet the minimum insurance coverage requirements for re-enrollment. Copies of current state licensing documents for each vehicle and driver were not included with the application. Richards admits that his application was filed late. He attributes the failure to file on time to a number of factors. In March, 1995, his taxi was involved in an accident. His mother was taken ill, and he had to go to Jamaica to take care of her. His sister became ill and died. He lost the envelope containing the materials needed to submit with the application.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that a final order be entered denying Little Roy's Taxi Service request that its application for re-enrollment be accepted and denying Little Roy's Taxi Service's request that it be allowed to continue as a Medicaid Transportation Provider. DONE AND ENTERED this 7th day of December, 1995, in Tallahassee, Leon County, Florida. SUSAN B. KIRKLAND Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 7th day of December, 1995. APPENDIX TO RECOMMENDED ORDER, CASE NO. 95-4659 To comply with the requirements of Section 120.59(2), Florida Statutes (1993), the following rulings are made on the parties' proposed findings of fact: Petitioner's Proposed Findings of Fact. Petitioner did not file proposed findings of fact. Respondent's Proposed Findings of Fact. Paragraphs 1-6: Accepted in substance. Paragraphs 7-8: Subordinate to the facts found. COPIES FURNISHED: Moses Williams, Esquire Agency for Health Care Administration 2727 Mahan Drive Fort Knox Building 3, Suite 3431 Tallahassee, Florida 32308-5403 Roy Richards, Owner/Administrator Little Roy Taxi Service 649 Southwest 3rd Street Belle Glade, Florida 33430 Sam Power, Agency Clerk Agency for Health Care Administration Fort Knox Bldg. 3, Suite 3431 2727 Mahan Drive Tallahassee, Florida 32308-5403 Jerome W. Hoffman, General Counsel Agency for Health Care Administration 2727 Mahan Drive Tallahassee, Florida 32309
Findings Of Fact At all times pertinent to this proceeding, Petitioner was a medicaid provider in the State of Florida. At all times pertinent to this proceeding John Whiddon was the Chief of Florida's Medicaid Program Integrity. Florida's Medicaid Program Integrity is charged with the oversight of the Medicaid program in Florida. The parties stipulated that Mr. Whiddon would have testified that the responsibility is ". . . basically to see that the Medicaid program gets what it pays for." The Florida Medicaid Program Integrity has the responsibility to protect Medicaid funds should an investigation reveal there is fraud or willful misrepresentation. Section 409.913(3), Florida Statutes, provides as follows: (3) Any suspected criminal violation or fraudulent activity by a provider, or by the representative or agent of a provider, identified by the department shall be referred to the Medicaid fraud control unit of the Office of the Auditor General for investigation. The Medicaid Fraud Control Unit (MFCU) is the agency with the statutory responsibility for criminal investigations in the Medicaid program. The Medicaid Program Integrity is a part of the Florida Department of Health and Rehabilitative Services. The MFCU is a part of the Office of the Auditor General, which is an agency of the legislative branch of government. On occasions, the MFCU advises Medicaid Program Integrity of a criminal investigation into a particular provider's activities. However, Medicaid Program Integrity is not told of the specific facts of the criminal investigation until after the case is prosecuted or until after the case is closed. The parties stipulated that Mr. Whiddon would testify that he is of the opinion that Section 409.913(7), Florida Statutes, prohibits MFCU from revealing anything about its investigation while the investigation is ongoing. Mr. Whiddon received a letter dated April 6, 1993, from John G. Morris, Jr., the Director of the Medicaid Fraud Control Unit, which referenced Petitioner as the provider, and which stated as follows: Pursuant to provisions of 42 CFR 455.23, this is to advise you that there is reliable evidence that the above referenced provider billed for home health care services that were not provided and this investigation will be referred for criminal prosecution. No specific facts of this criminal investigation were given to the Medicaid Program Integrity by the MFCU. The parties stipulated that Mr. Whiddon would testify that Program Integrity believes that the Petitioner will be prosecuted based upon the MFCU investigation as stated in the April letter, but that Mr. Whiddon concedes that any decision to prosecute is solely the decision of the prosecutor and may be declined. During the months of April, May, and June of 1993, the Petitioner continued to receive substantial Medicaid payments. These payments amounted to approximately $28,906 every week. Mr. Whiddon decided it was necessary to withhold Medicaid payments to the Petitioner until the MFCU investigation was completed. This decision was based solely on the MFCU letter of April 6, 1993, and his interpretation of his responsibility under 42 CFR 455.23. Mr. Whiddon directed Mike Morton to sign the Agency's letter to Petitioner dated June 29, 1993, because Mr. Whiddon was unavailable because of an unrelated special assignment. The letter dated June 29, 1993 provided, in pertinent part, as follows: PLEASE TAKE NOTICE that the undersigned has directed Consultec, the fiscal agent for the Department of Health and Rehabilitative Services, to withhold Medicaid payments to A-Community Home Health, Inc. in accordance with the provisions of 42 CFR 455.23. This action is being taken because of receipt of reliable evidence that the circumstances giving rise to the need for a withholding of payment involves fraud or willful misrepresentation. The withholding of payment will be temporary and will not continue after: The Department or prosecuting authorities determine that there is insufficient evidence of fraud or willful misrepresentation by A-Community Home Health, Inc., or Legal proceedings related to A-Community Home Health, Inc., alleged fraud or willful misrepresentation are completed. The type of Medicaid claims withheld are home health claims.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that Respondent enter a Final Order which terminates the withholding of Medicaid payments from Petitioner and which reimburses Petitioner for payments that have been withheld. DONE AND ENTERED this 3rd day of November 1993, in Tallahassee, Leon County, Florida. CLAUDE B. ARRINGTON Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 3rd day of November 1993.
The Issue The issue for determination is whether Respondent committed the offense set forth in Petitioner's letter of agency action dated March 9, 2012, and, if so, what action should be taken.
Findings Of Fact At all times material hereto, New Life was issued individual Medicaid provider number 140680900. At all times material hereto, New Life was enrolled as an assisted living facility. At all times material hereto, New Life had a valid Medicaid Provider Agreement with AHCA (Agreement). Under the Agreement, New Life was authorized to provide assistive living services to Medicaid recipients. The Florida Medicaid Assistive Care Services Coverage and Limitations Handbook, effective July 2009, hereinafter Handbook, provides, among other things, requirements of Medicaid home health services providers and sets forth pertinent Medicaid policies and service requirements. The Handbook is provided to each Medicaid provider upon enrollment into the Medicaid program and is available online. Each provider is expected and presumed to be familiar with the Handbook. The Handbook was incorporated by reference into rule 59G-4.025, Assistive Care Services. No dispute exists that, at all times material hereto, New Life was an assistive care services provider as defined by the Handbook. The Handbook provides in pertinent part: Recipients receiving Assistive Care Services must have a complete assessment at least annually . . . or sooner if a significant change in the recipient's condition occurs . . . . An annual assessment must be completed no more than one year plus fifteen days after the last assessment. An assessment triggered by a significant change must be completed no more than fifteen days after the significant change. The assessment for a resident of a ALF . . . must be completed by a physician or other licensed practitioner of the healing arts (Physician Assistant, Advanced Registered Nurse Practitioner, Registered Nurse) acting within the scope of practice under state law, physician assistant or advanced registered practitioner. * * * The assessment for ALF [assisted living facility] residents must be recorded on the Resident Health Assessment for Assisted Living Facilities, AHCA Form 1823. * * * Along with the annual assessment requirement, all recipients receiving ACS [Assistive Care Services] must have an updated Certification of Medical Necessity for Medicaid Assistive Care Services, AHCA- Med Serv Form 035, July 2009, signed by a physician or other licensed practitioner of the healing arts (Physician Assistant, Advanced Registered Nurse Practitioner, Registered Nurse) and the Resident Service Plan for Assistive Care Services, AHCA-Med Serv Form 036, July 2009, completed and available in the recipient's case file at the facility. * * * Every ACS recipient must have a service plan completed by the ACS service provider. The Resident Service Plan for Assistive Care Services, AHCA-Med Serv Form 036, July 2009, shall be used for each recipient receiving ACS. The form must be included in the recipient's case file at the facility. The ALF, RTF [residential medical facility] and AFCH [adult family care home] are responsible for ensuring the service plan is developed and implemented. * * * The Resident Service Plan for Assistive Care Services (AHCA-Med Serv Form 036) must be completed within 15 days after the initial health assessment or annual assessment, be in writing and based on information contained in the health assessment. . . . * * * A new service plan is required on an annual basis or sooner if a significant change in the recipient's condition occurs. The new service plan must be completed no more than 15 days after the annual assessment or an assessment because of a significant change in the recipient's condition. * * * In addition to records required by the applicable licensure standards, ACS records that must be kept include: Copies of all eligibility documents; Health Assessment Forms, AHCA Form 1823 . . .; Certification of Medical Necessity for Medicaid Assistive Care Services, AHCA-Med Serv Form 035; The Resident Service Plan for Assistive Care Services, AHCA-Med Serv Form 036; and The Resident Service Log, AHCA-Med Serv Form 037. This documentation must be maintained at the facility, kept for at least five years, and be made available to the Agency for Health Care Administration monitoring or surveyor staff or its designated representative, upon request. . . . * * * ACS documentation may be in electronic format. The original, signed . . . documents must be kept in the recipient's case file in the facility . . . for audit, monitoring and quality assurance purposes. . . . Handbook at P 2-7 through 2-11. AHCA's investigator performed a site visit at New Life on December 8, 2011. The investigator reviewed case files of residents for the service-period covering January 1, 2011, through November 30, 2011 (service-period). AHCA's investigator found deficiencies in the case files of seven residents at New Life: M.B.; R.F.; E.H.; R.J.; I.M.; K.L.; and J.S. Additional documents, not contained in the case files during the site visit, were provided subsequent to the site visit. Regarding Resident M.B., the Health Assessment and the Resident Service Plan were dated August 17, 2010, which was after the service-period; and the Certification of Medical Necessity was dated March 28, 2012, which was not within the service-period and after the site visit. The evidence demonstrates that the case file of Resident M.B. lacked the Health Assessment, Resident Service Plan, and Certification of Medical Necessity for the service- period. As to Resident R.F., the Health Assessment was dated January 1, 2011, which was within the service-period but not up- to-date; the Resident Service Plan was up-to-date; and the Certification of Medical Necessity was dated March 1, 2012, which was not within the service-period and after the site visit. The evidence demonstrates that the case file of Resident R.F. lacked the Health Assessment and Certification of Medical Necessity for the service-period. Regarding Resident E.H., the Health Assessment was dated January 24, 2011, and was up-to-date; the Resident Service Plan was not provided; and the Certification of Medical Necessity was dated September 27, 2002, with no more recent Certification of Medical Necessity. The evidence demonstrates that the case file of Resident E.H. lacked the Resident Service Plan and Certification of Medical Necessity for the service-period. As to Resident R.J., the parties stipulated that the Health Assessment was up-to-date; the Resident Service Plan was not provided; and the Certification of Medical Necessity was dated February 29, 2012, which was not within the service-period and after the site visit. The evidence demonstrates that the case file of Resident R.J. lacked the Resident Service Plan and Certification of Medical Necessity for the service-period. Regarding Resident I.M., the Health Assessment and the Resident Service Plan were up-to-date; and the Certification of Medical Necessity was dated March 1, 2012, which was not within the service-plan and after the site visit. The evidence demonstrates that the case file of Resident I.M. lacked the Certification of Medical Necessity for the service-period. As to Resident K.L., the Health Assessment was dated March 1, 2012, which was not within the service-period and after the site visit; the Resident Service Plan was not provided; and the Certification of Medical Necessity was provided, but the date as to the year was unintelligible even though the month and day were intelligible, i.e., March 1. The evidence demonstrates that the case file of Resident K.L. lacked the Health Assessment, Resident Service Plan, and Certification of Medical Necessity for the service- period. Regarding Resident J.S., the Health Assessment was dated August 22, 2009, which was not within the service-period; the Resident Service Plan was not provided; and the Certification of Medical Necessity was dated February 29, 2012, which was not within the service-period and was after the site visit. The evidence demonstrates that the case file of Resident J.S. lacked the Health Assessment, Resident Service Plan, and Certification of Medical Necessity for the service period. The Director and owner of New Life is Ethel Newton. Ms. Newton has been the Director and owner for the past 13 years. She was not familiar with the Health Assessment form, the Resident Service Plan form, or the Certification of Medical Necessity form. Ms. Newton advised AHCA's investigator that she was not familiar with the forms and admitted same at the hearing. Ms. Newton historically depended upon the assistance of the Department of Children and Family Services (DCF) to complete any required forms. She depended upon DCF until 2005 when DCF closed its local office which had been assisting her. After DCF closed its local office, Ms. Newton depended upon the residents' case managers at New Horizons, an agency where the residents' physicians are located, to complete any required forms. Five of the seven residents had case managers at New Horizons; J.S. and E.H. did not have case managers at New Horizons. E.H. is no longer a resident at New Life. Ms. Newton is willing to cooperate with AHCA and do whatever it takes to have the required forms completed timely and correctly. The evidence does not demonstrate that Ms. Newton intentionally failed to complete the required forms. None of the seven residents were harmed as a result of the deficiencies in the documentation. No evidence was presented demonstrating that New Life has any prior administrative sanction or penalty. No evidence was presented demonstrating that New Life has any prior violations.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Agency for Health Care Administration enter a final order: Finding that New Life Assisted Living, Inc., d/b/a New Life Assisted Living Facility, violated Florida Administrative Code Rule 59G-9.070(7)(e) by failing to have in the case files of Resident M.B., Resident K.L., and Resident J.S. a Health Assessment, Resident Service Plan, and Certification of Medical Necessity for the service-period covering January 1, 2011, through November 30, 2011; by failing to have in the case file of Resident R.F. a Health Assessment and Certification of Medical Necessity for the service-period covering January 1, 2011, through November 30, 2011; by failing to have in the case file of Resident E.H. and Resident R.J. a Resident Service Plan and Certification of Medical Necessity for the service-period covering January 1, 2011, through November 30, 2011; and by failing to have in Resident I.M.'s case file a Certification of Medical Necessity for the service-period covering January 1, 2011, through November 30, 2011; Requiring New Life Assisted Living, Inc., d/b/a New Life Assisted Living Facility to enter into a corrective action plan; and Imposing a fine against New Life Assisted Living, Inc., d/b/a New Life Assisted Living Facility in the amount of $1,750.00. S DONE AND ENTERED this 14th day of November, 2012, in Tallahassee, Leon County, Florida. ERROL H. POWELL Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 14th day of November, 2012.
Findings Of Fact Billings for home health care services once made CCI the recipient of substantial Medicaid moneys. By resort to, among other things, "a variety of different types of statistical investigations," (T.82) the Office of Program Integrity within HRS' Medicaid Office is "continuously asking the question, do we get what we pay for?" Id. A separate, legislative agency, a unit of the Office of the Auditor General, investigates allegations of Medicaid fraud. Investigation In February of 1990, Ellen Williams, a medical health care program analyst in HRS' Office of Program Integrity, noticed that CCI was "suddenly showing up as either number one or number two in the State, and . . . was intrigued why a home health agency in Palatka would be [b]illing to the extent it appeared that they were." T.36. She "requested a printout of their billings" (T.37) and opened a file. Not long afterwards, Ms. Williams learned that the Medicaid Fraud Control Unit (MFCU) in the Auditor General's Office "had basically a new review of the same agency." T.37. MFCU investigators copied "a number of boxes" (T.116) of CCI's records, including "pieces of files" for ten of the 49 patients whose files HRS subsequently attempted to obtain from CCI. T.53. As far as the evidence showed, MFCU did not obtain "the entire files on any of these people." Id. In early May of 1990, Ms. Williams received an unsigned investigative report the Medicaid Fraud Control Unit had prepared. On the strength of this report, at her supervisor's direction, she prepared a letter which was sent to CCI by certified mail on May 20, 1991. Petitioner's Exhibit No. 3. She did not attempt at that time to verify the allegations in the MFCU report. Prosecution The letter dated May 20, 1991, initiated a recoupment and termination proceeding, Conval-Care, Inc. v. Department of Health and Rehabilitative Services, No. 91-4020, intended to end CCI's "participation in the Florida Medicaid program for [alleged] violation of federal and state laws and regulations respecting the Medicaid program," stating: Information has been received from the Medicaid Fraud Control Unit of the Office of the Auditor General (MFCU) to the effect that you have billed and been paid $591,082.00 for services that are not covered by Medicaid. Petitioner's Exhibit No. 3. HRS also sought to recover the alleged overpayment, and impose an administrative fine. The letter did not allege times. (HRS later concluded that the overbillings alleged in the letter occurred between December of 1989 and November of 1990, but HRS never sought leave to amend to allege this, and took no other step to limit the allegations in the recoupment and termination proceeding.) In response to CCI's request for formal administrative proceedings, HRS referred Case No. 91-4020 to the Division of Administrative Hearings. Discovery and Further Investigation On September 23, 1991, while Case No. 91-4020 was pending at the Division of Administrative Hearings, HRS' Ellen D. Williams wrote CCI's Inez Browning, as follows: In order to complete the Medicaid review of services billed by Conval-Care, Inc. to the Department of Health and Rehabilitative Services, it will be necessary to obtain completed home health records on a selected statistical sample of recipients. I plan to arrive at your Palatka office on Tuesday, October 8, 1991, for the purpose of copying the records for the individuals on the attached list. Please have them available at that office. If you have any problems or questions, please call me at (904) 488-3588. Respondent's Exhibit No. 1. Although not identified as such, the list of names was purportedly a random sample of Medicaid beneficiaries to whom CCI had provided services between December of 1989 and May of 1991, a period during which CCI's alleged overbillings were even higher. In response to Ms. Williams' letter of September 23, 1991, counsel for CCI wrote Ms. Williams, on September 30, 1991, as follows: Please recall that your office, due in large part to your actions, is involved in litigation with Conval-Care, Inc. As a result, any request for documents must be pursued through appropriate discovery channels pursuant to the Florida Rules of Civil Procedure. No records will be provided as a result of your letter of September 23rd. If you appear at the door, you will be refused entry. You referred to a "statistical sample" of recipients, yet requested information concerning both recipients whose records have already been provided and the remaining recipients whose records were not provided during the initial investigation. This hardly reflects any statistical sampling. Further, your letter contradicts your sworn testimony in which you indicated there was no pending investigation of Conval-Care, Inc. by DHRS. In any event, Conval-Care, Inc. is a represented party in active litigation with your agency and neither you or any other representative from DHRS may contact Conval- Care, Inc. or any of its employees without my consent. You and others at the agency may have realized the weakness of your claims against Conval-Care, Inc., since the credibility of several of your key witnesses has been seriously undermined, but we will not permit you to go on a fishing expedition to try to develop new allegations against our client. You made your case Ms. Williams, now live with it. If DHRS must seek other documents related to the matters at issue, its attorneys should know how to do that. Respondent's Exhibit No. 2. HRS did not file any request for production in Case No. 91-4020 under Fla. R. Civ. P. 1.310(b), 1.350 or 1.351, which are applicable to administrative proceedings by virtue of Rule 60Q-2.019, Florida Administrative Code. Instead, attaching the same list of 49 names that Ms. Williams had attached to her letter of September 23, 1991, counsel for HRS wrote CCI's counsel, on October 17, 1991, as follows: Pursuant to Chapter 400.484 and 409.913 Florida Statutes, representatives of the Department of Health and Rehabilitative Services intend to copy certain records in the possession of Conval-Care, Inc. It is their intention to go to your clients place of business on Tuesday, October 22, 1991 and obtain these copies. I have attached a list of those records which are of interest. Please advise the undersigned if this date is inconvenient. Respondent's Exhibit No. 3. Some, but not all, of the listed records concerned patients for whom reimbursement between December of 1989 and November of 1990 was at issue in Case No. 91-4020. On October 21, 1991, in response to Mr. Scott's letter dated four days earlier, Respondent's Exhibit No. 3, Julie Gallagher wrote, on behalf of CCI: Section 400.487, F.S., grants HRS the authority to make "such inspections and investigations as are necessary in order to determine the state of compliance with the provisions of this act and of rules or standards in force pursuant thereto." It is our position that HRS has already made such "inspections and investigations" and has determined that Conval-Care, Inc. is not in compliance with various provisions of the statute and rules and, hence, HRS has initiated termination proceedings to exclude Conval-Care, Inc. from the Medicaid Program. Further "inspections and investigations" are not necessary as required by the statute and will, therefore, not be permitted. The other statute you cited, Section 409.903 [sic], F.S., has nothing to do with the inspection of documents. Should you desire documents from Conval-Care, Inc., which are pertinent to the issue in the pending litigation, please submit a discovery request and we will respond appropriately. Respondent's Exhibit No. 4. Insisting it had the right to inspect the records in question, HRS sent Ms. Williams to Palatka where, as CCI's counsel had forewarned, nobody from CCI was on hand to receive her. Main Case Abandoned "In the month or so preceding" (T.52) September 23, 1991, Ms. Williams came to believe "that what MFCU referred to . . . as their sample was not in fact a [random] sample . . . [and] did not encompass the entire billing period." Id. At hearing, she testified that she wanted "to determine an overpayment amount, irrespective of the termination proceeding." T.60. But at the time this desire arose HRS was seeking to recover the "overpayment amount" in Case No. 91-4020, the recoupment and termination proceeding in which final hearing was then set for October 14, 1991. HRS' counsel in the recoupment and termination proceeding relied on the attempt to obtain records Ms. Williams initiated on September 23, 1991, as his sole means of securing records that HRS listed as exhibits it intended to offer in the recoupment and termination proceeding, Case No. 91-4020. Petitioner's Exhibit No. 7.; T. 134-5. After the attempt to gather evidence in this fashion proved unavailing, and after several continuances, HRS dropped the recoupment and termination proceeding it had initiated against CCI.
Recommendation It is, accordingly, RECOMMENDED: That HRS dismiss the sanctions letter which initiated these proceedings. DONE AND ENTERED this 30th day of June, 1993, in Tallahassee, Florida. ROBERT T. BENTON, II Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 30th day of June, 1993.
