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Gerald Deom v. Walgreen Company, 14-5331 (2014)

Court: Court of Appeals for the Sixth Circuit Number: 14-5331 Visitors: 2
Filed: Nov. 12, 2014
Latest Update: Mar. 02, 2020
Summary: NOT RECOMMENDED FOR FULL-TEXT PUBLICATION File Name: 14a0842n.06 No. 14-5331 UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED GERARD W. DEOM; ) Nov 12, 2014 DEOM HEALTH ENTERPRISES, INC, ) DEBORAH S. HUNT, Clerk ) Plaintiffs-Appellants, ) ) ON APPEAL FROM THE v. ) UNITED STATES DISTRICT ) COURT FOR THE WESTERN WALGREEN COMPANY, ) DISTRICT OF KENTUCKY ) Defendant-Appellant. ) Before: SUTTON and KETHLEDGE, Circuit Judges; ROSENTHAL, District Judge* PER CURIAM. This case asks us to determ
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                 NOT RECOMMENDED FOR FULL-TEXT PUBLICATION

                                      File Name: 14a0842n.06

                                             No. 14-5331

                           UNITED STATES COURT OF APPEALS
                                FOR THE SIXTH CIRCUIT

                                                                                      FILED
GERARD W. DEOM;                                         )                       Nov 12, 2014
DEOM HEALTH ENTERPRISES, INC,                           )                   DEBORAH S. HUNT, Clerk
                                                        )
        Plaintiffs-Appellants,                          )
                                                        )       ON APPEAL FROM THE
v.                                                      )       UNITED STATES DISTRICT
                                                        )       COURT FOR THE WESTERN
WALGREEN COMPANY,                                       )       DISTRICT OF KENTUCKY
                                                        )
        Defendant-Appellant.                            )


       Before: SUTTON and KETHLEDGE, Circuit Judges; ROSENTHAL, District Judge*

       PER CURIAM. This case asks us to determine whether a complaint alleged a breach of the

implied duty of good faith and fair dealing when the contract specified a condition precedent for a

bonus payment to one party; the contract did not tell the other party to achieve the condition

precedent or to make best or even reasonable efforts to try; the condition precedent was not met; and

the bonus was not paid. The contract at issue was an agreement to sell the inventory and

prescription records of three pharmacies, which then closed. The seller was to receive a bonus if

the buyer filled a minimum number of prescriptions for the seller’s former customers within a

certain period after the sale. The buyer did not achieve the target number. The seller sued for

breach of the implied covenant of good faith and fair dealing under Illinois law, which the parties’



*
 The Honorable Lee H. Rosenthal, United States District Judge for the Southern District of Texas, sitting
by designation.
                                                   1
contract specified, alleging that the buyer had failed to prepare for the added business and provided

poor customer service that drove the seller’s former customers away and frustrated the bonus.

       The district court dismissed the claim for breach of the implied duty of good faith and fair

dealing under Rule 12(b)(6) of the Federal Rules of Civil Procedure. We agree that the complaint

failed to state a claim for breach of the implied duty under Illinois law, and we AFFIRM the

dismissal.

                                                 I.

       Gerard Deom and Deom Health Enterprises, Inc. owned and operated three pharmacies in

Radcliff, Kentucky. In September 2011, Deom signed an Asset Purchase Agreement with Walgreen

to sell the inventory and prescription records from his pharmacies for $3,500,000 and Walgreen’s

agreement to pay an additional $600,000 as an earnout bonus if it filled an average of at least 308

prescriptions daily for Deom’s former customers in the nine months after the sale. If Walgreen filled

more than 308 prescriptions daily, Deom could earn a larger bonus, up to $800,000.

       Walgreen filled far fewer than the number of prescriptions needed to trigger the earnout

bonus. Deom sued, alleging that Walgreen had either lied about how many prescriptions it filled

or breached the implied duty of good faith and fair dealing by failing to be “adequately prepared”

to serve Deom’s former customers after the sale, and instead providing “substandard customer

service,” including “unhelpful staff” and “long waiting times.” R. 1 at 4–5.

       The district court granted Walgreen’s motion to dismiss Deom’s claim for breach of the

implied duty but denied the motion to dismiss Deom’s claim that Walgreen had lied about the

number of prescriptions it filled. Walgreen produced evidence showing that it had filled fewer than

a daily average of 308 prescriptions for Deom’s former customers, and Deom agreed to summary

judgment on this claim. Deom also asked the court to reconsider the dismissal of his claim for
                                                 2
breach of the implied duty. The district court again ruled that Walgreen did not owe Deom a duty

of good faith and fair dealing because it did not have contractual discretion over whether Deom’s

former customers came to Walgreen for their prescription needs or went elsewhere.

       We review the district court’s dismissal de novo. See Gunasekera v. Irwin, 
551 F.3d 461
,

465–66 (6th Cir. 2009). We accept Deom’s well-pleaded factual allegations as true and construe

them in the light most favorable to him. See Hill v. Blue Cross and Blue Shield of Mich., 
409 F.3d 710
, 716 (6th Cir. 2005). To survive a Rule 12(b)(6) motion to dismiss, a complaint must state a

claim for relief that is plausible on its face. Bell Atlantic v. Twombly, 
550 U.S. 544
, 570 (2007);

Ashcroft v. Iqbal, 
556 U.S. 662
, 678 (2009). “A claim has facial plausibility when the plaintiff

pleads factual content that allows the court to draw the reasonable inference that the defendant is

liable for the misconduct alleged.” 
Iqbal, 556 U.S. at 678
(citing 
Twombly, 550 U.S. at 556
).

                                                II.

       The Asset Purchase Agreement specified that Illinois law applied. Illinois law implies a duty

of good faith and fair dealing in every contract, Cromeens, Holloman, Sibert, Inc. v. AB Volvo, 
349 F.3d 376
, 395 (7th Cir. 2003), but makes clear that this duty “has never been an independent source

of duties for the parties to a contract.” Beraha v. Baxter Health Care Corp., 
956 F.2d 1436
, 1443

(7th Cir. 1992); see also Oil Express Nat’l v. Burgstone, 
958 F. Supp. 366
, 369 (N.D. Ill. 1997).

Rather, it “is simply a guide to the construction of the explicit terms of the agreement.” MJ &

Partners Rest. Ltd. P’ship v. Zadikoff, 
995 F. Supp. 929
, 933 (N.D. Ill. 1998) (citing 
Beraha, 956 F.2d at 1443
).

       In his complaint, Deom alleged that Walgreen violated the duty of good faith and fair dealing

by:


                                                 3
               failing to take appropriate steps to ensure that it could perform its
               obligation to retain the DHE pharmacies’ customers; failing to
               provide appropriate customer service []; creating an environment
               wherein many of the DHE pharmacies’ customers sought and secured
               services from other pharmacies . . . [and] fail[ing] to take appropriate
               remedial measures to keep these customers. R. 1 at 6.

Deom additionally alleged that “Walgreen’s customer service . . . was so poor that a number of other

area pharmacists opened competing pharmacies.” 
Id. “In order
to plead a breach of the covenant of good faith and fair dealing, a plaintiff must

plead existence of contractual discretion.” Mid-West Energy Consultants, Inc. v. Covenant Home,

Inc., 
815 N.E.2d 911
, 916 (Ill. Ct. App. 2004). As the district court noted, the parties’ agreement

“did not affirmatively obligate [Walgreen] to meet the prescription targets.” R. 10 at 4.

       Under Illinois law, the implied duty supplements a party’s existing obligations only when

that party has significant discretion in performing them. “[A] good-faith duty to exercise contractual

discretion reasonably does not apply where no contractual discretion exists.” Id.; see also Bank One,

Springfield v. Roscetti, 
723 N.E.2d 755
, 764 (Ill. Ct. App. 1999). A party has contractual discretion

over an obligation that is “contingent upon a condition particularly within the power of that party.”

Wilson v. Career Educ. Corp., 
729 F.3d 665
, 674 (7th Cir. 2013) (quoting Dayan v. McDonald’s

Corp., 
466 N.E.2d 958
, 972 (Ill. Ct. App. 1984)). The district court found that Walgreen did not

have contractual discretion over the earnout bonus, reasoning that Walgreen could not control

whether it filled enough prescriptions for Deom’s former customers to trigger that bonus. Customer

preferences and loyalty, population changes, and competition with other pharmacies affected

whether Walgreen attracted or retained these and other customers. We disagree with this basis for

dismissal, but affirm the dismissal on another ground.




                                                  4
       Contractual discretion can be present when both external factors and factors within a party’s

control determine whether a condition precedent is met. See 
Behara, 956 F.2d at 1444
(holding that

a medical device marketer had contractual discretion in developing and marketing the plaintiff’s

device under an exclusive license agreement even though the device’s profitability would also

depend on design feasibility and market demand); Osten v. Shah, 
433 N.E.2d 294
, 296 (Ill. App. Ct.

1982) (a party had contractual discretion in financing a home purchase even though its ability to get

a mortgage “might depend on many variables, including interest rates, as well as loan demand”).

A party need not have complete control over whether a condition precedent occurs to be subject to

the implied duty of good faith and fair dealing. Rather, the party must have sufficient control to be

able to prevent the condition from occurring. 
Dayan, 466 N.E.2d at 972
(contractual discretion

exists when “the controlling party could have avoided incurring any contractual obligation by

refusing to bring about the relevant condition”).

       The cases recognize that when, as here, an earnout clause makes a seller’s bonus contingent

on postsale business success, a buyer may have contractual discretion in how it runs the business

so as to meet the target amount needed to trigger the earnout bonus. Such a provision benefits both

the seller and the buyer, by allowing the seller to earn the bonus while the buyer increases its own

business. See, e.g., E.B. Harper & Co. v. Nortek, Inc., 
104 F.3d 913
, 920 (7th Cir. 1997);

Northbound Grp., Inc. v. Norvax, Inc., No. 11 C 6131, 
2012 WL 394336
, at *1 (N.D. Ill. Feb. 6,

2012); see also O’Tool v. Genmar Holdings, Inc., 
387 F.3d 1188
, 1195–97 (10th Cir. 2004); Jones

v. Wright Travel Agency, Inc., No. 2:04-cv-724-DB, 
2006 WL 3025991
, at **1–2, 8 (D. Utah. Oct.

23, 2006); Interwave Tech., Inc. v. Rockwell Automation, Inc., No. Civ-A-05-398, 
2005 WL 3605272
, at **2–3 (E.D. Pa. Dec. 30, 2005); Tagare v. Nynex Network Sys. Co., 
994 F. Supp. 149
,

159–60 (S.D.N.Y. 1997).
                                                    5
       At the pleadings stage, we take as true Deom’s factual allegations that Walgreen provided

inadequate staffing and resources to serve the added customers from Deom’s stores in order to

attract and retain their prescription business. Based on the allegations in the complaint, we cannot

find as a matter of law that the implied duty claim fails for lack of Walgreen’s contractual discretion

over how it responded to the foreseeable increased staff and time needed to serve these customers.

Walgreen had contractual discretion over the quality and quantity of service it provided its existing

customers and Deom’s former customers, even though other factors clearly influenced the number

of prescriptions Walgreen filled. Walgreen’s discretion over how it served customers’ prescription

needs was limited by the implied covenant of good faith and fair dealing.

       Deom’s claim still fails, however, because, based on the contract here, Illinois law requires

allegations that Walgreen acted in bad faith, not just unreasonably or negligently. The implied

covenant of good faith and fair dealing requires a party vested with contractual discretion to

“exercise that discretion reasonably and with proper motive, and [not] arbitrarily, capriciously, or

in a manner inconsistent with the reasonable expectations of the parties.” 
Beraha, 956 F.2d at 1443
(quoting 
Dayan, 468 N.E.2d at 972
) (emphasis added); see also Resolution Trust Corp. v. Holtzman,

618 N.E.2d 418
, 424 (Ill. App. Ct. 1993). A plaintiff generally must plead improper motive to state

a claim for breach of the implied covenant.

       Illinois follows the RESTATEMENT (SECOND) OF CONTRACTS, which states that “good faith

. . . excludes a variety of types of conduct characterized as involving ‘bad faith.’” RESTATEMENT

(SECOND) OF CONTRACTS § 205 (1979), cmt. a. Improper motive is a “predominant theme” in

implied covenant cases under Illinois law. Saunders v. Michigan Ave. Nat’l Bank, 
662 N.E.2d 602
,

610 (Ill. App. Ct. 1996). The party exercising discretion cannot act in bad faith, with “dishonest

purpose,” “ulterior motives,” or an “intent to harm” the other party. 
O’Tool, 387 F.3d at 1197
                                                  6
(applying Delaware law). “Where a party acts with improper motive . . . that party is exercising

contractual discretion in a manner inconsistent with the reasonable expectations of the parties and

therefore is acting in bad faith.” Peterson v. H&R Block Tax Servs., 
971 F. Supp. 1204
, 1212 (N.D.

Ill. 1997) (quoting 
Dayan, 466 N.E.2d at 971
) (omission in original)).

        Deom argues that unreasonable behavior without bad faith is enough, noting that Illinois

courts have also stated that a party must use “reasonable efforts” to bring about a condition

precedent. See, e.g., Stender v. Nat’l Blvd Bank of Chicago, 
449 N.E.2d 873
, 878 (Ill. App. Ct.

1983) (“Where the performance of a contingency or condition is within the control of a party to an

agreement, the party for whose benefit the condition precedent runs is required to use ‘reasonable

efforts’ to have it occur.”). But in most of the cases Deom cites, the courts have not found violations

of the implied covenant unless there was also an improper motive.1 See, e.g., Rousonelos v. Leach,

Nos. 4-13-0268, 4-13-0269, 
2013 WL 5972197
, at *17 (Ill. App. Ct. Nov. 7, 2013) (“Whenever a



1
   Deom also relies on E.B. Harper & Co. v. Nortek, a Seventh Circuit case that might suggest that
unreasonable conduct always violates the implied covenant of good faith and fair dealing under Illinois law.
See E.B. Harper & 
Co., 104 F.3d at 920
(“Illinois courts would excuse the condition that earn-out be paid
only if Harper could prove that Nortek failed to use reasonable efforts to make, or acted in bad faith toward
Harper to deny, a percentage of net earnings to the Pozzis.”). In E.B. Harper, the Seventh Circuit held that
applying issue preclusion to a claim of breach of the implied covenant was inappropriate because there was
no evidence that the jury’s breach of contract verdict was supported by a finding of either bad faith or
unreasonable conduct. 
Id. at 923.
To the extent the Seventh Circuit suggested that unreasonable conduct
always violates the implied covenant of good faith and fair dealing under Illinois law, such a suggestion was
dicta. More recent case law from the Seventh Circuit and from Illinois courts make clear that improper
motive is generally required. See 
Wilson, 729 F.3d at 676
(holding that the plaintiff stated a plausible claim
for breach of the implied covenant by alleging that the defendant terminated an incentive plan out of improper
motive, because a termination for the sole purpose of “avoid[ing] the three conditions needed for [plaintiff]
to earn a bonus . . . [was] contrary to the reasonable expectations of the parties.”); Bank of Am., N.A. v.
Shelbourne Dev. Grp., Inc., 
732 F. Supp. 2d 809
, 823 (N.D. Ill. 2010) (The implied covenant “imposes a duty
‘not to be reasonable, but to avoid taking advantage of gaps in a contract in order to exploit the vulnerabilities
that arise when contractual performance is sequential rather than simultaneous.’”); MJ & Partners Rest. Ltd.
P’ship, 995 F. Supp. at 932
–33 (declining to incorporate an objective reasonableness limitation, and holding
that the requirements to exercise discretion “reasonably,” “with proper motive,” and not “arbitrarily” are not
independent duties, but must be read together and applied to reflect the parties’ expectations under each
contract).
                                                        7
party’s non-cooperation is a deliberate attempt to prevent the other from receiving the fruits of the

bargain, that party is guilty of bad faith in its classic definition.”) (internal marks omitted);

Cummings v. Beaton & Assocs., Inc., 
618 N.E.2d 292
, 307–08 (Ill. App. Ct. 1992) (“whatever

uncertainty there was that the condition of the contract might not have occurred, it was removed by

the deliberate and wrongful act of the breaching party”); Kipnis v. Mandel Metals, Inc., 
741 N.E.2d 1033
, 1038–39 (Ill. Ct. App. 2000) (finding that a party’s intentionally uncooperative conduct

violated the duty of good faith); 
Dayan, 466 N.E.2d at 972
(a party cannot, without good cause,

“refus[e] to bring about the relevant condition” for which it exercises discretion); Foster Enters.,

Inc. v. Germania Fed. Sav. & Loan Ass’n, 
421 N.E.2d 1375
, 1381–82 (Ill. App. Ct. 1981)

(upholding a jury’s verdict that the defendant/appellant violated the duty of good faith because it

rejected an appraisal out of “bad motive” rather than for legitimate reasons). In Dayan, the Illinois

Appellate Court explained that “[w]here a party acts with improper motive . . . that party is

exercising contractual discretion in a manner inconsistent with the reasonable expectations of the

parties and therefore is acting in bad faith.” 
Dayan, 466 N.E.2d at 972
. While the court decided that

“good cause to take particular action will constitute a defense to a finding that the actor is in bad

faith” even if the actor had an improper motive, it did not decide or suggest that a breach of the

implied covenant never requires bad faith or an improper motive. 
Id. at 974.
       Courts applying Illinois law have rejected arguments that unreasonable behavior necessarily

violates the implied duty of good faith. See Original Great Am. Chocolate Chip Cookie Co. v. River

Valley Cookies, Ltd., 
970 F.2d 273
, 280 (7th Cir. 1992) (“There is no blanket duty of good faith; nor

is reasonableness the test of good faith.”); Bank of Am., N.A. v. Shelbourne Dev. Grp., Inc., 732 F.

Supp. 2d 809, 823 (N.D. Ill. 2010) (The implied covenant “imposes a duty ‘not to be reasonable, but

to avoid taking advantage of gaps in a contract in order to exploit the vulnerabilities that arise when
                                                  8
contractual performance is sequential rather than simultaneous.’”) (quoting Original Great Am.

Chocolate Chip Cookie 
Co., 970 F.2d at 280
); Foster 
Enters., 421 N.E.2d at 1381
(“[B]ad faith is

not synonymous with erroneous judgment. There can be no relief from an erroneous judgment

exercised in good faith pursuant to a valid discretionary power.”). At least in cases like this, in

which well over half of the consideration paid does not turn on a party’s discretion, and the contract

also includes a merger clause, mere negligence is not enough to show breach of the implied

covenant. See 
Beraha, 956 F.2d at 1442
; see also Permanence Corp. v. Kennametal, Inc., 
908 F.2d 98
, 102 (6th Cir. 1990) (drawing from cases across states); 13 Williston on Contracts § 38:15 (4th

ed.).

        To survive a Rule 12(b)(6) motion to dismiss, a plaintiff must plead enough “factual matter”

to raise a “plausible” inference of wrongdoing. 
Iqbal, 556 U.S. at 678
. “The plausibility of an

inference depends on a host of considerations, including common sense and the strength of

competing explanations for the defendant’s conduct.” 16630 Southfield Ltd. P’ship. v. Flagstar

Bank, F.S.B., 
727 F.3d 502
, 504 (6th Cir. 2013). Although the existence of a more likely alternative

explanation does not in itself entitle a defendant to dismissal, if the facts alleged are consistent with

both legal conduct and “purposeful” conduct taken with improper motive, “the existence of obvious

alternative explanations simply illustrates the unreasonableness of the inference sought and the

implausibility of the claims made.” 
Id. at 505–06.
        Under Illinois law, to state a claim for breach of the implied covenant, Deom had to plead

facts supporting a reasonable inference that Walgreen acted in bad faith, not just that it exercised

poor — even negligent — business judgment. See, e.g., 
Saunders, 662 N.E.2d at 610
(affirming

dismissal because the plaintiff “ha[d] not alleged that [the defendant] acted with an improper


                                                   9
motive”) (internal citations omitted).2 Deom alleged that Walgreen was not “adequately prepared”

to serve additional customers after the sale, and that it offered “substandard customer service.” R.

1 at 4. Deom did not allege that Walgreen intentionally mismanaged its pharmacies or purposefully

lost customers in order to defeat the earnout bonus. Nor did Deom plead that Walgreen’s

mismanagement of its pharmacies was specifically directed at Deom’s former customers. Rather,

Deom alleged that Walgreen gave all its Radcliff pharmacy customers, new and existing, bad

customer service. Based on the parties’ contract, that allegation does not state a claim.

        Courts have recognized that when, as here, the seller’s and buyer’s economic interests are

aligned and both stand to profit from attracting and retaining customers, it is facially implausible that

a business buyer would intentionally drive off customers to frustrate paying the seller an earnout

bonus. See, e.g., Sonoran Scanners, Inc. v. PerkinElmer, Inc., 
590 F. Supp. 2d 196
, 211 (D. Mass.

2008) aff’d in part, rev’d in part, 
585 F.3d 535
(1st Cir. 2009) (“The parallel economic interests of

the parties compels a conclusion that [the defendant] did not intend to deny Plaintiffs the fruits of

the contract.”); Jones, 
2006 WL 3025991
, at *8 (“The economic interests of [the plaintiff and the

defendants] were at all relevant times aligned.” “Unless the interests of the ‘party exercising

discretion pursuant to the contract diverge from the interests of the contractual venture, courts need

not scrutinize the motivation behind that party’s exercise of business judgment. Self-interest ensures

that the goal of profit maximization for the venture, not bad faith, guides the party’s decisions.’”)


2
  Case law in other jurisdictions is consistent. See, e.g., Edlow v. RBW, LLC, 
688 F.3d 26
, 36 (1st Cir. 2012)
(applying Massachusetts law) (affirming dismissal because “the complaint articulate[d] no dishonest purpose,
consciousness of wrong, or ill will”); Miller Auto. Corp. v. Jaguar Land Rover N. Am., LLC, 471 F. App’x
37, 40 (2d Cir. 2012) (applying Connecticut law) (affirming dismissal because “[the plaintiff] fails to allege
fraud, misrepresentation, or improper motive on the part of [the defendant], as required to assert a claim for
breach of the implied covenant of good faith and fair dealing . . .”); Fifth Third Mortgage Co. v. Townstone
Fin., No. 14-C-1878, 
2014 WL 4414503
, at *3 (N.D. Ill. Sept. 3, 2014) (applying Ohio law) (dismissing the
claim because the plaintiff “ha[d] not alleged malice or any gross negligence that would amount to bad
faith”).
                                                     10
(quoting Interpublic Grp. of Cos., Inc. v. Fratarcangelo, No. 00-civ-3323-SHS, 
2002 WL 31682389
,

at *14 (S.D.N.Y. Nov. 26, 2002)); Interpublic, 
2002 WL 31682389
, at *15 (granting summary

judgment because “no reasonable trier of fact could conclude that [the defendant] violated the

Merger Agreement’s implied covenant of good faith and fair dealing” by “intentionally driving the

company into the ground” and such an argument “defie[d] common sense and economic reality”);

Tagare, 994 F. Supp. at 160
–61 (granting summary judgment on the plaintiff’s implied covenant

claims and noting that “there would be no reason for [the defendant] to undermine its own interests

by sabotaging his sales efforts” and the defendant “had abundant incentive not to suppress [] sales”).

Deom’s pleadings do not plausibly allege that Walgreen acted in bad faith by intentionally

mismanaging its pharmacies, providing bad customer service, and alienating customers — existing

and new — to avoid paying Deom an earnout bonus. As Deom has noted both below and on appeal,

his allegations are equally consistent with conduct taken either “through negligence or by design,”

and could be explained by either “ineptitude or deliberate subversion.” Appellant’s Br. at 16; R. 14-

1 at 3.

          When, as here, the context makes the factual allegations at most consistent with both conduct

that is actionable and conduct that is not, more is required to “nudge[] [the] claims across the line

from conceivable to plausible.” 
Twombly, 550 U.S. at 570
. Deom did not allege more. His

complaint failed to allege a claim for breach of the implied duty of good faith and fair dealing.

          We AFFIRM.




                                                   11

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