ai, iis ill la i le A. ESRI ST ee ee ee a «hk a ea i i pm tm a amas Be a a he ee aes wi sis bi "7 STATE OF FLORIDA DEPARTMENT OF HEALTH ; _ BOARD OF HEARING AID SPECIALISTS DEPARTMENT OF HEALTH, PETITIONER, vs. CASE NUMBER: 99-03437 CRAIG SCHUETTE, RESPONDENT. / ADMINISTRATIVE COMPLAINT COMES NOW, the Petitioner, Department of Health, hereinafter referred to as “Petitioner,” and files this Administrative Complaint before the Board of Hearing Aid Specialists against CRAIG SCHUETTE, hereinafter referred to as “Respondent,” and alleges: 1. Effective July 1, 1997, Petitioner is the state agency charged with regulating the practice of Hearing Aid Dispensing pursuant to Section 20.43, Florida Statutes; Chapter 456, Florida Statutes; and Chapter 484, Florida Statutes. Pursuant to the authority of Section 20.43 (3)(g); Florida Statutes, the Petitioner has contracted with the Agency for Health Care Administration, hereinafter “Agency,” to provide consumer complaint, investigative, and prosecutorial services required by the Division of Medical Quality Assurance, councils, or boards, as appropriate. 2. Respondent is, at all times material hereto, a licensed hearing aid specialist, having been issued license number A.S. 0002553. Se tt ead ees ee adjustment. 3. Respondent's last known address is 11811 68 Avenue North, Seminole, Florida 33772. . . - 4. On or about November 5, 1998, the Respondent on behalf of Audiometric Hearing Centers Inc. sold hearing aids to R.G. for $3,500. R.G. took delivery of the hearing aids on November 20, 1998. 5. During the next month, R.G. returned the hearing aids numerous times for 6. RG. did not receive satisfaction from the use of the hearing aids, returned - the hearing-aids, and requeste a refund on December 2, 1998. R.G. was promised a oat -yefund within 90- 120 days and to date, R.G. has not received one. on ‘Based on the foregoing, Respondent has violated Section 484. 056(1)(h) Florida Statutes, by violating Section 484.0512(1), Florida Statutes, by failing to provide a refund for hearing-aids returned within thirty days of delivery. eer re eer cen : ' WHEREFORE, Petitioner respectfully requests the Board of Hearing Aid Specialists enter an order imposing one or more of the following penalties: revocation or suspension of the Respondent’s license, restriction of the Respondent’s practice, imposition of an administrative fine, issuance of a reprimand, placement of the Respondent on probation, assess costs of investigation and prosecution investigation and and/or any other relief that the Board of Hearing Aid Specialists deems appropriate. SIGNED this DMiWaay of , 2001. Robert G. Brooks, M.D. Secretary, Department of Health Nancy M. Snurkowski Chief Attorney ; Agency for Health Care Administration COUNSEL FOR PETITIONER: U- Rudolph C. Campbell, Senior Attorney Agency for Health Care Administration b Practitioner Regulation - Legal EPARTMENT Building 3, Room 3139B DEPUTY GLE HEALTH 2727 Mahan Drive CLERK Yb R [Cenon Tallahassee, FL 32317-4229 t (850) 410-3465 DaTE__*/ [25/1 RCC PCP: Polanes ; DATE: 3-150) Yordorn Sp teen ee ee TERR RT oe OR RRR OER OCR TE Era pT Ee RET rp Si, Ml

Docket for Case No: 02-000520PL

Orders for Case No: 02-000520PL