Elawyers Elawyers
Washington| Change

I am retained as an independent contractor for a company that does delivery, assembly & service for fitness equipment for other retail establishments - - recently, this company has instituted several changes mandating that we (service workers) are required to contact the customers within 24 hours to arrange services, then we need to call from the customers location upon arrival and again when we complete the service call (using the customers phone).

In addition, should there be any (any) issues regarding the customers items (example: should a treadmill not work after the delivery & assembly {through no fault of the tech}, we will not be compensated for anything over or above the initial service call (meaning the service provider must take the unit back to the retail store, exchange, deliver & assemble another unit at our cost). At the same time they have also reduced the dollar amount paid to the techs across all items by at least 20%.

We are also told we must now submit 'requests' for any 'time off' at least 30 days in advance.

Is this legal in regards to being an independent contractor? I have worked for other companies like this - - we reported weekly that the customers were completed, and only needed to contact the company should there be an issue - - this seems like they are monitoring us as 'employee' status.

Your views would be appreciated.

BTW - I am located in Southern California but the company that retains us (as I.C.) is national.

Asked on May 21, 2022

# 53

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