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FFVA MUTUAL INSURANCE COMPANY vs DEPARTMENT OF FINANCIAL SERVICES, DIVISION OF WORKERS' COMPENSATION, 12-001065 (2012)

Court: Division of Administrative Hearings, Florida Number: 12-001065 Visitors: 32
Petitioner: FFVA MUTUAL INSURANCE COMPANY
Respondent: DEPARTMENT OF FINANCIAL SERVICES, DIVISION OF WORKERS' COMPENSATION
Judges: WILLIAM F. QUATTLEBAUM
Agency: Department of Financial Services
Locations: Orlando, Florida
Filed: Mar. 21, 2012
Status: Closed
Recommended Order on Wednesday, July 25, 2012.

Latest Update: Sep. 06, 2012
Summary: The issue in this case is whether the Petitioner should be required to pay $300 as workers' compensation reimbursement for medical services provided to a patient.Hospital is entitled to reimbursement for charges related to services provided at their outpatient clinic.
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STATE OF FLORIDA

DIVISION OF ADMINISTRATIVE HEARINGS


FFVA MUTUAL INSURANCE COMPANY, )

)

Petitioner, )

)

vs. )

)

DEPARTMENT OF FINANCIAL ) SERVICES, DIVISION OF WORKERS' ) COMPENSATION, )

)

Respondent, )

)

and )

) OKEECHOBEE HOSPITAL, INC., ) d/b/a RAULERSON HOSPITAL, )

)

Intervenor. )


Case No. 12-1065

)


RECOMMENDED ORDER


On May 15, 2012, an administrative hearing in this case was held by video teleconference in Orlando and Tallahassee, Florida, before William F. Quattlebaum, Administrative Law Judge, Division of Administrative Hearings.

APPEARANCES


For Petitioner: Julie Lewis Hauf, Esquire

Law Office of Julie Lewis Hauf, P.L. 15880 Summerlin Road, Suite 300

PMB 315

Fort Myers, Florida 33908


For Respondent: Mari H. McCully, Esquire

Department of Financial Services Division of Workers' Compensation

200 East Gaines Street Tallahassee, Florida 32399-4229


For Intervenor: Richard M. Ellis, Esquire

Rutledge, Ecenia and Purnell, P.A.

119 South Monroe Street, Suite 202 Post Office Box 551

Tallahassee, Florida 32301 STATEMENT OF THE ISSUE

The issue in this case is whether the Petitioner should be required to pay $300 as workers' compensation reimbursement for medical services provided to a patient.

PRELIMINARY STATEMENT


On January 20, 2012, the Department of Financial Services, Division of Workers' Compensation (Department), issued a Reimbursement Dispute Determination directing FFVA Mutual Insurance Company (Petitioner) to pay a $300 reimbursement claim submitted by Okeechobee Hospital, Inc., d/b/a Raulerson Hospital (Raulerson), for services provided to Patient C.D. (Patient).

The Petitioner, having previously declined to pay the claim, filed a Petition for Administrative Hearing (Petition) to challenge the Department's determination. On March 21, 2012, the Department forwarded the Petition to the Division of Administrative Hearings, which scheduled and conducted the proceeding.


Raulerson filed a Petition to Intervene on April 13, 2012, that was granted on April 19, 2012.

At the hearing, a Motion for Taking Official Recognition filed by Raulerson on May 10, 2012, was granted. Joint Exhibits

1 through 8 were admitted into evidence. The Petitioner presented the testimony of one witness. The Department presented no witnesses. Raulerson presented the testimony of three witnesses and had Exhibit 11 admitted into evidence.

A Transcript of the hearing was filed on June 25, 2012.


Proposed recommended orders were due on July 5, 2012. The Department and Raulerson filed a Joint Proposed Recommended Order on that date. The Petitioner submitted a Proposed Recommended Order after normal business hours on July 5, 2012, and it was docketed as filed at 8:00 a.m. on July 6, 2012, pursuant to Florida Administrative Code Rule 28-106.104(3).

On July 9, 2012, Raulerson filed a Motion to Strike the Petitioner's Proposed Recommended Order on grounds that it was not timely filed. In response, the Petitioner filed a Motion for Acceptance of Filing on July 10, 2012. Upon review of the motions, the Motion to Strike is hereby denied. Both proposed recommended orders have been considered in the preparation of this Recommended Order.


Prior to the hearing, the parties filed a Joint Pre-hearing Stipulation containing a statement of admitted facts that have been adopted and are incorporated herein as necessary.

FINDINGS OF FACT


  1. Raulerson is an acute care hospital in Okeechobee, Florida, owned by Okeechobee Hospital, Inc.

  2. Raulerson's licensed premises includes the acute care hospital building and an additional building that contains a physical therapy department and an outpatient clinic identified as "Company Care."

  3. Company Care provides occupational health and workers' compensation services to employees working for participating employers. The clinic operates as a department of the hospital and is staffed by salaried employees of the hospital. The ambulatory care services provided at the clinic are hospital services pursuant to Florida Administrative Code Rules 59A- 3.065(4) and 59A-3.2085(7).

  4. The Patient suffered a compensable injury on August 4, 2011, and was treated on that date at the Raulerson emergency room.

  5. On August 8 and 15, 2011, the Patient went to the Raulerson outpatient clinic for evaluation and to have a non-surgical wound dressing changed or removed.


  6. Using a standard hospital billing form known as a UB-04, Raulerson submitted a single $400 bill to the Petitioner. The bill contained a separate $200 charge for each of the two outpatient service dates.

  7. The Florida workers' compensation program refers to the UB-04 form as a DFS-F5-DWC-90 form.

  8. Although the Petitioner attempted to assert at the hearing that the outpatient services had not been fully authorized, the stipulation filed by the parties prior to the hearing clearly stated that the services were authorized by the Petitioner and that there are no issues of medical necessity presented in this case.

  9. The Petitioner declined to pay the bill for the outpatient visits and issued an Explanation of Benefits Review (EOBR) form that provided the following coded explanation for its decision:

    64-PAYMENT DISALLOWED: BILLING ERROR: SERVICE "NOT COVERED" UNDER APPLICABLE WORKERS' COMPENSATION REIMBURSEMENT MANUAL.


    * * *


    5218-FACILITY CHARGE FOR TREATMENT ROOM OR CLINIC VISIT HAS BEEN IMPROPERLY BILLED PURSUANT TO NATIONAL UNIFORM BILLING MANUAL GUIDELINES. PROFESSIONAL SERVICES RENDERED FOR FACILITY BASED PHYSICIAN ARE TO BE BILLED ON APPROPRIATE FORM. NO ADDITIONAL REIMBURSEMENT GRANTED FOR FACILITY FEE.


  10. The standard billing form used by health care professionals to file for reimbursement of medical claims is a CMS-1500 form (identified as the DFS-F5-DWC-9 form by the Florida workers' compensation program).

  11. Essentially, the Petitioner has asserted that Raulerson should have submitted bills for the outpatient services on a professional services billing form rather than on a hospital billing form.

  12. The apparent effect of submitting the charges on the hospital billing form rather than the professional services billing form was to increase the reimbursement rate paid for the services.

  13. There was no credible evidence that Raulerson's use of the hospital billing form violated any applicable requirements of the Florida workers' compensation program.

  14. The Petitioner has previously paid similar claims that were submitted on the UB-04 hospital billing form.

  15. Florida Administrative Code Rule 69L-7.501 incorporates by reference, the Florida Workers' Compensation Manual for Hospitals (2006 Edition), which, states, in relevant part, as

    follows:


    Section X: Outpatient Reimbursement


    1. Reimbursement Amount


      Except as otherwise provided in this Section, hospital charges for services and supplies provided on an outpatient basis shall be reimbursed at seventy-five percent (75%) of usual and customary charges for medically necessary services and supplies, and shall be subject to verification and adjustment in accordance with Sections XI and XII of this manual.


      * * *


      Section XI: Disallowed, Denied and Disputed Charges


      * * *


    2. Physician Services


    The insurer shall not reimburse a hospital for physician services when billed by the hospital on the hospital billing form.

    Proper billing and reimbursement of physician services rendered in any location, including inside a hospital, shall be in accordance with the requirements of rules 69L-7.602 and 69L-7.020.


  16. Rule 69L-7.602 is the Florida Workers' Compensation Medical Services Billing, Filing and Reporting Rule.

  17. Rule 69L-7.602(4)(c) requires that hospitals submit bills using Form DFS-F5-DWC-90 (the hospital billing form).

  18. Rule 69L-7.602(4)(b)4.b. states as follows:


    Outpatient billing--Hospitals shall in addition to filing a Form DFS-F5-DWC-90:


    1. Enter the CPT®, HCPCS or workers' compensation unique code and the applicable CPT® or HCPCS modifier code in Form Locator

      44 on the Form DFS-F5-DWC-90, when required pursuant to the UB-04 Manual; and


    2. Make written entry "scheduled" or "non-scheduled" in Form Locator 80 of Form revision 2006--'Remarks' on the DFS-F5-DWC- 90, when billing outpatient surgery or outpatient surgical services; and


    3. Attach an itemized statement with charges based on the facility's Charge Master; and


    4. Submit all applicable documentation required pursuant to Rule 69L-7.501, F.A.C.;


    5. Bill professional services provided by a physician or recognized practitioner on the Form DFS-F5-DWC-9, regardless of employment arrangement. (emphasis supplied).


  19. Rule 69L-7.602(1)(nn) sets forth the following relevant definition:

    "Recognized Practitioner" means a non- physician health care provider licensed by the Department of Health who works under the protocol of a physician or who, upon referral from a physician, can render direct billable services that are within the scope of their license, independent of the supervision of a physician.


  20. The services in this case were provided by an advanced registered nurse practitioner (ARNP), a recognized practitioner as defined by the rule. The coding on the bill submitted to the Petitioner by Raulerson indicated that the services were provided in a clinical setting (Revenue Code 510) by a recognized practitioner (CPT Code 99211).


  21. Review of the bill by the Department indicated that the charge for services attributed to "Revenue Code 510" was a "facility fee" rather than a professional services fee.

  22. Raulerson did not submit a bill for the professional services provided to the patient on August 8 and 15, 2011, by the ARNP. No specific charges for physician services were included on the bill at issue in this proceeding.

  23. Whether rendered on an inpatient or outpatient basis, the provision of hospital-based services routinely entails the services of medical professionals.

  24. The evidence failed to establish that Raulerson was legally required to submit a bill for professional services or that the bill at issue in this case should have been submitted on a professional services billing form.

    CONCLUSIONS OF LAW


  25. The Division of Administrative Hearings has jurisdiction over the parties to and subject matter of this proceeding. §§ 120.569 and 120.57, Fla. Stat. (2011).

  26. The Department is the state agency charged with the responsibility for resolving disputes related to utilization and reimbursement in the Florida workers' compensation program.

    § 440.13(7), Fla. Stat. In this case, the Department determined that the Petitioner's refusal to reimburse Raulerson was improper.


  27. Section 440.13 does not address which party bears the burden of proof in this proceeding. The general rule is that "the burden of proof, apart from statute, is on the party asserting the affirmative of an issue before an administrative tribunal." Balino v. Dep't of HRS, 348 So. 2d 349, 350 (Fla. 1st DCA 1977). Accordingly, Raulerson, as the party asserting that it is owed money, bears the burden of establishing entitlement to the payment by a preponderance of the evidence. Dep't of Banking & Fin., Div. of Sec. & Investor Prot. v. Osborne Stern & Co., 670 So. 2d 932, 934 (Fla. 1996); Fla. Dep't of Transp. v. J.W.C. Co., 396 So. 2d 778, 788 (Fla. 1st DCA 1981); also see § 120.57(1)(j) ("Findings of fact shall be based upon a preponderance of the evidence, except in penal or licensure disciplinary proceedings or except as otherwise provided by statute. . . ."). A preponderance of the evidence is defined as "the greater weight of the evidence" or evidence that "more likely than not" tends to prove a certain proposition. Fireman's Fund Indemnity Co. v. Perry, 5 So. 2d 862 (Fla. 1942); Gross v. Lyons, 763 So. 2d 276,

280 n.1. (Fla. 2000). Raulerson has established, by a preponderance of the evidence, that it is entitled to be reimbursed for seventy-five percent (75%) of usual and customary charges for medically necessary services and supplies pursuant to Section X, Subsection A, of the Florida Workers' Compensation


Manual for Hospitals (2006 Edition), which, in this case, is


$300.


RECOMMENDATION


Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Department of Financial Services, Division of Workers' Compensation, enter a final order affirming the Reimbursement Dispute Determination dated January 20, 2012, wherein the Department directed FFVA Mutual Insurance Company to pay a $300 reimbursement claim filed by Raulerson Hospital.

DONE AND ENTERED this 25th day of July, 2012, in Tallahassee, Leon County, Florida.

S

WILLIAM F. QUATTLEBAUM

Administrative Law Judge

Division of Administrative Hearings The DeSoto Building

1230 Apalachee Parkway

Tallahassee, Florida 32399-3060

(850) 488-9675

Fax Filing (850) 921-6847 www.doah.state.fl.us


Filed with the Clerk of the Division of Administrative Hearings this 25th day of July, 2012.


COPIES FURNISHED:


Julie Jones, CP, FRP, Agency Clerk Department of Financial Services Division of Legal Services

200 East Gaines Street Tallahassee, Florida 32399-0390


Julie Lewis Hauf, Esquire

Law Office of Julie Lewis Hauf, P.L. 15880 Summerlin Road, Suite 300

PMB 315

Fort Myers, Florida 33908


Mari H. McCully, Esquire Department of Financial Services Division of Workers' Compensation

200 East Gaines Street Tallahassee, Florida 32399-4229


Richard M. Ellis, Esquire Rutledge, Ecenia and Purnell, P.A.

119 South Monroe Street, Suite 202 Post Office Box 551

Tallahassee, Florida 32301


NOTICE OF RIGHT TO SUBMIT EXCEPTIONS


All parties have the right to submit written exceptions within

15 days from the date of this Recommended Order. Any exceptions to this Recommended Order should be filed with the agency that will issue the Final Order in this case.


Docket for Case No: 12-001065
Issue Date Proceedings
Sep. 06, 2012 Agency Final Order filed.
Jul. 25, 2012 Recommended Order (hearing held May 15, 2012). CASE CLOSED.
Jul. 25, 2012 Recommended Order cover letter identifying the hearing record referred to the Agency.
Jul. 10, 2012 FFVA Mutual Ins. Co. Motion for Acceptance of Filing filed.
Jul. 09, 2012 Motion to Strike FFVA Mutual Insurance Company's Proposed Order as Not Timely Filed filed.
Jul. 06, 2012 FFVA Mutual Ins. Co.'s Proposed Recommended Order filed.
Jul. 05, 2012 Joint Proposed Recommended Order of Department of Financial Services, Division of Workers' Compensation and Okeechobee Hospital, Inc., d/b/a Raulerson Hospital filed.
Jun. 25, 2012 Transcript (not available for viewing) filed.
May 15, 2012 CASE STATUS: Hearing Held.
May 11, 2012 Raulerson's Notice of Filing Exhibits (exhibits not available for viewing) filed.
May 11, 2012 Raulerson's Notice of Filing (Proposed) Exhibits filed.
May 10, 2012 Motion for Taking Official Recognition filed.
May 08, 2012 Notice of Taking Telephonic Deposition Duces Tecum (of T. Brown) filed.
May 07, 2012 Notice of Taking Telephonic Deposition Duces Tecum (of J. Dunn) filed.
May 04, 2012 Joint Pre-hearing Stipulation filed.
May 02, 2012 Raulerson Hospital's Amended (Proposed) Exhibit List filed.
May 02, 2012 Raulerson Hospital's (Proposed) Exhibit List filed.
May 02, 2012 Raulerson Hospital's Witness List filed.
Apr. 19, 2012 Order Granting Petition to Intervene.
Apr. 19, 2012 Amended Notice of Hearing by Video Teleconference (hearing set for May 15, 2012; 9:30 a.m.; Orlando and Tallahassee, FL; amended as to Orlando hearing location).
Apr. 18, 2012 Motion to Transfer Venue filed.
Apr. 13, 2012 Raulerson Hospital's Petition to Intervene filed.
Apr. 13, 2012 Notice of Appearance (Richard Ellis) filed.
Apr. 03, 2012 Order of Pre-hearing Instructions.
Apr. 03, 2012 Notice of Hearing by Video Teleconference (hearing set for May 15, 2012; 9:30 a.m.; Fort Myers and Tallahassee, FL).
Apr. 02, 2012 Unilateral Response to Initial Order filed.
Apr. 02, 2012 Unilateral Response to Initial Order filed.
Mar. 22, 2012 Initial Order.
Mar. 21, 2012 Notice of Litigation filed.
Mar. 21, 2012 Agency referral filed.
Mar. 21, 2012 Petition for Administrative Hearing filed.
Mar. 21, 2012 Workers' Compensation Medical Services Reimbursement Dispute Determination filed.

Orders for Case No: 12-001065
Issue Date Document Summary
Sep. 05, 2012 Agency Final Order
Jul. 25, 2012 Recommended Order Hospital is entitled to reimbursement for charges related to services provided at their outpatient clinic.
Source:  Florida - Division of Administrative Hearings

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