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DEPARTMENT OF FINANCIAL SERVICES, DIVISION OF INSURANCE AGENTS AND AGENCY SERVICES vs HAMID GOODZARI, 12-003426PL (2012)

Court: Division of Administrative Hearings, Florida Number: 12-003426PL Visitors: 45
Petitioner: DEPARTMENT OF FINANCIAL SERVICES, DIVISION OF INSURANCE AGENTS AND AGENCY SERVICES
Respondent: HAMID GOODZARI
Judges: ROBERT E. MEALE
Agency: Department of Financial Services
Locations: Lauderdale Lakes, Florida
Filed: Oct. 18, 2012
Status: Closed
Recommended Order on Thursday, February 14, 2013.

Latest Update: Apr. 08, 2013
Summary: The issues are whether Respondent is guilty of demonstrating a lack of fitness or trustworthiness to engage in the business of insurance and, if so, what penalty should be imposed.Six-month suspension for failure of insurance agent to remit premiums to insurer or, in case of dishonored customer checks, to invoke statutory procedure to render committed coverage void ab initio and relieve insurer, agency, of further liability.
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STATE OF FLORIDA

DIVISION OF ADMINISTRATIVE HEARINGS


DEPARTMENT OF FINANCIAL SERVICES,


Petitioner,


vs.


HAMID GOODARZI,


Respondent.

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) Case No. 12-3426PL

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RECOMMENDED ORDER


On December 17, 2012, Robert E. Meale, Administrative Law Judge of the Division of Administrative Hearings, conducted the final hearing by videoconference in Tallahassee and Lauderdale Lakes, Florida.

APPEARANCES


Petitioner: David J. Busch, Esquire

Department of Financial Services Division of Legal Services

612 Larson Building

200 East Gaines Street Tallahassee, Florida 32399-0333


Respondent: Orrin R. Beilly, Esquire

Law Offices of Orrin R. Beilly

105 South Narcissus Avenue Suite 705

West Palm Beach, Florida 33401 STATEMENT OF THE ISSUES

The issues are whether Respondent is guilty of demonstrating a lack of fitness or trustworthiness to engage in


the business of insurance and, if so, what penalty should be


imposed.


PRELIMINARY STATEMENT


By Administrative Complaint dated April 8, 2011, Petitioner alleged that Respondent is licensed as a general lines (2-20) insurance agent. At all material times, Respondent was appointed to sell certain insurance products offered by United Automobile Insurance Company (United Auto), and he was a signatory on the Wachovia Bank account of Carol City Discount Insurance (Carol City).

Count I alleges that, on December 27, 2008, Respondent signed check number 2640 in the amount of $2233.82 and payable to United Auto. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the name "Meo T Van," and the check was issued to pay the premium on policy number 2126792. On January 2, 2009, United Auto presented the check for deposit, but, three days later, the bank returned the check to United Auto due to insufficient funds.

Count I alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer; section 626.611(7), which prohibits any agent from demonstrating


a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count II alleges that, on December 28, 2008, Respondent signed check number 2643 in the amount of $898.60 and payable to United Premium Finance (United Finance), an affiliate of United Auto. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Transmittal (5 apps)," and the check was issued to pay the premium on policy numbers 2127231, 2127155, 2127060, 2127232, and 2126707. On January 6, 2009, United Finance presented the check for deposit, but, the next day, the bank returned the check to United Finance due to insufficient funds.

Count II alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count III alleges that, on January 6, 2009, Respondent signed check number 2650 in the amount of $658.04 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Transmittal (5 apps)," and the check was issued to pay the premium on policy numbers 2127558, 2127642, 2127557, 2127385, and 2127910. On January 8, 2009, United Finance presented the check for deposit, but, four days later, the bank returned the check to United Finance due to insufficient funds.

Count III alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count IV alleges that, on January 5, 2009, Respondent signed check number 2648 in the amount of $151.90 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Joyce Jolly," and the check was issued to pay the premium on policy number 2124852. On January 8, 2009, United Finance presented the check for deposit, but, four days later, the bank returned the check to United Finance due to insufficient funds.

Count IV alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer; section 626.611(7), which prohibits any agent from demonstrating


a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count V alleges that, on January 17, 2009, Respondent signed check number 2660 in the amount of $1788.97 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Transmittal (6 apps)," and the check was issued to pay the premium on policy numbers 2127986, 2128057, 2128322,

2122988, 2129323, and 2127990. On January 12, 2009, United Finance presented the check for deposit, but, 10 days later, the bank returned the check to United Finance due to insufficient funds.

Count V alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count VI alleges that, on January 19, 2009, Respondent signed check number 2659 in the amount of $2197.92 and payable to United Auto. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Kanagarja Kandaswamy" and the check was issued to pay the premium on policy number 2127845. On January 22, 2009, United Auto presented the check for deposit, but, the next day, the bank returned the check to United Auto due to insufficient funds.

Count VI alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count VII alleges that, on January 20, 2009, Respondent signed check number 2661 in the amount of $713.57 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Transmittal (5 apps)," and the check was issued to pay the premium on policy numbers 2127989, 2128810, 2128433, 2128694, and 2128056. On January 23, 2009, United Finance presented the check for deposit, but, three days later, the bank returned the check to United Finance due to insufficient funds.

Count VII alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count VIII alleges that, on January 22, 2009, Respondent signed check number 2663 in the amount of $505.61 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Transmittal (4 apps)," and the check was issued to pay the premium on policy numbers 2129191, 2129092, 2129302, and

2129290. On January 26, 2009, United Finance presented the check for deposit, but, the next day, the bank returned the check to United Finance due to insufficient funds.

Count VIII alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer;


section 626.611(7), which prohibits any agent from demonstrating a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Count IX alleges that, on January 26, 2009, Respondent signed check number 2665 in the amount of $176.25 and payable to United Finance. The check was drawn on a Wachovia Bank account in the name of Carol City. The memo line bore the language "Allison Johnson," and the check was issued to pay the premium on policy number 2129427. United Finance presented the check for deposit, but, on January 28, 2009, the bank returned the check to United Finance due to insufficient funds.

Count IX alleges that Respondent thus violated section 626.561(1), Florida Statutes, which provides that all premiums belonging to insurers and received by an agent shall be trust funds received by the agency in a fiduciary capacity, and the agent shall account for and pay these funds to the insurer; section 626.611(7), which prohibits any agent from demonstrating


a lack of fitness or trustworthiness to engage in the business of insurance; section 626.611(9), which prohibits any agent from exhibiting fraudulent or dishonest practices in the conduct of insurance business; section 626.611(10), which prohibits any agent from misappropriating, converting, or unlawfully withholding money of insureds and received in the conduct of insurance business; and section 626.621(2), which provides that any violation of the Insurance Code in the conduct of insurance business is a violation of law.

Respondent timely requested a formal hearing.


At the hearing, Petitioner called three witnesses and offered into evidence 29 exhibits: Petitioner Exhibits 1-29. Respondent called one witness and offered into evidence no exhibits. All exhibits were admitted except for Petitioner Exhibits 9 and 17, which were proffered. As for Petitioner Exhibit 18, all of page 59 except paragraph 1 is admitted for the truth, and pages 60-61 are not admitted for the truth, but as notice to Respondent.

The court reporter filed the transcript on January 4, 2013.


Petitioner filed its proposed recommended order on February 4, 2013.

FINDINGS OF FACT


  1. At all relevant times, Respondent has held a 2-20 license as a property and casualty agent. At all relevant


    times, Respondent was the agent in charge of Carol City; in fact, he was the lone agent employed by the agency. At all relevant times, Respondent was the lone signatory on Carol City's Wachovia banking account described below.

  2. Respondent was first issued a 2-20 license in 1993. By Consent Order dated September 25, 2006, and approved October 17, 2006, Respondent agreed to cease and desist from making excess charges for insurance and from selling ancillary products with the informed consent of the insurer, to pay an administrative fine of $3000 and restitution of about $1600 to four customers, and to one year of probation. This is the sole discipline imposed on Respondent's license over 20 years.

  3. At all material times, Respondent was an appointed agent with United Auto. In this case, Carol City effectively remitted premiums directly to United Auto or, for customers who chose to finance their premiums, indirectly to United Auto by remitting premiums directly to United Finance, a premium- financing affiliate of United Auto.

  4. As relevant to this case, the subject insurance transactions are simple. Customers of Carol City purchase insurance underwritten by United Auto. As an appointed agent of United Auto, Respondent causes United Auto to commit to coverage upon Carol City's receipt of the premium payment from the customer (and the execution of certain documents that are


    irrelevant to this case). If the customer chooses not to finance the premium, the customer pays the premium to Carol City, which deposits the customer's check and issues a Carol City check in the same amount, net of commission, to United Auto. If the customer chooses to finance the premium, the customer pays the premium downpayment to Carol City, which deposits the customer's check and issues a Carol City check in the same amount, net of commission, to United Finance. United Finance then advances the full premium payment to United Auto and collects installment payments from the insured.

  5. At some point, the payment process changed. United Auto and United Finance electronically swept Carol City's bank account for the payments due each company, relieving Carol City of the responsibility of issuing separate checks to each company. This change in payment processing is irrelevant to this case.

  6. As detailed below, Carol City issued a number of bad checks to United Auto and United Finance. Respondent's defenses are essentially that Carol City's checks were dishonored because: 1) customers' checks to Carol City were dishonored and

    2) the electronic sweeping of the Carol City account did not provide Carol City an opportunity to follow the usual procedure to avoid liability to its insurers when customers' checks to Carol City were dishonored.


  7. These defenses find no support in the evidence. First, the evidentiary record includes nine handwritten Carol City checks, corresponding to the nine counts, that failed to clear when presented for payment by United Auto or United Finance. In other words, these transactions occurred before electronic sweeping was implemented, at least by United Auto and United Finance.

  8. Second, at all times--both before and after the institution of the electronic-sweeping process--United Auto and United Finance maintained a procedure by which Carol City could void any transaction if the customer's premium-payment check to Carol City failed to clear. In this procedure, as provided by section 626.9201(2)(a), Florida Statutes, the insurance transaction is void ab initio, once the agent provides statutory notice to the customer whose initial premium payment has been dishonored. United Auto requires the agent to send the insurer a copy of the bad check and a copy of the certified notice letter to the customer, after which United Auto will void the policy, and the agency and agent will have no liability to United Auto or United Finance.

  9. Respondent testified vaguely that he thought that he had complied with this policy-cancelation process, but clearly he had not. He produced no documentary evidence of his having ever attempted to advise United Auto or United Finance that


    Carol City's customers had given Carol City bad checks. And Respondent had many months during which he might have advanced this contention, if it had been true.

  10. Instead, rather than following the liability-avoidance procedure outlined above or ever advising United Auto or United Finance of dishonored customers' checks, Respondent allowed United Auto's liabilities to these customers to become fixed and allowed Carol City's liabilities toward United Auto and United Finance to remain unsatisfied. By failing to follow the statutory procedure that would have allowed United Auto to relieve itself of liability to any customers who had failed to pay their initial premium, Carol City obligated itself to pay United Auto and United Finance for this coverage that Carol City allowed its customers to obtain, even if they had not paid for

    it.


  11. After becoming dissatisfied with Carol City's


    instalment remittances of the unpaid balance due from the failure of its checks to have cleared, United Auto and United Finance obtained a judgment against Carol City for an amount probably a little in excess of $10,000. After becoming dissatisfied with Carol City's payments on this judgment, United Auto and United Finance levied on Carol City's office furnishings. After losing possession of its computers and


    office furniture, Carol City or Respondent promptly satisfied the amount still due on the judgment.

  12. The dishonored checks that Carol City issued to United Auto or United Finance, the amounts, the last four digits of the United Auto policies corresponding to these remittances, and the dates of the checks are:

    Check

    No.

    Amount

    Policy

    Nos.

    Date of check

    2640


    $2233.82

    6792


    12/27/08

    2643


    $ 898.60

    7231


    12/30/08




    7155






    7060






    7232






    6707



    2650


    $ 658.04

    7558


    1/6/09




    7642






    7557






    7385






    7910



    2648


    $ 151.90

    4852


    1/5/09

    2660


    $1788.97

    7986


    1/17/09




    8057






    8322






    2988






    9323






    7990



    2659


    $2197.92

    7845


    1/19/09

    2661


    $ 713.57

    7989


    1/20/09




    8810






    8433






    8694






    8056



    2663


    $ 505.61

    9191


    1/22/09




    9092




    9302

    9290


    2665 $ 176.25 9427 1/26/09


    TOTAL $9324.68


  13. The bank records of Carol City for January and February 2009 show a large number of $35 charges for returned checks and overdrafts, as well as a number of returned deposited items. Although it is impossible, on this record, to determine if any of these returned deposits pertain to any of the 29 policy transactions detailed in the preceding paragraph, such a finding would be irrelevant because of Respondent's above- described failure to avail himself of the available policy- cancelation procedure. Likewise, although the imposition of extraordinary $35 charges may explain why specific Carol City checks did not clear, such a finding would also be irrelevant because it would not excuse the dishonoring of Carol City's checks to United Auto and United Finance.

  14. Petitioner has proved that Respondent collected initial premiums from Carol City's customers in 29 transactions, caused United Auto to commit to insurance coverage to these customers, and either: 1) Respondent did not remit these successfully collected premiums to United Auto or United Finance or 2) when the initial premium payments by Carol City's customers were dishonored, Respondent failed to take the


    necessary steps to void the committed insurance coverage and relieve United Auto, Carol City, and himself of any further liability.

    CONCLUSIONS OF LAW


  15. The Division of Administrative Hearings has jurisdiction. §§ 120.569 and 120.57(1), Fla. Stat.

  16. Among the various statutes that Respondent is alleged to have violated, the most pertinent is section 626.611(7), which calls for compulsory suspension or revocation for a "[d]emonstrated lack of fitness or trustworthiness to engage in the business of insurance."

  17. Petitioner must prove the material allegations by clear and convincing evidence. Department of Banking and Finance v. Osborne Stern and Company, Inc., 670 So. 2d 932 (Fla. 1996).

  18. Petitioner has proved that Respondent has demonstrated a lack of fitness or trustworthiness to engage in the business of insurance. He collected, but failed to remit, nearly $10,000 of premiums. To whatever extent customers' checks for these initial premiums were dishonored, Respondent did not invoke the statutory procedure to allow United Auto to invalidate the policies that Respondent had already caused it to issue. By failing to do so, Respondent allowed United Auto to remain liable on these policies, even though it had not been paid the


    initial premiums for these policies and regardless whether Carol City had been paid the initial premiums for these policies.

  19. Florida Administrative Code Rule 69B-231.080(7) provides for a six-month suspension for a violation of section 626.611(7). In its proposed recommended order, Petitioner argues persuasively for this penalty.

RECOMMENDATION


It is


RECOMMENDED that the Department of Financial Services enter a final order finding Respondent guilty of violating section 626.611(7) and suspending his license for six months.

DONE AND ENTERED this 14th day of February, 2013, in Tallahassee, Leon County, Florida.

S

ROBERT E. MEALE

Administrative Law Judge

Division of Administrative Hearings The DeSoto Building

1230 Apalachee Parkway

Tallahassee, Florida 32399-3060

(850) 488-9675

Fax Filing (850) 921-6847 www.doah.state.fl.us


Filed with the Clerk of the Division of Administrative Hearings this 14th day of February, 2013.


COPIES FURNISHED:


Orrin R. Beilly, Esquire

The Law Office of Orrin R. Beilly, P.A. The Citizens Building, Suite 705

105 South Narcissus Avenue

West Palm Beach, Florida 33401-5529


David J. Busch, Esquire Department of Financial Services Division of Legal Services

612 Larson Building

200 East Gaines Street Tallahassee, Florida 32399-0390


Julie Jones, CP, FRP, Agency Clerk Division of Legal Services Department of Financial Services

200 East Gaines Street Tallahassee, Florida 32399-0390


NOTICE OF RIGHT TO SUBMIT EXCEPTIONS


All parties have the right to submit written exceptions within

15 days from the date of this Recommended Order. Any exceptions to this Recommended Order should be filed with the agency that will issue the Final Order in this case.


Docket for Case No: 12-003426PL
Issue Date Proceedings
Apr. 08, 2013 (Agency) Final Order filed.
Feb. 14, 2013 Recommended Order (hearing held December 17, 2012). CASE CLOSED.
Feb. 14, 2013 Recommended Order cover letter identifying the hearing record referred to the Agency.
Feb. 04, 2013 Petitioiner's Proposed Recommended Order filed.
Jan. 04, 2013 Transcript of Proceedings (not available for viewing) filed.
Dec. 17, 2012 CASE STATUS: Hearing Held.
Dec. 06, 2012 Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
Dec. 06, 2012 Petitioner's Notice of Filing Proposed Exhibits filed.
Nov. 07, 2012 Notice of Hearing by Video Teleconference (hearing set for December 17, 2012; 9:00 a.m.; Lauderdale Lakes and Tallahassee, FL).
Oct. 24, 2012 Petitioner's Response to Initial order filed.
Oct. 18, 2012 Initial Order.
Oct. 18, 2012 Order Re-opening File. CASE REOPENED.
Oct. 17, 2012 Petitioner's Motion to Reopen Case filed. (FORMERLY DOAH CASE NO. 12-2039PL)
Sep. 10, 2012 Transmittal letter from Claudia Llado forwarding Petitioner's proposed exhibits, to the agency.
Sep. 05, 2012 Order Closing File and Relinquishing Jurisdiction. CASE CLOSED.
Aug. 16, 2012 Order Granting Continuance (parties to advise status by August 27, 2012).
Aug. 16, 2012 Motion to Continue filed.
Aug. 16, 2012 Notice of Appearance (filed by O. Beilly).
Aug. 14, 2012 Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
Aug. 14, 2012 Petitioner's Notice of Filing Proposed Exhibits filed.
Aug. 14, 2012 Petitioner's Witness and (Proposed) Exhibit Lists filed.
Jun. 14, 2012 Order of Pre-hearing Instructions.
Jun. 14, 2012 Notice of Hearing by Video Teleconference (hearing set for August 17, 2012; 9:00 a.m.; Miami and Tallahassee, FL).
Jun. 07, 2012 Petitioner's Motion to Reassume Jurisdiction and Reset Final Hearing filed. (FORMERLY DOAH CASE NO. 11-3360PL)
Jul. 08, 2011 Election of Proceeding filed.
Jul. 08, 2011 Administrative Complaint filed.
Jul. 08, 2011 Agency referral filed.

Orders for Case No: 12-003426PL
Issue Date Document Summary
Apr. 05, 2013 Agency Final Order
Feb. 14, 2013 Recommended Order Six-month suspension for failure of insurance agent to remit premiums to insurer or, in case of dishonored customer checks, to invoke statutory procedure to render committed coverage void ab initio and relieve insurer, agency, of further liability.
Source:  Florida - Division of Administrative Hearings

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