I have my things in a storage facility. I got behind on my payments and they were going to auction my things off on 9/30/10. I spoke with the district manager on 9/29/10 and he gave me until 10/1/10 to come up with the money. In the meantime they auctioned my things off. I went to the office on 10/1/10 in the morning to bring them the money and was told they auctioned my things off. I explained to the guy there that the district manager said I had until that day to come up with the money. The district mananger was sitting there when I am having the conversation with the other guy. Finally he speaks up and tells me who is. He tried to figure out a way to make this my fault, and when he couldn't he told me he waould try and figure out a way to get my things back and would call me on Monday, 10/4/10. He didn't call me at work that day so I left work early so that I could go there in person and find out what was going on. I spoke with the manager on 10/4/10 and he informed me they did get my things back but they wanted me to find another place to store them. He even suggested a place down the street. He also said that they would let me use their truck so that I wouldn't have to pay for one. He said to call him today and let him know what was going on. I went yesterday and got another storage unit. I paid $150.00. I called them back this morning and talked to another guy who had no idea what was going on, I explained the whole situation to him,he said they were willing to let me keep my things there and they would take off the late charges. I explained again that I had already went & got another unit and paid for it.He also said that didn't have a truck available for me. He told me he had to call the district manager and get back to me. He called me back and said they found a truck I could use but I had to pay $250.00 to get my things back. Can they do this? I don't have $250.00. Please help.

Thank you,

Cheryl Pierce