I am having issues with Devry University and my financial aid. I am receiving Financial assistance to pay up front to this university. Once my courses are completed and I have scored a B or higher, I can receive assistance from my employer, which will then reimburse me for my tuition and fees and I send back to the lenders. Devry packaging department communicates what assistance is needed and how much, either more than tuition, due to university fees or less.
For my first term it seems as if Devry over packed me with a higher funding amount. I did not find this out until near the end of my second term. Meaning for the first term I had already received funds from my lenders for the beginning amount Devry Packaged me with, and tuition and fees were paid and I received a refund. Now with refunds, students are welcome to do as they please with the money. Some will pay the full amount back to lenders and some will spend it on life situations. In my case I did both. Once the refund went through my balance was at zero owed and once my course was over and I received my reimbursement, my balance was still at zero. So I began the next course. In the 5th or 6th week of my 2nd class, I receive an email from my "financial advisor", what an advisor she is, that I owed. Where are these charges come from? I don't know. So they investigated and concluded that THEIR packaging department over packaged me and realized later that I had more assistance than needed, which Devry had all my information before I started classes, so this determination should have been in place from day one. After realizing they made a huge mistake, Devry paid funds back to lenders, without even explaining this to me. At this time all reimbursements and majority of the refund was already paid back to lenders so I had no more funds. Now the school is telling me that I have to pay them for the money they sent back because of their lack of packaging.
Understand that the packaging department, those who comes up with how much assistance you will need to attend, comes up with a figure and tells the lenders, not the student. So the student has nothing to do with that half. All we have to do is fill out the FAFSA and put in the school�s information, the rest is up to the school to do. So my question is why am I liable for this balance in which I had no clue or control of when it was not my fault, it was Devry? I am going to school to better my education and I am only doing it now because my employers pays for it so I will not have to come out of pocket. I can barely afford living and to pay back my undergraduate loans, so why will I be able to afford a mistake on Devry�s half? Please help me
