The Issue Whether the School District of Palm Beach County properly suspended Respondent for 15 days and, subsequently, terminated his employment for an incident at the bus facility compound on December 12, 2018.
Findings Of Fact The undersigned makes the following findings of material and relevant fact: Stipulated Facts Respondent was hired by the School District of Palm Beach County (“District”) on March 9, 2007. At all times relevant to this Administrative Complaint, Respondent was employed as a School Bus Driver I at the Royal Palm Beach Transportation Facility (“Royal Palm Facility”) with the District. Employee and Labor Relations commenced an investigation on September 9, 2019, that was assigned Case No. 19/20-026. On October 29, 2019, Respondent was notified that the superintendent intended to recommend a 15-day suspension without pay and termination of Respondent’s employment to the Palm Beach County School Board (“School Board”) at the November 20, 2019, School Board meeting. On December 18, 2019, Respondent requested a hearing at DOAH regarding the suspension and termination of his employment. 1 Instead of recapping or summarizing the relevant and material testimony of witnesses, one of the parties submitted a Proposed Recommended Order with Findings of Fact that included and recited significant provisions of the hearing Transcript verbatim. This was not helpful and is contrary to the custom and practice at DOAH. This practice is discouraged in the future. Facts Presented At The Hearing The School Board operates, controls, and supervises the District, pursuant to Article IX, section 4(b), Florida Constitution, and section 1001.32, Florida Statutes. Petitioner has the authority to discipline employees pursuant to section 1012.22(1), Florida Statutes. Respondent was an experienced bus driver who had been trained in the proper method of interacting with supervisors, co-workers, and students, and exercising good professional judgment, and knew to follow certain rules, policies and directives. Respondent’s employment was governed by: a collective bargaining agreement (“CBA”) between the District and Service Employees International Union/Florida Public Services Union (“SEIU/FPSU”)(SB Ex. 77; Resp’t Ex. 11); School Board Policies (SB Exs. 70-74); Florida law (SB Ex. 75); and the School Bus Operators and Bus-Attendant Handbook (SB Ex. 76). Respondent was notified that he was being recommended for termination due to insubordination, ethical misconduct, and failure to follow policies, rules, or directives when he screamed and yelled at Senior Transportation Coordinator Cynthia Holloman (“Holloman”); used profanity, impolite language, and derogatory terms directed at Holloman which were heard by other employees as well; and left a school bus unattended in the middle of the bus driveway. SB Ex. 1; SB Ex. 4 at p. SB000022-35; and Pet’r Admin. Compl. Holloman testified at the hearing and her deposition transcript was filed. She was the senior coordinator at the Royal Palm Facility on December 12, 2018. However, the assignment of buses to the drivers was primarily handled by another employee, Bonnie Smith (“Smith”). As background, Holloman outlined that bus drivers would report to the facility in the morning to pick up their bus. If the driver’s regularly assigned bus was down or inoperative, the bus driver would be reassigned and take a substitute bus. The bus drivers were required to perform a pre-trip inspection each day to look for issues with their assigned bus. The pre-trip inspection would include, among other things, the drivers starting up their assigned bus. If the driver discovered an issue with the bus, the driver was required to fill out a form, bring it inside, and a mechanic would be assigned to fix the problem. If the problem could not be corrected, the driver would be assigned another bus. If another bus was not available, then Petitioner’s staff would assign an available driver a “double route” to cover the route. If a mechanic determined the bus was not safe to operate, then a bus would not be put on the road. Respondent testified that the morning of December 12, 2018, was an unusually cold morning. He had been assigned a bus that he believed did not have a working heater. His indirect concern with the heat not working was that the defroster linked to it would not function properly, creating a potential safety risk for the bus driver and the passengers. That morning, Respondent reported the problem with his assigned bus to Smith, and told her that he would not drive the bus in that condition. Marvin Jackson (“Jackson”), a bus driver at the Royal Palm Facility, also had a problem with the heater not functioning in his bus. Jackson testified that he would carry a rag or paper towels to wipe the windshield when driving. He took this action to operate his bus safely. Jackson indicated that on the morning of December 12, 2018, he also went into the office to complain about his heat not working properly. Leatrice Burroughs (“Burroughs”), another bus driver, testified that she also went to see Holloman on the morning of December 12, 2018, to complain about the heater on her bus not working properly. Holloman was in the dispatch office with Burroughs. Holloman was attempting to locate a bus with a functioning heater for Burroughs when Respondent arrived at the dispatch office. Holloman acknowledged that if the bus defroster was not working and the front windshield was fogging up, it would create a dangerous condition for the bus drivers. When Holloman was inside with Burroughs, Holloman heard Respondent outside raising his voice and cursing at Smith. Holloman agreed that Burroughs was in position where she could have heard Respondent using any profane or inappropriate language outside. Holloman heard Respondent cursing at Smith telling her he would not drive the bus without heat. Burroughs testified that she did not hear Respondent swearing or using any profanity. Holloman then spoke directly with Respondent and explained to him that there were no buses with heat available for him. He angrily responded and told her she was “full of sh_t,” in front of Burroughs. Burroughs denied hearing Respondent say that.2 Holloman related that during this same conversation Respondent, told her to “go f_ck herself” and that she instructed him to punch out and go home. Holloman also stated that Respondent called her a “b_tch,” and said he would park his bus and “sit on the clock.” When Holloman asked him if he was refusing to do his route that morning he replied “I’m not gonna do my route. I’m gonna sit here and I’m gonna get paid for it.” She responded that she was not going to pay him if there was work available and he was not willing to do the work. In response, Respondent told her “to go f_ck herself.” Notably, during this encounter with Holloman, Respondent made no mention or complaint to her about any problem with the defroster, nor did he claim that the bus was unsafe to drive. 2 It was not clear from the evidence what Burroughs’s proximity was to Holloman and Respondent during this discussion. Gary Mosley (“Mosley”), one of Holloman’s supervisors, arrived at the bus facility at some point after the heated exchange began. Respondent came back into the office. Holloman claims that, in the presence of Mosley, Respondent swore at her, at which time she stood up from her desk and told him she was not afraid of him. Mosley testified. He did not recall Louis swearing at Holloman, while he was in the office. However, when he spoke with Respondent outside, Respondent admitted that he said “f_ck you” to Holloman before Mosley arrived. Holloman also stated that Jackson was sitting in a chair right outside her office and could hear everything being said, including Respondent using profanity with her. Jackson testified that he never heard Respondent use any profanity that day. Jeanette Williams, a fellow bus driver, testified that she heard Respondent say he would not drive that “piece of sh_ t” bus. Pet’r Ex. 23. Dorinda Patterson (“Patterson”), another bus driver, provided a written statement for these proceedings. Patterson said that when Respondent left the office area she heard him say he was “not driving that piece of sh_t bus,” because it was “too f_cking cold.” Casandra Joseph (“Joseph”), who was a union steward, testified. She was contacted soon after the incident by Holloman regarding Respondent’s conduct on the morning of December 12, 2018. She was already at the Royal Palm Facility that morning. She spoke to Respondent immediately after the incident. He seemed very upset, was raising his voice, yelling and cursing, and used the word “sh_t.” However, Joseph did not hear what Respondent had said to Holloman earlier. Jose Pacheco (“Pacheco”), the bus shop foreman at the facility, testified. He was responsible for maintenance of the school buses. He testified that bus drivers are supposed to conduct pre- and post-trip inspections of their buses. If a bus driver has an issue during the pre-trip inspection they are required to contact dispatch, and dispatch will contact maintenance to see if they can resolve the matter. If maintenance cannot resolve the matter, they refer the bus driver back to dispatch. Pacheco was present on December 12, 2018, when Respondent complained about the heat not working on his bus. Pacheco testified clearly and distinctly that Respondent was yelling and using profanity. Respondent drove his bus in an area of the bus driveway and left it there, obstructing other bus traffic. His testimony was consistent with the testimony of other employees and was uncontroverted. The undersigned found his recollection of the incident to be particularly unbiased, credible, and persuasive. Of significance, Louis never mentioned to Pacheco that he would not drive his bus because the bus windows would fog up making the bus unsafe. Rather, it was Pacheco’s opinion that Louis was upset because it was too cold and his bus heater did not work properly. Smith, a transportation coordinator, also testified. Smith’s responsibilities included helping bus drivers get their buses on the road, helping with directions, and assisting bus drivers with their paperwork. Smith was assigned to the Royal Palm Facility. Prior to becoming a transportation coordinator, she was a bus driver. Smith testified that on December 12, 2018, she witnessed Respondent screaming at Holloman, stating that he did not want to drive his assigned bus because it was too cold. She overheard Holloman advise Respondent that if he was not going to drive his assigned bus, then he would need to clock out. Smith testified that during his heated exchange with Holloman, Respondent said “he was not driving a f_ cking cold bus.” And then he told her to go and “f_ck herself.” She related that Respondent then said that the administration did not know “how to treat the f_ cking drivers” and that is why he was acting the way he was acting. Because Respondent refused to drive the cold bus, Smith was asked to cover Respondent’s route. However, Respondent never gave Smith any paperwork to document or support his alleged concern with the heater or defroster. Carol Bello, a bus driver assigned to the Royal Palm Facility, also testified. Although she was not certain about the date, she recalled an incident approximately two years ago. Respondent was upset, loud, verbally abusive, and calling people names. She specifically recalled him stating, “F_ck you guys, I’m not driving that piece of sh_t.” She also saw him point his finger at Smith and call her “a bitch,” while ranting and raving in the bus compound around other workers and supervisors. She acknowledged that while some occasional profanity was used by bus drivers while clowning around, people did not talk to their supervisors like that. Joseph, another bus driver, testified that she had been a bus driver for fourteen years. On December 12, 2018, she observed Respondent come out of the office yelling and cursing at Holloman in the dispatch office. Respondent went on and on, cursing at Holloman and being very disrespectful to her. Respondent, Bernard Jean Louis, testified. While he admitted that he was upset that day, he essentially denied all allegations that he cursed at Holloman, or that he refused to follow his supervisor’s instruction. The undersigned did not find this self-serving testimony to be credible or persuasive, particularly considering the contrary and distinct recollection of events by several other trustworthy and more credible witnesses. The undersigned finds that Respondent’s profanity-laced tirade went on for some time and was done in different areas of the dispatch office and the outside areas of the bus compound. It is not surprising that some employees heard parts of Respondent’s outburst, while other employees heard other parts. Nonetheless, what clearly and convincingly emerged from the incident on December 12, 2018, is that Respondent was extremely upset because it was cold and he felt that the heater in his bus did not work properly. As a result of his uncontrollable and growing anger and frustration, he resorted to yelling, arguing, and cursing at his supervisor, Holloman, and failed to follow her directions. The undersigned credits and accepts the testimony of several witnesses on these points. Upon questions from the undersigned to clarify his testimony, Respondent admitted that he had not actually tested or inspected his assigned bus that morning before confronting Holloman about the problem. Rather, he concluded that his bus had an inoperable heater based on how this same bus had operated in the past. While there was a good deal of evidence relating to questions about a drug test taken by Respondent and second-hand evidence regarding the investigative role of other school board employees, this evidence was not particularly useful or relevant in this case.3 Despite no objection by either party to this broad array of other less relevant evidence, the issues in this case are framed and limited to the allegations of the Administrative Complaint filed by Petitioner, to wit: whether Respondent’s conduct or behavior on December 12, 2018, at the bus facility violated the law or school board rules or policies. Christian v. Dep’t of Health, Bd. of Chiropractic Med., 161 So. 3d. 416 (Fla. 2d DCA 2014) and cases cited therein. 3 More directly, the School Board abandoned and did not pursue the drug test as a basis for the termination. Respondent acknowledged this in the Amended Joint Pre-Hearing Stipulation. See Joint Pre-Hr’g Stip, § B., p. 2. To the extent other issues need to be resolved, the undersigned finds that the matter is properly before DOAH. Further, there was no persuasive evidence presented to prove that Petitioner failed to exhaust any administrative remedies, violated Respondent’s due process, or that Respondent failed to receive proper or sufficient notice of the conduct being relied upon by the School Board for his proposed suspension or termination. See generally, Fla. Bd. of Massage v. Thrall, 164 So. 2d 20 (Fla. 3rd DCA 1964).
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is RECOMMENDED that the Palm Beach County School Board enter a final order suspending Respondent without pay and terminating his employment. DONE AND ENTERED this 14th day of April, 2021, in Tallahassee, Leon County, Florida. S ROBERT L. KILBRIDE Administrative Law Judge 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 14th day of April, 2021. COPIES FURNISHED: Jean Marie Middleton, Esquire V. Danielle Williams, Esquire School District of Palm Beach County Office of the General Counsel 3300 Forest Hill Boulevard, Suite C-331 West Palm Beach, Florida 33406 Matthew Mears, General Counsel Department of Education Turlington Building, Suite 1244 325 West Gaines Street Tallahassee, Florida 32399-0400 Donald E. Fennoy, II, Ed.D. Superintendent Palm Beach County School Board 3300 Forest Hill Boulevard, Suite C-316 West Palm Beach, Florida 33406-5869 Richard Corcoran Commissioner of Education Department of Education Turlington Building, Suite 1514 325 West Gaines Street Tallahassee, Florida 32399-0400 Charles D. Thomas, Esquire Thompson & Thomas, PA 1801 Indian Road, Suite 100 West Palm Beach, Florida 33409
The Issue The issue for consideration in this hearing is whether Petitioner School Board should terminate Respondent's employment because of the alleged misconduct outlined in the letters of Termination dated April 2, 1996 and May 6, 1996.
Findings Of Fact At all times pertinent to the issues herein, the Petitioner, School Board of Sarasota County, (Board), operated a system of school busses to transport students to and from the public schools operated by and within the county. The Respondent, George James Bock, was employed by the Petitioner as a school bus driver and was assigned to drive bus number 9101. Sometime in January 1996, but prior to January 10, while in the process of picking up children at Englewood Elementary School for the purpose of transporting them to their homes at the end of the school day, Respondent had trouble getting his bus started when it was parked near the school and the children were aboard. He was, at the time, observed by Marcia Strickland, a pre-school teacher's aide, whose job it was to see the children onto the buses in the afternoon after school. Ms. Strickland saw Respondent get up out of his driver's seat, and she got onto the bus to see if he needed any help. She saw Respondent go to the back of the bus and do something she could not see and then return to his seat. When he thereafter tried to start the bus it started and he drove off. Respondent and Ms. Strickland did not have a conversation during this period which lasted about a minute, nor did she see him attempt to use his radio. On the morning of January 12, 1996, Respondent had the usual responsibility to pick up students attending Venice Middle School and transport them to school. When they had been delivered without incident, he had some time to spare before he was to pick up the elementary school children to be transported to their school, Englewood Elementary. In the interim between runs, it was his practice to drive the empty bus to the old K-Mart parking lot near Venice where he would park his bus in the company of other school bus drivers who were also between runs, and he did so on this particular day. The middle school run went off without difficulty, however, during the run a buzzer went off in the bus several times. This was not an unusual occasion as it frequently happens when the bus passes over a bump in the road at US highway 41 as he deadheads from the first to the second run. The weather was inclement on the day in question and appears to have been quite wet. Respondent did not leave his bus while it was in the parking lot nor did he speak with any of the other drivers. When it became time for Respondent to leave the K-Mart lot for his second run, he was unable to get the bus started. He attempted to do so for several minutes but the bus would not start. He checked all doors and exits of the bus to insure none of them were insecure but all was well. He also checked to insure the bus was in neutral and it was. Notwithstanding all he tried, Respondent was unable to get the bus started. Finally, he discovered a problem with a lock on the back door which he tried to fix unsuccessfully, and he attempted to call in to his dispatcher by radio to advise that because of his problem he would be late on his run, but his efforts to raise central or other drivers were also unsuccessful. Respondent ultimately got the bus started, but by that time he was late and only one child was still waiting for pick-up. He subsequently determined that some of the parents of the students who ordinarily rode on his bus made the pick-up and took the children to school when it appeared he would be late. Each bus driver is furnished with a pre-trip log book which he or she is required to fill out regarding each trip. The book for Respondent's bus on January 12, 1996, and for every school day in January 1996 prior to that date reflects every item marked OK for both the morning and afternoon runs, and no item is identified as having been a problem. The page is signed by the Respondent. Respondent indicates he didn't make any notations in the log book about the door buzzer going off because there were no problems at 6:45 AM when he filled out the log. The problem with the buzzer normally did not prevent him from starting the bus except for one time approximately two weeks previously. This must have been the incident referred to by Ms. Strickland. Though Respondent did not make any entries in the bus log regarding this problem he did fill out an incident report regarding it and a driver's repair request regarding the problem. The incident report bears the improper date of January 10, 1996, but this was explained by Respondent as being merely his error when he filled out the report on January 12. This explanation is accepted. The bus was checked out by Wendell Prior, a lead mechanic with the School Board's Taylor Ranch compound from which Respondent operates. Mr. Prior also conducts monthly safety inspections of the busses assigned to his shop and corrects problems reported to him. He is certified as an ASE certified mechanic and has attended several schools to keep his skills current. Mr. Prior, along with an assistant mechanic, thoroughly checked out the Respondent's report regarding the buzzer on bus 9101 which reportedly caused the bus not to start. He also checked the radio which Respondent had reported as faulty. Neither Prior or the other mechanic was able to duplicate Respondent's problem or find any defect which would prevent the bus from starting. They saw no foreign material and found no evidence of attempted repairs. Mr. Prior also checked out the bus' battery system and found it to be working properly. As a result of all his efforts to find something wrong or recreate the problem allegedly experienced by Respondent, Mr. Prior could find no defects and he has made no repairs to the bus buzzer system since that time. Prior also tried out the radio, which is one of the more powerful bus radios used in the system, and though he was unable to reach central dispatch, he was able to reach other busses clearly. He could find no problem with the radio. Though it may seem improbable, there is no major inconsistency between the testimony of Mr. Bock and that of Mr. Prior. Other bus drivers testifying for the Respondent indicated that the area where the buses congregate during the hiatus between runs is a difficult area for radio reception. These drivers have been able to reach other busses in the area but not the central dispatch radio from that site. In addition, Mr. Wass, formerly a school bus driver and an individual with extensive experience in engineering and automotive electrical systems, has also experienced problems with the back door of the school bus he drove which prevented the bus from starting. He determined that the back door cut-off latch frequently moves while the bus is in motion, and when the bus is subsequently turned off, it cannot be restarted with the latch in that position. He has also experienced intermittent circuitry problems with his bus which was aggravated by wet weather. Taken together, the evidence indicates with regard to this allegation that in fact Respondent was late for the second run to Englewood Elementary School because of mechanical or electrical problems with his bus which were intermittent and beyond his control. His failure to contact central dispatch so that alternative arrangements could be made to transport his students was occasioned by his failure to raise central by radio due to a blind spot for transmission at the location where he was parked and unable to start the bus. To be sure, he probably could have relayed a notification to central through another bus driver, which ability to do so was indicated by the other drivers. However, Respondent claims he tried and was unable even to reach another driver. Respondent was charged with a failure to make the run on time, not a failure to call in to central. Petitioner's allegations that interim stops at the shopping center were not authorized is irrelevant to the issue herein. In any case, the evidence tends to indicate that such practice was wide-spread among the drivers and was accepted by the system managers. As a result of the Respondent's failure to pick up the elementary school children on time on January 12, 1996, on January 15, 1996, the parent of one of the children on the run in issue wrote a letter to Mr. Girard, the supervisor of all official transportation for the school system, complaining of the Respondent's failure to make the pick up on time. This mother, who provided transport for several of the stranded children that morning, claimed to have found the bus parked in the K-Mart parking lot, and when she sounded her horn, Respondent rose up from one of the middle seats on the bus and went to the driver's seat. The following day, the principal at Englewood Elementary School wrote to Mr. Girard complaining of the failed pick-up on January 12, and raised the question of whether Respondent had been sleeping, citing other instances of Respondent's inappropriate performance of his duties, none of which are relevant to the issues herein. Because of these complaints, on March 18, 1996, Mr. Girard forwarded a memorandum to Gerald Padfield, the Board's Supervisor of Personnel, informing him that a decision had been reached to proceed with disciplinary action consistent with the terms of the union contract. In his letter, Mr. Girard cites several prior actions taken with regard to the Respondent and which includes two previous letters of instruction, a verbal and a written reprimand, and a three-day suspension. Respondent contends that the two letters of instruction were not disciplinary action, but were imposed to correct improper performance on his part. The three day suspension was brought to arbitration upon Respondent's filing of a grievance. While grounds for discipline were found to exist, the three-day suspension was reduced to a one day suspension. It should also be noted that Mr. Girard's letter contains several inaccuracies as to dates of incidents and/or corrective action. For the most part, however, the document demonstrates that the Board has followed a course of progressive discipline in its dealings with the Respondent. Respondent's Exhibit C is a document which outlines in detail the disciplinary history of the Respondent and which includes the formal actions previously cited. In addition, however, there is evidence of other incidents involving Respondent concerning which incidents complaints were received by the Board and for which non-disciplinary action was taken by administration personnel. These instances of uncharged activity by the Respondent have no bearing on the instant determination of whether Respondent committed the offenses alleged in the cases in issue but were admitted solely for the purpose of establishing that the Board had followed a policy of progressive discipline in its dealings with the Respondent. Mr. Bock is a member of the classified bargaining unit represented by the local teacher's union which has entered into a collective bargaining agreement with the Board. Article XXII of that agreement provides for the use of progressive discipline except in emergency or flagrant violation situations. Pertinent hereto is the agreement definition of progressive discipline which calls for termination as the next step after suspension with or without pay. On March 5, 1996, Marge Sams, a safety facilitator with the Board's transportation department, located at the Taylor Ranch bus compound, while in a conversation with another bus driver, observed Respondent smoking a cigarette while he was standing in front of a school bus which was parked by a fuel pump. She could tell Respondent was smoking by the movement of his hand to his mouth and a puff of white which appeared immediately thereafter. She started out the door to tell him not to smoke there when he threw the cigarette to the ground and crushed it out with his foot. He came toward her, and when she started to ask him not to smoke near the fuel pumps, he barely acknowledged her and passed by her out the other door to where he met two other people. A permitted smoking area is located just outside the bus office building at which a picnic table and benches are located. A butt can is located on the table for the use of smokers. While this smoking area is in the general vicinity of the fueling pumps, it is not located adjacent to the pumps and does not create a safety hazard as would smoking at the pumps. Located at the pump service island where Respondent was seen smoking is a reasonably large, easily readable blue and white sign which clearly indicates that no smoking is permitted at the pump during fueling operations, by order of the state fire marshal. These signs were in place on March 5, 1996. The pump just below and to the side of the aforementioned sign bears the indication that it contains diesel fuel. It should also be noted, however, that next to the building, just outside the office, at some point in time, was located an open flame space heater. Ms. Sams' observation of the Respondent on March 5, 1996 was, by her own admission, very brief and she was not paying close attention to him. It was the puff of white smoke which caught her attention and caused her to go outside right away. Ms. Sams does not know what Respondent was doing at the pump at the time. His job during that period was to wash busses and he might have been doing that. However, she is very sure that at the time she observed the respondent smoking at the pump island, there were other busses fueling there. In her capacity of safety facilitator at the Taylor Ranch compound Ms. Sams is responsible for setting policy, and though she is not sure, she believes the policy against smoking is written down. It is a matter of judgement and compliance with the general orders of the state fire marshal. Though she was unwilling to define what is a safe distance from a pump to smoke, in this case she observed the respondent smoking in an area immediately contiguous to where two other busses were being fueled, well within 15 to 20 feet of them, and she is satisfied that is not safe. Mr. Bock does not deny smoking at the time and place alleged in the charging letter, but does deny ever smoking during fueling operations. Based on her observation of Respondent on March 5, 1996, Ms. Sams drafted a written memorandum to Mr. Girard, the Board's bus business manager, reporting what she had observed. While she admits that memorandum does not reflect fuel was being dispensed at the time and agrees such a comment should have been included, she is sure fuel was being dispensed. It is so found. It is also found that many drivers and compound personnel smoke at the picnic table outside the bus office, even while fuel is being dispensed at the pump and neither Respondent nor Mr. Prior has ever heard anyone say anything about that. When Mr. Girard received the report of Respondent's late pick-up on January 12, 1996, he immediately caused the allegation to be looked into. Based on the report that Respondent had had bus trouble, Mr. Girard, the same day as the incident, also had that looked into, and when nothing wrong could be found with the bus, he released it for the afternoon run. According to Mr. Girard, when a bus driver has problems with his run, he is supposed to radio in or call by phone to bus central so that children are not left standing at a bus stop. He admits that from time to time communications problems exist in that certain areas of the county are dead areas for radio transmissions. In addition, some of the buses have smaller radios than others and do not have adequate power to reach central from all areas serviced. Respondent's bus, however, had one of the bigger radios which should have been able to reach central. Other evidence of record, however, has confirmed the existence of dead areas, and, conceivably, Respondent was in such an area when he was unable to get the bus started. However, he could have called another bus and requested his message be relayed, or he could have used a phone line to call in. He did neither even though the Board's policy on calling in was discussed with Respondent prior to January 12, 1996 and at the time he was advised he should lay over on school board property. This information is contained in a written memorandum dated May 3, 1993 from the Board's director of transportation to all bus drivers. However, neither the failure to call in nor the layover at an unauthorized location was charged. As a result of the smoking incident, when added to Respondent's prior record, on January 30, 1996, Mr. Girard advised Respondent in writing that a meeting was scheduled to discuss this matter on January 31, 1996. However, the meeting was rescheduled for February 7, 1996 at Respondent's request. When the meeting was held, Girard and Respondent discussed what disciplinary action would be taken consistent with the progressive discipline policy called for in the collective bargaining agreement. The Respondent's disciplinary file with the Board reflects a Memorandum of Instruction administered on January 22, 1991 and a Letter of Instructions issued on December 12, 1991. These documents clearly indicate on their face that they are not disciplinary, however. Nonetheless, Respondent was also administered a verbal reprimand on February 3, 1992, followed by a written reprimand administered on April 7, 1992. In addition, Respondent was administered a three day suspension in the latter part of 1995 for smoking on his bus. Respondent grieved this action and the matter went to arbitration where the arbitrator's Decision and Award dated August 27, 1996 upheld the imposition of a suspension but reduced the term from three days to one day. Because of the Respondent's disciplinary record, Mr. Girard recommended termination of Respondent's employment to the superintendent who accepted that recommendation.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is recommended that the School Board of Sarasota County reject the recommendation of the Superintendent regarding the alleged incident on January 12, 1996 and dismiss the charge, but accept the Superintendent's recommendation regarding the allegation of inappropriate smoking and enter an order terminating the employment of George James Bock with the Board. DONE and ENTERED this 2nd day of October, 1996, in Tallahassee, Florida. ARNOLD H. POLLOCK Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 SUNCOM 278-9675 Fax Filing (904) 921-6847 Filed with the Clerk of the Division of Administrative Hearings this 2nd day of October, 1996. COPIES FURNISHED: Arthur S. Hardy, Esquire Matthews, Hutton and Eastmoore Post Office Box 49377 Sarasota, Florida 34230 Charles L. Scalise, Esquire West Russell Snyder, P.A. 355 West Venice Avenue Venice, Florida 34285 Thomas H. Gaul, Superintendent Sarasota County School Board 1960 Landings Boulevard Sarasota, Florida 34231-3331 Frank T. Brogan, Commissioner Department of Education The Capitol Tallahassee, Florida 32399-0400 Michael H. Olenick General Counsel Department of Educatin The Capitol, Plaza Level 08 Tallahassee, Florida 32399-0400
The Issue Did Respondent Mary Jane Nilsen violate the policies of Petitioner School Board of Highlands County (Board) and thereby justify a five-day suspension without pay?
Findings Of Fact Upon consideration of the oral and documentary evidence adduced at the hearing, the following relevant findings are made: The Board is the county agency responsible for operating the public schools within the Highlands County School District as established in Chapter 228, Florida Statutes, including the hiring of, among other personnel, school bus drivers. Respondent has been employed in the Polk County School System as a school bus driver since 1991. Respondent is employed pursuant to an annual contract. Dr. Calvin Smith testified that if an employee such as Respondent has been employed by the Board for 3 continuous years, then that employee would be eligible for a continuing contract. Although Respondent had been employed continuously by the Board for more than 3 years, there was no evidence that Respondent had been granted a continuing contract by the Board which would require the Board to show just cause for disciplining Respondent. By letter dated June 11, 1996, Superintendent Farmer advised Respondent that he was recommending to the Board that she be suspended for five days without pay based on information submitted to him "by Mr. Roy Wright, Coordinator of Transportation, Mr. Calvin Smith, Director of Operations, and the recommendation of Dr. John Martin, Deputy Superintendent." By letter dated June 11, 1996, Dr. John Martin, Deputy Superintendent, advised Superintendent Farmer, based on the information submitted to him by Mr. Roy Wright and Calvin Smith, that he was recommending a five-day suspension without pay for Respondent. By letter dated June 6, 1996, Mr. Roy Wright advised Dr. Calvin Smith that he recommended a five-day suspension for Respondent. The letter in pertinent part provides: I am recommending that Mrs. Mary Jane Nilsen, a bus driver, be suspended from work without pay for five days. Mrs. Nilsen was involved in a confrontation with several other bus drivers in the Lake Placid compound on the morning of May 31. * * * Mrs. Nilsen has had several previous episodes of angry and belligerent behavior which have resulted in actions with the progressive discipline practice. The first such incident was October 21, 1994, when Mrs. Nilsen was given a verbal warning for a "loud, rude and very discourteous" exchange with her supervisor. . . . Also, in February of this year, I gave Mrs. Nilsen a written letter of reprimand for "belligerent, hostile and insubordinate" behavior toward the Area Transportation Manager and the Transportation Operations Supervisor. These actions took place during a conference with Mrs. Nilsen and several other drivers in the Lake Placid Transportation office. . . You will note that in my letter of February 28, I warned Mrs. Nilsen that a future incident could result in a five day suspension without pay. * * * Therefore, I am recommending her suspension without pay for five days consistent with the progressive discipline Provision of the negotiated agreement. (Emphasis furnished). A copy of this letter was forwarded to Dr. John Martin, Deputy Superintendent, by Dr. Calvin Smith with a note that Dr. Smith concurred in Mr. Wright's recommendation. The letter of February 28, 1996, from Roy Wright to Respondent provides in pertinent part as follows: This letter is in reference to the meeting and discussion that you and several drivers had with Mrs. Carlene Varnes, Area Transportation Manager and Mrs. Shirley Higgins, Transportation Operations Manager on Monday morning February 26. You will consider that the outcome of Mrs. Hiagins and Mrs. Varnes discussion with you stands as a verbal warning. I am writing to you in order to emphasize the position of the department regarding your conduct. Your will refrain from the use of profanity at any time you are in the uniform of a Highlands County School Bus Driver, particularly when you are in the presence of other School Bus Drivers and School Board Employees. The incident at a local restaurant on Friday, February 23, occurred while you and other school bus drivers were in uniform. Other drivers present asked you to quiet down and stop the vulgar language. Your failure to do so created an intimidating, hostile and offensive situation which has a direct bearing on the work environment. . . The language and actions on your part also presented an unfavorable and unacceptable image which undermines the public's perception of school bus drivers as professionals. In addition, your reaction to the management staff when this matter was brought to your attention can only be described as belligerent, hostile and insubordinate. . . Your response to your immediate supervisor when she was investigating the matter and warning you of inappropriate conduct while in uniform was completely out of line. You may consider this a written reprimand for that action. You have now received a verbal warning and a written reprimand. The next incident may result in a five day suspension without pay. (Emphasis furnished). It appears that the verbal warning and written reprimand were based on the same incident. This letter does not mention the October 21, 1994, verbal warning. Respondent did not challenge the verbal warning given to her for the infraction observed on October 21, 1994. Likewise, Respondent did not challenge Mr. Wright's decision to issue a verbal warning and written reprimand for the infraction observed on February 26, 1996. Carlene Varnes, Area Transportation Manager at Lake Placid, gave Kala Barfield and two other bus drivers permission to wash their buses in the wash area of the bus compound at Lake Placid on May 31, 1966. The record is not clear, but apparently Barfield and the other bus drivers were allowed to wash their buses during the busy time of other bus drivers coming into the compound to park. On May 31, 1996, Barfield backed her bus into the wash area of the bus compound at Lake Placid. However, Barfield could not get her bus entirely into the wash area due to a vehicle (van) being parked in the wash area. Barfield made no attempt to have the owner move the vehicle. Also, at this same time Brenda Sullivan was fueling her bus which, along with Barfield washing her bus, created a situation where other bus drivers would have to carefully navigate between the two buses in order to park their buses. While Barfield was washing her bus and Sullivan was fueling her bus, Respondent entered the compound and pulled her bus "nose-to-nose" with Barfield's bus, leaving approximately 15 to 20 feet between the buses. Respondent testified that she made no attempt to navigate between Barfield's and Sullivan's buses while Sullivan was fueling her bus because Respondent had determined that her bus could not be navigated between the two buses without incident. With Respondent's bus parked as it was, all other buses entering the compound were unable to navigate around Respondent's bus and park. Therefore, once the area of the compound behind Respondent's bus was filled, other buses were forced to park on the road outside the compound. Respondent's action in this regard violated Board policy of not blocking buses in the compound and created a hazardous condition for those buses parked on the road. . Respondent was aware that buses entering the compound after her were unable to navigate past her bus and that bus traffic was "piling up" behind Respondent, creating a problem out in the road. Respondent was also aware of those bus drivers behind her attempting to get Respondent to move. Although Respondent may have believed that she could not navigate her bus around Barfield's and Sullivan's buses, she made no attempt to alleviate this hazardous situation by requesting another available bus driver or anyone else for assistance in navigating her bus around Barfield's and Sullivan's bus. The incident lasted approximately 10 to 20 minutes. Varnes was advised immediately of the situation, but due to an emergency with another bus driver, Varnes was unable to address this problem immediately. By the time Varnes was able to address the problem, Sullivan had finished fueling her bus and moved it. Upon Varnes coming on the scene, she told Respondent to move her bus and Respondent did so. However, Respondent parked her bus in backwards which created a problem for other buses attempting to get by. Upon being advised that her bus was incorrectly parked, Respondent corrected the situation. It is clear that Respondent did not like the idea of Barfield being allowed to wash her bus while other buses were attempting to park, and so expressed that view on May 31, 1996. As a result, Barfield attempted to discuss this matter with Respondent in a somewhat heated fashion, but Respondent boarded her bus and closed the door preventing any further conversation on the matter with Barfield.
Recommendation Based upon the foregoing Findings of Fact and Conclusions of Law it is, accordingly, Recommended that Respondent be suspended without pay for a period of 5 days. DONE AND ENTERED this 30th day of June, 1997, in Leon County, Tallahassee, Florida. WILLIAM R. CAVE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (904) 488-9675 SUNCOM 278-9675 Fax Filing (904) 921-6847 Filed with the Clerk of the Division of Administrative Hearings this 30th day of June, 1997. COPIES FURNISHED: Honorable Richard R. Farmer Superintendent of Schools Post Office Box 9300 Sebring, Florida 33870-4098 James F. McCollum, Esquire Clay Oberhausen, Esquire 129 South Commerce Avenue Sebring, Florida 33870 Mark Herdman, Esquire 34650 U.S. Highway 19 North Suite 308 Palm Harbor, Florida 34684
The Issue The issue in the case is whether there is just cause to terminate the employment of the Respondent, a school bus operator.
Findings Of Fact Luis R. Rosario (Respondent) is a school bus operator employed by the Lee County School District (District). The Respondent has been employed as a bus operator since August 1994. The Respondent's performance evaluations have been acceptable. The sole exception was noted in his 1996-1997 evaluation, which found that he needed to improve in the category identified as "uses appropriate techniques in maintaining order among students on the bus." The subsequent evaluations do not indicate that the issue continued to be a concern after the 1996-1997 evaluation period. On February 28, 2000, the Respondent was transporting students to and from Trafalgar Middle School. In the afternoon of February 28, a student identified for purposes of this order as D.M. attempted to board the bus in the afternoon. D.M. was not a regular passenger on the Respondent's bus. According to District policy, in order for a student to ride a bus other than his or her assigned bus, a student must have a note signed by a parent and approved by an authorized school administrator. Some schools, including Trafalgar Middle School, use a system of bus passes to control bus ridership. When D.M. boarded the Respondent's bus on the afternoon of February 28, 2000, he did not have a bus pass or a note from a parent. According to the Respondent, D.M. has friends on his bus and has made prior attempts to board the bus without a pass or a note. D.M. supposedly told the Respondent that he had given him the note and had ridden the bus to Trafalgar Middle School on the morning of February 28. The Respondent did not recall having D.M. on the bus that morning and did not recall receiving any note from him. The Respondent refused to permit D.M. to board the bus. There is no evidence that D.M. provided a note or a bus pass to the Respondent on February 28. When the Respondent refused to permit D.M. to board the bus, D.M. became argumentative and hostile towards the Respondent. The Respondent argued with D.M. D.M. left the bus, spoke to a school resource officer, and then returned to the bus with the school principal, Joseph Vetter. Mr. Vetter and the Respondent became involved in a discussion regarding whether D.M. should be permitted to ride the bus. Mr. Vetter was unhappy with the Respondent's behavior towards D.M. and towards himself. Mr. Vetter testified that the Respondent was "yelling" at D.M. and at the principal, and was "rude" and "disrespectful." During the interaction between the principal and the Respondent, D.M. continued to act in a disruptive manner. The evidence fails to establish that the Respondent's behavior towards D.M. was inappropriate. The principal testified that the Respondent's rudeness and abusiveness reached a level that the principal had never previously experienced during his lifetime, yet the principal was specifically able only to recall that the Respondent repeatedly stated that D.M. did not belong on his bus. There is no evidence that the Respondent cursed in the presence of the principal or D.M. Although the Respondent may have raised his voice towards D.M. and the principal, the evidence fails to establish that the Respondent's behavior towards D.M. was so inappropriate as to warrant a verbal reprimand by the principal in front of the Respondent's passengers. Mr. Vetter left the bus and told the Respondent that he would be contacting the Respondent's supervisor. The Respondent, apparently dissatisfied with the result of the interaction, followed the principal off the bus and briefly continued to argue before returning to the bus and leaving the campus. The District asserts that, as the bus left the school's bus boarding area, the Respondent cursed at the principal. The evidence fails to support the assertion. The District presented the testimony of several students in support of the assertion. The testimony of the students lacks sufficient precision to establish that the Respondent cursed at the principal. The students offered contradictory testimony about where they were seated on the bus and what words they actually heard the Respondent speak. Further, an investigator for the District interviewed several students after the incident occurred. The investigator prepared typewritten statements, allegedly based on what the students told him, and provided them to Trafalgar Middle School officials. The Trafalgar Middle School officials presented the statements to the students and told them to sign the statements. The students did not read the statements before they signed them. The written statements prepared by the District's investigator contain substantial derogatory information about the Respondent. According to the students who signed the statements, much of the information contained therein is false. At the hearing, the students who signed the prepared statements denied providing the false information to the investigator. The Petition for Suspension in this case alleges that the Principal of Trafalgar Middle School intervened in an altercation between D.M. and the Respondent after viewing the Respondent screaming at D.M. The evidence establishes that the principal became involved after D.M., failing to gain entry onto the Respondent's bus, found the principal and brought him to the bus. The Petition alleges that the Respondent yelled profanity directed towards the principal as he drove away in the bus and that the profanity continued during the bus ride. There is no credible evidence that the Respondent yelled any profanity at all. Other than as set forth herein, there is no credible evidence that any use of profanity continued throughout the bus ride. The Petition alleges that some students in the bus were fearful of the Respondent's behavior and his use of profanity. There is no evidence that on February 28, 2000, the students feared the Respondent in any manner. The Petition alleges that the Respondent made threatening statements suggesting bodily harm to some students and to the principal. There is no evidence that the Respondent threatened bodily harm towards any person whatsoever. The greater weight of the evidence establishes that, following the argument with the principal, and the principal's threat to call the driver's supervisor, the Respondent mumbled to himself that he did not need "this damn job" as he pulled his bus away from the Trafalgar Middle School boarding area. There was testimony from some students that they had heard the Respondent say "hell" or "damn" previously, but the testimony was insufficient to establish with specificity the circumstances of the reported events. The Respondent has been disciplined previously for accusations similar to those involved in the instant case. In May 1999, the Respondent received a written warning regarding use of profanity and improper behavior towards a student at Gulf Middle School. The evidence establishes that the Respondent reacted inappropriately when confronted with the alleged May 1999 allegations. When District officials attempted to address the situation, the Respondent became agitated and aggressive towards the people in the room. The written warning was issued to address the matter. There was no evidence presented in the instant case to establish the alleged use of profanity in May 1999. The District offered testimony related to an incident in January 1999, at Diplomat Middle School where the Respondent was accused of yelling at the school's assistant principal as the bus drove away. The evidence fails to establish specifically what the Respondent was yelling at the time.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is recommended that the School Board of Lee County enter a final order dismissing the Petition for Suspension Without Pay and Benefits Pending Termination of Employment dated April 14, 2000, and providing an award of back pay and benefits to the Respondent retroactive to the date of his suspension. DONE AND ENTERED this 30th day of October, 2000, in Tallahassee, Leon County, Florida. WILLIAM F. QUATTLEBAUM Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 30th day of October, 2000. COPIES FURNISHED: Victor M. Arias, Esquire School Board of Lee County 2055 Central Avenue Fort Myers, Florida 33901-3988 Robert J. Coleman, Esquire Coleman & Coleman 2300 McGregor Boulevard Post Office Box 2089 Fort Myers, Florida 33902-2089 Tom Gallagher, Commissioner Department of Education The Capitol, Plaza Level 08 Tallahassee, Florida 32399-0400 Michael H. Olenick, General Counsel Department of Education The Capitol, Suite 1701 Tallahassee, Florida 32399-0400 Dr. Bruce Harter, Superintendent Lee County School Board 2055 Central Avenue Fort Myers, Florida 33901-3916
The Issue The issue in this case is whether just cause exists for Petitioner to terminate Respondent from his job as a school bus operator.
Findings Of Fact Petitioner employed Respondent as a school bus operator since October 26, 1988. His performance was generally satisfactory, except that he sometimes failed to inform Petitioner when he was going to miss work or be late. Respondent's performance assessment for the 1992-93 school year, which was dated March 8, 1993, states that Respondent was effective in all areas except "demonstrat[ing] an energetic and enthusiastic approach to work, avoid[ing] excessive or unnecessary use of sick/personal leave." In this area, he received an mark of "inconsistently practiced." On November 30, 1993, Reta Uhrich (now Bingmer), who was Respondent's supervisor, issued a written reprimand to Respondent. The reprimand states that he was a "no show, no call" on the morning of November 30 for the second time. The first time was the morning of November 10. Respondent wrote on the reprimand: "was sick--no excuses should have called." Respondent's performance assessment for the 1993-94 school year, which was dated March 9, 1994, reflects that Respondent was effective in all areas but the one noted the previous year and three others. He received "inconsistently practiced" under "report[ing] to work as expected, unless an absence has been authorized"; "report[ing] to work on time as determined by scheduled route schedules"; and "complet[ing] necessary reports accurately and submit[ting] them on time." Respondent wrote on this assessment: "Late to work is because of a bad tooth which is not repaired." Ms. Bingmer issued a written reprimand to Respondent at the beginning of the 1994-95 school year. Dated August 26, 1994, the reprimand states that on August 25, 1994, Respondent was 35 minutes late; on August 24, 1994, Respondent called 20 minutes after he was due at his first stop to announce that he had overslept and would come to work for his second and third routes; on August 23, 1994, Respondent did not show up or call in the morning, showed up for the afternoon runs without first calling, and promised Ms. Bingmer that he would be on time in the future. The reprimand notes that Respondent claimed each time that he had a problem with a bleeding ulcer and could not afford medication. The reprimand warns that the next offense may result in a three- day suspension without pay. Ms. Bingmer issued Respondent a written reprimand on October 4, 1994, due to Respondent's failure to report for work or telephone to report off work for the entire day of September 23, 1994, and the morning of September 30, 1994. The reprimand states that Respondent assured Ms. Bingmer that his medical and personal problems were under control and that he would be at work each day on time. The reprimand concludes by noting that Ms. Bingmer had recommended that Respondent be suspended without pay for three days, but her supervisor ordered only verbal and written reprimands. The reprimand warns that any further problems could result in a "much stronger result." On October 25, 1994, Respondent, Ms. Bingmer, and others attended a predetermination conference. Respondent assured the representatives of Petitioner that he would improve his attendance. However, on November 10, 1994, Respondent called at 6:10 am and said his car would not start. Although this was notice of his absence, the notice was late. On November 18, 1994, Respondent called and said he would be out due to a toothache. On November 29, he called again, saying he would not be in because his car would not start. On December 2, 1994, Ms. Bingmer learned that the driver's license of Respondent had been suspended. She instructed him to go to the driver's license office immediately and resolve the problem, which involved his insurance. Respondent went to the driver's license office the same day and resolved the problem. However, he did not contact anyone representing Petitioner on the following workday, nor did he show up for work. Late in the day, he left a note for Ms. Bingmer stating that he would call early the following day and see her. But he neither called nor reported to work the following day, nor the day after that. The major problem created by Respondent was that he either gave no notice when he was going to miss or be late for work, or he gave inadequate notice. With notice, Petitioner could obtain a substitute bus driver. Without notice, children were left standing at their bus stops waiting needlessly for their bus. The employment contract provides that Petitioner may terminate an employee for "just cause." Petitioner has demonstrated that just cause exists for the termination of Respondent.
Recommendation It is hereby RECOMMENDED that the School Board of Lee County enter a final order terminating Respondent. ENTERED on March 30, 1995, in Tallahassee, Florida. ROBERT E. MEALE Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings on March 30, 1995. COPIES FURNISHED: Daniel H. Kunkel Kunkel Miller & Hament Southtrust Bank Plaza Suite 785 1800 Second Street Sarasota, FL 34236 Robert J. Coleman Coleman & Coleman P.O. Box 2089 Ft. Myers, FL 33902 Patrick E. Geraghty Patrick E. Geraghty, P.A. P.O. Drawer 8 Ft. Myers, FL 33902-0280
The Issue The issue is whether Respondent is guilty of unlawful discrimination in employment, in violation of Section 760.10, Florida Statutes.
Findings Of Fact Respondent employed Petitioner in its transit department from 1993 through July 11, 2003. At all times, Respondent worked as a bus driver. In 2002, Respondent suspended Petitioner for his failure to make announcements to the passengers concerning the Americans with Disabilities Act (ADA). In 2002, Petitioner again failed to make the required ADA announcements to the passengers and engaged in a confrontation with a wheelchair- bound passenger as to the appropriate place for the bus to stop and discharge the passenger. On April 29, 2003, the director of the transit department notified Respondent that he was dismissed from his job as a bus driver due to the incidents in late 2002. Petitioner appealed the termination and attended a hearing in June 2003. At the hearing, Petitioner and Respondent agreed to settle the dispute by Respondent's converting the termination to a 60-day suspension without pay and reinstating Petitioner, at the end of 60 days, to his former bus driver position. The agreement also provided that Respondent would terminate Petitioner for any future violations of Respondent's rules. The agreement required Petitioner to return to work on June 30, 2003. Petitioner did not return to work on June 30 or at anytime through July 11, 2003. On July 11, 2003, the director of the transit department issued a letter informing Petitioner that he was terminated for failing to return to work, as required, on June 30, 2003, or at any subsequent time through the date of the letter. At the hearing, it was apparent that Petitioner had understood that he was to report back to work on June 30, 2003, and chose not to do so. Petitioner testified that his reason for failing to return to work was somehow related to discrimination against him by Respondent for wearing religious head garb. However, on cross-examination, Petitioner admitted that he had worn this religious article, without objection, since the resolution of a dispute about it on August 6, 2001. In fact, Petitioner failed to report back to work for reasons having nothing to do with discrimination, and Respondent terminated him for this failure, not for any reason involving discrimination.
Recommendation It is RECOMMENDED that the Florida Commission on Human Relations enter a final order dismissing the Petition for Relief. DONE AND ENTERED this 10th day of May, 2005, in Tallahassee, Leon County, Florida. S ROBERT E. MEALE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 10th day of May, 2005. COPIES FURNISHED: Cecil Howard, General Counsel Florida Commission on Human Relations 2009 Apalachee Parkway, Suite 100 Tallahassee, Florida 32301 Denise Crawford, Agency Clerk Florida Commission on Human Relations 2009 Apalachee Parkway, Suite 100 Tallahassee, Florida 32301 Zegory Kalouska Post Office Box 601012 North Miami Beach, Florida 33160 Eric A. Rodriguez Miami-Dade County Attorney Office 111 Northwest 1st Street, Suite 2810 Metro Dade Center Miami, Florida 33128
The Issue The issues in this case are whether Respondent violated Sarasota County School Board policy and the Code of Professional Conduct of Non-Instructional Support Staff employed by the Sarasota County School District and, if so, whether Respondent's employment with the Sarasota County School Board should be terminated.
Findings Of Fact The School Board is a political subdivision and an administrative agency of the State of Florida charged with the duty to operate, control, and supervise all public schools and personnel in the Sarasota County School District. Mr. Witt is the superintendent of schools for the Sarasota County School District. At all times relevant, Ms. Jones was employed with the School Board by contract as a school bus driver. In that capacity, Ms. Jones was classified as a non-professional and non-administrative contract employee of the School Board's transportation department. She agreed to accept the contractual appointment (school bus driver) to perform such duties and services as may be required to comply with all laws of the State of Florida and rules and regulations made by the School Board. The School Board's transportation department operated a bid policy for its school bus drivers. Under the School Board's bid policy, each school bus driver was afforded an opportunity to bid (make a written selection of a particular school bus route) on the school bus route for the forthcoming school year. At the start of the 2003-2004 school year, Ms. Jones bid upon and was awarded the Oak Park School (Oak Park) bus route. Oak Park was attended by elementary through high school-aged exceptional students or exceptional student education ("ESE") students, as defined under Section 4.12 of the School Board's policies manual. Ms. Jones was assigned bus number 9615. The first responsibility of the school bus driver is the safe operation of the school bus, and the second responsibility is providing discipline to those who are transported. In October of the 2003-2004 school year, Susan Snyder (Ms. Snyder) was assigned to work on school bus number 9615 as the school bus attendant. A school bus attendant's primary responsibilities are to ensure the safety of and provide care to the students that are being transported on the bus and to minimize distractions to the school bus driver caused by the students while being transported. The students who were being transported by Ms. Jones to Oak Park have behavioral issues, are physically handicapped, and/or have been unsuccessful at other schools within the Sarasota County School District. At various times during the 2003-2004 school year, between eight and 12 students between the ages 14 and 17 rode the bus driven by Ms. Jones. Four of those students were L.J., M.N., N.K., and J.M. The collective testimonies of these four witnesses established that they frequently used profanity on the bus in their daily conversations with each other and in their daily conversation, in the context of discipline, with Ms. Jones. The students would routinely yell among themselves and at Ms. Jones, and she, in return, would yell at them. When Ms. Jones told the students to do something, "sit down," "stop playing around," or "don't open the windows on the bus," the students refused to obey, and Ms. Jones would threaten the students with physical violence. Those threats would elicit like-kind responsive threats from the students. The evidence is inconclusive for the purpose of identifying specific profanity uttered by a specific student. However, the evidence is clear that an exchange of profanity occurred between Ms. Jones and the students identified in paragraph 4 hereinabove. At some unspecified time, but prior to December 9, 2003, Ms. Jones had previously and repeatedly instructed the students to leave the bus windows up while traveling. As they were traveling down Interstate 75 (I-75), N.K., ignoring Ms. Jones' previous instructions to leave the windows up, began lowering the window. Ms. Jones observed N.K.'s actions and repeated her instructions to leave the window up. She was unable to stop on the interstate, but when she reached the Fruitville, I-75 exit, Ms. Jones exited the interstate and stopped the bus. She then turned off the engine, got up from the driver's seat, and went to N.K.'s seat where she pushed N.K., and N.K. pushed her back. The shoving back and forth between Ms. Jones and N.K. ended with Ms. Jones slapping N.K. At the end of her bus run for that day, Ms. Jones reported the incident by a Student Discipline Referral Report. N.K. told his mother of the incident, and she informed Oak Park administration. After consideration of all the facts, Oak Park administration disciplined N.K. for his conduct on the bus. It is found that Ms. Jones willfully violated the School Board's policy by slapping N.K. The "Yugioh" playing cards incident The students would play a card game known as "Yugioh." The cards belonged to L.J. Ms. Jones had previously instructed the students not to play "Yugioh" on the bus because of the disturbance the game caused, and she specifically instructed L.J. not to bring his "Yugioh" cards on the bus. On December 9, 2003, L.J. and other students, with disregard of Ms. Jones' previous instruction not to play "Yugioh" on the bus, were again playing "Yugioh." Ms. Jones asked them to stop, and they ignored her. She asked L.J. to bring the cards to her, and he refused to obey her request. When she reached the stop sign at the intersection of South Briggs Avenue and Bahia Vista Street, in Sarasota County, Florida, Ms. Jones stopped the bus, turned off the engine, and approached L.J. where he was seated. An argument ensued, which was accompanied by Ms. Jones' attempt to take the cards from L.J. and his refusal to relinquish his cards. During this altercation, Ms. Jones struck L.J. about his head, shoulders, and face. She pinched his cheeks. L.J. and Ms. Jones exchanged vulgar insults back and forth. Ms. Jones told M.N., another student, to grab L.J.'s "titties" and pinch them, and he did so. It was noted that L.J. has a large body with an extraordinary fleshly chest. After the "tittie"-pinching incident, L.J. asked to be let off the bus at that location, which was not his usual bus stop, and Ms. Jones, as she returned to the driver's seat, initially refused to do so. After sitting in the driver's seat, Ms. Jones granted L.J.'s request to exit the bus at the intersection of South Briggs Avenue and Bahia Vista Street. It is found that Ms. Jones did not violate the School. Board's policy by permitting L.J. to get off the bus at a location other than his normal pick up and exit stop. Drivers are not allowed to prevent a student from getting off the bus; they can only call transportation dispatch and report the student by name and the location the student got off the bus. It is found that Ms. Jones did, however, violate the School Board's policy when she struck L.J. and when she requested and encouraged another student to inappropriately touch L.J.'s chest. When he arrived home, L.J. reported the bus incident to his parents, and they immediately registered a complaint against Ms. Jones with Oak Park administration. Two days later, December 11, 2003, L.J.'s father, L.J., Sr., filed a police report with the Sarasota County Sheriff's Department. An officer investigated the matter on December 19, 2003, by interviewing only L.J. and Ms. Snyder. Based upon those two interviews, the investigating officer recommended that the charge of battery be filed against Ms. Jones. There is no further evidence of record regarding the battery charge recommendation made by the investigating officer. The School Board's transportation dispatcher was informed of L.J.'s parents' complaint, and he radioed Ms. Jones and Ms. Snyder instructing them, upon completing the evening bus run, to report directly to his office and to give written reports of the L.J. incident. In her written report given immediately following the incident, Ms. Jones acknowledged that there was an exchange of profanity between her and the students involved, but she denied hitting L.J. or telling other students to pinch L.J.'s titties. The evidence of record reflects that Ms. Snyder did not dispute Ms. Jones' version of the incident. Ms. Snyder also executed a written incident report immediately following the incident containing her version of what occurred. According to the School Board, Ms. Snyder's initial written incident report was inexplicably lost. At the hearing, the School Board introduced an unsigned document (the School Board's Exhibit P-9) that was not sworn to by Ms. Snyder, purporting it to be a second revised report written by Ms. Snyder. This document is found to be unreliable. Later on the evening of December 9, 2003, after giving her written report that was somehow lost, Ms. Snyder called her Union representative and gave a description of what took place on the bus on December 9, 2003. A meeting was arranged with the director of transportation, Jody Dumas (Dumas). At the meeting, Ms. Snyder gave a version of the December 9, 2003, bus incident that was contrary to her earlier confirmation of Ms. Jones' December 9, 2003, written incident report. Ms. Snyder's recall of the December 9, 2003, incident alleged that Ms. Jones slapped and verbally abused and humiliated L.J. She went on to include a claim that Ms. Jones intimidated her and the students by telling everyone on the bus that they were to say nothing happened on December 9, 2003. Mr. Dumas conducted his investigation of Ms. Snyder's allegations by interviewing M.N. and J.M. on December 12, 2003. During the initial interview, M.N. confirmed Ms. Jones' version of the incident. Under the pressure of Mr. Dumas' continuous questioning, coupled with the promise that he would not be required to ride Ms. Jones' bus anytime in the future, M.N. capitulated and confirmed the "tittie"-pinching version of the incident and agreed with Ms. Snyder's "say nothing happened on December 9, 2003," addition to her version of the incident. It is found that Ms. Jones did in fact instruct another student to pinch L.J.'s titties, and the student, for reasons of his own, complied with the request while L.J. sat there humiliated. The evidence of record in support of Ms. Snyder's allegation that Ms. Jones intimidated her and all the students on the bus by telling them "say nothing happened on December 9, 2003," is unreliable and rejected by the undersigned. On December 10, 2003, Mr. Dumas suspended Ms. Jones with pay pending further investigation of the December 9, 2003, incident. Mr. Dumas, after his review of Ms. Snyder's version of what occurred and his interviews with unnamed students, met with Ms. Jones and confronted her with the "slapping and verbal abuse of [L.J.]" allegations. Ms. Jones denied slapping and verbally abusing L.J., at which time Mr. Dumas advised Ms. Jones that he would recommend her termination to the School Board. It is found that the suspension of Ms. Jones by Mr. Dumas was appropriate and in accordance with the School Board's policy. On December 19, 2003, in his memorandum to Scott Lempe (Mr. Lempe), director of human resources, Mr. Dumas set forth specific factual bases in support of his recommended termination of Ms. Jones: (1) Ms. Jones slapped L.J. at least two times in the face; (2) Ms. Jones told another student on the bus, M.N., to go over to L.J. and pinch his titties; and (3) on at least one other occasion, Ms. Jones told one student to slap another student because he was putting a window down. Mr. Lempe prepared a notice of termination on January 5, 2004, containing his detailed explanation of the grounds for the termination based upon Ms. Jones' violations of Section 5.30(2)(c) of the Sarasota County School Board policies manual, regarding corporal punishment and the Policy Manual, Code of Professional Conduct of Non-Instructional Support Staff, and Sections 1012.22 and 1012.27, Florida Statutes (2003), insubordination and misconduct in office. On February 18, 2004, the School Board terminated the employment of Ms. Jones with its transportation department as a school bus driver. The School Board proved, by a preponderance of credible evidence, that Ms. Jones violated the School Board's policy and the Code of Professional Conduct of Non-Instructional Support Staff employed by the Sarasota County School District, as alleged in the notice of termination dated February 18, 2004.
Recommendation Based upon the foregoing Findings of Fact and Conclusions of Law, it is, therefore, RECOMMENDED that Petitioner, Sarasota County School Board, enter a final order terminating the contractual employment of Respondent, Nancy Jones. DONE AND ENTERED this 19th day of August, 2004, in Tallahassee, Leon County, Florida. S FRED L. BUCKINE Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Appalachia Parkway Tallahassee, Florida 32399-3060 (850) 488-9675 SUNCOM 278-9675 Fax Filing (850) 921-6847 www.doah.state.fl.us Filed with the Clerk of the Division of Administrative Hearings this 19th day of August, 2004. COPIES FURNISHED: Robert K. Robinson, Esquire Bowman, George, Scheb, Toale & Robinson 2750 Ringling Boulevard, Suite 3 Sarasota, Florida 34237 Nancy Jones 1280 Highland Street Sarasota, Florida 34234 Gene Witt, Superintendent Sarasota County School Board 1960 Landings Boulevard Sarasota, Florida 34231-3304 Honorable Jim Horne Commissioner of Education Turlington Building, Suite 1514 325 West Gaines Street Tallahassee, Florida 32399-0400 Daniel J. Woodring, General Counsel Department of Education 325 West Gaines Street, Room 1244 Tallahassee, Florida 32399-0400
The Issue The issue for consideration in this hearing was whether Respondent's employment as a school bus driver with the Pinellas County Schools should be terminated because of the matters alleged in the Superintendent's Charging Letter dated June 10, 1996.
Findings Of Fact At all times pertinent to the issues herein, the Petitioner, Pinellas County School Board, operated the system of public elementary and secondary education in Pinellas County Florida. Included within that function was the operation of the public school bus system. Respondent was employed by the Petitioner as a school bus driver. On May 8, 1996, Respondent was operating his school bus as required on the afternoon run from school to disembarkation points along the routes. According to several students who were riding the bus that day, a male student, otherwise identified only as Nick, was misbehaving on the bus by standing up while the bus was moving and being unnecessarily noisy. This conduct prompted a censure by the Respondent, who told the student to sit down and be quiet. When the bus reached the stop at Winding Wood Road, just off Countryside Boulevard, Nick, while disembarking from the bus, called the Respondent a "nigger." This was overheard by several students, one of whom, Stephanie Erin Clark, also was to disembark at that location. Erin and two other students, both of whom were seated in the front row of seats, one on each side of the bus, observed Respondent get up from the driver's seat and, while the bus' engine was still running, push other children who were on the bus steps out of the way and chase Nick down the side of the street in front of the bus. While Respondent was off the bus, it started to roll down the hill with students still aboard. This resulted in a frightening situation for many of the students, some of whom began to scream. After he had gone about 30 feet from the bus, Respondent apparently heard the screaming and stopped chasing Nick. When he saw the bus moving, he ran back to it, climbed aboard, resumed his seat and brought the bus to a stop. By this time it had traveled between ten and twenty feet from where he had left it. Fortunately, no one was hurt as a result of this incident. When he resumed his seat on the bus, Respondent was overheard by students in the seats immediately behind his to comment to himself words to the effect, "I'm going to get him and break his neck. He called me Nigger." When this matter was reported to the appropriate authorities, an investigation was conducted into the allegations which investigation confirmed the substance of those matters alleged. According to the Pinellas County Schools' Director of Transportation, Mr. Fleming, himself an African-American with many years experience in public school transportation, both with this agency and in Maryland, Respondent's actions were not appropriate. The most important figure in the bus driver program is the driver. He or she must control the bus and the students and remain with the bus at all times to insure the safety of the students. Mr. Fleming has handled situations similar to that shown here in a much different way. When a student commented about him in a racially derogative way, he returned the bus with the student aboard to the school and took the student to the principal for appropriate action. Mr. Fleming considers the proposed action in this case to be appropriate to the circumstances. The allegations in this matter were investigated by James Barker, an administrator with the Board's Office of Professional Standards, who found Respondent's misconduct to be so serious as to jeopardize the safety of the students entrusted to him. This constituted a severe lapse in judgement on the part of the driver and amounted to employee misconduct in office which justifies dismissal under the provision of Board policy 6Gx52-5.31, Section 1v.
Recommendation Based on the foregoing Findings of Fact and Conclusions of Law, it is recommended that the School Board of Pinellas County sustain the Superintendent's action of June 5, 1996 suspending Respondent without pay and, further, dismiss him from employment with the Board. DONE and ENTERED this 2nd day of December, 1996, in Tallahassee, Florida. ARNOLD H. POLLOCK Administrative Law Judge Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, Florida 32399-3060 (904) 488-9675 SUNCOM 278-9675 Fax Filing (904) 921-6847 Filed with the Clerk of the Division of Administrative Hearings this 2nd day of December, 1996. COPIES FURNISHED: Kieth B. Martin, Esquire Pinellas County Schools 301 Fourth Street, Southwest Post Office Box 2942 Largo, Florida 34649-2942 Mr. Larry Jackson 1482 Franklin Street, Apt 7 Clearwater, Florida 34615 Dr. J. Howard Hinesley Superintendent Pinellas County Schools 301 Fourth Street Southwest Post Office Box 2942 Largo, Florida 34649-2942 Frank T. Brogan Commissioner of Education Department of Education The Capitol Tallahassee, Florida 32399-0400 Michael H. Olenick General Counsel Department of Education The Capitol, PL-08 Tallahassee, Florida 32399-0400
The Issue Whether respondent discriminated against petitioner on account of his gender in failing to hire or rehire him as a school bus driver?
Findings Of Fact Respondent Escambia County School Board transports some 32,000 students, three years old and up, to and from school every day. Three male route supervisors answer to respondent's male director of transportation, each overseeing approximately a third of the school bus routes and regular drivers, 90 percent or more of whom are women. In the event a regular driver is unavailable, a route supervisor arranges for a substitute driver, most of whom are also women, from the approved list. Service as a substitute school bus driver is a prerequisite to employment as a regular school bus driver. When petitioner was hired, he was told he would not be considered for a regular position until he had driven two years as a substitute. At the time of the hearing, respondent's policy precluded employment as a regular school bus driver before three years' work as a substitute. Substitute drivers' seniority and the quality of their service dictate who gets the regular positions. Petitioner Michael Dwayne Sapp drove a school bus in Atlanta before he started as a substitute driver for respondent in 1984. In Atlanta, he had received both a certificate for training as a school bus driver and, in 1981, a certificate in recognition of his service as a school bus driver. He still had to attend classes for two days and accompany a regular Escambia County school bus driver for a third, before being deemed eligible to work as a substitute bus driver for respondent. When he substituted several days in succession, petitioner was allowed to drive a school bus home, but he was informed of respondent's policy against any other personal use of the bus. He nevertheless "took it up to Cottage Hill." Hohaus Deposition, p. 13. One of the witnesses petitioner called at hearing testified that she had seen him pushing a grocery cart full of groceries across a parking lot in front of the Delchamps store on Mobile Highway toward a parked school bus. Whether petitioner's superiors learned of this at the time was not shown. After petitioner drove the school bus to the northern part of the County to spend the night because the power at his house was off, Mr. Hohaus, a route supervisor, told petitioner he would not be using his services any more. But petitioner complained, ultimately to Superintendent Holloway, who decided he should be given another chance. A route supervisor received "numerous complaints" of petitioner's speeding and "running red lights or stop signs." Id. at 14. Petitioner denied the accuracy of these complaints both at the time and at hearing. He has never received a traffic ticket while driving a school bus. On October 10, 1988, Mr. Sapp telephoned Mr. Hohaus at about half past six, after the time he should have begun picking children up to take to school. He said he had been trying to start the bus without success. Mr. Hohaus arranged for another substitute driver to take the route and dispatched Gary Locke, a mechanic, to petitioner's house. But, when the mechanic arrived at the Sapp residence, the school bus was not there, and the second substitute found no children at the first stop to which Mr. Hohaus had sent her. Mr. Hohaus then raised petitioner on a two-way radio and learned he was making the run after all. He asked Mr. Sapp to come see him once the children had been delivered to school. Mr. Sapp did not come in person but he did telephone. Eventually, he admitted that he had overslept, and had experienced no mechanical difficulty with the school bus that morning. (At hearing, petitioner attributed his oversleeping to medicine he had taken.) Mr. Hohaus told him for the second time that he would not need his services again. When petitioner appeared at the administration building to complain to a superior, he called Mr. Hohaus a son of a bitch, and Mr. Hohaus threatened to stuff him in a trash can. In August of 1989, Mr. Sapp applied to Robert Sites, who had just assumed the directorship of transportation, for a school bus driver's job. No regular positions were open at that time, but Mr. Sites inquired of all three route supervisors as to whether they would use his services as a substitute. Because each said no, he did not rehire petitioner as a substitute school bus driver.
Recommendation It is, accordingly, RECOMMENDED: That the FCHR deny the petition for relief from an unlawful employment practice. DONE and ENTERED this 19th day of June, 1992, in Tallahassee, Florida. ROBERT T. BENTON, II Hearing Officer Division of Administrative Hearings The DeSoto Building 1230 Apalachee Parkway Tallahassee, FL 32399-1550 (904) 488-9675 Filed with the Clerk of the Division of Administrative Hearings this 19th day of June, 1992. COPIES FURNISHED: Pete Payton, Superintendent Escambia County School Board P.O. Box 1470 Pensacola, FL 32597 Honorable Betty Castor Commissioner of Education The Capitol Tallahassee, FL 32399-0400 Michael Sapp 5342 Deerwood Road Pensacola, FL 32526 Joseph L. Hammons, Esquire Hammons & Whittaker, P.A. 17 W. Cervantes Street Pensacola, FL 32501
